Tacoma Teleworkers Configuration Support and Consulting
Call Desk Augmentation and Outsourcing Consulting
Expanding your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Tacoma company to select the appropriate tools and follow leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Tacoma, Washington companies to succeed with any aspect of building a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
An emergency, company-wide switchover to a telecommuter workforce, which might be driven by an epidemic or as a component of a business continuity process, can overstretch even the most efficient internal Support Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services leverage Progent's extensive team of online technical support experts along with enterprise-class trouble ticketing and follow-up software to provide an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 PC technical support from initial help requests through trouble ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to monitor or revise the status of their current tickets, add details, and upload screen captures and attachments. Support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support specialists to resolve complex problems. For details, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service allows you to supplement your current Help Desk staff by sharing delivery of Help Desk Call Center support services seamlessly between your regular support staff and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collaborative support model based on the leading professional services automation platform for managing help requests and trouble tickets, establishing responsibility, tracking progress, and generating reports. For information about how Progent's Support Desk Supplementation Services can help your company to deliver world-class technical support to your at-home workforce, visit Progent's Support Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Tacoma, Washington company, call
An index of content::
IT Consultant At Home Workforce Cloud Integration
At Home Workforce Cloud Integration Technical Support
Progent can help small and medium-size companies to provide their at-home employees with efficient access to cloud services.
Consultant Xen Hypervisor
On-site Technical Support XenServer
Progent's Citrix-certified engineers can help you to understand the strategic advantages of XenServer as well as other Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing Citrix technology deployment and help you to optimize resource utilization, performance, security and compliance, availability, and disaster recovery.
24-7 Consultant Windows and Linux
Computer Consultant Windows and Linux
If your company computer system combines Linux technology technology with Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for easy administration, transparent dataflow, high availability, superior throughput, and tight security. Progent's UNIX/Linux and MS Windows integration support services include IT infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and management, online technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
24/7 Offsite Workforce Endpoint Management IT Consultants
Telecommuter Endpoint Management Support Services
Progent can assist small and mid-size companies to install efficient remote endpoint management and monitoring solutions for administering endpoints used by at-home workers.
Dynamics GP System Upgrade Consultants
Consultant Services Dynamics GP System Upgrade Planning
Progent's consultants have supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the platform's debut. Progent offers high-level support for upgrading out of date Dynamics GP deployments. Progent can assist you to plan, test, and carry out an efficient upgrade from a a legacy version of GP to the current edition of Dynamics GP.
Exchange 2013 SharePoint integration Support and Help
Microsoft Certified IT Consulting Exchange 2013 Project Planning
Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and delivers powerful new features plus a revamped structure. These improvements favorably impact key areas such as ease of administration, availability, security, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange 2013, design an efficient test and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management for Exchange Server 2013.
At Home Workforce Collaboration Software Network Consulting
At Home Workers Collaboration Setup and Support
Progent can assist small and medium-size organizations to set up collaboration platforms to enable their remote workforce to benefit from productive teamwork with fellow workers and customers.
MySQL RDBMS Reports
MySQL development Consultant
Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or application programmer and can help organizations of any size to integrate and maintain MySQL in a dependable network environment that offers advanced speed, expandability, and security. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
Support Outsourcing Windows Server 2019 Hybrid Integration
Windows Server 2019 Network Consulting
Progent's certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Dynamics GP eConnect Consultancy
Dynamics GP Visual Studio Specialists
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can show you how to design reports that let you analyze your business more effectively, transforming uncooked data into valuable understanding of your business.
ProSight Infrastructure Management Network Consultants
IP Address Management On-site Support
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or isolating performance bottlenecks.
Software Consulting North Dakota
Largest Microsoft Expert Nation Wide Support Server Install
Progent’s Technical Response Center provides low-cost national extended hours online support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 phone help and remote direct computer connection to troubleshoot and resolve network problems quickly and affordably.
Office 365 Exchange Online and on-premises Exchange Consulting
Integration Services Office 365 migration PowerShell
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget.
Remote Troubleshooting macOS Architecture
Best Network Consultant Mac Wi-Fi
Progent's Apple Mac support engineers can assist you with a broad array of network foundation issues such as system architecture, off-site and mobile access, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of planning, integrating, and supporting a network architecture that is robust, secure, productive and aligned with your business objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.
