For fast remote help with computer security problems, businesses in Cambridge United Kingdom have access to expert expertise from Progent's certified security engineers. Progent's online service staff is available to offer efficient and economical help with security issues that are impacting the productivity of your IT network. Progent's accredited consultants are premier to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and popular versions of UNIX. Progent's wide array of services covers firewall expertise, email filtering and encryption, secure system infrastructure, and disaster recovery preparedness. Progent's support team has earned the industry's most advanced security certifications including Global Information Assurance Certification and Information System Security Architecture Professional.
Progent provides online security support on a per-minute model without minimum minutes and no extra charges for sign-up or after hours support. By billing by the minute and by providing world-class expertise, Progent's billing structure keeps costs under control and eliminates situations where quick fixes result in major charges.
We've Been Hacked: What Should We Do?
In case your network is currently faced with a security crisis, refer to Progent's Emergency Online Computer Support to find out how to receive immediate help. Progent has a pool of veteran network security experts who can provide remote and on-premises support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to protect against future exploits.
For businesses who have prepared beforehand for a security breech, the formal post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security attack.
Overview of Security Support Services
Coordinating data protection as well as preparedness for restoring vital data and systems following a security breach demands an on-going process that entails an array of tools and procedures. Progent's security engineers can help your business at all levels in your attempt to safeguard your IT system, ranging from security assessments to designing a complete security strategy. Some technologies supported by Progent's experts include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Attacks.
Designing and Implementing Protected Networks
Any organization should have a carefully considered security strategy that includes both proactive and reactive steps. The pre-attack plan is a collection of steps that helps to minimize vulnerabilities. The post-attack plan defines activities to help security personnel to assess the damage caused by an attack, repair the damage, record the event, and restore network activity as quickly as possible. Progent can show you how to build protection into your business operations. Progent can set up scanning software, create and implement a safe IT infrastructure, and recommend procedures and policies to optimize the protection of your network. Progent's security experts are available to assist you to set up a firewall, design protected offsite access to e-mail and information, and install an effective VPN.
If you are looking for an economical option for jobbing out your security administration, Progent's Round-the-clock Monitoring Options feature continual online network monitoring and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that comply with regulatory data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
Data Restoration and Failure Analysis
Progent has expertise in recovering networks and devices that have been hacked, are in question, or have stopped working following a security penetration. Progent can help evaluate the losses caused by the breach, restore normal business operations, and retrieve information lost as a result of the assault. Progent's security engineers can also perform a thorough failure evaluation by examining activity logs and using other proven forensics techniques. Progent's experience with security problems minimizes your downtime and permits Progent to suggest efficient ways to avoid or mitigate new assaults.
Ransomware Cleanup and Restoration Services
Progent can provide the services of experienced ransomware recovery experts with the skills to restore an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware cleanup and restoration consulting.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel are likely to take longer to become aware of a penetration and are less able to organize a quick and coordinated defense. The more lateral movement ransomware is able to manage inside a victim's system, the longer it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first steps in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist you to identify and quarantine infected devices and guard undamaged resources from being penetrated. If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Work-from-Home (WFH) Security Solutions
At-home employees typically utilize their own devices and often operate in a unsecured physical environment. This situation increases their vulnerability to malware attacks and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of security policies based on leading practices. Progent's seasoned group of at-home workforce solutions experts can help you to design, configure and manage a compliant cybersecurity solution that protects vital information assets in environments that include an at-home workforce.
Software/Firmware Update Management Services
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving information network. Besides optimizing the protection and functionality of your computer environment, Progent's patch management services free up time for your in-house IT team to focus on more strategic initiatives and tasks that deliver the highest business value from your information network. Learn more about Progent's patch management services.
Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight line of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore technology vendors to create ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup operations and enable non-disruptive backup and fast recovery of critical files, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed backup services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed services are most appropriate for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security companies to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other personal devices. With 2FA, whenever you sign into a secured online account and give your password you are asked to confirm your identity via a device that only you possess and that is accessed using a separate network channel. A wide selection of out-of-band devices can be utilized as this second form of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You can register multiple verification devices. To find out more about Duo identity authentication services, refer to Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's security engineers offer unique support in key facets of IT security including:
Information Risk Evaluation and Compliance Testing
Progent provides expertise with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system scans to uncover possible security gaps. Progent has extensive skills with these tools and can assist your company to understand audit reports and react appropriately. Progent's certified security consultants also can perform web software validation and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with important global security standards such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless protection covering in-place wireless appliances as well as portable handsets. Read additional information about Progent's Information Risk Evaluation and Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class technical services for Cisco's complete range of protection and Virtual Private Network (VPN) technologies including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected broadband and integrated services routers, wireless access points, Meraki cloud-managed APs, and Catalyst switches. Get additional information concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and Virtual Private Network Consulting Services
As well as supporting a broad range of network security solutions available from Microsoft and Cisco, Progent can provide organizations of any size advanced support for products from other major firewall and Virtual Private Network suppliers. Progent's consultants offer:
Certified Information Security Manager Security Support Services
CISM defines the core competencies and worldwide standards of performance that information technology security managers are expected to master. CISM provides business management the assurance that consultants who have been awarded their certification have the experience and skill to offer efficient security management and engineering support. Progent can provide a CISM-certified support professional to assist your enterprise in key security disciplines including information security governance, vulnerability management, data security process management, and crisis handling management.
Find out more details concerning Progent's CISM Security Support Assistance.
CISSP Security Support Expertise
Progent's CISSP consultants are security engineers who have earned CISSP accreditation as a result of verified experience, extensive study, and exhaustive examination. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security administration procedures, security design and test systems, connection permission systems, applications development security, business processes security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.
Find out additional information concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP accreditation as a result of rigorous testing and significant hands-on work with network security design. ISSAP consultants have comprehensive understanding of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Find out additional details about Progent's ISSAP Certified Secure System Infrastructure Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your enterprise to utilize current system security engineering principles and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that include compliant cybersecurity features for all critical system functions, define efficient configuration strategies to provide operational security, perform in-depth risk analysis, and propose practical security solutions that balance your operational requirements with your organization's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Consulting Services
The Certified Information Systems Auditor credential is a prestigious qualification that represents expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo an extensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security audit engineer able to help companies in the fields of IS audit services, IT administration, systems and architecture planned useful life, information technology service delivery, safeguarding data assets, and disaster recovery planning.
Learn more details concerning Progent's Certified Information Systems Auditor Professional Expertise.
CRISC-certified Network Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to plan, deploy, and support IS control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and execute a workplace continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's network risk management expertise is complementary to the support available from Progent's CISA-Premier security engineers for objectively auditing your IS management design and also with the services of Progent's CISM-certified support professionals for designing security policies.
Find out more details concerning Progent's CRISC Network Risk Management Expertise.
GIAC Consulting Services
GIAC was established in 1999 to certify the knowledge of IT security professionals. GIAC's goal is to make sure that an accredited professional has the skills necessary to deliver support in important areas of system, information, and application security. GIAC accreditations are acknowledged by companies and institutions around the world including U.S. National Security Agency. Progent can provide the assistance of GIAC certified professionals for any of the network security capabilities addressed within GIAC certification topics including auditing security systems, incident handling, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Read more details about Progent's GIAC Information Assurance Services.
Contact Progent for Network Security Expertise
If your company is located in Cambridge United Kingdom and you're trying to find network security expertise, telephone Progent at