Madison Remote Workforce Configuration Consultants
Call Desk Augmentation and Outsourcing Consultants
Enlarging your remote workforce may have a major impact on IT infrastructure, security, and company processes. Progent has 20 years of background helping SMBs to design, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Madison organization to pick the appropriate tools and follow best practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide services ranging from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent can assist Madison, Wisconsin businesses to with any facet of building a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, data protection solutions, and streamlined management.
Help Desk Support for Teleworkers
An emergency, enterprise-wide transition to a teleworker business model, which could be motivated by an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Center. Progent's Help Desk Call Center services allow businesses to outsource or augment their Call Desk by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's nationwide network of online technical support experts combined with enterprise-class trouble ticketing and follow-up software to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial help requests through ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to check or update the status of their active trouble tickets, add details, and append screen captures or relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 support experts to resolve advanced problems. For more information, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables your company to supplement your current Call Desk organization by sharing responsibilities for Call Desk services seamlessly between your regular IT support personnel and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's co-managed Help Desk service uses a collective support solution based on the number one PSA platform for handling service requests and ticketing, establishing ownership, tracking progress, and producing reports. For information about how Progent's Call Center Supplementation Services can help your company to deliver best-in-class desktop support to your telecommuters, visit Progent's Call Center supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Madison, Wisconsin organization, phone
An index of content::
Catalyst Switch IPv6 Remote Technical Support
Catalyst 2900 Switch Online Consulting
With Catalyst switches for small and mid-size companies, Cisco allows organizations to gain all the advantages of bringing intelligent services to their networks. Cisco's switching technology makes it possible to enable features that make your network infrastructure highly available to accommodate time-critical needs, expandable to facilitate future growth, safe enough to protect confidential information, and designed for prioritizing and controlling all traffic to optimize network operations. Progent's CCIE certified engineers can help you pick out and integrate Catalyst switches that make sense for your business. In addition, Progent's certified security consultants can show you how to create a comprehensive security plan and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Catalyst Wi-Fi Access Point Remote Support
Catalyst 9162 Access Point Consulting Services
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide affordable online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Computer Consulting Group Desktop
Microsoft Mac and Linux Desktop Network Installations
Progent can deliver a variety of economical remote and onsite consulting services to assist you to deploy, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Computer Network Consulting SCCM
Onsite Support SCCM
Progent's Microsoft-certified engineers can assist you to automate desktop software update deployment by providing expertise with administration platforms such as Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Remote Help Desk Sharing Integration Support
Immediate Call Center Sharing Computer Engineer
Progent offers several essential types of Call Center services : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your clients instant access to a dependable technical resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to company productivity. Progent's goal is to fix rather than merely report problems.
Consulting Juniper J6350 Router
Juniper J Series Router Auditor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24-Hour Desktop Small Office Computer Consulting Services
Expert Microsoft Certified Networking Support PC Desktop
Progent offers a wide array of affordable consulting and support services to help your business to install, integrate, repair, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide onsite or remote assistance for individual computers or laptops or help you to plan and carry out a company-wide rollout of new or updated operating system software and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and complete an office move or merger designed to produce the least possible interruption to your productivity.
Axapta Consultant
Consultants Microsoft Dynamics SL
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your specific company requirements. Progent's Microsoft-certified consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for secure, corporate-wide resource sharing plus interfacing with Customer Relationship Management packages.
Exchange 2003 Server Upgrade Support
Microsoft Exchange 2003 Online Troubleshooting
Progent's Microsoft Certified professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange Server 2007 installations or upgrades and can provide onsite technicians to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Small Business Consulting Services
Microsoft Experts Small Office Configuration
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services save your company from over-reliance on an individual freelance service provider while giving you affordable and dependable access to high-quality technical expertise. By delivering IT support service when you require it, offering advanced expertise for critical applications, offering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent gives you an affordable solution for optimizing the business value of your small office network. Progent is the intelligent way for small businesses to build and support a reliable and safe information network and to have quick access to the skilled support ordinarily restricted to businesses who are able to support a large in-house IT group.
Small Business Network Consulting Certified Information Systems Auditor (CISA)
Small Business IT Support Firms GIAC Certified Incident Handler (GCIH)
Progent offers clients access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that clients deserve to know that their computer service professionals have accredited training plus extensive practical experience so that Progent's customers can engage Progent's service with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to uncertified consultants, enabling Progent to offer customers a higher level of IT service. In other cases, major credentials such as CISSP or ISSEP for IT security can help enterprise customers to show compliance with regulatory requirements by using the assistance of recognized industry experts.
Windows Server 2016 VM Load Balancing Consultant Services
Windows Server 2016 Business Continuity Online Support
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Radvision XT5000 Consultants
Cisco Video Conferencing Specialist
Progent offers the support of a certified engineer with expertise integrating technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and maximizes the business value of your IT system. Progent also offers the services of network infrastructure engineers who can help companies of all sizes to build and troubleshoot a communications network that delivers the speed, dependability, protection, and expandability you need to support your video conferencing/telepresence solution.
Nation Wide Support Manager
Cisco Wyoming Information Technology Installation Service
Progent's Technical Response Center (TRC) provides low-cost national extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide 24x7 phone support and remote secure computer connection to isolate and resolve network problems rapidly and affordably.
