UNIX and Linux Support Services
Campinas Business Information Network Environments
For small companies in Campinas São Paulo, Progent provides support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Microsoft Windows technology. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's client testimonials). Progent also can furnish the consultation Cisco CCIE-certified network specialists for complex infrastructure issues, plus the assistance of CISA and CISSP-accredited security engineers to handle high-level security architecture and business continuity planning.
Progent's online support engineers offer excellent value due to the fact that they are equipped with the practical experience and the sophisticated technology to solve the majority of network problems rapidly. Efficient support lowers immediate expenses because solutions accumulate fewer billable minutes. Online help also eliminates the expense of dispatching a consultant to your site. Your organization benefits even more with indirect costs by minimizing or eliminating system downtime and related costs due to business disruption, disgruntled clients, unproductive workers, and de-focused management.
Progent's billing model for online support is designed to maximize the impact of your network support dollar. Progent bills by the minute for phone assistance, so you owe only for the services that you receive. In contrast to many remote support organizations, Progent requires no startup surcharge or minimum payments. Progent's per-minute granularity and clean policy for pricing prevent situations where quick solutions somehow end up as major bills. Progent's penchant for handling problems efficiently translates into your company spending less money.
Progent's Online Support Technologies
Over the years, Progent has developed a collection of customized technologies and field-proven processes which permit the maximum level of effectiveness for online engineering help and repair for small company computer systems. Progent offers safe VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN connectivity enables the staff of Progent's online support team to access your company's system without breaching corporate security.
Progent's powerful technical support database system keeps thorough records of the support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the history of assistance delivered to each client by every Progent engineer. This database of trouble tickets and solutions is organized as a readily retrievable internal database that enables Progent's online technical engineers to share their experiences company-wide to make sure that the value of Progent's support improves over time. Progent's advanced certifications and close associations with important industry leaders such as Cisco and Microsoft make available additional massive technical knowledge bases and permit quick response from manufacturers' internal product engineers so Progent's online service specialists can come up with optimal resolutions promptly.
Initiate Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's remote services in Campinas São Paulo or to learn more about Progent's online support programs, contact Progent at
Remote Support Services Available from Progent
Progent's online consulting experts have certified skills in an extensive set of products and technologies. This broad scope of IT skills enables Progent's engineers to tackle virtually any problem that may crop up in a small business network. Credentials awarded to Progent consultants in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To support companies with multi-platform networks, Progent also offers the skills of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based services provided by Progent to customers in Campinas include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services address a broad array of computer technology including system infrastructure, messaging systems, network and operational security, UNIX and Microsoft Windows integration, VMware technologies for server hardware economization and easy management, and transitioning from legacy systems to current Windows or Linux solutions. Progent's group-based approach to solving network problems promotes quick escalation, when required, to engineers with appropriate experience to handle complex scenarios. This expedites solutions of critical problems, minimizes lost productivity, and lowers support costs.Progent's UNIX and Linux consultants can offer emergency online help for troubleshooting problems within UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco CCIE for Complex Infrastructure Troubleshooting
The Cisco CCIE certification is the premier accreditation for networking professionals, and validates a consultant's networking knowledge at the expert level. CCIEs know how to handle the most intractable issues encountered in network infrastructure planning, integration, management, security, and troubleshooting. Cisco CCIEs work on a privileged basis with Cisco's internal support staff in analyzing anomalies with Cisco IOS Software network administration tools and developing alternate approaches or identifying program updates. CCIEs are an exceptional value because their broad experience permits them to find solutions for the most difficult problems rapidly. In common cases, less experienced consultants can struggle for many hours or days with the same tasks that a Cisco-qualified CCIE can resolve in minutes.
Few service providers make Cisco-qualified CCIEs accessible to assist small and mid-size companies. Progent offers quick phone contact with a Cisco CCIE so your company can receive urgent help for complex network infrastructure problems that are lowering worker efficiency but are beyond the experience of your ordinary computer support resources. Progent's Cisco CCIE consultants can tie into your environment using the latest remote troubleshooting technology in order to provide efficient, secure, and economical analysis and remediation.
Progent's Cisco-qualified CCIEs can provide assistance with all of Cisco's industry-leading selection of networking products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network solutions.
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Authorized Microsoft Windows Support
Progent's Microsoft-premier remote service experts can provide computer system repair and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist you with a wide variety of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
Microsoft Exchange 2019 deployment,
MS Exchange 2016 migration, Exchange 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server 2019 design and integration, Microsoft Teams configuration help, Skype for Business migration support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a full range of online PC desktop support and troubleshooting services such as Windows 7 migration support, preparing for to 64-bit desktop applications, configuring Microsoft Office 2010, and automating PC desktop image creation.
