Madison Work at Home Employees Integration Consulting and Support
Call Desk Solutions Consulting Experts
Expanding your remote workforce may have a major impact on IT architecture, security/compliance, and company culture. Progent has two decades of background assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Madison company to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services that go from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Madison, Wisconsin organizations to with any aspect of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security and compliance, backup/restore solutions, and centralized management.
Help Desk Call Center Services for At-Home Workers
A rapid, organization-wide changeover to a from-home workforce, which could be the result of an epidemic or as part of a disaster recovery/business continuity process, can overwhelm even the most efficient in-house Support Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Call Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's extensive team of remote IT support experts along with enterprise-class ticketing and follow-up technology to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC technical support from initial help requests to ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to track or update their current trouble tickets, add information, and append screenshots or attachments. Technical support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical support rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced issues. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Center Supplemental Service enables you to augment your existing Support Desk team by sharing responsibilities for Help Desk Call Center services seamlessly between your in-house IT support organization and Progent's nationwide pool of PC support technicians and subject matter specialists. Progent's co-managed Call Center service uses a co-sourcing support model based on the number one professional services automation tool for managing help requests and ticketing, assigning responsibility, tracking progress, and producing management reports. For details about how Progent's Help Desk Supplementation Services can help your company to provide world-class IT support to your teleworkers, refer to Progent's Help Desk Call Center supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home solution for your Madison, Wisconsin organization, call
An index of content::
Network Consultant Dynamics GP Software
Great Plains Migration Troubleshooting
Microsoft Dynamics GP/Great Plains allows you to expand and control your business better by offering easy availability of decision-driving data and a fast return on investment. Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the reach of your company, handle your financials, computerize financial processes, standardize processes throughout your business, refine inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can help you configure and manage a robust, secure server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains support professionals to make sure you reap all the benefits of your Dynamics GP/Great Plains business management system.
Symantec VelociRaptor Consultants
Symantec Raptor Cybersecurity Company
Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor family or help you upgrade to more recent firewall solutions. Progent can also help you create and execute a comprehensive security plan that can include firewall/VPN appliances and utilities, outsourced security and network defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical help, administration, training, and security expertise.
UNIX Specialists
Sun Solaris Remote Support
Progent's Sun Solaris family support experts offer small businesses and software developers support for administering and supporting Sun Solaris systems that operate with Microsoft-based networks. Progent offers your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise offers you a convenient single consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Cisco ASA 5500-X Firewall with Firepower Network Consultant
Cisco ASA and VMware Computer Consultant
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Virtual Office Microsoft Certified Contractor
Award Winning From Home Job Work from home Cisco Engineering
Progent's business climate will allow you to become a more capable professional by enhancing your information technology knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the top professional experts for you to operate with, offering an advanced network and communications architecture, running proprietary software utilities to deliver the highest quality of support, and by optimizing proven operational structures for finding and retaining customers.
Top Quality Virtual Server Hyper-V Computer Consulting
Consulting Services Virtual Server Administration Website
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas including multitenancy, flexible infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance productivity.
SQL Server 2019 OLTP Professional
Specialist SQL Server 2019
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in system planning and deployment, application development, database administration, and cybersecurity.
Technical Support SCCM 2016 MAM
SCCM 2016 Azure Integration Computer Consulting
System Center Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, provides health monitoring, allows secure end-user self service, and offers a common point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist you with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Q and A about Network Professional Freelance Jobs
FAQ about Moonlight Network Consultant Remote Support Job
To see replies to common questions about being employed by Progent, see Jobs at Progent FAQs.
Hybrid Office 365 Exchange integration Technology Consulting
Office 365 and iPhones IT Consulting
Office 365 is Microsoft's expanding suite of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are offered in an array of product bundles targeted at customers from students and home offices to enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can help you to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.
Consulting Hosting for Exchange
Specialists Hosting for Exchange
Progent's MS Exchange Server Hosting Support Services offer an enterprise-class data center with redundant power and cooling systems, round-the-clock staffed security and operations center, plus fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtual servers for fault tolerance, easy scalability, and rapid recovery. Progent's services include complete incorporation with your network, connectivity with handheld computing devices, continual tracking of efficiency and security, spam filtering, security update and service pack control, Help Desk services, daily backup, and comprehensive messaging management services.
