Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business data. Progent offers Campinas, São Paulo businesses the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their IT system.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and control BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
Progent locations in São Paulo Metro
||Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
|+55 (11) 3181 7794
||Barueri-Alphaville Network Support Services
||R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
|+55 (19) 3500 2542
||Campinas Network Support Services
||R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
|+55 (11) 3181 7402
||Guarulhos Network Support Services
||R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
|+55 (11) 4230 0538
||Jundiaí Network Support Services
||Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
|+55 (13) 4040 4457
||Santos Network Support Services
|São José dos Campos
||Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
|+55 (12) 3600 2496
||São José dos Campos Network Support Services
||R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
|+55 (11) 3197 4346
||São Paulo Network Support Services
||Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
|+55 (15) 3042 0807
||Sorocaba Network Support Services
Integration Expertise for BlackBerry BES Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry wireless handsets, offering a centralized solution for controlling critical tasks like device installation, updates, and retirement and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry BES Server provides a variety of security capabilities beginning with automatic data encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great flexibility in selecting degrees of security to meet the specific needs of your mobile network. Progent's BlackBerry authorized engineers can help you to choose advanced security features and enable them remotely. Samples of these wirelessly selectable security features include:
- Lock down a BlackBerry device
- Wipe data from a lost or stolen smartphone
- Lock out Bluetooth
- Enable built-in defenses against malware
BES Server also offers flexibility in determining ways to prevent users from loading or running unsafe or prohibited applications. Progent can help you to choose protective processes such as:
- Specify exactly what programs are allowed on the device
- Prevent third-party software from allocating persistent storage on the BlackBerry smartphone
- Determine which functions external software can use on the BlackBerry device
- Restrict the types of access external applications running on the BlackBerry smartphone can establish
- Prevent all external programs from being installed or executed on the device
Expert BlackBerry Technical Support Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt assistance to companies in the Campinas area or throughout São Paulo. Progent's experienced online technical support experts have helped businesses solve network problems and reduce support costs in each state in the country and built a substantial base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide online help for a wide selection of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition assist your business to troubleshoot a broad range of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, IM, workstation software installation, and Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small company networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses at a minimum and, by handling issues quickly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.
To maximize system protection, Progent's BlackBerry expert can assist you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.