Hialeah Teleworkers Configuration Consulting Company
Help Desk Call Center Augmentation and Outsourcing Consulting Services
Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Hialeah organization to select the appropriate tools and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services that go from on demand expertise for getting you past occasional technical roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can help Hialeah, Florida organizations to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
A sudden, company-wide transition to a teleworker business model, which could be activated by an epidemic or as part of a disaster recovery preparedness plan, can overwhelm even the most efficient internal Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or augment their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide team of online technical support experts combined with enterprise-class ticketing and follow-up software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of remote Level 1 desktop support from help requests through trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to track or revise their active tickets, add details, and upload screen captures and relevant files. Desktop support services are provided at a significant discount off Progent's normal Level 1 technical support charges, and Progent offers the option of fast escalation to Level 2 and Level 3 support experts to resolve complex issues. To learn more, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service allows your business to augment your current Help Desk Call Center organization by sharing delivery of Help Desk Call Center services seamlessly between your in-house support organization and Progent's nationwide pool of PC support technicians and subject matter specialists. Progent's co-managed Call Center service is based on a collaborative support model based on the leading professional services automation (PSA) tool for handling service requests and trouble tickets, assigning ownership, tracking progress, and producing reports. For information about how Progent's Call Desk Supplementation Services can help your company to deliver best-in-class IT support to your telecommuters, refer to Progent's Help Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Hialeah, Florida company, call
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Professional CRISC Certified Risk and Information Systems Control
CRISC Risk and Information Systems Control Consultants
Progent can provide the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
Help and Support Windows Failover Cluster
Failover Clustering Windows 2008 On-site Technical Support
The cluster technology incorporated into the high-end versions of Windows Server 2008 is radically re-engineered to streamline the installation, configuration, and administration of clusters that offer improved levels of network dependability, security, efficiency, and versatility. New or improved features include cluster Validation, revamped setup and deployment, improved cluster management, redesigned cluster architecture for maximum uptime, hardened security and quorum structure, minimization of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the advantages of failover clusters, design and implement an installation, train your IT personnel to administer your cluster environment, provide ongoing consulting and support services, and create and test a business continuity procedure.
Exchange Server 2003 IT Consultants
Microsoft Exchange 2003 Upgrade Onsite Technical Support
Progent's certified consultants offer technical support and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Microsoft Exchange Server 2003 include planning, installation, project management, onsite and off-site technical support, Help Desk outsourcing, certified security consulting, and full-service IT outsourcing.
VPN Security Security Company
Checkpoint Security Firms
Progent provides small and mid-size organizations professional consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security strategy and select the right technologies from multiple vendors to achieve your security objectives while sticking within your spending limits.
Office Word and PDF Engineer
Professional Microsoft 365 Word forms
Progent's certified Office Word and Microsoft 365 Word consultants can provide a broad range of affordable remote support services to help your organization to manage and troubleshoot your current Microsoft Office Word environment or help you to migrate to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between different releases of Word, interfacing Word with other Office applications like Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training classes tailored for your special requirements.
Forefront TMG Configuration
Forefront Network Inspection System Support
Forefront TMG 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a one-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower expenses and improve availability. Progent's Microsoft consultants can help you to design and execute pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Excel Power Query Development Companies
Microsoft Excel Train
Progent's certified Excel and Office 365 Excel consultants offer a wide range of remote support services to help your organization to design, program, test, deploy, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to migrate your current Excel solutions to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand help to organizations looking for a fast fix to a specific problem associated with Office Excel and Progent also offers full project management support for migrating or creating mission-critical application software built on Excel. Progent's affordable webinar training for Excel can be customized to address the special requirements of individual users or groups.
Services CISSP Certified Cybersecurity Architect
Engineers CISSP Certified Information Security Officer
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity systems that protect a small business against advanced threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients sharing network resources distributed over a mix of physical sites and various clouds.
Amazon S3 backup Design Firm
Contract Programmer Amazon AWS instances
Progent can provide cost-effective online support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
Microsoft Access Consultants
24x7 Microsoft and Cisco Certified Microsoft Access Developer
Progent can provide cost-effective remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for Access application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom webinar classes for Access development and DBA services.
