Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular solutions for achieving mobile access to email, calendars, web-based programs, and other critical business information. Progent offers Carlsbad, California businesses the services of BlackBerry-certified experts who can help companies to manage their BlackBerry environments or transition smoothly to a modern mobile solution.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for companies regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies an economical alternative for incorporating BlackBerry technology seamlessly into their information system.
Progent's consultants can help you with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
City | Address | Phone | Link |
Carlsbad | Faraday Executive Offices, 2244 Faraday Avenue Carlsbad, CA 92008 United States |
(760) 827-5600 | Carlsbad Network Support Services |
San Diego | 600 West Broadway, Suite 700 San Diego, CA 92101 United States |
(619) 530-0021 | San Diego Network Support Services |
San Diego UCSD | 4660 La Jolla Village Dr, #100 San Diego, CA 92121 United States |
(858) 876-0148 | San Diego UCSD Network Support Services |
BlackBerry BES Server Technical Services
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to connect to Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like calendars, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange messages and to instant messaging-aware software through Microsoft Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can show you how to plan, implement, and maintain BlackBerry Enterprise Server so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
Expert BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry engineers are accessible online to provide expert technical help to companies in the Carlsbad region or anywhere in California. Progent's experienced online consulting team has helped businesses resolve network issues and reduce IT service costs in each state in the United States and established a substantial following of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers remote assistance for a broad selection of technologies related to RIM BlackBerry software and devices including synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide array of problems concerning synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote consulting services for small company networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support expenses low and, by resolving issues promptly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help your company to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Support from a BlackBerry-Certified Specialist
In order to contact Progent about technical support for BlackBerry mobile wireless technology, call