Expanding your remote workforce may have a significant impact on IT architecture, cybersecurity, and company workflows. Progent has two decades of background assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Madison organization to pick the appropriate tools and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Madison, Wisconsin companies to with any aspect of building a high-performing remote work environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.
Help Desk Services for At-Home Workers
A rapid, organization-wide transition to a from-home workforce, which might be motivated by an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services make it possible for organizations to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center team.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Madison, Wisconsin company, call