Vitória Offsite Workforce Connectivity Support Services
Help Desk Call Center Solutions Consultants
Expanding your telecommuter workforce may have a significant impact on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Vitória organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers services that go from as-needed expertise for helping you over challenging IT roadblocks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist Vitória, Espírito Santo businesses to succeed with any facet of building a high-performing remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, data security, data protection solutions, and streamlined management.
Help Desk Services for Remote Workers
A sudden, enterprise-wide transition to a telecommuter business model, which could be the result of an epidemic or as an element of a disaster recovery process, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or expand their Help Desk with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk services utilize Progent's nationwide team of online IT support experts along with enterprise-class trouble ticketing and tracking software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of remote Level 1 desktop support from initial service requests through trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to monitor or edit the status of their current trouble tickets, add information, and append screen captures or relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to deal with advanced issues. For more information, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service enables you to supplement your existing Call Desk organization by sharing responsibilities for Help Desk Call Center services transparently between your regular IT support personnel and Progent's extensive team of desktop support technicians and subject matter experts. Progent's shared Call Center service uses a collaborative support model utilizing the number one professional services automation (PSA) tool for managing service requests and ticketing, establishing responsibility, tracking progress, and generating management reports. For information about how Progent's Support Desk Supplementation Services can enable your business to deliver best-in-class technical support to your teleworkers, see Progent's Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Vitória, Espírito Santo business, phone
An index of content::
certificate expiration management Engineer
ProSight SSL management Specialists
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Ubiquiti UniFi wireless LAN Consulting Services
Consulting Services Ubiquiti's U6 Long-Range WiFi AP
Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can help organizations to determine the advantages of Ubiquiti UniFi wireless APs for your company and help you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and position Ubiquiti UniFi wireless APs for your required signal coverage and performance.
WiFi Site Surveys Security Consulting Firms
Work at Home Integration Guru
Progent's IT outsourcing packages offer affordable computer consulting for small organizations. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building an on-line business solution, outsourcing your network technical services can contain costs and eliminate risks, permitting network service budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available network foundation for your vital business software powered by Windows.
Microsoft Access application development Consulting
24-7 Consultant Services Microsoft Access application development
Progent offers cost-effective remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert support for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar classes for Office Access programming and database administration.
Altaro VM Backup Live Backup Network Consulting
Hornetsecurity Altaro VM Backup Integration Technical Consultant
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Small Business IT Outsourcing Firm
Small Business Integration Firms
Progent's Microsoft and Cisco premier network engineers can provide expert support for a wide range of technologies and can deliver that expertise online anywhere in the U.S. or in person in select cities throughout the country and anywhere in . Progent offers remote support for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network issues, as well as the the support of CISA and CISSP-accredited security consultants to handle complex security planning and problem solving. Progent has delivered remote troubleshooting to companies in all 50 states in the United States.
Catalyst Wi-Fi 6/6E AP Site Survey Network Engineer
Catalyst Wi-Fi 6/6E AP Security On-site Support
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Immediate Part-Time CIO IT Consultant
Microsoft Certified Expert CIO IT Consulting
Progent can provide small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible technology to improve business processes so they match more closely with your business goals. Your company can develop and implement a well thought out information technology strategy without incurring the expense of a full-time senior IT executive.
Microsoft SQL Server Security Consulting
Urgent MS SQL Server Contract Programmer
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals and network users, reducing the complexity of creating, integrating, managing, and accessing company data and analytical programs in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Microsoft Windows Server 2019 Hybrid Integration Support and Help
Windows Server 2019 Windows Admin Center Support Services
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Microsoft Windows 10 ADK Consultant Services
Windows 10 Upgrade Consultant Services
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's experts include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and post-migration consulting support.
SCCM Intune Integration Online Troubleshooting
Top Quality SCCM Reporting Network Consultants
System Center Configuration Manager automates application and device deployment at scale, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, provides network health monitoring, enables safe self service, and delivers a single point of control for managing multi-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Email Allow Lists Consult
Email Outbound Content Filtering Consultant
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and world-class protection for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Online Consulting ISA 2004 Server
Technical Support Services ISA 2004 Standard Edition Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Small Office Network Support Technician
Small Office Remote Troubleshooting
Progent's Microsoft and Cisco certified network engineers can provide expert support for a wide array of products and technologies and can provide that assistance by phone anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent provides online help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Windows and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, plus the assistance of CISA and CISM-qualified security consultants to handle high-level security planning and problem solving. Progent has provided online network support to businesses in all 50 states in the U.S.
Citrix StorageLink Gateway Engineers
Citrix Workflow Studio Consultant Services
Progent's Citrix experts can assist your organization to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and recoverability of your virtualized network while reducing the cost of equipment and support and streamlining management processes.
Solution Provider Network Management Soultions
DNA Center Management Outsourced IT Services
Progent's Cisco-Certified network engineers can assist you to run Cisco's management tools alongside a selection of specialized third-party products to create a comprehensive network management strategy in order to keep your network running reliably, conserve limited resources, guard your data, recover rapidly from hardware failure or malicious assaults, and allow you to expand or reassign network resources sensibly and economically as your company evolves.
