Expanding your telecommuter workforce may have a major impact on network architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Cambridge company to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from as-needed expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Cambridge, United Kingdom businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, data security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help your organization to maintain your current conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that supports presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities such as IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist you to tune your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Cambridge, United Kingdom company, call 1-800-993-9400 or visit Contact Progent.



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