Mobile Consulting Services
Cambridge, United Kingdom Consulting and Tech Support for BlackBerry Smartphones
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most popular solutions for achieving anytime-anywhere access to email, calendars, web-based applications, and other critical business information. Progent offers Cambridge, United Kingdom businesses the expertise of BlackBerry-certified experts who can help companies to maintain existing BlackBerry environments or migrate smoothly to a current smartphone platform.
As the complexity of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for companies of any size, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses frequently turn to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, gives small companies an economical alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's engineers can assist you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless software, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.
Consulting and Technical Support Services for BlackBerry Enterprise Server
RIM's advanced platform for administering big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to ensure optimum data protection. BES Server also streamlines a broad selection of crucial administrative tasks ranging from smartphone deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry device software wirelessly
- Manage user settings with BlackBerry's vast library of IT policies
Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BlackBerry's high-availability architecture using VMware
- Install BlackBerry smartphones wirelessly
- Set specialized administration roles
- Monitor and analyze the overall health of your system
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Cambridge, United Kingdom who want quick and economical access to a qualified RIM BlackBerry support professional, Progent delivers efficient online assistance from a seasoned support team who have provided network solutions to companies in every state in the U.S. (See Progent's customer testimonials.)
Online consulting services avoids travel costs and allows consultants to solve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and offer expert support in areas including troubleshooting synchronization issues, setting up BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can also assist your business to resolve a broad range of problems associated with synchronization, handset detection, messaging reconciliation, web access, wireless connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online help for small office networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses at a minimum and, by resolving problems promptly, improves the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, system architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, server hardware and storage, network topology, and application set up.
To optimize system security, Progent's BlackBerry expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about engineering support for BlackBerry wireless integration, call
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SBS 2011 Specialists
SBS 2003 Professional
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT consultant with real-world background and broad experience in designing and building effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, managing, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.
North Dakota Technical Consultant
Maryland Service Provider
If your business does not require immediate remote help but you think you will need technical services with your information system soon, you can save time and expenses and guarantee that the right IT skill will be available when you require it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.
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ISA 2000 Server Support Services
Progent's certified Internet Security and Acceleration Server consulting experts have long experience developing ISA Server-based security solutions for IT networks with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information security needs without adversely limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Online Photoshop Training Networking Firm
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Progent provides customized online instruction for an array of client applications and environments such as Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the benefits of conventional physical classroom instruction, such as immediate communication between students and teachers, but eliminates the expenses of travel and the challenge of trying to synchronize the schedules of multiple trainees. Available to single students or groups of any size, Progent's virtual instruction allows the trainer to run the seminar from an online office while the clients can be dispersed across an office or all over the country. Virtual education supports proven learning mechanisms such as virtual white boards, real-time questions, and collaborative desktops. Classes can be brief and targeted to specialized topics or longer in time and wider in coverage.
Time Machine and Outlook for Mac Remote Consulting
Troubleshooting Microsoft Entourage and Exchange
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit email, examine the GAL, import addresses, synchronize appointments, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage education.
Solaris with Windows Consulting
Windows and Solaris Support and Setup
Progent's UNIX platform consulting services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you an easy single source to show you how to create and maintain a secure and robust mixed-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
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