Mobile Consulting

Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent access to email, calendars, web-based applications, and other vital business data. Progent offers Cambridge, United Kingdom companies support from BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for companies regardless of size, effective deployment and support of BlackBerry technology has grown increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often turn to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven online support model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can help you with SQL Server 2019 development consulting, SQL Server 2016 management consulting, and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Integration Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry smartphones, offering a centralized solution for handling critical jobs like smartphone deployment, upgrades, and retirement while also offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.

BlackBerry BES Server provides a wealth of data protection options beginning with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also permits great versatility in adjusting degrees of security to match the special requirements of your mobile environment. Progent's BlackBerry certified engineers can assist your company to choose powerful security features and activate them remotely. Samples of these over-the-air configurable security settings include:

• Lock down a BlackBerry smartphone
• Wipe data from a misplaced or stolen device
• Lock out Bluetooth
• Enable built-in protection against malicious attacks

BlackBerry Enterprise Server also offers flexibility in selecting mechanisms to keep users from loading or executing unsecure or unauthorized code. Progent can help you to choose blocking techniques such as:

• List exactly which applications are permitted on the device
• Block third-party software from using non-volatile storage on the BlackBerry smartphone
• Determine which resources external applications can use on the device
• Restrict the types of access third-party applications running on the BlackBerry smartphone can establish
• Prevent all external programs from being loaded or run on the smartphone

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs assessment, solution design, installation strategy and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which administration model and equipment meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can assist your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to contact Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.