San Diego At Home Workforce Connectivity Consulting Company
Call Desk Solutions Consulting Services
Enlarging your remote workforce may have a major impact on IT architecture, security/compliance, and company processes. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your San Diego organization to pick the appropriate tools and follow best practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and returns top value. Progent can provide support services that go from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist San Diego, California businesses to with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, data protection solutions, and centralized management.
Help Desk Call Center Services for Teleworkers
An emergency, organization-wide switchover to a telecommuter workforce, which might be motivated by a pandemic or as an element of a business continuity process, can overwhelm even the most efficient in-house Call Center. Progent's Help Desk services allow businesses to outsource or supplement their Help Desk Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's extensive network of remote technical support specialists along with world-class ticketing and follow-up software to offer an economical, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 PC support from initial service requests through trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to track or update the status of their active trouble tickets, add information, and upload screen captures and relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced problems. For more information, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables you to augment your current Support Desk staff by splitting responsibilities for Call Desk services seamlessly between your in-house IT support staff and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's co-managed Call Desk service is based on a collective support model utilizing the leading professional services automation platform for handling help requests and trouble tickets, establishing responsibility, tracking progress, and producing reports. For details about how Progent's Call Center Augmentation Services can enable your company to deliver best-in-class desktop support to your at-home employees, visit Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your San Diego, California business, phone
An index of content::
Consultant Services Network Security Inventory
Consulting Services Wireless Security Scan
Progent offers two low-cost service packages intended to allow small companies to receive a professional security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, an engineer runs an extensive examination of your network from beyond your firewalled perimeter to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from a secure computer inside your company firewall to evaluate vulnerabilities to inside threats. The two security inventory services are set up and run from a protected remote location.
SQL Server 2008 Upgrading
MS SQL Network Security Evaluation
SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to network users, reducing the complexity of creating, integrating, administering, and using enterprise information and analytical applications in environments ranging from handheld devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
OS X Online Specialists
Engineer macOS Phone-based
Progent offers national online technical support and consulting services for businesses who operate Apple macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft technology. Progent's engineers offer Mac clients a variety of services including desktop support, migration to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or migrating to iCloud services. Online IT help provides optimum leverage for your IT budget by preserving client productivity and limiting the time billed for network analysis and repair. Sophisticated online support utilities and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In the vast majority of cases your network issues can be remediated over the phone or through a mix of telephone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to help with the toughest system issues.
CCDP Expert Certified Firesight Support and Setup
Cisco ASA Firewall with Firepower Consultant
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, optimize, administer and troubleshoot firewall environments built around Cisco ASA firewalls with Firepower Services.
Work from Home Collaboration Software Computer Consulting
Work from Home Collaboration Software Specialist
Progent can help small and medium-size businesses to configure collaborative platforms to enable their remote workforce to benefit from positive interaction with fellow workers and other stakeholders.
Aironet Outdoor APs Support and Integration
Aironet Outdoor APs Computer Consultant
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or on-premises integration and troubleshooting services to assist your organization to design, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and expected network traffic.
Private Cloud Services Consultant Services
Private Cloud Hosting Consulting
Progent's Private Cloud Hosting service offers comprehensive hosting of a small company's production servers in a solution that delivers the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization technologies that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Ekahau Onsite Wi-Fi Site Survey Technical Consultant
Ekahau Wi-Fi Network Design Consulting Services
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to design, install, optimize, manage and troubleshoot a Wi-Fi solution adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Dynamics GP Custom Software Remote Support Services
Consult Dynamics GP Modifier
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create specialized line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more thoroughly, turning raw data into valuable insights into your business.
Windows 11 Pilot Testing On-site Support
Windows 11 Wigets Help and Support
Progent's Windows 11 consulting experts offer an array of services to support Windows 11 such as Microsoft 365 integration, mobile device management, telecommuter access, data and identity security, streamlined provisioning, and Help Desk Call Center services.
Technology Professional IT Support Outsourcing
IT Outsourcing Consultant Services
Progent is organized provide in-depth remote support for all major technical areas common to today's small business IT networks and offers a variety of strategic, as-needed services including a part-time CIO to provide senior-level IT design and negotiating capability, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical projects like site moves oroperating system upgrades, connectivity experts for building and maintaining high-performance and robust network infrastructure, security specialists to ensure data protection and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, enhance, or repair business application programs.
Amazon MWS development Integration Firm
Contract Development Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
Microsoft ISA Server IT Consultants
ISA 2004 Firewall Support Services
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your company needs.
Consultant 64-bit Server
Immediate 64-bit Migration Engineer
Progent's Microsoft-expert engineers can help you to update your workstations from 32 to 64 bits. Progent can help your company to understand the costs and advantages of moving to 64-bit desktop computing, design an affordable upgrade process that minimizes business interruptions, and provide inexpensive, expert remote help to assist your company to install 64-bit PC desktop operating systems and applications on your current computers.
Professional Google GCP Cloud integration
Urgent Google GCP Cloud integration Specialist
Progent offers cost-effective online and onsite support to help companies of any size to migrate all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Windows 2012 R2 Cluster Shared Volumes Online Consulting
Microsoft Expert Failover Cluster Manager Windows Server 2012 IT Consulting
Progent's certified failover clustering consultants can assist businesses to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and help you to automate the management of clustered servers.
Consultant Microsoft Windows 11
Windows 11 Training Computer Consultant
Progent's Windows 11 consultants can provide an array of services to support Windows 11 including Microsoft 365 solutions, mobile device management, teleworker connectivity, data and identity security, centralized provisioning, and Call Center support.