24-7 Microsoft Dynamics CRM Support and Setup
Consultant CRM
Microsoft CRM helps small businesses nurture positive customer relationships. Built-in Sales and Customer Service modules enable employees to share data to help improve sales success and deliver steady, effective customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service data.
Open Now Cisco Switch Services
Cisco Architecture IT Consulting Services
Progent's Cisco certified network infrastructure experts have extensive experience helping ISPs to design, implement, administer, tune, and troubleshoot fault-tolerant, extensible connectivity environments appropriate for public networks.
Engineer Windows SharePoint Services
Technical Consultant Microsoft Office SharePoint Server 2019
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a common location for your employees or customers to connect to, organize, share and interact with useful data, files, and applications and to interact with other people. It allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available within and without an organization. Windows SharePoint Services join workers, customers, workgroups and projects with the information they’ve created in a way that makes data easy to find, download and apply.
Oracle 11g Upgrade Consultant
MySQL application development Technology Professional
Progent’s expert software programmers, database architects, and project managers can assist enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by offering relational database architects and programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can help businesses to create, expand, troubleshoot, or migrate web applications to utilize the latest advances in web technology.
Amazon cloud AMI Development Companies
Amazon hybrid cloud solutions Coding
Progent offers affordable remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS resources. Progent can provide occasional expertise to help you to overcome technical roadblocks or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS cloud on time and within budget.
Immediate SQL Server 2016 Network Consulting
Remote Consulting SQL Server 2016 and Amazon Marketplace Web Service
SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
24/7/365 Exchange Server Hosting Engineers
Microsoft Exchange Hosting Engineers
Progent's Exchange Hosting Services offer a world-class data center with backed-up power and cooling systems,
Exchange Server 2016 Upgrade Outsourcing
Online Support Services Microsoft Exchange Server 2016 Migration Planning
Progent can help your business in all facets of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Design Microsoft Azure Backup
Microsoft Azure cloud migration Coder
Progent can help businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower hardware expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the typical errors small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Microsoft Windows 10 ADK Consultancy
Windows 10 Configuration Remote Support Services
Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and ongoing Call Center support services.
Exchange Email Hosting Consultant
Award Winning Microsoft Exchange Hosting Consult
Progent's MS Exchange Server Hosting Services offer a world-class data center with redundant electrical and cooling systems,
Dynamics GP Integration Manager Engineer
Microsoft Dynamics GP Application Consultant
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you analyze your business more effectively, transforming raw information into useful understanding of your business.
MCSE Expert Certified Exchange 2013 Integration Services
Top Microsoft Exchange Server 2007 Online Support
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging systems for companies in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system offers security, service continuity, easy access for off-site and wireless users, time-saving management tools, and productive integration with telecommunications. Progent provides expertise and integration services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003, and Exchange 2000. Progent can also help small or mid-size companies to migrate to Exchange 2016 Server or Exchange 2013.
Network Management Implementation Services
Network Management Technical Services
Progent's Cisco-Certified network management engineers can show you how to use Cisco's network management utilities alongside a variety of powerful third-party applications to create a complete network management solution to keep your network running reliably, fully utilize limited resources, protect your data, recover quickly from hardware breakdown or malicious assaults, and allow you to add or reassign valuable resources intelligently and economically as your business grows.
Flex Series Wireless Controller Support
3504 wireless controller On-site Technical Support
Progent's certified wireless consultants can assist you to assess the advantages of using Cisco Wi-Fi controllers to manage wireless networks of any scale. Progent can assist you to maintain and troubleshoot your existing wireless network or help you plan and carry out an efficient migration from legacy wireless controllers to current models.
Dynamics GP ODBC Professionals
Dynamics GP Custom Software Technology Consulting
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to design reports that let you track your business more effectively, transforming raw data into useful insights into your company and customers.
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