Quick, Affordable Online Network Help for Cape Coral, Florida Small Businesses
For over two decades, Progent has focused on delivering enterprise-quality IT support services to clients with small-business budgets. Progent has developed a unique service solution that features a low-overhead, seamless virtual office network, custom remote troubleshooting technology, a large pool of engineers accredited in a wide range of IT disciplines, a Help Desk service structure that maximizes efficiency and guarantees follow-up, a worldwide team of on-line service experts, on-site service availability for the majority of most zip codes in the U.S., and a company ethos focused on resolving technical problems in the least time and at the lowest cost to customers.

For medium-size and enterprise businesses, Progent can provide co-sourcing services to reinforce the technical skills of your in-house IT service personnel. Co-sourcing can cut costs and help meet schedules for major IT initiatives like application programming, business continuity planning, network security evaluations, office consolidations, or software migrations.

Progent can in addition provide access to accredited experts to help your company to design and execute your cloud computing strategy.

Core Technologies Serviced by Progent for Businesses in Cape Coral, Florida
Progent provides the support of accredited consultants for all facets of business network technology deployed in small and midsize companies and local governments. Products and technologies supported by Progent include:

Support Delivery Alternatives for Cape Coral, Florida Companies
Progent offers a selection of options for providing small and midsize businesses and local governments with affordable computer services for technical support, consulting, hosting services, and network administration. Progent's model for delivering network support is built on the Help Desk Call Center operational structure common to big IT organizations. Progent's Contact Center Support Mechanism ensures fast response, thorough service records, dependable follow-up, and tight expense control across an array of IT service delivery modes that include remote troubleshooting, on-premises help, high-end consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and scheduled online service for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and worldwide. Progent's certified support professionals can help customers to troubleshoot and repair hardware and software problems without the cost or delay of travel for onsite support calls. The experience of Progent's IT consultants allows them to handle most network issues quickly. For the most challenging issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible registration procedure for new customers to address emergency situations and Progent charges per minute with no sign-up fees or time minimums, so you are invoiced only for the help you get. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security professionals. Learn additional details concerning Progent's online network troubleshooting services.

  • Onsite Support
    Progent provides on-site technical assistance for registered customers in major metropolitan areas in the U.S. Progent's onsite service technicians can operate in conjunction with Progent's remote service engineers to give small and midsize companies the best of both worlds: in-person service technicians when you require them plus the remote expertise of Progent's seasoned team of IT consultants, security professionals, and business software developers. The response time for on-site support calls is usually less than one business day. There is no start-up or retainer charge for registering as a Progent client for onsite support. Learn more concerning how and why to register for Progent's in-person network service.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that handles all facets of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount off Progent's normal desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle challenging problems. To learn more, refer to Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent provides small businesses budget-friendly availability of enterprise-class IT professionals who can provide assistance with vital technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network design, network security engineering, fault tolerant it system consulting, server virtualization strategies, plus configuration, programming and support for small business programs such as financials, ERP, reporting, CRM, and productivity suites. Progent can provide assistance with short-term projects such as office relocations and major software upgrades, longer term projects like business analytics application development and customization, relational database application development and administration services, and web development, on-going services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure monitoring and network administration, or emergency services like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for key applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small and midsize businesses with higher levels of dependability, security, and recoverability than is possible with the class of in-house data center that is practical for most small and midsize companies. Since Progent utilizes the same facilities that host the gear of many of the world's largest information technology organizations, Progent can eliminate the investment in creating and maintaining the systems needed for enterprise-class cooling, power failover, and redundant Internet connectivity. For hosted applications, Progent can also make sure that upgrades and revisions stay updated, protection and performance is continually tracked, and systems are consistently backed up and ready for full and prompt recovery. Find out more about Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for all of a small or midsize company's production servers in a setting that not only delivers the highest degree of availability and scalability but that is also easy for customers to transfer to another support provider or to move internally whenever your circumstance warrants it. Progent's Private Cloud hosting is structured around proven virtualization techniques that allow businesses with mixed environments to benefit dramatically on the costs of capital equipment, system support, and IT administration while getting world-class availability and an unparalleled degree of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered solution, can support the multi- platform and loosely standardized networks typical of small companies, and retains control of the software licenses in the customer's hands so that moving to a new virtual system is quick, reliable, and affordable. This eliminates ending up a captive to a specific hosting provider while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent offers expert remote support services to help organizations of all sizes connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that utilize local resources along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight suite of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis technology to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you prove compliance with government and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of vital files, apps and VMs that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and debug their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your Progent engineering consultant so that any potential issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an objective evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with information security regulations, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's ability either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup environment that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and office productivity programs used by the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also offers expertise for an ever more sophisticated array of infrastructure products such as firewalls, routers and switches, voice-over-IP solutions, and wireless networking. In addition, Progent's CISSP-Certified security experts, CISM-certified security engineers, CISA-authorized security audit consultants and GIAC-authorized information assurance professionals can provide a business-wide view of system protection and can help with advanced security programs such as Security information and Event Management (SIEM) solutions to help companies meet industry standards and government regulations for network data protection and reporting.

