Urgent Phone Consulting for Campinas São Paulo UNIX, Linux, or Solaris SystemsFor small companies in Campinas São Paulo, Progent provides support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Microsoft Windows technology. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's client testimonials). Progent also can furnish the consultation Cisco CCIE-certified network specialists for complex infrastructure issues, plus the assistance of CISA and CISSP-accredited security engineers to handle high-level security architecture and business continuity planning.

Progent's online support engineers offer excellent value due to the fact that they are equipped with the practical experience and the sophisticated technology to solve the majority of network problems rapidly. Efficient support lowers immediate expenses because solutions accumulate fewer billable minutes. Online help also eliminates the expense of dispatching a consultant to your site. Your organization benefits even more with indirect costs by minimizing or eliminating system downtime and related costs due to business disruption, disgruntled clients, unproductive workers, and de-focused management.

Progent's billing model for online support is designed to maximize the impact of your network support dollar. Progent bills by the minute for phone assistance, so you owe only for the services that you receive. In contrast to many remote support organizations, Progent requires no startup surcharge or minimum payments. Progent's per-minute granularity and clean policy for pricing prevent situations where quick solutions somehow end up as major bills. Progent's penchant for handling problems efficiently translates into your company spending less money.

Progent's Online Support Technologies
Over the years, Progent has developed a collection of customized technologies and field-proven processes which permit the maximum level of effectiveness for online engineering help and repair for small company computer systems. Progent offers safe VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN connectivity enables the staff of Progent's online support team to access your company's system without breaching corporate security.

Progent's powerful technical support database system keeps thorough records of the support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the history of assistance delivered to each client by every Progent engineer. This database of trouble tickets and solutions is organized as a readily retrievable internal database that enables Progent's online technical engineers to share their experiences company-wide to make sure that the value of Progent's support improves over time. Progent's advanced certifications and close associations with important industry leaders such as Cisco and Microsoft make available additional massive technical knowledge bases and permit quick response from manufacturers' internal product engineers so Progent's online service specialists can come up with optimal resolutions promptly.

Initiate Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's remote services in Campinas São Paulo or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical requirement for IT help, go to Immediate Emergency Support.

Remote Support Services Available from Progent
Progent's online consulting experts have certified skills in an extensive set of products and technologies. This broad scope of IT skills enables Progent's engineers to tackle virtually any problem that may crop up in a small business network. Credentials awarded to Progent consultants in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To support companies with multi-platform networks, Progent also offers the skills of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based services provided by Progent to customers in Campinas include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services address a broad array of computer technology including system infrastructure, messaging systems, network and operational security, UNIX and Microsoft Windows integration, VMware technologies for server hardware economization and easy management, and transitioning from legacy systems to current Windows or Linux solutions. Progent's group-based approach to solving network problems promotes quick escalation, when required, to engineers with appropriate experience to handle complex scenarios. This expedites solutions of critical problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX and Linux consultants can offer emergency online help for troubleshooting problems within UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • SGI/Irix
    Important Linux versions for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco CCIE for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Engineers for Campinas São PauloThe Cisco CCIE certification is the premier accreditation for networking professionals, and validates a consultant's networking knowledge at the expert level. CCIEs know how to handle the most intractable issues encountered in network infrastructure planning, integration, management, security, and troubleshooting. Cisco CCIEs work on a privileged basis with Cisco's internal support staff in analyzing anomalies with Cisco IOS Software network administration tools and developing alternate approaches or identifying program updates. CCIEs are an exceptional value because their broad experience permits them to find solutions for the most difficult problems rapidly. In common cases, less experienced consultants can struggle for many hours or days with the same tasks that a Cisco-qualified CCIE can resolve in minutes. Few service providers make Cisco-qualified CCIEs accessible to assist small and mid-size companies. Progent offers quick phone contact with a Cisco CCIE so your company can receive urgent help for complex network infrastructure problems that are lowering worker efficiency but are beyond the experience of your ordinary computer support resources. Progent's Cisco CCIE consultants can tie into your environment using the latest remote troubleshooting technology in order to provide efficient, secure, and economical analysis and remediation. Progent's Cisco-qualified CCIEs can provide assistance with all of Cisco's industry-leading selection of networking products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network solutions.

