Greensboro Work at Home Employees Connectivity Consulting Experts
Help Desk Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and company processes. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Greensboro organization to select the right technologies and follow best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent offers support services that go from as-needed guidance for helping you over occasional technical roadblocks to full project management to help you carry out mission-critical tasks.
Progent can assist Greensboro, North Caroline businesses to succeed with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and unified management.
Help Desk Call Center Services for Remote Workers
A fast, enterprise-wide switchover to a from-home business model, which could be motivated by a pandemic or as an element of a business continuity preparedness plan, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Help Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center services leverage Progent's nationwide team of online IT support specialists along with world-class ticketing and follow-up software to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from initial help requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to track or revise their active tickets, add information, and upload screen captures and relevant files. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to resolve complex issues. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Call Center Augmentation Service enables your business to expand your current Call Center organization by splitting responsibilities for Call Desk support services transparently between your regular IT support staff and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's co-managed Help Desk service uses a collective support solution utilizing the number one professional services automation (PSA) tool for handling service requests and ticketing, establishing ownership, monitoring progress, and generating reports. For information about how Progent's Call Center Supplementation Services can enable your business to provide world-class IT support to your teleworkers, go to Progent's Help Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Greensboro, North Caroline organization, call
An index of content::
SQL Server 2016 Disaster Recovery Support and Setup
Top Ranked SQL Server 2016 and Amazon Marketplace Web Service On-site Support
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, availability, BOYD integration, plus built-in BI. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Power BI Integration Development Firms
Power BI Sharing Integration Companies
Progent's Power BI consultants can assist your business to design, deploy, maintain, update or troubleshoot your Power BI environment. Progent can also help you to organize your source data for Power BI reports and dashboards. Progent can assist you build and administer an on-premises, cloud, or hybrid environment for Power BI.
Anti-Spam Technical Support Services
Antispam Support and Help
Email Guard from Postini offers continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to purchase for a standard Postini license, you can still get access to Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and virus defense service program. Progent's expert e-mail protection professionals can help you develop an email protection plan that incorporates antispam and anti-virus technologies and policies.
Consulting Sodinokibi ransomware hot line
ransomware business recovery Consult
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Linux Online Consult
Cisco Experts UNIX Online Support Firms
Progent offers national online help and troubleshooting services for companies who operate Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Online technical support provides optimum return for your information technology dollar by protecting client productivity and shortening the hours charged for computer repair services. Advanced remote support tools and skilled service specialists and consultants combine to enable Progent to solve most network problems without squandering time and money by going to your site. In the vast majority of cases your network problems can be remediated over the phone or via a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to assist with the most difficult network issues.
Meraki Access Point Support Services
wireless VoIP phones and Meraki APs Network Consultants
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Consultants Microsoft SMS Server
SMS Server 2003 Upgrade Technology Consulting Services
Progent's Microsoft certified consultants provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install important software quickly and automatically to specified workers, reduce software expense and stay compliant by determining usage profiles, enhance Windows security by improving your awareness of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including program and appliance inventory.
24-Hour Cisco and Microsoft Server Troubleshoot Expert Nationwide Remote
Networking Organization Arizona
Progent's Technical Response Center (TRC) offers low-cost nationwide after-hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone help and online secure computer connection to isolate and resolve technical problems rapidly and economically.
Consultancy ProSight Email Guard Spam Filtering Services
24/7 ProSight Email Zero Hour Protection Consultancy
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
24-7 Learn QuarkXPress
Apple Logic Classes
Progent's Mac experts can promote the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
SonicWall TZ400 Firewall Cybersecurity Organizations
SonicWall NSA 9650 Firewall Network Security Audit
Progent's SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall products including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design protection into your corporate processes.
Award Winning Meraki Switch and Access Point Information Technology Consulting
Meraki Management Network Consultants
Cisco's Meraki MS line of access and aggregation switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to help your company to design and implement a productive network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to ensure security and compliance, create and validate a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Windows 10 Provisioning Help and Support
Windows 10 Migration Migration Firm
Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and upgrade services for Windows 10 provided by Progent's consultants include ROI analysis, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, automated provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and ongoing consulting support.
.NET Android Programming Companies
.NET iOS Programming Companies
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications rapidly and at low cost.
Information Technology Consulting Supplemental Help Desk
Shared Help Desk Ticketing Computer Consulting
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
ProSight Remote Network Infrastructure Management Consulting Services
ProSight Remote Network Infrastructure Management Support Services
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding appliances that need critical updates, or resolving performance issues.
SQL Server 2016 Always Encrypted Support and Help
SQL Server 2016 and VMWare Online Technical Support
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, security, high-availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist organizations of all sizes to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Support and Integration SMS Server Upgrade
MCSE Expert Certified SMS Server Upgrade Technical Support Services
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it simpler to copy system images, manage mobile computers, and run management utilities. In addition to alerting you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage PDAs and smart portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, processes and technologies to keep your IT network protected.