The scope and size of Progent's consulting team offer a powerful set of advantages to organizations wishing to maximize the productivity of their IT system within an affordable budget. These advantages include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Premier experts average more than a decade of real-world professional experience, at the forefront of IT support, executing a wide range of technical projects for an extensive array of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not just world-class IT skills, but also a consultant with field-tested methods for solving real-world IT problems efficiently. Read additional information about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to bill for online support and in-person visits by the minute. As a result, you are billed only for received support. Progent does not demand a higher rate for after-hours or urgent support, and Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and asks no monthly commitment for support services provided during normal working hours. Many support organizations demand large minimum payments or charge in increments of fifteen minutes or longer. Progent's small billing granularity eliminates king-size bills for fast fixes. An additional advantage of granular billing is that customers won't be inclined to allow minor problems to stay unaddressed until they grow into big problems. Learn more concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Services
    Progent has developed a comprehensive service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation given by each consultant to every client. The discipline of documenting and organizing service activity allows more effective service and eliminates a slew of typical problems such as when a support client is effectively held captive to a consultant who wonít release the keys to the kingdom. Read additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has little competition. Small companies who utilize freelance consultants or who maintain internal support personnel gain when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and productive. Read additional information about Progent's knowledge transfer services.

Get in Touch with Progent
If your Cape Coral, Florida business needs to get in touch with Progent about IT outsourcing, consulting, or technical support, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Assistance
For fast online support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry background, at the forefront of network service, executing a broad range of technical projects for an extensive array of clients. Every Progent consultant shares a refined set of individual best practices that are incorporated into shared best practices standards that Progent instills in its consulting staff. This guarantees that you get not just expert IT capability, but also a support engineer with field-tested approaches for applying computer knowledge to resolve real-world IT problems quickly.

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Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the entire malware attack progression including blocking, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.

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Progentís Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your business network from attack by outside and inside threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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Progent provides several basic types of Help Desk services including Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients easy access to a dependable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a key contributor to company productivity. Progent's goal is to fix rather than merely record problems.

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Progent's Cisco-Premier network consultants can assist you to run Cisco's management utilities alongside a selection of specialized third-party applications to create a complete network management strategy to keep your environment running reliably, fully utilize limited resources, guard your data, recover rapidly from hardware failure or malicious assaults, and allow you to expand or repurpose network resources sensibly and economically as your business grows.

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important characteristics of Dynamics GP/Great Plains software include a modular design that lets you buy just the components you require, a standards-based architecture based on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting services that permit you to track all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to business data, the capability to integrate data from almost any db software or desktop software into Microsoft GP, plus an open architecture that makes it possible to create custom applications. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to help you turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.

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Progent's experts offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with Apple Mac applications. Progent can also assist your business with iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For computer environments based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is reliable, secure, efficient and able to achieve your organization's business goals.

