Expanding your at-home workforce may have a significant effect on IT architecture, security/compliance, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Campinas organization to pick the right technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Campinas, São Paulo organizations to succeed with any aspect of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and streamlined management.

VoIP Solutions for Telecommuters
Extending the business PBX environment to accommodate teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are used by SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist businesses of any size to design or maintain a telecommuter VoIP service that delivers the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and deliver on-demand configuration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Campinas, São Paulo business, phone 1-800-993-9400 or go to Contact Progent.