Greensboro Offsite Workforce Connectivity Consultants
Help Desk Solutions Consulting
Enlarging your remote workforce may have a major effect on network architecture, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Greensboro company to select the right tools and follow best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Greensboro, North Caroline organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A sudden, company-wide transition to a telecommuter business model, which might be activated by an epidemic or as part of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Call Center. Progent's Call Center services allow organizations of any size to outsource or augment their Help Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's extensive network of online technical support experts combined with enterprise-class ticketing and tracking software to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC technical support from initial service requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to track or revise the status of their current trouble tickets, add details, and upload screenshots or attachments. Support services are provided at a significant price reduction off Progent's normal Level 1 technical service charges, and Progent makes available optional fast escalation to Level 2 and Level 3 support specialists to resolve advanced issues. For details, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service allows you to expand your existing Call Center team by sharing delivery of Help Desk support services transparently between your in-house IT support staff and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's shared Call Center service is based on a collective support solution utilizing the leading professional services automation tool for managing help requests and ticketing, assigning responsibility, monitoring progress, and producing reports. To find out how Progent's Help Desk Call Center Supplementation Services can help your company to deliver world-class technical support to your at-home workforce, go to Progent's Call Center supplementation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Greensboro, North Caroline company, call
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Contact Progent
Progent Phone Numbers
For small businesses considering Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Network Performance Optimization Consulting Services
ProSight Infrastructure Management Online Help
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance issues.
Security Audit Professional
IT Security Specialists
Progent's accredited cybersecurity consultants can run cybersecurity evaluations of company-wide security to determine your organization's cybersecurity profile compliance with key industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security reviews, and focused security evaluations for critical areas of cybersecurity like endpoints or ransomware-safe backups. Progent's qualified security consultants can also run comprehensive security assessments to validate your organization's compliance with key international security standards including FISMA, NIST, and ISO.
Windows 2012R2 Network Consultant
Top Rated Microsoft Windows Server 2012 R2 Outsourcing
Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Server Monitoring Professional
24-7 24x7 Network Consulting Services
Remote continuous monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has advanced so far that businesses of any size can afford a level of protection that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management options delivered as economical services designed to assist your company to detect and resolve a most network issues before they can hurt productivity.
Specialists Exchange 2010 Migration
24/7/365 Exchange 2003 to Exchange 2010 Upgrade Engineer
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to implement your upgrade to Exchange 2010, generate comprehensive documentation of your new email environment, train your network support staff and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing management services and engineering help. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Windows 8.1 Upgrade Engineer
Award Winning Microsoft Windows 8.1 Upgrade Solution Provider
Windows 8.1 is engineered to power computers from smart phones and tablets to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and signature live tiles user interface, offer a broad selection of advantages for companies who understand how to put them to work. Progent's Windows experts can help bring your business up to speed with Windows 8.1 and make sure you derive maximum business value from the product's many new and enhanced technologies.
Top Ingate Auditor
Security Planning Security Consultants
For smaller businesses, computer security and information assurance and regulatory compliance can be too complicated to master yet too dangerous to overlook. The world's largest institutions have been breached, and the leading cloud services have on occasion been knocked out. It looks like there's no place to hide. Progent has made it affordable for small and midsize organizations to carry out vital security tasks successfully by offering the advantage of billed time to the closest minute with no minimum billing for remote help. This means you have the help of a seasoned information expert to provide just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including security assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a complete security plan.
Jabber and Unity Connection Network Consulting
Setup and Support Jabber and Android
Progent's Jabber consultants offer remote or onsite expertise to help organizations of all sizes to plan, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
Online Support Exchange 2016 Integration
Microsoft Exchange 2016 Consultants
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows Server 2019 Windows Defender ATP IT Services
Biggest Windows Server 2019 System Insights Integration Services
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your organization to design a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24/7/365 Altaro VM Backup Cloud Management Network Consultant
Altaro VM Backup Scheduling Configuration
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to help you to design, deploy, optimize and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Ekahau Wi-Fi Site Survey and Design Technical Support
Top Ranked Ekahau Wi-Fi RF Spectrum Analysis Online Technical Support
Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, implement, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
SentinelOne Endpoint Detection and Response Engineers
Top Quality SentinelOne Ransomware Protection Engineers
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Onsite Technical Support Microsoft Exchange 2016
Onsite Technical Support Exchange 2016 Office 365 integration
Progent can help you in all facets of your migration to Exchange Server 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Network Support Consulting Microsoft
Microsoft Office XP Small Business Computer Consulting Firms
Progent applies no minimum charge and requires no monthly commitment for services provided during normal working hours. Progent's small granularity eliminates large bills for quick fixes so you won't be tempted to allow less critical problems to fester. .
Consultancy BackupAssist
Urgent Backup and Recovery Software Consultancy
Progent can provide affordable online access to engineers with expertise in a broad array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent can provide expertise for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help you to deploy, enhance, or troubleshoot backup/restore solutions for a range of environments including local, edge to datacenter, cloud-based, or a mix.
Microsoft Experts California Computer Consultant
Nation Wide Support Integration Group
Progent's Technical Response Center (TRC) provides affordable nationwide after-hours remote help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 phone support and online secure computer connection to troubleshoot and repair technical problems rapidly and economically.
Microsoft SQL Server 2014 Technical Support
Professional Microsoft SQL Server 2012
Progent's Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid creation of advanced business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
Support and Setup Meraki Access Point
WAP Online Troubleshooting
Progent's Cisco-certified wireless integration consultants can assist you to configure, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Solaris-Windows Upgrade
Solaris-Windows Migration Consulting
Progent can help your company to plan and execute an efficient migration from a Sun Solaris-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can assist you to preserve your information and reduce business disruption by developing an effective transition strategy that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing infrastructure, migration planning and testing, MS Exchange migration support, information and application migration, and server and storage system transition and consolidation.
CISSP Certified Security Architect Engineer
Top Rated Technology Professional CISSP Certified Security Auditor
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any facet of information system security. Progent can create cost-effective security solutions that guard a small office from modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients sharing IT resources spread across multiple physical datacenters and various clouds.
Professional Backup Exec
VMware VDP Backup, Consultants
Progent offers economical remote access to IT engineers with expertise in a wide array of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers consulting support for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to implement, enhance, or maintain backup systems for a variety of architectures such as local, edge to datacenter, cloud-based, or hybrid.
Computer Consultants Citrix XenApp Datacenter
Citrix XenApp Windows Application Delivery Consultancy
Progent's Citrix-certified consultants can assist you to plan, deploy, administer, and troubleshoot a virtualized application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support a remote datacenter that offers high uptime, advanced protection, and rapid disaster recovery.
Setup and Support Windows Server 2012 R2 Private Cloud
Microsoft Windows Server 2012R2 Online Troubleshooting
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security plan, automate network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
CompTIA Server+ Small Business IT Outsourcing Company
Technical Support Firms CompTIA Server+
Progent provides clients the services of engineers who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their IT support providers have formal training as well as extensive practical backgrounds so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials like the CCIE confers priority for significantly better vendor support than is offered to non-certified consultants, enabling Progent to deliver clients a higher level of computer service. In other cases, major certifications such as CISM or CISSP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by engaging the services of accredited industry experts.
Amazon MWS programming Integration Companies
Cisco and Microsoft Certified Expert Amazon Marketplace Web Service integration Coder
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
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