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Information Technology Consulting for Windows 2012 R2
Windows Server 2012R2 Multitenancy Integration Services

Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support team, create an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a DR/BC plan.

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Microsoft Dynamics Design Firms
Professionals for Dynamics GP Excel Cubes

Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more effectively, transforming raw information into useful insights into your company and customers.

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Anti-Spam Information Technology Consulting
Antispam Setup and Support

Email Guard from Postini offers constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your business is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Management services through Progentís E-Mail Guard antispam and virus defense service program. Progentís certified e-mail protection professionals can show you how to devise an email safety strategy that incorporates anti-spam and antivirus technologies and policies.

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macOS Network Installation
macOS Remote Consulting

Progent provides nationwide remote phone support and consulting services for businesses that run Apple macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft Windows products. Progent's experts can provide Apple macOS and OS X clients a range of IT services including desktop support, migration to the latest version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support provides optimum return for your IT dollar by preserving user efficiency and limiting the hours billed for network repair services. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to solve most IT issues without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security specialists to assist with the most difficult network issues.

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Cisco Virtual Private Network Computer Consultants
VPN Engineer

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to evolve with your growing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís complete line of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and tracking from a graphical Web interface.

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Exchange 2007 Technology Consulting Services
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Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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ISA 2000 Server Online Support Services Microsoft Firewall Consulting
Cisco Certified Expert Fault Tolerant Internet Connections Online Support
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Progent's Cisco-certified network professionals can help you build an affordable, fault tolerant Internet connection architecture that can achieve non-stop Internet access via a wide array of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the most current technology for high availability Internet connections to implement an economical, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.

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Progentís team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry background, at the forefront of network support, executing a wide range of IT tasks for an extensive array of clients. Each Progent support professional shares a refined collection of personal best practices that are incorporated into company-wide best practices training that Progent teaches its support personnel. This means that you get not only world-class IT help, but also a consultant with proven approaches for using technical knowledge to repair real-world IT problems rapidly.

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Cisco PIX Upgrade Technical Support
Engineer for Cisco Firewalls

Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to adopt more current firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.

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Project Requirements Definition Consulting Services
Project Design Consultancy

For enterprise project management assistance, Progent can provide access to senior IT experts with years of experience in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise customers adhere to leading practices to make sure strategic projects are successfully completed on time and within budget.

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Jabber Voicemail Specialists Jabber and Mac IT Consulting
Windows Server 2012 Configuration Manager Consultant Services
Windows Server 2012 Multitenancy Help and Support

Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT support, staff, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and validate a DR/BC plan.

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SharePoint Integration Companies
Microsoft and Cisco Certified Expert SharePoint Design

If you need assistance creating, improving, or repairing business aplications for Microsoft Windows, Linux, or the Web, Progentís expert team of programmers, relational database designers, and software project managers can help ensure you get the project completed on time and within your budget. Progent's seasoned software programmers can provide cost-effective and expert remote help for jobs as simple as creating Vidual Basic scripts for Excel or as large as rolling out line-of-business RDBMS applications based on SQL Server or Oracle.

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Technical Support for Exchange 2013 Upgrade
Exchange 2013 Upgrade Configuration

Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact vital areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange Server 2013.

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Windows Server 2019 Kubernetes Containers Online Technical Support
Integration for Windows Server 2019 Hybrid Solutions

Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.

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Dynamics GP Crystal Reports Configuration
Dynamics GP Refreshable Excel Reports Development Company

Dynamics GP accounting includes analysis and reporting capabilities that let you track all business processes, sales and spending, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that let you analyze your business more completely, turning raw data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer custom line-of-business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

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Cisco CCNP Job

If you are a network consultant with system support experience, joining Progent and working for our customers will expand your abilities through collaboration with Progent's staff of motivated, world-class consulting experts. Progent's focus on providing IT consulting and computer help to small and midsize companies will offer you the opportunity to work in depth with decision makers and add significantly to the growth of dynamic companies. Also, Our virtual office environment provides the most advanced technology for off-site service and wireless connectivity to help you to deliver fast fixes when you take on mission-critical problems.

