Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Campinas organization to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Campinas, São Paulo companies to with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.

VoIP Integration for Teleworkers
Extending the corporate phone environment to accommodate telecommuters is vital to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with SMBs to server remote users. Many enterprises depend on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to design or tune a remote IP voice environment that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses tune their existing Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and provide on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Campinas, São Paulo organization, call 1-800-993-9400 or go to Contact Progent.