Madison Work at Home Employees Integration Consulting Company
Help Desk Solutions Consulting
Expanding your at-home workforce may have a major impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Madison organization to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Madison, Wisconsin businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide transition to a telecommuter workforce, which might be activated by an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services utilize Progent's extensive network of online IT support specialists along with world-class ticketing and follow-up technology to provide an affordable, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 desktop technical support from initial service requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows at-home employees to check or edit their current trouble tickets, enter details, and append screenshots or relevant files. Technical support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to resolve complex problems. For details, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Supplemental Service enables your company to supplement your existing Call Center team by sharing delivery of Call Center support services transparently between your in-house IT support organization and Progent's extensive pool of PC support engineers and subject matter experts. Progent's co-managed Call Desk service uses a co-sourcing support model based on the number one PSA tool for managing help requests and ticketing, establishing responsibility, tracking progress, and producing management reports. For details about how Progent's Call Desk Supplementation Services can enable your business to deliver best-in-class technical support to your from-home workers, see Progent's Help Desk Call Center supplementation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Madison, Wisconsin organization, phone
An index of content::
Consultant Local Government
Small Government Specialists
Progent has a long background delivering a full-spectrum of online network support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert remote IT consulting and has provided IT support to organizations in every state. Online support eliminates travel costs and solves issues faster than onsite support.
Azure and iPhone integration Consultant
Microsoft Azure hybrid cloud integration Consulting
Progent can help companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common errors small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Top Rated Consultants Microsoft Azure enterprise hybrid cloud solutions
24 Hour Services Google Cloud hybrid solutions
Progent can provide advanced online support to help businesses integrate their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources as well as cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Azure hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Windows and macOS coexistence Remote Troubleshooting
24/7 Apple macOS and Windows Setup and Support
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Mac and Windows products. Progent's experience in Microsoft and Apple service makes it possible to provide world class assistance to businesses that rely on these platforms to maintain their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.
SQL Server Capacity Planning Contract Programming
Award Winning SQL Server Replication Consulting
SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to network users, reducing the difficulty of designing, integrating, managing, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in planning and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Urgent Windows Cluster Support and Setup
Windows Cluster IT Services
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small businesses to minimize system downtime by providing cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity experts can assist your company to develop and test an efficient business continuity plan that aligns with your business needs and budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed data centers.
Online Support Microsoft 365 SharePoint Online Integration
Microsoft 365 Power BI Integration Setup and Support
Progent can assist you to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform environments that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
CCIE Certified Aironet Technical Consultant
5500 Wireless Controller Setup and Support
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Contract Programmer Web
JAVA Design Firms
If you want to revamp your production web site, create internal websites for purposes such as HR or worker training, establish a high-impact web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's experts can also help you design and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web solutions.
Juniper SRX Series Firewall Security Consultancy
Juniper SRX Series Gateway Security Audit Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ProSight Automatic Patch Management Computer Engineer
Desktop Monitoring and Reporting Onsite Technical Support
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network running efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to impact your business.
Cisco CCDP Contractor
Network Consulting Open Positions
If you are a network engineer with technical support experience, teaming with Progent and assisting our customers will expand your abilities through interaction with our staff of motivated, high-output consultants. Progent's commitment to offering IT consulting and technical help to small companies will give you the chance to work in depth with business leaders and add tangibly to the growth of dynamic organizations. Also, Progent's virtual office environment provides the most advanced technology for off-site support and wireless connectivity to help you to deliver fast fixes when you troubleshoot business-critical issues.
Microsoft IT Consulting Windows 8.1 Work Folders
Windows 8.1 Remote Desktop Technology Providers
Windows 8.1 is designed to power computers ranging from smart phones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen interface and iconic live tiles GUI, provide a broad range of advantages for organizations who understand how to exploit them. Progent's Windows consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and make sure you gain significant business advantage from the operating system's various technical enhancements.
Microsoft Certified Expert Oracle RDBMS Programming Companies
Oracle Enterprise Manager Consultants
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle application developer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard replication tools and Oracle Recovery Manager.
Technical Support WatchGuard VPN
WatchGuard Fireware Security Certification
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Debian Linux Professional
PCLinuxOS Linux Consultant
Progent's Linux support experts provide small companies and software developers assistance with managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient single source to help you build and maintain a secure and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
7600 Edge Router Online Technical Support
1800 ISR Router IT Services
Cisco has developed an extensive product line of routers that includes routers designed to provide the protection, bandwidth, and reliability demanded by customers from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.
