Cape Coral, FL Online Support from Certified Computer Service Experts
Progent's computer help services can deliver your Cape Coral, FL business budget-friendly and reliable support from Microsoft and Cisco certified technical experts. By providing IT support help when you require it, offering advanced knowledge for mission-critical technologies, offering unique services such as automated network monitoring, and invoicing only for services you use, Progent gives your Cape Coral, Florida business an economical alternative for maximizing the business value of small-scale office information systems. Whether you maintain an on-premises datacenter, connect to cloud infrastructure, or have a hybrid cloud/on-premises solution, Progent is the smart choice for organizations to build and manage a robust and safe IT system and to benefit from quick access to the skilled consulting usually restricted to enterprises who can support a sizeable in-house information technology staff.

For mid-size and large businesses, Progent can provide co-sourcing and project management services to reinforce the technical skills of your in-house IT support group. Co-sourcing can cut costs and help meet schedules for major projects like software development, disaster recovery planning, network security audits, office consolidations, or software migrations.

Progent can also provide the services of certified consultants to assist your business to plan and implement your cloud strategy.

Primary Technical Areas Serviced by Progent for Cape Coral, Florida Business Networks
A Microsoft-certified Partner computer support firm with a large group of Cisco Certified CCIE network infrastructure experts and Apple accredited engineers, Progent provides urgent troubleshooting and affordable remote consulting to Cape Coral, FL companies for a broad range of information technologies such as:

Support Delivery Options Available for Cape Coral, Florida Businesses
Progent offers a selection of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, system architecture, and network administration. Progent's paradigm for delivering computer support is built on the Help Desk structure common to larger IT groups. Progent's Help Desk Call Center Support Mechanism promotes rapid support, thorough activity documentation, consistent follow-through, and strict expense control across a range of network service delivery options that include remote troubleshooting, in-person support, and top-level consulting.

  • Remote Service
    Progentís Technical Response Center provides emergency and scheduled remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's seasoned service professionals can assist customers to troubleshoot and fix network problems without the expense or delay of in-person service visits. The background of Progent's network engineers allows them to handle the majority of network problems quickly. For the toughest issues, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-accessible signup process for first-time customers to address urgent network problems and Progent bills per minute with zero startup charges or minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISM-certified security engineers. Learn additional information concerning Progent's remote computer troubleshooting services.

  • Onsite Support
    Progent offers on-site technical assistance for registered clients in larger cities in the United States. Progent's on-site support technicians can work in tandem with Progent's online support experts to deliver small and midsize companies the ideal combination: in-person service technicians when you require them plus the on-line expertise of Progent's seasoned staff of network engineers, security professionals, and business software developers. The response time for in-person support calls is typically less than 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises service. Find out more about how to sign up for Progent's onsite computer support.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers help desk services at a significant discount from Progent's regular desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle challenging problems. for more information, visit Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progentís Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the leading professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting. To learn more, visit Progentís Co-managed Help Desk services.

  • IT Consulting Services
    Progent provides small and midsize companies budget-friendly access to world-class IT professionals who can deliver assistance with critical products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network infrastructure, network protection engineering, high availability it system consulting, server virtualization solutions, plus integration, customization and support for small business applications such as accounting, ERP and MRP, management reporting, CRM, and productivity suites. Progent can provide assistance with short-term projects such as office moves and major system migrations, longer term projects such as upgrading an older ERP system to a modern Microsoft Dynamics 365 solution, database application programming and DBA support, and web development, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and network administration, or emergency response like disaster recovery and virus cleanup.

