Expanding your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Cambridge organization to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services ranging from on demand guidance for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Cambridge, United Kingdom businesses to succeed with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, endpoint security, data protection solutions, and streamlined management.

Video Conferencing for Teleworkers
A wide range of video conferencing platforms from major technology companies enable virtual discussions, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent can help your organization to maintain your existing voice/video conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that supports presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist you to tune your network architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Cambridge, United Kingdom business, phone 1-800-993-9400 or go to Contact Progent.

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