Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Campinas organization to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent can provide services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Campinas, São Paulo companies to succeed with any aspect of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Expanding the corporate PBX environment to accommodate remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist businesses of all sizes to plan or maintain a remote IP voice environment that provides the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media applications deployed across the network. CUCM supports additional mixed media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, see CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these VoIP solutions and deliver online configuration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Campinas, São Paulo company, call 1-800-993-9400 or refer to Contact Progent.