Enlarging your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping SMBs to design, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Vancouver company to select the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Vancouver, British Columbia businesses to with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Services for Telecommuters
An emergency, company-wide transition to a teleworker workforce, which could be the result of a pandemic or as an element of a business continuity process, can overstretch even the most efficient internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Help Desk with Progent's online Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Vancouver, British Columbia company, call