  • Network Infrastructure Consulting Expertise for Teleworkers
    Progent can assist small and medium-size companies to plan, implement and troubleshoot the network infrastructure for teleworkers. Areas of infrastructure for which Progent's experts offer assistance include safe and efficient VPN connections, VDI desktop platforms, router configuration, Wi-Fi LAN design and implementation, and reliable Internet connections. To find out about Progent's infrastructure consulting services for remote workers, see infrastructure expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small organization's servers in an environment that not only delivers the highest level of fault-tolerance and scalability but that is also convenient for clients to migrate to a different service provider or to bring in-house whenever your circumstance warrants it. Progent's Private Cloud hosting is structured around tested virtual server techniques that allow companies with mixed environments to save dramatically on the costs of hardware, system support, and network management while achieving enterprise-class dependability and an unprecedented level of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally administered service, can handle the mixed- OS and loosely standardized networks common with smaller companies, and retains control of the software in the client's possession so that moving to a new virtual system is quick, reliable, and affordable. This avoids becoming a captive to a specific hosting service while still providing all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced online consulting support to help companies of any size integrate their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine local resources as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure design and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of experience providing high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight suite of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including protection, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating devices that require important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top data security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include easier network management, improved compliance with data security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and increased uptime. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup environment that meets your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Alternative for Cape Coral, Florida Businesses
Progent's size, breadth and depth of information technology skill, and experience with enterprise IT support allow small and midsize businesses to sidestep the pitfalls related to over reliance on thinly staffed support firms or freelance engineers.

Working with Progent's Experts enables your small business to:

  • Avoid Excessive Dependence on Individual Support Consultants
    For network support, small companies often rely excessively on freelance consultants. Though freelance support engineers carry lower overhead than more substantial IT service firms and can afford to charge nominally lower fees, they are sometimes stretched to far to react quickly to critical situations. If an independent consultant is busy with different customer, ill, on travelling, or in training, the lack of backup staff may force your business to go without help in case of an emergency. The more your company grows, network unavailability or difficulties with line-of-business programs become more costly. The dollars you thought you were saving on a freelancer can be eaten up fast due to lower output. Also, when independent engineers encounter new technologies, the unavailability of a big consulting team to count on for assistance forces them to train in place while your business winds up footing the bill for their ongoing training.

  • Gain Access to Experts in Complex IT Solutions
    The majority of small support firms or independent consultants who concentrate on small business IT support are capable of providing connect-the-dots solutions but lack the background to work cost-effectively with complicated network infrastructures that have mixed operating systems, multiple offices, VoIP systems, mobile workers, interconnected financial and analytical software, data-driven web sites, and specialized business software. Progent's experience with global companies and Progent's large group of specialists can benefit your business because big-company networks are characteristically complicated, integration problems require in-depth understanding of in many technical disciplines, and achieving a high level of stability, availability, and protection requires enterprise-tested best practices.

  • Create a Firm Foundation for Seamless Growth
    Small companies often start with a network cobbled together on a shoestring budget. Lacking a strong basis, a sequence of improvised repairs commonly get piled onto of a tenuous structure. As a company grows, reliability and scalability problems can obstruct the success of the organization. Such networks require proper evaluation, smart strategic analysis, and broad-based expertise to upgrade to an IT infrastructure that will act as the solid foundation to handle current business requirements and ease downstream expansion.

  • Partner with Solution Providers, Not Product Vendors
    Smaller businesses require direction and insight to navigate through an increasingly complicated array of technology alternatives offered for accelerating business growth and improving productivity. They do not need an IT consultant or service organization that attempts to sell them a product. Progent eliminates conflicts of interest by not reselling hardware and software. Progent provides consulting and services only. This permits Progent to match technical support with the real needs of clients. Mixing network consulting and product selling can lead to a conflict where the proposed solution is built around a preselected technology rather than being driven by the actual requirements of a customer.

Contact Progent
If your Cape Coral, Florida company wants to get in touch with Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Fast Online Network Assistance
For immediate remote support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour ProSight Active Security Monitoring Consulting Services ProSight Active Security Monitoring Consulting
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  • Microsoft Experts ISA 2006 On-site Support
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    Application Publishing with ISA Server 2006 provides greater protection of intranet applications while enabling increased efficiency by making these resources available to authorized remote users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and data throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, configure, and maintain ISA Server on your network so your business achieves a smart and economical balance of security, convenience, and speed.

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    Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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  • Microsoft Certified Partner Small Business Computer Consulting
    Microsoft Certified Partner Computer Outsourcing Consultants

    Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company more complete technical solutions for your IT network.

