Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular solutions for achieving location-independent connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Carlsbad, California companies support from BlackBerry-certified experts who can help organizations to maintain their BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies regardless of size, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often turn to external consulting firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego Metro Area
Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry devices, offering a centralized platform for handling key jobs like device installation, upgrades, and retirement while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless integration between Exchange Server, Groupwise, or Lotus Domino messaging servers and BlackBerry smartphones and allows wireless synchronization.
BlackBerry BES Server features a wealth of security options starting with automatic encryption of information sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great versatility in adjusting levels of protection to meet the special needs of your company's environment. Progent's BlackBerry certified engineers can assist you to choose advanced security features and enable them remotely. Examples of these over-the-air selectable security features are:
- Disable a BlackBerry device
- Wipe information from a misplaced or stolen BlackBerry device
- Lock out Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry Enterprise Server also provides versatility in determining ways to prevent BlackBerry users from installing or executing unsafe or prohibited software. Progent can help you to select protective processes such as:
- List precisely which programs are permitted on the device
- Block third-party programs from allocating non-volatile memory on the BlackBerry smartphone
- Determine which resources third-party software can access on the BlackBerry smartphone
- Restrict the kinds of access third-party applications running on the BlackBerry device can initialize
- Block all third-party applications from being installed or run on the BlackBerry smartphone
Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Carlsbad, California who need quick and economical access to a qualified BlackBerry support professional, Progent delivers effective remote assistance from a seasoned support staff who have delivered IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)
Online support avoids travel expense and allows consultants to fix technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer professional support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, help your organization to determine which administration approach and equipment match your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about alternatives for software versions, processors and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry consultant can assist your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
To ask Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.