Rancho Cordova Work from Home Employees Integration Support Partner
Call Desk Solutions Consulting Services
Expanding your telecommuter workforce may have a significant impact on network architecture, security/compliance, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Rancho Cordova company to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services ranging from as-needed expertise for getting you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Rancho Cordova, California organizations to succeed with any facet of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide switchover to a from-home workforce, which might be driven by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even the most efficient internal Help Desk. Progent's Call Center services allow businesses to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk services utilize Progent's nationwide team of remote technical support specialists along with enterprise-class ticketing and follow-up software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 PC technical support from service requests to trouble ticket creation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables teleworkers to track or edit their current trouble tickets, add details, and append screen captures and attachments. Support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to resolve advanced problems. For details, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Augmentation Service allows your company to expand your existing Call Center team by sharing delivery of Help Desk support seamlessly between your regular IT support personnel and Progent's nationwide team of PC support technicians and subject matter experts. Progent's co-managed Call Center service is based on a collective support model utilizing the number one professional services automation (PSA) tool for handling service requests and trouble tickets, establishing responsibility, tracking progress, and generating management reports. For details about how Progent's Call Center Supplementation Services can help your business to provide best-in-class IT support to your teleworkers, see Progent's Call Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Rancho Cordova, California organization, call
An index of content::
Consultant Rates Security Consulting Group
Top Rated Consulting Hourly Price Services
Progent's pricing model is to charge for phone service and on-site visits by the minute. Consequently, you are billed only for received services. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no startup charge and requires no retainer for services delivered during regular working hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for quick repairs so you won't be tempted to allow simple problems to stay unaddressed.
Nephilim ransomware recovery Engineer
Conti ransomware recovery Services
Progent's seasoned ransomware recovery experts can assist you to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Online Consulting Wireless LAN Site Survey
Remote Wireless Site Survey Consultants
Progent's wireless site survey services help you to design, implement and debug a Wi-Fi LAN customized for your environment, providing you a WLAN that has the reception, speed, capacity, security, and roaming ability your company requires.
GIAC Security and Compliance Test Services
GIAC Security and Compliance Check Consultancy
GIAC was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are recognized by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for any of the network security services covered under GIAC accreditation such as auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Integration Companies Amazon MWS integration
Remote Amazon Marketplace Web Service programming Programming Companies
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Consultant Services Skype for Business Mobility Services
Microsoft Skype for Business Presence Consulting Services
Progent's Microsoft-certified consultants offer online and onsite expertise for organizations of all sizes to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified network security experts can help you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.
Top Ranked Office 2016 Computer Consulting Group
Excel 2016 Network Specialist
Progent's certified Office and Microsoft 365 experts can help businesses to incorporate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive solution that provides quick ROI and promotes improved business outcomes. Progent can assist you to integrate Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft platforms including SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility problems with various versions of Office and can provide customized online training to individuals and teams.
Operations Manager Case Study
24 Hour Operations Manager Case Studies
Before Progent's MOM-based solution, system problems were handled reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now address system troubles before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve incipient problems before clients know that the problems are there. Progent supports MOM 2005 and MOM 2000 to offer small company networks enterprise-class service continuity, security and performance.
Firewall Security Security Evaluation
Firewall and VPN Auditing
Progent offers organizations of any size expert consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you design a detailed security strategy and select the right products from multiple suppliers to support your security goals while sticking within your spending limits.
Consulting Services ransomware data restore
24-7 Consulting Spora ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Microsoft Tech Outsourcing
Emergency Design Companies Microsoft Windows
Progent's IT outsourcing services offer affordable computer support for small organizations. Whether it involves planning system architecture, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate risks, allowing network service budgets to increase in a more linear and manageable fashion than is possible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available network foundation for your critical business software powered by Microsoft Windows.
Compensation for Cisco Engineer Job
Benefits for Home Based Network Consultants Job Openings
Progent's compensation structure is based on revenue sharing, so similar to working as an independent consultant, your earnings are entirely driven by your work effort. Certain of our support staff stress lifestyle issues and elect to work at an easy pace, utilizing our self-determined calendar to pursue personal enthusiasms such as mountain biking, car racing, skiing, surfing, vacations, or spending private time with relatives and friends. Other consultants use the opportunity to make big bucks via hard work and extended hours. Progent completely supports both ends of the spectrum plus any point in between.
SonicWall NSA 3650 Firewall Security Group
After Hours SonicWall NSA 4650 Firewall Cybersecurity Team
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate operations.
SCCM 2016 and Windows 10 Troubleshooting
Technical Support Services SCCM 2016 and Windows Server 2016
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, guards against corporate data leakage, provides health reporting, allows secure end-user self service, and offers a single point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
24-Hour Colbolt Linux Specialist
Technical Support Services Red Hat Linux
Progent's Linux support experts offer small and mid-size companies and developers support for administering and supporting Linux computers that run with Microsoft-based technology. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with a convenient single source to help you build and manage a protected and reliable cross-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
System Center 2016 and SQL Server Professional
System Center 2016 and Linux Integration IT Services
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from a previous release of System Center, or debug your System Center solution.
