Tacoma Offsite Workforce Connectivity Support Services
Help Desk Solutions Consulting Services
Expanding your telecommuter workforce may have a significant effect on network infrastructure, security, and company processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Tacoma organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide support services that go from as-needed expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent can assist Tacoma, Washington businesses to succeed with any facet of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Services for Remote Workers
A sudden, company-wide changeover to a from-home workforce, which might be the result of a pandemic or as an element of a disaster recovery/business continuity process, can overstretch even a high-performing in-house Help Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Call Center support services utilize Progent's nationwide network of online IT support specialists combined with world-class ticketing and follow-up software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 PC technical support from help requests to trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables at-home employees to check or revise the status of their current tickets, add details, and append screen captures and relevant files. Support services are provided at a substantial price reduction off Progent's normal Level 1 technical support charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT experts to resolve complex problems. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service allows your business to augment your current Call Center organization by splitting responsibilities for Support Desk services transparently between your regular IT support organization and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a co-sourcing support solution utilizing the number one professional services automation (PSA) tool for managing help requests and ticketing, assigning responsibility, tracking progress, and generating reports. To learn how Progent's Help Desk Supplementation Services can help your business to provide world-class desktop support to your teleworkers, see Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Tacoma, Washington organization, phone
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Development Companies Web Site
JAVA Coding
If you want to revamp your corporate web site, create internal webs for purposes such as human resources or worker education, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you build and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Reporting Custom Software
24-Hour FRx Report Development
For custom application development, Progent can supply programming experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Exchange 2013 DAG Technology Professional
IT Consultant Exchange 2013 Disaster Recovery
Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect vital areas such as ease of administration, availability, security and compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Dynamics GP Great Plains Accounting Consulting
Help and Support Dynamics GP Power BI
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and corporate management solution based, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP line, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular design you are able to purchase only the capability you currently need, with the option to add clients and increase capabilities when necessary. Progent’s Dynamics GP Software support engineers can show you how to install, configure and administer Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP/Great Plains.
Top CCIE Expert Certified Troubleshooting Meraki MR32 Access Point
Meraki MR72 Access Point Information Technology Consulting
Progent's Cisco Meraki wireless AP consultants provide online and onsite support services to assist businesses of any size to design, install, maintain, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Teleworker VoIP Remote Support Services
Technology Consulting Services Offsite Workforce IP Voice
Progent can help small and medium-size businesses to implement VoIP solutions to provide their at-home employees the advantage of seamless extensions of the corporate phone system.
Specialist Dell DRAC
Specialist Peppercon eRIC
Remote server management cards give IT administrators full control over a server without the requirement for a personal presence. Through these server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical help. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Network Security Inventory Consultancy
External Security Scan Services
Progent offers small businesses a pair of specially designed security inventory scanning packages that include, for a preset price, remotely administered inventory scans of your security profile which are evaluated by professional security specialists who assess the data collected by the scan, present unbiased evaluations of your current network security, and make suggestions for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while delivering enterprise-class assessments of your IT network's exposure to attack.
Compensation for Cisco Certified Openings
Work At Home Job Compensation for Computer Consulting
Progent's compensation structure is based on revenue sharing, so similar to working as a freelance consultant, your earnings are entirely tied to your generated revenue. Some Progent consultants focus on lifestyle issues and choose to work at an easy pace, utilizing our flexible schedule to follow individual enthusiasms such as hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing free time with family and friends. Others use the chance to earn big dollars via lots of effort and long days. Progent fully supports either end of the spectrum and any point in between.
Immediate Engineers Exchange Server Migration
Exchange 2007 to Exchange 2010 Upgrade Consult
Progent's Microsoft-certified network experts can assist your organization to determine the benefits of Exchange 2010 for your business and can help you to design and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer quick ROI by improving your productivity, lowering the expense of equipment and service, streamlining management, and integrating your vital communications technologies.
Support and Setup Aironet 802.11ac Access Point
Aironet 1600 Access Point Network Consultant
Progent's certified wireless networking consulting experts can assist organizations of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point environments to provide the performance, range, capacity, expandability, security and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and onsite consulting services for both end-of-life and current 802.11ac Aironet APs and Progent can help you design and maintain deployments of indoor and outdoor Aironet access points.
NetApp Clustered Data ONTAP Professional
24-7 NetApp MetroCluster and FlexPod Consultancy
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with continual replication to provide fast, zero data loss disaster recovery between sites located as far as 185 miles away from one another. Progent's team of veteran network consultants can help your business to design, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks like assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify adherence with information assurance standards and government mandates.
