Security and Compliance and Information Assurance Expertise
Campinas Enterprise and Small Business IT Network Environments
For fast remote help with data security issues, businesses in Campinas São Paulo have access to world-class troubleshooting by contacting Progent's security engineers. Progent's online support consultants are available to provide effective and low-cost help with security issues that are impacting the productivity of your information system. Progent's accredited engineers are premier to support environments powered by Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide advanced support for key security and restoration solutions such as AI-driven End Point Protection and Response, Managed Detection and Response, full system restore testing, immutable backup, and off-site backup. Progent's broad range of consulting services addresses firewall technology, email filtering and encryption, secure network infrastructure, and disaster recovery preparedness. Progent's technical support team has been awarded the industry's top security credentials including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional.
Progent offers online security assistance on a per-minute basis with no minimum minutes and without additional charges for sign-up or off-hour support. By billing per minute and by delivering world-class support, Progent's billing policy keeps expenses low and avoids situations where simple solutions entail major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT staff are likely to be slower to become aware of a break-in and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to achieve inside a victim's network, the longer it takes to recover basic operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first steps in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can help you to locate and quarantine breached devices and protect undamaged resources from being compromised. If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do Now?
If your business is now experiencing a security emergency other than ransomware, go to Progent's Urgent Remote Technical Support to see how to get fast assistance. Progent has a team of veteran network security experts who offer online and on-premises assistance that includes containment, mitigation, restoration, forensics, and hardening of your security posture to protect against future exploits.
For organizations who have prepared beforehand for being hacked, the formal incident response model promoted by Global Information Assurance Certification is Progent's preferred method of reacting to a serious security penetration.
Introduction to Progent's Security Support Services
Coordinating computer security plus staying ready for restoring critical information and systems after a security breach requires a continual process that entails a variety of technologies and procedures. Progent's certified security experts can support your organization at whatever level in your attempt to secure your IT system, from security assessments to designing a comprehensive security program. Some technologies supported by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Borne Spam and Viruses.
Planning and Implementing Secure Environments
Every company should have a carefully thought out security strategy that incorporates both preventive and reactive activity. The proactive plan is a collection of steps that works to minimize security gaps. The post-attack plan specifies activities to assist IT staff to assess the losses caused by an attack, remediate the damage, document the event, and revive network functions as soon as possible. Progent can advise you how to incorporate protection into your business operations. Progent can install scanning utilities, define and execute a safe computer architecture, and propose processes and policies that will optimize the protection of your network. Progent's security experts are available to help you to configure a firewall, deploy safe online and mobile access to e-mail and data, and configure an effective VPN.
If you are looking for an economical way for outsourcing your network security management, Progent's Round-the-clock Network Support Packages include continual remote server tracking and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud resources and that comply with government and industry security requirements. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
System Recovery and Security Forensics
Progent has expertise in recovering systems and computers that have been hacked, are in question, or have stopped working following a security penetration. Progent can show you how to determine the losses caused by the attack, restore ordinary business operations, and retrieve information compromised as a result of the assault. Progent's security specialists can also perform a thorough forensic analysis by examining activity logs and utilizing a variety of proven forensics techniques. Progent's background with security consulting minimizes your business disruption and permits Progent to recommend efficient strategies to avoid or contain future assaults.
Ransomware Removal and Recovery Consulting
Progent offers the help of seasoned ransomware recovery experts with the skills to reconstruct an environment that has suffered an attack by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky. To learn more, see ransomware removal and recovery consulting.
Work-from-Home Security Consulting
Work-from-Home (WFH) employees commonly use their own devices and often work in a unsecured physical area. This situation increases their vulnerability to cyber threats and calls for judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of policies based on best practices. Progent's veteran team of at-home workforce solutions consultants can assist you to plan, implement and maintain an effective security solution that guards critical information resources in networks that incorporate telecommuters and hybrid workers.
Patch Management Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT network. Besides maximizing the protection and functionality of your computer environment, Progent's patch management services permit your IT team to concentrate on line-of-business projects and tasks that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat defense platform that features computer learning software and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in a few minutes to protect endpoints against modern threats such as ransomware, familiar and brand-new malware, trojans, hacking tool sets, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is always the first incident response software deployed by Progent to gain control and visibility of a customer's network in the first stages of a ransomware recovery. For more details, refer to Progent's SentinelOne-based Extended Detection and Response consulting.
Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable assessment of your network to help you expose, rank, fix, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can plant decoys called tripwires like fake files or credentials to detect whether your system is actively under attack across common attack paths. Tripwires provide sufficient detail to make it possible to react quickly with your SIEM workflows before an assailant can wreak havoc. Progent can provide the expertise of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal network so you can evaluate your current security posture. Progent can also assist you to strengthen your network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT resources. To learn more information about Progent's threat analysis solutions powered by on NodeZero's pentest products, refer to Consulting Support for NodeZero's Pentest Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is a key part of any comprehensive IT system security plan. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's internal network support resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event log analysis are properly set up and actively monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware. Get additional information about Progent's Stealth PEN Testing Experts.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior machine learning technology to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the entire threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with government and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup product vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your backup processes and allow transparent backup and fast restoration of important files/folders, apps, images, plus VMs. ProSight DPS lets you avoid data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, user error, malicious employees, or software glitches. Managed services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a protected application and give your password you are requested to confirm your identity on a unit that only you have and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized for this added means of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You can designate several verification devices. For details about ProSight Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services for telecommuters.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's veteran engineers can provide unique support in key areas of computer security including:
Security Vulnerability Audits and Compliance Assessment
Progent offers experience with information risk evaluation tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network scans to identify possible security holes. Progent has broad skills with scanning tools and can assist your company to understand assessment reports and respond efficiently. Progent's certified security consultants also provide web software validation and can conduct thorough assessments of corporate-wide security to determine your company's compliance with important global security specifications including HIPAA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection including in-place wireless equipment plus mobile handsets. Read more details about Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's entire family of security and VPN technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Read more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Help.
Other Firewall and VPN Technologies
As well as being expert in a wide range of security technologies available from Microsoft and Cisco, Progent can provide businesses of all sizes top-level support for security products from other popular firewall and Virtual Private Network vendors. Progent's engineers can provide:
- Palo Alto Networks PA-Series Firewalls Engineering Services
- Check Point Expertise
- Barracuda CloudGen Firewall Consultants
- WatchGuard Help
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Consulting
- Fortinet FortiGate Firewall Support
- Symantec Engineering Services
CISM defines the fundamental competencies and worldwide standards of performance that computer security professionals are required to master. It offers executive management the confidence that consultants who have been awarded their certification possess the experience and knowledge to offer efficient security administration and consulting services. Progent can provide a CISM support professional to assist your enterprise in key security disciplines such as data protection governance, vulnerability management, data protection program management, and incident handling management.
Learn additional information concerning Progent's CISM Security Consulting Services.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP status through verified professional work, extensive study, and formal testing. CISSP qualification indicates expertise in an international standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include cybersecurity administration practices, security design and models, access permission systems, applications development security, business processes security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.
Read more information concerning Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Experts for Secure System Architecture
Progent's ISSAP Certified security consultants are specialists who have been awarded ISSAP certification as a result of thorough testing and extensive hands-on work with network security design. ISSAP security experts have acquired comprehensive understanding of access control systems and techniques, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of secure network architecture.
Learn additional information about Progent's ISSAP Accredited Secure System Infrastructure Consulting Support.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to help your organization to follow current system security engineering principles and techniques in system development, review system security designs according to cybersecurity engineering leading practices, create cohesive system designs that incorporate compliant cybersecurity features for all key system functions, define efficient design and configuration strategies to provide operational security, perform in-depth risk analysis, and recommend realistic security models that balance your operational goals with your company's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Expertise
The Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies expertise in network security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security consultant able to assist businesses in the fields of IS audit services, IT administration, systems and infrastructure lifecycle, information technology service delivery, safeguarding data assets, and disaster recovery preparedness.
Read additional details about Progent's Certified Information Systems Auditor (CISA) Professional Services.
CRISC IT Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to assist you to develop and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is complementary to the services provided by Progent's CISA-Certified security engineers for objectively assessing your IT control design and with the expertise of Progent's CISM-certified experts for implementing company-wide security policies.
