Vancouver Remote Workforce Solutions Consultants
Call Desk Augmentation and Outsourcing Consulting Services
Expanding your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Vancouver organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent can provide support services that go from on demand expertise for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Vancouver, British Columbia companies to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Help Desk Services for Teleworkers
An emergency, enterprise-wide transition to a telecommuter business model, which might be activated by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Help Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide network of online IT support experts along with world-class ticketing and follow-up technology to offer an affordable, advanced Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop technical support from initial help requests through ticket creation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or update the status of their current trouble tickets, enter information, and upload screenshots or relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support specialists to deal with advanced issues. For more information, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Supplemental Service allows you to augment your current Call Desk organization by sharing responsibilities for Help Desk Call Center support transparently between your regular support personnel and Progent's nationwide pool of PC support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collaborative support solution based on the leading PSA platform for managing service requests and ticketing, assigning responsibility, monitoring progress, and producing reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your company to deliver best-in-class desktop support to your at-home employees, see Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home solution for your Vancouver, British Columbia organization, phone
An index of content::
Hornetsecurity Altaro 365 Total Teams Chat Backup Onsite Technical Support
Hornetsecurity Altaro 365 Total Teams Chat Backup Specialist
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Dynamics GP BizTalk Adapter Specialists
Dynamics GP Visual Studio Specialist
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that let you track your business more thoroughly, transforming uncooked data into useful understanding of your company and customers.
Consultants Altaro VM Backup Troubleshooting
Emergency Hornetsecurity Altaro VM Backup Offsite Help and Support
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Professionals WiFi 6
Consultant Services Wireless Network
Progent can show you how to design, deploy, manage, and troubleshoot an efficient Wireless network infrastructure, select appropriate products, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11x network security plan that is well aligned with the security plan for your entire business network.
UNIX Consulting
UNIX Consultancy
Progent's Sun Solaris family consulting experts offer small and mid-size companies and developers help with administering and maintaining Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you a convenient one-stop source to show you how to create and manage a protected and reliable mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
.NET macOS Development Firm
.NET Software Reports
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET apps rapidly and at low cost.
Top Conti ransomware hot line Services
NotPetya ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
Microsoft SQL Server 2008 On-site Technical Support
SQL Server 2008 Online Support Services
SQL Server 2008 delivers powerful, familiar tools to IT experts and network users, lessening the complexity of creating, deploying, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and broad knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Integration Project Server
Project Server 2010 Integration Support
Progent's Microsoft engineers offer in-depth expertise in deploying, managing and troubleshooting any edition of Microsoft Project Server and can provide a broad variety of affordable remote consulting services based on industry best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include system planning, installation and migration, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training classes.
Intune and Apple iOS IT Consulting
Intune and Apple iOS Technical Consultant
Progent's Intune consultants can help your organization to assess the business value of utilizing Intune for configuring and managing your portable devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist you to configure security and compliance policies, plan and deploy pilot systems to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.
Juniper Firewall/VPN Security Consultant
Cybersecurity Contractors Juniper NetScreen VPN
Progent's Juniper-certified NetScreen engineer can assist your company to install and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology environments.
SharePoint Server Support Outsourcing
Office SharePoint Server 2003 Integration Support
Progent's Microsoft-certified experts offer small and midsize companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common location for your employees or clients to connect to, manage, distribute and interact with useful data, files, and applications and to interact with other people. It allows faster and better decisions, more efficient sharing across groups and more economical business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information accessible within and outside an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the data they've created in a way that makes data convenient to locate, download and re-use.
Remote Edge Routers Technology Consulting Services
Meraki MX75 router Support
Cisco has developed a full product line of routers including appliances built to provide the protection, performance, and availability demanded by organizations ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Cisco and Microsoft Certified Experts Computer Consultants Co-managed Support Desk
Open Now Virtual Service Desk Network Consultants
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Online Support Services ASA 5540 Firewall
Cisco ASA 5500 Firewalls Consulting
Progent's Cisco certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
IIS Development Firm
Design Firm Application
For custom program development, Progent can provide software design experts to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Windows 10 Cortana On-site Support
Computer Engineer Microsoft Windows 10 Evaluation
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and upgrade support for Windows 10 provided by Progent include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, automated provisioning and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and users, and post-migration consulting support.
