Fast Remote Support for Campinas São Paulo IT Networks
Immediate Remote Help for Campinas NetworksFor companies in Campinas São Paulo, Progent offers remote technical support for computer systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have provided online troubleshooting to companies in every state in the United States. (Check out recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified network specialists to solve challenging networking issues, as well as the services of CISA and CISSP-accredited security consultants to help with high-level security design and diagnostic jobs.

Progent's online support engineers provide excellent value because they have the practical experience and are equipped with the advanced technology required to resolve the majority of network problems rapidly. This lowers direct expenses since service calls accumulate fewer chargeable consulting minutes. Remote help also avoids the cost of sending a consultant to your site. Your organization benefits even more in incidental expenses by minimizing or avoiding network outages and related losses stemming from business disruption, upset customers and vendors, idle workers, and de-focused management. Progent's extensive online technical support experience is especially important for organizations that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be useful.

Progent's billing model for online help is designed to stretch your network support dollar. Progent bills by the minute for phone assistance, so you pay exclusively for the services that you actually get. In contrast to many online support firms, Progent imposes no startup fee or minimum job duration. Progent's one-minute granularity and simple model for billing prevent situations where fast repairs somehow turn into major invoices. Progent's penchant for solving technical issues efficiently means you spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a collection of optimized tools and proven processes which allow the highest degree of effectiveness for online help and repair for computer systems of all sizes. Progent's online support team can link to your computer system remotely without compromising network security.

Progent's powerful technical support reporting application maintains thorough histories describing all service that Progent's clients have been provided. Progent's authorized consultants have access to the specifics of all help rendered to each Progent client by every consultant. This archive of problems and repairs is structured as a conveniently searchable support database that allows Progent's online support professionals to share their experiences company-wide to make sure that the efficiency of Progent's support grows over time. Progent's extensive list of certifications and close relationships with major technology companies such as Cisco and Microsoft open up additional extensive technical support databases and permit quick access to vendors' internal support staff with the result that Progent's online consulting specialists are able to arrive at the most efficient resolutions quickly.

Remote technical services offered by Progent to companies in Campinas São Paulo include:

ProSight Managed IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, subscription-based managed services intended to enable small and mid-size businesses to benefit from the same cutting-edge technology deployed by many of the world's leading corporations. Progent's ProSight series of network monitoring and management services addresses all critical areas of modern networking including email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your Progent consultant so all looming issues can be resolved before they have a chance to disrupt productivity. Learn more about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for monitoring and managing your client-server infrastructure by offering an environment for streamlining common time-consuming jobs. These can include health monitoring, patch management, automated repairs, endpoint setup, backup and recovery, anti-virus defense, remote access, built-in and custom scripts, asset inventory, endpoint profile reports, and debugging help. If ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it transmits an alert to your specified IT personnel and your Progent consultant so emerging problems can be taken care of before they interfere with productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and debug their connectivity appliances like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating tedious management processes, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding devices that require important software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time reporting utilities created to integrate with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues like spotty support follow-up or machines with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup technology companies to produce ProSight Data Protection Services, a family of management outsourcing plans that deliver backup-as-a-service. ProSight DPS services automate and monitor your backup processes and allow transparent backup and fast recovery of vital files/folders, apps, system images, and virtual machines. ProSight DPS lets you recover from data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or application glitches. Managed services in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight MFA with Duo: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured application and give your password you are requested to confirm your identity on a device that only you possess and that is accessed using a separate network channel. A wide selection of devices can be used for this second means of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You can designate several verification devices. To learn more about Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services.

