San Mateo Work from Home Employees Integration Consulting and Support
Call Desk Augmentation and Outsourcing Consulting Services
Expanding your telecommuter workforce can have a major effect on network architecture, security, and corporate workflows. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your San Mateo organization to pick the right technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist San Mateo, California companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and unified management.
Help Desk Services for Remote Workers
A fast, company-wide transition to a teleworker business model, which might be activated by a pandemic or as part of a disaster recovery process, can overwhelm even a well-staffed in-house Help Desk. Progent's Call Center services make it possible for organizations to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center services.
- Progent's Standard Call Center support services utilize Progent's nationwide team of online IT support experts along with world-class trouble ticketing and follow-up software to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of remote Level 1 desktop support from initial service requests through trouble ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal enables at-home employees to track or update the status of their current trouble tickets, enter information, and append screen captures or attachments. Support services are provided at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to resolve complex issues. For details, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Supplemental Service enables your business to augment your existing Support Desk team by sharing delivery of Call Desk support services seamlessly between your regular IT support organization and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service uses a collaborative support solution utilizing the leading professional services automation platform for handling service requests and ticketing, establishing responsibility, tracking progress, and producing reports. To find out how Progent's Call Center Augmentation Services can enable your company to deliver best-in-class technical support to your teleworkers, visit Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter solution for your San Mateo, California business, phone
An index of content::
SQL Contract Development
Consult Microsoft SQL
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of enterprise-class programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
IT Consulting Hybrid Configuration Wizard
24 Hour MCSE Expert Certified Exchange Online and on-premises Exchange Consulting
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
System Center 2016 and Windows Server 2016 Consulting
Engineer System Center 2016 and Hyper-V Integration
System Center 2016 delivers important enhancements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, extend or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.
Technical Consultant ISA 2004 Server
Microsoft Proxy Server Integration
Progent's Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Private Cloud Integration Engineer
Top Quality Professionals Private Cloud Integration
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a complete IT outsourcing alternative that enhances network availability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its software platforms and key application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual server set up and maintained by Progent's network service experts.
24/7 Meraki Cloud Management Support and Setup
Meraki Traffic Shaping Support and Setup
Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support services to help businesses of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including switches, routers and ASA firewalls to create a seamless ecosystem that provides the same connectivity, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
24 Hour Professionals ProSight Email Guard Content Filtering Service
24-7 ProSight Email Encryption Specialists
Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Windows 10 Migration Computer Consultancy Group
Windows 10 Provisioning Computer Consulting
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite assessment and migration support for Windows 10 provided by Progent's experts include ROI analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and users, and post-migration Call Center support services.
Top Quality Help and Support Cisco VoIP Phones and Unified Messaging
Biggest VoIP Phone System Professional
Progent's Cisco-certified IP phone and video IP phone experts can assist you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Failover Clusters Windows Server 2012 Help and Support
Windows 2012 R2 Cluster Server Support Services
Progent's certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of utilizing Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to automate the management of failover clusters.
Online Support SQL Server 2014 Database Migration
Integration SQL Server 2014 Backup
SQL Server 2014 incorporates major improvements in critical areas such as speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services that include system design, configuration, administration, troubleshooting, and application development expertise to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.
Emergency Expert Microsoft Certified Windows 2003 Information Technology Consulting
Computer Consulting Windows 2003 Server
Progent's certified Windows Server 2003 engineers offer network support and expert consulting for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include system planning, deployment, project management, in-person and off-site network support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and expert co-sourcing.
Emergency Upgrade Consulting UNIX
Solaris Upgrade Consultant
Progent can help your company to design and execute a smooth transition from a Sun Solaris-based IT environment to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can assist you to preserve your data and reduce productivity discontinuity by developing an efficient migration plan that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of existing environment, migration strategy and validation, Microsoft Exchange migration services, information and application migration, and processor and media migration and economization.