Get additional details about Progent's CRISC-certified IT Risk Mitigation Expertise.
GIAC (Global Information Assurance Certification) Consulting Services
GIAC was established in 1999 to certify the skill of information technology security professionals. GIAC's goal is to assure that an accredited security consultant has the knowledge appropriate to deliver support in critical categories of network, data, and application security. GIAC accreditations are recognized by companies and government organizations around the world including U.S. NSA. Progent can provide the support of GIAC certified consultants for any of the network security disciplines covered within GIAC certification topics such as assessing perimeters, incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.
Read more information about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Support
If your business is located in Campinas São Paulo and you want computer security expertise, call Progent at
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
| City | Address | Phone | Link |
| Barueri-Alphaville | Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil |
+55 (11) 3181 7794 | Barueri-Alphaville Network Support Services |
| Campinas | R. Rafael Andrade Duarte, 104, Nova Campinas Campinas, SP 13092-180 Brazil |
+55 (19) 3500 2542 | Campinas Network Support Services |
| Guarulhos | R. João Gonçalves, 484, Centro Guarulhos, SP 07010-010 Brazil |
+55 (11) 3181 7402 | Guarulhos Network Support Services |
| Jundiaí | R. Barão de Teffé, 160, Jardim Ana Maria Jundiaí, SP 13208-760 Brazil |
+55 (11) 4230 0538 | Jundiaí Network Support Services |
| Santos | Av. Conselheiro Nébias, 754, Boqueirão Santos, SP 11015-001 Brazil |
+55 (13) 4040 4457 | Santos Network Support Services |
| São José dos Campos | Praça Chuí, 35, Vila Ema São José dos Campos, SP 12243-380 Brazil |
+55 (12) 3600 2496 | São José dos Campos Network Support Services |
| São Paulo | R. Tenerife, 31, Vila Olímpia São Paulo, SP 04548-040 Brazil |
+55 (11) 3197 4346 | São Paulo Network Support Services |
| Sorocaba | Av. Dr. Afonso Vergueiro, 1749, Centro Sorocaba, SP 18035-370 Brazil |
+55 (15) 3042 0807 | Sorocaba Network Support Services |
An index of content::
24/7/365 SonicWall NSA 9650 Firewall Protecting
Security Audits SonicWall TZ350 Firewall
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and build security into your corporate practices.
Network Consultant Windows Server 2012 R2 Hyper-V
Windows Server 2012 R2 Hyper-V 3.0 Professionals
Progent's network professionals can assist you to analyze the potential benefits of Hyper-V-powered server virtualization for your company, perform test installations to validate Hyper-V's operation with your line-of-business software, assess your network architecture for optimal operation with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your IT personnel to monitor and administer Hyper-V, offer expert consulting support for improving the protection of your virtual machines, design and validate business continuity procedures that maximize network availability, and deliver continuing consulting and technical support including low-cost online repair and turn-key Help Desk outsourcing.
NinjaOne Server Monitoring Engineer
NinjaOne Automated Server Inventory Support and Integration
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of critical assets.
Colo Computer Consultants
Help and Support Colocation Migration
Colocation data centers make it possible for businesses to share enterprise-class facilities for hosting computer hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation strategy such as choosing and migrating to a colo site, creating system architecture, specifying required equipment, on-site and on-line troubleshooting, setting up online network management, and education your IT staff.
Cisco Firesight Management Online Support Services
Firepower Management Center Online Troubleshooting
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
Remote Monitoring and Reporting Remote Technical Support
24-Hour Microsoft Experts Application Monitoring IT Consulting
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a level of network stability that was previously reserved for enterprises. Progent offers a variety RMM options delivered as low-cost service packages created to help your company to detect and fix a an array of IT network problems before they can disrupt your business.
NinjaOne Server and Desktop Monitoring and Reporting Integration Services
NinjaOne Desktop Monitoring and Reporting Integration
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they can impact your business.
Protection Horizon3.ai NodeZero PEN Testing
Horizon3.ai NodeZero Certified Threat Assessment Cybersecurity Companies
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to make sure your security defense systems and policies are properly set up and effective.
