Jundiaí Remote Workforce Solutions Support
Help Desk Augmentation and Outsourcing Consultants
Enlarging your at-home workforce may have a major effect on network architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Jundiaí company to select the appropriate tools and follow best practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers top value. Progent offers services ranging from as-needed expertise for helping you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Jundiaí, São Paulo businesses to succeed with any facet of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.
Help Desk Call Center Support for Telecommuters
A fast, company-wide transition to a telecommuter business model, which could be the result of an epidemic or as an element of a business continuity preparedness plan, can overstretch even the most efficient internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or supplement their Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk services utilize Progent's nationwide network of remote IT support specialists combined with enterprise-class ticketing and tracking technology to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from initial help requests through trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to track or edit the status of their active tickets, add information, and append screen captures and attachments. Support services are provided at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT experts to deal with advanced issues. For more information, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Supplemental Service enables your business to supplement your existing Help Desk staff by splitting responsibilities for Call Center support services transparently between your in-house IT support organization and Progent's nationwide roster of desktop support technicians and subject matter experts. Progent's co-managed Call Center service uses a collective support model utilizing the number one professional services automation platform for managing help requests and trouble tickets, establishing ownership, monitoring progress, and producing management reports. To find out how Progent's Help Desk Augmentation Services can help your business to deliver world-class IT support to your from-home workers, refer to Progent's Help Desk Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Jundiaí, São Paulo organization, call
An index of content::
Information Technology Consulting Microsoft Exchange 2016 Migration
Exchange 2016 Mailbox migration Online Help
Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Citrix Presentation Server Technology Consulting
Support Citrix Presentation Server
Progent's Citrix-certified experts can help you to plan, install, manage, and support a virtualized Windows application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for distributing server and client-side applications, and Progent's remote datacenter support experts can assist you to manage and support a remote datacenter that offers high uptime, enhanced protection, and fast recovery.
Windows 10 Migration Information Technology Consulting Firms
24-Hour Microsoft Windows 10 Consulting
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.
MSP360 B2 Backup Storage Consultants
MSP360 Exchange Mailbox Backup Troubleshooting
Progent's data protection experts can help your company to create, deploy and debug a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, supports all leading public clouds, and permits you to create a data protection solution with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from human miscues, system errors, ill-intentioned users, and malware assaults such as ransomware. For details, visit ProSight Data Protection Services 360 Backup solutions.
Crystal Reports Contract Programmer
Largest .NET Integration
For custom application development, Progent can supply software design consultants to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Engineers Windows and UNIX
Remote Technical Support Windows and Solaris
Progent's UNIX family consulting services offer small companies and developers support for managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of experience offers you an easy one-stop source to show you how to create and manage a protected and robust mixed-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Security Professionals
Engineers Wireless Security
Progent provides consulting for security testing products including Microsoft Baseline Security Analyzer for running a set of automatic system testing scans to identify potential security problems. Progent has broad experience with network auditing tools and can show you how to understand testing reports and respond appropriately. Progent can show you how to build security into your company processes, install scanning tools, plan and implement a protected system architecture, and recommend procedures to maximize the security of your network. Progent's security professionals are available to help you configure a firewall, implement safe remote access to email and data, and integrate VPN. Progent's certified security consultants can also test the security of web-based software and can run comprehensive information security assessments of enterprise-wide security to determine your organization's compliance with recognized international security standards such as HIPAA, PCI, and ISO.
24x7 Colocation Facility Online Technical Support
24/7 Remote Consulting Internet Data Center
Colocation data centers allow businesses to share world-class data centers for hosting network hardware that supports vital applications. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy such as choosing and moving to a colo site, designing system topology, defining required equipment, on-premises and remote troubleshooting, establishing offsite network management, and education your support staff.
After Hours Expert Microsoft Certified SQL Server 2017 and Hyper-V On-site Technical Support
SQL Server 2017 High Availability Setup and Support
Progent's certified SQL Server 2017 consultants can assist you to design and carry out an efficient upgrade from your current SQL Server environment to SQL Server 2017.
Jabber Voicemail Online Help
Jabber and Exchange Online Setup and Support
Progent's Cisco Jabber consultants offer remote or onsite support to help businesses of any size to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the technologies that go into building an end-to-end Jabber collaboration solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.
Aironet 1800 Access Point Online Help
Aironet Wave 2 Wi-Fi Access Point Integration
Progent's Cisco certified wireless networking experts can provide affordable remote and on-premises help for both end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to plan and manage wireless environments that include indoor and outdoor/industrial Aironet access points.
Top CIO Remote Technical Support
Top Rated Chief Information Officer IT Consulting
Progent can provide the part-time assistance of a veteran CIO who can provide a broad perspective to help you select and maintain network solutions to meet your present situation and that can be a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services provide financial leverage to organizations trying to maximize the benefits from their network investment but who are unable or unwilling to take on another high-level manager to their head count. Since Progent is vendor-agnostic, with a large team of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in an ideal position to offer objective recommendations as well as advanced technical help for developing information solutions that fit the special needs of your organization.
Exchange 2013 DAG Consult
IT Consultants Exchange 2013 Upgrade
Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key IT areas like ease of administration, availability, security, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
Stealth Penetration Testing Security Organization
Secure Security Penetration Testing
Stealth intrusion checking is a key part of any overall network security strategy. Progent’s security professionals can perform extensive penetration checks without the awareness of your organization's in-house IT staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion incident warnings and event history analysis are correctly set up and consistently observed.
ransomware data restore Consult
ransomware cleanup and recovery Technology Professional
Progent's seasoned ransomware recovery experts can assist your business to reconstruct an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Infor SyteLine CloudSuite Customer Service Engineers
Infor SyteLine CloudSuite Customer Service Consultants
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing, distribution and service companies to manage complex supply chains and improve the efficiency of critical processes to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that spans from as-needed advice to solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Amazon S3 integration Design
Amazon cloud AMI Outsourced Programming
Progent offers affordable remote consulting to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed support to assist you to resolve complex technical issues or Progent can provide project management outsourcing services to help you move to the Amazon AWS cloud on time and on budget.
