San Diego Remote Workers Connectivity Support and Consulting
Call Desk Solutions Consulting
Expanding your remote workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your San Diego organization to select the appropriate tools and follow leading practices in building and operating a secure virtual office solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide services ranging from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can help San Diego, California businesses to succeed with any facet of creating a high-performing work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.
Help Desk Services for Teleworkers
A sudden, organization-wide switchover to a telecommuter workforce, which might be driven by an epidemic or as a component of a business continuity process, can overwhelm even a high-performing internal Call Center. Progent's Help Desk services make it possible for organizations to outsource or expand their Call Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's extensive network of remote technical support specialists along with enterprise-class ticketing and follow-up software to provide an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 PC technical support from initial help requests through ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables at-home employees to track or revise the status of their active trouble tickets, add details, and append screen captures or relevant files. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service charges, and Progent makes available optional rapid escalation to Level 2 and Level 3 support specialists to resolve complex problems. For details, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Desk Augmentation Service enables your business to augment your current Help Desk team by splitting delivery of Call Center support services transparently between your in-house support personnel and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service is based on a collective support solution based on the number one PSA tool for handling help requests and trouble tickets, establishing responsibility, monitoring progress, and generating management reports. To find out how Progent's Call Center Supplementation Services can enable your business to provide best-in-class IT support to your at-home employees, go to Progent's Support Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your San Diego, California company, phone
An index of content::
Best Remote Technical Support SharePoint 2016 Migration
Integration Support SharePoint 2016 Power Pivot
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite consulting expertise, application development, and technical support support for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
ProSight Remote Network Infrastructure Management IT Consultant
Network Performance Optimization Network Consulting
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating devices that need critical updates, or resolving performance problems.
SQL Server 2008 Migration Consulting
SQL Server 2008 Upgrading
Progent's certified SQL Server application programmers and DBAs offer online consulting to help businesses of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server experts offer help with any phase of application development in solutions that range from small office databases to VLDB applications and data warehousing.
Support BlackBerry Exchange
BlackBerry Smartphone Specialists
Progent can provide the support of RIM BlackBerry-certified professionals who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their information network.
Cisco CUBE Integration Consulting Services
Cisco CUSP IT Services
Progent's Cisco-certified SIP infrastructure consultants can assist your business to design, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and offer affordable remote or on-premises support to assist you to move efficiently to an advanced unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Alabama Computer Support Company
Oklahoma Network Consulting Firms
Progent’s Technical Response Center offers national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts offer phone support and online secure computer access to troubleshoot and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult problems to appropriate experts as needed.
Remote Workforce On-site Technical Support
Top Ranked Teleworker Services Online Consulting
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Windows, UNIX, Solaris Online Support
Remote Technical Support Windows and Solaris
Progent's UNIX family support experts provide small and mid-size businesses and developers support for managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise offers you a convenient one-stop source to help you build and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
CISA Certified Security Audit Technology Professional
CISA Certified Computer Security
The Certified Information Systems Auditor accreditation is a recognized achievement that represents expertise in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the areas of information systems audit services, information technology administration, systems and architecture ROI, information technology service delivery, safeguarding of data resources, and disaster recovery planning.
24/7 Windows 10 Configuration Technology Consulting Services
Microsoft Windows 10 Services
Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management, teleworker access, data and identity security, automated deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and post-migration consulting support.
SonicWall NSA 9450 Firewall Security Organizations
SonicWall Network Security Testing
Progent's certified SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and build security into your corporate operations.
After Hours Nexus MPLS Technical Support
Nexus Switch Fabric Extender Computer Consultants
Cisco Nexus series switches are intended to deliver the speed, scale, uptime, virtualization support, capacity, data protection and manageability needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to assist you to create an efficient switch topology, set up test systems to validate your network design, install and configure Nexus switches, define and enforce appropriate policies, run security and compliance tests, set up advanced monitoring and alert systems, consolidate network resources by means of virtualization, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the powerful zero-downtime features incorporated into Cisco's Nexus family of switches. Progent can also assist you to upgrade efficiently from legacy Nexus models or Cisco Catalyst switches to current Nexus switches.
Information Technology Consulting CentOS Linux
Mandriva Linux Consulting Services
Progent's Linux support services offer small and mid-size companies and software developers help with managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient one-stop source to help you build and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Windows Server 2019 High Availability Computer Consulting
Consulting Services Windows Server 2019 and SQL Server
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Microsoft Windows Consult
Immediate Windows 8.1 Security IT Consultant
Windows 8.1 is designed to power devices ranging from smart phones and tablets to power-user desktops. An abundance of innovative features, such as touch screen support and signature tile GUI, provide a wide range of advantages for companies who know how to exploit them. Progent's Windows consultants can help get your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the product's various new and enhanced technologies.
Windows Server 2019 Encrypted Networks Consultant Services
Consultants Windows Server 2019 migration
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
ProSight Email Content Filtering Policies Engineers
Biggest ProSight Email Virus Filtering Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
SCCM 2016 MAM Online Support Services
Technical Support Services SCCM 2016 Azure Integration
Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows secure self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
On-site Support Data Center Colocation
Data Center On-site Technical Support
Progent’s colocation center IT services are intended for companies with hardware housed at Internet Data Centers or data center collocation hosting facilities and in need of on-demand on-premises help at the colo site as well as off-site support from Microsoft and Cisco Premier experts. Progent provides a full array of Internet Data Centers and IDC and collocation consulting services including system topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, design and deployment of high availability systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage cluster systems.
