Wireless Consulting

Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular products for achieving location-independent access to email, calendars, web-based programs, and other vital business data. Progent offers Cambridge, United Kingdom companies the services of BlackBerry-certified consultants who can help businesses to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small business networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and maintenance of BlackBerry technology has grown more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses frequently resort to outside consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's proven online support model, gives small businesses an economical solution for integrating RIM BlackBerry products productively into their business information system.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your company, define security policies that are right for your business, customize wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Consulting and Technical Support Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange, Lotus, or Novell GroupWise users to transmit and receive emails that are encrypted in wireless transit to ensure maximum data protection. BES Server also simplifies a broad selection of crucial administrative tasks that span from BlackBerry configuration and updates to wireless security and high availability.

Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to do routine jobs such as:

• Deploy and manage applications
• Schedule device, program, and policy updates
• Update BlackBerry device software wirelessly
• Control user settings with BES Server's vast library of policies

Progent's BlackBerry-premier consultants can also assist you to utilize BES Server to perform important procedures not available with the less advanced BES Server Express. These procedures include:

• Install and support BES Server's fault-tolerant infrastructure using virtual servers
• Install BlackBerry devices wirelessly
• Set specialized administration roles
• Automatically track and analyze the integrity of your solution

Progent's Online BlackBerry-certified Support is Quick and Economical
For companies in Cambridge, United Kingdom who require quick and economical help from a certified BlackBerry support professional, Progent provides effective online help from a seasoned network support staff who have delivered network solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)

Online support eliminates travel costs and lets engineers solve technical issues quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and offer professional support in areas such as resolving synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs assessment, system design, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and hardware products meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry consultant can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
To ask Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.