White Paper IT Outsourcing Advantages
24x7 IT Outsourcing Model White Paper
Progent’s IT outsourcing services provide budget-friendly computer support for mid-size companies. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing network support budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust network foundation for your vital Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server 2008.
Remote Support Technology Consulting Company
Ohio IT Management
Progent’s National Support Center provides national remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone help and online secure computer access to isolate and resolve network problems rapidly and affordably. The scope of IT experience available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult problems to appropriate experts as needed.
Remote Support Jobs Benefits for Home Based Network Consulting
Compensation for Microsoft Consultant Contractor
Our compensation structure is based on contribution, so similar to working as an independent contractor, your earnings are entirely driven by your generated revenue. Certain Progent consultants stress quality of life and choose to work at a more relaxed pace, utilizing our flexible calendar to pursue personal enthusiasms such as hiking, motorcycle racing, skiing, surfing, travel, or sharing private time with family and acquaintances. Others take advantage of the opportunity to make big bucks via lots of effort and extended hours. Progent fully encourages either side of the spectrum plus any point in the middle.
Configuration Manager Remote Support Services
SCCM Application Management Support Outsourcing
Configuration Manager automates software deployment at scale, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, enables secure end-user self service, and delivers a single control mechanism for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
Meraki AP Management Computer Consulting
Technology Consulting Services Meraki CMX
Progent's Cisco Meraki wireless AP experts provide remote and onsite support services to help organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security, manageability and availability for wired and wireless users irrespective of their location or device.
Private Cloud Hosting for Virtual Data Centers Consult
Small Business Private Clouds Professionals
Progent’s private cloud hosting service enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progent’s private cloud hosting service to eliminate major capital costs for the acquisition, upkeep, and operation of computer hardware and facilities while achieving the highest levels of network availability and physical security.
Wi-Fi RF Spectrum Analysis for Wi-Fi Professionals
Online Help Remote Wireless Site Survey
Progent's wireless site survey and predictive modeling assist you to plan, install and debug a Wi-Fi network adapted to your facilities, offering your business a wireless solution that delivers the reception, performance, capacity, Quality of Service, security, and hand-off capability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and onsite survey services for validating, tuning, and troubleshooting a functioning wireless network.
MS SQL Cybersecurity Contractor
SQL Server Replication Engineers
SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of creating, integrating, administering, and using enterprise information and database programs in environments ranging from mobile devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in planning and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
24-Hour SQL 2008 Professionals
24-Hour Integration Support SQL Server 2008
Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer experts and network users, lessening the difficulty of creating, deploying, administering, and using enterprise information and database programs in environments ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Windows Server 2022 upgrade Computer Consultants
Windows Server 2022 integration Support
Progent's certified Windows Server 2022 experts can assist your company to design and implement an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Windows 7 Training Computer Consultants
Security Consultants Microsoft Windows 7 Upgrade
Progent's certified engineers can help your company to pilot
Urgent Support and Help Dynamics GP
Consultants Great Plains Migration
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you can purchase only the capability you currently need, with the option to add clients and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and administer the latest version of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.
Adobe After Effects Education
Photoshop CS5 Education
Progent's Mac experts can promote the creative aspect of Macintosh environments by offering help services and training in imaging, audio, and video. Progent's support professionals offer help in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
ProSight Windows Server Management Onsite Technical Support
Support Outsourcing Desktop Monitoring
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity.
Microsoft Operations Manager Engineer
Microsoft Experts System Center Operations Manager Help and Support
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate serious problems detected by SCOM 2012.
Design and Installation Microsoft SQL Server
Information Technology Consulting SQL Server
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of a new generation of enterprise-class applications that can provide your company a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Wireless LAN Specialist
Technical Support Services 802.11 Wireless LAN
Progent can help you design, configure, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, recommend sensible products, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to create a thorough 802.11x network security plan that is well integrated with the security plan for your entire corporate network.
Immediate Network Support Help Desk Engineer
Online HelpDesk Call Center Remote Support
The Contact Center service model adopted by Progent offers small companies an dependable alternative to reliance on freelance service individuals by offering extensive technical knowledge shared by multiple engineering teams, optional round-the-clock availability of emergency help, escalation capability to world-class experts for handling even the most complex problems, support consistency and dependability, prompt follow through enforced by seasoned IT service administrators, a choice of easy-to-use mechanisms for requesting support tasks, plus a high level of process visibility made possible by trouble ticket tracking and available via a web portal.
Certified Information Systems Auditor (CISA) Server Support
Information Technology Consulting Group Red Hat Certified Technician (RHCT)
Progent offers customers the services of engineers who have earned some of the IT industry's most prized certifications. Progent thinks that customers have the right to be sure that their computer service providers have accredited testing as well as broad real-world field experience so that Progent's customers can use Progent's support with confidence. Often, vendor credentials such as the CCIE confers privileges for substantially better vendor help than is available to non-certified service providers, enabling Progent to offer customers a higher class of computer service. In addition, recognized certifications such as CISSP or ISSEP for network security can help corporate clients to show compliance with regulatory requirements by engaging the assistance of accredited industry experts.
Professional ProSight DPS Hybrid Cloud Backup/Recovery
Remote Consulting ProSight DPS Cloud Backup Services
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, applications and VMs that have become unavailable or damaged due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical information.
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