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CISSP, ISSAP, and CISM Certified Network Security Experts
Progent's accredited CISM and CISSP network security consultants offer a range of system protection solutions to improve the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or help you to recuperate rapidly after a serious breach. Security consulting services available from Progent include: thorough security audits utilizing utilities such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Netcat; fast recovery from malicious attacks; integrating firewalls; building secure mechanisms for remote and mobile communication; guarding your email system from spam and directory harvest attacks; and instituting 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced remote consulting support to help organizations of all sizes connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that combine physical IT assets along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of background delivering high-level consulting expertise remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small businesses frequently request. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's experience with these important areas of information technology enables customers to execute major initiatives economically and on schedule. Progent's project-based remote engineering solutions include:
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Call Center Services
Progent's Call Center support alternatives for small businesses with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Call Center support services are ideal for small companies who lack the money or time to build and maintain an in-house Help Desk but who need quick communication with a dependable Help Desk Call Center with professional telephone support as well as the available expertise to escalate the most challenging problems to advanced engineers.Progent’s Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced support solution based on the leading professional services automation (PSA) platform for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting support can aid you in creating an effective new Help Desk Call Center or improving your established one, selecting or modifying Call Center software to meet the particular requirements of your business, or adding occasional online staff to reinforce your existing Call Center resources to deal with demanding scenarios such as software transitions, mass upgrades, or installing new business software.
Progent's Call Center team of experienced network professionals gives your customers in Campinas São Paulo immediate assistance from a dependable network service group with extensive experience offering telephone-based support and online diagnostics for computer environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center perception as a crucial contributor to business productivity, and Progent's target is to resolve and not simply document IT issues.
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Applications Services: Education, Custom Development, and Troubleshooting
Progent's Applications Experts staff offers remote and in-depth engineering support and education in specific business application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, MS Office Word, and Microsoft Office Excel. For more information about Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.Progent's Mac consultants can support the artistic aspect of Apple Mac environments by providing remote consulting services and education in imaging, audio, and motion video. Progent's support professionals offer assistance in a large selection of Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with common procedures like capturing or digitizing audio/video or putting together an audio/video post production facility.
Online Network and Server Monitoring Services
Progent offers companies in Campinas São Paulo remote computer system monitoring support powered by Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent to suit your environment so your network support is proactive rather than reactive. By spotting possible trouble spots before they result in downtime, automated monitoring can ward off disruptive and costly information system crises. Progent can also deploy system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft environments, or systems that incorporate a variety of operating systems.
To get in touch with Progent about urgent phone-based assistance with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Phone-Based Help, telephone
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
| City | Address | Phone | Link |
| Barueri-Alphaville | Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil |
+55 (11) 3181 7794 | Barueri-Alphaville Network Support Services |
| Campinas | R. Rafael Andrade Duarte, 104, Nova Campinas Campinas, SP 13092-180 Brazil |
+55 (19) 3500 2542 | Campinas Network Support Services |
| Guarulhos | R. João Gonçalves, 484, Centro Guarulhos, SP 07010-010 Brazil |
+55 (11) 3181 7402 | Guarulhos Network Support Services |
| Jundiaí | R. Barão de Teffé, 160, Jardim Ana Maria Jundiaí, SP 13208-760 Brazil |
+55 (11) 4230 0538 | Jundiaí Network Support Services |
| Santos | Av. Conselheiro Nébias, 754, Boqueirão Santos, SP 11015-001 Brazil |
+55 (13) 4040 4457 | Santos Network Support Services |
| São José dos Campos | Praça Chuí, 35, Vila Ema São José dos Campos, SP 12243-380 Brazil |
+55 (12) 3600 2496 | São José dos Campos Network Support Services |
| São Paulo | R. Tenerife, 31, Vila Olímpia São Paulo, SP 04548-040 Brazil |
+55 (11) 3197 4346 | São Paulo Network Support Services |
| Sorocaba | Av. Dr. Afonso Vergueiro, 1749, Centro Sorocaba, SP 18035-370 Brazil |
+55 (15) 3042 0807 | Sorocaba Network Support Services |
An index of content::
IT Consultants Wi-Fi RF Spectrum Analysis for Wi-Fi
Online Wireless Site Survey Online Support Services
Progent's wireless site survey and predictive modeling help you to design, implement and debug a Wi-Fi network adapted to your facilities, providing your business a wireless solution that has the coverage, speed, density, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises survey services for validating, optimizing, and debugging an operational Wi-Fi network.
