Enlarging your at-home workforce may have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Campinas company to pick the appropriate tools and adhere to best practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Campinas, São Paulo organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, data security, data protection solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading vendors enable online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help you to manage your existing conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include video calling, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help you to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Campinas, São Paulo business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent provides clients access to consultants who have earned some of the IT industry's most prized certifications. Progent believes that clients have the right to be sure that their computer support providers have accredited training plus extensive real-world experience so that Progent's customers can engage Progent's service with trust. Often, vendor credentials such as the CCIE confers priority for significantly superior vendor support than is available to non-certified consultants, enabling Progent to offer clients a higher class of IT support. In other cases, recognized certifications such as CISM or CISSP for IT security can help corporate customers to demonstrate compliance with regulatory demands by engaging the services of accredited IT experts.

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    Progent is among the most experienced IT consulting firms for designing email systems powered by Exchange 2000 Server. Progent specializes in helping small businesses receive all the benefits of Microsoft Exchange Server 2000 for typical situations including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.

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    E-Mail Guard is Progent's economical antispam and virus defense solution that gives small companies world-class protection from spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-managed spam filtering and anti-virus services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, irrespective of server platform, hardware type, or data center location.

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    Progent's certified security consultants can help you protect your Apple Mac network through expert services such as performing security tests, clean up after virus and worm attacks, setting up firewalls, implementing secure remote and mobile connectivity, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific objectives of your corporate information system.

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    Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.

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