  • ProSight Shared Call Desk: Outsourced and Co-managed Help Desk Services
    Progent's Shared Help Desk Service provides a transparent supplement to your corporate network support group. Client interaction with the Help Desk, provision of technical assistance, issue escalation, trouble ticket generation and tracking, performance measurement, and management of the support database are cohesive whether incidents are resolved by your internal support staff, by Progent's team, or a mix of the two. You have unrestricted flexibility to extend or reduce your share of support activity as required. Progent provides initial installation and onboarding of the professional services PSA software plus workflow documentation, validation and training. To find out more about ProSight Co-Managed Call Desk, visit ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based machine learning tools to guard endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic information system. Besides maximizing the protection and functionality of your IT network, Progent's software/firmware update management services permit your IT staff to concentrate on line-of-business initiatives and activities that derive maximum business value from your network. Find out more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Read more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The interview is intended to help evaluate your organization's preparedness either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup system that aligns with your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special IT projects. Progent's charges for ongoing consulting projects are determined according to the qualifications of the engineers involved. Progent's background in these special areas of computer technology allows customers to complete critical projects economically and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service options for companies with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Call Center services, co-managed Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Help Desk Call Center consulting support can support you in building an efficient new Help Desk or revamping your established organization, evaluating or modifying Call Center application software to meet the particular needs of your business, or adding temporary phone support personnel to reinforce your existing Help Desk group during demanding scenarios like software transitions, major upgrades, or installing brand new business software.

    Progent's Call Center staff of veteran network experts provides your computer users in Campinas São Paulo quick access to a dependable network service resource with substantial background delivering phone support and online troubleshooting for IT systems based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Call Center perception as a crucial enabler of business productivity, and Progent's policy is to solve and not just report IT issues.

  • Applications Services: Education, Development, and Problem Solving
    Progent's Applications Consulting staff can supply remote advanced engineering support and training in key business application areas that include ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver expertise, custom programming, and education for Microsoft business applications including Microsoft CRM, Office Project, Office Word, and Office Excel. To find out additional information about Progent's consulting, custom programming, and education offerings, see Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts offer world-class remote and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of Microsoft System Center2, extend or tune an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers companies in Campinas São Paulo online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can customize Operations Manager for your environment so that your IT maintenance is proactive rather than reactive. By spotting potential problems before they evolve into full-scale emergencies, automated monitoring can avoid inconvenient and expensive information system failures. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments powered by a variety of platforms.
How Your Campinas Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency remote support with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or go to Contact Progent. For organizations and new businesses in Campinas São Paulo, Progent's online computer support specialists can deliver expert and economical IT support the instant your organization needs it. More than two decades of providing online repair services has led to Microsoft Partner status for Progent's consultants and has enabled Progent to develop high-end troubleshooting skills and to fine tune remote connectivity technology to fix IT problems rapidly while eliminating the expense and lost time that comes with on-premises support visits.

Even if your Campinas office works with a local freelance consultant or maintains an in-house organization that can deal with the majority of network problems, Progent's Microsoft certified engineers can provide a convenient and seamless virtual extension of your on-site resources in cases when your usual IT support personnel either don't have the bandwidth or the experience to resolve sudden system emergencies or especially complicated integration problems.

Advantages of Progent's Network Help for Businesses in Campinas São Paulo
Progent's remote support services enable your Campinas company to have the benefits of on-call, enterprise-grade network support without the expense of managing an in-house IT organization. Your information system will derive greater strategic worth by being increasingly available, efficient, and protected. Benefits to your company include:

  • Seamless remote expansion of your on-site support resources
    With most offices in Campinas São Paulo, nearby network support providers, whether made up of freelance consultants or an internal IT staff, can solve typical technical issues. On the other hand, IT crises sometimes occur when your regular support personnel are overstretched or absent, and some problems may involve technology that is unfamiliar to your local service personnel. In these instances, Progent's on-call service experts give you an easy, quick, and economical way to augment your local help and to pass on valuable information to increase your ability to handle future problems locally.

  • Less Dependence on Individual Consultants
    For network maintenance, smaller offices commonly depend on independent freelance service providers. While freelance service people carry less overhead than larger service firms and can often charge lower rates, they are often overbooked, making it difficult to respond rapidly to urgent situations. If an independent service provider is busy with another client, ill, on vacation, or in training, the lack of backup help may require your business to wait for assistance during an IT crisis. As your network expands, system unavailability and problems with critical applications are more costly. The money you thought you were conserving on an independent can be consumed fast by lost productivity. Progent provides an on-call source of reserve support experts to insure your IT system stays up and running.

