Enlarging your at-home workforce can have a significant effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Providence company to pick the right technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns top value. Progent offers support services that go from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Providence, Rhode Island businesses to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Help Desk Services for Telecommuters
A sudden, organization-wide changeover to a from-home business model, which could be the result of a pandemic or as part of a business continuity preparedness plan, can overstretch even the most efficient internal Call Center. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Support Desk with Progent's online Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Providence, Rhode Island business, phone