Providence At Home Workers Solutions Support Partner
Help Desk Solutions Consulting Services
Expanding your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Providence organization to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services ranging from as-needed expertise for getting you over challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Providence, Rhode Island businesses to succeed with any facet of creating a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, data security, data protection solutions, and unified management.
Help Desk Services for Teleworkers
A fast, company-wide changeover to a from-home business model, which could be driven by an epidemic or as a component of a disaster recovery process, can overstretch even a high-performing internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Call Desk with Progent's remote Technical Response Center team.
- Progent's Standard Call Center support services leverage Progent's nationwide team of online IT support experts combined with world-class trouble ticketing and follow-up technology to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop support from initial help requests to trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows from-home workers to check or edit their current tickets, add details, and append screenshots or relevant files. Technical support services are provided at a significant discount off Progent's ordinary Level 1 desktop service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service allows your company to augment your current Help Desk team by splitting delivery of Help Desk support services seamlessly between your in-house IT support organization and Progent's extensive team of desktop support technicians and subject matter experts. Progent's co-managed Help Desk service uses a collaborative support model utilizing the leading PSA platform for handling service requests and ticketing, assigning ownership, monitoring progress, and generating reports. For information about how Progent's Help Desk Augmentation Services can enable your company to provide best-in-class IT support to your telecommuters, go to Progent's Help Desk Call Center augmentation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Providence, Rhode Island business, phone
An index of content::
Small Business IT Outsourcing White Paper
IT Outsourcing Whitepaper
Progent's IT outsourcing packages provide economical computer support for mid-size corporations. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting IT support budgets to increase in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system architecture for your vital Windows-powered business software such as Windows 2008, Microsoft Exchange Server, and SQL Server 2008.
ProSight Hosting for Virtual Servers Engineers
ProSight Virtual Machine Hosting Consulting
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits such as lower capital expenditures, reductions in operational expense, better executive focus, world-class security, greater fault tolerance, and regulatory compliance.
Open Now .NET Software Programming Company
.NET Android Developer
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET applications quickly and affordably.
High Availability Data Centers Consult
24/7/365 Internet Data Center Consulting Services
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that match the particular needs of your company. Fault tolerant Internet Data Centers are particularly attractive to small businesses due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center with even a basic level of fault tolerance is too costly for the majority of small organizations. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and support services.
Integration Wireless
Wireless EMail Computer Engineer
Progent's professionals offer expertise in multiple technologies relevant to mobile networking such as system infrastructure, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified professionals can save your organization work and money by using their wireless expertise to help you choose and configure wireless networking solutions that make sense for your business. Progent can also optimize your IT infrastructure so that wireless data devices perform better.
Exchange SE Hybrid Deployment Consultant Services
Exchange SE SharePoint Integration Integration
Progent can assist you in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
VMware Site Recovery Manager Compliance Consult
VMware Site Recovery Manager Failback Consultants
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring services rapidly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and manage a DR solution powered by VMware Site Recovery Manager.
Emergency Palo Alto Networks User-ID Security Services
Palo Alto Networks PA-800 Series Firewalls Cybersecurity Firms
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security ecosystem that spans your on-premises and cloud-based assets and guards any user at any location with any endpoint device.
Spora ransomware recovery Consultant
ransomware cleanup and file recovery Specialists
Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft Azure enterprise hybrid cloud solutions Consulting Services
Enterprise hybrid cloud integration Professionals
Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine on-premises resources as well as one or more public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Microsoft Forefront Network Inspection System Consultant Services
Forefront Network Inspection System Setup and Support
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that delivers a one-server solution for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows custom reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Private Clouds for Small Businesses Professionals
24x7 ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's production servers in an environment that delivers the highest degree of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization platforms that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Cisco Security Computer Network Firms
Cisco Management Computer Network Providers
Progent offers rapid remote access to Cisco CCIE network infrastructure consultants. Progent's CCIE engineers can link to your environment using advanced remote support utilities to provide quick and affordable troubleshooting and repair of critical network problems.
