Rancho Cordova Work at Home Employees Configuration Support Partner
Call Desk Augmentation and Outsourcing Consultants
Expanding your remote workforce can have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Rancho Cordova company to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Rancho Cordova, California organizations to with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and centralized management.
Help Desk Call Center Support for Teleworkers
An emergency, organization-wide switchover to a from-home business model, which might be motivated by an epidemic or as a component of a disaster recovery plan, can overwhelm even a well-staffed internal Call Center. Progent's Help Desk services make it possible for organizations to outsource or expand their Support Desk with Progent's remote Technical Response Center team.
- Progent's Standard Call Center services utilize Progent's nationwide network of remote technical support experts along with enterprise-class trouble ticketing and follow-up software to provide an economical, modern Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC technical support from initial service requests to trouble ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to track or update their active trouble tickets, enter information, and append screenshots or relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to resolve advanced problems. For more information, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service enables your business to supplement your current Call Desk staff by sharing delivery of Help Desk services seamlessly between your regular support staff and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collective support model based on the leading professional services automation (PSA) platform for managing service requests and ticketing, establishing responsibility, monitoring progress, and producing management reports. For information about how Progent's Call Center Augmentation Services can enable your business to deliver world-class IT support to your from-home workers, refer to Progent's Call Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Rancho Cordova, California business, call
An index of content::
IT Consultant Exchange 2016 Upgrade Planning
Exchange 2016 Upgrade Setup and Support
Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
SharePoint 2016 Excel Online IT Consultants
SharePoint 2016 Hybrid Remote Support Services
Progent's Microsoft-certified consultants offer economical online and onsite expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Engineer VMware vRealize Orchestrator vRO
Consultants VMware Server Virtualization
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.
Microsoft Certified Professional Contractor
Computer Consultant Career
If you are a network consultant with system support expertise, joining Progent and assisting our customers will expand your skills via interaction with our staff of motivated, high-output consulting experts. Progent's focus on providing network expertise and computer support to small and midsize businesses will give you the chance to consult closely with decision makers and contribute tangibly to the growth of dynamic companies. In addition, Our virtual office environment offers the most advanced tools for remote support and wireless access to help you to come up with fast solutions when you take on business-critical issues.
Active Directory Software Consultant
Active Directory Security Consulting
For corporations with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network specialists offer a variety of network consulting services such as project planning, SOX compliance, site relocations, corporate security, network architecture, local or phone-based emergency support, and technical support for colocation hosting facilities. A Progent IT architect can help you plan a multi-site information system that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help large enterprises design, deploy and maintain major rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to configure Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.
Power BI Pro Programmer
Urgent Power BI Development Company
Progent's Power BI consultants can help your business to plan, install, maintain, update or troubleshoot your Power BI solution. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud, or hybrid architecture for Power BI.
Lync Server 2013 and Android Engineers
Lync Server 2013 VoIP Professionals
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support services to assist your company to maintain and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and execute a smooth Skype for Business migration.
Data Center Colo Consulting Services
After Hours Colocation Center Migration Consultants
Colocation sites allow companies to share enterprise-class data centers for housing network hardware that supports mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation program including selecting and moving to a colocation facility, creating system topology, defining required equipment, on-premises and on-line troubleshooting, establishing remote network management, and education your IT staff.
On-site Technical Support ProSight Reporting Network Infrastructure Monitoring
24/7/365 Technical Support Services ProSight Reporting Network Infrastructure Management
ProSight Reporting is a growing line of in-depth reporting utilities designed to work with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consolidate Mobile Laptop
Consulting Services Remote PC and Smartphone
Progent's remote connectivity and smartphone synchronization specialists can assist your business to design and configure secure access solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your information network, allowing your business to optimize the efficiency of your remote workers.
IT Consultants Temporary IT Staff Augmentation
Supplemental Staffing Support and Integration
Progent's short-term IT staffing services enable you to respond to sudden increases in demand for network professionals without dealing with the expense and delays that come with vetting and hiring reliable technical help and without increasing your full-time head count.
Technology Consulting Services Citrix XenDesktop virtual desktops
virtual desktop delivery Consulting Services
Citrix offers a powerful line of platforms that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the business benefits of Citrix virtualization products and can help you plan, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Remote Technical Support SQL Server 2019 Data Mining
IT Consulting SQL Server 2019 Development
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless information management solution.
ransomware cryptoworm recovery Consultancy
ransomware removal and data recovery Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
ransomware protection Consultants
24 Hour Dharma ransomware recovery Consulting Services
Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a hacker, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Windows 2019 Integration Support
Microsoft Certified Partner IT Consultant Windows 2019
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Consultant Penetration Testing
Network Design and Consulting Cloud Migration
Progent's computer outsourcing support offerings for small businesses feature designing Windows XP, .NET, and Microsoft BackOffice environments, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site repair, fixing stubborn IT problems, and producing a company-wide security plan. Progent can show you how to maximize network reliability and performance with non-stop configuration, redundant network topology, and proactive network monitoring. Progent also offers special project help for major migrations and can help with requirements assessment, resource identification, bill of materials production, vendor qualification, procurement logistics, and professional documentation. Progent's computer outsourcing service also features training for office productivity software such as Microsoft Office XP.
Microsoft 365 Single Sign On Online Support Services
Remote Technical Support Microsoft 365 and iPhones
Microsoft 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other email components to reduce capital costs and administrative hassle. You can configure Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to help your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, carry out an efficient move from your current Exchange system to one that includes Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
Small Office IT Outsourcing
After Hours Small Office Professional Services
Progent is a pioneer in economically providing enterprise-class IT help to small businesses. Progent's success in handling the network service requirements of the historically underserved small business sector is the cumulative result of major technical and operational breakthroughs that have eliminated a great deal of the traditional costs out of managing network support, injected unmatched technical expertise into the support mechanism, and dramatically accelerated the repair cycle.
Immediate Dharma ransomware hot line Consultants
Spora ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
SCVMM 2012 Security and Compliance Specialists
Professional SCVMM 2012 Hyper-V Clusters
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to upgrade from an earlier release of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment to make sure you realize the highest possible business value.
Network Consulting Zero Trust Security
Two-factor Authentication (2FA) Support and Help
Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Microsoft Exchange 2003 Professionals
Exchange 2010 Configuration
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting messaging solutions for clients in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features compliance, service continuity, easy connectivity for remote and wireless users, efficient administrative tools, and seamless integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003 Server, and Exchange 2000. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 or Exchange 2013 Server.
Microsoft Certified Windows Server 2016 Fault Domains Outsourcing
Windows Server 2016 Multi-domain clusters Engineer
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point.
NinjaOne Automated Desktop Management On-site Technical Support
ProSight NinjaOne Windows Desktop Management Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced 24x7 remote monitoring and management technology to keep your network operating at peak levels by tracking the state of vital assets.
Remote Consulting Meraki MR62 Access Point
Meraki MR20 Access Point IT Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
.NET VBA Integration Firm
Coding DotNET Web Application
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or modernize .NET applications quickly and at low cost.
Award Winning Helpdesk for At Home Workers Remote Consulting
Call Desk for Telecommuters Specialist
Progent has 20 years of experience assisting small and medium-size companies to design, deploy, optimize, manage, and debug computer networks that incorporate a remote workforce.
CISSP Certified security Systems Engineer Consultant Services
CISSP Certified Cybersecurity Architect Consultants
Progent's CISSP-certified network security experts can assist organizations of all sizes with any aspect of information system security. Progent can help create efficient security systems that guard a small business against modern threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients sharing network resources spread over multiple physical sites and various clouds.
Security Assessment Consultancy
Engineers Information Risk Evaluation
Progent offers special security service bundles designed to deliver larger corporations a professional and thorough network security evaluation from a group of certified security consultants. All Progent's security assessment packages feature a collection of services like network scans from inside and from beyond the company security perimeter, professional analysis of captured data by certified security consultants, production of a paper explaining the findings, plus a live high-level executive summary and an extensive live review for in-house network managers.
Network Consultant Offsite BDR Services
Offsite Managed Data Backup/Recovery Services Remote Support Services
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.
System Repair Small Office
Manage Small Office
Progent's Microsoft and Cisco premier network consultants offer expert help with a wide array of products and technologies and can deliver that assistance online nationwide or onsite in select cities throughout the United States and anywhere in California. Progent provides remote help for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest network problems, as well as the the support of CISSP and CISM-qualified security consultants to assist with high-level security design and troubleshooting. Progent has provided remote network support to companies in all 50 states in the U.S.
Online Consulting Catalyst 802.11ax AP
Catalyst 802.11ax AP Migration Computer Consultants
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points.
NetApp Disaster Recovery Specialist
NetApp Disaster Recovery Consultant Services
Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN environments efficiently following leading practices.
ProSight Reporting ConnectWise Automate Computer Engineer
ProSight Reporting Infrastructure Management IT Consultants
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Windows 2000 IT Services
Windows Server 2000 Upgrade
Progent's certified Windows 2000 Server consultants offer computer support and information technology consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support services include network design, deployment, documentation, local and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Service Reports Technology Consulting
Remote Consulting Service Reporting
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small support organizations who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation sent by each staff member to every client. The discipline of detailing and archiving service records allows more efficient support and avoids a slew of common problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.
IT Services for Service Providers Technical Support Services
IT Consultant Consulting Support for Network Service Providers
Progent's Support for IT Service Organizations lets you use Progent's information technology experts while retaining your own brand as a transparent extension of your network consulting team.
After Hours SharePoint Web Parts IT Consultants
SharePoint InfoPath Forms Services Technical Support Services
Progent's Microsoft-certified engineers can provide cost-effective remote support and development services to help your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as portals, extranets, document and media management applications, blogs, data marts, business analytics, enterprise search, workflows, and other tools to support and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar desktop programs including Office Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.
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