Providence Work at Home Employees Integration Support Services
Call Desk Augmentation and Outsourcing Consultants
Enlarging your remote workforce may have a significant effect on IT infrastructure, security, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Providence organization to pick the appropriate technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent offers services ranging from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Providence, Rhode Island companies to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, endpoint security, backup/restore solutions, and centralized management.
Help Desk Services for At-Home Workers
A rapid, company-wide transition to a from-home business model, which might be the result of an epidemic or as an element of a disaster recovery plan, can overstretch even a well-staffed in-house Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services leverage Progent's nationwide network of remote IT support specialists along with enterprise-class ticketing and follow-up software to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial service requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to track or edit their active trouble tickets, enter details, and append screenshots and relevant files. Technical support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to deal with complex issues. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Augmentation Service allows you to augment your current Help Desk team by splitting delivery of Help Desk Call Center support seamlessly between your regular IT support organization and Progent's extensive team of desktop support technicians and subject matter experts. Progent's co-managed Call Desk service uses a collective support model utilizing the leading professional services automation (PSA) platform for managing service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To find out how Progent's Call Center Augmentation Services can enable your company to provide best-in-class IT support to your at-home workforce, visit Progent's Help Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Providence, Rhode Island company, phone
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Recruiter Home Based Cisco Consultant Job Opportunities
Work from Home Microsoft Consultant Freelance Jobs
Progent is convinced that a carefully designed and executed network is a crucial piece for enabling a firm's growth, and Progent follows this credo in our own network infrastructure. We have built a fault-tolerant virtual office infrastructure that enables our staff engineers and authorized contractors to offer rapid and effective support, cooperate easily on complex projects, and experience professional and private maturity by acting as part of a dynamic business culture of personal drive and freedom.
Excel Coder
Urgent Help and Support Microsoft CRM
Progent's team of application experts offer advanced support, software programming, deployment help, and online classes for leading business applications covering vital areas including ERP, financials, business analytics, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting support online, Progent can assist small businesses throughout the United States to save the time and fees associated with travel and on-premises visits without compromising the high quality of consulting services.
Fortinet 100 Series Firewalls Integration Support
Urgent Network Consultant Fortinet Firewall Application Control
Fortinet next-generation firewalls are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet security appliances to protect all your digital resources at the enterprise perimeter, within the data center, at branches, and in the cloud.
Microsoft LCS Server 2007 Technical Consultant
Microsoft LCS Server Instant Messaging Network Consultant
Microsoft Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade solution offering enhanced security, transparent compatibility with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated operational efficiencies, increased individual productivity, and stronger IP security with this easy-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-certified professionals can provide the expertise necessary to realize all the benefits of Microsoft Office Communications Server across your whole corporation.
Custom eCommerce Contract Programming Firm
Coder ASP
For custom application creation, Progent can supply software design consultants to write business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Consultants Exchange Hosting
Professional Hosting for Exchange
Progent's Microsoft Exchange Hosting Support Services provide an enterprise-class data center with backed-up electrical and cooling systems, round-the-clock site security and operations center, plus fault-tolerant access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtualized servers for fault tolerance, easy expandability, and rapid recovery. Services feature complete incorporation with your network, access to mobile computing products, automated monitoring of efficiency and network security, spam and virus filtering, security update and service pack control, Contact Center support, daily data backup, and comprehensive email management services.
Top Microsoft Windows Server 2012 R2 Professionals
Professional Windows Server 2012R2 Clustering
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, create a corporate-wide security plan, automate IT administration, assist with creating applications, and build and test a DR/BC plan.
System Center 2016 Data Protection Manager Technology Consulting Services
System Center 2016 Data Protection Manager Professionals
Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to plan, deploy, administer, and repair an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can assist you to upgrade from an older version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management services to help you finish your SCDPM 2016 initiative on time and on budget.
Biggest Microsoft Certified Office 365 and iPhones Online Technical Support
Exchange Online Archiving Network Consulting
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Configuration Manager 2012 Support Services
System Center 2012 Configuration Manager Network Engineer
Progent can help your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Technical Support Microsoft System Center Operations Manager
Consultants Network Monitoring
Even if your company has a small computer services group and a modest technology budget, your information network can still have the same high availability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical network applications and hardware operating.
Outsourcing Network Help Engineer
Small Business IT Outsourcing Consult
Progent is structured to deliver comprehensive online support for all technologies common to small company IT systems and offers an array of strategic, on-demand services such as a part-time Chief Information Officer to offer senior-level IT design and negotiating skills, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical projects such as site relocations oroperating system upgrades, connectivity experts for designing high-performance and robust network infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to create, enhance, or repair mission-critical applications.
Microsoft Expert System Center 2016 Service Manager Remote Support
SCDPM 2016 Network Engineer
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progent’s Microsoft Premier network support experts. With Progent's economically priced network service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company networks enterprise-class reliability, security, and productivity.
Massachusetts Small Business Server Support
Top Rated Arkansas Computer Consulting Company
Progent’s Technical Response Center (TRC) offers low-cost national extended hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer extended hours telephone help and online direct network connection to isolate and resolve technical problems rapidly and economically.
Amazon MWS programming Programming Companies
Amazon Marketplace Web Service programming Programming Company
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Outlook autodiscover Configuration
Office 365 PST migration Help and Support
Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated Exchange infrastructure to lower capital expense and management overhead. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your small businesses to assess the potential advantages of Office 365 Exchange Online, design a network topology that makes sense for your business needs and IT budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and troubleshooting.
Award Winning Windows Server 2008 DirectAccess Professional
Windows Server 2008 Security Troubleshooting
Windows Server 2008 represents a major step forward in making information networks more secure and available, simpler to virtualize and manage, higher performing, and able to offer a better environment for web publishing. Progent can assist your business get the most from the improvements built into Microsoft Windows Server 2008 by delivering certified consulting, tech support, training, staffing, network monitoring, and security services.
Expertise for IT Service Providers Professional
Consulting Support for Network Service Firms Network Consulting
Progent's Support Program for IT Service Organizations lets you use Progent's information technology engineers while retaining your own brand as a transparent extension of your IT consulting team.
Windows Server 2008 R2 Online Help
Microsoft Windows 2008 R2 Remote Technical Support
Microsoft Windows Server 2008 R2 features high levels of performance, security, availability, expandability, and versatility that accelerate productivity of local, branch office, and mobile workers. Progent's network experts can provide cost-effective online engineering, troubleshooting, and education services to help you to plan, execute, and manage Windows Server 2008 R2 to add substantial strategic value to your information system.
Exchange 2000 Server Upgrade Support and Help
Emergency Exchange 2000 Server Upgrade Remote Support
Progent is among the most qualified network consulting companies for integrating e-mail systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Microsoft Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
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