Vitória Remote Workforce Connectivity Consulting and Support
Help Desk Call Center Solutions Consulting Services
Expanding your at-home workforce may have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Vitória company to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services that go from on demand guidance for getting you past challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Vitória, Espírito Santo businesses to with any aspect of creating a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and streamlined management.
Help Desk Support for At-Home Workers
A sudden, enterprise-wide transition to a teleworker workforce, which could be activated by an epidemic or as part of a business continuity plan, can overwhelm even the most efficient internal Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center services.
- Progent's Standard Call Desk services leverage Progent's nationwide network of remote IT support specialists along with enterprise-class ticketing and follow-up software to provide an affordable, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 PC technical support from service requests through trouble ticket generation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to monitor or edit the status of their active tickets, enter information, and append screenshots and relevant files. Support services are provided at a significant price reduction off Progent's normal Level 1 desktop support charges, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to resolve advanced issues. To find out more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables your business to supplement your current Support Desk team by sharing delivery of Help Desk support seamlessly between your in-house support personnel and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's co-managed Call Desk service is based on a collaborative support solution based on the number one professional services automation tool for managing service requests and ticketing, establishing ownership, monitoring progress, and producing reports. To learn how Progent's Help Desk Augmentation Services can help your company to provide world-class IT support to your at-home workforce, refer to Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Vitória, Espírito Santo business, call
An index of content::
Cisco CCNA Contract
Computer Consultants Telecommuting Job
Progent is seeking a range of on-staff employees including solutions-driven MCSEs; connectivity experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with backgrounds in mobile connectivity, wireless networking, high-availability environments, disaster recovery planning, data protection, and VMware technology. We are also looking for desktop support technicians, off-site service professionals, and CISSP or CISM certified security consultants. Progent is also seeking experienced managers able to perform effectively in Progent's dynamic, virtual office model. Progent contracts independent consultants who have specialized expertise and working background in high-demand IT areas beyond Progent's main service focus. Progent's Experts Group includes contractors who can provide consulting and programming services for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide expert help in areas such as telecommunications, web site development, EDI, web commerce, or database management. Freelance consultants certified by Progent cooperate with our staff consultants to deliver comprehensive IT services for small and midsize business networks.
24-Hour Network Security Protection Bulletins Security Consultants
Critical Security Alerts Auditor
This page contains current updates on security threats, patches, and best practices. Contact Progent if you need help securing your system against the latest IT security threats.
SonicWall NSA 6650 Firewall Intrusion Detection
SonicWall NSA Firewall Technical Support
Progent's SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete network protection solution and design security into your business processes.
Network Engineer MSP360 Managed Backup
24/7 MSP360 Managed Cloud Backup/Recovery Professional
Progent's data protection experts can help you to design, implement and administer a backup solution built around MSP360 Backup technology to protect your resources residing on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss caused by user miscues, software flaws, ill-intentioned insiders, and external assaults such as ransomware.
Top Rated VPN Security Cybersecurity Companies
Firewall Security IT Services
Progent offers businesses of any size professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and choose appropriate technologies from multiple vendors to support your security goals while staying within your budget limits.
On-site Support Microsoft Windows Server 2003 Network Load Balancing Manager
Professional F5 Networks 3DNS
Progent offers high availability load balancing consulting covering network load balancing, load balanced program, network infrastructure routing, and content delivery technology such as Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Top Rated Hornetsecurity Altaro M365 OneDrive Backup IT Consulting
Remote Computer Engineer Hornetsecurity Altaro 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Exchange 2013 eDiscovery Remote Technical Support
Exchange 2013 Data Loss Prevention Online Support Services
Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements favorably impact vital areas such as ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Technology Professional Ubiquiti Security Gateway
Consult Ubiquiti UniFi WiFi 7 access points
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and cameras. Progent offers the expertise of veteran Wi-Fi professionals who can assist you to determine the value of UniFi technology for your environment and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.
Top Cisco Firewall Support Company
Cisco Switch IT Outsourcing Company
Progent can provide rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your network using powerful remote diagnostic tools to deliver quick and affordable analysis and repair of urgent network problems.
