Low-cost Network Help from Microsoft and Cisco certified Professionals for Businesses in Cape Coral, FL
By offering world-class know-how when you require it, providing in-depth expertise for critical business applications, offering innovative services like virtual server hosting, invoicing solely for help delivered, and requiring no sign-up fees or retainers for standard services, Progent helps your company to increase the competitive value of your It network and reduce support costs. Progent recognizes that network protection, reliability, and performance are just as critical to small companies as to major corporations but that small companies lack the leverage to spend aggressively in information technology and in-house support staffs. Progent's fundamental competitive advantage is that no network support organization can equal Progent's capability to provide the IT support expertise your company needs when you need it and at a cost you can afford.
For medium-size and enterprise companies, Progent offers co-sourcing and project management services to reinforce the skills of your in-house IT service personnel. This can save money and minimize technical risks for major projects like application development, disaster recovery preparedness, network security evaluations, office consolidations, or software migrations and upgrades.
Progent can also offer access to accredited experts to assist your company to plan and execute your cloud strategy.
Primary Technologies Supported by Progent for Business Networks in Cape Coral, Florida
Progent offers the services of accredited consultants for all facets of information technology found in small organizations. Technologies supported by Progent's consultants include:
Support Delivery Alternatives Available for Cape Coral, Florida Companies
Progent has a variety of options for providing small and midsize businesses and local governments with affordable computer services for troubleshooting, system architecture, hosting, and IT management outsourcing. Progent's model for delivering computer support services is based on the Help Desk Call Center operational structure familiar to big IT groups. Progent's Helpdesk Service Mechanism ensures rapid response, comprehensive activity records, consistent follow-up, and strict expense control across an array of IT service delivery options that include remote repairs, on-premises support, high-end consulting, plus server hosting.
Progent's Flat-rate Managed Services for Remote IT Management
- Remote Service
Progentís Technical Response Center (TRC) offers emergency and routine remote assistance for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's certified service experts can help clients to troubleshoot and repair hardware and software problems without the cost or delay of travel for onsite service calls. The background of Progent's network engineers makes it possible to resolve most network problems rapidly. For the toughest problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-accessible signup procedure for first-time clients to accommodate emergency situations and Progent bills by the minute with zero sign-up charges or minimums, so you are invoiced only for the assistance you get. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn more information about Progent's online network troubleshooting expertise.
- Onsite Service
Progent offers on-site computer support for registered customers in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in tandem with Progent's online service experts to give small and midsize companies the best of both worlds: in-person support technicians when you need them plus the on-line help of Progent's worldwide team of IT engineers, security specialists, and business software programmers. The wait time for on-site service calls is usually less than 24 hours. There is no start-up or retainer charge for registering as a Progent client for on-premises support. Find out more details concerning how and why to sign up for Progent's in-person network support services.
- Phone Support
Progent's Contact Center Outsourcing Services are designed for small and midsize companies who need fast and reliable access to an online Help Desk Call Center with effective telephone assistance, online troubleshooting tools, and sufficient technical depth for all needed problem escalation. Because smaller businesses usually are constrained by limited IT funds and can provide little executive attention for handling network support, Progent's Help Desk Services can be the most efficient option to ensure that business information networks are always up and running. Read more details concerning Progent's Help Desk services.
- IT Consulting Services
Progent provides small and midsize businesses budget-friendly access to enterprise-class IT professionals who can deliver help with critical technologies such as
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, network protection engineering, non-stop network engineering, server virtualization strategies, plus configuration, customization and training for small business software such as financials, operations, business analytics, sales automation, and productivity software. Progent can provide assistance with short-term projects such as office relocations and massive system migrations, extended initiatives such as business analytics application development and support, relational database software programming and administration support, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network monitoring and system management, or emergency response like disaster recovery and virus cleanup.