Example Application Microsoft Operations Manager
Microsoft Operations Manager Example Application
Before Progent's MOM-based solution, network problems were handled reactively, after users complained about them. With the benefit of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now anticipate server troubles before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can resolve incipient problems before clients know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, safety and productivity.
24/7/365 Local Government Consult
Small Government Cisco Professional
Progent has a long background providing a broad range of online network consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert online IT support and has provided network solutions to clients in all 50 states. Online support saves travel expenses and resolves issues more quickly than on-premises service calls.
Cisco and Microsoft Certified Expert PEN Testing Intrusion Detection
24-7 Security Auditing PEN Testing
Stealth penetration checking is an important part of any overall IT system security plan. Progent's security experts can perform thorough intrusion checks without the awareness of your company's in-house IT staff. Stealth penetration testing shows whether current security defense systems such as intrusion detection alerts and event log analysis are properly configured and actively monitored. Progent can provide continuous autonomous penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest variants of ransomware.
24 Hour Microsoft Exchange 2003 Upgrade Integration Services
Exchange Server 2003 Upgrade On-site Support
Progent's Microsoft-certified consultants offer technical support and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and support services for Exchange 2003 Server include system design, installation, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and full-service IT outsourcing.
Solaris Remote Support
Solaris Consultants
Progent's Solaris family consulting experts offer small businesses and developers assistance with managing and maintaining Solaris environments that run with Microsoft-based networks. Progent can give your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with an easy single consulting firm to help you create and manage a protected and reliable cross-platform network and communications environment that supports Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Consultancy Microsoft SQL
MS SQL Server Integration Firm
SQL Server 2005 offers powerful, standardized tools to computer experts and information workers, reducing the difficulty of designing, deploying, managing, and using enterprise data and analytical programs on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Technology Consulting Services Catalyst Wi-Fi 6 AP Security
Technical Support Services Catalyst Wi-Fi 6 WAP
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point consultants offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Data Protection Manager 2012 On-site Support
SCDPM 2012 and Azure Consulting Services
Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of any size to design, implement, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing especially challenging issues, or full project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Microsoft Exchange Upgrade Remote Technical Support
Consultant Services Microsoft Exchange 2000
Progent is one of the most qualified network support companies for creating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses derive all the advantages of Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
SCCM Planning Support and Help
SCCM MDM Network Engineer
Configuration Manager automates application and device deployment at scale, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health monitoring, enables secure self service, and delivers a common point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.
Microsoft Certified Partner SQL Server Applications Support
SQL Server Applications Consultant
Progent's certified SQL Server programmers and database administrators can provide online expertise to help organizations of any size to create, administer, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts offer support for any facet of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
24x7x365 Cisco Catalyst WiFi Management Remote Consulting
Catalyst 9100 Series Access Point Engineer
Progent's Cisco-certified Catalyst 802.11ax WAP consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Technology Consulting Services Comprehensive Event Management
Comprehensive Event Management Network Consultants
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
Aironet 2800 Access Point Technical Consultant
Technical Support Services Aironet 1800 Access Point
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or onsite integration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, administer and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to work with your specific office design, building structure, and expected network traffic.
CISA Certified Security Audit Consult
CISA Certified Cybersecurity Audit Technology Professional
The CISA credential is an important achievement that indicates expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of IS audit services, information technology enforcement, network assets and infrastructure lifecycle, IT service delivery, safeguarding of information assets, and business continuity planning.
Specialists SQL Server Replication
Microsoft SQL Server Applications Consultant
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to network users, reducing the complexity of creating, integrating, administering, and using enterprise information and database programs on platforms ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Palo Alto Networks PA-3200 Series Firewalls Network Intrusion Penetration Testing
Palo Alto Networks User-ID Network Security Audit
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity solution that spans your on-premises and cloud assets and protects any user at any location with any endpoint device.
SentinelOne Virus Recovery Experts Network Engineer
Online Consulting SentinelOne Virus Recovery Experts
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Setup and Support SMS Server Migration
SMS Server Migration Technology Consulting Services
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical applications rapidly and reliably to specified users, reduce product costs and stay compliant by understanding patterns of usage, enhance Windows security by improving your knowledge of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the management capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.
ISR 900 router Online Technical Support
Meraki MX75 router Onsite Technical Support
Cisco has developed an extensive array of routers including routers designed to deliver the protection, bandwidth, and reliability demanded by customers ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
Top Rated System Center Operations Manager Support and Setup
CISSP Certified Security Support Services Monitoring and Reporting
Even if your company has a minimal network support group and a limited technology budget, your information system can still feature the same high reliability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT professionals, the latest system management software for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical network applications and servers up and running.
Palo Alto Networks DNS Security Security Tech Services
24 Hour Palo Alto Networks WildFire Security Auditing
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a modern security environment that extends across your data center and cloud resources and guards any user at any location with any device.
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