Madison At Home Workforce Configuration Consulting Company
Call Desk Solutions Consulting and Support Services
Enlarging your at-home workforce may have a major effect on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Madison organization to pick the right tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services that go from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Madison, Wisconsin organizations to with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, data security, data protection solutions, and unified management.
Help Desk Support for Telecommuters
An emergency, organization-wide switchover to a from-home business model, which could be motivated by an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even the most efficient internal Help Desk. Progent's Help Desk services allow organizations to outsource or augment their Help Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services utilize Progent's nationwide network of remote IT support specialists along with world-class ticketing and follow-up software to offer an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 PC technical support from help requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to check or edit their active trouble tickets, add information, and upload screenshots and attachments. Support services are provided at a substantial price reduction off Progent's normal Level 1 desktop support charges, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to resolve complex problems. To find out more, refer to Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Supplemental Service allows you to expand your current Call Desk staff by splitting responsibilities for Help Desk Call Center services seamlessly between your in-house IT support personnel and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's shared Call Center service uses a collective support model utilizing the leading professional services automation (PSA) platform for managing help requests and ticketing, assigning ownership, tracking progress, and producing reports. To find out how Progent's Help Desk Call Center Augmentation Services can help your business to deliver world-class desktop support to your from-home workers, refer to Progent's Support Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Madison, Wisconsin company, phone
An index of content::
ProSight Virtual Server Private Cloud Hosting Services
Consulting ProSight Virtual Server Private Cloud Hosting
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in a solution that delivers the maximum level of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting services are built upon mature virtualization technologies that allow small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Windows Server 2022 Live Migration Professional
Windows Server 2022 and SCVMM IT Consultant
Progent's certified Windows Server 2022 experts can help your company to design and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Small Business Server Consultant
Small Business Specialists
For small companies considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Top MS SQL Server 2008 Setup and Support
Microsoft SQL Server 2008 Consultants
Progent's Microsoft-Certified SQL engineers can provide an array of support services to assist small and midsize companies to design, deploy, manage, and troubleshoot MS SQL Server 2008 solutions so that they receive the optimum strategic advantage from this state-of-the-art RDBM platform. Also, Progent offers help with system architecture, enterprise-wide security, and software programming to optimize the strategic value of your information investment.
UNIX Specialists
UNIX Consulting
Progent's Sun Solaris platform support services provide small companies and developers assistance with managing and supporting Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise offers you an easy single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Windows Server 2019 Cluster Operating System Rolling Upgrade Online Technical Support
Windows Server 2019 Online Troubleshooting
Progent's certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
.NET MAUI Development Group
Emergency Programming Companies DotNET Application
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or update .NET apps quickly and affordably.
Hybrid Microsoft 365 integration Computer Consulting
Microsoft 365 integration with on-premises environments Specialist
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange deployments. This permits you to have certain mailboxes located on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on time and on budget.
Windows Server 2019 PowerShell On-site Support
Windows Server 2019 with Linux Support and Setup
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Patch management Engineers
Security patch management Professionals
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices like sensors and robotics.
LockBit ransomware hot line Specialist
MongoLock ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
Online Troubleshooting Online Wireless Site Survey
Wi-Fi RF Spectrum Analysis for Wi-Fi Network Engineer
Progent's wireless site survey services help you to design, deploy and debug a Wi-Fi LAN optimized for your environment, providing you a wireless solution that delivers the coverage, performance, density, security, and hand-off ability your business needs.
Exchange 2019 Upgrade IT Consulting
Exchange 2019 Online Help
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
SCCM Mobile Application Management Professional
Engineer SCCM and Exchange
Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings management, inventories network assets, protects against company data leakage, provides health reporting, allows safe end-user self service, and offers a single point of control for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any aspect of designing, implementing, operating and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Email Block Lists Consulting
Award Winning ProSight Email Security Gateway Professional
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Technology Consulting Dynamics GP Great Plains Accounting
Dynamics GP Technical Support Services
Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP family, provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented approach you are able to purchase only the capability you currently need, with the ability to add users and increase capabilities when necessary. Progent's Microsoft Dynamics GP Software consulting engineers can show you how to install, customize and manage Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP/Great Plains.
Help Desk Process Online Troubleshooting
Cisco Help Desk Help and Support
The Contact Center service model used by Progent offers small companies an affordable option to dependence on freelance consultants by offering broad expertise accessible to numerous support groups, optional 24x7 access to emergency assistance, fast escalation to top-level experts for solving the most difficult problems, support consistency and reliability, prompt follow-up enforced by veteran support managers, a selection of convenient mechanisms for initiating support tasks, plus a high level of progress transparency made possible by trouble ticket updates and available via a web portal.
Microsoft 365 Yammer Integration Computer Engineer
Support Services Microsoft 365 Publisher Integration
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.