Access Contract Programming Firm
Power View Integration Companies
Progent can provide online and on premises consulting to help your organization with any aspect of business intelligence reporting ranging from debugging or enhancing reports to planning and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can assist you to support your existing BI environment, assist you to migrate databases and applications from a discontinued reporting product to a modern solution, and deliver as-needed online training to meet your specific requirements. Progent's business reporting and analytics professionals can provide expertise in all popular BI reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.
24-Hour Network Engineer Microsoft Windows Server 2016 Clustering
Windows Server 2016 Cloud Witness Professionals
Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Engineer Microsoft Azure hybrid cloud solutions
Multiple cloud integration Engineers
Progent can provide advanced remote consulting to help organizations connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your IT team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that utilize physical IT assets along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 20 years of experience providing advanced consulting services remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Fault Tolerant Internet Connection Support and Integration
Biggest High-Availability Internet Network Integration Services
Progent's Cisco-certified IT professionals can help you build an economical, fault tolerant Internet configuration architecture that can deliver non-stop Internet access through a broad array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to help you utilize the most current techniques for fault tolerant Internet connectivity to create an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet connections.
Office Web App Computer Consulting Firms
Immediate Microsoft 365 Outlook Computer Companies
Progent's certified Office and Microsoft 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive solution that offers fast return on investment and enables better business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility issues with different versions of Office desktop and can provide customized online instruction to individual users and groups.
Largest Mac Consultancy Services Company
Consultant macOS Troubleshooting
Progent provides national online phone support and consulting services for businesses that operate macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows products. Progent's consultants offer macOS and OS X clients a variety of services such as desktop assistance, migration to the latest version of macOS from other earlier editions of macOS or OS X, plus help with Mac applications. Progent can also help your business with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Online IT help offers optimum return for your IT budget by extending client productivity and shortening the time billed for computer repair services. Advanced online access technology and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your location. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to help with the most challenging system issues.
NetApp SAN Fabric Specialists
NetApp MetroCluster Consultancy
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite support for NetApp's complete family of SAN products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently following best practices.
Exchange 2013 DAG Engineer
Professional Exchange 2013 eDiscovery
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect vital IT areas including manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing remote consulting and management for Exchange Server 2013.
NetApp MetroCluster Consultants
Consult MetroCluster Management
Progent offers enterprise clients the services of a certified NetApp consultant to deliver online or on-premises support for NetApp's complete line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on leading practices.
Microsoft Experts Windows 2003 Server Remote Troubleshooting
Windows 2003 On-site Technical Support
Progent's Microsoft-certified Windows Server 2003 engineers offer computer support and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, update, and support services include network design, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
24x7 Subcontractor Job Home Based Computer Consulting
Home Based Senior Network Engineer Contractor Job
Progent is convinced that a carefully architected and implemented network can be a crucial factor for accelerating a firm's growth, and we apply this credo in our own system infrastructure. We have created a zero-downtime virtual office infrastructure that allows our staff consultants and certified contractors to offer fast and effective service, collaborate closely on challenging projects, and gain from career and private maturity by being a member of an exciting company culture of personal drive and independence.
Microsoft Exchange 2019 Professional
Exchange Server 2003 Specialist
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging systems for clients in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, fault tolerance, easy connectivity for off-site and mobile users, efficient management tools, and productive integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013.