Microsoft Expert Exchange Server 2000 Online Support Services
Expert Microsoft Certified Exchange 2000 Upgrade Migration Consultant
Progent is among the most qualified network consulting companies for integrating email solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Microsoft Exchange Server 2000 under typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.
Network Consulting BDR and Business Continuity Solutions
On-site Technical Support ProSight DPS ECHO Hybrid Cloud Backup Services
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data.
ransomware hot line Consulting Services
Services Egregor ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
SonicWall NSA 9450 Firewall Security Firms
SonicWall Firewall Security Contractor
Progent's SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security plan and build protection into your business operations.
Microsoft Experts SCCM 2016 Peer Cache Support and Setup
SCCM 2016 Asset Inventory Online Troubleshooting
Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health reporting, allows safe end-user self service, and delivers a single control mechanism for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Consultant Email Predictive Sender Profiling
ProSight Email Denial of Service Protection Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall.
Microsoft 365 Word and Access Engineers
Word Markup Engineer
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of affordable online support services to assist your organization to manage and troubleshoot your current Microsoft Word environment or help you to move to a current release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, identifying and fixing compatibility issues between different versions of Office Word, integrating Office Word with different Microsoft Office applications like Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security support, smart phone and tablet integration, and remote training sessions tailored for individuals or groups.
Hyper-V 3.0 Server Online Consulting
Hyper-V 3.0 Virtual Server Professionals
Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as secure multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to install and maintain virtual servers to cut network costs and improve availability.
Microsoft Experts Windows Server 2008 DirectAccess Professionals
Windows Server 2008 Hyper-VI Specialists
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile users. Progent's network experts can provide cost-effective remote engineering, troubleshooting, and training services to help you to design, execute, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your information system.
WannaCry ransomware hot line Professionals
ransomware data recovery Consultant
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Threat Management Gateway Professionals
Threat Management Gateway 2010 Support Services
Forefront TMG 2010 is based on the powerful security technologies of ISA Server 2006 and provides a easily administered Internet gateway that delivers a single-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits custom reporting generated by SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft engineers can help your company to design and execute test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Biggest Network Load Balance Remote Support Services
IT Services Network Load Balancing
Progent's Disaster Recovery/Business Continuity consultants offer extensive experience assisting small businesses to minimize system downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity experts can help your company to develop and test an efficient business continuity strategy that matches your business needs and budget. Progent's disaster recovery specialists can help you to architect, implement, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.
Wave 2 Wi-Fi controller IT Consultant
3504 wireless controller Help and Support
Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening data security by identifying cyber threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
24 Hour Computer Engineer Cisco Content Engine
24-7 Non-stop Load Balancing Online Help
Progent provides high availability load balancing support covering system load balancing, load balanced program, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Exchange 2013 Upgrade Online Support
Exchange 2013 Project Planning Specialist
Exchange 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements favorably impact key facets of IT including ease of administration, availability, security, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and rollout strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange 2013.
SentinelOne Ransomware Defense Consulting Services
Professional ProSight Network Management Outsourcing
Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain minimal in-house IT administration and support teams with low-cost access to world-class management platforms and technical experts. Advantages of the ProSight catalog of managed IT services include fixed IT management expenses, smart automation of common administrative tasks, continual adoption of new information technology, graceful transition from older technology to current solutions, close fit between computer technology with business objectives, guidance from veteran IT consultants, and allowing management to focus on business rather than ever-changing computer technology.
Consulting Support for IT Service Firms Remote Support
Support for IT Service Firms Remote Troubleshooting
Progent's Support Program for IT Service Firms lets you use Progent's consulting experts while retaining your own service brand as a seamless arm of your IT consulting team.
Zero Trust Cybersecurity Professionals
Integration Duo Zero Trust Cybersecurity
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Urgent Microsoft Certified Partner Lync Server 2013 and Active Directory Services
Consultancy Lync Server 2013 disaster recovery
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that permits the modern BYOD computing model with instant messaging, real-time presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and network integrators can help your company to assess the advantages of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
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