Fast Phone Support for Campinas São Paulo UNIX or Linux SystemsFor small companies in Campinas São Paulo, Progent offers help for networks based on UNIX or Linux or for environments that include a mix of UNIX and Microsoft Windows platforms. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's customer testimonials). In addition, Progent offers the expertise of CCIE-qualified engineers for complex infrastructure issues, as well as the assistance of CISA and CISSP-certified security consultants to handle high-level security architecture and disaster recovery planning.

Progent's remote support services represent excellent leverage due to the fact that they have the real-world experience and the sophisticated tools to resolve most information system issues quickly. Efficient support reduces direct costs because solutions require fewer chargeable minutes. Online support also avoids the cost of dispatching an engineer to your site. Your organization saves even more in indirect expenses by minimizing or eliminating system outages and associated costs stemming from business disruption, disgruntled customers and vendors, idle employees, and distracted management.

Progent's pricing model for online help is structured to get the most out of your network support investment. Progent charges on a per-minute basis for phone consulting, so you pay just for the support that you actually get. In contrast to many remote support companies, Progent asks for no service activation fee or minimum payments. Progent's per-minute billing unit and simple policy for billing save you from scenarios where fast solutions somehow turn into major tabs. Progent's penchant for disposing of problems quickly translates into your company spending less money.

Progent's Remote Service Technologies
Through years of experience, Progent has refined a collection of optimized technologies and field-proven methodologies that allow the highest degree of effectiveness for online consulting and troubleshooting for small business information systems. Progent offers protected Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN connectivity allows the staff of Progent's online support team to communicate with your environment without violating corporate security.

Progent's proprietary technical support database application keeps detailed documentation for all support that Progent's clients have received. Progent's staff service personnel have access to the details of all help rendered to each Progent customer by every Progent consultant. This database of trouble tickets and resolutions is structured as a conveniently searchable proprietary database that permits Progent's remote support experts to communicate their experiences with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's high-level accreditations and close associations with key vendors such as Cisco and Microsoft make available additional extensive support databases and permit priority access to vendors' internal product engineers with the result that Progent's remote service specialists can determine the most efficient solutions in the least time.

Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's phone support in Campinas São Paulo or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical need for network help, go to Immediate Emergency Support.

Online Technical Services Offered Progent
Progent's online network support experts possess credentials in a comprehensive array of products and technologies. This breadth of technical skills permits Progent's consultants to address almost any emergency likely to crop up in a small company network. Credentials earned by Progent consultants in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Associate.

To support clients with mixed-OS environments, Progent also offers the services of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Remote technical support services provided by Progent to companies in Campinas include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online consulting services address a broad spectrum of computer technology including system architecture, messaging solutions, network and operational security, UNIX/Linux and Windows integration, VMware technologies for server hardware economization and easy administration, and migration from older applications to the latest MS Windows or Linux solutions. Progent's team-oriented methodology for resolving network problems promotes quick escalation, if necessary, to consultants with task-relevant experience to tackle complex scenarios. This expedites repair of urgent problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX and Linux consultants can provide emergency online assistance for resolving problems within UNIX, Linux, or Solaris networks based on popular derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for Complex Infrastructure Troubleshooting
    Cisco CCIE Consultants for Campinas São PauloThe Cisco CCIE credential is the highest recognition for networking professionals, and indicates a person's networking skills at the expert level. Cisco CCIEs know how to handle the most complex challenges surrounding network infrastructure design, integration, management, security, and repair. Cisco qualified CCIEs can cooperate closely with Cisco's in-house engineers in analyzing anomalies with IOS Software network management utilities and developing alternate approaches or locating software patches. Cisco qualified CCIEs offer exceptional value because their depth of experience permits them to resolve the most intractable problems rapidly. In typical cases, less experienced service providers can struggle for hours or days with the same tasks that a CCIE can resolve in a few minutes. Few consulting providers make Cisco-qualified CCIEs accessible to help small and mid-size businesses. Progent offers quick phone contact with a Cisco authorized CCIE so you can get immediate support for serious network infrastructure problems that are hurting business efficiency but are outside the experience of your regular computer support resources. Progent's Cisco-qualified CCIE consultants can connect to your computer system via advanced remote troubleshooting technology to provide fast, safe, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs offer consulting for the complete line of Cisco's top-selling selection of networking products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst family switches, as well as VPN solutions.

  • Certified MS Windows Support
    Microsoft Windows Expertise for Campinas São PauloProgent's Microsoft-expert online service professionals can provide computer problem solving and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can assist your company with a wide range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 Server deployment, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid integration consulting services, SharePoint 2019 design and configuration, Microsoft Teams configuration help, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring, Project Server training, SBS Server consulting, and Windows Essentials cloud integration.

