Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most popular solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other critical business information. Progent offers Carlsbad, California companies support from BlackBerry-certified experts who can assist companies to maintain their BlackBerry deployments or transition efficiently to a current smartphone solution.
As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful deployment and support of BlackBerry technology has grown more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry environments economically and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information network.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego Metro Area
Consulting Help for BlackBerry Enterprise Server
RIM's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during transit to ensure optimum security. BlackBerry BES Server also simplifies a broad variety of critical administrative jobs that span from BlackBerry configuration and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks such as:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Upgrade BlackBerry device software wirelessly
- Control client configurations with BlackBerry's vast library of policies
Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BES Server's high-availability infrastructure using virtual servers
- Install BlackBerry devices wirelessly
- Set specialized administration roles
- Monitor and analyze the health of your solution
Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Carlsbad, California who want quick and affordable help from a qualified BlackBerry support expert, Progent provides effective remote help from a veteran network support staff who have provided network solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Online consulting services avoids travel costs and enables specialists to solve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer expert support in fields such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and equipment match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software editions, server hardware and storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry consultant can assist you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry engineer has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry device clients on Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a BlackBerry-Qualified Expert
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.