Tacoma Offsite Workforce Connectivity Consultants
Call Desk Solutions Consultants
Enlarging your remote workforce can have a significant effect on network infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Tacoma company to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Tacoma, Washington businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Support for Teleworkers
A sudden, organization-wide switchover to a from-home business model, which might be driven by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even the most efficient in-house Call Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or expand their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk services leverage Progent's nationwide team of remote technical support experts combined with enterprise-class ticketing and tracking software to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop support from initial service requests through ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal enables from-home workers to monitor or revise their current tickets, enter information, and upload screenshots and attachments. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT experts to deal with complex issues. For more information, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Supplemental Service enables you to augment your existing Support Desk staff by sharing delivery of Call Center support services seamlessly between your regular support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's shared Support Desk service is based on a co-sourcing support solution utilizing the leading PSA platform for managing help requests and ticketing, assigning responsibility, tracking progress, and producing management reports. For details about how Progent's Support Desk Supplementation Services can help your company to deliver world-class desktop support to your at-home workforce, refer to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Tacoma, Washington organization, call
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Microsoft Experts MySQL Community Edition Classes
Top Ranked MySQL WorkBench Integration
Progent offers affordable online access to an Oracle MySQL DBA or software developer and can assist organizations of all sizes to configure and maintain MySQL within a robust network infrastructure that provides high levels of performance, scalability, and security. Progent also has proven skill helping companies port databases from Oracle to MySQL.
Urgent Windows Server 2019 upgrade Professionals
Consulting Windows Server 2019 Encrypted Networks
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Remote Computer Engineer WLAN Site Survey
Support Services Wi-Fi Site Survey and Design
Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network customized for your facilities, offering your business a wireless solution that has the reception, performance, density, data protection, and roaming capability your company needs.
ProSight Remote Server Monitoring Technology Consulting Services
ProSight Remote Desktop Monitoring On-site Technical Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating at peak levels by checking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all potential issues can be resolved before they can disrupt productivity.
Consultant Dynamics GP Integration Manager
Dynamics GP Visual Studio Consulting Services
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that let you track your business more effectively, transforming uncooked data into valuable understanding of your company and customers.
Desktop Monitoring Network Consultant
Automated Server Monitoring IT Consulting
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to disrupt productivity.
Online Support Office 365 and on-premises Exchange
Hybrid Exchange Online and Exchange on-premises Remote Technical Support
Microsoft supports transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and within budget.
Consulting Hourly Price Networking Group
Consultant Price Data Recovery
Progent's pricing model is to bill for online service and on-premises visits per minute. As a result, you pay only for received services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no retainer for support services delivered during normal working hours. Many support firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
Windows Server 2019 LEDBAT Remote Technical Support
Windows Server 2019 Hybrid Solutions Integration Support
Progent's certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Redundant Internet Technical Support
Fault Tolerant Internet Connection IT Services
Progent's Cisco-certified IT engineers can help you build an economical, high availability Internet configuration solution that can deliver non-stop Internet access via a wide array of high availability Internet access technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the latest techniques for high availability Internet connections to create an economical, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet connections.
Top Rated Cybersecurity Tech Services Juniper Junos Configuration
Juniper Junos Network and Security Manager Technical Support
Progent's Juniper-authorized network engineer can help you to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate smoothly from outdated devices to current releases. Progent's Junos OS consultants can also provide support for Juniper's premier network control software to enable you to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that include a combination of Juniper's OS platforms.
Windows and Linux Computer Consulting
Microsoft Windows, Linux, UNIX, Solaris Consultant
If your business computer system combines Linux-based products platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a unified network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high availability, enhanced performance, and tight security. Progent's Linux and Microsoft Windows coexistence assistance offerings feature IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk outsourcing.
Exchange 2003 Server Upgrade Remote Consulting
Exchange Server 2003 Upgrade Remote Troubleshooting
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to finish your move quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Support and Integration Windows Server 2008 Active Directory
Windows Server 2008 Hyper-VI Technology Consulting
Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and flexibility that improve productivity of local, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver affordable remote engineering, troubleshooting, and education services to assist you to design, implement, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.
Solaris Migration Consulting
Solaris to Windows Upgrade
Progent can assist your business to plan and implement an efficient transition from a Solaris-powered information system to a network powered by MS Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to guard your information and reduce productivity disruption by designing an effective migration plan that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of current infrastructure, migration planning and validation, Microsoft Exchange migration support, data and application software migration, and server and mass storage transition and consolidation.
Windows, UNIX, Solaris IT Services
UNIX with Windows Consultant Services
Progent's UNIX family support experts provide small businesses and software developers support for managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Citrix StorageLink Site Recovery Consultant Services
Citrix StorageLink Site Recovery Consultant
Progent's Citrix-certified experts can assist you to evaluate the strategic value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and fault tolerance of your virtual network while lowering the cost of resources and support and simplifying management processes.