Windows Server Essentials and Microsoft 365 Consultant
Microsoft Certified Expert Windows Server Essentials Backup Professionals
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent offers comprehensive project management support to help you plan and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Consultant Services Microsoft Exchange 2007
Exchange Server 2007 Integration
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
Expert Microsoft Certified Security Consulting Firm Enterprise Windows 2003
Branch Office IT Support Remote Branch Office
For corporations with branch offices in California or any area served by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco network consultants offer a range of IT consulting services such as project management, SOX compliance, office relocations, corporate security, network design, local or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent network architect can show you how to design a multi-site network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier consultants can help large corporations design, integrate and support massive rollouts of updated versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
Professionals VPN
On-site Technical Support Cisco RADIUS Security
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to evolve with your changing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete line of products targeted at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Microsoft SQL Server 2019 Machine Learning Services Remote Troubleshooting
SQL Server 2019 and VMWare Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite expertise, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive information management solution.
IT Consultant Exchange Server 2007
Exchange 2007 Edge Server Support and Integration
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 migration plan that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
Shared Service Desk IT Consulting
Supplemental Helpdesk Online Support Services
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Linux Network Monitoring, Nagios and MRTG Services
Linux Network Monitoring Support and Setup
Nagios and MRTG are powerful, license-free monitoring utilities that run under the Linux OS and can be used to monitor UNIX environments, Microsoft Windows systems, or mixed-OS environments where the Linux OS and Microsoft Windows coexist. Nagios allows network support engineers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's system monitoring consultants can assist you to utilize both these utilities to tune and troubleshoot your system.
Ubiquiti UniFi Wave 2 WiFi access point Professional
Ubiquiti UniFi WiFi Specialists
Progent can provide fast access to the skills of seasoned Wi-Fi consultants who can help you to determine the advantages of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to select, configure, and position Ubiquiti UniFi wireless access points for optimal coverage and performance.
Endpoint Management Small Business IT Consulting Firms
24/7 Configuration Manager Information Technology Support
Progent's Microsoft-certified engineers can help you to automate desktop PC software update management by delivering expertise with management solutions that include Configuration Manager, Systems Management Server 2003, and WSUS.
QTS Sacramento Data Center Specialist
QTS Sacramento Data Center Consult
The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation facility or if you are planning on moving your main or offsite backup system to Herakles/QTS, Progent offers a variety of cost-effective consulting services such as data center migration, system installation and upgrades, network optimization, comprehensive project management, virtual server expertise, remote monitoring, streamlined network management, application programming, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.
Skype for Business Mobility Services Consult
Immediate Skype for Business Edge Server Pool Consultancy
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and onsite support to help your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Server Consultants Cisco Planning
Cisco Firewall Outsourced IT Services
Progent's Cisco CCIE network consultants can assist your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Security Consultant CISA Certified
CISA Cybersecurity Audit Technology Professional
The Certified Information Systems Auditor accreditation is a prestigious achievement that indicates expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant trained to assist companies in the areas of IS audit process, IT administration, network assets and architecture lifecycle, IT service delivery, safeguarding of data assets, and business continuity preparedness.
NetApp MetroCluster Design Services
Services NetApp MetroCluster Troubleshooting
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete line of SAN products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.
Support and Help SQL Server
Help and Support SQL Server Business Intelligence
Progent's Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy development of advanced business programs that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you migrate from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Small Business Server 2008 Remote Consulting
24 Hour Microsoft SBS Premium Add-on Remote Consulting
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET components included with Small Business Server calls for a network support expert with real-world background designing and building cohesive, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of over a decade of background integrating business networks founded on Microsoft technology. This experience ensures you success in installing, managing, and maintaining IT solutions that incorporate the Small Business Server suite of servers and productivity software.
Consultant Snatch ransomware hot line
Phobos ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Consultant Services Tandberg T3 Telepresence
Polycom Video Conferencing Consulting
Progent can provide the support of an accredited engineer with expertise integrating technology from the major telepresence providers including Cisco, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a telepresence solution that protects your investment and maximizes the business value of your IT system. Progent also offers the services of network infrastructure consultants who can assist businesses of all sizes to create and troubleshoot a network that provides the performance, reliability, security, and expandability required to support your telepresence solution.
24 Hour Configuration Services Documentation
Service Database Integration Services
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports sent by every staff member to every client. The practice of detailing and archiving service records allows more effective service and eliminates a variety of typical misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Database DBA Troubleshooting
Database Administration Consulting
Progent's Microsoft-certified database developers offer businesses of any size remote support for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and integration, application design and programming, management support, replication and synchronization strategies, storage management, performance optimization, migration, information security, backup and recovery options, problem solving, and webinar training.
Remote Support Network Engineering Full-Time Jobs
Virtual Office Microsoft Certified Positions
Progent's business climate will make you a more capable consulting professional by improving your technical skills and increasing the satisfaction of your customers. Progent delivers this commitment by attracting the best consulting experts for you to work with, providing an advanced network and communications architecture, running specialized application utilities to deliver the maximum quality of service, and by optimizing proven business models for attracting and maintaining customers.
24 Hour Microsoft Certified Dynamics GP App Development Design Firms
Emergency Consulting Dynamics GP Integration Manager
Progent's seasoned application designers and software developers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that address the unique needs of your business while retaining the advantages of seamless Windows integration. Progent can also offer expertise with a selection of software development technologies that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Android and Cisco ASA firewall integration Computer Engineer
Android and Active Directory integration Consultants
Progent's seasoned team of IT consultants and application experts have years of background providing remote and onsite support for businesses of any size who want to integrate Android phones into their IT systems so that users can be productive from anywhere. Progent offers the breadth of skills to solve network problems that involve numerous vendors and that entail a combination of legacy and up-to-date information technology. Progent provides cost-effective remote consulting to assist you with any facet of designing, configuring, managing and maintaining your BYOD solution. Progent can provide as-needed technical support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones efficiently.
Select Topic: