Rancho Cordova At Home Workforce Configuration Support and Consulting
Call Desk Solutions Consulting and Support Services
Enlarging your telecommuter workforce may have a major impact on IT architecture, security, and company processes. Progent has two decades of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Rancho Cordova company to pick the right tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide support services ranging from as-needed expertise for helping you past occasional technical roadblocks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist Rancho Cordova, California companies to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.
Help Desk Services for Telecommuters
A fast, company-wide switchover to a teleworker business model, which could be motivated by an epidemic or as a component of a disaster recovery plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Help Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Support Desk services utilize Progent's extensive team of online technical support specialists along with world-class trouble ticketing and follow-up software to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from help requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to monitor or edit their current tickets, enter information, and upload screenshots or attachments. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service rates, and Progent offers the option of fast escalation to Level 2 and Level 3 support specialists to resolve advanced issues. To learn more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Supplemental Service enables your business to supplement your existing Help Desk team by splitting responsibilities for Call Center services transparently between your regular IT support personnel and Progent's extensive roster of PC support engineers and subject matter specialists. Progent's shared Call Center service uses a collaborative support solution utilizing the leading PSA tool for managing help requests and ticketing, establishing ownership, monitoring progress, and producing reports. For information about how Progent's Support Desk Augmentation Services can enable your company to deliver world-class desktop support to your teleworkers, go to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Rancho Cordova, California business, phone
An index of content::
Microsoft Financial Software Computer Consultants
Expert Microsoft Certified Great Plains Migration Consulting
Microsoft Dynamics GP/Great Plains can help you expand and manage your business better by offering easy access to strategic information and a rapid return on investment. Dynamics GP offers important productivity benefits including its ability to expand the presence of your organization, manage your accounting, computerize financial processes, unify processes across your business, refine inventory control, increase order accuracy, expand sales and minimize lead-time, and maximize cash flow. Progent can help you configure and manage a robust, safe server and communications foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to make sure you derive all the benefits of your Microsoft Dynamics GP software.
MRTG Technical Consultant
Linux Network Monitoring Outsourcing
Nagios and MRTG are powerful, Open Source monitoring tools that run with the Linux OS and can be used to monitor UNIX networks, Windows systems, or mixed-platform situations where Linux and Microsoft Windows coexist. The Nagios monitor allows system support engineers to track system services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you track the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's system monitoring consultants can assist you to utilize both these utilities to streamline and repair your network.
Professional ransomware cleanup and recovery
WannaCry ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Georgia Service Provider
South Dakota Computer Consulting Services
Progent's Technical Response Center provides national extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone help and online secure network connection to troubleshoot and repair network problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the toughest network issues to competent experts as required. For critical problems, the TRC tries to answer your call for support within one hour.
Network Repair Service Microsoft and Mac Desktop
Small Office IT Outsourcing Desktop
Progent offers a broad range of affordable support services to help your business to install, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or remote help for individual machines or laptops or work with you to design and implement a company-wide migration to new or revised OS software and applications. Progent can also supply consultants and technical workers to assist you to plan for and complete an office move or consolidation organized to produce the least possible interruption to your business.
Consultant Solaris Remote
Solaris Online Computer Consulting Group
Progent offers national remote help and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Online technical support provides optimum leverage for your information technology dollar by protecting client productivity and limiting the time charged for computer analysis and repair. Advanced remote support tools and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of telephone support and remote access. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security specialists to assist you with the most difficult system problems.
24-7 Nagios for Linux Consult
Award Winning MRTG for Linux Specialist
Nagios and MRTG are powerful, Open Source monitoring tools that run with the Linux OS and can be used to analyze UNIX/Linux environments, Windows systems, or multi-OS situations where the Linux OS and Microsoft Windows run side by side. The Nagios monitor lets network managers to track network services such as POP3, HTTP, SSH, and PING. MRTG lets you track the traffic through SNMP network devices including servers, routers, and switches. Progent's system integration experts can help you use both these tools to streamline and troubleshoot your network.
