Expanding your at-home workforce may have a significant effect on network architecture, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Campinas company to pick the right technologies and follow best practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help Campinas, São Paulo businesses to with any facet of building a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, endpoint security, data protection solutions, and unified management.

VoIP Integration for At-Home Workers
Expanding the business phone environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or legacy products for IP voice management. Progent can assist businesses of any size to plan or maintain a remote IP voice service that delivers the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their current Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. Unified Communications Manager manages other combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these VoIP solutions and provide online configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Campinas, São Paulo organization, call 1-800-993-9400 or refer to Contact Progent.