Cambridge Telecommuters Integration Consulting
Call Desk Solutions Consulting
Enlarging your remote workforce may have a major effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Cambridge organization to pick the appropriate tools and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent can assist Cambridge, United Kingdom organizations to with any facet of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.
Help Desk Call Center Services for Telecommuters
A rapid, company-wide switchover to a from-home workforce, which might be activated by an epidemic or as an element of a business continuity plan, can overstretch even a high-performing internal Help Desk. Progent's Call Center services make it possible for businesses to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's nationwide team of remote technical support specialists combined with enterprise-class ticketing and follow-up technology to provide an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 desktop technical support from help requests to ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or revise the status of their current trouble tickets, enter details, and upload screen captures and attachments. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced issues. For details, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service enables your business to supplement your current Call Desk organization by splitting responsibilities for Call Desk support services transparently between your in-house support personnel and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's shared Help Desk service is based on a collaborative support solution based on the number one PSA platform for handling help requests and ticketing, assigning responsibility, tracking progress, and generating reports. For details about how Progent's Support Desk Supplementation Services can enable your company to provide best-in-class technical support to your at-home workforce, go to Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Cambridge, United Kingdom business, call
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ransomware protection review Consultant Services
NotPetya ransomware protection and recovery Consulting Services
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent backup/recovery expert. The interview is designed to help evaluate your company's ability to block ransomware or recover rapidly after a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your business requirements.
SharePoint Business Connectivity Services Integration Services
SharePoint 2013 Newsfeeds Support
Progent has been providing SharePoint consulting services since the first product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your company; and select the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.
Cisco ASA Firewall with Firepower Network Engineer
Cisco ASA and VMware Consultant Services
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your current PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Data Protection Manager 2016 Technical Support Services
Data Protection Manager 2016 Storage Spaces Direct Network Consulting
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to upgrade from a previous release of DPM or from an outdated system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or provide comprehensive project management or co-management support to help you complete your Data Protection Manager 2016 deployment on time and on budget.
Google Cloud VPN Services
Remote Google Cloud Windows Professional
Progent can provide cost-effective online and on-premises consulting to help businesses of any size to move any portion of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Wireless Site Survey Network Engineer
Wireless Site Survey Integration
Progent's wireless site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a WLAN that has the coverage, performance, density, QoS, data protection, and roaming ability your business needs. Wireless site survey services from Progent include online predictive modeling for designing a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting a functioning wireless LAN.
Microsoft SBS Server Engineers
SBS 2008 Online Support
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a network support expert with real-world background planning and integrating cohesive, end-to-end business technology environments. Progent's Small Business Server consultants have an average of more than 10 years of experience integrating business networks built on Microsoft technology. This expertise ensures you results in deploying, administering, and repairing network solutions that incorporate the SBS Server package of servers and applications.
Dynamics GP 2015 Excel Reports Reporting
Microsoft Certified Engineer Dynamics GP 2015 Web Client
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, works with popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 improvements to various applications. Progent's Microsoft-certified consultants offer the broad knowledge and experience to resolve the critical technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.
Hybrid cloud solutions Technology Professional
Enterprise hybrid cloud integration Consulting Services
Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that combine local IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services that include Microsoft Azure hybrid cloud design and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing advanced consulting services online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
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