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  • 64-bit Server On-site Technical Support Consultant 64-bit Migration
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  • Advantages of IT Outsourcing Whitepapers IT Outsourcing and Co-sourcing Whitepapers
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    Progent's Sun Solaris platform support experts provide small businesses and software developers support for managing and maintaining Solaris environments that run with Microsoft-powered networks. Progent offers your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Windows Security Network Support Technician Cape Coral
  • After Hours Windows Server 2019 Live Migration Professional 24-7 Windows Server 2019 Storage Spaces Direct On-site Technical Support
  • After Hours iPhone Support Apple iCloud IT Consulting
  • Altaro Office 365 Teams Chat Backup Support Services Altaro O365 Teams Chat Backup Professional
  • Amazon MWS Programming Firms Amazon MWS development Programmer

  • Top Quality Network Engineer SCDPM 2016
    System Center 2016 and Hyper-V Integration Integration Support

    System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

  • After Hours Remote Help Desk Network Administration Lee County Florida
  • Anti-Virus Support Services Support and Help Anti-Virus
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  • Award Winning Palo Alto Networks PA-800 Series Firewalls Network Intrusion Penetration Testing Security Contractor Palo Alto Networks PA-800 Series Firewalls
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  • ransomware removal and data restore Services
    Phobos ransomware recovery Technology Professional

    Progent's seasoned ransomware recovery experts can help your business to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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  • Remote Troubleshooting Microsoft 365 and Apple iOS
    Microsoft 365 Portal Integration Services

    Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and within budget.

  • Cisco IP phones Integration Support Specialists UC560
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  • Careers Work from Microsoft Certified
    Career Home Based Microsoft Consultants

    Progent believes that a carefully architected and executed network is a crucial piece for enabling any company's growth, and Progent applies this philosophy in our own system environment. We have created a zero-downtime virtual office network that enables Progent's in-house consultants and authorized contractors to offer rapid and efficient service, cooperate easily on complex jobs, and gain from career and personal growth by acting as part of a dynamic business ethos of personal drive and freedom.

  • Cisco firewall IPS Support Services ASA and PIX Firewalls Computer Consultants
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  • Development Firms Microsoft Dynamics Power BI
    Microsoft Certified Dynamics GP Report Writer Consultant Services

    Microsoft Dynamics GP software offers analysis and reporting features that allow you to track all operations, sales and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that allow you to analyze your business more completely, turning uncooked data into useful business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer specialized business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

  • Consult Database Database DBA Online Troubleshooting
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  • Virus Rollback Engineers
    After Hours ProSight Active Security Monitoring Services

    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.

  • Consultants Exchange Server 2010 Migration Microsoft Exchange 2010 Upgrade Professional
  • Custom Excel Outsourced Programming Outsourced Programming .NET
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  • Data Protection Manager 2016 RCT Technology Consulting Data Protection Manager 2016 Storage Pools Support Services
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  • Email Guard DLP Technology Professional
    ProSight Email Guard AES Encryption Consult

    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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  • Consultancy Exchange Migration
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    Progent can provide expert support for each step of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project planning, cost estimates of all new software and hardware required, suggested sourcing, pilot verification at customer location or at Progent's test facility, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the previous servers, and webinar training for customer's IT group and users.

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  • Phone Support Support Outsourcing
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    For mid-size businesses who need IT consulting services, Progent can deliver an array of options including on-site service, on-line assistance, off-site Call Center, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation support, software development, and expert consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides professional on-premises help for solving network issues rapidly and economically.

  • Great Plains Migration Support and Integration Microsoft GP/Great Plains Information Technology Consulting
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    System Center 2016 and SQL Server Configuration

    Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Certified IT consulting professionals. With Progent's economically priced network service programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business networks enterprise-class availability, protection, and productivity.

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    SCVMM 2012 Virtual Switch Consultant Services

    Progent can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to migrate from a legacy edition of SCVMM or from a third-party management system, and Progent can assist you to optimize and repair your existing SCVMM environment so you get maximum return on investment.

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    Consultants IOS XR Software

    Cisco has developed a full array of routers including routers built to provide the security, performance, and reliability demanded by organizations from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.

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    Operations Manager Remote Support Services

    Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM solutions and can provide organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate critical issues detected by SCOM 2012.

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    CCIE Expert Certified Online Support Services 2500 Wireless Controller

    Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology.

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  • Largest Microsoft Proxy Server Remote Troubleshooting 24x7x365 ISA Server Computer Consulting

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    Top ProSight Network Infrastructure Management Support and Help

    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, enhance and debug their connectivity appliances like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always current, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or resolving performance issues.