Duo Zero Trust Cybersecurity Technology Consulting Services
Duo MFA and Single Sign-on (SSO) Configuration
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Dynamics GP Great Plains Software Support and Setup
Consulting Services Dynamics GP Software
important features of Dynamics GP accounting include a modular design that allows you to buy only the components you need, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting services that allow you to monitor all operations, revenues and spending and sales patterns, integration with Microsoft Office to enable access to business information, the capability to process data from almost any db software or workstation software into Microsoft Dynamics GP, plus an open architecture that makes it easy to create custom programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP consultants to help you turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Immediate Virtual Server Administration Website Network Consultant
Consult Hyper-V 3.0 Virtual Server
Progent's Microsoft-certified consultants can help you analyze the potential advantages of Hyper-V-powered server virtualization for your business, conduct test installations to validate Hyper-V's compatibility with your line-of-business applications, assess your network and server infrastructure for optimal operation with virtualization solutions, assist you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to monitor and manage Hyper-V, provide expert consulting help for improving the protection of your virtual machines, establish and test disaster recovery procedures that maximize network uptime, and deliver ongoing consulting and technical support including affordable remote repair and turn-key Help Desk services.
Work at Home Endpoint Management Technology Consulting Services
Online Consulting Offsite Employees Endpoint Management
Progent can help small and medium-size organizations to deploy unified endpoint management platforms for maintaining endpoints used by teleworkers.
Windows Server 2008 Security Network Consultants
Windows 2008 R2 Troubleshooting
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and migration strategies, integrate Windows Server 2008 with your IT environment and workload, train your IT staff how to run enhanced management utilities, and provide continuing consulting and support via affordable alternatives such as Help Desk Call Center support and remote technical assistance.
System Center Management Packs Consulting
SCOM Management Packs Network Engineer
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and repairing SCOM solutions and can provide companies of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to fix critical problems detected by SCOM 2012.
Wireless Site Survey Online Technical Support
Online Wireless Site Survey Network Consultants
Progent's Wi-Fi site survey services assist you to plan, install and debug a Wi-Fi network optimized for your facilities, providing you a wireless solution that delivers the reception, performance, capacity, data protection, and roaming capability your company requires.
24-Hour Remote Support Meraki MR45 Access Point
Configuration Meraki MR66 Access Point
Progent's Cisco Meraki wireless access point experts provide remote and onsite support to help organizations of any size to plan, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers the same access, performance, security compliance, manageability and availability for wired and wireless clients regardless of their location or device.
Microsoft Certified Partner Windows and UNIX Specialist
UNIX, Windows Consult
Progent's UNIX family consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single consulting firm to help you create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
CISM Forensics Services
Security Evaluation Security Planning
For smaller companies, computer security and information assurance and compliance can be too complicated to stay ahead of but too dangerous to ignore. The largest largest enterprises have been hacked, and the top cloud service providers have occasionally been knocked out. It looks as though there's nowhere to run. Progent makes it affordable for small and midsize businesses to carry out vital IT security projects successfully by providing the advantage of billed time to the nearest minute without any minimum billing for remote support. This means you can have access to a world-class information consultant to provide just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a complete security strategy.
Windows Server 2019 Cluster Operating System Rolling Upgrade Support
Windows Server 2019 Deduplication Professional
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your business to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
WatchGuard Firebox T85 Firewall Security Team
24-7 WatchGuard Fireware Network Security Auditor
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Cisco DNA Center Specialist
Catalyst 9100 Series Access Point Consulting Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
24-7 Microsoft 365 authentication On-site Technical Support
Remote Technical Support Microsoft 365 PST migration
Microsoft has made a strong effort to enable transparent hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This permits you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Project Management Consult
Project Design Tuning Consultants
For advanced project management support, Progent offers the services of veteran information technology experts with years of experience in technology management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise customers adhere to leading practices to make sure strategic projects are successfully completed on time and within budget.
24-Hour NotPetya ransomware recovery Professionals
Immediate Nephilim ransomware recovery Engineers
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Microsoft Exchange Server 2016 Upgrade Planning Support
Microsoft Exchange Server 2016 Migration Integration Support
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Microsoft Windows 2008 R2 Support Services
Computer Engineer Windows Server 2008 R2
Microsoft Windows Server 2008 represents an important step forward in making information systems more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent can assist your business get the most from the improvements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, monitoring, and security services.
IoT device patch management Services
Endpoint patch management Consulting Services
Progent's managed services for patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
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