Consulting Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business data. Progent offers Campinas, São Paulo businesses the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or migrate efficiently to a more popular mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and control BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


Integration Expertise for BlackBerry BES Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry wireless handsets, offering a centralized solution for controlling critical tasks like device installation, updates, and retirement and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry BES Server provides a variety of security capabilities beginning with automatic data encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great flexibility in selecting degrees of security to meet the specific needs of your mobile network. Progent's BlackBerry authorized engineers can help you to choose advanced security features and enable them remotely. Samples of these wirelessly selectable security features include:

  • Lock down a BlackBerry device
  • Wipe data from a lost or stolen smartphone
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BES Server also offers flexibility in determining ways to prevent users from loading or running unsafe or prohibited applications. Progent can help you to choose protective processes such as:

  • Specify exactly what programs are allowed on the device
  • Prevent third-party software from allocating persistent storage on the BlackBerry smartphone
  • Determine which functions external software can use on the BlackBerry device
  • Restrict the types of access external applications running on the BlackBerry smartphone can establish
  • Prevent all external programs from being installed or executed on the device

Expert BlackBerry Technical Support Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt assistance to companies in the Campinas area or throughout São Paulo. Progent's experienced online technical support experts have helped businesses solve network problems and reduce support costs in each state in the country and built a substantial base of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a wide selection of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition assist your business to troubleshoot a broad range of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, IM, workstation software installation, and Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small company networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses at a minimum and, by handling issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry expert can assist you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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    E-Mail Guard from Postini offers continually updated spam and virus filtering, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini’s Perimeter Management technology through Progent’s E-Mail Guard spam filtering and anti-virus aggregation program. Progent’s expert email security consultants can help you create an email defense strategy that includes antispam and virus defense products and processes.

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    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical data, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of advanced security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.

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    Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    For smaller businesses, network security and compliance can be excessively complex to master but too risky to ignore. The world's largest enterprises have been hacked, and the leading cloud service providers have occasionally been taken down. It looks like there's no place to hide. Progent has made it affordable for smaller companies to implement critical security projects effectively by providing the advantage of billed time to the nearest minute with no minimum charge for remote support. You have access to a seasoned computer expert to provide just the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a complete security plan.

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    Progent can provide the expertise of BlackBerry-premier experts who can assist small companies to plan, administer, and repair BlackBerry solutions affordably and successfully, doing away with the requirement for an internal BlackBerry specialist and minimizing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven online support model, provides small businesses an efficient option for integrating BlackBerry devices and software seamlessly into their IT system.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the highest degree of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

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