Madison Offsite Workforce Configuration Support and Consulting
Call Desk Augmentation and Outsourcing Consulting Services
Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and company culture. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Madison company to select the right technologies and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent offers services that go from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Madison, Wisconsin organizations to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
A rapid, company-wide changeover to a from-home business model, which might be motivated by an epidemic or as an element of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Help Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk support services leverage Progent's extensive network of remote IT support experts along with enterprise-class trouble ticketing and follow-up software to provide an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 desktop technical support from service requests through ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to monitor or edit the status of their current trouble tickets, add details, and upload screen captures or relevant files. Desktop support services are delivered at a significant discount off Progent's normal Level 1 technical service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT experts to resolve complex problems. To find out more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Supplemental Service enables you to supplement your existing Call Desk team by sharing responsibilities for Support Desk services transparently between your regular IT support organization and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collective support model utilizing the leading PSA platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and generating reports. For details about how Progent's Call Center Augmentation Services can enable your business to provide best-in-class IT support to your telecommuters, see Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Madison, Wisconsin organization, phone
An index of content::
Top Quality Microsoft Certified Expert Windows 2008 Cluster Support Outsourcing
Troubleshooting Failover Clusters Windows Server 2008
The clustering technology built into the Datacenter and Enterprise editions of Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and administration of server clusters that offer greater levels of system availability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, revamped configuration and installation, unified cluster management, new cluster infrastructure for increased uptime, hardened security and quorum models, elimination of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of failover clusters, design and execute an installation, educate your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and produce and validate a disaster recovery plan.
Network Services Linux Phone-based
Linux Phone-based Support Organizations
Progent provides nationwide online help and troubleshooting services for businesses who run environments based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Remote network consulting offers optimum return for your information technology dollar by preserving user productivity and limiting the time charged for network repair services. Advanced remote access utilities and skilled technicians and consultants allow Progent to solve the majority of network issues without squandering time and expense by traveling to your site. In most of cases your IT problems can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP premier security professionals to assist you with the most challenging network problems.
WatchGuard Firebox M470 Firewall information Systems Audit
WatchGuard XTM Firewall Security Firm
Progent offers support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
MSP360 Managed Backup Online Troubleshooting
MSP360 Server Backup Online Technical Support
Progent's data protection experts can help you to create, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file or image backup/restore for VMs and physical computers, supports all popular public clouds, and permits you to build a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from user miscues, system errors, malicious insiders, and malware assaults like ransomware. To read more, visit ProSight DPS 360 Backup services.
At Home Employees Data Protection IT Consultants
Onsite Technical Support Offsite Workers Data Protection
Progent can help small and mid-size organization to plan, configure, verify and troubleshoot backup solutions needed to support remote workers.
Exchange 2007 to Exchange 2010 Upgrade Technology Professional
Exchange 2007 to Exchange 2010 Upgrade Engineer
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the value of Microsoft Exchange 2010 for your company and can help your IT staff to plan and implement an efficient migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide quick ROI by increasing your productivity, lowering the cost of hardware and support, simplifying management, and integrating your vital communications technologies.
Comprehensive Event Management Technical Consultant
Remote Network Monitoring Technical Consultant
Remote continuous monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can afford a level of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages designed to assist your company to detect and resolve a most network issues before they get big enough to hurt productivity.
Data Mart Contract Programming Firm
Web Commerce Outsourced Programming
If you want to revamp your corporate web site, create internal websites for applications such as human resources or worker education, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web designers. Progent's consultants can also help you build and manage a safe, fault-tolerant server and communications network, including off-site and wireless access, to run your web solutions.
Citrix VHD desktops IT Consultants
Citrix VHD desktops Specialist
For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop environment that improves the strategic impact of your IT system; integrate XenDesktop technology with your servers, end-user devices, and printers; migrate your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also train your network managers to adhere to best practices to manage XenDesktop efficiently.
