Enlarging your remote workforce may have a major effect on network infrastructure, security/compliance, and company processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Cambridge organization to pick the right technologies and follow leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Cambridge, United Kingdom companies to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for At-Home Workers
A sudden, enterprise-wide switchover to a telecommuter workforce, which might be the result of a pandemic or as a component of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Cambridge, United Kingdom organization, phone