Enlarging your telecommuter workforce may have a major effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Tacoma organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide support services ranging from on demand expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Tacoma, Washington organizations to with any facet of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
A fast, organization-wide switchover to a from-home workforce, which could be the result of a pandemic or as an element of a disaster recovery preparedness plan, can overwhelm even a well-staffed internal Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Call Center by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Tacoma, Washington organization, phone