  • Create a Scalable Basis for Smooth Expansion
    Companies often start with an information architecture created on a modest budget. Lacking a proper infrastructure, slap-dash fixes often get thrown onto a shaky foundation. As a company grows, reliability and scalability problems can hinder the productivity of the business. Such badly built environments need proper analysis, smart long-term planning, and broad-based technical knowledge to evolve to a network architecture able to deliver the stable foundation to meet current business demands and ease future growth.

  • Interact with Problem Solvers Rather Than Technology Sellers
    Smaller offices need advice and technical training to negotiate an increasingly complex array of technology options capable of accelerating business growth and enhancing productivity. They hardly need a computer engineer who is attempting to resell a certain vendor's technology. IT consulting and product sales can result in a scenario where the proposed solution is built around a predetermined technology instead of the true requirements of a business. Progent eliminates these conflicts of interest by offering just services instead of products. This allows Progent to align technical consulting with the real interests of clients.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner support company and Progent's staff size, range of technical expertise, fine tuned remote support tools, and understanding of enterprise networking enable companies to avoid the pitfalls of excessive reliance on smaller service firms, individual freelance service providers, or limited in-house resources.

Progent stands out by providing:

How Does Our Company Begin Getting Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.



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    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks.

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    Progent can provide cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.

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    • Microsoft Exchange 2016 Migration Computer Consultant
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    Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Cisco Expert Professional Small Business Computer Consultants Small Business Network
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  • Cisco Network Management IT Outsourcing Firm DNA Center Management Implementation Support
  • Cisco Outsourced IT Management Services Campinas, Elias Fausto Network Support Companies Cisco Limeira, Campinas
  • Cisco PIX 500 Firewall Migration Support and Help PIX Firewall Upgrade Computer Consulting
  • Cisco Remote Access Design Company Information Technology Consulting Firm Cisco Router
  • Configuration Macintosh Virus Recovery Remote Mac Security Audits Network Engineer
  • Consult ProSight Managed Services Small Business Managed IT services Professional
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    • After Hours Aironet 3800 Access Point Onsite Technical Support
    24x7x365 Aironet 700 Access Point Engineer

    Progent's Cisco CCIE-certified wireless network experts can provide online or onsite configuration and troubleshooting support to help your organization to design, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless APs to work with your specific workplace design, construction, and anticipated workloads.

  • Consultancy Online Microsoft Project Training Live Online Office Word Train
  • Consultant Project Pilots Project Design Consult

    • SentinelOne Singularity and Vigilance Integration Consultants
    Remote Support Services SentinelOne Singularity and Vigilance Reseller

    Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).

  • Campinas-Jundiaí Information Technology Outsourcing Companies
  • Consultant Services Cisco ASDM Firewall Management Cisco AnyConnect Outsourcing
  • Consultant Services SQL Server 2019 SSRS SQL Server 2019 SSAS Remote Consulting
  • Campinas-Sorocaba Computer Networking
  • Consultants Microsoft Lync Server 2013 Specialists Lync Server 2013 and Active Directory
  • Consultants Microsoft Teams topology Microsoft Teams mobility Consult
  • Desktop VPN Network Consultant Remote PC and Smartphone Consultancy Firm
  • Developer Dynamics NAV MRP Dynamics NAV MRP Development Firms
  • Dharma ransomware recovery Professional ransomware cleanup and file restore Consultant Services
  • Campinas, SP Small Business Computer Consultants
  • Double-Take Replication Manager Computer Engineer Network Consultants Double-Take Replication
  • Duo Identity Verification Professionals Duo Two-factor Authentication Integration
  • Dynamics GP Customization Consultant After Hours Dynamics GP Custom Software Consultant Services
  • Dynamics GP/Great Plains Features Support and Integration Dynamics GP Power BI Consultant
  • ERP, MRP, Accounting System Expert Development Customer Relationship Management Engineer
  • Engineers 64-bit Computing 64-bit Server Remote Technical Support
  • Engineers Router patch management 24 Hour iPhone patch management Engineer
  • Exchange 2000 Server Upgrade Online Support Microsoft Exchange 2000 Upgrade Remote Technical Support

    • IT Consulting Windows Server 2022
    Windows Server 2022 Professional

    Progent's Microsoft-certified Windows Server 2022 experts can assist your company to design and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.

