Providence At Home Workforce Connectivity Consulting
Call Desk Augmentation and Outsourcing Consulting Experts
Enlarging your remote workforce may have a significant impact on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Providence organization to pick the right technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services that go from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Providence, Rhode Island businesses to with any facet of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, data protection solutions, and streamlined management.
Help Desk Support for Teleworkers
A sudden, enterprise-wide switchover to a telecommuter workforce, which might be the result of an epidemic or as an element of a disaster recovery/business continuity process, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive team of remote technical support specialists along with world-class trouble ticketing and tracking software to provide an affordable, advanced Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from service requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or edit the status of their active tickets, add details, and append screen captures or attachments. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 support experts to deal with advanced issues. For details, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Augmentation Service enables your company to augment your existing Call Desk team by sharing responsibilities for Help Desk Call Center services transparently between your in-house IT support staff and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's co-managed Support Desk service is based on a collective support model based on the leading PSA platform for managing service requests and trouble tickets, establishing responsibility, monitoring progress, and generating management reports. To learn how Progent's Support Desk Augmentation Services can help your business to provide best-in-class technical support to your telecommuters, refer to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Providence, Rhode Island company, phone
An index of content::
SCCM Endpoint Protection Remote Support Services
SCCM Patch Management Information Technology Consulting
Configuration Manager automates software provisioning and updating, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, performs health reporting, enables safe end-user self service, and offers a single point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist your organization with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Microsoft Exchange 2003 Support Outsourcing
Microsoft Exchange Onsite Technical Support
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
IT Services Offsite Employees Helpdesk Services
Network Consulting Remote Workers Helpdesk Services
Progent can provide small and mid-size companies supplemental or comprehensive Help Desk call center support services for at-home employees.
24/7 Technology Professional NetApp SnapMirror
NetApp Disaster Recovery Specialists
Progent offers enterprise customers the services of a certified NetApp consultant to deliver online or on-premises expertise for NetApp's complete family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on best practices.
Altaro Microsoft 365 Total Mailbox Backup Consultant
Specialists Hornetsecurity Altaro M365 OneDrive Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Desktop Technology Network Companies
PC Desktop Computer Consulting Companies
Progent offers a wide array of cost-effective services to help you to install, configure, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online help for individual machines or notebooks or work with you to design and carry out a large-scale rollout of new or updated OS software and business applications. Progent can also provide consultants and technicians to help your company to plan for and complete a company move or consolidation designed to cause minimal disruption of your productivity.
Questions about Microsoft Certified Remote Support Jobs
Q and A about Contract Cisco Consulting Contract Jobs
For replies to frequent questions concerning becoming a consultant at Progent, refer to Working with Progent Q&A.
After Hours Windows 10 Technology Professional
Microsoft Windows 10 Migration Online Help
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker access, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and ongoing technical help.
Exchange 2016 Upgrade Network Engineer
Exchange 2016 Data Loss Prevention Troubleshooting
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and log files; setting up HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Independent Microsoft MCSE Contractor Contract Jobs
Job Openings Independent Telecom Consultant
Our Experts Team provides support in key technologies including Apple OS networking and programs; Support for Linux-powered, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and specialized program support; CIO, business analyst, and project management outsourcing; Special applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer information portal design and deployment; SQL management and efficiency help; Management intelligence expertise; and Telecom architecture support.
Meraki MS 300 Series Switch Support
Meraki MS 400 Series Switch Support
Cisco's Meraki MS family of access and distribution switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to assist you to plan and deploy an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain compliance, develop and validate a disaster recovery strategy, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Microsoft Certified Expert Dynamics GP/Great Plains Consultant
Troubleshooting Dynamics GP 2013
Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis package based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented design you can license only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent's Dynamics GP/Great Plains support engineers can help you install, customize and manage the latest version of Dynamics GP or migrate efficiently from an earlier release.
