Enlarging your remote workforce may have a significant impact on network infrastructure, security, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Campinas organization to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Campinas, São Paulo organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from major technology companies enable virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to optimize your WAN architecture to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Campinas, São Paulo company, phone 1-800-993-9400 or visit Contact Progent.



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  • Les Kent has a 35-year history of effective network integration, business administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a system architect, software developer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and global corporations.

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