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  • Meraki 802.11ac Access Point Upgrade Remote Support Largest Meraki MR84 Access Point Online Technical Support
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    Network Security Test Symantec VPN

    Progent's Symantec experts can help you support discontinued Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or help you upgrade to current firewall/VPN technology. Progent can also enable you to create and execute a complete security strategy that can include firewall and VPN devices and software, outsourced security and virus defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for on-going network help, maintenance, education, and security consulting.

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    Support Services 8540 wireless controller

    Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by identifying cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.

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    Remote Consulting Catalyst Wi-Fi 6 AP Placement

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.

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  • Microsoft Expert Azure AD Directory PIM Support Services Active Directory Office 365 Troubleshooting

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    Wireless Access Point Online Technical Support

    Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to configure, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    2500 Wireless Controller Technical Support

    Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by detecting threats and analyzing traffic content according to user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.

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  • Emergency Aironet AP Management Consulting
    Aironet Wireless AP IT Consultant

    Progent's Cisco certified wireless networking experts can provide economical remote and onsite support for both end-of-life and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can help your business to design and manage wireless environments that include indoor and outside/industrial Aironet access points.

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  • Microsoft SQL Server 2014 Remote Technical Support SQL Server 2014 Encryption Key Management IT Services
  • Microsoft VoIP Computer Consultants VoIP Computer Engineer
  • Microsoft Windows 2000 Support Outsourcing Top Rated Microsoft Windows 2000 Network Engineer
  • Migration Firm Progent Start-Up Companies 24-Hour Small Business Computer Consulting Firm Progent Small Business
  • MobileMe Outsourcing 24-Hour IT Consultant Apple iPhone
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  • Nagios Setup and Support Top Ranked Linux Network Monitoring Network Consultant

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    Technology Professional High-Availability Interoffice Connections

    Progentís high availability interoffice connectivity and fault tolerant network connection professionals can help small businesses achieve non-stop Interoffice connectivity via redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers economical 24x7 interoffice connectivity.

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  • Outsourcing Microsoft Proxy Server
    24x7x365 ISA Server Engineer

    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.

  • On-site Support Altaro Office 365 SharePoint Backup Altaro Office 365 Teams Chat Backup Technology Consulting
  • On-site Support Meraki MR66 Access Point Meraki Wireless Access Point Integration Services
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  • Online Support MS Windows Small Business Server Top Ranked MS Windows SBS Engineer

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    ProSight Remote Network Infrastructure Troubleshooting Professionals

    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating appliances that require critical updates, or identifying the cause of performance issues.

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  • Time Machine and Outlook for Mac Remote Support Services
    Technical Support Services Spotlight and Outlook for Mac

    Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and transmit messages, examine the GAL, copy addresses, synchronize calendars, and alert people to meetings with your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage training.

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  • Android and Windows Server integration Information Technology Consulting
    Integration Services Android and Windows 10 integration

    Progent's veteran team of network consultants and subject matter specialists have years of experience providing remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their information networks so that users can work together while on the go. Progent offers the range of skills to resolve technical problems that span numerous manufacturers and that represent a combination of legacy and up-to-date technology. Progent provides cost-effective remote expertise to help you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to handle especially stubborn IT problems, or Progent can provide comprehensive project management support to help you finish major IT initiatives on time and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones and tablets efficiently.

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    Proxim Wireless Case Studies

    Progent delivered a wireless integration environment that allowed a school to improve efficiency and avoid the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even greater distances. This wireless solution offered better bandwidth and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.

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    Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and support services to assist you to design, configure, administer, tune, and debug Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to plan and deploy hybrid environments that combine local and cloud-based services and that provide easy access, enhanced security and compliance, unified management, and dependable performance for all your wired and wireless devices.

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    Progent has more than a decade of background integrating, maintaining and troubleshooting the key components included with Microsoft System Center and can assist your organization to plan, install, maintain, and fix your System Center solution to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can assist you to migrate to the current edition of System Center from an older release or from another datacenter management solution to deliver the advantages of best-in-class provisioning, management automation, security, plus infrastructure and application performance monitoring.

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    Progent can assist your business to evaluate the many subscription options offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid ecosystems that transparently combine local and cloud products and services.

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    Progentís Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the leading shared professional services automation platform for managing service requests, ticketing, responsibility, status tracking, and metrics.