Hybrid cloud integration Consultant
Consultants Microsoft Azure enterprise hybrid cloud solutions
Progent can help your IT team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid architectures that combine on-premises resources along with one or more cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud migration services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Shared Support Desk Support and Integration
CISA Certified Security Expert Online Troubleshooting Extended Support Desk
Progent's Network Call Center Outsourcing Support Services for desktop support are designed especially for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must work within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Selection and Deployment.
24 Hour Network Engineer NinjaOne RMM and Progent Network Operations Center
NinjaOne RMM Remote Server Management Integration
A cornerstone of Progent's Network Operations Center is its effective incorporation of NinjaOne RMM, a comprehensive remote monitoring and management (RMM) solution which facilitates automated alerting and rapid incident response.
Cisco Switch Server Migration Specialists
Cisco Remote Access Computer Network Firms
Progent's Cisco-certified CCIE network infrastructure experts can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
VMware VDP Backup, Services
vSphere Data Protection, Consultant Services
Progent offers affordable online access to engineers with expertise in a broad range of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent offers expertise for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to implement, enhance, or maintain backup solutions for a variety of architectures such as local, remote, cloud, or a mix.
24-7 Microsoft Project Server Reporting Professionals
Best Consultant Microsoft Project Server Scheduling
Progent's Microsoft consultants can provide advanced support in implementing, operating and troubleshooting all versions of Project Server and can provide a wide variety of cost-effective online support services based on proven best practices to assist organizations of any size to receive all the advantages of this leading project management solution. Consulting support offered by Progent include solution design, installation and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Engineer Cisco VPN
Support and Setup Cisco VPN
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your growing business needs. Progent's Cisco-Certified network consultants support Cisco's comprehensive family of products aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.
Progent's Management Team System Consulting
Consolidate Progent Management
Progent's management team includes seasoned professionals with decades of background providing computer consulting, troubleshooting, and strategic IT planning to businesses ranging from startups to global enterprises. Great service calls for great people, and Progent has assembled a management staff that can provide businesses with the top service value in the industry.
SCVMM 2012 XenServer Setup and Support
Online Troubleshooting SCVMM Planning
Progent can assist organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to move from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible business value.
Emergency Google Cloud Identity Specialists
Consult Google Cloud Backup
Progent offers affordable remote and on-premises support to help businesses of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security.
ProSight Next Generation Endpoint Protection Integration Support
Signature-matching Virus Protection Consultant Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools from SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete threat progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against new threats.
5500 Wireless Controller Network Engineer
Remote Support Services Flex Series Wireless Controller
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving wireless availability with rapid failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
Microsoft ISA Server Support
ISA 2004 Server Network Engineer
Progent's Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Professionals Nagios for Linux
MRTG for Linux Consultants
Network monitoring commonly involves observing a network's resource usage to help uncover throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux and can be deployed to observe mixed-platform networks where UNIX and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX support professionals offer small companies and developers assistance with managing and servicing UNIX and Linux networks that coexist with Windows-based products.
Top Technology Consulting Services Windows 10 Business Store Portal
Support and Setup Windows 10 Installation
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade support for Windows 10 available from Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and post-migration Call Center support services.
XenDesktop Online Consulting
Citrix VDI Professionals
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the strategic value of your information system; integrate XenDesktop technology with your servers, user devices, and printers; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.
Consulting Services Email Black Lists
Consultant Services ProSight Spam Filtering Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's Management Team Network Consulting Experts
Progent Management Team Small Business Network Consultant
Progent's management team consists of industry professionals with decades of background delivering network consulting, troubleshooting, and long-term information system planning to organizations ranging in size from small offices to Fortune 500 companies. Great service calls for great personnel, and Progent stands out by having put together a management team able to provide customers with the best service value in the industry.
IT Consultants Meraki WiFi Management
Meraki Dashboard Technology Consulting
Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and troubleshooting services to help you to plan, configure, administer, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist you to plan and deploy hybrid networks that combine local and cloud-based resources and that deliver seamless connectivity, advanced protection, streamlined management, and consistent performance for all your mobile and desktop devices.
