Enlarging your telecommuter workforce may have a major impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your San Diego company to pick the right tools and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand expertise for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent's consultants can assist San Diego, California companies to with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Help Desk Services for Remote Workers
An emergency, organization-wide changeover to a telecommuter business model, which might be the result of an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) team.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your San Diego, California company, phone