Engineers Database Administration
Oracle Database Resource Manage Consultant Services
Progent’s team of expert software programmers, relational database architects, and program management consultants can assist enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database designers and software programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with other data sources such as SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can assist businesses to build, expand, repair, or port web-based applications to take advantage of the latest advances in web technology.
Professional Hybrid cloud
Amazon AWS hybrid cloud integration Integration Companies
Progent can help your it team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid network models that utilize on-premises resources as well as public cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Android phone integration Online Help
24x7 Android Active Directory Troubleshooting
Progent's seasoned team of network consultants and application experts have years of background delivering remote and onsite support for organizations of all sizes who need to incorporate Android phones into their information networks so that mobile clients can work together from anywhere. Progent has the breadth of know-how to solve network issues that involve multiple vendors and that represent a combination of older and current technology. Progent provides affordable online technical support to help you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to help you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT initiatives on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and use Android phones and tablets securely and productively.
Windows 8.1 Storage Spaces Security Consulting Services
24-Hour Windows 8.1 Client Hyper-V Computer Network Support Companies
Progent's engineers can deliver a range of network consulting services to help companies of any size to deploy, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can help create test environments to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects following proven methodologies.
Solaris Computer Consultants
Solaris Engineer
If your office computer system mixes Solaris technology with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high availability, enhanced throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows integration support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, online server monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center support.
Computer Engineer Virtual Server Hyper-V
24-Hour Hyper-V 3.0 Server Remote Technical Support
Progent's Microsoft-certified professionals can help you analyze the potential benefits of Hyper-V-based server virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your production software, assess your network and server architecture for smooth performance with virtual server technology, help you in moving to Windows Server 2008 and configuring Hyper-V, educate your IT staff to track and manage Hyper-V, provide world-class consulting support for improving the security of your virtual servers, establish and test business continuity processes that maximize system uptime, and provide ongoing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk outsourcing.
Infor SyteLine CloudSuite Vendors Management Professionals
Consultant Infor SyteLine CloudSuite
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing, distribution and service companies to manage supply chains and streamline key processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Troubleshooting Catalyst 4900 Switch
Catalyst Switch IOS-XR Integration Support
Progent's Cisco-certified CCIE networking consultants can assist you to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to modern devices.
Business Portal for Dynamics GP Professional
Biggest Dynamics GP Integration Manager Engineers
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create specialized mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, transforming raw information into valuable insights into your company and customers.
24-Hour Penetration Testing Security Consultants
Penetration Testing Cybersecurity Company
Stealth intrusion testing is a key part of any comprehensive IT system security strategy. Progent’s security professionals can run thorough intrusion checks without the knowledge of your organization's internal network support resources. Unannounced penetration testing shows whether current security defense systems such as intrusion detection alerts and event log analysis are properly set up and actively monitored.
24/7 Cisco Meraki wireless Consultant
Small Business Wi-Fi Help and Support
Progent’s Wireless Consulting Services provide a fast, affordable option for companies of any size to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Email Encryption Key Management Consult
Email Reputation Analysis Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
24-Hour Redundant Internet Online Support Services
Specialists Automatic Failover
Progent's Cisco-authorized IT professionals can show you how to build an affordable, fault tolerant Internet connection solution that can deliver non-stop Internet connectivity through a wide range of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE professionals to show you how to utilize the latest techniques for fault tolerant Internet connectivity to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access.
Exchange Server 2010 Upgrade Specialist
Exchange Server Upgrade Consulting
Progent offers expert help for each step of your Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site readiness preparation, project design and documentation, cost estimates of all new software licenses and equipment required, recommended sourcing, system testing at client location or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's support group and users.
Technology Professional Netwalker ransomware recovery
Locky ransomware recovery Professional
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
24 Hour Proxim Wireless Case Study
Proxim Wireless Example Application
Progent provided a wireless integration environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative offered improved performance and reliability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz band it provided protection against outside interference.
Exchange 2000 Migration Consultant
Exchange Server 2000 Upgrade Online Consulting
Progent is one of the most expert network support companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange Server 2000 for typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Online Help Desk Technology Consulting
24x7 HelpDesk On-site Support
The Helpdesk support delivery model adopted by Progent gives small and midsize businesses an dependable alternative to reliance on freelance service individuals by offering broad expertise shared by numerous support teams, optional round-the-clock access to urgent help, fast escalation to world-class engineers for handling even the most complex problems, service consistency and reliability, quick follow through overseen by seasoned IT service administrators, a choice of easy-to-use mechanisms for requesting service jobs, and a high level of process transparency made possible by trouble ticket tracking and available through a web portal.
