Greensboro At Home Workers Solutions Consulting
Help Desk Call Center Augmentation and Outsourcing Consulting Experts
Enlarging your at-home workforce can have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience helping SMBs to design, deploy, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Greensboro company to select the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Greensboro, North Caroline companies to with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and centralized management.
Help Desk Call Center Support for Teleworkers
A fast, company-wide changeover to a telecommuter workforce, which could be activated by a pandemic or as a component of a disaster recovery process, can overwhelm even a high-performing in-house Call Center. Progent's Call Center services allow organizations to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of online technical support specialists combined with enterprise-class ticketing and follow-up software to offer an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC support from help requests through ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows teleworkers to check or edit their active trouble tickets, enter details, and append screenshots and relevant files. Support services are provided at a significant price reduction off Progent's normal Level 1 technical service rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 support experts to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service allows you to supplement your current Call Desk organization by splitting delivery of Call Desk support seamlessly between your in-house IT support staff and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's shared Support Desk service uses a co-sourcing support solution utilizing the number one professional services automation (PSA) tool for managing help requests and ticketing, establishing ownership, tracking progress, and generating reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your company to deliver world-class desktop support to your telecommuters, go to Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Greensboro, North Caroline organization, call
An index of content::
Excel Power View Design Firms
Office Excel 2007 Engineers
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help your organization to plan, develop, pilot test, deploy, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent offers as-needed help to organizations looking for a quick solution to a specific issue associated with Excel and Progent can also provide comprehensive project management services for upgrading or creating mission-critical application software built on Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the special requirements of individual users or teams.
Telecommuter Solutions Network Consultants
Call Desk for Telecommuters Network Consultant
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Consultancy Ubiquiti UniFi wireless LAN
Ubiquiti UniFi Mobile App Consultant
Progent can provide quick access to the skills of veteran wireless consultants who can help organizations to assess the benefits of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and place UniFi wireless access points for your required coverage and throughput.
Windows Server 2019 High Availability Computer Consultants
Windows Server 2019 PowerShell Online Technical Support
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Office 365 Gmail migration Network Consultants
Office 365 mail flow Consulting Services
Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have specific mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on time and on budget.
2500 Wireless Controller Support and Setup
5500 Wireless Controller Remote Support Services
Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening security by detecting threats and analyzing traffic content based on user class and location. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Small Business Wireless Access Point IT Services
Small Business Wireless Access Point Online Troubleshooting
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or onsite integration and troubleshooting services to assist you to design, implement, update, tune, manage and troubleshoot Cisco Small Business wireless access point environments of any scale or topology.
Microsoft Exchange Server Upgrade Specialist
Microsoft Exchange Server Upgrade Consult
Progent's Microsoft and Cisco-certified network engineers can assist you to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick return on investment by improving your productivity, lowering the cost of hardware and service, streamlining administration, and integrating your key communications technologies.
Emergency System Consulting Multi-site
24x7 Colo Onsite Technical Support
For large organizations, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can perform as a transparent nearby extension of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbox compliance, project management, and top-level support for multi-site office environments powered by Enterprise Windows 2003. Progent can provide field consultants and specialists to assist with a campus relocation or branch move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.
Microsoft Windows Server 2008 R2 Services
24x7 Windows Server 2008 BranchCache Professional
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and flexibility that accelerate productivity of on-site, branch office, and mobile workers. Progent's network professionals can deliver affordable online consulting, troubleshooting, and training services to assist your company to design, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Consultants Cisco switch patch management
Consultants iPad patch management
Progent's support services for software/firmware update management offer organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, such as printers, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Online Support Services SQL Server 2008
Microsoft SQL 2008 Technology Consulting Services
Progent's Microsoft-Certified SQL Server consultants offer an array of services to help small and midsize businesses to design, configure, administer, and troubleshoot MS SQL 2008 systems in order to gain the optimum strategic benefit from this state-of-the-art information management platform. In addition, Progent can provide expertise for system architecture, enterprise-wide protection, and application development to optimize the business benefit of your SQL Server 2008 network.
64-bit Migration Technology Professional
Open Now 64-bit Computing Consultants
Progent’s Microsoft-premier engineers can help you to enhance your application servers or workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit computing, design an efficient upgrade process that minimizes business interruptions, and provide economical, expert remote help to assist your company to install 64-bit operating systems and application software on your existing computers.
System Center 2016 Troubleshooting Professionals
System Center 2016 Configuration Manager Remote Consulting
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.
