UNIX, Linux, Sun Solaris, Mac OS X Consulting
Cambridge Enterprise and Small Business Computer Network Infrastructure
For small companies located in Cambridge United Kingdom, Progent provides support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has delivered remote support to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). Progent also can furnish the consultation CCIE-qualified network specialists for challenging connectivity problems, plus the services of CISSP and CISM-certified security consultants to help with advanced security design and business continuity planning.
Progent's remote support engineers represent excellent value due to the fact that they are equipped with the practical background and the advanced tools to resolve most network issues quickly. This reduces direct costs because service calls accumulate fewer billable minutes. Remote help also eliminates the expense of sending an engineer to your location. Your company saves additionally with incidental expenses by minimizing or eliminating network downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, idle employees, and de-focused executives.
Progent's pricing policy for remote help is designed to maximize the impact of your network support investment. Progent charges on a per-minute basis for phone consulting, so you are billed exclusively for the support that you receive. Unlike typical remote support organizations, Progent imposes no service activation surcharge or minimum job duration. Progent's one-minute billing unit and clean model for pricing prevent scenarios where speedy. minor fixes manage to turn into big bills. Progent's skill at solving problems efficiently results in your company saving cash.
Progent's Remote Support Tools
Through years of experience, Progent has refined a collection of customized tools and field-proven methodologies which permit the maximum level of effectiveness for remote technical support and troubleshooting for small business IT systems. Progent provides safe Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access enables the experts of Progent's remote service group to connect to your system without breaching corporate security.
Progent's advanced service reporting application maintains detailed histories for all support that Progent's clients have been provided. Progent's team engineers have the benefit of the details of all help rendered to each Progent customer by every consultant. This database of problems and solutions is organized as a readily accessible internal database that allows Progent's remote technical experts to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support grows over time. Progent's advanced accreditations and working associations with key technology companies including Cisco and Microsoft make available other massive support databases and allow priority access to manufacturers' in-house engineering staff with the result that Progent's online service specialists can determine optimal resolutions promptly.
Start Receiving Online UNIX, Linux, Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in Cambridge United Kingdom or to learn more about Progent's online support options, call Progent at
Online Technical Services Offered Progent
Progent's remote consulting professionals offer certified skills in a comprehensive array of products and technologies. This broad range of IT skills allows Progent's engineers to handle almost any crisis that may take place in a small or midsize business information system. Credentials awarded to Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, and Design Professional.
To support clients with mixed-platform environments, Progent also provides access to consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.
Online technical services available from Progent to small businesses in Cambridge include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based support services address a wide array of computer technology including network architecture, email solutions, system and operational security, UNIX and Microsoft Windows integration, VMware products for server hardware economization and simplified administration, and migration from legacy systems to the latest Microsoft Windows or Linux-powered environments. Progent's group-based methodology for resolving technical problems enables quick escalation, when required, to consultants with appropriate expertise to handle challenging situations. This expedites repair of urgent problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux support engineers can offer emergency remote help for analyzing problems affecting UNIX/Linux networks powered by leading versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco CCIE certification is the top accreditation for network infrastructure professionals, and validates a person's technical skills at the expert level. Cisco qualified CCIEs know how to deal with even the most complex problems occurring in network infrastructure planning, integration, administration, protection, and troubleshooting. Cisco qualified CCIEs work with the highest priority with Cisco's internal product support engineers in analyzing problems with IOS Software network administration utilities and developing alternate approaches or identifying program updates. CCIEs represent an exceptional cost-effectiveness since their depth of expertise allows them to resolve the most complex problems quickly. In many cases, less experienced engineers can wrestle for hours or days with identical tasks that a CCIE can dispose of in a few minutes.
Few consulting firms make Cisco-qualified CCIEs accessible to help small and mid-size businesses. Progent offers quick telephone contact with a Cisco CCIE so your company can get urgent assistance for serious network infrastructure problems that are impacting worker efficiency but are not within the scope of your local computer support group or consultant. Progent's Cisco CCIE consultants can communicate with your computer system by means of advanced remote support tools in order to provide fast, secure, and economical analysis and remediation.
Progent's CCIEs offer assistance with all of Cisco's popular selection of connectivity products such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, as well as VPN solutions.
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Authorized Microsoft Windows Support
Progent's Microsoft-certified remote service engineers offer computer problem solving and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the assistance of consulting professionals who can assist you with a broad variety of platform support including
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server integration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and configuration, Microsoft Teams configuration help, Skype for Business migration support, Microsoft Lync Server management and Microsoft Communications Server 2007 upgrade, Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a broad array of online PC desktop support services including Microsoft Windows 7 integration, moving to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining desktop configuration.
