Tacoma At Home Workforce Configuration Consulting
Help Desk Solutions Consulting and Support Services
Enlarging your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Tacoma organization to pick the right tools and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide services that go from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Tacoma, Washington companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Telecommuters
A fast, enterprise-wide switchover to a telecommuter business model, which could be motivated by a pandemic or as a component of a business continuity process, can overstretch even a well-staffed internal Help Desk. Progent's Call Center services allow organizations of any size to outsource or augment their Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of remote technical support experts along with enterprise-class ticketing and tracking technology to offer an affordable, modern Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 PC technical support from initial help requests to ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables telecommuters to monitor or edit the status of their active trouble tickets, add information, and append screen captures or relevant files. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables your business to supplement your current Call Desk organization by sharing delivery of Call Desk support services transparently between your regular IT support personnel and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's co-managed Support Desk service uses a collective support solution utilizing the leading professional services automation tool for managing help requests and trouble tickets, establishing ownership, tracking progress, and generating reports. For information about how Progent's Help Desk Call Center Augmentation Services can help your company to deliver world-class technical support to your at-home employees, go to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home solution for your Tacoma, Washington company, call
An index of content::
Microsoft SQL 2008 Online Support Services
Microsoft Certified Expert MS SQL 2008 Support
Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of creating, integrating, managing, and accessing enterprise data and database programs in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Telecommute Job Microsoft Certified
Job Telecommuting Microsoft Consultant
Progent wants to find fulltime, solutions-driven Microsoft accredited engineers with MCSE credentials; Cisco accredited system engineers with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security credentials; and advanced system design experts with a background in mobile solutions, wireless networking, high availability, disaster recovery, data preservation, and virtual servers. Progent also seeks professionals who can work on our team of help desk service technicians and off-site troubleshooting professionals. Also, Progent is hiring talented managers able to operate effectively in our fast-paced, virtual office environment.
Aten IP9001 Technology Professional
Remote Management Services
Remote server management cards give IT administrators full control of a server without the need for an on-site presence. Through remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote management cards to provide efficient off-site technical assistance. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Microsoft Exchange Server 2010 Migration Professionals
Remote Exchange 2003 to Exchange 2010 Upgrade Consultants
Progent offers expert support for each step of your Microsoft Exchange 2010 upgrade including end-to-end project management services, site readiness preparation, project design and documentation, specification of all new software licenses and equipment required, suggested vendor sourcing, system verification at customer site or at Progent's test facility, managing temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's support staff and users.
MRTG Specialist
24-7 Nagios On-site Technical Support
Network monitoring ordinarily involves tracking a system's resource utilization to help uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux and can be used to observe mixed-platform networks where UNIX and Windows operate together. Progent's system integration consultants can help you use both these programs to optimize and repair your network. Progent's Linux support services offer small businesses and developers help with managing and supporting UNIX and Linux networks that work with Windows-based products.
Microsoft Azure cloud migration Design
Microsoft Azure Storage Developer Firm
Progent can assist small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common errors small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Meraki Switch Configuration Technology Consulting Services
Remote Engineer Meraki and Nexus Switch
Cisco's Meraki MS line of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting to assist your company to design and deploy an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain security, develop and validate a disaster recovery strategy, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Support and Help Cisco firewall IPS
Cisco ASA Configuration Professionals
Progent’s certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular gigabit products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.
MS CRM Remote Consulting
MS CRM Online Support
Microsoft Dynamics Customer Relationship Management helps small businesses build positive customer relationships. Integrated Sales and Customer Service modules allow employees to share data to help promote sales success and offer consistent, efficient customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.
Cisco CCIE Online Network Installations
IT Consulting Firm Cisco
Progent's Cisco CCIE-certified network infrastructure consultants have extensive background assisting ISPs to architect, implement, manage, tune, and debug high-availability, scalable network solutions appropriate for shared public networks.
24/7 Progent's Management Team Service
IT Consulting Company Progent's Management Team
Progent's management team includes seasoned veterans with years of background providing computer consulting, troubleshooting, and strategic information system planning to businesses ranging from small offices to global enterprises. Great service calls for great personnel, and Progent has put together a management staff that can provide businesses with the top service value in the industry.
24x7 Microsoft Exchange 2016 Online Technical Support
Exchange 2016 IT Consulting
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and maintaining email systems for companies in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system features security, fault tolerance, easy connectivity for remote and mobile users, efficient management utilities, and seamless integration with telephony. Progent offers expertise and support services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or medium businesses to migrate to Exchange 2016 or Exchange 2013 Server.
Network Consultants Small Business Server 2008
Microsoft Small Business Server 2003 Support
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET products bundled with Small Business Server 2011 calls for a computer support expert with hands-on background planning and building seamless, end-to-end business network environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of background integrating computer networks powered by Microsoft platforms. This experience assures you success in deploying, administering, and maintaining network solutions that incorporate the Small Business Server package of servers and productivity software.
Microsoft and Apple Mac Desktop IT Outsourcing Firms
Help Microsoft and Apple Mac Desktop
Progent can provide a wide array of economical remote and onsite support services to assist you to install, manage, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
IT Consulting Server Monitoring
24x7x365 24x7 Network Support Services
Even if your business has a minimal computer services group and a limited technology budget, your information network can still have the same high reliability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network professionals, the most recent network management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital business applications and hardware operating.
Open Now SQL Server 2016 and Excel Support Services
SQL Server 2016 Development Consultants
SQL Server 2016 introduces major enhancements in speed, scale, data security, uptime, BOYD integration, and built-in business intelligence. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consultants can provide remote and onsite support to help organizations of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Customer Relationship Management Network Engineer
Part-time CIO Computer Consulting Company
Progent's application experts can provide in-depth consulting, custom development, deployment assistance, and webinar training for popular applications that address vital areas including ERP and MRP, general accounting, management reporting, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting support online, Progent can assist small businesses anywhere in the United States to avoid the time and expense related to travel and on-site activity without compromising the effectiveness of consulting support.
Content Delivery Networking Products Professionals
Fault Tolerant Load Balancing Computer Consultants
Progent provides high availability load balancing support covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
BDR and Business Continuity Solutions Technology Consulting Services
ProSight Managed Cloud Backup Services Help and Support
ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your business-critical information.
Excel Slicers Network Administration
Server Installation Office 2016
Progent's certified Microsoft Office and Office 365 experts can help businesses to incorporate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and enables improved business results. Progent can assist your company to integrate Office or Office 365 applications with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Office and offers customized online training to individual users or teams.
Network Consultant Windows and Linux
Microsoft Experts Windows, Linux, UNIX, Solaris IT Consulting
If your business network combines Linux platforms with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your operating systems to run side by side for easy management, transparent dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows integration support offerings include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk Call Center services.
Specialist Aironet Wave 2 Wi-Fi AP
Specialist Aironet Outdoor Wi-Fi Access Point
Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or on-premises integration and troubleshooting support to help you to design, implement, update, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to work with your specific office design, construction, and anticipated network traffic.
Exchange Server Help and Support
Exchange Server Remote Technical Support
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting email systems for companies in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers security, high uptime, easy connectivity for remote and mobile users, time-saving administrative tools, and seamless integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and Exchange 2000. Progent can also help small or medium companies to migrate to Microsoft Exchange 2016 or MS Exchange 2013.
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