UNIX and Linux Support Services
Campinas Enterprise Information Network Systems
For small businesses located in Campinas São Paulo, Progent provides support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Windows technology. Progent has provided online support to companies in every state in the United States. (See Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity issues, plus the assistance of CISA and CISSP-certified security consultants to handle advanced security architecture and business continuity planning.
Progent's remote support engineers represent excellent leverage due to the fact that they have the practical experience and the advanced tools to solve most network problems rapidly. This reduces immediate expenses since service calls require a smaller number of chargeable consulting minutes. Online help also eliminates the expense of dispatching a consultant to your location. Your company benefits additionally in incidental expenses by reducing or avoiding network downtime and associated losses due to business discontinuity, disgruntled clients, unproductive employees, and distracted executives.
Progent's billing policy for remote help is designed to maximize the impact of your network support dollar. Progent bills by the minute for phone consulting, so you owe only for the services that you receive. Unlike typical online service firms, Progent requires no initialization charge or minimum payments. Progent's one-minute billing unit and clean policy for billing do away with scenarios where speedy. minor repairs somehow end up as large bills. Progent's skill at dealing with problems efficiently results in your business conserving cash.
Progent's Online Service Tools
Over the years, Progent has fine tuned an arsenal of optimized tools and proven methodologies that ensure the maximum level of efficiency for online engineering help and troubleshooting for small company information networks. Progent provides protected Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN technology permits the experts of Progent's Technical Response Center to access your computer system remotely without compromising system security.
Progent's powerful service reporting system includes thorough documentation of all service that Progent's customers have received. Progent's team engineers have access to the details of all help rendered to every customer by every consultant. This database of trouble tickets and resolutions is structured as an easily accessible support knowledge base that permits Progent's remote support experts to share their knowledge with the whole team to ensure that the value of Progent's support services grows over time. Progent's high-level accreditations and working relationships with important industry leaders including Cisco and Microsoft make available other vast technical knowledge bases and permit priority access to manufacturers' internal engineering staff with the result that Progent's online consulting experts are able to determine optimal resolutions promptly.
Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Help from Progent
To get started with Progent's phone services in Campinas São Paulo or to find out additional information about Progent's online support programs, contact Progent at
Phone-based Support Services Provided by Progent
Progent's phone-based technical support professionals have advanced credentials in an extensive set of disciplines. This breadth of technical skills permits Progent's engineers to manage almost any emergency that may crop up in a small or midsize business network. Credentials earned by Progent support experts in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help clients with multi-platform networks, Progent also provides access to consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based technical support services Offered by Progent to small businesses in Campinas include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X remote consulting services cover a wide range of computer technology such as network infrastructure, email solutions, system and operational security, UNIX and Windows coexistence, VMware products for server economization and easy management, and transitioning from older systems to current Windows or Linux solutions. Progent's team-oriented methodology for resolving technical issues promotes quick escalation, if necessary, to consultants with task-relevant experience to tackle complex situations. This expedites repair of critical problems, reduces network downtime, and lowers service costs.Progent's UNIX/Linux consultants can offer emergency phone-based help for troubleshooting anomalies affecting UNIX/Linux networks based on leading derivatives of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for networking professionals, and certifies a person's networking skills at the expert level. Cisco qualified CCIEs can resolve even the most complex problems surrounding network infrastructure design, installation, maintenance, security, and repair. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house product support engineers in isolating anomalies with IOS network administration tools and developing alternate approaches or locating program patches. CCIEs are an exceptional cost-effectiveness because their broad expertise enables them to fix the most intractable problems quickly. In common instances, less experienced engineers can struggle for hours or days with the same tasks that a CCIE can fix in a few minutes.
Few service organizations make CCIEs accessible to assist small and mid-size companies. Progent offers quick telephone access to a Cisco authorized CCIE so you can receive immediate assistance for serious network problems that are lowering business efficiency but are outside the scope of your local IT maintenance group or consultant. Progent's Cisco CCIE engineers can interface to your network via advanced on-line troubleshooting technology to provide efficient, safe, and economical diagnosis and repair.
Progent's Cisco CCIEs can provide assistance with the complete line of Cisco's top-selling family of infrastructure appliances including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, protected broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst switches, plus VPN products.
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Authorized MS Windows Support
Progent's Microsoft-expert online support professionals can provide network troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the assistance of support engineers who can assist your company with a wide variety of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 design and configuration, Microsoft Teams expertise, Skype for Business planning and deployment consulting, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager resource monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Progent also offers a full range of online desktop services such as Windows 7 migration, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.
