Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent can provide Cambridge, United Kingdom businesses the expertise of BlackBerry-premier experts who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the standard for companies of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's efficient remote support model, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and support BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Consulting and Technical Expertise for BlackBerry BES Server
Research in Motion's high-end solution for managing big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive emails that stay encrypted in transit to ensure maximum data protection. BES Server also simplifies a broad selection of key administrative jobs that span from BlackBerry configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage client configurations with BES Server's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and support BES Server's high-availability infrastructure using virtualization
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your system

Expert BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to provide prompt technical help to companies in the Cambridge area or throughout United Kingdom. Progent's experienced online consulting team has helped IT organizations resolve network issues and cut support costs in each state in the country and built a substantial following of satisfied clients. (See Progent's client testimonials.)

Progent can provide online assistance for a broad selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can in addition assist you to resolve a broad array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, PC software configuration, and Desktop Redirector.

As a top innovator in providing countrywide online help for small office networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support costs at a minimum and, by dealing with problems promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, system architecture, installation strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, server hardware and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Consultant
To ask Progent about technical support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.

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