San Mateo Telecommuters Configuration Support and Consulting
Call Desk Augmentation and Outsourcing Consulting Services
Enlarging your at-home workforce may have a major impact on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your San Mateo organization to select the appropriate tools and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services that go from as-needed guidance for helping you over challenging technical roadblocks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help San Mateo, California businesses to succeed with any aspect of creating a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.
Help Desk Services for Teleworkers
A sudden, company-wide switchover to a teleworker workforce, which could be driven by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even a high-performing in-house Support Desk. Progent's Help Desk Call Center services allow businesses to outsource or augment their Call Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services utilize Progent's nationwide network of remote technical support specialists combined with world-class trouble ticketing and tracking technology to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 desktop support from help requests to trouble ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or update the status of their active trouble tickets, enter details, and upload screenshots or attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced issues. For more information, refer to Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Augmentation Service enables you to supplement your current Call Center team by splitting delivery of Help Desk services seamlessly between your regular IT support staff and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collaborative support solution based on the leading PSA platform for managing help requests and ticketing, establishing ownership, monitoring progress, and generating management reports. For information about how Progent's Help Desk Call Center Augmentation Services can enable your business to provide world-class desktop support to your from-home workers, see Progent's Call Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your San Mateo, California company, phone
An index of content::
Microsoft Exchange 2003 Upgrade Consulting Services
Exchange Server 2003 Consultant Services
Progent's certified professionals provide computer support and network consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Microsoft Exchange Server 2003 include planning, installation, project management, onsite and off-site technical support, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.
Online Help SCOM Resource Pools
MCSE Expert Certified System Center 2007 Technology Consulting Services
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and repairing SCOM solutions and can provide organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
24-7 Unified Mobility Manager Integration Services
24-Hour Support and Integration Unity Express
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, acts as the core of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express offer an advanced IP-PBX by integrating closely with apps like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants offer efficient and budget-friendly online and onsite expertise to help organizations of all sizes to create and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent can help with any aspect of CUCM support and debugging in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange Server.
Classes Photoshop
Digidesign Pro Tools Learn
Progent's Apple Mac experts can support the creative aspect of Macintosh computing by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
24/7 Offsite Employees Data Protection Specialist
Offsite Workers Data Protection Online Support Services
Progent can assist small and medium-size organization to design, implement, verify and manage backup systems to support offsite workers.
24 Hour Network Consulting Altaro VM Backup Scheduling
Hornetsecurity Altaro VM Backup Offsite On-site Technical Support
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to assist you to plan, deploy, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
24x7 Specialists Microsoft SQL
SQL Server Replication Services
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts and network users, lessening the complexity of creating, deploying, administering, and accessing enterprise data and database programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Altaro VM Backup Troubleshooting Information Technology Consulting
24-Hour Hornetsecurity Altaro VM Backup and VMware Technology Consulting
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to help you to design, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Microsoft Teams Migration Configuration
Consultancy Microsoft Teams with SharePoint Online
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Snatch ransomware recovery Consulting
Ryuk ransomware recovery Specialists
Progent's experienced ransomware recovery consultants can help your business to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Professionals System Center 2016 Troubleshooting
Microsoft System Center 2016 Help and Support
System Center 2016 provides important enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.
Barracuda Networks F400C Series Firewalls Security Firms
Barracuda Networks F1000B Series Firewalls Cybersecurity Contractors
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, safe remote access, SSL VPN, secure SD-WAN, and Zero-Trust support with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the expertise to be your one-stop source for technical help, administration, education, and cybersecurity consulting.
ProSight Reporting Network Infrastructure Monitoring On-site Support
On-site Technical Support ProSight Reporting Ticketing
ProSight Reporting is an expanding suite of in-depth reporting tools created to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Snatch ransomware recovery Consultant
Engineers ransomware removal and restore
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and guard your network, help with settlement negotiations with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
ISA 2004 Firewall Configuration
Professional ISA Server
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small company design and deploy an installation of ISA Server 2004 that meets your IT security needs without restricting your productivity.
Excel 2021 Specialist
Excel PivotTable Contract Development
Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of online services to assist your organization to design, develop, pilot test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to upgrade your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between different releases of Excel. Progent offers as-needed support to clients looking for a quick solution to a stubborn issue associated with Excel and Progent can also provide comprehensive project management services for migrating or developing line-of-business applications based on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the needs of individual users or teams.
ProSight Hosting for Virtual Servers Consulting
Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and expandability and is also simple to move to another host. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system support, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Mission Critical IT Applications Professionals
Server Consolidation IT Services
By using virtual server technology, companies are able to run multiple virtual machines on a single physical server. Virtualization technology allows IT organizations to enjoy all the benefits of server segmentation, but without the expense associated with buying extra server hardware. Virtualization is the critical technology for building private clouds, which offer important advantages such as lowering the costs of hardware, facilities, and management while enhancing data security, system reliability, and recoverability. Other useful server management technologies are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management specialists can help you with all areas of server virtualization and management to allow your company to contain expenses and conserve time.
Immediate Penetration Testing Security Tech Services
Cybersecurity Pen Testing Compliance Auditor
Stealth intrusion testing is an important component of any comprehensive IT system security plan. Progent's security professionals can perform thorough penetration tests without the awareness of your company's in-house IT staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident alerts and event history monitoring are properly configured and actively monitored. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks typical of modern versions of ransomware.
