Enlarging your remote workforce may have a major effect on network architecture, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Greensboro company to select the right tools and follow best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Greensboro, North Caroline organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A sudden, company-wide transition to a telecommuter business model, which might be activated by an epidemic or as part of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Call Center. Progent's Call Center services allow organizations of any size to outsource or augment their Help Desk with Progent's online Technical Response Center services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Greensboro, North Caroline company, call