Herakles/QTS Test Lab Consulting Services
24-Hour Disaster Recovery Test Lab Specialists
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers without adequate in-house resources to assemble proper pilot systems, the lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Telepresence Technical Consultant
Polycom RTX Telepresence Consulting
Progent offers the support of an accredited consultant with an extensive background integrating technology from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or maintain a video conferencing solution that preserves your current investment and maximizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants able to assist companies of all sizes to build and troubleshoot a network that delivers the speed, reliability, protection, and expandability you need to support your telepresence environment.
SonicWall NSA Firewall Security Firms
Urgent SonicWall Capture ATP Security Contractors
Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection solution and design protection into your business practices.
Microsoft 365 Computer Engineer
Online Technical Support Microsoft 365 Android Integration
Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Microsoft Certified Partner Network Engineer Threat Management Gateway
Forefront TMG 2010 Consultant
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a single-server solution for a variety of security functions including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to plan and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help you to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Dynamics GP/Great Plains Features Specialists
Great Plains Accounting Software Network Engineer
Progent can help you prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity interruption by creating and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
Network Health Check Consulting
ProSight Remote Network Monitoring Consulting Services
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and more secure AD environment. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier management, improved compliance with data security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime.
Emergency Amazon EC2 security Development Firms
Amazon EC2 AMI Development Firm
Progent offers affordable remote support to assist companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security.
Microsoft Windows Consultant
Windows 8.1 Help Desk Integration Services
Microsoft Windows 8.1 is engineered to power computers from smartphones and slates to power-user desktops. A wealth of new and improved features, such as its touchscreen support and iconic live tiles user interface, offer a wide range of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum business value from the operating system's various technical enhancements.
Aten IP9001 Services
Consulting Services Aten IP9001
Remote server management cards give IT managers complete control of a server without the need for an on-site visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
On-site Technical Support SCOM 2012 Application Monitoring
Microsoft SCOM 2012 Technical Consultant
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
QuickBooks Pro Support and Help
Microsoft Dynamics SL Consultants
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and 1-on-1 or group online training customized to address your specific needs. Progent's consultants also can show you how to build and support a protected, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Network Consultants Part-Time Jobs
Full-Time Jobs Cisco Certified
Progent is seeking to find full-time, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network consultants who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or equivalent security credentials; and high-end network architecture experts with experience in mobile solutions, wireless connectivity, service continuity, disaster recovery, data preservation, and server virtualization. Progent also seeks professionals who can join Progent's staff of desktop service specialists and off-site support experts. In addition, We are looking for experienced managers who can perform productively in our high-growth, virtual office environment.
Biggest MS SQL Server 2008 Integration Services
SQL Server 2008 Support
Progent's Microsoft-Certified SQL Server engineers can provide a range of services to help small companies to plan, implement, manage, and repair MS SQL 2008 solutions so that they realize the optimum business benefit from Microsoft's advanced relational database platform. Also, Progent offers help with network architecture, company-wide security, and application development to optimize the strategic advantage of your information investment.
Largest Consultants Co-managed Service Desk Costs
Consulting Call Desk Sharing Costs
Progent's Help Desk management and co-management services help businesses to cut costs and improve productivity.
Certified Cybersecurity Management Professional
CISM Certified Cybersecurity Management Consult
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of skill that information security managers are required to learn. CISM gives executive management the assurance that consultants who have earned their CISM certification possess the experience and knowledge to deliver effective security management and support services.
Network Consultant Windows 11 Wigets
Technology Consulting Services Windows 11 Virtual Desktop
Progent's Windows 11 consultants offer a range of services for Windows 11 including cloud and hybrid solutions, mobile device management, at-home workforce connectivity, security and compliance, centralized deployment, and Help Desk support.
MOM Case Studies
Operations Manager Case Study
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to fix system issues before they becomes serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class reliability, security and productivity.
Cisco CCIE Remote Small Office Network Consulting Services
Cisco Switch Computer Specialist
Progent can assist your organization to utilize Cisco's infrastructure technology to create a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as resource utilization, security and compliance, manageability, reliability, and disaster recovery.
Windows Server 2019 Disaster Recovery Specialist
Windows Server 2019 Hybrid Integration Remote Consulting
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
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