Enlarging your telecommuter workforce can have a significant effect on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Vitória organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services that go from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Vitória, Espírito Santo businesses to with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Services for Teleworkers
A fast, enterprise-wide switchover to a from-home business model, which could be driven by a pandemic or as part of a business continuity plan, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services allow organizations to outsource or augment their Call Desk by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Vitória, Espírito Santo organization, call