San Diego Work at Home Employees Configuration Consulting Company
Help Desk Augmentation and Outsourcing Consulting Services
Enlarging your telecommuter workforce may have a major impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your San Diego company to pick the right tools and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand expertise for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent's consultants can assist San Diego, California companies to with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Help Desk Services for Remote Workers
An emergency, organization-wide changeover to a telecommuter business model, which might be the result of an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's extensive team of online IT support specialists along with enterprise-class ticketing and tracking technology to provide an economical, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC technical support from help requests to ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to check or update the status of their active trouble tickets, add details, and append screen captures and attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support specialists to deal with complex problems. To find out more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Supplemental Service enables you to augment your existing Call Center organization by sharing delivery of Call Desk support transparently between your regular IT support organization and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's co-managed Call Center service uses a co-sourcing support solution based on the leading PSA platform for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and producing management reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver best-in-class IT support to your at-home workforce, go to Progent's Call Center supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your San Diego, California company, phone
An index of content::
Consultant Spora ransomware hot line
Largest Locky ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Exchange 2000 Migration
Upgrade Consultant Exchange 2000
Progent is among the most expert network support firms for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Microsoft Remote Technical Support Remote Monitoring and Reporting
Microsoft Operations Manager Computer Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.
ProSight Reporting ConnectWise Automate Consultant
ProSight Reporting Infrastructure Management Information Technology Consulting
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Teams with Microsoft Stream Consultants
IT Consultant Microsoft Teams Migration from Skype for Business
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Cisco Firewall Network Services
Remote Computer Consulting Firm Cisco Access Point
Progent can provide rapid online support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your network via powerful remote support utilities to deliver quick and economical troubleshooting and remediation of urgent network infrastructure problems.
ProSight Data Protection Services ECHO BDR Solutions Remote Support Services
24x7x365 Offsite Managed Backup and Recovery Services Services
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for cloud backup/disaster recovery. ProSight DPS automates your backup processes and enables fast restoration of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data.
Network Monitoring Technical Consultant
Expert Microsoft Certified System Center Operations Manager Computer Consultant
Remote continuous monitoring, automated alarms, and periodic reports are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of any size can get a degree of protection that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to assist your company to identify and resolve a an array of network issues before they can impact productivity.
MongoLock ransomware recovery Technology Professional
Phobos ransomware recovery Engineers
Progent's seasoned ransomware recovery experts can assist you to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Integration Services SCCM 2016 and Windows Server 2016
SCCM 2016 Peer Cache Professionals
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, guards against company data leakage, performs health monitoring, enables secure self service, and offers a single point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist you with any facet of designing, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Consultant CISSP Certified Cybersecurity
CISSP Certified Security Manager Professional
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any facet of IT security. Progent can implement efficient cybersecurity systems that protect a small office from advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing network resources spread over a mix of physical datacenters and public and private clouds.
Professionals Business Portal for Dynamics GP
Microsoft Engineer Dynamics GP VBA
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to design specialized line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to track your business more effectively, transforming uncooked information into useful understanding of your business.
Small Business Server 2008 Computer Consultants
Award Winning Specialist Microsoft SBS Server
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a powerful but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Small Business Server calls for a network support expert with hands-on background designing and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server professionals have an average of over a decade of background integrating computer systems powered by Microsoft technology. This expertise ensures you success in installing, administering, and maintaining network solutions that incorporate the Microsoft SBS Server suite of servers and productivity software.
SCVMM 2012 Virtual Switch Online Technical Support
SCVMM 2012 Live Migration IT Consultant
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get maximum return on investment.
ProSight Automatic Network Mapping Consulting
Network Device Configuration Management Computer Engineer
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating complex network management processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that need critical updates, or resolving performance issues.
On-site Technical Support Windows Server 2008 Security
Consultant Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, expandability, and flexibility that accelerate productivity of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective remote engineering, technical support, and education services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Windows, UNIX, Solaris Support and Integration
Windows, UNIX, Solaris Computer Consultants
Progent's UNIX family consulting experts offer small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience offers you a convenient single consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Live Online Office Word Class
Online Power BI Training Consulting Organization
Progent's virtual classroom webinars provide small companies the cost savings, simplicity, and flexibility of online seminars plus the proven pedagogic methods of seasoned instructors who employ advanced collaboration software to simulate real-time, interactive classrooms. Progent offers remote education for popular desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and management information software including Microsoft Dynamics GP; as well as other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Small Business WAP100 AP Consulting
Small Business Wireless AP Technical Consultant
Progent's Cisco-certified wireless technology consultants can help you to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
application Testing Lab Consult
24/7 Business Continuity Testing Consulting Services
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers who lack adequate internal resources to configure proper pilot environments, the lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.
SonicWall NSA 6650 Firewall Security Firms
SonicWall TZ300 Firewall Network Consulting
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your business practices.
ISA Server Support and Setup
Consulting Services Microsoft Proxy Server
Progent's Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your business network from attack by outside and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Development Company ASP.NET Core
Microsoft Certified Expert Reports ASP.NET
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or update .NET apps quickly and affordably.
Meraki Management On-site Technical Support
Information Technology Consulting Meraki MS 400 Series Switch
Cisco's Meraki MS line of access and distribution switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting to assist your company to design and implement an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, develop and test a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Wireless Case Study
Award Winning Wireless Case Study
Progent provided a wireless networking solution that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided immunity to outside interference.
Supplemental Call Center Specialist
24/7 Extended Helpdesk Online Support
Progent's Computer Call Center Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Selection and Integration.
Microsoft System Center Operations Manager Online Help
Specialists Server Monitoring
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent offers several RMM options delivered as economical service packages designed to help you to identify and resolve a an array of network issues before they can disrupt your business.
Fortinet 4800 Series Firewalls Engineer
Fortinet Firewalls Computer Engineer
Fortinet next-generation firewalls are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to configure your Fortinet FortiGate firewalls to protect all your digital assets at the enterprise perimeter, within the data center, at branches, and in the cloud.
Exchange 2000 Migration Consultant
Exchange 2000 Server Technical Consultant
Progent is among the most qualified information technology support companies for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Fortinet 400 Series Firewalls Network Consultant
Technical Consultant Fortinet 4000 Series Firewalls
Fortinet FortiGate next-generation firewalls are industry leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to deploy your Fortinet security appliances to protect your digital resources at the network edge, within the data center, at branch locations, and in the cloud.
Linux Online Consultant Services
Professionals Linux Remote
Progent provides nationwide remote technical support and consulting services for businesses that operate Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Remote IT help offers optimum return for your IT budget by protecting client productivity and shortening the hours charged for network repair services. Sophisticated online access technology and skilled technicians and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help with the toughest network issues.
Network Specialists Microsoft Mac and Linux Desktop
On-site IT Support Microsoft and Apple Mac Desktop
Progent can deliver a broad range of cost-effective consulting and support services to assist your business to deploy, configure, repair, and manage workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote assistance for single machines or laptops or help you to design and carry out a company-wide migration to new or revised OS platforms and applications. Progent can also provide consultants and technicians to help your company to prepare for and complete a company relocation or merger organized to cause the least possible disruption of your business.
24-7 Wave 2 Wi-Fi controller Support and Help
Consulting wireless LAN controller
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with fast failover, and strengthening data security by detecting threats and analyzing network traffic according to user class and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
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