Providence Work from Home Employees Configuration Support and Consulting
Help Desk Solutions Consulting Experts
Expanding your remote workforce can have a major impact on IT architecture, security, and company culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Providence company to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Providence, Rhode Island companies to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, data security, data protection solutions, and centralized management.
Help Desk Services for Telecommuters
A sudden, company-wide changeover to a teleworker business model, which could be the result of an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even a high-performing in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or expand their Call Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's nationwide network of online technical support experts combined with enterprise-class trouble ticketing and tracking technology to offer an affordable, advanced Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop technical support from initial service requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or revise their current trouble tickets, enter information, and append screen captures or relevant files. Desktop support services are delivered at a significant discount off Progent's normal Level 1 technical service charges, and Progent makes available optional fast escalation to Level 2 and Level 3 support specialists to resolve advanced issues. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Supplemental Service allows you to supplement your existing Call Desk team by sharing responsibilities for Support Desk support seamlessly between your in-house IT support staff and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's co-managed Help Desk service is based on a collective support model based on the number one PSA platform for managing service requests and ticketing, assigning ownership, monitoring progress, and producing reports. To find out how Progent's Support Desk Supplementation Services can enable your company to provide best-in-class technical support to your teleworkers, refer to Progent's Help Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Providence, Rhode Island organization, call
An index of content::
Windows Server 2019 Windows Defender ATP On-site Support
Windows Server 2019 Cluster Operating System Rolling Upgrade Specialist
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Specialist Hyper-V 2016 Shielded VMs
Urgent Windows Hyper-V 2016 Management Integration Support
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT management and support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
24/7 ISA 2004 Firewall Consultant Services
Top Ranked Expert Microsoft Certified Internet Security and Acceleration Server Professional
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall security, speed and manageability that your company needs.
Certified Cybersecurity Management Consult
CISM Certified Cybersecurity Management Professional
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of performance that IT security professionals are required to master. CISM gives executive management the assurance that those who have qualified for their CISM certification have the experience and capability to deliver efficient security management and support consulting.
VMware NSX Design Consult
VMware VCDX-NV Consultant Services
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to design, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.
On-site Technical Support Microsoft Exchange Server 2016 Upgrade
Consultant Services Exchange 2016 Mailbox migration
Progent can help your business in all facets of your upgrade to Exchange 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Emergency QuarkXPress Learning
Top Rated Quark Trainer
Progent's Mac experts can support the creative aspect of Mac computing by offering help services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
BlackBerry Synchronization Computer Consultants
BlackBerry Redirector Engineer
Progent can provide the expertise of RIM BlackBerry-premier consultants who can help small companies to design, manage, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven remote support model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their information system.
Ubiquiti UniFi Controller Consulting
Ubiquiti UniFi Mobile App Specialist
Progent offers quick access to the skills of veteran wireless specialists who can help organizations to determine the value of Ubiquiti UniFi wireless APs for your business and help you to plan, deploy, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to select, configure, and position UniFi Wi-Fi APs for optimal coverage and performance.
Remote Data Backup and Restore Services Professionals
ProSight DPS Hybrid Cloud Backup/Recovery Engineer
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical information.
After Hours Microsoft SBS 2008 Support and Integration
Microsoft SBS 2003 IT Consulting
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server requires a network consultant with real-world background designing and integrating seamless, comprehensive business network environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of background supporting computer systems built on Microsoft technology. This experience ensures you results in deploying, administering, and maintaining network environments that incorporate the Microsoft SBS Server package of servers and productivity software.
Microsoft Certified Systems Administrator (MCSA) Network Consulting Experts
ACSA Network Security Consultant
Progent offers customers the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that clients deserve to know that their IT support professionals have formal training as well as broad real-world backgrounds so that Progent's customers can use Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts confers privileges for significantly better vendor support than is offered to uncertified consultants, allowing Progent to deliver customers a better level of computer support. In addition, recognized certifications such as CISA or ISSAP for IT security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the services of recognized IT professionals.
Exchange Server 2007 Network Engineer
Exchange Server 2007 Onsite Technical Support
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Microsoft AD Services
After Hours Microsoft AD Consultant
Windows Enterprise Directory requires extensive hands-on experience to integrate efficiently across an enterprise. Progent’s Microsoft Premier consultants are skilled in planning, deploying, and supporting sophisticated Microsoft Enterprise Active Directory installations. Progent’s areas of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual legacy version configuration objects in production AD systems, and repair of failed configurations of Active Directory and AD-associated applications.
Emergency Windows Server 2003 Consultants
Windows Server 2003 Professional
Progent's Microsoft-certified Windows 2003 Server consultants can provide network support and IT consulting for the complete line of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support offerings include system design, deployment, project management, on-site and off-site technical support and repair, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Microsoft Experts Information Technology Consulting Project Server 2010
Microsoft Project Server Reporting Professionals
Progent's Microsoft-certified engineers offer advanced support in implementing, operating and debugging any edition of Microsoft Project Server and can deliver a broad range of cost-effective online support services based on industry best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include solution planning, software configuration and upgrades, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training.