Windows Server 2016 Health Service Consulting Services
Windows Server 2016 Consultants
Progent's certified IT consultants offer Windows Server 2016 integration consulting to help organizations of any size to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
24x7x365 Security Consulting Firm UNIX Online
Consultant Services Solaris Remote
Progent offers national online technical support and consulting services for businesses who operate Solaris environments or whose information systems include a combination of Solaris and Microsoft technology. Online network consulting provides optimum return for your IT budget by protecting user efficiency and limiting the hours billed for computer analysis and repair. Advanced online access utilities and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your location. In most of situations your IT problems can be dealt with by telephone or via a combination of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM certified security professionals to help with the most difficult network problems.
Consultant Services Exchange Server Upgrade
Microsoft Exchange 2010 Migration Consultant Services
Progent's Microsoft-certified consultants can deliver low-cost online and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded messaging environment, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer continuing management services and technical support. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Dynamics Business Central Integration Support
Integration Support Dynamics Business Central
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financials, inventory control, operations control, capacity planning, procurement, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central consultants can help company to maintain your older Dynamics NAV environment or migrate efficiently to a cloud-based, on-premises, or hybrid deployment model.
Engineers VMware Site Recovery Manager and NSX
VMware NSX Virtualized Networks Engineer
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to design, deploy, test and manage a DR solution powered by VMware SRM and VMware NSX.
64-bit Computing Consult
64-bit Migration Professionals
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and repair a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit programs that you want to retain plus the new 64-bit versions of software you plan to run.
Microsoft Dynamics GP System Upgrade Planning Consulting
Biggest Consultancy Dynamics GP Update Planning
Progent has supported Microsoft Dynamics GP and Great Plains software for more than two decades and Progent has delivered system integration, software development, training, and debugging services since the platform's debut. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to plan, test, and implement a cost-effective migration from a a legacy release to the newest release of Microsoft Dynamics GP.
NetDocs Telecommuters Consulting
NetDocs Configuration Professional
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent can provide remote access to NetDocuments experts who can help legal departments and law firms to design, deploy, administer, optimize, or debug a document management system solution powered by NetDocs.
Windows Server 2019 upgrade Network Engineer
Windows Server 2019 upgrade Consulting
Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Exchange 2007 Consulting Services
Exchange 2007 Support Outsourcing
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Consultants Tandberg T3 Telepresence
Online Technical Support Immersive Telepresence
Progent can provide the support of a certified engineer with expertise deploying products from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or maintain a video conferencing solution that preserves your investment and optimizes the business value of your IT system. Progent also offers the services of infrastructure engineers able to help companies of all sizes to build and maintain a communications network that provides the performance, reliability, protection, and expandability you need to accommodate your telepresence environment.
Online Troubleshooting Microsoft Operations Manager
Comprehensive Event Management Network Consultants
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing System Center Operations Manager environments and offer organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Award Winning Spam filter Network Administration
Remote Microsoft Exchange Upgrade Network Assessment
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Stealth Penetration Testing Security Consulting
Penetration Testing Technology Consulting
Stealth intrusion checking is a key part of any comprehensive network security plan. Progent's security experts can run extensive penetration tests without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are properly configured and consistently monitored. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware.
Office 365 Publisher Integration Help and Support
Microsoft 365 Exchange Online Integration Support and Help
Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of client productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud services are available in a variety of subscription plans intended for customers from students and home offices to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to evaluate the wealth of subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly integrate local and cloud resources.
Suse Linux Help and Support
Debian Linux On-site Support
Progent's Linux support experts provide small and mid-size businesses and developers support for managing and supporting Linux systems that operate with Microsoft-based networks. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with an easy single source to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
SentinelOne Singularity EDR Consulting Services
SentinelOne Singularity Complete Reseller Engineer
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response.
Duo Two-factor Authentication Technical Support
Identity Verification Support and Setup
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification with iOS, Google Android, and other personal devices.
Online Support Windows, UNIX, Solaris
Remote MCSE Expert Certified UNIX, Windows Consulting
If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your field of high-value expertise while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an affordable alternative for maintaining an information system that provides excellent dependability, protection, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, 24x7 monitoring services, and Helpdesk services.
Remote Windows Server 2016 Workgroup clusters Outsourcing
Windows Server 2016 VM Load Balancing Consultant Services
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Android Touchdown Computer Engineer
Android and Windows 8.1 integration Online Help
Progent's seasoned group of network consultants and subject matter experts have extensive experience providing online and on-premises assistance for businesses of any size who need to incorporate Android phones into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve technical problems that span numerous vendors and that entail a mix of legacy and current information technology. Progent offers budget-friendly remote consulting to help you with any stage of planning, deploying, managing and troubleshooting your BYOD solution. Progent can provide occasional support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management support to ensure that you finish strategic network projects on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones and tablets efficiently.
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