Fault Tolerant Email Network Consultation
Microsoft Exchange Server 2003 Small Business IT Outsourcing Firms
Progent's Microsoft-certified consultants average over a decade of experience delivering messaging solutions for companies that range from small businesses to global enterprises. Progent provides affordable consulting for all versions of Exchange Server to enhance email and virus security, design fault tolerant email systems, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent offers integration help for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.
CCNP Certified Catalyst 802.11ax AP IT Consultant
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Specialists
Progent's Cisco Catalyst Wi-Fi 6 WAP consultants offer affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Specialists Network Security Inventory
External Cybersecurity Scan Consultancy
Progent offers two low-cost service bundles intended to enable small companies to receive a professional network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, an engineer runs an extensive examination of your network from outside your firewalled perimeter to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from an authorized machine within your company firewall to determine your exposure to inside attacks. Both security inventory packages are configured and run from a protected remote site.
Mandriva Linux Professionals
Redhat Linux Professionals
If you are producing UNIX or Linux software in an environment that includes Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to focus on your area of strategic know-how without the continual hassle of maintaining your company information system. Through the use of smart server monitoring and by delivering remote and on-site support when your business needs it, Progent represents an affordable way for maintaining an IT network that provides excellent dependability, security, and efficiency. Progent's Linux developer assistance services include full-service information technology outsourcing, virtual infrastructure, online and on-premises support and repair, proactive network monitoring, and Contact Center services.
24 Hour Questions about Computer Consultants Freelancing Jobs
Freelancing Job FAQ about Microsoft MCSE
To see replies to common enquiries about becoming employed by Progent, refer to Working with Progent Questions and Answers.
SCCM Upgrade IT Consulting
Computer Consultant SCCM
Configuration Manager automates application and device provisioning and updating, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides health monitoring, allows secure self service, and delivers a single control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can assist your organization with any facet of planning, installing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Support and Help Windows 2012R2
MCSE Expert Certified Computer Engineer Windows Server 2012R2 Hyper-V
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support, team, develop a corporate-wide security strategy, streamline IT administration, help with creating applications, and build and validate a DR/BC plan.
Microsoft Exchange Support Outsourcing
On-site Technical Support Microsoft Exchange
Progent's Microsoft-certified engineers provide computer support and network consulting services for Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting expertise for Microsoft Exchange Server include system design, installation, documentation, local and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
Windows 8.1 Storage Spaces Technology Support
24x7 Windows 8.1 Training IT Consulting
Progent's engineers can deliver a range of consulting services to help organizations of any size to install, manage, and support environments that include desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to design and configure test labs to assess Windows 8.1 and develop and implement Windows 8.1 deployment plans following industry best practices.
Full Service Outsourcing Consultants
CIO Outsourcing Professional
Progent is organized deliver comprehensive online consulting for all major technologies associated with small company information networks and allows you to outsource a variety of vital, on-demand support services such as a temporary CIO to provide advanced planning and budgeting skills, a Call Center for help desk services, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical initiatives such as office relocations oroperating system migrations, Cisco-certified consultants for designing high-performance and reliable network infrastructure, security specialists to verify data protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, customize, or repair mission-critical application programs.
Printer firmware patch management Consultant
Technology Professional Wi-Fi controllers patch management
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Avaddon ransomware hot line Consulting Services
Services Phobos ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
24 Hour MCSE Contractor Job
Cisco Engineers Telecommuter Job
Progent wants to find full-time, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or comparable security certification; and high-end system design consultants with experience in mobile access, wireless networking, service continuity, disaster recovery, information preservation, and VMware. Progent also seeks professionals who can join Progent's team of desktop support specialists and remote support professionals. In addition, We are hiring experienced administrators able to perform effectively in Progent's fast-paced, virtual office culture.
CCIE Certified Catalyst 9164 Access Point IT Consultant
Catalyst 9117 Access Point Setup and Support
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
After Hours Catalyst Switch IT Consultant
Catalyst 2900 Switch Online Support
Progent's Cisco-certified CCIE consultants can help you to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate efficiently from legacy switches to modern devices.
Exchange 2010 Upgrade Specialist
Microsoft Certified Consultant Exchange 2010 Migration
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to carry out your migration to Microsoft Exchange Server 2010, generate comprehensive documentation of your new email system, train your network support staff and users to get them up to speed quickly on Microsoft Exchange 2010, and provide continuing management services and technical help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Online Support Services SharePoint Server 2013
Network Consulting SharePoint Server
Progent's Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a central spot for your workers or customers to access, organize, share and interact with useful data, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they've developed in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint environment or migrate to the current release of SharePoint.
Microsoft SCOM 2012 Technical Support
Emergency SCOM Resource Pools On-site Support
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and fixing SCOM environments and offer companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.
Hornetsecurity 365 Total Backup Support Outsourcing
Hornetsecurity Altaro 365 Total Backup Technical Consultant
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Jabber and AnyConnect Remote Consulting
Jabber and Mac Engineer
Progent's Cisco Jabber consultants offer remote or onsite support to assist organizations of all sizes to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the technologies that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.
IT Consulting SCCM Distribution Point
Technical Consultant SCCM Distribution Point
Configuration Manager automates software provisioning and updating, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, performs network health monitoring, enables secure end-user self service, and offers a common point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist you with any facet of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Barracuda Backup and vCenter Consulting
Barracuda Backup Planning Network Consultant
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help you to design, integrate, manage and troubleshoot a BDR system based on Barracuda technology.
Microsoft Consultants Azure integration
Azure hybrid cloud integration Consultants
Progent can help businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure that you avoid the common mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.
Online Troubleshooting Microsoft Windows Server 2012
Microsoft Windows 2008 Support Outsourcing
The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and in-depth familiarity with planning and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's IT support can help you with planning, deploying, administering, and supporting Windows Server systems that maximize the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
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