Compensation for Computer Consultants Telecommuter Jobs
Full-Time Jobs Compensation for Microsoft Consultants
Our compensation model is based on revenue sharing, so similar to being a freelance contractor, your income is directly driven by your generated revenue. Some Progent consultants stress lifestyle issues and choose to consult at an easy pace, utilizing our flexible schedule to pursue individual pursuits like mountain biking, car racing, skiing, surfing, vacations, or sharing private time with relatives and friends. Other consultants use the opportunity to make major dollars through lots of effort and extended days. Progent fully supports either side of the spectrum plus any point in between.
Microsoft and Apple Mac Desktop Technical Consultants
Desktop Technology System Engineers
Progent can deliver a wide array of affordable support services to assist your business to install, integrate, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or online technical support for single machines or laptops or help your business to design and carry out a large-scale rollout of new or updated operating system platforms and business applications. Progent can also supply consultants and technicians to help your company to prepare for and complete a site relocation or merger designed to produce minimal disruption of your business.
Catalyst 9130AX Access Point IT Consultant
Catalyst 802.11ax AP Computer Consulting
Progent's Cisco-certified Catalyst 802.11ax WAP consultants offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Auditing Juniper Networks NetScreen
Juniper NetScreen VPN Security Consultancies
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and repair infrastructure problems in Juniper-only or mixed-technology environments.
Wireless Link Support Services
Proxim IT Consulting
Progent’s wireless consultants can help small businesses plan, select, test, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wireline connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and deploy the wireless link solutions that match your business requirements.
Wireless Link Specialist
After Hours IT Services Building-to-building Wireless
Progent’s wireless consultants can help small organizations plan, select, evaluate, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that equals or excels wired connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and deploy the wireless link solutions that match your business needs.
Juniper SA6500 SSL VPN Technical Support
Juniper SA4500 SSL VPN Auditor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Expert Microsoft Certified Professional Windows Server Essentials Upgrade
Windows Server Essentials Live Migration Specialists
Microsoft Windows Server Essentials is an affordable, versatile platform that enables small organizations to make the move from the older stand-alone in-house datacenter to the contemporary hybrid networking model that combines both local and virtualized cloud-hosted resources. Progent's consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to assess the potential business advantages of moving to Essentials and adopting a hybrid on-premises/cloud model for your computing environment. Progent can provide comprehensive project management support to help you plan and carry out a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting, troubleshooting, and customized training.
Microsoft SQL Server 2017 Online Technical Support
SQL Server 2017 Express Consultant
Progent's certified SQL Server 2017 experts can assist you to plan and implement an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Technology Professional Azure and SQL Server integration
Microsoft Certified Expert Azure hybrid cloud solutions Consultants
Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure you avoid the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Exchange 2013 Configuration Support Services
24-7 Computer Consultants Exchange 2013 Project Planning
Exchange 2013 incorporates major enhancements to the capabilities of Exchange 2010 and delivers important innovations plus a revamped structure. These improvements affect vital IT areas including manageability, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient validation and rollout plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers affordable online support and management for Exchange 2013.
Consultant 64-bit Computing
64-bit Migration Technology Professional
Progent’s Microsoft-premier engineers can help you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient migration process that minimizes business interruptions, and offer economical, expert online help to assist your organization to configure 64-bit software and applications on your existing hardware.
Best Specialists ProSight Email Guard Outbound Email Encryption
24x7 ProSight Email Data Loss Protection Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Windows Server 2012 R2 Essentials Professionals
Microsoft Certified Partner Windows Server Essentials Migration Consulting
Windows Server Essentials is an affordable, entry-level platform that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing model that combines both local and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent offers full-service project management so you can plan and execute a smooth move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting, technical support, and customized training.
Technical Support CRISC Risk Evaluation
Top Rated CRISC Cybersecurity Network Consultant
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan in case of an IT system disaster. Progent can help you define a complete disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop system architecture that takes into account reliability issues involving a wide range of infrastructure technologies and procedures.
Consulting Hourly Price Support Consultant
Consulting Rates Migration Company
Progent's pricing model is to bill for remote service and on-site help per minute. Consequently, you are billed just for received services. Progent does not impose a more expensive rate for after-hours or priority support, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no initialization charge and requires no monthly commitment for support services provided during regular business hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick fixes so you won't be forced to permit less critical problems to stay unaddressed.
Computer Consultant Firepower
ASA Firewalls Technical Support Services
Progent's Cisco-premier CCIE network experts can help you to maintain your current PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Experts 64-bit Computing Consulting Services
64-bit Computing Consulting
Progent’s Microsoft-certified engineers can assist you to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit PC desktop computing, design an efficient migration process that minimizes operational disruptions, and offer inexpensive, expert remote support to aid your company to install 64-bit PC desktop operating systems and applications on your current hardware.
64-bit Processing Specialist
Largest 64-bit Processing Technology Professional
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to retain as well as the latest 64-bit versions of applications you plan to run.
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