Affordable Network Help from Microsoft and Cisco premier Consultants for Companies in Cape Coral, FL
By offering professional support whenever you need it, making available in-depth knowledge for critical applications, offering innovative services like virtual server hosting, billing solely for services delivered, and requiring no sign-up or retainer fees for standard services, Progent helps your company to increase the business value of your It network and minimize service costs. Progent recognizes that network security, reliability, and performance are as critical to small businesses as to major enterprises but that small organizations lack the leverage to invest heavily in information technology and in-house service groups. Progent's fundamental value proposition is that no network support organization can equal Progent's capability to provide the IT support your company requires whenever you need it and at a cost you can afford.
For medium-size and enterprise businesses, Progent offers co-sourcing and project management services to supplement the subject matter expertise of your internal IT service personnel. Co-sourcing can cut costs and minimize technical risks for big IT initiatives like software development, business continuity planning and testing, network security evaluations, merging datacenters, or software migrations and upgrades.
Progent can in addition provide access to certified consultants to assist your company to plan and implement a sensible cloud strategy.
Core Technologies Supported by Progent for Cape Coral, Florida Office Networks
As a Microsoft-certified Partner IT service firm with a world-class group of Cisco Premier CCIE networking consultants and Apple Computer certified engineers, Progent provides emergency troubleshooting and affordable remote consulting to Cape Coral, FL companies for a wide range of computer technologies such as:
Service Delivery Alternatives Available for Cape Coral, Florida Companies
Progent has a selection of alternatives for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, hosting services, and network administration. Progent's model for delivering IT support is built on the Help Desk structure common to big IT support groups. Progent's Helpdesk Service Mechanism ensures rapid support, thorough service records, dependable follow-through, and strict expense monitoring across a range of IT service delivery alternatives that include remote repairs, on-premises help, top-level consulting, as well as server and application hosting.
Progent's Low-Cost Managed Services for Outsourcing Network Management
- Remote Support
Progentís Technical Response Center (TRC) offers emergency and routine online support for Windows, Linux, Apple, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned service experts can assist clients to analyze and repair hardware and software problems without the cost or time loss of travel for onsite support visits. The experience of Progent's IT engineers allows them to handle the majority of network issues quickly. For complex issues, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a convenient, web-accessible signup procedure for first-time clients to address urgent network problems and Progent charges by the minute with zero sign-up charges or time minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISA-certified security professionals. Find out more information concerning Progent's online computer support expertise.
- Onsite Support
Progent offers onsite computer support for registered clients in major metropolitan areas in the United States. Progent's onsite support personnel can work in tandem with Progent's remote service experts to give small companies the best of both worlds: in-person service professionals when you require them plus the on-line help of Progent's worldwide staff of IT consultants, security specialists, and business application developers. The wait time for on-site support visits is usually under 24 hours. Progent requires no start-up or retainer charge for becoming a Progent customer for on-premises service. Learn more details concerning why to sign up for Progent's in-person network service.
- Phone Support
Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues. for more information, refer to Help Desk Services.
- IT Consulting Expertise
Progent offers small companies budget-friendly availability of enterprise-class consultants who can deliver help with critical products and technologies such as
- Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, company-wide network security engineering, fault tolerant it system design, server virtualization solutions, plus integration, programming and training for small business software such as accounting, operations, business analytics, sales automation, and office productivity software. Progent can help with short-term projects including office relocations and major software migrations, extended projects like business reporting software development and support, database application programming and administration services, and web design, on-going support such as Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network monitoring and network management, or urgent response such as disaster recovery and virus cleanup.
