Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful products for achieving mobile connectivity to email, calendars, web-based applications, and other critical business data. Progent can provide Cambridge, United Kingdom companies the services of BlackBerry-premier professionals who can assist organizations to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, doing away with the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.
BlackBerry BES Server Integration Support
The BlackBerry BES Server offers companies a single and safe mechanism for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure consistent information for applications like calendars, address books, tasks, IM, and custom business programs. Thanks to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can assist you to design, configure, and maintain BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
Professional BlackBerry Consulting Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide prompt technical help to companies in the Cambridge region or throughout United Kingdom. Progent's seasoned remote consulting experts have helped IT organizations solve network issues and cut support costs in every state in the United States and built a substantial following of satisfied customers. (See Progent's customer testimonials.)
Progent offers remote consulting support for a wide array of issues related to RIM BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist you to troubleshoot a wide range of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support costs at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and assist you to select and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management approach and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning options for software versions, processors and mass storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry-certified consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Certified Expert
If you wish to contact Progent about consulting help for BlackBerry wireless solutions, phone