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Microsoft Lync Server Professionals
Microsoft Lync Server IM Technology Consulting

Progent's consultants can help you to assess the value of Lync Server for your environment and can help you to plan and execute a rollout of Microsoft Lync Server that consolidates the administration of Instant Messaging and Presence and improves the productivity of your office employees, telecommuters, and mobile workforce. Progent's consultant's can also help your company to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Lync Server to enhance the collaborative functions of Microsoft Office programs, and provide training and ongoing support for Microsoft Lync Server 2010 and other Microsoft products.

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Microsoft SQL 2008 Network Support Service SQL Server 2014 IT Consulting Honolulu, HI
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Freelance EDI Consultants Part Time Jobs
Independent CRM Consultant Freelance Jobs

Progent's Experts Team offers support in key technologies such as Apple OS networking and programs; Support for Linux-powered, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized application support; Chief Information Officer, business analyst, and project management services; Custom applications design and integration; Web site, electronic business, EDI, and customer information portal design and deployment; DBM support and efficiency consulting; Business intelligence consulting; and Telecommunications architecture consulting.

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Microsoft System Center Onsite Technical Support Microsoft System Center 2012 Migration Remote Support
Microsoft Windows Engineer Microsoft Computer Technology Consultants Solano County California
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Threat Management Gateway Specialists
Support and Setup for Forefront TMG

Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a single-server solution for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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Mission Critical IT Applications IT Consultants
Virtual Server Consulting Services

With virtual servers, companies can operate multiple virtual servers on a single actual server. Virtualization technology allows IT organizations to gain all the benefits of server isolation, but without the costs that goes with buying extra server hardware. Virtualization is the critical technology for building private clouds, which provide important advantages including lowering the costs of hardware, datacenter facilities, and administration while enhancing information protection, system reliability, and recoverability. Other key server management technologies include server monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can assist you with all areas of server consolidation and administration to allow your company to cut costs and conserve time.

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Wireless Example Application
Example Application for Building to Building Wireless

Progent delivered a wireless integration solution that enabled a school to increase efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved bandwidth and reliability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.

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Automatic Topology Mapping Support and Setup
ProSight Infrastructure Monitoring Integration

Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks.

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Amazon AWS hybrid cloud solutions Consultancy
Microsoft Azure hybrid cloud solutions Specialist

Progent offers advanced online consulting services to help companies integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and administer hybrid environments that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that utilize on-premises IT assets along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

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ransomware defense audit Professionals
ransomware vulnerability audit Professionals

Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is intended to help evaluate your company's preparedness to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup environment that minimizes your vulnerability to ransomware and meets your business needs.

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Cisco Firepower Professional

Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT environments that span local offices, data centers, and cloud resources.

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IT Outsourcing Example White Paper
Whitepapers for IT Outsourcing and Co-sourcing

Progentís IT outsourcing packages offer affordable computer support for medium-size businesses. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network technical services can smooth out costs and eliminate risks, allowing IT service budgets to grow in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust system foundation for your critical Windows-based applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.

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Troubleshooting for macOS and Cisco ASA Firewalls
macOS VPN Remote Consulting

Progent's CISM-certified security staff can show you how to protect your Mac network through expert support offerings such as performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure off-site and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the particular goals of your business network.

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Microsoft Exchange Server 2010 Migration Consultant
Exchange 2003 to Exchange 2010 Upgrade Consultants

Progent can provide comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management, site analysis, project planning, cost estimates of all new software and equipment needed, recommended sourcing, pilot testing at customer location or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for client's IT staff and users.

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Exchange Migration Consultant Services

Progent offers comprehensive support for each step of your Microsoft Exchange 2010 migration with services that include end-to-end project management, site prep, project design and documentation, specification of new software licenses and equipment needed, suggested vendor sourcing, pilot testing at customer location or at Progent's test facility, managing transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old servers, and webinar training for customer's IT group and users.