Power BU Hybrid Development Company
Power BI Desktop Contract Programming
Progent's Power BI consultants can help your business to plan, install, manage, update or debug your Power BI environment. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can assist you implement and administer an on-premises, cloud based, or hybrid environment to run Power BI.
Emergency Windows Server 2008 Failover Clustering Online Support
Microsoft and Cisco Certified Expert Microsoft Windows 2008 Cluster Server Troubleshooting
The clustering technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is radically redesigned to streamline the installation, setup, and management of clusters that provide greater levels of system dependability, security, performance, and flexibility. New or improved capabilities include cluster Validation, easier setup and deployment, improved cluster management, new cluster infrastructure for increased uptime, better security and quorum structure, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help your company assess the business benefits of failover clusters, plan and implement an installation, train your network support staff to manage your cluster environment, provide continuing consulting and support services, and produce and validate a workplace recovery plan.
Virtual Server Private Cloud Hosting Consulting
Private Clouds for Small Businesses Consulting Services
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can take advantage of Progent’s private cloud to avoid major investments in the purchase, upkeep, and management of computer hardware and facilities while benefiting world-class levels of network reliability and physical security.
Biggest Microsoft Proxy Server Technical Support
Microsoft ISA 2004 Server Setup and Support
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple sites, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Cisco CCIE Online Server Support
24-Hour Computer Support Consultant Cisco Planning
Progent can assist you to deploy Cisco's networking technology to build a robust basis for your local, private cloud, or hybrid data center and streamline operations in key areas such as hardware utilization, security and compliance, manageability, uptime, and disaster recovery.
Cisco Certified CCIE Network Consulting Companies
Information Technology Management Cisco Planning
Progent's CCIE-certified networking experts have extensive background assisting ISPs to architect, implement, manage, optimize, and troubleshoot fault-tolerant, scalable network environments appropriate for public networks.
SCDPM 2012 Reporting IT Consultants
SCDPM 2012 and Hyper-V Engineer
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of any size to plan, implement, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving especially challenging problems, or full project management services. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Cybersecurity Firms Oracle database administration
Oracle 11g Migration Consultants
Progent can provide affordable remote access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also help design, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
SCDPM 2012 and Windows Server 2012 Help and Support
Emergency SCDPM 2012 Deduplication Technical Support
Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of any size to design, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers as-needed help for resolving especially challenging issues, or comprehensive project management support. Progent can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Ubiquiti WiFi Consultants
Ubiquiti UniFi Security Gateway Consultants
Progent offers quick access to the skills of seasoned wireless consultants who can assist organizations to assess the value of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and position UniFi wireless APs for optimal coverage and performance.
Consultants Infor SyteLine CloudSuite Inventory Management
Infor SyteLine CloudSuite Shop Trak Specialist
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and service organizations to manage complicated supply chains and streamline key business processes to bring products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
After Hours Dynamics GP Integration Manager Consultants
Consult Dynamics GP Customization
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming uncooked information into useful insights into your company and customers.
Online Support At Home Workforce Security
At Home Employees Cybersecurity Online Support
Progent can help small and mid-size companies to configure cybersecurity protection systems and deliver response services required for at-home workers.
Computer Engineer Windows Server 2019 Windows Time Service
Windows Server 2019 Windows Defender ATP Professional
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Windows 8.1 Remote Desktop Software Consulting
Microsoft Certified Windows 8.1 BitLocker Technician
Microsoft Windows 8.1 is designed to power computers ranging from smart phones and tablets to engineering workstations. A wealth of new and improved capabilities, such as touch screen interface and signature live tiles user interface, provide a broad range of benefits for organizations who understand how to exploit them. Progent's Windows experts can assist get your business up to speed with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the operating system's various technical enhancements.
Technology Consulting Services Offsite Managed Data Backup/Recovery Services
24 Hour Offsite Automated Backup Services Consultant Services
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical information.