Nation Wide Support Network Services
North Carolina Small Business IT Consulting
Progent's Technical Response Center offers national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and online secure network connection to troubleshoot and resolve network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of nationwide service professionals makes it possible to escalate even the toughest network issues to competent specialists as needed.
SharePoint programming Services
Program Contract Programming Firm
If you need help creating, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of programmers, relational database designers, and software project managers can help ensure you get the job done on time and within budget. Progent's experienced application programmers offer affordable and expert online help for jobs as small as writing Vidual Basic macros for Excel or as large as rolling out mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.
DopplePaymer ransomware recovery Specialist
Consultant Services Maze ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
SharePoint 2013 Workflow Manager Computer Consulting
24/7 SharePoint Server 2013 IT Consultants
Progent has been delivering SharePoint support since the initial SharePoint product was published more than 20 years ago, and Progent has the breadth and depth of IT know-how to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management support or can help in individual jobs related to your SharePoint 2013 migration.
Specialists Duo Two-factor Authentication (2FA)
Top Ranked Technology Consulting Two-factor Authentication (2FA)
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Network Support Help Desk Setup and Support
24 Hour Help Desk Information Technology Consulting
The Contact Center support delivery structure used by Progent's Technical Response Center offers small and midsize businesses an effective option to reliance on independent consultants by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock access to urgent help, fast escalation to world-class experts for handling the most intractable problems, service consistency and dependability, quick follow through overseen by seasoned service administrators, a choice of easy-to-use techniques for requesting support tasks, plus a high level of process transparency enabled by trouble ticket tracking and available via a web portal.
Forefront TMG 2010 Help and Support
Setup and Support Forefront Network Inspection System
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a single-server solution for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows custom reports powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Ubiquiti UniFi U6 WiFi access points Professional
Ubiquiti UniFi U7 Pro WiFi access point Consultant
Progent offers fast access to the expertise of veteran wireless specialists who can assist you to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your company and help you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and place Ubiquiti UniFi wireless APs for optimal coverage and performance.
Offsite Managed Backup and Recovery Services Consulting
24x7 Cloud Backup Security and Compliance IT Consultants
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, apps and VMs that have become lost or corrupted due to component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Windows Server 2019 Hybrid Integration Professional
24/7/365 Microsoft Certified Integration Support Windows Server 2019 with Linux
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Small Business IT Consulting Firms Smartphone Synchronization
Security Consulting Firm Remote Desktop
Progent's remote connectivity and smartphone synchronization specialists can assist your business to plan and deploy secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, allowing you to improve the productivity of your remote workforce.
Remote Desktop Connection for Apple Mac Help and Support
Remote Desktop Connection Client for Mac Onsite Technical Support
For companies with a combination of Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-based PC to run Windows applications and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you can use Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your business to manage these products for running Windows applications on your Apple Macs and can in addition help your company to evaluate and configure third-party solutions for Windows PC simulation.
.NET Linux Contract Programming
.NET Raspberry Pi Coder
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps quickly and at low cost.
Data Protection Manager 2012 Technical Consultant
MCSE Expert Certified Computer Engineer SCDPM 2012 Upgrade
Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of all sizes to design, implement, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging problems, or comprehensive project management support. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Linux with Windows Engineers
Onsite Technical Support Windows, Linux, UNIX, Solaris
If your office network combines Linux technology platforms with Windows, Progent can assist you to integrate your computers into a unified network that allows all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, enhanced throughput, and strong protection. Progent's Linux and Windows coexistence assistance services feature network infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.
Multi-factor Authentication IT Consultants
Computer Consulting Duo Multi-factor Authentication
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other personal devices.
Juniper NetScreen VPN Network Security Auditing
Juniper NetScreen IPsec VPN Security Contractor
Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-technology environments.
IT Consultant Jabber and SIP gateway
Cisco Expert Setup and Support Jabber and Office 365
Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of all sizes to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth support for all the technologies that make up creating an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Small Office Small Business IT Support Firms
Small Business Network Consulting Companies
For over 20 years, Progent's consultants have delivered budget-friendly IT planning, configuration, troubleshooting, cybersecurity, and development for networks of all sizes.
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