Computer Consulting Microsoft Proxy Server
Microsoft Proxy Server Online Help
Progent’s Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Computer Consulting Altaro O365 Mailbox Backup
Altaro Office 365 SharePoint Backup Troubleshooting
Progent is a certified Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to protect your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Exchange Online Archiving Integration Services
Exchange admin center Specialist
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have certain mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Spam filter Migration Company
Email Mobile Access Computer Network Support
Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides affordable Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Exchange 2000 Server Upgrade Consultant Services
After Hours Microsoft Exchange Upgrade Consultant
Progent is one of the most qualified network support firms for designing email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Access to External Support Databases System Support
Company-wide Standards for Best Practices Support Firm
Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional background, in the trenches of network service, executing a wide variety of IT tasks for a large mix of clients. Each Progent consultant shares a proven set of personal best practices which are combined into shared leading practices standards that Progent teaches its support personnel. This ensures that you get not just world-class technical skills, but also a consultant with field-tested methods for applying technical knowledge to repair actual network problems rapidly.
Windows 11 Snap Assist Help and Support
Windows 11 Security Specialist
Progent's Windows 11 consultants offer a range of services to support Windows 11 such as cloud integration, mobile device management and synchronization, at-home workforce connectivity, data and identity security, centralized provisioning, and Help Desk support.
Windows and UNIX Services
UNIX with Windows Remote Consulting
If your company has a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can assist your entire organization in a broad range of security topics including security management practices, security architecture and strategies, connection management products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and CISSP stipulate the fundamental skills and worldwide standards of performance that information security professionals are required to master. These accreditations give executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have the background and knowledge to deliver world-class security management and consulting help.
Consultant Catalyst Switch VLAN
Catalyst 2900 Switch Help and Support
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to gain all the benefits of adding smart traffic control into their networks. Cisco's switching product line makes it possible to enable features to make your IT network highly available to accommodate real-time needs, expandable to support growth, safe enough to guard confidential data, and designed for prioritizing and managing traffic flows to streamline system performance. Progent's CCIE certified engineers can help you pick out and integrate Cisco switches that make sense for your company. Also, Progent's CISM and CISSP certified security specialists can show you how to develop a comprehensive security policy and configure Cisco switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
iPhone and Exchange integration Remote Consulting
Open Now iPhone and SQL Server integration Computer Consultants
Progent can provide affordable remote assistance to assist your business to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through occasional technical bottlenecks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide online or onsite training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT network.
Small Business APs Remote Troubleshooting
Small Business WAP551 Remote Troubleshooting
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless network experts can provide online or on-premises configuration and debugging support to assist you to design, configure, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi AP deployments of any scale or architecture.
Google Cloud IAM Consultant Services
Professionals Google Cloud IAM
Progent can provide cost-effective remote and on-premises support to assist companies to move all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security.
Specialists DopplePaymer ransomware recovery
ransomware removal and file restore Services
Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Exchange Upgrade IT Consultants
Microsoft Exchange Technical Support Services
Progent is among the most qualified information technology support companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the advantages of Microsoft Exchange 2000 for typical situations such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Altaro O365 Backup Integration Services
Altaro Office 365 Mailbox Backup Remote Technical Support
Progent is an Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to back up and restore your M365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Helpdesk Outsourcing Services Professionals
Support Desk Outsourcing Services Support Outsourcing
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex issues.
Support and Setup Firepower
Network Consultants Cisco ASA 5500-X with Firepower
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
BlackBerry Redirector Consult
RIM BlackBerry Exchange Troubleshooting
Progent offers the support of RIM BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven remote service delivery model, offers small businesses a cost-effective solution for incorporating BlackBerry technology seamlessly into their information network.
Forefront TMG 2010 Computer Consulting
After Hours Forefront TMG Firewall Technology Consulting Services
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that acts as a single-server solution for an array of security features including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft consultants can assist you to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
After Hours Checkpoint Cybersecurity Consultancies
Forensics Services IPsec VPN
Progent provides small and medium size companies expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies including Check Point Software, Juniper, and Symantec. Progent can help you create a detailed security plan and select the right technologies from multiple suppliers to support your security goals while staying within your budget limits.
Top Professional ProSight Behavior-based Virus Detection
Online Technical Support Computer Virus Forensics
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools by SentinelOne to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the complete threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.
Cisco Network Management Computer Network Specialists
Cisco Network Management Technical Firms
Progent's Cisco-Certified network engineers can assist you to use Cisco's network management tools along with a variety of specialized third-party products to build a comprehensive network management strategy in order to keep your environment running smoothly, conserve limited resources, guard your data, revive rapidly from device failure or malicious assaults, and enable you to add or reassign network resources sensibly and economically as your business evolves.
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