Altaro VM Backup Local Network Consulting
Specialist Altaro VM Backup Scheduling
Altaro VM Backup software provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to assist you to plan, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
Computer System Consultant Telecommuting
Remote PC and Smartphone Software Security Consultant
Progent's remote access and smartphone synchronization specialists can help you to design and deploy connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling your business to optimize the productivity of your remote workers.
Data Protection Manager 2016 Backup and Restore Professional
Biggest Data Protection Manager 2016 and Windows Server 2016 Consultants
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for key platforms such as SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, implement, administer, and troubleshoot a multi-site backup/recovery solution built around SCDPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide occasional expertise to help you through challenging issues or deliver comprehensive project management services to make sure you finish your SCDPM 2016 deployment on time and on budget.
System Center 2016 and Intune Professionals
Remote System Center 2016 and Exchange Online Integration Consulting
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced IT service packages, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class reliability, security, and productivity.
SBS 2008 Configuration
SBS 2008 Support Outsourcing
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a powerful but manageable information. The technical sophistication of the Microsoft .NET products included with Small Business Server requires a network consultant with hands-on background designing and building cohesive, end-to-end business technology environments. Progent's Microsoft SBS Server professionals have an average of more than a decade of experience integrating business systems powered by Microsoft products. This background assures you results in installing, administering, and maintaining network environments that incorporate the Microsoft Small Business Server package of servers and productivity software.
New York Technicians
Migration Mississippi
Progent’s Technical Response Center offers low-cost nationwide after-hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 telephone support and online secure computer access to troubleshoot and resolve technical problems rapidly and affordably.
Service Providers Microsoft Office XP
Online Troubleshooting Microsoft Office System
To deliver economical network support for small businesses, Progent offers full-service computer outsourcing plans that offer small organizations quick access to network expertise without requiring you to hire, educate, and manage a large full-time IT team. Progent’s IT outsourcing packages give you an affordable way for building a protected and reliable environment for your favorite Windows office productivity suites including Office XP and Office 2003.
wireless controller Consulting
2500 Wireless Controller Computer Engineer
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by detecting cyber threats and filtering traffic content according to user type and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Exchange Server 2000 On-site Support
Biggest Exchange 2000 Upgrade Upgrade Consultant
Progent is among the most expert information technology consulting companies for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full advantages of Microsoft Exchange 2000 for common situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
After Hours Cisco ASA Firewall URL Filtering Support and Integration
Cisco ASA and VMware Integration
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Call Desk for Remote Workers Remote Support
Teleworker Technology Consulting Services
Progent has two decades of experience helping small and mid-size businesses to design, install, tune, administer, and troubleshoot information networks that support at-home workers.
BlackBerry Email Engineer
BlackBerry Email Consulting Services
Progent can provide the services of BlackBerry-certified experts who can help small companies to plan, manage, and repair BlackBerry technology economically and effectively, doing away with the need for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, provides small and mid-size businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT network.
Consultants Windows and UNIX
Network Consultants Windows, UNIX, Solaris
If your business runs a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can assist your entire enterprise in a wide range of security areas including security administration procedures, security architecture and strategies, connection management systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISA and CISM define the fundamental competencies and worldwide standards of knowledge that information security professionals are expected to master. These certification provide executive management the assurance that those who have earned their CISM or CISSP certification have the experience and theory to offer world-class security support and consulting help.
Consultants Azure hybrid cloud solutions
Development Firms Microsoft Azure integration
Progent can assist you with every stage of Microsoft Azure migration including requirements definition, readiness assessment, solution architecture, pre-production testing, implementation, automated administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help you to set up and debug firewalls and VPN connections so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure services.
Award Winning Private Cloud Virtual Datacenter Hosting Consulting
Hosting for Virtual Servers Technology Professional
Progent’s private cloud hosting service enables small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restoration. Smaller organizations can take advantage of Progent’s private cloud hosting service to avoid major investments in the acquisition, upkeep, and operation of network hardware and data center facilities while achieving world-class levels of system availability and physical security.
Ubiquiti UniFi Controller software Consultant Services
Engineer Ubiquiti UniFi switch
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances running throughout multiple venues with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can assist you to determine the value of UniFi products for your environment and assist you to design, install, administer, and maintain your UniFi solution.
CRISC Certified Risk and Information Systems Control Architect Services
Consultant CRISC Certified Risk and Information Systems Control Analyst
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution following leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Remote Workforce Cloud Integration Network Engineer
At Home Workforce Cloud Integration Consultant Services
Progent can assist small and medium-size companies to provision their home-based workers with transparent integration with cloud resources.
SQL Server 2012 AlwaysOn Availability Groups Technical Support Services
Power View IT Consultants
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned database application programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified data security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define an efficient and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Professional Redundant ISP
Consultants High Availability Internet Connections
Progent's Cisco-certified network experts can help you build an affordable, 24x7 Internet configuration architecture that can achieve 24x7 Internet access via a wide array of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the latest techniques for 24x7 Internet connections to implement a cost-effective, completely redundant Internet network with automatic failover and other features to create non-stop Internet availability.
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