Enlarging your at-home workforce can have a significant impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Madison company to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Madison, Wisconsin companies to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Services for Remote Workers
A fast, company-wide transition to a telecommuter business model, which might be activated by a pandemic or as an element of a disaster recovery process, can overstretch even a high-performing internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Madison, Wisconsin organization, call