  • Computer Installation Campinas-Jundiaí
  • Exchange 2003 Server Migration Limeira, Campinas Emergency Microsoft Exchange 2016 Service Provider Campinas, Americana
  • Exchange 2010 Configuration Integration Services Microsoft Exchange Server 2010 Evaluation IT Services
  • Exchange 2010 Support Services Exchange 2003 Professional

    • Computer Engineer Cisco Firepower NGFW Firewalls
    Cisco Firepower AMP Onsite Technical Support

    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage IT environments that span local offices, data centers, and cloud resources.

  • Exchange 2013 Disaster Recovery Consulting Exchange 2013 Performance Tuning Support and Integration
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  • Fault Tolerant Internet Data Center Consultants Services Fault Tolerant Colo
  • Firewall and VPN Network Consultants Network Security Test Firewall and VPN
  • Flexential Tampa Colocation Center Professionals Flexential Colocation Center Consultant
  • Fortinet Firewall Application Control Technical Support Services Professional Fortinet 3000 Series Firewalls
  • Microsoft and Cisco Certified Expert Campinas-Jundiaí Expert
  • Horizon3.ai NodeZero Certified Penetration Testing Consultant Horizon3.ai NodeZero Certified PEN Testing Consulting
  • Hornetsecurity Altaro M365 Teams Chat Backup Consultant Services Hornetsecurity Altaro 365 Total Teams Chat Backup On-site Support
  • Hybrid Microsoft 365 Exchange integration Network Consultants Exchange Online Archiving Technical Support
  • Hybrid cloud integration Specialist Consultants Multiple cloud integration
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  • IT Services for Network Service Firms On-site Support Integration Support Consulting Support for Network Service Providers
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    • Best Engineer Windows 10 Edge
    Windows 10 Compatibility Testing Outsourcing IT

    Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management, teleworker access, data and identity security, automated deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and users, and ongoing technical help.

  • Immediate Consultant Services SentinelOne XDR SentinelOne Ransomware Defense Services
  • Immediate ProSight Private Cloud Services Specialist Private Clouds for Small Businesses Consultant Services
  • Installer Campinas, Brazil Repair Campinas-Americana

    • Technical Support Linux Online
    Consultant Linux RedHat Phone-based

    Progent provides nationwide remote help and consulting services for businesses who operate networks powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online IT help provides optimum leverage for your information technology budget by extending user efficiency and shortening the hours charged for computer repair services. Sophisticated remote access tools and skilled technicians and engineers allow Progent to handle most network issues without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with over the phone or via a combination of telephone help and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM certified security specialists to assist with the most difficult system problems.

  • Integration Cisco IP phones CCDP Certified IP-PBX Consultant
  • Integration Companies MS SQL Server Microsoft SQL Engineers
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  • Intune and Windows 8.1 Technical Consultant Consulting Services Intune SCCM Integration

    • .NET Software Integration Firm
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    Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and can build or modernize .NET applications rapidly and at low cost.

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  • Campinas-Jundiaí Networking Support
  • Linux Network Monitoring, Nagios and MRTG Specialists Emergency Engineers Linux Network Monitoring, Nagios and MRTG
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  • Locky ransomware hot line Services LockBit ransomware hot line Engineers

    • Microsoft Access scripting Developer
    Microsoft Access Consult

    Progent offers affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers expert support for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers tailored online training for Office Access application programming and DBA services.

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    • CISSP Certified Security Manager Consultants
    CISSP Certified Cybersecurity Engineer

    Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of information system security. Progent can implement efficient cybersecurity solutions that protect a small business from advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources spread across multiple physical sites and public and private clouds.

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    • .NET Web Application Programming
    .NET VBA Development Firms

    If you want to update your corporate web site, create internal webs for purposes such as HR or employee education, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's experts can also show you how to design and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.

