Expanding your remote workforce can have a significant impact on network infrastructure, cybersecurity, and company processes. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Providence company to pick the right tools and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes collaboration and delivers top value. Progent can provide support services ranging from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Providence, Rhode Island businesses to with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
Help Desk Support for Telecommuters
A sudden, organization-wide changeover to a from-home business model, which could be activated by an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk services allow businesses to outsource or supplement their Call Desk by using Progent's online Technical Response Center services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Providence, Rhode Island company, call