Enlarging your remote workforce may have a major effect on network infrastructure, security/compliance, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Perth company to pick the right technologies and follow leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Perth, Western Australia organizations to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and centralized management.
Help Desk Call Center Services for At-Home Workers
A sudden, enterprise-wide changeover to a from-home business model, which could be motivated by a pandemic or as an element of a business continuity preparedness plan, can overwhelm even a high-performing in-house Call Center. Progent's Call Center services make it possible for organizations to outsource or augment their Call Desk with Progent's online Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Perth, Western Australia company, phone