System Center 2016 Disaster Recovery Remote Consulting
24x7 System Center 2016 and Exchange Online Integration Network Consultant
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft Premier network support professionals. With Progent's economically priced IT support packages, small organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks world-class availability, protection, and performance.
Outsourced IT Management Services UNIX
NetBSD Internet Networking Consultants
Progent's UNIX family support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.
Cisco Expert Fault-tolerant Internet Connectivity Online Consulting
High-Availability Internet Network Remote Support Services
Progent's Cisco-certified network professionals can help you design an economical, fault tolerant Internet configuration solution that can deliver 24x7 Internet access via a wide range of high availability Internet access products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to show you how to utilize the latest techniques for 24x7 Internet access to build a cost-effective, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet availability.
SQL Server Replication Consulting Services
SQL Server Capacity Planning Integration Companies
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end applications that can provide your company a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Windows Server 2019 with Linux Technical Support Services
Windows Server 2019 LEDBAT Professionals
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Wi-Fi Site Survey Support and Integration
Online Wireless Site Survey Remote Technical Support
Progent's Wi-Fi site survey services assist you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, offering you a wireless solution that has the coverage, speed, capacity, security, and hand-off ability your company requires.
Engineers Microsoft Azure enterprise hybrid cloud solutions
Microsoft Azure Active Directory Engineer
Progent can help businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and lower equipment investments. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.
Online Support Internet Security and Acceleration Server 2006
ISA 2006 Technical Support
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting increased efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to plan, install, set up, and support Internet Security and Acceleration Server 2006 on your system so that your company benefits from a highly functional and affordable balance of protection, convenience, and speed.
Urgent Hornetsecurity 365 Total Backup Technical Support Services
Immediate Hornetsecurity Altaro 365 Total Backup IT Services
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Developer Firms Data Mart
Website Development Companies
If you want to revamp your corporate web site, build internal websites for applications such as HR or worker training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's experts can also help you design and manage a secure, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
24x7 ProSight Next Generation Endpoint Protection Network Consultants
On-site Support ProSight Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools by SentinelOne to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
24/7 Dynamics GP 2015 Azure Integration Consulting
Microsoft Experts Dynamics GP 2015 Data Extraction Consult
Microsoft Dynamics GP 2015 R2 introduces a revamped design that improves cloud readiness, works with the most popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the many technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.
Windows Server 2022 integration Support Services
Microsoft Expert Windows Server 2022 Virtual Machine Remote Support Services
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system model or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Exchange Server 2003 Onsite Technical Support
Microsoft Exchange Remote Support Services
Progent's Microsoft-certified consultants offer computer help and network consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting services for Microsoft Exchange 2003 Server include planning, installation, documentation, onsite and off-site technical support, Help Desk outsourcing, certified security consulting, and full-service IT outsourcing.
SCCM MAM Support Services
SCCM and Windows 10 Online Consulting
Configuration Manager automates software deployment and updating, simplifies security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, allows secure end-user self service, and delivers a common point of control for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, installing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.
MFA and Single Sign-on Information Technology Consulting
Top Quality Duo MFA and Single Sign-on (SSO) Online Consulting
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Virtualization Consultants
24x7x365 Virtual Server Specialist
Server growth puts pressure on IT budgets and management resources. Server consolidation via a virtual architecture offers lower total cost of ownership of servers and faster ROI, more efficient utilization of servers, simplified operations, enhanced network availability, and easier management. Common usage scenarios for virtual servers are resource consolidation, economical platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from on-line systems.
Power BU Hybrid Programming Companies
Power BI Security Engineer
Progent's Power BI consultants can assist you to plan, install, maintain, update or troubleshoot your Power BI solution. Progent's database experts can help you to prepare your source data for Power BI reports and dashboards. Progent can help you build and administer an onsite, cloud, or hybrid network model for Power BI.
Wireless Remote Consulting
Small Business Wireless Support Services
Progent's wireless professionals can help small businesses plan, select, test, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that matches or exceeds wired connections. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and install the wireless link solutions that fit best with your business needs.
Technology Consulting Services Windows 11 Snap Assist
Microsoft Windows 11 Teams Consulting
Progent's Windows 11 consultants offer an array of services for Windows 11 such as cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning, and Call Center support services.
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