- Application Server Hosting
Progent offers hosting for mission-critical applications such as Microsoft Exchange Server and SQL Server to provide small and midsize businesses with greater degrees of dependability, protection, and performance than is feasible using the class of in-house data center that is achievable for the majority of small businesses. Because Progent utilizes the same facilities that host the gear of many of the world's largest IT organizations, Progent can eliminate the cost of building and maintaining the systems required for world-class cooling, power failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that patches and service packs remain current, security and efficiency is constantly tracked, and systems are regularly archived and ready for full and prompt recovery. Learn additional information about Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers full hosting for the entirety of a small or midsize organization's production servers in an environment that not only delivers the top degree of fault-tolerance and scalability but that is also convenient for customers to transfer to another service firm or to bring in-house whenever your business situation calls for it. Progent's Private Cloud hosting service is built around proven virtualization techniques that allow companies with multi-vendor networks to save dramatically on the costs of hardware, infrastructure support, and IT management while achieving enterprise-class dependability and an unparalleled level of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based software in one centrally managed service, can handle the multi- platform and loosely standardized networks common with small businesses, and retains ownership of the software licenses in the customer's possession so that migrating to a new virtualized system is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting service while still providing all the cost savings associated with SaaS hosting alternatives.
- Hybrid Cloud Planning and Integration Support
Progent can provide advanced online consulting to help companies of all sizes integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that utilize local resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration consulting. Progent has over two decades of background delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you prove compliance with government and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map, monitor, enhance and debug their networking appliances such as routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that require critical software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so any looming problems can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security standards, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's ability to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient AV and backup/recovery environment that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Choice for Cape Coral, Florida Businesses
Progent's staff size, scope of technical expertise, and experience with corporate IT support enable small businesses to sidestep the pitfalls associated with over dependence on thinly staffed service firms or freelance consultants.
Teaming with Progent's Experts allows your business to:
- Avoid Over Reliance on Freelance Support Consultants
For IT services, small businesses sometimes rely excessively on individual engineers. Though freelance service engineers carry lower expenses than larger support organizations and can afford to charge nominally lower rates, freelancers are frequently too overworked to react quickly to urgent situations. If an independent consultant is busy with another customer, ill, on vacation, or in training, the absence of backup staff may force your company to wait for help during a crisis. As your small business grows, system downtime or difficulties with critical applications get more expensive. The money you believed you were saving on an independent consultant can disappear quickly because of lost output. In addition, when independent consultants confront new problems, the unavailability of a large consulting group to depend on for help forces them to train on the job while your organization ends up footing the costs for their continuing education.
- Have Access to Experts in Advanced Network Solutions
Many small support organizations or freelance engineers focused on small business IT consulting are capable of providing connect-the-dots solutions but lack the seasoning to work cost-effectively with complex network infrastructures with a variety of platforms, many sites, VoIP systems, mobile workers, integrated accounting and analytical software, eCommerce, and specialized business applications. Progent's experience with worldwide enterprises and Progent's large group of experts can benefit your company because enterprise environments are by nature complicated, integration problems demand thorough knowledge in numerous technical disciplines, and reaching an acceptable degree of stability, availability, and protection calls for enterprise-proven processes.
- Build a Firm Basis for Seamless Growth
Small businesses typically start with an IT system cobbled together on a tight budget. Without a carefully designed architecture, a sequence of band-aid fixes commonly get piled on top of a marginal structure. As a business evolves, reliability and scalability issues can obstruct the success of the business. Such environments need proper evaluation, intelligent business planning, and in-depth experience to migrate to a network environment that can act as the reliable basis to meet current business needs and support downstream expansion.
- Work with Solution Providers, Not Product Resellers
Smaller companies need guidance and education to navigate through an ever more complicated array of IT options offered for enabling business growth and enhancing efficiency. Businesses do not need an IT engineer or support firm that tries to sell them products. Progent eliminates conflicts of interest by not reselling hardware and software. Progent offers services only. This allows Progent to match technical services with the real needs of customers. Combining IT support and product reselling can lead to a situation where the proposed solution is built around a predetermined technology instead of being based on the true requirements of a customer.
Get in Touch with Progent
If your Cape Coral, Florida business wants to contact Progent for IT outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.
Fast Online Network Help
For fast online assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).