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CISSP, ISSAP, and CISM Certified System Security Experts
Progent's certified CISSP and ISSAP security consultants offer a variety of security services to improve the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against assaults or help your company to recover rapidly following a damaging penetration. Security services offered by Progent include: thorough security analysis utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid recuperation from malicious attacks; configuring firewalls; establishing secure techniques for remote and mobile communication; defending your email infrastructure from viruses, spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote support to help businesses of any size connect their networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud integration services such as Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent can provide the skills of world-class online consulting professionals for contract IT projects that small businesses often request. Progent's rates for longer-term development or consulting projects are set based on the qualifications of the engineers involved. Progent's experience with these special fields of information technology allows customers to execute major projects economically and on schedule. Progent's project-based remote engineering services include:
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Help Desk Services
Progent's Help Desk Call Center service options for small and midsize organizations with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Call Center support services are designed for small companies who lack the money or time to support an internal Help Desk Call Center but who want quick access to a reliable Help Desk with professional telephone support plus the technical depth to escalate complex problems to advanced consultants.Progent's Help Desk sharing services allow your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on the leading professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Call Center consulting support can aid you in establishing an effective new Help Desk or revamping your existing one, selecting or enhancing Call Center software products to address the special demands of your business, or adding temporary phone support personnel to work with your in-house Call Center group during demanding scenarios like software transitions, major updates, or rolling out brand new applications.
Progent's Help Desk Call Center team of seasoned network experts provides your clients in Cambridge United Kingdom quick access to an efficient support resource with extensive background offering telephone-based help and remote troubleshooting for networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Call Center recognition as a key contributor to business success, and Progent's aim is to fix instead of simply record network problems.
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Applications Services: Education, Development, and Integration
Progent's Applications Experts Team can supply remote professional engineering expertise and training in key business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, customization, and training for popular Microsoft business applications such as CRM, Project, MS Office Word, and MS Excel. To read additional information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Apple Mac consultants can nurture the creative aspect of Macintosh computing by providing phone-based help support and training in graphics, audio, and motion video. Progent's support professionals can provide assistance in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also help you with special jobs like capturing or digitizing audio/video or putting together an audio/video post production facility.
Remote Network Monitoring Services
Progent can provide businesses in Cambridge United Kingdom remote network and server monitoring support powered by Microsoft System Center Operations Manager network monitoring and reporting, customized by Progent to fit your business so your IT support is proactive rather than reactive. By exposing possible trouble spots before they grow into downtime, system monitoring can ward off disruptive and costly service failures. Progent can also use system monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or systems that support a mix of platforms.
To get in touch with Progent about emergency online help with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Nationwide Remote Help, telephone
An index of content::
Immediate Linux Online Engineers
Professional Linux Remote
Progent provides nationwide remote technical support and consulting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose IT systems feature a combination of UNIX and Microsoft products. Online IT help provides maximum leverage for your information technology dollar by protecting client efficiency and limiting the hours billed for network repair services. Advanced online access tools and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In most of situations your IT problems can be remediated by telephone or through a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security professionals to assist you with the most difficult network issues.
Award Winning Juniper Junos CLI IT Services
Juniper Junos os Security Evaluation
Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated products to current versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to enable your business to simplify the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain environments that include a mix of Juniper's OS platforms.
Cisco VTC Professionals
Polycom Telepresence Consulting
Progent can provide the support of a veteran consultant with years of experience configuring, maintaining, and enhancing video conferencing platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network support team, your Internet Service Provider, and your telepresence technology supplier to help your organization increase the business value of your video conferencing solution.
Windows Server 2016 Cluster Operating System Rolling Upgrade Consulting
Online Troubleshooting Windows Server 2016 Stretch Clusters
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Small Office Online Consulting
Network Support Consultants Small Office
Progent is a leader in cost-effectively providing world-class IT help to small companies. Progent's achievement in handling the network support requirements of the historically underserviced small company sector is the combined result of major technical and operational breakthroughs that have eliminated much of the conventional expenses out of managing IT service, added unprecedented technical expertise into the IT service mechanism, and significantly streamlined the repair process.
virtual desktop delivery Consultants
Open Now Citrix XenDesktop Consultancy
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the business impact of your information network; integrate XenDesktop software with your servers, user computers, and printers; upgrade your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your IT staff to follow best practices to maintain your XenDesktop solution efficiently.
Microsoft 365 Planning Setup and Support
Microsoft 365 Power BI Integration Computer Consultants
Microsoft 365, formerly branded Office 365, is Microsoft's expanding family of productivity applications and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are offered in a variety of product bundles intended for customers from individuals and home offices to enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Sales Office Online Troubleshooting
On-site Support Branch Office
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that require IT service with the flexibility associated with with small companies but which includes professional communications, complete documentation, and compliance with corporate IT protocols. If your enterprise has a remote office situated anywhere in or any region covered by Progent's consultants, Progent can offer a broad array of in-person and remote IT consulting services and network architecture assistance.
Offsite BDR Services Remote Support Services
Biggest Consultant Services Offsite Automated Backup Services
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information.
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