Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful products for maintaining location-independent connectivity to email, scheduling, web applications, and other critical business data. Progent can provide Carlsbad, California businesses support from BlackBerry-premier experts who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the sophistication of small company networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and support of BlackBerry solutions has become more challenging. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven online support model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and control BlackBerry devices across your business, define security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
(858) 876-0148 San Diego UCSD Network Support Services


BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server gives companies a single and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange messages as well as to IM-enabled applications through Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can show you how to design, configure, and maintain BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Professional RIM BlackBerry Technical Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to provide expert assistance to businesses in the Carlsbad region or anywhere in the state of California. Progent's seasoned remote technical support team has helped IT organizations resolve network problems and cut support costs in each state in the country and built a substantial base of loyal clients. (Refer to Progent's customer testimonials.)

Progent offers online help for a broad selection of issues associated with RIM BlackBerry products including synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to carry out common support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can in addition help you to resolve a wide array of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connectivity, IM, workstation application installation, and Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses at a minimum and, by resolving problems promptly, improves the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Certified Expert
In order to ask Progent about consulting help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



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    Progent offers fast and affordable online access to an authorized Oracle database administration expert or an Oracle software developer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also provides support for Data Guard replication tools and ASM file/volume manager.

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    Progent can help your business to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine local and cloud-based resources.

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    Progent's Citrix-authorized engineers can help your company to understand the business advantages of XenServer and other Citrix platforms, and can help you to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current XenServer environment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.

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    Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

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    Remote continuous network monitoring, automated alerts, and periodic reports are vital to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can afford a level of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost services designed to assist you to detect and resolve a most network problems before they can impact productivity.

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    Microsoft Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution featuring advanced security, seamless integration with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved operational efficiencies, enhanced worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant solution. Effective deployments of Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the advantages of Office Communications Server across your entire organization.

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    Progent's Microsoft and Cisco certified network consultants can provide expert help with a broad array of products and technologies and can deliver that assistance by phone nationwide or in person in major cities across the United States and anywhere in . Progent offers remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex network issues, plus the support of CISSP-qualified security consultants to assist with high-level security design and problem solving. Progent has provided online network support to businesses in every state in the U.S.

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    Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner and more secure Active Directory environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime.

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    The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with practical expertise and broad familiarity with planning and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progentís consulting support can help you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the productivity of your IT network. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Microsoft supports transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget.

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    If your company runs a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified security specialists can help your whole organization in a broad array of security topics such as security management practices, security design and models, connection control products and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP define the fundamental competencies and international standards of performance that information security managers are expected to master. These accreditations give executive management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and theory to deliver world-class security support and consulting help.

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    Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and build and test a DR/BC plan.

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    Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management staff, develop a corporate-wide security strategy, automate network administration, help with creating applications, and build and test a DR/BC plan.

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    Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST systems for high availability.

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    Progent can assist businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and ensure that you avoid the common errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and to integrate Apple iOS devices and Android handhelds.

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    Progent's pricing model is to charge for online support and in-person visits per minute. As a result, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent offers in-person support, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no startup fee and asks no monthly commitment for support services delivered during regular working hours. Many service firms impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large bills for fast fixes so you will not be forced to allow simple problems to stay unaddressed.

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  • Contract Job Opportunities Cisco CCNA
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    Progent wants to hire full-time, results-driven Microsoft accredited consultants with MCSE certification; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security certification; and high-end system design experts with experience in mobile solutions, wireless networking, service continuity, business continuity, data preservation, and VMware. Progent also is looking for employees to work on Progent's staff of desktop service specialists and remote support professionals. Also, We are seeking talented managers able to operate productively in Progent's high-growth, virtual office environment.

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    Progent is convinced that a carefully architected and implemented information system can be a pivotal factor for enabling any company's success, and we apply this credo in our corporate network environment. We have built a non-stop virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to deliver fast and effective service, cooperate closely on sophisticated jobs, and experience career and personal growth from being a member of an exciting business culture of self motivation and freedom.

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    Progent's remote access and smartphone synchronization specialists can assist your business to plan and deploy secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they work seamlessly with your IT network, enabling you to optimize the productivity of your off-site workforce.

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    Progent's Cisco VoIP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.

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