Expanding your at-home workforce may have a significant effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Vitória company to select the right tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers support services ranging from on demand guidance for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can help Vitória, Espírito Santo businesses to succeed with any facet of building a high-functioning remote work environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and centralized management.
Help Desk Services for Telecommuters
An emergency, organization-wide transition to a telecommuter workforce, which could be activated by an epidemic or as part of a disaster recovery plan, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk services allow organizations of any size to outsource or augment their Support Desk by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Vitória, Espírito Santo organization, phone