Fast Remote Technical Support for Campinas São Paulo IT Networks
Urgent Phone Support for Campinas NetworksFor businesses in Campinas São Paulo, Progent offers online technical support for networks powered by Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have delivered remote support to businesses in every state in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to help with complex infrastructure problems, as well as the services of CISA and CISSP-qualified cybersecurity consultants to handle advanced security design and troubleshooting jobs.

Progent's remote technical support engineers offer excellent leverage due to the fact that they possess the practical background and have access to the advanced tools needed to solve the majority of information system issues rapidly. This lowers immediate costs since solutions accumulate fewer billable minutes. Remote support also avoids the cost of dispatching a consultant to your location. Your company benefits even more in incidental expenses by minimizing or avoiding system downtime and related costs stemming from business discontinuity, disgruntled clients, unproductive employees, and distracted management. Progent's extensive online consulting experience is especially helpful in environments that rely on public clouds for critical infrastructure or applications like Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be useful.

Progent's pricing policy for remote support is structured to stretch your network support investment. Progent bills per minute for phone consulting, so you are billed only for the services that you actually get. In contrast to typical online support organizations, Progent asks for no initialization surcharge or minimum job duration. Progent's per-minute billing unit and clean model for billing save you from situations where speedy. minor repairs manage to turn into large tabs. Progent's penchant for dealing with problems quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned an arsenal of optimized tools and proven processes which permit the highest degree of effectiveness for online technical support and troubleshooting for IT systems of any size. Progent's remote service group can connect to your system without breaching system security.

Progent's advanced technical support reporting system keeps comprehensive histories describing the service that Progent's clients have been provided. Progent's staff consultants have the benefit of the records of services provided to each Progent customer by every Progent engineer. This archive of issues and fixes is structured as an easily retrievable proprietary database that enables Progent's online technical experts to share their experiences company-wide to ensure that the value of Progent's support services improves daily. Progent's extensive list of accreditations and close relationships with key vendors including Cisco and Microsoft make available other vast technical databases and permit fast response from vendors' internal support staff so Progent's online service experts can find the best solutions promptly.

Online support provided by Progent to clients in Campinas São Paulo include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent offers a family of low-cost, subscription-based services intended to allow small and mid-size organizations to utilize the same advanced technology used by many of the industry's leading enterprises. The ProSight portfolio of IT management outsourcing services addresses all key facets of modern networking including email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT personnel and your Progent consultant so any looming issues can be addressed before they have a chance to impact your network. Learn more details about ProSight LAN Watch server and desktop monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based solution for monitoring and managing your client-server infrastructure by offering tools for streamlining common tedious jobs. These include health checking, patch management, automated remediation, endpoint configuration, backup and recovery, anti-virus response, secure remote access, built-in and custom scripts, asset inventory, endpoint status reports, and troubleshooting help. When ProSight LAN Watch with NinjaOne RMM spots a serious incident, it transmits an alert to your designated IT staff and your assigned Progent consultant so potential issues can be taken care of before they interfere with productivity. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of real-time and in-depth management reporting utilities designed to work with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as inconsistent support follow-up or endpoints with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, lowers management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup product companies to produce ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup operations and allow transparent backup and fast recovery of important files/folders, apps, system images, plus virtual machines. ProSight DPS helps your business avoid data loss caused by hardware breakdown, natural disasters, fire, cyber attacks like ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more details, visit Email Guard spam and content filtering.

  • ProSight MFA with Cisco Duo: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a secured online account and give your password you are asked to verify who you are via a device that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be utilized for this added form of ID validation such as a smartphone or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For details about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services.

  • ProSight Shared Support: Outsourced and Shared Help Desk Services
    Progent's Shared Service Desk offers a smooth extension of your in-house network support staff. User access to the Help Desk, delivery of technical assistance, escalation, trouble ticket generation and tracking, efficiency metrics, and maintenance of the service database are consistent regardless of whether incidents are resolved by your in-house support organization, by Progent, or both. You have unrestricted flexibility to expand or shrink your share of support work as needed. Progent provides startup installation and onboarding of the professional services automation (PSA) software plus documentation, testing and training. For details about ProSight Shared Support, refer to ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior analysis technology to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information system. Besides optimizing the security and reliability of your IT environment, Progent's software/firmware update management services allow your in-house IT team to focus on line-of-business initiatives and activities that derive maximum business value from your network. Find out more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) environment. Both also include one year of advanced remote network monitoring and management. Advantages can include easier management, better compliance with data security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your existing cybersecurity posture and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup/recovery system that meets your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting professionals for special information technology projects. Billing rates for longer-term development or consulting projects are determined based on the qualifications of the engineers required. Progent's experience with these important fields of computer technology enables customers to complete critical projects within budget and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Call Center Support
    Progent's Help Desk support programs for organizations with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk Co-management services allow your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on the top professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Call Center team of veteran information technology professionals provides your clients in Campinas São Paulo immediate communication with an efficient network service resource with extensive background providing telephone-based help and remote diagnostics for networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk the reputation as a significant enabler of company efficiency, and Progent's intent is to solve instead of simply record IT issues.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting staff provides remote and in-depth engineering expertise and education in specific business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To read additional information on Progent's consulting, programming, and training services, visit Progent's Business Application Experts Group.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consultants can provide advanced remote and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of System Center2, extend or optimize your current one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver organizations in Campinas São Paulo online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager expertise. Progent can customize Operations Manager to fit your business so your IT maintenance is proactive rather than reactive. By anticipating potential trouble spots before they cause crashes, proactive monitoring can head off disruptive and costly service crises. Progent can also assist with network monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft environments, or networks that support multiple platforms.
How Your Campinas Company Can Contact Progent's Online Service Professionals
To contact Progent about urgent phone-based help with Microsoft, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Online Help, call 1-800-993-9400, or refer to Contact Progent. For businesses and new businesses in Campinas São Paulo, Progent's phone-based network support engineers can provide effective and cost-effective IT support the instant your business needs it. Over two decades of offering remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire high-end troubleshooting skills and to fine tune online connectivity tools to solve IT problems rapidly while eliminating the expense and lost productivity that comes with on-premises service calls.