Cisco Certified CCIE Computer Consultancy Firms
Cisco CCIE Online Consulting Services Firm
Progent offers rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your network via powerful remote diagnostic utilities to provide quick and affordable troubleshooting and repair of urgent network issues.
Google GCP hybrid cloud integration Consultant Services
Professionals Google Cloud Windows
Progent can provide cost-effective online and on-premises consulting to help businesses to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Emergency SQL Server Capacity Planning Developer
Award Winning Microsoft Expert Contract Programmer SQL
SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to network users, reducing the difficulty of creating, integrating, managing, and accessing company information and database applications on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in planning and building information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Service Desk Sharing Outsourcing
Specialist Shared Network Support Help Desk
Progent provides three basic kinds of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your customers convenient access to a dependable technical group with years of experience providing phone support and online troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Help Desk a positive reputation as a solid contributor to company productivity. Progent's goal is to fix rather than merely record problems.
Support and Setup Microsoft 365 AD Connect
Microsoft 365 and iOS Technical Support
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and other Exchange infrastructure to reduce hardware costs and management overhead. You can use Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to assist your organizations to evaluate the benefits of Microsoft 365 Exchange Online, plan a solution that fits your business needs and budget, implement an efficient migration from your existing Exchange organization to one that includes Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
Citrix StorageLink Gateway Specialists
Consultant Citrix StorageLink Site Recovery
Progent's Citrix-certified consultants can assist you to assess the strategic value of the available editions of Essentials for Hyper-V, help you to integrate Citrix management utilities in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining administrative processes.
Exchange 2003 Support and Setup
Technical Support Exchange Server 2003 Upgrade
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Top Juniper SSL Router Cybersecurity Contractors
Juniper SSL VPN Router Network Security Auditor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Juniper SSG140 Router Secure
Audit Juniper SSG5 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Exchange Server 2016 Upgrade Planning Network Consulting
Computer Consultants Microsoft Exchange 2016 Upgrade
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Shared Help Desk Ticketing Economics Consulting Services
On-site Technical Support Co-managed Helpdesk Costs
Progent's Help Desk outsourcing and co-sourcing service programs help businesses to reduce costs and improve productivity.
Catalyst Switch EVN IT Consultant
IT Consulting Catalyst Switch VSS
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move smoothly from legacy appliances to current devices.
Online Technical Support On Demand IT Staff Augmentation Services
Temporary Staff Augmentation Services Integration Services
Progent's temporary staff augmentation services allow you to meet the need for IT professionals without incurring the expense and hassle associated with identifying and hiring experienced technical workers and without increasing your permanent head count.
Top Windows 11 Upgrade Consult
Windows 11 Migration On-site Support
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 including cloud integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated provisioning, and Call Center support.
System Center 2016 Virtual Machine Manager IT Consulting
System Center 2016 Security and Compliance Support and Help
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Small Office Network Integration
Small Business Network Consulting
For small companies interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Windows Server 2019 Hybrid Integration Online Support
MCSE Expert Certified Support and Setup Windows Server 2019 Cybersecurity
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Professional System Center MOM
Technology Consulting Monitoring and Reporting
Progent provides a variety of IT support bundles for small companies. These IT outsourcing and server monitoring solutions are based on the proactive problem handling abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and system management software platform that tracks the availability, performance, and security of your information system and identifies potential problems before they can disrupt your system. With Progent's economically priced IT service packages, small businesses can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.
Microsoft SBS 2008 Network Consulting
Microsoft Small Business Server Engineers
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET components bundled with Small Business Server calls for a computer support expert with hands-on background designing and integrating cohesive, comprehensive business network solutions. Progent's SBS Server professionals have an average of over 10 years of experience integrating computer systems built on Microsoft platforms. This experience assures you success in installing, administering, and troubleshooting network environments that include the SBS Server suite of servers and productivity software.
Mac Office Outsourcing
Microsoft Web Apps for Mac Engineer
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that mix Apple Macintosh with Windows computers with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
Immediate WatchGuard Firebox M390 Firewall Technology Consulting Services
WatchGuard VPN Testing
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Consulting ransomware removal and file restore
Sodinokibi ransomware recovery Consulting
Progent's seasoned ransomware recovery experts can help you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
ProSight Virtual Hosting Consult
Private Cloud Solutions Consultants
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages including lower capital costs, savings on operational costs, better management focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
Computer Consulting Comprehensive Event Management
Microsoft System Center Operations Manager Specialist
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager solutions and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to help you to fix critical issues uncovered by SCOM 2012.
Urgent Arkansas Small Business Network Consulting Companies
Troubleshooting Arkansas
Progent's Technical Response Center provides low-cost national after-hours online support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer extended hours phone help and online direct computer access to isolate and resolve network problems quickly and affordably.
Select Topic: