Rancho Cordova Teleworkers Configuration Consulting Partner
Help Desk Augmentation and Outsourcing Consulting and Support Services
Expanding your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Rancho Cordova organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers services that go from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Rancho Cordova, California companies to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
A sudden, company-wide changeover to a teleworker business model, which might be activated by a pandemic or as part of a business continuity preparedness plan, can overstretch even a well-staffed internal Help Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or supplement their Support Desk with Progent's remote Technical Response Center team.
- Progent's Standard Call Center services leverage Progent's extensive team of online IT support experts combined with world-class trouble ticketing and tracking technology to offer an affordable, modern Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 desktop technical support from service requests through ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or edit their active tickets, add information, and append screenshots or attachments. Support services are provided at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced issues. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service allows your company to supplement your current Call Desk team by sharing responsibilities for Help Desk services transparently between your in-house IT support personnel and Progent's extensive roster of PC support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a co-sourcing support solution utilizing the leading PSA platform for managing help requests and trouble tickets, assigning ownership, tracking progress, and producing reports. To learn how Progent's Support Desk Supplementation Services can enable your business to deliver world-class IT support to your telecommuters, visit Progent's Call Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Rancho Cordova, California company, phone
An index of content::
Office Web App On-site and Remote Support
Excel Slicers Small Office Network Consulting Services
Progent's certified Office and Microsoft 365 experts can help companies to integrate Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that provides fast ROI and enables improved business outcomes. Progent can help your company to interface Office or Microsoft 365 apps with each other and with additional core Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with various releases of Office desktop and can provide live online training to individual users and groups.
Automatic Topology Diagrams Onsite Technical Support
Automatic Network Topology Mapping Network Consultant
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require critical updates, or isolating performance issues.
Support SQL Server 2019 Development
SQL Server 2019 and Amazon Marketplace Web Service Integration Support
Progent's certified SQL Server 2019 consultants can help you to assess the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with experts in system planning and integration, application development, database administration, and network security.
Microsoft Exchange Upgrade Online Technical Support
Exchange Server 2000 Help and Support
Progent is among the most expert information technology support companies for creating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the advantages of Microsoft Exchange 2000 under common situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Amazon EC2 mobility Integration
Programming Company Amazon AWS migration
Progent can provide cost-effective remote support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on time and on budget.
Help Desk Sharing Cost Savings Technical Consultant
Extended Support Desk Cost Savings Support Services
Progent's Helpdesk outsourcing and co-sourcing services help organizations to reduce costs and enhance productivity.
Cisco Firepower 1000 Series Firewalls Specialist
Immediate ASA Firewall with Firepower Setup and Support
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
Les Kent has a 35-year history of successful technology integration, business management, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a system designer, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.
Microsoft Certified Expert Skype for Business and SQL Server Consultants
Skype for Business and Cisco UC Professionals
Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you design and validate a security environment for your Skype for Business solution that is compliant with government and industry requirements.
Windows and UNIX Professional
24/7 Windows and Solaris Computer Consulting
Progent's UNIX platform support services provide small and mid-size companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience offers you a convenient single source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Network Consulting Operations Manager
Microsoft Comprehensive Event Management IT Services
Even if your company has a small computer support group and a limited technology budget, your information network can still have the same high reliability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your mission-critical network applications and hardware up and running.
Technical Support Services Cisco IOS XE
Immediate Catalyst Switch Upgrade Network Consulting
With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to gain the full benefits of bringing intelligence into their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features that make your network infrastructure sufficiently available to handle real-time requirements, expandable to support growth, safe enough to guard confidential data, and capable of differentiating and managing all traffic to streamline system performance. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Cisco Catalyst switches that make sense for your company. Also, Progent's CISA certified security specialists can show you how to create a comprehensive security policy and configure Cisco switches so they help support your security strategy. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Microsoft Experts Exchange Server 2000 Upgrade Troubleshooting
Online Technical Support Exchange 2000 Server Upgrade
Progent is one of the most expert network support companies for creating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Windows Server 2022 Windows Defender ATP Troubleshooting
Windows Server 2022 Virtual Machine Computer Consultants
Progent's certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Software Consultant Cisco Switch
Cisco CCIE Remote Onsite Computer Services
Progent's CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to architect, deploy, manage, optimize, and debug high-availability, extensible network solutions suitable for public networks.
Exchange 2016 Server IT Services
Consultancy Exchange 2016 DAG
Progent can assist your business in all phases of your migration to Exchange 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
24-7 Setup and Support wireless LAN controller
wireless controller Remote Support
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with rapid failover, and hardening security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Idaho Network Installation
Rhode Island Designers
Progent's Technical Response Center provides national extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone help and remote direct computer connection to isolate and resolve network problems rapidly and economically. The scope of IT expertise represented by Progent's staff of country-wide service engineers makes it possible to escalate even the toughest network issues to appropriate experts as required. For urgent issues, the TRC tries to respond to your call for support in less than one hour.
Online Cisco Certified CCIE Computer Consulting Firm
Cisco Firewall Information Systems Firms
Progent can provide fast remote support from Cisco CCIE network infrastructure experts. Progent's CCIE experts can link to your network via powerful remote support utilities to deliver quick and affordable analysis and repair of critical network problems.
Support Ekahau Wi-Fi 6 Wireless Site Survey
Ekahau Analyzer Wi-Fi Network Troubleshooting Remote Technical Support
Progent's Ekahau-certified Wi-Fi experts can help your business to design, install, optimize, manage and debug a Wi-Fi solution customized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal measurement.
Amazon EC2 VPN Programming Firms
Programmer Amazon EC2 migration
Progent can provide cost-effective online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Meraki MR53 Access Point Troubleshooting
Meraki Troubleshooting
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support to help businesses of all sizes to design, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same connectivity, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their mobility or device.
Microsoft Expert 64-bit Processing Consulting
64-bit Processing Consultancy
Progent's Microsoft-premier consultants can help your organization to update your application servers or workstations from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit processing, plan an affordable migration strategy that minimizes business disruptions, and provide inexpensive, professional online support to assist you to install 64-bit software and application software on your existing hardware.
Extended Service Desk Remote Technical Support
Extended Helpdesk Support
Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, responsibility, status tracking, and metrics.
After Hours iPad 3 Remote Consulting
Computer Consultant Apple iCloud
Progent's experts can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or migrating to iCloud services. For business networks built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, safe, efficient and able to achieve your company's objectives.
Exchange Computer Consulting Group
Information Technology Outsourcing Company Microsoft Exchange and Outlook
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
MCSE Expert Certified Exchange 2013 Integration Outsourcing
Microsoft Certified Expert Exchange 2013 Performance Tuning Technology Consulting
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact vital facets of IT including ease of administration, availability, compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
Select Topic: