Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent offers Carlsbad, California companies the expertise of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small business networks has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for companies regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small companies an affordable solution for integrating BlackBerry technology productively into their business information system.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you track and support BlackBerry devices throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services


BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server offers companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can show you how to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Carlsbad, California who require fast and economical access to a certified RIM BlackBerry support expert, Progent delivers efficient remote assistance from a veteran support staff who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)

Remote support avoids travel costs and enables specialists to solve problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in areas such as fixing synchronization problems, configuring BlackBerry BES Server, and creating a protected, high-availability system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, solution design, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To contact Progent about technical expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to impact your business.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent customers without sufficient in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical network initiatives on schedule.

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    Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.

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    Progent's certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Our compensation structure is based on revenue sharing, so similar to being an independent contractor, your income is directly driven by your generated revenue. Some Progent consultants focus on lifestyle issues and choose to work at a more relaxed pace, using our flexible schedule to pursue personal enthusiasms such as mountain biking, car racing, skiing, fishing, vacations, or sharing private time with relatives and acquaintances. Other consultants use the chance to earn big bucks through hard work and long hours. Progent completely supports either side of the spectrum and everything in between.

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    Progent can assist small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.

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    Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Progent offers affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers expert help for Access application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Office Access application development and DBA services.

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    For companies with a mix of Apple Mac and Microsoft Windows computers, there are two basic solutions for running Windows-only applications on macOS or OS X: remote access to a physical Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a remote Microsoft Windows-powered PC to use Windows applications and share system resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so that you are able to use Windows software directly. Progent's Mac technology support experts can help your organization to maintain these solutions for using Microsoft Windows software on your Macs and can also help you to assess and install third-party solutions for Windows platform emulation.

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    Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still offers consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess if you should adopt the latest firewall products from Cisco. Progent's Cisco-certified specialists can help your company plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.

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    To see replies to frequent questions concerning becoming a consultant at Progent, see Jobs at Progent FAQs.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for key workloads by providing unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide advanced online and onsite expertise to assist businesses of any size to design, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring products, or combine multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent can help you plan, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi LAN architecture, recommend appropriate components, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to create a thorough 802.11x system security strategy that is well integrated with the security strategy for your overall business network.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of the time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.

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    Microsoft SQL Server 2014 incorporates significant improvements in critical areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly with all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services that include planning, deployment, management, troubleshooting, and application development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

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    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to track your business more thoroughly, turning raw data into valuable insights into your business.

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