Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful products for achieving mobile access to messaging, calendars, web applications, and other vital business data. Progent offers Cambridge, United Kingdom companies the services of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for businesses of any size, successful integration and support of BlackBerry solutions has grown more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven online support model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and control BlackBerry devices across your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and safely.
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server gives businesses a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve data consistency for collaborative programs like calendars, contact lists, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-enabled software through Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can help you plan, implement, and maintain BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For companies in Cambridge, United Kingdom who want quick and affordable help from a qualified BlackBerry consultant, Progent offers effective remote help from a veteran network support staff who have delivered network solutions to organizations in each state in the U.S. (See Progent's client testimonials.)
Remote consulting services eliminates travel costs and allows consultants to solve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and offer professional help in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can in addition assist your business to troubleshoot a broad array of problems concerning synchronization, device detection, email reconciliation, web browsing, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote support for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support expenses low and, by handling problems quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures such as resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent for Assistance from a BlackBerry-Qualified Consultant
To ask Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.