- Application Hosting
Progent can host vital business applications like Exchange Server and MS SQL in order to provide small and midsize companies with higher levels of reliability, security, and performance than is feasible using the type of internal data center that is realistically affordable for the majority of small and midsize organizations. Since Progent uses the same data centers that host the gear of many of the planet's biggest IT companies, Progent can save you the investment in building and managing the infrastructure required for enterprise-class environmental control, electrical failover, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that patches and service packs stay updated, security and efficiency is constantly monitored, and systems and data files are consistently archived and available for complete and prompt recovery. Find out additional information concerning Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting offers complete hosting services for the entirety of a small company's production servers in an environment that not only provides the top level of availability and extensibility but that is in addition simple for clients to transfer to another support firm or to bring internally when your circumstance warrants it. Progent's Private Cloud hosting service is structured around proven virtual server techniques that allow companies with mixed networks to benefit dramatically on the expense of hardware, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unparalleled level of vendor alternatives. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered solution, can support the mixed- OS and loosely standardized environments common with smaller businesses, and retains control of the licenses in the client's possession so that moving to a different virtualized system is fast, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still providing all the economies related to SaaS hosting services.
- Hybrid Cloud Integration Consulting
Progent can provide advanced online consulting services to help companies of all sizes connect their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that combine local resources along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's affordable ProSight suite of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the complete threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, enhance and troubleshoot their networking appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of top data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your core network assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier network management, better compliance with information security regulations, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery expert. The interview is designed to help assess your company's preparedness to block or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup environment that aligns with your business requirements. For details, see The ProSight Ransomware Preparedness Report.
Why Progent Is the Right Alternative for Cape Coral, Florida Businesses
Progent's staff size, breadth of technical expertise, and familiarity with enterprise IT consulting allow small businesses to avoid the problems associated with excessive dependence on thinly staffed support organizations or freelance consultants.
Working with Progent allows your company to:
- Prevent Excessive Dependence on Individual Support Consultants
For network support, smaller companies often depend excessively on independent consultants. Although individual support providers carry lower overhead than larger IT service organizations and can afford to charge apparently smaller fees, freelancers are occasionally too busy to respond rapidly to critical network problems. If an independent engineer is busy with different customer, sick, on travelling, or in training, the lack of backup personnel may require your company to wait for help in case of a crisis. The more your company grows, system downtime or problems with critical programs become more costly. The dollars you believed you were saving on an independent consultant can evaporate fast because of lost output. In addition, when independent engineers confront unfamiliar technologies, the lack of a big engineering group to count on for help forces them to train on the job while your business winds up footing the bill for their continuing training.
- Gain Access to Certified Professionals in Complex IT Solutions
The majority of small support organizations or independent consultants who concentrate on small company IT consulting may excel at delivering connect-the-dots fixes but don't have the seasoning to deal efficiently with complicated network environments that have mixed operating systems, numerous offices, VoIP systems, remote workers, integrated accounting and operational software, eCommerce, and specialized line-of-business software. Progent's experience with global companies and Progent's extensive staff of specialists can benefit your small business because big-company environments are characteristically complex, support issues demand in-depth understanding of in numerous technical disciplines, and achieving an acceptable level of stability, availability, and security requires enterprise-proven best practices.
- Create a Firm Foundation for Growth
Small companies often begin with a network cobbled together on a shoestring budget. Without a strong architecture, a sequence of improvised repairs often get piled on top of a weak structure. As a company evolves, stability and expandability issues can obstruct the productivity of the business. Such environments need proper assessment, intelligent strategic planning, and broad-based expertise to migrate to an IT environment that will act as the solid basis to meet critical business requirements and ease downstream growth.
- Work with Solution Consultants, Not Product Vendors
Small businesses need direction and insight to work through an ever more complicated array of IT options available for accelerating business growth and enhancing productivity. Businesses do not need an IT engineer or service organization that attempts to sell them products. Progent avoids conflicts of interest by not selling hardware and software. Progent offers services exclusively. This permits Progent to match technical support services with the genuine needs of clients. Mixing network consulting and product reselling can lead to a conflict where the recommended solution is based on a predetermined technology instead of being driven by the actual needs of a client.
Get in Touch with Progent
If your Cape Coral, Florida company wants to contact Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.
Fast Online Network Support
For immediate remote assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).