Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful products for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Campinas, São Paulo companies the services of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses frequently resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven remote support model, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry devices throughout your business, recommend security policies that are right for your company, customize mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, offering a centralized solution for controlling key tasks like smartphone installation, upgrades, and retirement and also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server features a variety of data protection options starting with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also permits great flexibility in adjusting levels of protection to match the special needs of your environment. Progent's BlackBerry authorized consultants can help your company to select advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security features include:

  • Disable a device
  • Erase data from a lost smartphone
  • Disable Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry BES Server also provides flexibility in determining ways to prevent BlackBerry users from loading or running unsafe or unauthorized code. Progent can assist you to select blocking processes such as:

  • Specify exactly which programs are allowed on the device
  • Block external programs from allocating non-volatile storage on the BlackBerry device
  • Determine which resources third-party programs can access on the device
  • Restrict the kinds of connections external applications running on the BlackBerry smartphone can establish
  • Block all external programs from being installed or run on the device

Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are available remotely to provide prompt assistance to companies in the Campinas region or anywhere in São Paulo. Progent's seasoned remote consulting team has helped IT organizations solve computer issues and reduce IT service expenses in every state in the country and established a substantial base of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a wide selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can also help you to resolve a broad array of problems associated with synchronization, device recognition, email reconciliation, web browsing, wireless connectivity, IM, desktop application installation, and Desktop Redirector.

As a top innovator in delivering nationwide online support for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs low and, by handling issues promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products match your requirements, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, processors and storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about technical support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small company plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your network.

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    Small Business 500 Access Point Remote Consulting

    Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and debug Cisco Small Business Wireless Access Points.

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  • Microsoft SharePoint Server 2010 Specialist Open Now Microsoft SharePoint Server 2010 Support
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  • BlackBerry BPS installation and Administration Campinas, Elias Fausto, U.S.A.
  • Midsized Business Small Office Computer Consultants Server Migration Specialists SMB

  • Remote Support Specialist
    Onsite Support Information Technology Consulting

    For medium-size companies who need IT consulting services, Progent can deliver an array of alternatives including on-site service, on-line support, off-site Call Center, round-the-clock support with automatic network monitoring, temporary staffing, business relocation support, application development, and expert consulting. For midsize companies in California or other areas covered by Progent's field engineers, Progent provides expert in-person support for solving technical issues rapidly and economically.

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  • Network Assessment Microsoft Solutions Framework Project Methodology Biggest Microsoft Consulting Best Practices Information Systems Firms
  • Network Consultant Exchange 2003 Exchange 2003 Server Upgrade Specialists
  • Network Consultant Microsoft Financial Software Dynamics GP Great Plains Software Integration Support
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  • On-site Support Microsoft ISA Server ISA 2004 Firewall Integration
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  • SCCM Cloud Integration Remote Support Services
    SCCM Reporting Technical Consultant

    Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help businesses of any size with any facet of planning, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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  • ProSight Behavior-based Antivirus Consult ProSight Endpoint Protection Troubleshooting
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  • ProSight Remote Network Infrastructure Monitoring On-site Technical Support Consultant Services ProSight Remote Infrastructure Management

  • Online Support Services Dynamics GP Software
    Microsoft Financial Software Remote Support Services

    Dynamics GP 2010 accounting is a comprehensive business management and analytics platform that integrates information and operations across your company, interfaces seamlessly with other applications, and connects workers, clients and vendors regardless of time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to set up and manage a robust, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your company exploit the full power of Dynamics GP 2010.

  • BlackBerry Email Remote Support Services Campinas, Piracicaba
  • Professional Exchange Server 2010 Upgrade Open Now Consultants Exchange 2010 Configuration
  • Professionals 64-bit Computing 64-bit Migration Engineers
  • Professionals UNIX, Windows Award Winning Windows and UNIX Specialists
  • Campinas, Sao Paulo BlackBerry Email Computer Support Company
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  • Apple MobileMe Consulting
    Online Technical Support iPhone

    Progent's consultants can provide Mac users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can help businesses to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For computer environments based solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and maintaining a network environment that is available, secure, fast and able to achieve your company's business goals.

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  • Microsoft SQL Technology Professional
    Microsoft SQL Server Technical Support

    Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts and network users, lessening the complexity of designing, integrating, managing, and using enterprise data and database applications in environments ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in designing and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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  • SCCM 2012 Policy Settings Specialist SCCM 2012 Policy Settings Support Services
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  • SQL Server 2014 Disaster Recovery Remote Support Services SQL Server 2014 Cluster Shared Volumes Technology Consulting
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    Progent's seasoned application designers and software developers can help your company to build enhancements to Microsoft GP that support the unique requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer help with a selection of development technologies that can be used to create integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

  • SQL Server 2019 on Linux Specialists SQL Server 2019 Migration IT Consultants
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  • Security Consultants SonicWall NSA 9650 Firewall SonicWall NSA 6650 Firewall Firewall Network Install
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  • Network Engineer Automatic Network Infrastructure Diagrams
    ProSight Remote Infrastructure Management Online Help

    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need important updates, or resolving performance problems.

  • Setup and Support Cisco AnyConnect Firesight Professionals
  • SharePoint 2010 Consulting Services Campinas, Sao Paulo Consulting Microsoft SharePoint Server 2013
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  • Top Consultant Services Ryuk ransomware recovery
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    Progent's proven ransomware recovery experts can help your business to restore a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.

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  • Solaris Migration Upgrade Solaris-Windows

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    Immediate Microsoft Exchange 2016 Support Organization

    Progent's Microsoft-certified professionals have over 10 years of experience providing messaging solutions for companies that range from small businesses to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate off-site and mobile email access. Progent’s Microsoft Exchange consulting services can assist you in designing and implementing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you integrate Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.

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    Technology Professional Microsoft Teams

    Progent can help your organization to design a migration to Teams from Skype for Business and install, manage, and debug a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

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    Progent offers nationwide online phone support and consulting services for companies who run Apple Mac OS X environments or whose IT systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's experts offer macOS and Mac OS X users a range of services including desktop assistance, upgrading to the most recent version of Mac OS X from other earlier editions of macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also help your business with Apple iPhone and iPad integration and management, or migrating to iCloud services. Online technical support provides optimum leverage for your information technology budget by preserving client efficiency and limiting the time billed for network analysis and repair. Advanced remote access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a mix of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM premier security specialists to help with the most challenging network issues.

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    Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.

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    Progent's experienced ransomware recovery experts can help you to rebuild an IT network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.

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