Remote Technical Support ProSight Reporting Auvik Network Managemrnt
Onsite Technical Support ProSight Reporting Remote Infrastructure Monitoring
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Job Opportunities Network Professional
Careers Freelance Network Consultants
If you are a network consultant with system support experience, joining Progent and assisting our clients will expand your abilities through collaboration with Progent's team of mutually supportive, world-class consulting experts. Progent's focus on offering IT expertise and computer help to small businesses will give you the opportunity to consult in depth with decision makers and add tangibly to the growth of exciting organizations. Also, Our virtual office environment provides state-of-the-art tools for remote service and wireless access to allow you to come up with fast fixes when you take on business-critical problems.
Contract Development Microsoft T-SQL
SQL Server Replication Engineers
Progent's certified SQL Server application developers and database administrators can provide online expertise to help organizations of all sizes to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any phase of the application life cycle in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Identity Verification Engineer
Duo MFA and Single Sign-on (SSO) Integration Support
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices.
24-7 Hornetsecurity Altaro M365 Teams Chat Backup Remote Troubleshooting
Hornetsecurity Altaro M365 Mailbox Backup Technology Consulting
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Remote Consulting Macintosh Virus Recovery
macOS Disaster Recovery Consultant Services
Progent's CISM-certified security staff can help you safeguard your Apple Mac network through expert services including performing security audits, recovery from virus and worm penetrations, configuring firewalls, integrating safe remote and mobile access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the particular goals of your business network.
Windows Server 2012 R2 Storage Spaces Information Technology Consulting
24/7 Windows Server 2012 R2 Live Migration Computer Consulting
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout strategies, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security plan, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.
OS X Online Specialist
Mac Configuration Consult
Progent provides national online technical support and consulting services for companies who run Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X clients a variety of IT services including desktop assistance, migration to the latest version of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and Apple iPad integration and management, or migrating to iCloud. Remote technical support offers maximum leverage for your information technology budget by extending client productivity and shortening the hours billed for computer analysis and repair. Sophisticated remote support tools and skilled service specialists and consultants combine to enable Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a combination of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISSP certified security specialists to help with the toughest network problems.
iPhone patch management Professional
VoIP phones patch management Technology Professional
Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network appliances such as switches and wireless access points, and IoT devices such as alarms and robotics.
Best Support and Help Office Wireless
Wireless Link Support and Integration
Progent's wireless consultants can help small businesses design, select, pilot, install and support secure building-to-building wireless bridges that integrate transparently into your existing network while providing a level of protection that matches or excels wireline interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and install the wireless connectivity solutions that fit best with your business needs.
SharePoint Portal Server Information Technology Consulting
Largest SharePoint Portal Server Troubleshooting
Progent's Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint offers a central spot for your workers or customers to access, manage, distribute and interact with useful information, files, and software and to communicate with one another. SharePoint enables faster and better decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've developed in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help your organization to manage your existing SharePoint environment or migrate to the current version of SharePoint.
Emergency SMS Migration IT Consultant
SMS Upgrade Online Troubleshooting
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about techniques to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's adoption and update services can minimize spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible procedures and standards to manage handheld computers and intelligent portable communication devices so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, processes and IT products to keep your IT computer system safe.
24/7/365 Engineers High-Availability Data Centers
Data Center Consultant
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that meet the particular needs of your company. High availability colocation sites are particularly attractive to small businesses because of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum degree of fault tolerance is too costly for most small businesses. Progent can help you reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.
Offsite Employees Data Protection Consultant Services
At Home Employees Data Protection Remote Consulting
Progent can help small and mid-size companies to plan, install, verify and manage backup systems needed to support offsite workers.
Macola Development Firm
Retail Management System Design and Installation
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your particular business needs. Progent's Microsoft-certified support experts offer expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting services for safe, corporate-wide resource sharing plus integration with Customer Relationship Management applications.
Network Support Outsourcing Specialist
Network Support Outsourcing Specialist
Progent is organized provide in-depth online support for all technologies common to today's small business IT systems and offers a variety of strategic, on-demand support services such as a part-time CIO to provide senior-level planning and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management help for major projects like site moves oroperating system upgrades, connectivity experts for designing high-performance and reliable network infrastructure, security specialists to ensure data protection and compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical applications.