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    Consultants Microsoft System Center Operations Manager

    Progent provides a variety of IT support packages for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem solving capabilities of Operations Manager, a next-generation network and system management software platform that monitors the reliability, throughput, and security of your network and identifies incipient troubles before they can disrupt your system. With Progent's economically priced IT support packages, small businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.

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    Compliance Audit Check Point 26000 Firewalls

    Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall environments built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.

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    Mac RAID Online Help

    Progent's Mac networking consultants can help you with a broad range of network foundation issues including system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies such as VoIP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to deal with the complexity of designing, configuring, and supporting a system architecture that is robust, safe, productive and aligned with your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also give you access to certified professionals to support Cisco routers and switches.

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  • Support and Help IP Endpoints CCIE Certified Voice Over IP Phones Technical Support
  • Support and Setup Microsoft Exchange Server 2010 Evaluation Open Now Microsoft Exchange Server 2010 Evaluation Consulting
  • System Center 2016 Business Continuity Onsite Technical Support System Center 2016 and Windows Server 2016 Help and Support
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    NetApp SnapMirror Technology Professional

    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero data loss disaster recovery between sites located up to 185 miles (300km) away from one another. Progent's roster of veteran IT experts can help your business to plan, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning disk pools, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your DR system to prove adherence with industry standards and regulatory mandates.

  • Top Ranked Cisco Prime Infrastructure Remote Consulting 24 Hour Aironet Wave 2 AP Professional
  • Top SCCM and Windows 10 IT Services Configuration Manager Consulting
  • Top Virtual Helpdesk Specialist Support Desk Sharing Online Help

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    Exchange 2013 Performance Tuning Integration Services

    Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important new features plus a revamped structure. These enhancements favorably impact vital areas such as manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Exchange 2013, design a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.

  • Troubleshooting Cisco VoIP Phones and Cisco Unity SRST Help and Support
  • Two-factor Authentication (2FA) Professional Online Troubleshooting Duo Multi-factor Authentication
  • UNIX Consultant Services Sun Solaris Remote Consulting
  • UNIX Consulting Services Solaris Auditor
  • Urgent Active Directory Cleanup Consultants Active Directory Health Audit Services
  • Urgent Dynamics GP ODBC Engineers Top Dynamics GP Visual Studio Services
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  • Windows 2000 Technology Consulting Windows 2000 Server Remote Troubleshooting

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    Network Consulting Juniper SSG550M Router

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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  • Windows Server 2008 BranchCache Professionals Windows Server 2008 Hyper-VI Support
  • Windows Server 2008 DirectAccess Online Support Windows Server 2008 Hyper-VI On-site Technical Support
  • Windows Server 2008 R2 Computer Engineer Technical Support Windows Server 2008 R2
  • Windows Server 2012 R2 Hyper-V Technology Consulting Microsoft Certified Expert Windows Server 2012 R2 Multitenancy Online Support

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    SCDPM 2012 Security and Compliance Integration

    Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of any size to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn issues, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

  • Windows Server 2012R2 Private Cloud Network Consulting Windows Server 2012 R2 Live Migration Integration
  • Microsoft and Apple Network Support Cape Coral, Lee County
  • Windows and Solaris Troubleshooting Solaris with Windows Technology Professional

  • Immediate Services Dynamics GP Customization
    Dynamics GP Web Services Consultant

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you track your business more effectively, transforming raw data into useful understanding of your business.

  • Windows, UNIX, Solaris Technology Consulting Solaris with Windows Services
  • Wireless Access Point Computer Engineer 802.11ax Management Setup and Support
  • Wireless LAN Integration Support Small Business WiFi Integration

  • Remote Support Network Professional Position
    Contract High Availability Virtual Office

    Progent's company culture will allow you to become a more capable consultant by enhancing your information technology skills and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the best consulting talent for you to operate with, providing a state-of-the-art system infrastructure, using proprietary software utilities to deliver the maximum quality of support, and by optimizing our operational models for finding and keeping clients.

  • Small Business Network Network Solutions Cape Coral, FL
  • Work from Home Cybersecurity Network Consulting At Home Employees Cybersecurity Support Services
  • macOS Integration Consultants Mac Configuration Consultancy

  • Microsoft Exchange Online Technical Support
    Microsoft Certified Exchange 2007 Edge Server Support and Help

    Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.


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