Cisco Certified Onsite and Remote Network Support

For offices of any size in Campinas São Paulo, Progent can provide convenient, fast, and economical communication with Cisco CCIE-certified engineers. CCIEs are world-class network engineers who earn this prestigious recognition only after strenuous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complicated issues surrounding network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate closely with Cisco's internal staff in analyzing problems with IOS or NX-OS software and coming up with workarounds or receiving program patches to correct problems. A Cisco-qualified CCIE can detect the source of network problems whether from network appliances or software.

Progent offers fast remote access to a CCIE specialist so you can receive high-level assistance for complicated network problems that are affecting business productivity but are beyond the scope of your local IT maintenance resources. Progent's CCIE-certified consultants can examine your network using advanced remote support tools in order to provide rapid and affordable analysis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national Internet providers, and so their services are not readily available to smaller organizations. Progent is among the rare consulting providers that makes CCIEs accessible to assist small and mid-size companies. In addition, Progent can provide quick contact with a CCIE by phone so that you can receive timely support for complex network problems that are hurting business productivity. To find out how to talk to a Progent CCIE for immediate assistance with your network, visit Progent's online network help.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

CCIEs are an exceptional value because their depth of expertise allows them to fix the most intractable problems rapidly. In most scenarios, less qualified engineers can burn up many hours or even days struggling with a task that a certified CCIE can solve in just minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have multiple advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or CISM. This permits Progent to offer comprehensive solutions that address a broad array of IT products without requiring extra costs and interruptions orchestrating multiple consultants.

Patch Management for Cisco Infrastructure Appliances
Software update management is crucial and complex task. Prompt and properly managed patching maximizes security, compliance, availability, and capability. Haphazard patch management can cause security gaps, compatibility issues, slow or erratic performance, excessive offline stretches, or loss of key features. Patching involves more than periodic updates of an OS and applications for servers and user machines. Firmware updates can be as critical for infrastructure appliances like routers, firewalls, and wireless APs.

Progent has provided top-level help for Cisco infrastructure appliances for more than twenty years and Progent's support services for patch management offer businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your dynamic IT network. To find out about Progent's service options for firmware update management, see Progent's patch management service plans.

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