Cisco Certified On-site and Remote Computer Network Help
Campinas Enterprise and Small Business Information Network Environments
For organizations of any size in Campinas São Paulo, Progent can provide convenient, fast, and affordable contact with CCIE-Certified engineers. Cisco CCIEs are world-class network experts who earn this elite recognition only after strenuous testing overseen by Cisco. CCIE-certified consultants can handle the most complicated problems surrounding network interfacing, troubleshooting, and optimization. Progent’s CCIEs operate closely with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining program updates to fix problems. A Cisco-qualified CCIE can isolate the origin of network problems whether from network appliances or software.
Progent offers affordable remote access to a CCIE specialist so that you can get high-level help for complicated network issues that are impacting business productivity but are outside the experience of your local IT maintenance organization. Progent's Cisco CCIE-Premier support professionals can examine your network via state-of-the-art remote connectivity utilities that allow them to perform rapid and low-cost diagnosis and remediation of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and so their services are not readily available to the general public. Progent is one of the rare consulting organizations that makes CCIEs accessible to assist small and medium sized companies. In addition, Progent offers quick access to a CCIE remotely so that you can receive timely support for complex network problems that are hurting business productivity. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to Progent's online network help.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
| City | Address | Phone | Link |
| Barueri-Alphaville | Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil |
+55 (11) 3181 7794 | Barueri-Alphaville Network Support Services |
| Campinas | R. Rafael Andrade Duarte, 104, Nova Campinas Campinas, SP 13092-180 Brazil |
+55 (19) 3500 2542 | Campinas Network Support Services |
| Guarulhos | R. João Gonçalves, 484, Centro Guarulhos, SP 07010-010 Brazil |
+55 (11) 3181 7402 | Guarulhos Network Support Services |
| Jundiaí | R. Barão de Teffé, 160, Jardim Ana Maria Jundiaí, SP 13208-760 Brazil |
+55 (11) 4230 0538 | Jundiaí Network Support Services |
| Santos | Av. Conselheiro Nébias, 754, Boqueirão Santos, SP 11015-001 Brazil |
+55 (13) 4040 4457 | Santos Network Support Services |
| São José dos Campos | Praça Chuí, 35, Vila Ema São José dos Campos, SP 12243-380 Brazil |
+55 (12) 3600 2496 | São José dos Campos Network Support Services |
| São Paulo | R. Tenerife, 31, Vila Olímpia São Paulo, SP 04548-040 Brazil |
+55 (11) 3197 4346 | São Paulo Network Support Services |
| Sorocaba | Av. Dr. Afonso Vergueiro, 1749, Centro Sorocaba, SP 18035-370 Brazil |
+55 (15) 3042 0807 | Sorocaba Network Support Services |
Cisco's extensive family of current and vintage connectivity products supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed access points and switches, VoIP systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network (VPN) solutions. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support firm, Progent has priority access to Cisco's engineering support specialists and the advanced learning resources to stay at the leading edge of connectivity solutions.
Software Update Management for Cisco Infrastructure Devices
Software update management is an essential and complex process. Timely and correctly managed updating optimizes security, regulatory compliance, uptime, and capability. Haphazard patch management can cause security gaps, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or loss of important features. Patching involves more than periodic updates of operating systems and applications for servers and user machines. Firmware updates can be as vital for network appliances like switches, firewalls, and Wi-Fi APs.
Progent has provided advanced support for Cisco networking appliances for over twenty years and Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving IT system. To find out about Progent's service options for patch management, see Progent's patch management solutions.
To learn more information about Progent's online and on-premises support for Cisco network infrastructure, select a subject:
Progent can also provide a wide range of IT consulting expertise in key areas to assist companies to turn Cisco networking technology into an integrated IT solution that delivers strategic value. A few of the consulting services available from Progent's experts are project management support, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and management, Microsoft Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, security compliance assessment, DBA and application expertise, and temporary CIO consulting services.
Progent can also assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud resources and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
By offering a convenient centralized resource for IT generalists and application experts, Progent can deliver fast, affordable, and comprehensive information technology solutions that match the special requirements of companies in Campinas São Paulo.
An index of content::
Support and Integration Extended Call Center
24 Hour Cisco and Microsoft Certified Experts Call Desk Sharing Outsourcing
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Information Technology Consulting Supplemental Help Desk
CISSP Certified Security Network Engineer Co-managed Help Desk
Progent’s Shared Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Services Peppercon eRIC
Remote Management Consulting Services
Remote management cards offer IT managers full control over a server without the need for an on-site presence. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical help. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
ProSight Remote Monitoring and Reporting Network Consultants
Server and Desktop Monitoring and Reporting Online Support Services
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can impact productivity.
Specialists ransomware rebuild
ransomware cryptoworm recovery Engineers
Progent's seasoned ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Consultant Server patch management
24/7/365 Security patch management Engineer
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your servers, such as printers and scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Setup and Support Microsoft Lync 2013
Lync Server 2013 Integration Services
Progent's Microsoft-certified consultants can help you to assess the value of Lync Server for your environment and can help you to design and execute an installation of Lync Server that consolidates the administration of IM and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent can also help you to perform a smooth upgrade to Lync Server from Office Communications Server or Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server to improve the team-computing functions of MS Office programs, and offer webinar training and ongoing support for Lync Server 2010 and other Microsoft technologies.
Work at Home Helpdesk Services On-site Support
Teleworker Helpdesk Support and Help
Progent can provide small and medium-size businesses supplemental or fully outsourced Help Desk call center services for a remote workforce.