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CISM and CISSP Certified Network Security Engineers
Progent's accredited CISM and CISSP security consultants offer a variety of security solutions that can bolster the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against internal or external threats or help you to recover rapidly following a serious breach. Security support services available from Progent include: in depth security analysis utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; quick cleanup after malicious attacks; integrating firewalls; building safe architectures for remote and mobile access; protecting your messaging system against spam and DHA attacks; and instituting round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent offers expert online consulting to help organizations of all sizes integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine local resources as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than 20 years of experience delivering high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent can provide the services of seasoned online consulting experts for contract IT projects that small companies often request. Billing rates for ongoing development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's background in these important areas of information technology enables clients to complete critical projects economically and on schedule. Progent's special remote engineering solutions include:
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Call Center Services
Progent's Help Desk service options for small companies with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk operations consulting. Progent's Standard Call Center support services are designed for smaller companies who lack the resources to build and maintain an in-house Help Desk but who need quick response from an effective Help Desk with proficient phone assistance plus the technical depth to escalate complex tasks to high-level consultants.Progent’s Help Desk Co-management services make it possible for your business to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution built around the leading PSA tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Call Center consulting services can guide you in building an effective new Help Desk Call Center or revamping your established one, evaluating or customizing Help Desk Call Center software products to handle the special requirements of your corporation, or adding temporary online staff to work with your in-house Help Desk Call Center resources to handle high-demand scenarios like software migrations, mass updates, or installing brand new applications.
Progent's Help Desk team of veteran information technology experts provides your customers in Campinas São Paulo immediate contact with an efficient support resource with extensive experience delivering telephone-based help and online repair service for IT systems based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk the reputation as a solid contributor to business productivity, and Progent's intent is to resolve instead of simply track IT problems.
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Business Applications Support: Training, Customization, and Troubleshooting
Progent's Applications Experts Group offers phone-based and in-depth consulting expertise and education in specific business application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, custom programming, and training for popular Microsoft applications such as CRM, Microsoft Office Project, Microsoft Word, and MS Office Excel. To learn additional information on Progent's expertise, custom programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Apple Mac professionals can nurture the creative aspect of Apple Mac environments by offering phone-based consulting support and training in imaging, sound, and video. Progent's support professionals offer help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific procedures like capturing or digitizing audio/video or integrating an audio/video post production facility.
Remote Network Monitoring Services
Progent can provide companies in Campinas São Paulo online network and server monitoring support based on MS System Center Operations Manager network monitoring, customized by Progent to fit your environment so your IT support is proactive and automated. By spotting possible trouble spots before they grow into full-scale emergencies, automated monitoring can avoid inconvenient and expensive information system crises. Progent can also use system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft systems, or environments that incorporate a combination of OS platforms.
To get in touch with Progent about emergency remote assistance with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, visit Progent's Urgent Online Support, call
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
| City | Address | Phone | Link |
| Barueri-Alphaville | Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil |
+55 (11) 3181 7794 | Barueri-Alphaville Network Support Services |
| Campinas | R. Rafael Andrade Duarte, 104, Nova Campinas Campinas, SP 13092-180 Brazil |
+55 (19) 3500 2542 | Campinas Network Support Services |
| Guarulhos | R. João Gonçalves, 484, Centro Guarulhos, SP 07010-010 Brazil |
+55 (11) 3181 7402 | Guarulhos Network Support Services |
| Jundiaí | R. Barão de Teffé, 160, Jardim Ana Maria Jundiaí, SP 13208-760 Brazil |
+55 (11) 4230 0538 | Jundiaí Network Support Services |
| Santos | Av. Conselheiro Nébias, 754, Boqueirão Santos, SP 11015-001 Brazil |
+55 (13) 4040 4457 | Santos Network Support Services |
| São José dos Campos | Praça Chuí, 35, Vila Ema São José dos Campos, SP 12243-380 Brazil |
+55 (12) 3600 2496 | São José dos Campos Network Support Services |
| São Paulo | R. Tenerife, 31, Vila Olímpia São Paulo, SP 04548-040 Brazil |
+55 (11) 3197 4346 | São Paulo Network Support Services |
| Sorocaba | Av. Dr. Afonso Vergueiro, 1749, Centro Sorocaba, SP 18035-370 Brazil |
+55 (15) 3042 0807 | Sorocaba Network Support Services |
An index of content::
System Center Configuration Manager Engineers
Workspace ONE Endpoint Management Network System Support Consultant
Progent's network engineers can assist your company to automate desktop update and patch deployment by providing expertise with administration tools such as Microsoft System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Ubiquiti UniFi wireless LAN Consult
Ubiquiti UniFi Controller management Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running across multiple sites with thousands of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can help your organization to assess the value of Ubiquiti’s UniFi products for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi solution.