Open Now Exchange 2013 Unified messaging Setup and Support
Technical Support Exchange 2013 Management
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful new features plus a revamped architecture. These enhancements favorably impact vital areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.
ProSight Data Backup and Restore Services Consultant
ProSight Hybrid Cloud Data Backup Services Setup and Support
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Egregor ransomware hot line Specialists
LockBit ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
SQL Server 2017 Development Remote Support
SQL Server 2017 Mobile Reports On-site Support
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out a smooth migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support ranging from as-needed architecture review or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.
Linux RedHat Online Network Consulting Service
Largest Linux RedHat Remote Consultant Services
Progent offers nationwide remote help and troubleshooting services for companies that operate environments powered by versions of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting offers optimum return for your IT dollar by preserving client efficiency and limiting the hours billed for computer repair services. Advanced online support tools and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of telephone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security specialists to assist you with the toughest network problems.
Peppercon eRIC Professionals
Dell DRAC Consultant Services
Remote management cards give network administrators full control of a server without the requirement for a personal visit. Using remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and manage a high-availability business network that includes remote management cards and Progent can use these remote management cards to deliver efficient off-site technical assistance. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Online Troubleshooting Consulting for IT Service Firms
Computer Consulting Expertise for IT Service Firms
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent extension of your network consulting staff.
Altaro VM Backup Live Backup Consultant Services
Altaro VM Backup Troubleshooting Consulting Services
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to assist you to design, deploy, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Microsoft Exchange Server Upgrade Consultancy
Microsoft Exchange 2010 Upgrade Consulting
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to design and carry out a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick payback by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying management, and consolidating your vital communications technologies.
SCCM 2007 Migration Network Engineer
SCCM 2007 Mobile Device Management Support and Integration
Progent can help your organization to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, enhance security, and boost worker output by making sure that operating systems and applications are always current, managing licensing, and monitoring resource usage patterns to help you make informed buying choices. Once your organization is ready to update your SCCM 2007 configuration management solution, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
24x7 Online Support Services Wi-Fi Site Survey and Design
24x7x365 Remote Wireless Site Survey Online Troubleshooting
Progent's wireless site survey services help you to design, deploy and troubleshoot a Wi-Fi LAN optimized for your facilities, offering your business a WLAN that delivers the reception, performance, capacity, data protection, and hand-off capability your business requires.
Top Sun Solaris Migration Consultants
Solaris-Windows Migration Consultants
Progent can assist you to design and implement an efficient migration from a Solaris-powered IT system to a network based on Windows and capable of running Microsoft's powerful office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce productivity discontinuity by developing an efficient transition plan that protects your current assets in Solaris application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration expertise, information and application migration, and server and media migration and consolidation.
Microsoft SQL Engineers
Award Winning SQL Server Capacity Planning Developer
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to information workers, lessening the complexity of creating, deploying, managing, and accessing company information and database programs on platforms ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Security Consulting Firms Delaware
24x7 Virginia Server Consulting
Progent's Technical Response Center offers low-cost nationwide extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer extended hours phone support and online direct network access to isolate and repair network problems quickly and economically.
NinjaOne Automated Server Monitoring Setup and Support
Professionals NinjaOne ProSight Remote Monitoring and Reporting
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to disrupt productivity.
Linux Remote Professional
Sun Solaris Remote Engineer
Progent provides nationwide remote technical support and consulting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems include a combination of UNIX/Linux and Microsoft Windows technology. Online IT help provides optimum leverage for your information technology budget by preserving client productivity and shortening the time charged for network repair services. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to handle most network issues without wasting time and money by traveling to your site. In most of situations your IT problems can be dealt with by telephone or via a mix of phone help and online access. Progent can make available Cisco CCIE network experts and CISSP premier security specialists to assist you with the toughest network issues.
VMware VCDX certified Professional
Engineers VMware vRealize Automation vRA
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a repeatable process for restoring applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware SRM.
On-site Support SQL Server 2012 xVelocity
SQL Server Management Studio Remote Technical Support
Progent can provide the support of Microsoft-certified consultants and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security professionals to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Cisco Non-stop Network Online Troubleshooting
Fault Tolerant Network IT Consulting
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience helping small and mid-size businesses to minimize network downtime by providing affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore systems, and transparent maintenance. Progent's business continuity experts can assist you to plan and test an efficient business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to design, implement, and support resilient technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Support Outsourcing Exchange 2003 Server Upgrade
Exchange 2003 Server Upgrade Professional
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids network disruption, reduces ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Symantec Raptor Security Certification
Symantec Security Cybersecurity Organizations
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor family or help you migrate to newer firewall technology. Progent can also enable you to design and implement a complete security plan that can include firewall/VPN devices and software, outsourced security and network protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for continuing technical help, maintenance, education, and security expertise.
IT Consultants Extended Help Desk
Extended Call Center Outsourcing
Progent's Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Cisco ASA Firepower Consulting
Onsite Technical Support Cisco Firepower Management
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of advanced security capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Sodinokibi ransomware hot line Consulting Services
Dharma ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
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