Onsite Technical Support Meraki Wave 2 AP
Meraki Access Point Management Integration Services
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco devices for centralized management.
Progent Management Technicians
24-Hour Progent Management Team Support Company
Progent's management team consists of industry veterans with decades of experience providing computer consulting services, technical support, and long-term IT planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great people, and Progent has assembled a management team able to provide customers with the top service value in the industry.
Microsoft Office XP Network Providers
Microsoft Office System Tech Consultants
Progent's IT outsourcing services offer budget-friendly network consulting for small businesses. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or building a web-based business application, outsourcing your network technical services can contain costs and minimize uncertainties, permitting network support budgets to increase in a more moderate and manageable manner than is feasible by building up a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust network foundation for your vital business software powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
24-Hour Help and Support Meraki Traffic Shaping
Meraki MR42 Access Point Specialists
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
MobileMe Network Engineer
Apple OS X and macOS Computer Consulting
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or migrating to iCloud. For computer environments built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
Telepresence Professional
Polycom Video Conferencing Consulting Services
Progent offers the expertise of a veteran consultant with extensive experience installing, managing, and upgrading video conferencing platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management team, your Internet Service Provider, and your telepresence technology supplier to help your organization increase the strategic value of your video conferencing ecosystem.
Automatic Topology Diagrams Engineer
Automatic Topology Diagrams Network Consultants
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and debug their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating complex network management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that require critical software patches, or identifying the cause of performance issues.
Specialists WiFi 6/6E
WiFi 6/6E Upgrade Consultant
Progent can help you plan, deploy, manage, monitor, and repair an efficient Wireless LAN architecture, recommend appropriate hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a complete wireless network security plan that is well integrated with the security strategy for your entire corporate network.
Redundant Internet Integration
Fault-tolerant Internet Connectivity Online Technical Support
Progent's Cisco-authorized IT consultants can show you how to design an economical, high availability Internet configuration architecture that can achieve non-stop Internet access via a broad array of high availability Internet access products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you utilize the most current techniques for fault tolerant Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.
Offsite Employees Data Protection Online Support
Remote Employees Data Protection Computer Consulting
Progent can help small and mid-size companies to design, deploy, verify and manage backup/restore solutions needed to support remote workers.
SharePoint Server Computer Consultants
24x7 Office SharePoint Server 2003 Online Technical Support
Progent's Microsoft-authorized experts can show you how to rationalize the economic case for implementing SharePoint Portal Server 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your application, provide setup and deployment services, assist you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint 2007, develop a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
Microsoft Exchange 2010 Upgrade Consult
Exchange Server 2010 Upgrade Engineer
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Exchange 2010 for your company and can assist your IT staff to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick return on investment by improving your productivity, lowering the cost of equipment and support, streamlining administration, and consolidating your vital communications platforms.
SentinelOne Endpoint Protection and Response Specialist
Emergency Network Consultant SentinelOne Malware Forensics Experts
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
24/7/365 Great Plains Accounting Engineers
Dynamics GP App Development Designer
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design custom line-of-business programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that allow you to track your business more thoroughly, turning raw data into useful understanding of your company and customers.
Exchange 2000 Upgrade Upgrade Help
Microsoft Exchange 2000 Consultant Services
Progent is one of the most experienced network support companies for designing email systems based on Exchange 2000. Progent is skilled in helping small businesses receive all the advantages of Microsoft Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Online Support Services SCCM 2016 Reporting
24-Hour Support and Setup SCCM 2016 Patch Management
Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings control, inventories network assets, protects against company data leakage, performs network health reporting, allows safe self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help you with any facet of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Windows and UNIX Consult
UNIX with Windows IT Consultant
Progent's UNIX family support experts offer small and mid-size companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with an easy one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Microsoft SQL Server 2019 Computer Consultants
Integration Microsoft SQL Server 2017
Progent's Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid development of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
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