Migration Firm Windows 10 Migration
Windows 10 Pilot Testing Computer Consultants
Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and on-premises assessment and migration support for Windows 10 available from Progent include Return on Investment estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and users, and ongoing consulting support.
Award Winning Office 365 Portal Consulting
Hybrid Exchange Online and Exchange on-premises Remote Support
Progent can assist your business to understand the many subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine local and cloud-based resources.
Network Consultants Nexus Switch Scripting
24-7 Nexus 9000 Switch Support Outsourcing
Nexus switches are designed to deliver the throughput, scale, availability, cloud readiness, density, data protection and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting expertise to assist you to create an optimal switch architecture, build test systems to validate your network design, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, set up proactive monitoring and alert systems, fully utilize network resources through virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and set up the powerful zero-downtime features available for Nexus family of switches. Progent's consultants can also help you to migrate non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus switches.
Server Consolidation Specialists
Virtual Server Technology Consultant Services
Server proliferation puts pressure on network budgets and administrative resources. Server reduction via a virtual infrastructure offers lower TCO of servers and quicker ROI, more leveraged utilization of physical computers, streamlined operations, enhanced network availability, and easier manageability. Typical uses for virtual machines include hardware consolidation, low-cost hosts for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.
Microsoft Power BI and Oracle Programmer
Microsoft Experts Integration Power BI Sharing
Progent's Power BI consultants can assist you to plan, deploy, manage, enhance or troubleshoot your Power BI solution. Progent's database experts can assist you to prepare your target data for Power BI visualizations. Progent can show you how to implement and manage an onsite, cloud based, or hybrid network model for Power BI.
On-site Support Tennessee
Mississippi Consultancy Services Group
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone help and online secure computer access to troubleshoot and resolve network problems quickly and economically. The breadth of technical expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to qualified experts as needed. For urgent issues, the TRC tries to respond to your request for support in less than one hour.
Consulting Services Email Virus Fingerprint
ProSight Email Content Filtering Policies Specialists
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and world-class protection for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Professionals Microsoft Exchange 2003
Microsoft Exchange Integration
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Exchange Server 2003 help, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
PIX Firewall Consulting
Cisco PIX Upgrade Computer Engineer
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these devices. Progent still provides technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine whether to migrate to the latest firewall products from Cisco. Progent's Cisco-certified experts can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Windows Server 2019 Live Migration Technical Support Services
Windows Server 2019 Cluster Operating System Rolling Upgrade Consultant Services
Progent's Windows Server 2019 disaster recovery planning experts can assist your business to plan and deploy a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Microsoft Access migration Professionals
Top Consult Microsoft Access application development
Progent offers affordable online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert help for application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers custom online classes for Access application development and database administration.
24-7 Hyper-V 3.0 Server Online Support
Professionals Hyper-V Virtual Server
Progent's Microsoft-certified consultants can help you analyze the potential advantages of Hyper-V-powered virtualization for your company, conduct test installations to validate Hyper-V's operation with your production applications, evaluate your network and server infrastructure for optimal operation with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to monitor and administer Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, design and validate disaster recovery processes that maximize system uptime, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk outsourcing.
Helpdesk Outsourcing Services Integration Services
Service Desk Support IT Consulting
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Service Desk Support On-site Technical Support
Support Desk Services Technical Consultant
Progent's Microsoft authorized experts offer several ways to help medium-size and large businesses develop a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses sift through the numerous top level Help Desk application programs available and determine what packages may be excessively costly, miss critical functions, or align badly with your company's business goals. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk team for occasional tasks or to fill in for vacationing or indisposed personnel.
Immediate MS SQL 2008 Integration Support
SQL 2008 Analysis Services Engineers
Microsoft SQL Server 2008 delivers powerful, familiar tools to IT professionals as well as to network users, reducing the complexity of creating, integrating, administering, and using enterprise information and analytical applications on platforms ranging from handheld devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Microsoft Office XP Information Technology Outsource
Outsourcing Company Microsoft Office
Progent imposes no minimum fee and requires no retainer for support services delivered during regular business hours. Progent's small granularity avoids large invoices for quick solutions so you won't be forced to allow minor problems to fester. .
