For organizations of any size in Campinas São Paulo, Progent can provide convenient, fast, and affordable contact with CCIE-Certified engineers. Cisco CCIEs are world-class network experts who earn this elite recognition only after strenuous testing overseen by Cisco. CCIE-certified consultants can handle the most complicated problems surrounding network interfacing, troubleshooting, and optimization. Progent’s CCIEs operate closely with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining program updates to fix problems. A Cisco-qualified CCIE can isolate the origin of network problems whether from network appliances or software.

Progent offers affordable remote access to a CCIE specialist so that you can get high-level help for complicated network issues that are impacting business productivity but are outside the experience of your local IT maintenance organization. Progent's Cisco CCIE-Premier support professionals can examine your network via state-of-the-art remote connectivity utilities that allow them to perform rapid and low-cost diagnosis and remediation of serious network problems.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and so their services are not readily available to the general public. Progent is one of the rare consulting organizations that makes CCIEs accessible to assist small and medium sized companies. In addition, Progent offers quick access to a CCIE remotely so that you can receive timely support for complex network problems that are hurting business productivity. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to Progent's online network help.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


Cisco's extensive family of current and vintage connectivity products supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed access points and switches, VoIP systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network (VPN) solutions. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support firm, Progent has priority access to Cisco's engineering support specialists and the advanced learning resources to stay at the leading edge of connectivity solutions.

Software Update Management for Cisco Infrastructure Devices
Software update management is an essential and complex process. Timely and correctly managed updating optimizes security, regulatory compliance, uptime, and capability. Haphazard patch management can cause security gaps, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or loss of important features. Patching involves more than periodic updates of operating systems and applications for servers and user machines. Firmware updates can be as vital for network appliances like switches, firewalls, and Wi-Fi APs.

Software Update Management Support for Infrastructure Devices

Progent offers software update management support for network infrastructure appliances from Cisco and other leading vendors

Progent has provided advanced support for Cisco networking appliances for over twenty years and Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving IT system. To find out about Progent's service options for patch management, see Progent's patch management solutions.

To learn more information about Progent's online and on-premises support for Cisco network infrastructure, select a subject:

  • Overview of Cisco Support
  • Fast and Affordable Online Assistance from a Cisco CCIE Engineer
  • Cisco Firepower NGFW Series Firewalls: Integration and Management Services
  • Cisco ASA 5500-X Series Firewall with Firepower: Consulting and Management Support
  • Cisco ASA 5500 Series Firewall Integration Support
  • Cisco PIX 500 Series Firewall Management Help
  • Cisco Routers Configuration and Troubleshooting Expertise
  • Cisco Wireless Consulting Services
  • Cisco Aironet Wireless APs Design Services
  • Cisco Small Business 100, 300 and 500 WiFi APs Consulting Help
  • Catalyst Wi-Fi 6/6E APs Solution Design, Deployment and Troubleshooting Expertise
  • Cisco Wireless Controllers Consulting
  • Cisco Meraki Wireless APs Design Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
  • Cisco VoIP Phones and IP Video Desktop Phones Consulting and Wireless IP Phone Integration
  • Cisco Jabber Consulting and Support Services
  • Cisco Catalyst Switches Consulting and Support Services
  • Cisco Nexus Switches Consulting and Support Expertise
  • Cisco Meraki Switches Deployment Expertise
  • Cisco VPN Integration Services
  • SIP and CUBE Integration Solutions: SIP PSTN Trunks and CUBE Integration Consulting
  • Design Solutions for Cisco-powered Datacenters
  • Infrastructure Optimization Expertise for ISPs
  • Remote Management Techniques for Cisco-based Environments
  • NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services Other Consulting Expertise Available from Progent
    Progent can also provide a wide range of IT consulting expertise in key areas to assist companies to turn Cisco networking technology into an integrated IT solution that delivers strategic value. A few of the consulting services available from Progent's experts are project management support, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and management, Microsoft Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, security compliance assessment, DBA and application expertise, and temporary CIO consulting services.

    Progent can also assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud resources and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

    By offering a convenient centralized resource for IT generalists and application experts, Progent can deliver fast, affordable, and comprehensive information technology solutions that match the special requirements of companies in Campinas São Paulo.



    An index of content::

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    Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

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  • After Hours Cisco System Consulting Campinas, Elias Fausto
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    Remote Management Consulting Services

    Remote management cards offer IT managers full control over a server without the need for an on-site presence. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical help. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.

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    Server and Desktop Monitoring and Reporting Online Support Services

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  • Specialists ransomware rebuild
    ransomware cryptoworm recovery Engineers

    Progent's seasoned ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

  • Amazon AWS migration Designer Developer Amazon hybrid cloud solutions
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  • Amazon MWS Contract Programmer Top Ranked Amazon MWS integration training Design Firms

  • Consultant Server patch management
    24/7/365 Security patch management Engineer

    Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your servers, such as printers and scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.

