For fast online assistance with network security problems, businesses in Campinas São Paulo have access to world-class support by contacting Progent's certified security engineers. Progent's remote service staff is available to provide effective and economical assistance with security crises that threaten the viability of your information system. Progent's security engineers are premier to support systems powered by Microsoft Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced help for critical cybersecurity and recovery technologies such as AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-site backup. Progent's wide range of services addresses firewall configuration, email security, protected system design, and disaster recovery planning. Progent's technical support staff has earned the world's top security credentials including GIAC and Certified Information Systems Security Professional (CISSP).

Progent offers remote security assistance on a by-the-minute model with no minimum minutes and no extra charges for setup or off-hour service. By charging per minute and by delivering world-class support, Progent's pricing model keeps expenses low and avoids scenarios where quick solutions entail big charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support personnel are likely to take longer to recognize a break-in and are least able to organize a quick and coordinated defense. The more lateral progress ransomware can manage within a target's system, the longer it will require to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first steps in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist you to locate and isolate breached devices and protect clean resources from being penetrated. If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Should We Do Now?
Cybersecurity ConsultantsIf you are currently faced with a security crisis other than ransomware, visit Progent's Emergency Remote Computer Support to learn how to get fast help. Progent maintains a team of seasoned network security specialists who offer online and on-premises assistance that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to guard against future exploits.

For companies that have planned carefully for being hacked, the step-by-step post-attack response procedure promoted by Global Information Assurance Certification is Progent's preferred method of responding to a major security incident.

Overview of Progent's Security Services
Coordinating computer security plus preparation for restoring critical information and systems following an attack demands a continual process involving an array of tools and processes. Progent's security engineers can help your organization at all levels in your efforts to guard your information system, from security assessments to creating a comprehensive security program. Some areas covered by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Borne Threats.

Designing and Implementing Protected Networks
Every organization ought to have a thoroughly thought out security strategy that includes both proactive and reactive elements. The pre-attack plan is a collection of steps that works to minimize vulnerabilities. The reactive plan defines activities to help security personnel to inventory the losses resulting from an attack, remediate the damage, document the event, and revive network functions as quickly as possible. Progent can show you how to incorporate security into your company operations. Progent can install scanning utilities, create and build a secure IT architecture, and propose procedures and policies that will enhance the protection of your network. Progent's security professionals are available to assist you to configure a firewall, design protected online and mobile access to email and information, and install an efficient VPN.

If you are looking for an economical option for outsourcing your network security administration, Progent's 24x7 Network Support Options feature automated remote system monitoring and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that are compliant with government and industry security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

Data Restoration and Failure Analysis
Progent provides skill in recovering systems and servers that have been hacked, are quarantined, or have stopped working because of a security breach. Progent can help assess the damage caused by the attack, return your company to ordinary functions, and recover information compromised as a result of the breach. Progent's security engineers can also oversee a thorough failure evaluation by examining event logs and using a variety of proven assessment tools. Progent's experience with security consulting minimizes your downtime and allows Progent to suggest effective measures to avoid or mitigate future assaults.

Ransomware Cleanup and Restoration Expertise
Progent can provide the help of proven ransomware recovery consultants with the knowledge to restore a network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. For more information, see ransomware cleanup and restoration services.

Work-from-Home (WFH) Cybersecurity Solutions
At-home workers commonly utilize their personal computing devices and usually operate in a poorly secured physical space. This situation increases their susceptibility to cyber attacks and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user training, and the development of policies based on best practices. Progent's seasoned group of telecommuter solutions experts can assist your business to design, implement and maintain a compliant cybersecurity solution that guards critical information assets in networks that incorporate remote workers.

Patch Management Services
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. In addition to optimizing the protection and functionality of your computer network, Progent's patch management services free up time for your IT staff to concentrate on more strategic projects and activities that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that includes computer learning software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in minutes to protect endpoints against modern threats such as ransomware, known and new malware, trojans, hacking tools, memory exploits, script misuse, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne is always the first incident response software deployed by Progent to provide control and visibility of a customer's network in the first stages of a ransomware emergency. For more details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.

Consulting Services for's NodeZero PEN Testing Solutions
NodeZero from is a leading-edge penetration test (pentest) platform that can deliver repeated, concurrent, programmable assessment of your internal and perimeter network so you can identify, rank, fix, and confirm security weaknesses before malicious hackers can exploit them. Progent offers the skills of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to carry out thorough pentests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To find out more information about Progent's vulnerability assessment services powered by on NodeZero's penetration test products, refer to Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration Security Evaluation Services
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent's security experts can perform thorough intrusion tests without the awareness of your organization's in-house network support staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and actively monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to the latest strains of ransomware. Get additional information about Progent's Stealth PEN Evaluation Consultants.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the complete threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup product companies to produce ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your data backup processes and enable transparent backup and fast restoration of important files, apps, system images, and VMs. ProSight DPS lets you recover from data loss resulting from hardware breakdown, natural calamities, fire, cyber attacks like ransomware, human mistakes, malicious employees, or software glitches. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured online account and enter your password you are asked to verify who you are on a unit that only you have and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized as this added form of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register multiple verification devices. To learn more about Duo identity authentication services, refer to Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's certified engineers offer world-class consulting support in vital areas of computer protection such as:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with information risk auditing software such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of comprehensive system scans to uncover possible security problems. Progent has broad skills with scanning utilities and can help your company to understand assessment reports and react efficiently. Progent's certified security consultants also can perform web application testing and can conduct expert assessments of corporate-wide security to assess your organization's compliance with important global security standards including FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security covering in-place wireless appliances as well as mobile devices. Learn more details concerning Progent's Information Risk Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth consulting expertise for Cisco's entire family of protection and VPN technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Learn additional details about Cisco Protection, VPN and Aironet Wireless Help.

Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a wide array of security solutions from Microsoft and Cisco, Progent can provide businesses of all sizes expert engineering services for technologies from other popular firewall and VPN vendors. Progent's consultants can provide:

CISM Security Consulting Services
Certified Information Security Manager (CISM) Experts for Campinas São PauloCertified Information Security Manager (CISM) defines the basic competencies and international standards of service that information technology security professionals are expected to master. It provides business management the confidence that those who have earned their CISM possess the background and skill to provide efficient security management and engineering services. Progent can provide a CISM-certified expert to assist your enterprise in key security disciplines such as information protection governance, vulnerability management, data protection program management, and incident response management.

Get additional information about Progent's CISM Security Support Services.

CISSP Security Consulting Expertise
CISSP Premier System Security Professionals for Campinas São PauloProgent's CISSP experts are cybersecurity specialists who have earned CISSP status as a result of demonstrated experience, extensive study, and formal examination. CISSP Certification indicates mastery of a worldwide standard for IT security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management procedures, security design and test systems, connection permission methodology, applications development security, business processes security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Read the details about Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Campinas São PauloProgent's ISSAP Premier security consultants have been awarded ISSAP accreditation following thorough examination and significant hands-on work with network security design. ISSAP security experts have acquired comprehensive understanding of access control systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of secure network architecture.

Get more details concerning Progent's ISSAP Certified Secure Network Infrastructure Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your organization to utilize current system security engineering principles and processes in system development, evaluate system security designs according to cybersecurity engineering best practices, create viable system designs that incorporate compliant security mechanisms for all critical system functions, define efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Support Services
CISA Cybersecurity Auditor Experts for Campinas São PauloThe Certified Information Systems Auditor (CISA) credential is a recognized qualification that signifies mastery in IS security auditing. Accredited by ANSI, the CISA credential has consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security audit engineer trained to help companies in the fields of IS audit process, IT administration, network assets and architecture lifecycle, IT support, safeguarding data assets, and disaster recovery planning.

Learn additional information about Progent's Certified Information Systems Auditor Professional Services.

CRISC-certified IT Risk Management Consultants
CRISC IT Risk Engineers for Campinas São PauloThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's skills to plan, implement, and support IS controls to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to help your company to develop and execute a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the services provided by Progent's CISA-Premier security engineers for impartially evaluating your IS control design and with the services of Progent's CISM support professionals for implementing company-wide security policies.

Get additional information about Progent's CRISC Risk Management Expertise.

GIAC Support Expertise
Security Engineers with GIAC Certification for Campinas São PauloGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security experts. GIAC's mission is to ensure that a certified security consultant possesses the knowledge necessary to deliver services in key categories of network, information, and software security. GIAC certifications are acknowledged by companies and institutions all over the world including United States NSA. Progent can provide the assistance of certified consultants for all of the network security disciplines addressed under GIAC certification programs including assessing networks, incident response, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Find out additional details concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Support
If your company is situated in Campinas São Paulo and you need computer security help, call Progent at 800-993-9400 or see Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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    Progent's consultants can assist your company to assess the value of Lync Server for your environment and can help you to design and carry out a rollout of Lync Server that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house staff, at-home workers, and mobile workforce. Progent can in addition help your company to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative functions of MS Office applications, and offer training and continuing technical support for Microsoft Lync Server and other Microsoft platforms.

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    Microsoft ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's certified Internet Security and Acceleration Server 2006 consultants can help you design, rationalize, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your information system.

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    Progent has created special network security service bundles intended to provide larger corporations an impartial and thorough security evaluation from a team of certified security engineers. All Progent's network security assessment bundles feature a collection of procedures including network scans from within and from outside the company firewall, expert analysis of captured data by accredited security engineers, production of a paper explaining the findings, plus a live high-level executive outbrief and an extensive interactive review for in-house IT managers.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Skype for Business topology Engineer

    Progent's consultants can provide remote and on-premises consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco UC. Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business solution that meets regulatory requirements.

  • Americana, Campinas Telecommuters Campinas Guidance - Management Systems Consulting Top Quality At Home Workforce Campinas Consulting Services - Management Solutions Consulting Experts Campinas, Brazil
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    Urgent Microsoft Office 365 Webinar Consult

    Progent's virtual classroom webinars offer small companies the affordability, ease, and versatility of online learning plus the effective pedagogic techniques of expert teachers who employ sophisticated technology to reproduce live, participatory classes. Progent can provide online education for popular desktop software including elements of Microsoft Office such as Excel, Word, Access, and Project: MS Dynamics accounting and analytics solutions such as MS Dynamics GP (Great Plains); as well as additional leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

  • BlackBerry Software Integration Support Specialist BlackBerry Redirector
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    Progent offers online and on premises consulting to help you with any aspect of BI reporting ranging from troubleshooting or modernizing reports to designing and deploying a comprehensive BI solution. Progent's BI consultants can help you to support your current BI environment, assist you to migrate databases and applications from a discontinued reporting product to a current one, and provide as-needed remote training tailored to your individual needs. Progent's management reporting consultants can provide experience in all popular business analytics reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

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    Cisco Cisco Unified Communications Manager, originally known as CallManager, operates as the center of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications that include Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and on-premises support to assist businesses of any size to build and administer Unified CM environments by providing Unified Communications Manager integration and technical support services that deliver maximum business value. Progent's consultants can assist with any aspect of CUCM setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

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    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer interactions. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve selling success and deliver consistent, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service data.

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    Email Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to qualify for a regular Postini license, you can still get the use of Postini's Perimeter Management technology via Progent's E-Mail Guard anti-spam and antivirus service program. Progent's certified e-mail security consultants can show you how to create an email defense strategy that includes anti-spam and virus defense services and processes.

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