Jundiaí Work at Home Employees Connectivity Support Partner
Call Desk Solutions Consulting
Expanding your telecommuter workforce can have a major impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Jundiaí organization to select the appropriate tools and adhere to best practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services that go from on demand expertise for getting you over challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Jundiaí, São Paulo companies to with any aspect of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A rapid, organization-wide switchover to a telecommuter workforce, which could be driven by a pandemic or as a component of a disaster recovery plan, can overstretch even the most efficient internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide team of remote IT support experts along with world-class ticketing and follow-up software to provide an affordable, advanced Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop technical support from initial help requests to ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows teleworkers to track or edit their current tickets, add details, and append screenshots and attachments. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical service rates, and Progent makes available optional fast escalation to Level 2 and Level 3 support specialists to deal with advanced issues. To find out more, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Supplemental Service enables your company to augment your current Call Desk team by sharing responsibilities for Call Center services transparently between your in-house support personnel and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's shared Support Desk service is based on a collaborative support model based on the leading professional services automation platform for handling help requests and ticketing, establishing ownership, tracking progress, and generating reports. To find out how Progent's Call Desk Augmentation Services can help your business to deliver world-class IT support to your telecommuters, visit Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Jundiaí, São Paulo business, call
An index of content::
Dynamics NAV MRP Programming Companies
Application Support Microsoft Dynamics NAV
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financial management, inventory control, operations, capacity planning, procurement, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV consultants can assist your organization to manage your older Dynamics NAV system or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment model.
Office Word for Mac Training
Mac Application Instruction
Progent can provide onsite training designed for individuals who want to expand their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for macOS and Mac OS X applications.
Expert Microsoft Certified Network Consultants Windows Server 2012 R2 Data Deduplication
Windows Server 2012 R2 Cloud Engineers
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security strategy, automate network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Metro Ethernet Professionals
Technology Professional Internet Carrier Selection
Progent offers access to the affordable services of online Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include evaluation of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service plan. Provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
ProSight client credential management Consultant Services
SSL certificate management Consultants
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Top Quality Unity Connection Consultant Services
Unified Contact center Network Engineer
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the center of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express provide a modern IP-PBX by integrating closely with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and affordable remote and onsite support to assist organizations of all sizes to create and administer CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting services that add maximum productivity. Progent can help with any aspect of CUCM configuration and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Exchange Server Migration Specialists
Exchange Upgrade Engineer
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the value of Exchange Server 2010 for your business and can assist you to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer fast return on investment by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining management, and consolidating your vital communications platforms.
Macintosh Remote Support Services
Apple Mac Technology Consulting Services
Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud services. For business environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and maintaining a network infrastructure that is available, secure, fast and aligned with your company's objectives.
Consult Microsoft Windows Server 2008 R2
Top Quality Microsoft Windows Server 2008 R2 Specialists
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, scalability, and versatility that accelerate output of on-site, remote, and mobile workers. Progent's network professionals can provide affordable online engineering, technical support, and training services to help you to design, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Microsoft SQL Server 2008 Online Support
MS SQL Server 2008 Remote Support
Progent's Microsoft-Premier SQL Server engineers offer an array of support services to assist small businesses to design, configure, manage, and repair SQL 2008 systems in order to receive the optimum strategic benefit from this state-of-the-art information management technology. Also, Progent can provide consulting expertise for network infrastructure, company-wide protection, and application development to increase the business value of your SQL Server investment.
Mission Critical Environment Remote Support Services
Network Load Balance Consulting Services
Progent's high availability network experts offer non-stop computing support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, 24x7 Internet connection design, fault-tolerant data center consulting, and other non-stop networking support to help your company create a non-stop environment for strategic applications. Progent has the knowledge and experience to design economical, 24x7 systems by utilizing the evolving library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you design a fault tolerant mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Emergency Online Technical Support ISA 2004
Internet Security and Acceleration Server Consulting
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security solutions for IT networks with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement a configuration of ISA Server 2004 that supports your IT security requirements without restricting your network.
Windows Server 2012 R2 Private Cloud Outsourcing
Windows Server 2012R2 Multitenancy IT Consultant
Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a DR/BC plan.
Microsoft ERP IT Consulting
Microsoft MRP Setup and Support
Progent's application experts offer in-depth consulting, custom development, integration assistance, and online classes for leading business applications covering key areas including ERP and MRP, financials, management analytics, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting services remotely, Progent can help small businesses anywhere in the U.S. to eliminate the time and fees associated with travel and on-site visits without sacrificing the high quality of technical support.
