Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining location-independent access to email, scheduling, web-based applications, and other critical business information. Progent offers Carlsbad, California companies the services of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or transition smoothly to a modern mobile solution.

As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for companies of all sizes, successful deployment and support of BlackBerry solutions has grown more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations frequently turn to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and support BlackBerry devices throughout your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services


Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a single solution for controlling key jobs like device installation, upgrades, and deactivation and offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Exchange Server, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.

BlackBerry BES Server Troubleshooting Assistance

BES Server provides a wealth of data protection options starting with automatic data encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BES Server also allows excellent flexibility in adjusting degrees of security to meet the special needs of your environment. Progent's BlackBerry authorized consultants can help your company to select powerful security features and enable them remotely. Samples of these over-the-air selectable security features include:

  • Disable a device
  • Erase data from a lost or stolen smartphone
  • Lock out Bluetooth
  • Activate built-in protection against malware

BES Server also offers flexibility in determining how to keep mobile users from installing or running unsafe or prohibited applications. Progent can help you to select blocking processes such as:

  • Specify precisely what applications are allowed on the device
  • Prevent third-party applications from using non-volatile storage on the smartphone
  • Select which resources third-party software can access on the BlackBerry device
  • Restrict the kinds of connections external software running on the BlackBerry device can initialize
  • Block all external applications from being loaded or run on the device

Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For companies in Carlsbad, California who require fast and economical access to a qualified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a veteran network support staff who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Online consulting services avoids travel expense and enables specialists to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide professional help in areas including fixing synchronization issues, setting up BlackBerry BES Server, and designing a secure, fault-tolerant system infrastructure for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can also assist you to troubleshoot a broad array of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing countrywide online support for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs at a minimum and, by resolving issues quickly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

Contact Progent for Help from a BlackBerry-Certified Expert
If you wish to contact Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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