Microsoft Dynamics GP Computer Consultant
Dynamics GP/Great Plains Consulting
Key features of Microsoft Dynamics GP software include a modular design that lets you license just the components you require, a standards-based foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, enhanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to business information, the capability to integrate data from virtually any database or workstation application into Microsoft GP, and an open design that makes it possible to develop custom applications. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide experienced GP support professionals to show you how to turn the advanced features of Dynamics GP/Great Plains accounting into a high-value business solution.
24 Hour Microsoft CRM On-site Technical Support
Microsoft CRM Engineer
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client interactions. Built-in Sales and Customer Service modules enable employees to share information to help promote selling success and offer consistent, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.
Azure migration Integration Companies
Azure hybrid cloud solutions Professional
Progent can help small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the common errors small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.
Work at Home Helpdesk Services Support and Help
Remote Employees Helpdesk Online Support
Progent offers small and mid-size businesses overflow or comprehensive Help Desk services for a remote workforce.
Dynamics GP Continuum Engineers
Biggest Services Dynamics GP ODBC
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design custom line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting services can help you create reports that allow you to analyze your business more effectively, transforming raw information into useful understanding of your company and customers.
application Testing Lab Consultant Services
Capacity Planning Test Lab Professionals
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT initiatives on schedule.
Cisco and Microsoft Certified Experts Information Transfer Computer Consultant
CISSP Certified Expert IT Training Network Consultant
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent can focus on providing high-value services where Progent has little competition. Small companies who work with trusted freelance consultants or who maintain in-house support personnel benefit when Progent passes on information about new technology and proven processes to make their networks more robust, secure, and efficient.
Professional Microsoft 365 migration PowerShell
Microsoft 365 AD FS On-site Support
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
Microsoft Exchange Server Upgrade Consultant Services
Microsoft Exchange 2010 Migration Consult
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to carry out your migration to Microsoft Exchange Server 2010, generate extensive documentation of your new messaging environment, train your IT staff and users to get them ramped up rapidly on Exchange 2010, and offer ongoing management consulting and engineering support. Progent can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Mandrake Linux Consult
Linux Configuration
Progent's Linux support experts provide small and mid-size businesses and software developers help with administering and supporting Linux computers that operate with Microsoft-based networks. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise provides you with a convenient single source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Non-stop Interoffice Connectivity Remote Consulting
Immediate Non-stop Interoffice Connectivity Remote Support Services
Progent’s high availability interoffice connectivity and fault tolerant network infrastructure engineers can help small organizations create zero-downtime Interoffice connectivity through redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical 24x7 interoffice networking.
Microsoft Teams and iPhone Consult
Microsoft Teams Migration from Lync Consultants
Progent can assist your business to design a migration to Teams from Skype for Business and install, manage, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Top Ranked Amazon AWS hybrid cloud integration Design
Amazon EC2 migration Developer
Progent offers affordable online support to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Google GCP Cloud solutions Consulting Services
Google Cloud IAM Professionals
Progent can provide affordable online and on-premises support to assist companies to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
After Hours Flexential Colocation Center Consult
Flexential Data Center Technology Professional
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of network consultants located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also help your business to design and carry out a move to the Flexential data center by providing services such as planning system architecture, recommending hardware, system configuration and testing, troubleshooting, streamlining online management, and training your network staff.
SharePoint Designer 2013 Computer Consultants
IT Consultants SharePoint 2013 Migration
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the scope of IT know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 deployment.
Dynamics GP Great Plains Accounting Computer Engineer
Integration Support Great Plains Migration
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that unifies data and operations throughout your business, communicates seamlessly with other applications, and connects workers, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.
Forensics Services Palo Alto Networks PA-3000 Series Firewalls
Palo Alto Networks Security Firms
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity environment that spans your data center and cloud assets and protects all users at any location with any device.
Consulting Services Linux Network Monitoring, Nagios and MRTG
Linux Network Monitoring Consultants
Network monitoring typically consists of tracking a network’s resource utilization in order to uncover throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these programs to optimize and repair your network. Progent's UNIX support services offer small businesses and programmers assistance with administering and servicing UNIX and Linux systems that work with Windows-based technology.
Lync Server 2013 and Active Directory Engineers
Lync Server 2013 Instant Messaging Consultants
Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server 2010 for your business and can help you to design and execute an installation of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and improves the output of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition assist you to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server to improve the collaborative functions of MS Office applications, and offer training and continuing technical support for Lync Server and other Microsoft technologies.
Extended Service Desk Online Troubleshooting
Co-managed Heldesk Consultant Services
Progent's Microsoft and Cisco certified experts offer three service programs to help medium-size and large businesses develop a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the numerous top level Help Desk software packages available and determine what packages may be excessively expensive, miss critical capabilities, or align poorly with your company's business goals. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for occasional projects or to fill in for vacationing or incapacitated workers.
Multi-factor Authentication Online Technical Support
ProSight Duo MFA Technology Consulting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.
Top Quality Solaris Support and Integration
Remote Help and Support Sun Solaris
Progent's Sun Solaris platform support services provide small and mid-size companies and software developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise offers you an easy one-stop source to help you build and manage a secure and robust mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Onsite Support Small Business
24-7 Small Office Computer Tech
For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Telecommuting Installation
Mobile Laptop Technology Consulting
Progent's remote connectivity and wireless synchronization specialists can help you to plan and configure secure access solutions for remote desktops, notebooks, and smartphones so they work tightly with your information network, enabling you to improve the productivity of your off-site workforce.
ProSight Duo MFA Online Help
Duo Zero Trust Security Support
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.
ProSight Small Business Private Clouds Consultants
ProSight Virtual Machine Hosting Engineer
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
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