  • Anti-Virus Subscription Postini Technical Support
  • Apple MACos with Windows Online Support Consultants Excel for Mac PivotTables
  • Apple OS X Support Services 24-Hour Apple OS X Consulting Services
  • At Home Workforce Campinas Guidance - Collaboration Solutions Consulting and Support Services Campinas, SP Campinas At Home Workforce Collaboration Systems Consulting Services Campinas, Sao Paulo
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  • Setup and Support Microsoft Lync 2013
    Lync Server 2013 Integration Services

    Progent's Microsoft-certified consultants can help you to assess the value of Lync Server for your environment and can help you to design and execute an installation of Lync Server that consolidates the administration of IM and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent can also help you to perform a smooth upgrade to Lync Server from Office Communications Server or Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server to improve the team-computing functions of MS Office programs, and offer webinar training and ongoing support for Lync Server 2010 and other Microsoft technologies.

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  • Work at Home Helpdesk Services On-site Support
    Teleworker Helpdesk Support and Help

    Progent can provide small and medium-size businesses supplemental or fully outsourced Help Desk call center services for a remote workforce.

  • Small Business Network Support Cisco Campinas, State of Sao Paulo
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  • Microsoft Dynamics GP Computer Consultant
    Dynamics GP/Great Plains Consulting

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    Microsoft CRM Engineer

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  • Cisco On-Call Services Campinas Cisco Technology Consulting Campinas, Brazil

  • Azure migration Integration Companies
    Azure hybrid cloud solutions Professional

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  • Cisco and Microsoft Certified Experts Information Transfer Computer Consultant
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  • Mandrake Linux Consult
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  • Top Ranked Amazon AWS hybrid cloud integration Design
    Amazon EC2 migration Developer

    Progent offers affordable online support to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.

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  • Microsoft Expert Extended Support Desk Help and Support Top MCSE Expert Certified Supplemental Support Desk Online Help

  • Google GCP Cloud solutions Consulting Services
    Google Cloud IAM Professionals

    Progent can provide affordable online and on-premises support to assist companies to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.

  • Microsoft Expert Windows 7 Evaluation Troubleshooting Windows 7 Upgrade Professional
  • Microsoft Hyper-V Server Consolidation Technology Consulting Services Technical Support Microsoft Hyper-V 3.0 Virtual Server
  • Microsoft NAV Role Centers Configuration MS Dynamics NAV Help and Support
  • Tech Services Cisco Campinas, State of Sao Paulo
  • Microsoft Operations Manager Network Engineer System Center MOM Consulting

  • After Hours Flexential Colocation Center Consult
    Flexential Data Center Technology Professional

    Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of network consultants located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also help your business to design and carry out a move to the Flexential data center by providing services such as planning system architecture, recommending hardware, system configuration and testing, troubleshooting, streamlining online management, and training your network staff.

  • Microsoft SQL Server 2019 Professionals Microsoft SQL Server 2012 Professionals
  • Microsoft System Center 2016 Remote Support Services System Center 2016 and Hyper-V Integration Technical Support
  • Microsoft System Center Operations Manager Network Engineer Remote Monitoring and Reporting Specialist

  • SharePoint Designer 2013 Computer Consultants
    IT Consultants SharePoint 2013 Migration

    Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the scope of IT know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 deployment.

  • Microsoft Windows 2008 R2 Technology Consulting Services Microsoft Certified Partner Windows Server 2008 R2 Network Consulting

  • Dynamics GP Great Plains Accounting Computer Engineer
    Integration Support Great Plains Migration

    Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that unifies data and operations throughout your business, communicates seamlessly with other applications, and connects workers, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.

  • Migration Consultants Exchange 2000 Microsoft Exchange 2000 Upgrade Computer Consulting
  • Nagios IT Consultant Linux Network Monitoring Specialist
  • Network Health Assessment Consultant Top Ranked Active Directory Review Consultancy
  • Network Security Evaluation Consultant Services 24-7 Services Web Application Security Assessment
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  • Office SharePoint Server 2010 Support Services Microsoft Office SharePoint Server 2013 Support
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    Palo Alto Networks Security Firms

    Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity environment that spans your data center and cloud assets and protects all users at any location with any device.

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    Linux Network Monitoring Consultants

    Network monitoring typically consists of tracking a network’s resource utilization in order to uncover throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these programs to optimize and repair your network. Progent's UNIX support services offer small businesses and programmers assistance with administering and servicing UNIX and Linux systems that work with Windows-based technology.

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    Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server 2010 for your business and can help you to design and execute an installation of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and improves the output of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition assist you to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server to improve the collaborative functions of MS Office applications, and offer training and continuing technical support for Lync Server and other Microsoft technologies.

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    Progent's Microsoft and Cisco certified experts offer three service programs to help medium-size and large businesses develop a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the numerous top level Help Desk software packages available and determine what packages may be excessively expensive, miss critical capabilities, or align poorly with your company's business goals. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for occasional projects or to fill in for vacationing or incapacitated workers.

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    Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.

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    Remote Help and Support Sun Solaris

    Progent's Sun Solaris platform support services provide small and mid-size companies and software developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise offers you an easy one-stop source to help you build and manage a secure and robust mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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  • Onsite Support Small Business
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    For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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    Progent's remote connectivity and wireless synchronization specialists can help you to plan and configure secure access solutions for remote desktops, notebooks, and smartphones so they work tightly with your information network, enabling you to improve the productivity of your off-site workforce.

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    Duo Zero Trust Security Support

    Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.

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  • ProSight Small Business Private Clouds Consultants
    ProSight Virtual Machine Hosting Engineer

    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.

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