Enlarging your remote workforce can have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Cambridge organization to pick the right technologies and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services ranging from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Cambridge, United Kingdom companies to succeed with any aspect of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
An emergency, company-wide changeover to a telecommuter business model, which could be driven by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Support Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Cambridge, United Kingdom business, call