CCDP Expert Certified Aironet Wireless Access Point Remote Consulting
Cisco Prime Infrastructure Integration Services
Progent's Cisco CCIE wireless network experts can provide remote or on-premises configuration and debugging support to help you to design, configure, update, tune, administer and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless APs to work with your specific office layout, construction, and expected network traffic.
Great Plains Technology Consulting
Dynamics GP/Great Plains Network Consulting
Microsoft Dynamics GP/Great Plains can help you grow and control your business more efficiently by delivering easy access to strategic data and a rapid return on investment. Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the reach of your organization, manage your accounting, automate financial operations, standardize procedures throughout your business, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can show you how to set up and manage a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap all the benefits of your Microsoft Dynamics GP/Great Plains software.
Project Server Time Reporting Technical Support
Consultant Microsoft Project Server 2010
Progent's Microsoft consultants can provide advanced support in deploying, operating and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of cost-effective remote consulting services based on proven best practices to help businesses of any size to receive all the benefits of this powerful project management solution. Consulting support available from Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.
Microsoft Exchange 2010 Migration Consult
24-Hour Exchange 2007 to Exchange 2010 Upgrade Engineers
Progent's Microsoft-certified engineers can provide low-cost remote and onsite help to implement your upgrade to Exchange 2010, produce thorough documentation of your new email environment, educate your IT team and end users to get them ramped up quickly on Exchange 2010, and offer ongoing management services and technical help. Progent can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Dynamics GP Computer Engineer
Dynamics GP Great Plains Software Computer Engineer
Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a smart migration plan. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce programs that integrate seamlessly with Dynamics GP.
Postini Technology
Antispam Technical Support Services
E-Mail Guard from Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard anti-spam and virus protection aggregation program. Progent’s expert e-mail security professionals can show you how to devise an email defense strategy that features antispam and anti-virus services and policies.
CCIE Certified Aironet Wi-Fi AP Management Consultants
Emergency Cisco Certified Expert Aironet 2700 Access Point Engineer
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises integration and debugging services to help your organization to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific office layout, construction, and anticipated network traffic.
Networking Services Windows 7 Migration
Consulting Microsoft Windows 7
Progent's certified engineers can provide remote and onsite consulting expertise to help your company to administer, maintain, and troubleshoot PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, remote connectivity, smartphone and tablet integration, wireless network design, and 24x7 system monitoring.
Microsoft Office System Information Technology Consulting Firms
Microsoft Outsourcing Technical Support
Progent’s computer outsourcing support offerings for small companies feature designing Windows XP, Microsoft .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving chronic IT issues, and creating a comprehensive security plan. Progent can help you maximize system reliability and performance with fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also offers project management help for large-scale migrations and can assist with needs assessment, product inventory, bill of materials development, vendor qualification, purchasing coordination, and professional documentation. Progent’s computer outsourcing help also features education for office productivity software such as Microsoft Office.
NetDocs and Microsoft 365 Specialists
Open Now NetDocs Solution Design Consulting
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent can provide online guidance from NetDocuments experts to assist your law firm to design, deploy, manage, optimize, or debug a document management system solution based on NetDocs.
Support Outsourcing Services Microsoft and Mac Desktop
Microsoft Desktop Setup Service
Progent offers a broad range of affordable support services to assist your company to install, integrate, troubleshoot, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online technical support for single computers or laptops or help your business to plan and implement a company-wide rollout of new or updated operating system platforms and applications. Progent can also provide consultants and technical workers to help your company to plan for and implement a company move or consolidation organized to cause the least possible disruption of your business.
Programming Amazon MWS programming
Microsoft Experts Amazon Marketplace Web Service development Development Companies
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Award Winning Secure SonicWall VPN
SonicWall PRO Cybersecurity Firms
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business operations.
ASA Firewalls Online Help
Cisco AnyConnect Integration Services
Progent’s Cisco-Premier technology experts offer experienced PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of security, performance and reliability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent’s Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ProSight Endpoint Protection Specialists
ProSight Phishing Defense Professionals
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete threat lifecycle including filtering, detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.
MCSE Expert Certified Windows 2003 Cluster Server Remote Consulting
Clustered Server Remote Technical Support
Progent provides Microsoft Windows Cluster Server assistance to help your organization deploy fault-tolerant server clusters that can deliver 100% operation. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too create high availability server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers ensure that your fault-tolerant clustered servers are set up to maximize the business value of your IT system.
Email Anti-fraud Intelligence Specialist
Consulting ProSight Email Guard Content Filtering Service
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
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