Top GIAC Security Audit Consulting
GIAC Security Audit Professionals
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services addressed within GIAC accreditation such as evaluating infrastructure security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Palo Alto Networks PA-3000 Series Firewalls Consulting Services
Palo Alto Networks Technology Consulting Services
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to create a modern security ecosystem that spans your on-premises and cloud-based resources and protects all users anywhere with any endpoint device.
School Wireless Example Application
Immediate Building to Building Wireless Case Study
Progent provided a wireless integration environment that allowed a school to increase efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate locations up to 2.5 miles apart and can extend to even greater distances. This wireless solution offered better bandwidth and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered protection against local interference.
Altaro VM Backup Live Backup Online Support
Altaro VM Backup Boot from Backup Network Engineer
Altaro VM Backup offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery capability for individual files and emails, support for Windows CSV and VMware vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.
SCCM 2016 Endpoint Protection Remote Technical Support
Consultant Services Configuration Manager 2016
System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, enables safe self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help you with any aspect of designing, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Risk Assessment IT Services
Support and Help CRISC Risk Identification
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, zero-downtime system solution that takes into account availability issues involving a broad range of network technologies and procedures.
Postini Technology Consulting Services
Anti-Spam Consultants
E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to qualify for a standard Postini license, you can still have the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard anti-spam and virus protection aggregation program. Progent’s expert e-mail protection consultants can show you how to create an email protection strategy that features antispam and virus defense products and processes.
Cisco Remote Access Network Installation
Online Cisco Certified CCIE Outsourcing Services
Progent's Cisco certified network infrastructure consultants have extensive experience helping ISPs to design, deploy, manage, optimize, and troubleshoot fault-tolerant, extensible network environments suitable for shared public networks.
After Hours Lync Server 2013 Front End Pool Pairing Specialists
Microsoft Lync Server 2013 IM Network Consultants
Microsoft Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony across a broad range of desktop and mobile clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your current and future plans, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT staff and users. Progent has expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
After Hours 802.11 Network Consulting
Specialists Building-to-building Wireless
Progent’s Wireless Consulting Services provide a convenient, economical option for businesses of all sizes to deploy, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
System Center 2016 Migration Consulting Services
System Center 2016 Hybrid Cloud Integration Configuration
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and in addition have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's affordably priced network service packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class availability, protection, and performance.
Microsoft Teams Admin Center Professional
Consult Microsoft Teams with SharePoint Online
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
MCSE Expert Certified SQL 2008 Computer Engineer
SQL 2008 Analysis Services Consultant Services
Progent's Microsoft-Premier SQL Server consultants can provide an array of services to assist small companies to plan, install, administer, and repair SQL 2008 solutions in order to gain the optimum competitive advantage from Microsoft's advanced information management platform. In addition, Progent can provide assistance with system infrastructure, enterprise-wide protection, and software development to increase the business advantage of your IT network.
CCIE Certified Small Business APs Support Outsourcing
Small Business WAP100 AP Technical Consultant
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, manage, and troubleshoot Cisco Small Business Wi-Fi APs.
Office Word document sharing Consultant Services
Consultant Services Office Word 2019
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of affordable online support services to assist you to manage and troubleshoot your existing Microsoft Office Word solution or help you to move to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA programming, isolating and fixing compatibility issues between various releases of Word, interfacing Office Word with other Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training sessions tailored for individuals or groups.
Emergency Microsoft Proxy Server Onsite Technical Support
Microsoft Certified Expert Support Services Internet Security and Acceleration Server
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for information systems with many sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Cisco PIX Firewall Upgrade On-site Support
PIX On-site Technical Support
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these devices. Progent continues to offer technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to more current firewall products from Cisco. Progent's Cisco technology experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X firewalls following leading practices.
Engineer Virtual Service Desk
Extended Support Desk Integration Support
Progent’s Shared Help Desk service allows your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top shared PSA tool for managing service requests, ticketing, responsibility, status tracking, and reporting.
Microsoft SQL Server 2017 Network Consulting
SQL Server 2017 Always On Online Troubleshooting
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
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