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Nexus Switch EIGRP Online Consulting
Support and Integration for Nexus Switch OTV

Nexus series switches are designed to deliver the performance, expandability, dependability, virtualization support, capacity, data protection and ease of management required to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting services to assist you to plan an efficient switch topology, build test systems to confirm your network design, deploy Nexus switches, create and enforce effective policies, perform security and compliance evaluations, configure advanced monitoring and alert systems, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the powerful high-availability (HA) capabilities available for Nexus products. Progent can also help you to upgrade non-disruptively from outdated Nexus models or Catalyst switches to current Nexus switches.

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Exchange 2000 Upgrade Consultant
Onsite Technical Support for Microsoft Exchange Upgrade

Progent is among the most experienced IT consulting firms for designing email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive the full advantages of Microsoft Exchange 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.

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Outsourcing for Aironet 802.11ax Wireless
Aironet Wi-Fi AP Management Online Support

Progent's certified wireless consultants can assist organizations of all sizes to plan, implement, manage and repair Cisco Aironet wireless access point environments to achieve the throughput, coverage, capacity, expandability, security and ease of management required for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable online and onsite consulting services for legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.

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Cybersecurity Organizations for Computer Security

For smaller organizations, network security and regulatory compliance is too complex to master but too dangerous to overlook. The largest largest institutions have been breached, and the leading cloud services have occasionally been taken down. It looks like there's no place to hide. Progent has made it economical for small and midsize companies to carry out critical security projects successfully by offering the advantage of billable time to the closest minute without any minimum billing for online help. This means you have access to a seasoned computer expert to provide precisely the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security plan.

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Consult for Excel 2016 desktop
Excel PivotTable Design

Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad range of remote services to help you to design, program, test, deploy, manage, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your legacy Excel solutions to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Excel. Progent offers as-needed support to organizations looking for a fast fix to a specific issue related to Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications built on Excel. Progent's affordable webinar training classes for Office Excel can be customized to meet the needs of individual users or teams.

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Forefront TMG 2010 Consulting
Forefront TMG Firewall Online Technical Support

Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server 2006 and provides a easily administered Internet gateway that delivers a one-server solution for an array of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows custom reports powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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wireless VoIP phone integration Online Troubleshooting
wireless IP phones and Meraki APs Online Technical Support

Progent's Cisco wireless VoIP phone configuration consultants offer online and on-premises assistance to help your organization create and manage a Cisco wireless IP phone solution by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

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SQL Server Reporting Services Integration
SQL Server 2005 Online Technical Support

SQL Server 2005 offers powerful, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, deploying, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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Cisco Experts 500 Router Consultants

Cisco has developed an extensive array of routers that includes appliances designed to deliver the security, bandwidth, and reliability demanded by customers from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.

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Phone Support Services for PC Desktop Management

Progent's network consultants can assist your company to streamline desktop PC change and update management by delivering support for administration solutions like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.

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Lync Server 2013 VoIP Consulting

Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with IM, real-time presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN telephony across a wide range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 consultants and network architects can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

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Support and Help for Dynamics GP/Great Plains

Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by designing and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that integrate seamlessly with Dynamics GP.

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Office SharePoint Server 2010 Remote Support

Progent's Microsoft-certified experts can show you how to evaluate the business case for deploying Microsoft SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your circumstances, provide configuration and deployment expertise, assist you to install Microsoft SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint Server 2007, develop a comprehensive security strategy that includes portal technology, and provide maintenance and Help Desk services.

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Progent can assist your organization to utilize Cisco's networking products to create a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including resource consolidation, security and compliance, versatility, availability, and disaster recovery.

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Internet Security and Acceleration Server 2006 IT Consulting

Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while supporting enhanced efficiency by making these applications available to authorized remote users. ISA Server can guard corporate applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you design, deploy, set up, and support Internet Security and Acceleration Server on your network so your company benefits from a smart and affordable combination of protection, convenience, and performance.

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