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    • Microsoft Exchange Information Technology Consulting
    Microsoft Exchange Upgrade Technical Support Services

    Progent is one of the most qualified network support firms for creating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses derive the full benefits of Exchange 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.

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  • MS Office Communications Server 2007 Consultant Cisco and Microsoft Certified Expert Microsoft Office Communications Server 2007 IT Services
  • MSP360 GSuite Backup Technical Support Services MSP360 Exchange Mailbox Backup Professional
  • Macintosh Support and Help Remote Support Services Mac
  • Meraki Access Point Support and Help wireless IP phones and CUCM Online Support Services
  • Microsoft Certified Expert Support System Center 2016 and Intune Support and Help System Center 2016 Hybrid Cloud Integration

    • Remote Support Support
    Remote Computer Support Consultants

    For mid-size businesses who need IT support, Progent offers a variety of alternatives such as local service, on-line support, phone-based Call Center, 24x7 support with remote network monitoring, emergency staffing, site relocation services, application programming, and professional consulting. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent offers expert on-premises help for fixing technical problems rapidly and economically.

  • Microsoft Consultants Full-Time Job 24/7/365 Cisco CCNA Freelancing Job
  • Microsoft Exchange Online Technical Support 24-7 Microsoft Exchange Network Engineer
  • Microsoft Mac and Linux Desktop Technical Support Organizations Desktop Technology Server Consultant
  • Microsoft Office Communications Server 2007 Consulting Services Support Outsourcing Microsoft Presence Awareness
  • Urgent Campinas, Brazil Networking Firms
  • Microsoft Operations Manager Consulting Services Onsite Technical Support Remote Monitoring and Reporting
  • Microsoft Outlook for Mac Information Technology Consulting Word for Mac Technology Consulting Services
  • Microsoft SMS Server Network Consulting 24-7 SMS 2003 Upgrade Remote Support
  • Microsoft SQL Server 2012 Support Outsourcing PowerPivot for Excel Remote Troubleshooting
  • Microsoft SharePoint 2013 Remote Technical Support Campinas, Sao Paulo Microsoft SharePoint Online Support Services

    • Urgent Barracuda Networks SD-WAN Security Organization
    Barracuda Networks PA-7500 Series Firewall Security Consultancies

    Barracuda's value-priced CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection along with centralized management across your entire enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to be your single source for technical guidance, maintenance, education, and security consulting.

  • Microsoft Teams Premium Consulting Online Consulting Microsoft Teams
  • Microsoft VoIP Technical Support Microsoft VoIP Computer Engineer
  • Microsoft Windows 10 Migration Integration Windows 10 Upgrade Consult
  • Microsoft Windows Server 2012R2 IT Services Help and Support Windows Server 2012R2 Data Deduplication
  • MySQL and Windows Engineers 24-Hour MySQL DBA Consult
  • Network Load Balanced Online Support Support Services High-Availability Load Balancing

    • Information Technology Consulting Cloud Backup Security and Compliance
    ProSight Data Protection Services ECHO BDR Solutions On-site Support

    ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data.

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    • Cisco Planning Small Business Network Consultant
    Server Administration Cisco Remote Access

    Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software support.

  • Offsite Automated Backup Services Specialists BDR and Business Continuity Solutions Consulting
  • Offsite Workers On-site Technical Support Call Desk for at Home Workforce Specialist
  • On-site Support MFA and Single Sign-on (SSO) Multi-factor Authentication Network Consulting

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    Spora ransomware hot line Services

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800

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    • Enterprise Services Project Methodology Computer Consultancy Firms
    Developing Phase: Pilots Integration Consulting

    When performing consulting projects for corporate clients, Progent uses a structured methodology based on defined milestones so as to meet financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design adjustments, and expert deployment. All phases are documented to provide a comprehensive description of technical services performed and to assist in downstream network maintenance.

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  • Private Cloud Hosting Professional Professionals Hosting for Virtual Servers
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    • Spora ransomware recovery Consultancy
    Spora ransomware recovery Consult

    Progent's experienced ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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  • ProSight Managed IT Services for Small Businesses Consultancy 24-7 Managed IT Services Consultants IT Consulting
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    • Security Contractors Penetration Testing
    Largest Penetration Testing Intrusion Detection

    Stealth penetration testing is a key component of any overall network security plan. Progent's security experts can run extensive intrusion checks without the awareness of your company's in-house network support staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event history monitoring are correctly set up and actively monitored. Progent can provide continuous automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware.