Even if your Campinas office deals with a regular freelance consultant or employs an in-house IT staff that can deal with typical computer issues, Progent's Microsoft and Cisco certified engineers can still provide a convenient and transparent virtual expansion of your on-site resources for situations when your usual service personnel either don't have the time or the experience to address sudden network emergencies or particularly challenging integration projects.

Advantages of Progent's IT Support for Companies in Campinas São Paulo
Progent's online technical help services allow your Campinas business to experience the benefits of immediate, world-class network support without the expense of managing an in-house IT organization. Your information system will acquire added strategic value by being more available, efficient, and secure. Advantages to your company include:

  • Convenient remote expansion of your local support resources
    With most offices in Campinas São Paulo, nearby network service providers, whether made up of independent consultants or an internal IT staff, can resolve the majority of network problems. However, IT crises sometimes strike when your regular support personnel are overstretched or absent, and some trouble may be associated with IT products that is beyond the scope of your local support technicians. In these instances, Progent's on-call support experts give you an easy, fast, and economical way to supplement your regular help and to convey valuable knowledge to improve your capability to deal with downstream issues locally.

  • Reduced Dependence on Individual Service Providers
    For network maintenance, smaller businesses commonly depend on independent freelance service providers. Although independent consultants have less overhead than larger service companies and can often charge lower rates, they are occasionally stretched too thin, making it impossible to respond rapidly to crisis situations. If an independent service provider is occupied with another customer, sick, on a trip, or in training, the lack of reserve help may require your business to go without help during an IT crisis. As your company expands, system unavailability and problems with vital applications are more expensive. The money you thought you were conserving on a freelancer can be consumed fast by lost productivity. Progent provides a ready source of backup service expertise to insure your network stays available.

  • Create a Solid Foundation for Seamless Growth
    Businesses typically begin with an IT system created on a shoestring budget. Lacking a strong infrastructure, band-aid repairs often get piled on top of a shaky foundation. As a network grows, reliability and expandability problems can impede the productivity of the organization. Such badly designed systems require proper assessment, smart strategic planning, and wide technical expertise to evolve to a system architecture able to provide the solid foundation to handle vital business demands and ease future expansion.

  • Work with Solution Providers Rather Than Product Sellers
    Smaller businesses need guidance and technical education to navigate through an ever more complex maze of technology options available for promoting business growth and enhancing productivity. They do not need a network consultant who is attempting to earn a commission on a specific vendor's technology. Network support and product sales can lead to a situation where the recommended solution is built around a profitable technology rather than the genuine requirements of a business. Progent avoids these dilemmas by selling just services rather than products. This allows Progent to align technical expertise with the real needs of customers.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, breadth of technical expertise, refined support software, and understanding of corporate IT enable businesses to escape the limitations associated with excessive dependence on smaller service organizations, independent freelance consultants, or limited internal IT help.

Progent stands out by offering:

How Does Our Company Begin Receiving Online Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



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    Progent's high availability system consultants offer reliability consulting, disaster recovery planning, system load balancing, non-stop interoffice connectivity, non-stop Internet connection design, fault-tolerant data center support, and other fault-tolerant networking consulting to show your organization design a 24x7 environment for mission-critical applications. Progent has the knowledge and experience to develop economical, fault-tolerant systems by utilizing the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-location network with a completely redundant Internet interface and intelligent system load balancing.

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    ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital files, applications and VMs that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to restore your critical data.

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    Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    Microsoft Windows Server Update Services allows IT managers to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the installation of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.

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    Progent's Apple Mac support engineers can assist you with a wide array of system infrastructure areas such as network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless networking. For business networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and size to handle the challenge of planning, integrating, and supporting a network architecture that is reliable, safe, efficient and supportive of your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.

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    Technical Support Services Antispam

    Email Guard from Postini offers continually updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Management technology through Progent's E-Mail Guard anti-spam and anti-virus service program. Progent's certified e-mail protection consultants can help you create an email protection strategy that includes spam filtering and antivirus services and processes.

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    Progent can help you to understand the many subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based products and services.

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    Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.

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    Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that let you track your business more effectively, transforming uncooked data into useful understanding of your business.

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    Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to fix serious problems uncovered by SCOM 2012.

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    MS Communications Server provides IM and Real Presence in a scalable, world-class package offering enhanced security, seamless integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection. Microsoft Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add significant strategic value to your IT system

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    Progent's Wi-Fi site survey services make it easy to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, offering you a WLAN that delivers the coverage, speed, capacity, QoS, data protection, and roaming capability your business requires. Wireless survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for confirming, tuning, and debugging a functioning wireless LAN.

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    Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and provides a easily managed web gateway that delivers a single-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, permits custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to plan and execute test and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.

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    Progent can provide affordable online and on-premises consulting to assist companies to move all or part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.

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    Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Windows Hyper-V 2016 utilizes key features first developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade plan, train your IT management and support personnel, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you maximum business value.

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    Progent's consultants can provide online and onsite consulting services for organizations of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security experts can assist you design and verify a security environment for your Skype for Business solution that meets government and industry standards.

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