Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent offers Carlsbad, California companies the expertise of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry deployments or migrate smoothly to a current mobile solution.
As the sophistication of small business networks has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for companies regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small companies an affordable solution for integrating BlackBerry technology productively into their business information system.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you track and support BlackBerry devices throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego Metro Area
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server offers companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can show you how to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Carlsbad, California who require fast and economical access to a certified RIM BlackBerry support expert, Progent delivers efficient remote assistance from a veteran support staff who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)
Remote support avoids travel costs and enables specialists to solve problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in areas such as fixing synchronization problems, configuring BlackBerry BES Server, and creating a protected, high-availability system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, solution design, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To contact Progent about technical expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.