Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful products for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Campinas, São Paulo companies the services of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses frequently resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven remote support model, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry devices throughout your business, recommend security policies that are right for your company, customize mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

Technical Help for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, offering a centralized solution for controlling key tasks like smartphone installation, upgrades, and retirement and also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server features a variety of data protection options starting with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also permits great flexibility in adjusting levels of protection to match the special needs of your environment. Progent's BlackBerry authorized consultants can help your company to select advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security features include:

  • Disable a device
  • Erase data from a lost smartphone
  • Disable Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry BES Server also provides flexibility in determining ways to prevent BlackBerry users from loading or running unsafe or unauthorized code. Progent can assist you to select blocking processes such as:

  • Specify exactly which programs are allowed on the device
  • Block external programs from allocating non-volatile storage on the BlackBerry device
  • Determine which resources third-party programs can access on the device
  • Restrict the kinds of connections external applications running on the BlackBerry smartphone can establish
  • Block all external programs from being installed or run on the device

Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are available remotely to provide prompt assistance to companies in the Campinas region or anywhere in São Paulo. Progent's seasoned remote consulting team has helped IT organizations solve computer issues and reduce IT service expenses in every state in the country and established a substantial base of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a wide selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can also help you to resolve a broad array of problems associated with synchronization, device recognition, email reconciliation, web browsing, wireless connectivity, IM, desktop application installation, and Desktop Redirector.

As a top innovator in delivering nationwide online support for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs low and, by handling issues promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products match your requirements, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, processors and storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about technical support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

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