Microsoft and Mac Desktop Network Specialist
Microsoft Desktop Network Consult
Progent offers a broad array of affordable support services to assist you to deploy, integrate, repair, and administer workstations and laptops based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online assistance for single computers or laptops or help your business to plan and implement a large-scale rollout of new or revised OS platforms and business applications. Progent can also supply consultants and technical workers to assist your company to plan for and implement a site move or consolidation designed to cause the least possible interruption to your business.
Office 2016 Small Business IT Support Firm
Office Web App Tech Support
Progent's Microsoft Office and Office 365 experts can assist companies to integrate Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that offers quick ROI and promotes better business outcomes. Progent can help your company to interface Office or Office 365 apps with each other and with additional core Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems with different releases of Office desktop and offers live online instruction to individuals or teams.
Navision Consultant
MRP Developer Firms
In addition to providing access to Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training classes customized to meet your particular requirements. Progent's consultants also can help you integrate and support a secure, robust network foundation to support your ERP, MRP and accounting applications.
Outsourcing Microsoft Windows 10 Evaluation
Remote Technical Support Windows 10 Training
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises assessment and upgrade services for Windows 10 offered by Progent include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, data and identity security, streamlined deployment and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and ongoing Call Center support services.
Office 365 Deployment Readiness Online Technical Support
Office Microsoft and on-premises Exchange Consultant Services
Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange systems. This permits you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
2500 Wireless Controller Technical Consultant
CCDP Certified On-site Support 9800-80 wireless controller
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.
Consulting Network Device Configuration Management
ProSight Remote Infrastructure Monitoring Network Consulting
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, enhance and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating devices that need important updates, or identifying the cause of performance bottlenecks.
Mobile Device Management Support Outsourcing
Intune Endpoint Protection Consultant
Progent's Intune consultants can assist your organization to assess the strategic case for utilizing Microsoft Intune for managing your portable computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent can assist your company to define security and compliance policies, set up test environments to confirm the appropriateness of Intune for your environment, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Intune deployment.
CRISC Certified Risk and Information Systems Control Auditor Consultants
CRISC Risk and Information Systems Control Professionals
Progent offers the services of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
Technical Consultant Forefront Threat Management Gateway
24x7 Forefront TMG 2010 Integration Support
Forefront TMG 2010 builds on the proven security technologies of ISA Server and provides a centrally administered web gateway that acts as a single-server platform for an array of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows custom reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Largest Fault Tolerant Branch office Network Remote Support Services
High-Availability Interoffice Connections Consultants
Progent’s high availability inter-site connectivity and 24x7 system connection consultants can help small businesses achieve non-stop Interoffice connectivity by means of fully redundant networks featuring transparent failover. Progent’s CCIE engineers can design and implement fault tolerant Inter-office connections based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers economical non-stop interoffice connectivity.
Consulting ProSight Endpoint Security
ProSight Endpoint Protection Support
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against new threats.
Microsoft Financial Software Integration Services
Great Plains Migration Consulting
Microsoft Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics platform that integrates data and operations throughout your company, interfaces seamlessly with other solutions, and connects employees, clients and suppliers regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and maintain a reliable, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
ProSight Remote Network Management Technology Professional
Consulting ProSight Remote Network Management
Progent's ProSight family of managed services are intended to offer businesses who maintain small in-house network administration and support teams with affordable help from world-class management tools and consulting experts. Advantages of the ProSight line of managed services include predictable IT maintenance expenses, smart automation of routine management processes, continual absorption of the latest technology, smooth migration from older technology to up-to-date solutions, close fit between computer technology with strategic objectives, access to seasoned network experts, and allowing management to concentrate on business issues rather than fast-evolving information technology.
Outsourcing Apple OS X Tiger
Macintosh OS X Troubleshooting
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist you with iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business environments based exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, secure, fast and aligned with your organization's business goals.
SharePoint Portal Server 2003 Technical Support
Specialists SharePoint Server
Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or customers to access, organize, distribute and manipulate useful data, documents, and applications and to communicate with other people. It allows quicker and better decisions, more efficient access across groups and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available inside and outside an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the information they’ve developed in a way that makes data convenient to find, download and apply.
Security Consultants Juniper Junos Network and Security Manager
Technical Support Services Juniper Junos CLI
Progent's Juniper-certified network engineer can assist you to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premier network control software to enable your business to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a mix of Juniper's software platforms.
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