Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular products for achieving mobile access to messaging, calendars, web programs, and other vital business information. Progent offers Carlsbad, California businesses the services of BlackBerry-certified experts who can help companies to maintain their BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, effective integration and support of BlackBerry solutions has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their information system.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services

Consulting Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to provide optimum data protection. BES Server also streamlines a wide variety of key administrative tasks ranging from BlackBerry deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-premier engineers can assist you to use RIM BlackBerry BES Server to do basic jobs such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user and group configurations with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant architecture using virtualization
  • Install BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and report on the integrity of your BlackBerry system

Progent's Remote BlackBerry-premier Support is Quick and Economical
For businesses in Carlsbad, California who need quick and economical access to a qualified RIM BlackBerry consultant, Progent offers effective remote help from a veteran support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online support eliminates travel expense and allows consultants to fix problems quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and offer expert support in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help you to troubleshoot a wide array of issues concerning synchronization, handset detection, email consistency, web browsing, mobile connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in providing countrywide remote technical assistance for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support costs at a minimum and, by resolving problems promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to select and install sensible security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

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    Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or on-premises configuration and debugging support to assist you to design, configure, update, optimize, administer and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and anticipated workloads.

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    Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web technology for intelligently coordinating people, groups and data. SharePoint offers a common location for your employees or customers to connect to, manage, distribute and manipulate relevant data, files, and applications and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've created in a way that makes data easy to locate, download and re-use. Progent's SharePoint consultants can assist you to maintain your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.

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    SQL Server 2014 includes significant enhancements in key areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services including system design, configuration, management, remediation, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.

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    Progent's UNIX platform consulting experts offer small companies and software developers help with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience offers you a convenient single consulting firm to help you build and manage a secure and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information.

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    Progent offers a wide range of affordable services to help you to install, configure, repair, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online help for single computers or notebooks or help your business to design and carry out a company-wide rollout of new or updated OS platforms and applications. Progent can also provide engineers and technicians to help your company to prepare for and complete an office move or consolidation designed to cause the least possible disruption of your business.

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    Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, administer, and debug Cisco Small Business 100/300/500 Wireless APs.

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    Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management tool based, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular approach you can purchase only the capability you currently need, with the ability to expand users and increase functionality in the future. Progent's Microsoft Dynamics GP Software support engineers can show you how to install, customize and manage Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.

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  • Les Kent has a 35-year track record of successful network integration, executive administration, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions in his roles as as a system architect, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major corporations.

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    Progent's Microsoft certified consultants can assist your company to assess Windows 7 to verify application compatibility and to check its speed and stability operating in your environment. Progent can also show you how to assess the likely strategic value of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can assist you to design and carry out a smooth migration to Microsoft Windows 7 from a an older version of Microsoft Windows.

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    Progent's Juniper-authorized network consultants can assist you to plan and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated devices to current releases. Progent's Junos OS consultants can also provide support for Juniper's premier network control software to enable you to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.

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    Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in an environment that delivers the highest degree of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that enable small businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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