Computer Support Firms Intune Mobile Device Management
Small Business IT Consulting Company Workspace ONE Endpoint Management
Progent's Microsoft-certified consultants can assist your company to automate desktop change and update management by providing support for administration platforms such as Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Developer Firms Web Parts
Microsoft Expert Net Framework Integration Companies
If you want to update your production web site, create internal webs for purposes such as HR or worker training, establish a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also show you how to design and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Consult VMware Site Recovery Manager Compliance
VMware NSX and SRM Engineers
VMware's NSX virtual network technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to plan, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
Lync Server 2013 and SharePoint Professionals
Services Lync Server 2013 Front End Server
Progent's Microsoft consultants can help your company to assess the value of Microsoft Lync Server 2010 for your environment and can help you to design and carry out an installation of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and improves the productivity of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist your company to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the team-computing functions of Microsoft Office applications, and provide training and continuing technical support for Lync Server and other Microsoft products.
24/7/365 Microsoft AD Specialist
Active Directory Computer Consultants
Microsoft Windows Active Directory demands significant practical experience to configure optimally across an enterprise. Progent’s Microsoft Certified consultants are experienced in planning, integrating, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy beta version configuration objects in production Active Directory environments, and fixing failed configurations of AD and AD-associated programs.
Outsourcing Network Help Consultants
Chief Information Officer Outsourcing Consultant Services
Progent is structured to deliver comprehensive remote support for all technologies common to small business information systems and allows you to outsource an array of vital, on-demand services including a temporary Chief Information Officer to provide senior-level IT design and negotiating skills, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for critical projects like site moves orOS upgrades, connectivity consultants for designing high-performance and robust infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Windows Server 2012R2 Hyper-V Virtual Switch IT Services
24/7/365 Windows Server 2012 R2 Security Online Support Services
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, create a corporate-wide security plan, streamline IT administration, assist with creating applications, and generate and validate a DR/BC plan.
CCSA Outsourcing Services
GIAC Web Application Security (GWAS) Security Consulting Firm
Progent provides customers access to engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that clients have the right to know that their IT service providers have accredited training as well as extensive practical field experience so that Progent's customers can engage Progent's service with trust. In many cases, vendor certifications like the CCIE confers privileges for substantially superior vendor help than is available to non-certified consultants, enabling Progent to deliver customers a higher level of computer service. In addition, recognized credentials such as CISM or CISSP for network security can help corporate customers to show compliance with regulatory demands by engaging the services of accredited IT professionals.
Programming Companies Java
ASP Design
Progent’s team of expert programmers, database designers, and project managers can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by providing relational database designers and software programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with other data sources like SQL Server and Office Excel to build data-driven intranets and web portals. Progent also offers expertise with multiple web development technologies and can help clients to create, enhance, troubleshoot, or migrate web-based applications to utilize the latest advances in web technology.
Juniper SSG Series Gateway Security Consultancies
Juniper SSG320M Router Security Team
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Email Reputation Analysis Engineer
ProSight Email Security Consultancy
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Microsoft Small Business Server Consulting
Microsoft Small Business Server Consultant Services
Microsoft Small Business Server is a low-cost suite of server products that offers the foundation for a feature-rich but manageable information. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on experience designing and integrating seamless, comprehensive business network environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of experience integrating computer networks built on Microsoft products. This expertise ensures you results in installing, administering, and repairing network environments that incorporate the Microsoft Small Business Server package of servers and productivity software.
On-site Technical Support Cisco Firepower URL Filtering
Firepower Management Center Remote Support
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Engineers Microsoft Dynamics GP Upgrade Akron Canton
Dynamics GP System Migration Specialist Akron, OH
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered integration, software development, education, and debugging since the platform's debut. Progent offers advanced expertise for updating legacy Dynamics GP deployments. Progent can help you to design, validate, and carry out a cost-effective upgrade from a an outdated release of GP to the current version of Dynamics GP.
Antispam Consulting
Top Postini Information Technology Consulting
E-Mail Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a standard Postini license, you can still get access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and antivirus aggregation offering. Progent’s expert email security professionals can help you devise an email security plan that incorporates spam filtering and virus defense technologies and policies.
BlackBerry Software Technology Consulting Services
After Hours BlackBerry BPS Technology Professional
Progent offers the expertise of BlackBerry-premier professionals who can help small businesses to design, manage, and repair BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry expert and minimizing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, combined with Progent's efficient online support model, provides small companies an efficient solution for incorporating BlackBerry devices and software productively into their IT system.
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