Enlarging your at-home workforce can have a major impact on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Hialeah company to select the appropriate technologies and follow leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top business value. Progent offers services that go from on demand guidance for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Hialeah, Florida companies to with any aspect of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Support for Teleworkers
An emergency, company-wide switchover to a teleworker workforce, which could be motivated by a pandemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Center. Progent's Help Desk services make it possible for organizations to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Hialeah, Florida company, phone