Enlarging your remote workforce may have a major effect on network architecture, security, and company culture. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Montgomery company to pick the appropriate tools and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide support services that go from on demand guidance for helping you past occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can assist Montgomery, Alabama organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Teleworkers
A rapid, enterprise-wide changeover to a teleworker workforce, which might be driven by a pandemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Support Desk with Progent's remote Technical Response Center (TRC) services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Montgomery, Alabama company, call