Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular products for achieving mobile access to messaging, calendars, web programs, and other vital business information. Progent offers Carlsbad, California businesses the services of BlackBerry-certified experts who can help companies to maintain their BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the complexity of small business IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, effective integration and support of BlackBerry solutions has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their information system.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
|Carlsbad||Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
|(760) 827-5600||Carlsbad Network Support Services|
|San Diego||600 West Broadway, Suite 700
San Diego, CA 92101
|(619) 530-0021||San Diego Network Support Services|
|San Diego UCSD||4660 La Jolla Village Dr, #100
San Diego, CA 92121
|(858) 876-0148||San Diego UCSD Network Support Services|
Consulting Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to provide optimum data protection. BES Server also streamlines a wide variety of key administrative tasks ranging from BlackBerry deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to use RIM BlackBerry BES Server to do basic jobs such as:
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:
Progent's Remote BlackBerry-premier Support is Quick and Economical
For businesses in Carlsbad, California who need quick and economical access to a qualified RIM BlackBerry consultant, Progent offers effective remote help from a veteran support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)
Online support eliminates travel expense and allows consultants to fix problems quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and offer expert support in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help you to troubleshoot a wide array of issues concerning synchronization, handset detection, email consistency, web browsing, mobile connections, IM, desktop software installation, and Desktop Redirector.
As a top innovator in providing countrywide remote technical assistance for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support costs at a minimum and, by resolving problems promptly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to select and install sensible security options.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about consulting help for BlackBerry mobile wireless solutions, call