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    • Consultant Backup and Recovery Software
    After Hours Professionals HP Data Protector

    Progent can provide economical remote support from IT engineers skilled in a broad array of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent offers help for leading data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can assist you to deploy, upgrade, or troubleshoot data backup solutions for a range of environments such as on-premises, remote, cloud, or a mix.

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    • Infor SyteLine CloudSuite Shop Trak Consult
    Infor SyteLine CloudSuite Document Automation Specialist

    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and distribution organizations to simplify complicated supply chains and improve the efficiency of critical business processes in order to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.

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    • Microsoft Partner Information Technology Installation Service
    Microsoft Certified Outsourcing

    Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business more complete solutions for your IT system.

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    • Remote Support Services Altaro 365 Total Backup
    Engineer Hornetsecurity Altaro M365 Mailbox Backup

    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.

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    • Google Cloud firewall integration Consultant Services
    Google Cloud Anthos Engineer

    Progent offers cost-effective remote and onsite support to assist companies to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.

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  • SCDPM and Exchange DAGs IT Consultants SCDPM Security Network Consultant
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  • SQL Server 2017 Always Encrypted Online Help SQL Server 2017 on Linux Consultants
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    • Online Support Catalyst 8300
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    Cisco has designed an extensive array of routers that includes appliances built to provide the security, bandwidth, and reliability demanded by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.

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    • Nationwide Remote Small Office IT Consulting Services
    Rhode Island Design Company

    Progent's Technical Response Center (TRC) provides affordable nationwide extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone help and remote direct computer access to troubleshoot and repair network problems quickly and affordably.

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  • SentinelOne Endpoint Detection and Response Services SentinelOne Endpoint Detection and Response Engineers
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  • Server Knowledge Transfer Network One-On-One Training
  • Services Microsoft SQL 2008 Campinas, Piracicaba Microsoft SQL Server 2016 Networking Help Campinas, Americana

    • Apple iPhone Remote Troubleshooting
    iPad 3 Network Consultant

    Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone integration and iPad management, or moving to Apple's iCloud services. For business networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your company's business goals.

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    • Microsoft Teams Consultants
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    Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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    Progent can assist small and medium-size businesses to implement collaborative technology to permit their at-home workers to benefit from positive interaction with colleagues and customers.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to plan and implement a cost-effective migration from your current SQL Server environment to SQL Server 2017.

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    • Top Microsoft Small Business Server Specialists
    SBS 2011 Support and Integration

    Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world background and broad knowledge in designing and implementing effective end-to-end business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT solutions based on the SBS line of servers and applications.

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    • Small Offices Management
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    Progent provides the help of Microsoft and Cisco-Certified network support professionals to offer customers affordable alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that span from remote offices to large enterprises, Progent's expert consultants can show you how to improve your network's e-mail infrastructure, protection, availability, performance, and system management.

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  • Windows 7 Integration Integration Services Windows 7 Upgrade Support and Setup
  • Windows Server 2016 Server Consultants Campinas, SP Windows Server 2016 Management Americana, Campinas
  • Windows Server 2022 Azure Arc Consultant Windows Server 2022 Windows Defender ATP Remote Support Services
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    For small companies considering Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.

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    • Largest Microsoft 365 Exchange Online and on-premises Exchange Consultants
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    Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on time and within budget.

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    • Microsoft Hyper-V Server Consolidation Online Help
    MS Hyper-V Virtual Server IT Consultants

    Progent's Microsoft-certified consultants can assist you to analyze the possible benefits of Hyper-V-based virtualization for your company, perform pilot installations to verify Hyper-V's compatibility with your line-of-business applications, assess your network and server infrastructure for smooth operation with virtual server technology, assist you in migrating to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual servers, establish and test business continuity procedures that optimize system uptime, and provide ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk outsourcing.
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