24/7 Help and Support Cisco CUSP
Top Rated Cisco Unified SIP Proxy Network Engineer
Progent's Cisco-certified SIP integration experts can assist your business to design, deploy, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or on-premises support to help businesses to move smoothly to an advanced communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
Linux with Windows Specialist
Linux with Windows Engineer
If your company computer system mixes Linux technology with Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that allows all your operating systems to run side by side for easy management, seamless information exchange, high reliability, enhanced throughput, and strong protection. Progent's Linux and Microsoft Windows coexistence assistance offerings include network infrastructure configuration and service, consulting for Windows services for UNIX, online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk support.
After Hours IT Consulting Windows, Linux, UNIX, Solaris
Windows, Linux, UNIX, Solaris Configuration
If your company network combines Linux technology technology with MS Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple administration, transparent dataflow, high dependability, superior performance, and strong protection. Progent's Linux and MS Windows coexistence support offerings feature IT architecture integration and service, support for Windows services for UNIX, remote server monitoring and administration, remote network help and repair, on-site technical support, and Helpdesk outsourcing.
24-Hour ISA 2004 Standard Edition Server Troubleshooting
IT Consulting Internet Security and Acceleration Server
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts can help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Technology Consulting Services ProSight Reporting Network Infrastructure Management
ProSight Reporting Remote Infrastructure Monitoring Online Consulting
ProSight Reporting is a growing suite of in-depth reporting tools created to work with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ransomware removal and data recovery Consultant Services
ransomware removal and restore Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Co-managed Service Desk Costs Online Troubleshooting
Top Ranked Co-managed Support Desk Costs Onsite Technical Support
Progent's Help Desk Call Center management and co-management service programs allow companies to cut costs, enhance productivity, and adapt immediately to fast-changing business conditions.
Co-managed Call Center Integration Services
After Hours Supplemental Helpdesk Computer Engineer
Progent's Network Help Desk Call Center Outsourcing Support Services for desktop support are intended specifically for small businesses who need fast availability of a Help Desk Service Center with expert phone support and full escalation capability but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Selection and Integration.
24/7 Remote Employees Infrastructure Information Technology Consulting
Urgent Work at Home Network Infrastructure Support and Setup
Progent can assist small and medium-size companies to design, configure and troubleshoot the infrastructure for at-home workers.
Windows Server 2016 Business Continuity Help and Support
Microsoft Experts Windows Server 2016 Information Assurance Support Services
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
Cybersecurity Assessment Consultants
Technology Professional Network Security Evaluation
Progent offers several network security packages intended to provide larger institutions an independent and comprehensive security evaluation from a team of premier security engineers. All Progent's network security assessment bundles feature a collection of services like automated scans from inside and from outside your network firewall, expert interpretation of scan results by certified security consultants, production of a report explaining the results, plus an interactive high-level executive summary and a detailed interactive review for internal network administrators.
Network Consultant Duo Multi-factor Authentication
Top Computer Consulting Duo Zero Trust Cybersecurity
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Top Ranked CIO Consultants
Part-Time CIO Online Help
Progent can supply small businesses with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to enhance business operations so they align better with your corporate goals. Your company can create and install a well thought out information technology plan without incurring the expense of a full-time senior IT executive.
OS X Computer Consulting
Support and Setup Macintosh OSX
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or earlier versions of OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and iPad management, or migrating to Apple's iCloud. For computer networks built solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, fast and able to achieve your organization's objectives.
Windows Server Essentials Hyper-V Replica Specialist
Windows Server Essentials Disaster Recovery Professionals
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent offers full-service project management support to help you plan and execute an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Consulting Services Application Programming
Custom Software Developer Firms
For help creating, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, relational database designers, and software project managers can make sure you get the job done on time and within budget. Progent's experienced software developers can provide cost-effective and efficient remote consulting for jobs as small as writing Vidual Basic scripts for Office Excel or as challenging as developing line-of-business database applications based on Microsoft SQL Server ,Oracle, or MySQL.
ISA Server Engineers
Technology Consulting Internet Security and Acceleration Server
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and manageability that your company requires.
Remote Technical Support System Center 2016 and NetApp Integration
SCOM 2016 Computer Consultant
Small to middle size companies can now enjoy all the advantages of Operations Manager and also have quick access to Progent's Microsoft Premier IT consulting professionals. With Progent's economically priced network support programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, security, and productivity.
Engineer Windows 11 Pilot Testing
Immediate Technology Consulting Services Windows 11 Security
Progent's Windows 11 experts can provide a range of services for Windows 11 including Microsoft 365 solutions, mobile management and synchronization, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center services.
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