Expanding your telecommuter workforce may have a significant impact on network architecture, security, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Cambridge organization to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services that go from on demand expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Cambridge, United Kingdom businesses to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many companies use a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to maintain your existing conferencing ecosystem and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help you to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Cambridge, United Kingdom company, phone 1-800-993-9400 or go to Contact Progent.



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