IoT sensors patch management Specialist
Remote VoIP phones patch management Specialist
Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your servers, endpoints printers, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Office Word Engineers
Office Word compatibility Consulting
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of economical online consulting services to help your organization to manage your legacy Microsoft Office Word solution or assist you to move to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility problems between various releases of Word, interfacing Word with other Microsoft Office apps like Excel and Microsoft Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training tailored for your special requirements.
IT Services for Network Service Providers Information Technology Consulting
Emergency IT Services for Network Service Firms Outsourcing
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your IT services team.
24/7 Engineers ransomware removal and file restore
After Hours Technology Professional ransomware business recovery
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Biggest Co-managed Help Desk Consultant Services
Shared Computer Support Help Desk Outsourcing
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging problems.
Microsoft Expert Microsoft Office Access Development
Microsoft Access application development Professional
Progent offers cost-effective remote consulting services for all releases of Office Access including desktop and browser-based versions and offers expert help for Access application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide custom webinar training for Office Access programming and database administration.
SentinelOne Singularity Complete Reseller Support and Integration
Consultant SentinelOne XDR
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
GIAC Certified Cybersecurity Consultancy
Information Assurance Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are recognized by companies and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the network security capabilities covered under GIAC certification such as evaluating network vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Solaris Remote Specialist
Solaris Remote Technology Professional
Progent offers nationwide remote help and consulting services for businesses who operate Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online network consulting offers maximum leverage for your IT budget by protecting client productivity and shortening the hours charged for network repair services. Advanced remote access tools and skilled technicians and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In the vast majority of situations your IT problems can be dealt with over the phone or through a mix of phone help and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM certified security specialists to assist with the most challenging network issues.
Microsoft Expert Support Outsourcing System Center Configuration Manager
SCCM Migration Computer Consultant
System Center Configuration Manager automates software deployment across multiple sites, centralizes compliance settings management, inventories network resources, protects against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a single point of control for administering multi-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
ProSight Private Cloud Services Technology Professional
ProSight VM Hosting Specialist
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are built on proven virtualization platforms that allow small businesses with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Dynamics GP System Migration Planning Professional
Dynamics GP System Upgrade Consult Akron Canton
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for over two decades and Progent has delivered system integration, software development, education, and debugging services since the product's debut. Progent offers high-level expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to plan, validate, and implement a cost-effective migration from a an outdated release of GP to the latest release of Microsoft Dynamics GP.
Testing Juniper SRX220 Router
Juniper SRX220 Router Security Firms
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Private Cloud Hosting Professional
Hosting for Virtual Servers Consultant Services
Progent's Private Cloud Hosting service offers comprehensive hosting of a small company's servers in an environment that gives the highest degree of availability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Windows 10 Pilot Testing Computer Consultants
Windows 10 Training Setup and Support
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, streamlined provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.
Jobs Telecommuting Network Consultants
Freelance Cisco Consulting Telecommute Job
If you are a network consultant with technical support experience, teaming with Progent and working for our customers will expand your abilities through interaction with our staff of mutually supportive, high-output consulting experts. Progent's concentration on providing network consulting and technical support to small businesses will offer you the opportunity to work in depth with decision makers and add significantly to the success of dynamic organizations. In addition, Our virtual office environment provides the most advanced tools for remote service and wireless connectivity to help you to come up with fast solutions when you take on business-critical problems.
Failover Clusters Windows Server 2008 Consultants
Windows 2008 Cluster Server Remote Consulting
The clustering feature set built into the high-end editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the installation, configuration, and management of clusters that provide improved levels of system dependability, security, performance, and versatility. New or improved features include cluster verification, revamped setup and deployment, unified cluster administration, new cluster architecture for increased uptime, better protection and quorum models, fewer failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company evaluate the advantages of failover clusters, design and execute a deployment, educate your network support staff to manage your cluster environment, deliver ongoing consulting and technical help services, and create and test a disaster recovery procedure.
Skype for Business and SQL Server Consultancy
Professionals Skype for Business and SQL Server
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support services to assist your company to manage and repair your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Google Cloud VM Consultants
Top Google GCP Cloud hybrid cloud solutions Technology Professional
Progent offers cost-effective online and onsite consulting to assist companies of any size to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
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