Expanding your at-home workforce can have a significant effect on IT infrastructure, security, and company workflows. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Campinas company to select the appropriate technologies and follow leading practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent can provide support services that go from on demand expertise for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Campinas, São Paulo businesses to with any facet of creating a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.
Voice/Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from major technology companies support online meetings, video conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many companies utilize multiple conferencing products to accommodate their various partners and customers. Progent can help your organization to manage your existing conferencing environment and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and
assist your business to tune your WAN architecture to host them.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Campinas, São Paulo organization, phone 1-800-993-9400 or visit Contact Progent.