CISSP Certified Security Consulting Services
CISSP Certified Cybersecurity Professional
Progent's CISSP-certified network security consultants can assist organizations of any size with any facet of information system security. Progent can create efficient security systems that protect a small business against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources distributed across multiple physical sites and public and private clouds.
Immediate Microsoft Windows Engineer
Emergency Windows 8.1 Migration Migration Consulting
Windows 8.1 is engineered to power computers ranging from smart phones and slates to engineering workstations. A wealth of new and improved features, such as its touchscreen support and signature live tiles GUI, offer a wide range of advantages for companies who understand how to exploit them. Progent's Microsoft-certified consultants can assist bring your business up the learning curve with Windows 8.1 and show you how to derive significant competitive advantage from the operating system's various new and enhanced technologies.
Freelance Linux Consultants Contract Job
Contract ERP Consultants Freelance Jobs
Progent's Experts Group offers support in key areas that include Apple OS integration and applications; Consulting for Linux, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized program support; CIO, business analyst, and project management outsourcing; Special program development and deployment; Web, eCommerce, EDI, and customer portal development and deployment; Database support and performance help; Management information expertise; and Telecom systems support.
UNIX Engineer
Largest Support Outsourcing Solaris
If your business computer system mixes Sun Solaris technology with Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high availability, superior throughput, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance services feature network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Remote Workforce Endpoint Management Computer Consultant
Telecommuter Endpoint Management Help and Support
Progent can help small and mid-size companies to implement centralized remote endpoint management and monitoring platforms for administering devices operated by offsite workers.
SCOM 2012 Microsoft Azure Monitoring Computer Consultants
SCOM 2012 Fabric Monitoring Troubleshooting
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and troubleshooting SCOM environments and offer organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Consultant Services Network Health Audit
ProSight Network Health Reports Engineer
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and more secure AD environment. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier management, better compliance with information security standards, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and less downtime.
24/7 CheckPoint FireWalls Network Security Auditing
Check Point 15000 Firewalls Network Consulting
Progent's Check Point Software experts can help you choose and deploy Check Point Firewall/VPN utilities and hardware powered by Check Point Software's technology to offer an affordable and efficient security defense for your information network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and offer a single source for continuing technical support, administration, education, and design expertise.
Exchange 2013 Integration Computer Consultants
Microsoft Certified Expert Exchange 2013 OWA Help and Support
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact key areas like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management for Exchange 2013.
24 Hour Microsoft Certified Skills Transfer Server
Server Knowledge Transfer
Progent practices information transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Mid-size companies who work with trusted independent service providers or who employ in-house support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
Vermont Network Repair Service
24 Hour Colorado Consulting Team
Progent’s Technical Response Center (TRC) offers affordable nationwide after-hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide 24x7 phone support and online secure network connection to troubleshoot and repair network problems rapidly and economically.
Top VMware NSX Migration Services
VMware vCenter Orchestrator Consultants
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, deploy, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
Contract Cisco Consulting Jobs Available
24x7 Openings Contract Telecom Consultants
Our Experts Group provides support in important areas including Macintosh networking and programs; Consulting for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM expertise; Line-of-business and vertical program help; CIO, business analyst, and project management outsourcing; Special applications design and deployment; Web site, eCommerce, EDI, and client portal design and integration; DBM support and efficiency help; Business information consulting; and Telecom architecture consulting.
SharePoint 2019 Modern Search Onsite Technical Support
SharePoint 2019 Modern Search On-site Technical Support
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite consulting, software development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive intranet system.
Solaris Computer Security
Solaris Security Contractor
If your business runs a Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can assist your entire organization in a wide array of security topics including security administration procedures, security design and strategies, connection control systems and methodology, software development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM and ISSAP stipulate the core skills and worldwide standards of performance that network security professionals are expected to master. These certification offer executive management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver world-class security support and consulting services.
System Center 2016 and Office 365 Integration Specialist
Emergency IT Consulting System Center 2016 Security
Progent has more than a decade of experience deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can help your organization to design, configure, manage, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist you to upgrade to the latest version of Microsoft System Center from an older release or from another datacenter management platform to provide the benefits of best-in-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
Excel 2016 Small Business Computer Consulting Services
Office 365 Management Configuration Services
Progent's Microsoft Office and Office 365 consultants can assist businesses to incorporate Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that offers quick return on investment and promotes improved business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Microsoft Office and can provide live online training to individuals and groups.
ProSight Virtual Server Private Cloud Hosting Technology Professional
ProSight Virtual Hosting Specialists
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
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