    Progent also can deliver a broad array of online desktop services including Windows 7 migration, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISM and CISSP Premier System Security Professionals
    CISSP Certified Network Security Consultants for Campinas São PauloProgent's qualified CISSP and ISSAP security consultants offer a variety of system protection services to enhance the protection of your UNIX, Linux, Solaris, Mac or Windows network against internal or external threats or help your company to clean up rapidly following a damaging breach. Security solutions offered by Progent include: thorough network security analysis using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; rapid cleanup after malicious assaults; setting up firewalls; designing secure architectures for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and managing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote support to help organizations of any size integrate their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that combine physical resources along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has over two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Additional Consulting Programs Offered by Progent
Progent can provide the services of world-class online consulting experts for special IT projects that small companies often need. Billing rates for ongoing consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these special fields of computer technology allows clients to complete major initiatives economically and on time. Progent's special remote engineering solutions include:
  • Call Center Support
    Progent's Help Desk Call Center service offerings for small businesses with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for smaller businesses who don't have the resources to assemble and manage an in-house Help Desk Call Center but who require quick communication with an effective Help Desk with proficient phone support plus the available expertise to escalate complex tasks to advanced engineers.

    Progent’s Help Desk Co-management services allow your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) platform for handling service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Call Center consulting services can assist you in building an efficient new Help Desk or enhancing your existing organization, identifying or customizing Help Desk application software to meet the special requirements of your business, or adding temporary online personnel to reinforce your in-house Help Desk group to deal with high-demand situations like software transitions, major updates, or rolling out new business software.

    Progent's Help Desk Call Center staff of experienced information technology experts provides your workers in Campinas São Paulo instant communication with an efficient technical support resource with years of experience delivering phone support and online repair service for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Call Center the reputation as a major enabler of business efficiency, and Progent's goal is to resolve and not simply document technical issues.

  • Business Applications Services: Training, Programming, and Integration
    Progent's Applications Consulting Team can supply phone-based and in-depth consulting support and education in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Word, and Microsoft Excel. To read additional information concerning Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

    Progent's Apple Mac experts can support the imaginative aspect of Macintosh systems by providing phone-based help support and education in imaging, audio, and motion video. Progent's consultants offer expertise in a large selection of Mac creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also help you with common procedures like scanning or digitizing audio or video or integrating an audio/video post production lab.

    Remote Network Monitoring Support
    Progent can provide businesses in Campinas São Paulo remote network monitoring support based on MS Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your environment so that your network support is proactive rather than reactive. By detecting looming problems before they evolve into downtime, system monitoring can minimize disruptive and costly network failures. Progent can also provide help with network monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or networks powered by a combination of OS platforms.

How Your Campinas São Paulo Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency online support with UNIX, Linux, Solaris, or macOS and OS X networks, go to Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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    Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.

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    Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite contact with experts in system design and deployment, software development, SQL Server management, and network security.

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    Microsoft Lync Server Instant Messaging Online Consulting

    Lync 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync 2013 consultants and network architects can assist your company to evaluate the advantages of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your management staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.

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    Progent’s consultants can help you to design and implement an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity and access management for both on-premises and Azure assets.

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    Progent's ProSight portfolio of managed services are designed to offer businesses who have small internal IT administration and support teams with low-cost help from enterprise-class management tools and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable IT maintenance costs, automation of routine administrative processes, ongoing adoption of new information technology, smooth transition from legacy systems to modern solutions, improved fit between information technology with business objectives, guidance from veteran IT experts, and allowing management to focus on business issues rather than ever-changing computer technology.

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  • Supplemental Service Desk Integration Services
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    Progent’s Co-managed Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.

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    Progent can deliver a wide array of cost-effective consulting and support services to help your company to install, integrate, troubleshoot, and administer desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or online technical support for single computers or laptops or work with you to plan and implement a company-wide rollout of new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to help you to prepare for and implement a site relocation or merger designed to cause minimal interruption to your business.

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    Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and implement a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.

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  • Remote Support Mac Email client for Exchange
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    Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to receive and send messages, search the GAL, copy addresses, synchronize appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage training.

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    Progent's consultants can help you with any stage of Microsoft Azure migration including requirements definition, readiness assessment, solution design, pre-production testing, deployment, automated administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewall appliances and VPN tunnels so that your users can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure services.

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    Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, status tracking, and reporting.

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  • Support and Help Firepower
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    The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, manage and troubleshoot firewall environments built on ASA firewalls with Firepower Services.

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  • Power BI Report Server Coder
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    Progent's Power BI consultants can assist you to plan, install, manage, update or debug your Power BI solution. Progent can also assist you to prepare your target data for Power BI reports and dashboards. Progent can assist you implement and manage an onsite, cloud based, or hybrid architecture for Power BI.

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  • Work At Home Job Microsoft MCTS Consulting Western Australia Microsoft MCA Consultant Job Opportunity New South Wales
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