  • Authorized Microsoft Windows Support
    Microsoft Windows Expertise for Campinas São PauloProgent's Microsoft-premier remote service experts can provide computer system repair and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist you with a wide variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 deployment, MS Exchange 2016 migration, Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment support, SharePoint Server 2019 design and integration, Microsoft Teams configuration help, Skype for Business migration support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a full range of online PC desktop support and troubleshooting services such as Windows 7 migration support, preparing for to 64-bit desktop applications, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Certified Network Security Experts
    CISSP Premier Network Security Consultants for Campinas São PauloProgent's accredited CISM and CISSP network security consultants offer a range of system protection solutions to improve the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or help you to recuperate rapidly after a serious breach. Security consulting services available from Progent include: thorough security audits utilizing utilities such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Netcat; fast recovery from malicious attacks; integrating firewalls; building secure mechanisms for remote and mobile communication; guarding your email system from spam and directory harvest attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote consulting support to help organizations of all sizes connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that combine physical IT assets along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of background delivering high-level consulting expertise remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Additional Support Services Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small businesses frequently request. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's experience with these important areas of information technology enables customers to execute major initiatives economically and on schedule. Progent's project-based remote engineering solutions include:
  • Call Center Services
    Progent's Call Center support alternatives for small businesses with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Call Center support services are ideal for small companies who lack the money or time to build and maintain an in-house Help Desk but who need quick communication with a dependable Help Desk Call Center with professional telephone support as well as the available expertise to escalate the most challenging problems to advanced engineers.

    Progent’s Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced support solution based on the leading professional services automation (PSA) platform for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting support can aid you in creating an effective new Help Desk Call Center or improving your established one, selecting or modifying Call Center software to meet the particular requirements of your business, or adding occasional online staff to reinforce your existing Call Center resources to deal with demanding scenarios such as software transitions, mass upgrades, or installing new business software.

    Progent's Call Center team of experienced network professionals gives your customers in Campinas São Paulo immediate assistance from a dependable network service group with extensive experience offering telephone-based support and online diagnostics for computer environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center perception as a crucial contributor to business productivity, and Progent's target is to resolve and not simply document IT issues.

  • Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts staff offers remote and in-depth engineering support and education in specific business application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, MS Office Word, and Microsoft Office Excel. For more information about Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Mac consultants can support the artistic aspect of Apple Mac environments by providing remote consulting services and education in imaging, audio, and motion video. Progent's support professionals offer assistance in a large selection of Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with common procedures like capturing or digitizing audio/video or putting together an audio/video post production facility.

    Online Network and Server Monitoring Services
    Progent offers companies in Campinas São Paulo remote computer system monitoring support powered by Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent to suit your environment so your network support is proactive rather than reactive. By spotting possible trouble spots before they result in downtime, automated monitoring can ward off disruptive and costly information system crises. Progent can also deploy system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft environments, or systems that incorporate a variety of operating systems.

How Your Campinas São Paulo Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent phone-based assistance with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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    By using virtual servers, companies are able to operate multiple virtual servers on a single actual server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing additional server equipment. Virtual servers are the critical technology for building private clouds, which offer important benefits including reducing the costs of hardware, datacenter facilities, and management while enhancing data security, network reliability, and disaster recovery. Other useful server management technologies are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can help you with all aspects of server virtualization and management to enable your business to contain costs and conserve time.

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    Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that supports a BYOD computing style with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of desktop and mobile clients. Progent's certified Lync 2013 consultants and system integrators can assist your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and on-premises training to your management staff and end users. Progent has in-depth expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

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    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while supporting enhanced efficiency by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps guard business applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server experts can show you how to design, deploy, set up, and maintain Internet Security and Acceleration Server 2006 on your network so that your company benefits from a highly functional and affordable combination of protection, convenience, and performance.

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    Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN calling. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to assist you to maintain and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration.

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    Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or customers to connect to, organize, distribute and manipulate relevant data, documents, and software and to interact with other people. It allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they’ve created in a manner that makes data easy to locate, download and apply.

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    Cisco Nexus series switches are engineered to deliver the performance, scale, resilience, virtualization support, capacity, data protection and ease of management needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting services to assist your IT staff to plan an optimal network architecture, set up pilot systems to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security vulnerability assessments, configure proactive monitoring, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also help your business to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

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    The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, deploying, administering and supporting sophisticated information technology solutions based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.

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    Cisco has developed an extensive array of routers including appliances designed to deliver the security, performance, and availability required by customers from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

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