Fast Online Consulting for Cambridge United Kingdom UNIX or Linux SystemsFor small and midsize companies located in Cambridge United Kingdom, Progent provides help for information systems based on UNIX or Linux or for networks that include a mix of UNIX and Microsoft platforms. Progent has provided remote troubleshooting to businesses in every state in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE engineers for challenging infrastructure problems, plus the services of CISSP and CISM-accredited security consultants to handle high-level security design and business continuity preparedness.

Progent's online support engineers offer excellent value due to the fact that they are equipped with the practical background and the sophisticated tools to resolve the majority of information system problems quickly. This lowers immediate expenses since service calls require a smaller number of billable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your office. Your organization benefits additionally with incidental expenses by minimizing or avoiding network downtime and associated costs resulting from business discontinuity, disgruntled customers and vendors, idle workers, and de-focused executives.

Progent's billing policy for online help is designed to get the most out of your network support investment. Progent bills on a per-minute basis for phone assistance, so you are billed exclusively for the services that you receive. In contrast to many online service firms, Progent imposes no service activation charge or minimum payments. Progent's one-minute granularity and simple model for billing do away with situations where speedy. minor solutions manage to end up as large tabs. Progent's penchant for disposing of technical issues efficiently translates into your company conserving cash.

Progent's Remote Support Tools
Over time, Progent has developed an arsenal of optimized tools and field-proven processes that promote the maximum level of efficiency for remote engineering help and repair for small and midsize business information networks. Progent provides safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN technology allows the engineers of Progent's Technical Response Center to link to your computer system remotely without compromising corporate security.

Progent's proprietary service database application keeps comprehensive documentation for the service that Progent's clients have received. Progent's team service personnel have the benefit of the details of services rendered to every Progent customer by every Progent engineer. This database of problems and repairs is stored as an easily accessible support database that permits Progent's online technical engineers to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's high-level accreditations and close associations with key vendors such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases and allow quick response from manufacturers' in-house support staff so Progent's remote service specialists are able to arrive at the best solutions promptly.

Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote support in Cambridge United Kingdom or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for network support, go to Immediate Urgent Support.

Phone-based Technical Support Services Provided by Progent
Progent's remote support professionals possess advanced credentials in an extensive set of disciplines. This breadth of capability allows Progent's engineers to handle virtually any emergency that may crop up in a small or midsize company network. Certifications awarded to Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, and Design Professional.

To support customers with mixed-operating system environments, Progent also offers the services of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP network security experts, and CISSP-ISSAP consultants.

Online services Offered by Progent to small businesses in Cambridge include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services cover a wide array of information technology including network infrastructure, messaging systems, network and operational security, UNIX and Windows integration, VMware products for server economization and simplified management, and transitioning from older systems to current MS Windows or Linux environments. Progent's team-oriented methodology for resolving technical problems enables fast escalation, when required, to engineers with appropriate expertise to tackle challenging situations. This expedites solutions of critical problems, reduces network downtime, and cuts service expense.

    Progent's UNIX/Linux support engineers can offer urgent remote help for troubleshooting anomalies affecting UNIX/Linux networks based on leading derivatives of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX
    • BSD
    • SCO
    • SGI/Irix
    Major Linux versions for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for High-level Infrastructure Problem Solving
    Cisco CCIE Engineers for Cambridge United KingdomThe Cisco CCIE credential is the highest recognition for network infrastructure professionals, and validates a consultant's networking knowledge at the expert level. Cisco CCIEs know how to handle even the most complex challenges associated with network planning, deployment, management, protection, and problem solving. CCIEs operate closely with Cisco's in-house support staff in isolating problems with IOS network administration utilities and coming up with alternate approaches or identifying software updates. Cisco CCIEs provide exceptional cost-effectiveness since their deep expertise permits them to find solutions for the most complex problems quickly. In common instances, less seasoned engineers can wrestle for hours or days with identical tasks that a CCIE can dispose of in minutes. Few support organizations make CCIEs accessible to help small and medium sized businesses. Progent offers fast telephone access to a CCIE so your company can get urgent assistance for severe network infrastructure issues that are lowering worker productivity but are not within the experience of your regular IT support group or consultant. Progent's Cisco CCIE consultants can connect to your computer system by means of sophisticated on-line support technology in order to provide efficient, secure, and affordable analysis and remediation. Progent's CCIEs can provide assistance with the entire range of Cisco's industry-leading selection of infrastructure devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus Virtual Private Network (VPN) solutions.

  • Authorized MS Windows Support
    MS Windows Expertise for Cambridge United KingdomProgent's Microsoft-premier online support engineers offer computer system problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help you with a wide variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid deployment expertise, SharePoint Server 2019 design and deployment, Microsoft Teams planning and integration, Skype for Business planning and deployment support, Lync Server 2013 integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a wide array of online desktop consulting and support services such as Windows 7 migration help, preparing for to 64-bit workstation software, configuring Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Certified Network Security Experts
    CISSP Premier System Security Professionals for Cambridge United KingdomProgent's accredited CISSP, ISSAP, and CISM network security consultants offer a range of security services to strengthen the immunity of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against assaults or assist your company to recuperate quickly after a serious breach. Security support services offered by Progent cover in depth network security evaluation utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; fast recuperation from malicious assaults; installing firewalls; designing safe architectures for off-site and mobile communication; securing your messaging infrastructure against spam and directory harvest attacks; and managing round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online support services to help companies of all sizes connect their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration consulting. Progent has over two decades of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Additional Consulting Services Available from Progent
Progent offers the skills of world-class remote consulting experts for special projects that small businesses frequently request. Progent's charges for longer-term consulting tasks are set according to the qualifications of the consultants assigned. Progent's background in these special fields of computer technology allows customers to execute major projects within budget and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center support alternatives for small organizations with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Call Center services are well suited for smaller companies who don't have the money or time to create an internal Help Desk Call Center but who require fast communication with a reliable Help Desk Call Center with professional telephone support as well as the available expertise to escalate complex problems to high-level consultants.

    Progent's Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution built around the leading PSA tool for handling service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk consulting services can guide you in establishing an effective new Help Desk or revamping your established organization, identifying or customizing Help Desk Call Center software to handle the unique needs of your company, or providing occasional phone support staff to work with your existing Help Desk resources during unusually busy situations such as software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk team of experienced network professionals gives your computer users in Cambridge United Kingdom instant contact with a large technical support resource with years of experience providing phone help and remote repair service for networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Call Center the reputation as a significant contributor to company productivity, and Progent's policy is to fix instead of just report technical issues.

  • Business Applications Support: Training, Development, and Problem Solving
    Progent's Applications Experts Group provides online advanced consulting support and training in specific application areas such as Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can deliver consulting, custom development, and education for popular Microsoft business applications such as CRM, Office Project, MS Word, and Office Excel. To read additional information concerning Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Mac consultants can nurture the artistic aspect of Mac systems by delivering remote consulting support and education in imaging, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with special projects like capturing or digitizing audio or video or building an audio/video post production facility.

    Online Network Monitoring Support
    Progent can provide companies in Cambridge United Kingdom remote network and server monitoring support centered around Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent to suit your environment so your IT support is proactive rather than reactive. By exposing looming issues before they expand into downtime, remote monitoring can head off stressful and costly information system failures. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft systems, or environments powered by a combination of platforms.

How Your Cambridge United Kingdom Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency phone-based support with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent.

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