Virtualization Consult
Virtualization Consultancy
By using virtual servers, companies are able to operate multiple virtual servers on a single actual server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing additional server equipment. Virtual servers are the critical technology for building private clouds, which offer important benefits including reducing the costs of hardware, datacenter facilities, and management while enhancing data security, network reliability, and disaster recovery. Other useful server management technologies are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can help you with all aspects of server virtualization and management to enable your business to contain costs and conserve time.
Microsoft Certified Expert Microsoft ISA 2004 Server Technology Consulting Services
ISA 2000 Server Integration Support
Progent's certified ISA Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security needs without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
24-Hour Network Device Configuration Management Support Outsourcing
Network Performance Analysis IT Services
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are kept current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance bottlenecks.
Progent Phone Numbers
Progent Contact
For small businesses interested in Progent's IT outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Exchange 2019 Technical Consultant
Exchange 2016 Network Consultants
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and supporting messaging systems for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system features compliance, service continuity, easy access for off-site and wireless users, efficient administrative tools, and seamless integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or medium companies to upgrade to Microsoft Exchange 2016 or MS Exchange 2013 Server.
Exchange 2000 Migration
24/7/365 Exchange 2000 Upgrade Consultants
Progent is among the most qualified information technology support companies for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Exchange Server 2000 under common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Support and Integration Cisco Virtual Private Network
Cisco Virtual Private Network Support Outsourcing
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a complete range of manageable protection products to help you safeguard your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate objectives.
ProSight DPS ECHO Backup and Recovery Services Specialists
ProSight Data Protection Services ECHO Consultant Services
ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical data.
Altaro Office 365 Backup Network Consulting
Altaro O365 OneDrive Backup On-site Support
Progent is a certified Altaro partner and can design and manage a deployment of Altaro O365 Backup to preserve your O365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Consultants Lync Server 2013 Front End Pool Pairing
Lync Server 2013 and Active Directory Technology Professional
Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that supports a BYOD computing style with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of desktop and mobile clients. Progent's certified Lync 2013 consultants and system integrators can assist your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and on-premises training to your management staff and end users. Progent has in-depth expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.
Amazon Marketplace Web Service integration Development Companies
24/7 Amazon Marketplace Web Service development Design Firm
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Windows Server 2008 Security Support and Help
Microsoft Windows Server 2008 R2 Consulting
Windows Server 2008 R2 offers high levels of performance, protection, availability, expandability, and flexibility that accelerate output of on-site, remote, and mobile users. Progent's network experts can provide affordable online engineering, technical support, and training services to help your company to plan, implement, and manage Windows Server 2008 R2 to add substantial business value to your information system.
Security Consultant Forefront Threat Management Gateway 2010
Expert Microsoft Certified TMG 2010 Technical Support
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while supporting enhanced efficiency by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps guard business applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server experts can show you how to design, deploy, set up, and maintain Internet Security and Acceleration Server 2006 on your network so that your company benefits from a highly functional and affordable combination of protection, convenience, and performance.
Remote Wireless Site Survey Engineer
802.11x Wi-Fi Site Survey On-site Technical Support
Progent's Wi-Fi site survey services help you to design, install and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the coverage, performance, density, data protection, and hand-off capability your business needs.
Check Point UTM-1 Firewall Evaluation
Check Point NGX VPN Security Contractors
Progent's Check Point Software experts can show you how to select and deploy Check Point Firewall software and appliances powered by Check Point Software's technology to offer an economical and efficient security solution for your IT network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and offer a central source for continuing network support, maintenance, training, and design expertise.
Consult Skype for Business and Call Analytics
Microsoft Skype for Business IM Onsite Technical Support
Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN calling. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to assist you to maintain and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration.
Teleworker Integration Remote Technical Support
Teleworker Online Technical Support
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SharePoint Server 2007 Network Consulting
SharePoint Server 2007 Online Support Services
Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or customers to connect to, organize, distribute and manipulate relevant data, documents, and software and to interact with other people. It allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they’ve created in a manner that makes data easy to locate, download and apply.
Nexus Switch FabricPath Support and Help
Nexus Switch LISP IT Consultants
Cisco Nexus series switches are engineered to deliver the performance, scale, resilience, virtualization support, capacity, data protection and ease of management needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting services to assist your IT staff to plan an optimal network architecture, set up pilot systems to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security vulnerability assessments, configure proactive monitoring, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also help your business to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Windows 2003 Server Support and Integration
Windows 2003 Server Technology Consulting Services
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, deploying, administering and supporting sophisticated information technology solutions based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
CCIE Certified 1800 ISR Router Support Services
Top Quality Carrier Routing System Network Consulting
Cisco has developed an extensive array of routers including appliances designed to deliver the security, performance, and availability required by customers from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.
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