Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent offers Campinas, São Paulo businesses the expertise of BlackBerry-premier professionals who can help businesses to manage existing BlackBerry deployments or transition efficiently to a more popular mobile platform.
As the sophistication of small company networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for organizations of all sizes, effective integration and maintenance of BlackBerry solutions has grown more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their information network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and safely.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
Progent locations in São Paulo Metro
||Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
|+55 (11) 3181 7794
||Barueri-Alphaville Network Support Services
||R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
|+55 (19) 3500 2542
||Campinas Network Support Services
||R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
|+55 (11) 3181 7402
||Guarulhos Network Support Services
||R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
|+55 (11) 4230 0538
||Jundiaí Network Support Services
||Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
|+55 (13) 4040 4457
||Santos Network Support Services
|São José dos Campos
||Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
|+55 (12) 3600 2496
||São José dos Campos Network Support Services
||R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
|+55 (11) 3197 4346
||São Paulo Network Support Services
||Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
|+55 (15) 3042 0807
||Sorocaba Network Support Services
Consulting Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in transit to provide maximum security. BlackBerry Enterprise Server also simplifies a wide selection of critical administrative tasks that span from BlackBerry setup and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to perform routine tasks like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Upgrade BlackBerry smartphone software remotely
- Control client settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier consultants can also assist your company to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BES Server's fault-tolerant architecture using VMware
- Deploy BlackBerry smartphones remotely
- Set custom administration roles
- Monitor and report on the overall health of your system
Progent's Remote BlackBerry-premier Support is Quick and Affordable
For businesses in Campinas, São Paulo who need fast and affordable access to an authorized RIM BlackBerry support professional, Progent delivers effective remote assistance from a veteran network support staff who have delivered IT solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel expense and lets engineers solve technical issues quickly, so you reduce lost productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide professional support in areas including resolving synchronization issues, deploying BlackBerry BES Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist your business to resolve a broad range of problems associated with synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support costs low and, by dealing with issues promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry consultants can also assist you to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist you to select and install sensible security configurations.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
To ask Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.