Largest Microsoft Hyper-V 3.0 Virtual Server Support Services
Expert Microsoft Certified Consulting Services Hyper-V 3.0 Virtual Server
Progent's certified consultants can help you evaluate the possible advantages of Hyper-V-based server virtualization for your company, conduct test implementations to verify Hyper-V's operation with your production software, evaluate your network and server architecture for optimal operation with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT staff to monitor and administer Hyper-V, offer expert consulting help for improving the security of your virtual machines, design and validate business continuity processes that optimize system availability, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.
Hyper-V 2016 Security and Compliance On-site Support
Windows Hyper-V 2016 Security and Compliance Integration Support
Windows Hyper-V 2016 incorporates key technologies initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-centric or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Microsoft Certified Expert Windows Server Hyper-V 2016 Hybrid Cloud Online Support
Expert Microsoft Certified Windows Server Hyper-V 2016 Private Cloud Consulting Services
Hyper-V 2016 incorporates key technologies first developed for and refined on Azure, among the world's biggest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth migration strategy, train your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
24x7 Microsoft Certified Expert 64-bit Processing Consultancy
64-bit Migration Specialists
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit programs that you intend to retain plus the new 64-bit editions of applications you plan to install.
Datacenter Monitoring IT Consultant
SCOM 2012 Infrastructure Monitoring Computer Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Office Word 2010 Professional
Emergency Microsoft 365 Word and PDF Specialist
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a wide range of affordable online consulting services to help your organization to maintain your legacy Microsoft Word solution or help you to migrate to a current release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various versions of Word, interfacing Office Word with other Microsoft Office apps like Excel and Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training classes customized for your special requirements.
Freelance Network Consultants Part Time Jobs
Virtual Office Job Recruiter Cisco Consultant
If you are an information technology engineer with technical support expertise, teaming with Progent and assisting Progent's customers will expand your skills through interaction with Progent's staff of motivated, world-class consultants. Progent's focus on offering IT consulting and computer support to small and midsize companies will give you the opportunity to work in depth with decision makers and contribute tangibly to the success of dynamic organizations. Also, Progent's virtual office environment offers the most advanced technology for off-site support and wireless connectivity to allow you to come up with speedy fixes when you troubleshoot mission-critical problems.
Biggest Microsoft Certified SQL Server 2012 Security Integration Support
SQL Server 2012 Network Consulting
Progent can provide the support of certified consultants as well as experienced database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified data security consultants to help you to evaluate the potential advantages of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Security Information and Event Management Consultancy
Open Now Security Group Network Intrusion Detection
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security professionals. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for any of the network security disciplines covered under GIAC certification including auditing network security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Consultancy Security Management
Specialists Certified Cybersecurity Management
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of skill that IT security professionals are required to learn. It gives business management the confidence that those who have earned their CISM credential have the experience and knowledge to deliver efficient security management and consulting services.
Professional VMware VCDX
Specialist VMware Private Cloud
Progent offers the support of a certified VMware VCDX expert to help you design, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud solutions that deliver maximum uptime, data security, and application mobility.
Online Consulting Small Office Network
Technology Consulting Small Business
If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services free your business from over-reliance on single independent consultant while giving you affordable and dependable access to high-quality technical expertise. By providing network consulting help when you need it, providing specialized expertise for critical applications, offering unique support such as automated server monitoring, and charging only for services you use, Progent gives you an affordable solution for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small businesses to build and maintain a robust and secure information system and to benefit from fast access to the experienced help ordinarily available only to enterprises who are able to afford a sizeable internal IT group.
Call Center Sharing On-site Technical Support
Cisco Certified Experts Supplemental Support Desk Computer Consultant
Progent offers three basic kinds of Help Desk services : Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your customers convenient access to a reliable support group with years of experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Help Desk a respected image as a key contributor to business performance. Progent's target is to resolve and not merely report problems.
Immediate Cisco switch patch management Consultant Services
Top Services Software patch management services
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, such as scanners, infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Engineers SentinelOne Ransomware Protection
Remote Ransomware Recovery Preparedness Audit Services
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an objective assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and more secure AD environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with data security requirements, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime.
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