Computer Specialists Small Office
Small Business Guru
Progent provides the help of Microsoft and Cisco-Premier IT consulting professionals to offer clients affordable ways to help organizations maximize the benefits of Microsoft and Cisco products. For environments that span from small offices to large corporations, Progent's network consultants can help you improve your information system's e-mail architecture, security, reliability, throughput, and IT management.
24 Hour Microsoft Certified Microsoft Proxy Server Remote Technical Support
Specialists ISA 2000 Server
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, remote workers, and line-of-business web applications. Progent's ISA Firewall experts are available to help your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without adversely limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
System Center Operations Manager Integration
Operations Manager Support and Integration
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced IT service packages, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small business information systems world-class reliability, protection and performance.
24 Hour CISSP Certified Security Architect Consultants
Consult CISSP Certified Cybersecurity Manager
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can help create efficient security solutions that guard a small business from modern malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile users accessing IT resources spread across a mix of physical sites and public and private clouds.
Oracle 10g Technology Consulting
Oracle Enterprise Manager Consulting Services
Progent offers fast and affordable online access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
SharePoint InfoPath Forms Services Network Consultant
Specialists Microsoft SharePoint Server 2010
Progent's Microsoft consultants offer cost-effective online support and programming services to assist your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can feature web sites able to function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise-wide search engines, workflows, and other tools to support and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular office productivity applications like Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Cisco VoIP Phones and Presence Online Support
8800 Series IP Phone Online Consulting
Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Work at Home Teleconferencing Integration Support
Information Technology Consulting Work at Home Video Conferencing
Progent can help small and mid-size businesses to implement and debug video conferencing applications to enable their at-home workforce to collaborate effectively with teammates and customers.
Top Microsoft Development Company MS SQL Server
Engineer Microsoft SQL
SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, lessening the complexity of designing, deploying, administering, and accessing enterprise information and analytical programs in environments ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
ProSight Email Guard Spam Filtering Specialists
ProSight Email Virus Filtering Consulting
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.
CISA Certified Security Expert Stealth Penetration Testing Cybersecurity Group
Security Firms Cybersecurity Penetration Testing
Stealth intrusion testing is a key component of any overall IT system security plan. Progent's security professionals can run extensive intrusion tests without the awareness of your organization's in-house network support staff. Unannounced penetration testing shows whether current security defense systems such as intrusion incident warnings and event log monitoring are correctly set up and consistently monitored.
Small Business APs Remote Technical Support
Small Business WAP500 AP Network Engineer
Progent's Cisco-certified wireless technology experts can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Remote Wireless Site Survey Professionals
802.11x Wi-Fi Site Survey Remote Technical Support
Progent's Wi-Fi site survey and predictive modeling make it easy to design, implement and debug a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that has the coverage, speed, capacity, QoS, security, and hand-off ability your company requires. Wireless survey services from Progent include remote predictive analysis for planning a wireless network and onsite site survey services for confirming, tuning, and debugging a functioning Wi-Fi network.
SBS Premium Add-on Setup and Support
Support Services SBS 2003
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but manageable information. The technical demands of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with real-world background planning and integrating cohesive, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background supporting business networks founded on Microsoft platforms. This experience assures you success in installing, managing, and repairing network solutions that incorporate the SBS Server suite of servers and productivity software.
Top Rated Audit Juniper Junos Network and Security Manager
Juniper Junos Cybersecurity Contractors
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Oracle RDBMS Development Companies
CISA Certified Security Expert Oracle Database Resource Manage Services
Progent offers affordable remote access to an authorized Oracle database administration expert or an Oracle software programmer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also help plan, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and ASM file/volume manager.
Colo Configuration
Colocation Selection Setup and Support
Colocation sites allow companies to share world-class facilities for housing network equipment that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation strategy including choosing and migrating to a colocation facility, designing system architecture, defining hardware, on-premises and on-line maintenance, setting up remote system management, and education your support staff.
Cisco DNA Center Management Consulting Team
Cisco Network Management Solutions Small Business IT Consultant
Progent's Cisco-Certified network management consultants can assist you to use Cisco's management tools alongside a variety of specialized third-party applications to build a comprehensive network management strategy to keep your environment operating reliably, fully utilize limited resources, guard your data, revive rapidly from hardware failure or malicious assaults, and allow you to expand or reassign valuable resources sensibly and economically as your company evolves.
Emergency UNIX Firewall Support
Solaris Information systems Security Outsourcing
If your company operates a Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier consultants can help your whole organization in a wide range of security areas such as security administration practices, security architecture and models, access management systems and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of performance that network security managers are required to possess. These certification offer IT management the assurance that those who have earned their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver world-class security management and engineering help.
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