Support and Help Microsoft Exchange 2016 Migration Planning
Microsoft Certified Expert Exchange 2016 Mailbox migration Configuration
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Consultant Services Google GCP Cloud solutions
Consultancy Google Cloud Anthos
Progent offers cost-effective online and on-premises support to assist organizations of any size to migrate all or part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Remote Workforce VoIP Remote Support
Specialist Telecommuter IP Voice
Progent can help small and medium-size businesses to configure IP voice platforms to give their remote workforce the advantage of transparent extensions of the corporate phone infrastructure.
UNIX with Windows On-site Support
UNIX with Windows Remote Troubleshooting
If your business has a UNIX or Linux environment or a multi-OS IT environment, Progent's CISM and CISSP-premier consultants can help your whole enterprise in a wide range of security areas such as security management practices, security design and models, access management products and methodology, software development security, business processes security, physical security, communications, network and web security, and business continuity planning. CISM and CISSP define the fundamental competencies and worldwide standards of knowledge that information security managers are expected to possess. These certification provide IT management the assurance that consultants who have earned their CISM or ISSAP qualification have the background and knowledge to offer effective security management and engineering services.
VMware Workspace ONE Technical Support Outsource
24x7 Intune Mobile Device Managemnet Small Business Computer Consulting Group
Progent's Microsoft-certified consultants can assist you to automate desktop PC update and patch management by delivering support for management tools that include Configuration Manager, Systems Management Server 2003, and WSUS.
Solaris Engineers
Emergency Solaris Online Support
Progent's Solaris platform consulting experts provide small and mid-size companies and developers assistance with managing and maintaining Sun Solaris environments that run with Microsoft-powered technology. Progent offers your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience offers you an easy one-stop consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Windows, UNIX, Solaris Onsite Technical Support
Windows, UNIX, Solaris Online Troubleshooting
Progent's UNIX family consulting services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single source to help you create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Professionals ransomware defense review
Consultancy ransomware vulnerability report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The interview is intended to assess your company's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup environment that minimizes your vulnerability to a ransomware attack and meets your business needs.
Remote Support Services System Center 2016 Configuration Manager
System Center 2016 Configuration Manager Remote Technical Support
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.
Windows 2003 Cluster Onsite Technical Support
Microsoft Exchange Cluster Online Technical Support
Progent’s Disaster Recovery/Business Continuity consultants have in-depth experience helping small businesses to minimize system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore systems, and transparent maintenance. Progent’s business continuity consultants can assist you to develop and validate a sensible business continuity plan that matches your business needs and budget. Progent’s disaster recovery engineers can help you to architect, deploy, and support fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Online Office 365 Excel Training Consulting Services Company
Microsoft Office 365 Webinar Consulting
Progent offers live remote instruction for an array of client applications and operating systems such as Microsoft Office Excel, Word, Access and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the advantages of traditional physical classroom instruction, such as instant communication between students and trainers, but avoids the costs of transportation and the hassle of trying to synchronize the schedules of many students. Offered to individuals or groups of any size, Progent's virtual instruction allows the trainer to conduct the class from an online office and the clients can be spread across a campus or across the country. Live online education deploys powerful learning aids like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specific subjects or extended in duration and broader in scope.
Microsoft Small Business Server 2011 Integration Support
Microsoft Small Business Server 2011 Consultant Services
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT expert with hands-on background and extensive knowledge in planning and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT solutions based on the SBS suite of servers and applications.
HTML programming Consultant Services
Business Software Integration
If you need help creating, improving, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent’s expert team of programmers, relational database architects, and software project managers can help ensure you get the project done on time and within budget. Progent's seasoned software developers can provide cost-effective and efficient remote consulting for jobs as simple as writing VBA scripts for Office Excel or as large as rolling out mission-critical database applications based on Microsoft SQL Server or MySQL.
Windows, UNIX, Solaris IT Consultants
UNIX with Windows Professionals
If you are producing UNIX-based software on a network that includes Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your area of high-value expertise without the constant hassle of maintaining your business network. By using smart network monitoring and by providing online and in-person support when your business needs it, Progent offers an economical alternative for maintaining an information system that provides excellent dependability, security, and performance. Progent's developer support offerings feature full-service network support outsourcing, virtual server infrastructure, online and in-person service and repair, 24x7 monitoring, and Help Desk outsourcing.
Network Consulting Cisco VoIP Phones and Contact Center
Setup and Support VoIP
Progent's Cisco certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Clustered Windows Professional
High-Availability Clustered Servers Computer Consultant
Progent provides Microsoft Windows 2003 Cluster Server support to help your business utilize non-stop clustered servers that can provide 24x7 operation. Clustered Windows servers for non-stop systems include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Server Cluster. By helping you build non-stop clustered server environments based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows engineers make sure that your non-stop server clusters are configured to optimize the strategic advantage of your IT network.
Aironet Wave 2 AP Consulting
Aironet Wave 2 Wi-Fi Access Point Online Consulting
Progent's Cisco certified wireless networking experts offer affordable online and on-premises help for legacy and modern 802.11ac Aironet wireless APs and Progent can assist your business to plan and manage Wi-Fi solutions that include indoor and outside/ruggedized Aironet APs.
SonicWall TZ Firewall Secure
Protecting SonicWall Ransomware Protection
Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall devices including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete network protection plan and design security into your business processes.
WatchGuard Firebox M4600 Firewall Cybersecurity Firms
WatchGuard Firebox M470 Firewall Network Consultant
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
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