Enlarging your telecommuter workforce may have a major effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Campinas organization to pick the right technologies and follow leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide support services that go from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Campinas, São Paulo companies to succeed with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Extending the company PBX environment to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a remote IP voice environment that provides the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations optimize their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these solutions and provide on-demand integration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Campinas, São Paulo company, call 1-800-993-9400 or go to Contact Progent.