Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff are likely to be slower to become aware of a penetration and are least able to organize a rapid and coordinated response. The more lateral movement ransomware can make inside a victim's network, the more time it takes to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide you to take the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineer can help businesses in the Campinas area to locate and quarantine infected servers and endpoints and guard clean assets from being penetrated.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Phone Progent's Ransomware 24x7 Hot Line for Emergency Support in Campinas
For ransomware recovery help in Campinas, call Progent at 800-462-8800 or visit Contact Progent.



An index of content::

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    Progent provides nationwide online help and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Remote technical support provides maximum return for your IT dollar by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access technology and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to help with the most challenging network problems.

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    Progent's Cisco-certified CCIE network engineers can help you to maintain your existing PIX 500 or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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    Exchange 2013 incorporates significant enhancements to the capabilities of Exchange 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact vital IT areas including ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and management services for Exchange Server 2013.

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    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall technology. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall/VPN appliances and software, outsourced security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for on-going technical help, administration, education, and security consulting.

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    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware.

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    Progent offers online and onsite installation, upgrade, customization, reporting for Microsoft Dynamics 365 Business Central/NAV.

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    Remote continuous monitoring, automated alarms, and periodic reports are crucial to preserving the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of any size can get a level of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to assist your company to identify and resolve a an array of network problems before they can disrupt your business.

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    Progent's Microsoft-certified consultants offer remote or in-person expertise to assist companies of all sizes to plan, deploy, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's pricing policy is to charge for remote service and on-site help by the minute. As a result, you are billed just for delivered support. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no minimum fee and asks no monthly commitment for services provided during regular working hours. Many service organizations impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for fast solutions so you will not be tempted to allow less critical problems to stay unaddressed.

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    Progent's Juniper-certified network consultants can help your company to design and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to enable you to streamline the management and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage networks that include a combination of Juniper's OS platforms.

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    Cisco Nexus switches are intended to provide the speed, expandability, dependability, cloud readiness, capacity, security and ease of management required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and on-premises consulting expertise to help your business to create an efficient network architecture, build test environments to validate your network design, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, configure advanced monitoring, fully utilize resources by means of virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also help you to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus platforms.

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    Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite help for end-of-life and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can help your business to design and manage wireless solutions that include indoor and outside/industrial Aironet APs.

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    Largest Infor SyteLine CloudSuite Web Site Integration Consultants

    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of experience assisting manufacturing, distribution and service organizations to simplify complicated supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that can range from occasional advice to solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.

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    Windows 10 Microsoft Deployment Toolkit Services

    Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 available from Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, automated provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management personnel and end users, and ongoing Call Center support services.

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    Microsoft Partner IT Outsourcing

    Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better technical solutions for your IT network.

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    Progent's wireless site survey and predictive modeling help you to plan, implement and debug a Wi-Fi network adapted to your environment, offering you a WLAN that has the reception, speed, capacity, QoS, data protection, and hand-off ability your company needs. Wireless site survey services from Progent include remote predictive modeling for designing a wireless network and onsite survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.

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    Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.

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    Anti-Spam Support

    E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by offering continually updated spam and virus filtering, policy management, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outgoing email testing to let you fix your e-mail system and define and enforce company security policy.

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    Microsoft Exchange Outsourcing

    Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.

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    Progent's management team includes industry professionals with decades of experience delivering computer consulting services, troubleshooting, and strategic information system planning to organizations ranging in size from startups to Fortune 500 companies. Great service calls for great personnel, and Progent is proud to have put together a management staff able to provide businesses with the best service value in the industry.

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  • DoubleTake Carbonite Replication Online Technical Support
    DoubleTake Carbonite Backup and Restore Online Support

    DoubleTake/Carbonite Software offers a family of products intended to provide small businesses a range of affordable solutions for backing up and recovering business-critical applications such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite technology into small business IT systems to create a high state of availability and business continuity readiness at an affordable cost.

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    Microsoft Exchange Upgrade Support and Setup

    Progent's Microsoft Premier engineers can provide expert support for major deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange Server installations or updates and can supply onsite technicians to help large companies with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.

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  • Top Windows 2012R2 Professional
    Windows Server 2012R2 Cloud Consulting

    Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

  • Urgent Company-wide Standards for Best Practices Computer Consultancy Firm Microsoft Network Consulting Service Best Practices
  • Urgent Small Business Private Clouds Consultants Consultant Private Cloud Solutions
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  • Windows 7 Migration Design Cisco and Microsoft Certified Microsoft Windows 7 Upgrade Tech Consultant
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  • CCNP Certified Nexus Switch VXLAN Specialist
    Nexus Switch OTV Consultant

    Nexus series switches are engineered to deliver the throughput, expandability, availability, virtualization support, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting expertise to assist your IT staff to create an efficient network topology, build pilot environments to confirm your switching solution, install and configure Nexus switches, create and implement appropriate policies, perform security vulnerability evaluations, set up advanced monitoring and alert systems, consolidate network resources through virtualization technologies, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Cisco's Nexus switches. Progent's consultants can also help you to migrate efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.

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  • Windows Cluster Remote Troubleshooting Microsoft Windows Server 2003 Cluster IT Consultant

  • VirtualPC for Mac Professional
    24x7x365 Windows Virtual Desktop for Apple Mac IT Consultant

    For companies that have a mix of Mac and Microsoft Windows computers, there exist two popular alternatives for running Microsoft Windows-dependent software on macOS or OS X: an external connection to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Windows-powered computer to run Microsoft Windows applications and share system resources. Virtual PC for Mac emulates Windows on an Apple Mac system so you are able to run Microsoft Windows programs locally. Progent's Mac technology support experts can assist your business to manage these products for using Microsoft Windows software on your Macs and can in addition assist your company to assess and install third-party solutions for Windows platform simulation.

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  • Windows Server 2008 R2 Technology Consulting Microsoft Expert Outsourcing Windows Server 2008 R2

  • Engineer SQL 2008 Analysis Services
    Microsoft SQL Server 2008 Technology Consulting Services

    Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals and information workers, lessening the difficulty of designing, deploying, administering, and using enterprise information and analytical programs in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in designing and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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  • Top Ranked Windows, UNIX, Solaris Remote Troubleshooting
    Specialist Windows and UNIX

    Progent can help your business to plan and implement a smooth transition from a UNIX-based IT environment to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to preserve your data and reduce business discontinuity by developing an effective transition strategy that preserves your existing assets in UNIX application and technology. UNIX-to-Windows transition support services available from Progent include evaluation of existing infrastructure, migration planning and validation, Exchange migration expertise, information and application software porting, and server and storage transition and economization.

  • Windows Server 2012R2 Active Directory Services Windows Server 2012 R2 Configuration Manager Engineer
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  • Windows Server Hyper-V 2016 Private Cloud Online Help Network Consulting Hyper-V 2016 Private Cloud
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  • 24-Hour Red Hat Linux Network Engineer
    Redhat Linux Engineers

    If you are producing UNIX or Linux applications on a network that has Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of strategic know-how without the continual distraction of managing your business network. By using automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an economical way for managing an information network that provides high dependability, protection, and efficiency. Progent's Linux developer assistance offerings feature full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring services, and Contact Center support.

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  • Microsoft Exchange Outsourcing
    Microsoft Exchange 2000 Upgrade Onsite Technical Support

    Progent is among the most experienced IT consulting firms for integrating email solutions based on Exchange 2000. Progent is skilled in helping small businesses receive the full advantages of Exchange Server 2000 for typical situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.

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