For organizations of all sizes in Carlsbad California, Progent can provide easy, quick, and affordable contact with CCIE-Premier network experts. CCIEs are top-level networking experts who achieve this prestigious recognition only after rigorous examinations by Cisco. CCIEs can tackle the most complex issues surrounding network interfacing, repair, and optimization. Progent's CCIEs operate closely with Cisco's internal engineers in analyzing problems with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining software patches to correct problems. A Cisco certified CCIE knows how to detect the source of computer network problems whether from hardware or software.

Progent offers fast remote access to a CCIE specialist so that your company can get timely help for complex network problems that are affecting business productivity but are outside the experience of your local IT maintenance organization. Progent's CCIE-Premier engineers can connect to your network via state-of-the-art remote connectivity tools that allow them to provide fast and affordable diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national ISPs, and consequently their help is not easily available to smaller businesses. Progent is one of the few support firms to make CCIEs accessible to assist small and mid-size companies. In addition, Progent offers quick contact with a CCIE remotely so that you can receive timely help for urgent network problems that are hurting business efficiency. To learn how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit online network support.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services

Progent maintains one of the biggest teams of Cisco-certified CCIE consultants of any independent consulting firm in the United States. Consequently, Progent can provide unbeatable skill in delivering network infrastructure solutions based on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides professional application help for a broad range of business applications, Progent can help you achieve comprehensive information technology solutions that optimize the business value of your network.

CCIEs are an excellent value because their deep experience enables them to fix the most intractable problems quickly. In common cases, less qualified engineers can spend hours or even days struggling with a problem that a certified CCIE can resolve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but have a variety of recognized technical certifications including Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISA. This permits Progent to offer end-to-end solutions that incorporate a wide array of technologies without incurring needless costs and delays managing too many consultants.

Software Update Management for Cisco Infrastructure Devices
Software update management is crucial and complicated process. Timely and correctly managed updating optimizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic software update management can result in security gaps, compatibility issues, slow or inconsistent responsiveness, unnecessary downtime, or loss of key features. Patching involves more than occasional updates of an OS and applications for servers and user machines. Firmware updates can be as vital for infrastructure appliances such as switches, firewalls, and wireless access points.

Software Update Management Support for Network Devices

Progent can provide software update management support for infrastructure appliances from Cisco and other major vendors

Progent has delivered high-end assistance for Cisco networking products for over two decades and Progent's support services for patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. To learn about Progent's service programs for patch management, see Progent's software update management solutions.

In order to learn more about Progent's consulting support services for Cisco technology, choose a subject:

Additional Support Expertise Offered by Progent
In addition to Cisco products and technology, Progent's consulting professionals offer support for a variety of important areas of IT systems, making it possible for Progent's experts to provide complete business solutions for companies of all sizes. A few core fields where Progent's IT consultants can provide high-level expertise include: By providing an efficient centralized source for IT generalists and specialists, Progent is able to deliver timely, inexpensive, and comprehensive IT solutions that fit the special requirements of companies in Carlsbad California.

An index of content::

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    Progent's UNIX platform support services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient single source to help you build and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Slackware.

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    Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within campus, warehouse, health-care or other venues where IT management wants user endpoints that provide more control, data security and durability than is possible with the BYOD style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually requires that you set up and fine tune many key pieces of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help you create and maintain a Cisco wireless IP phone deployment by providing integration services that range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.

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    Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes network downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.

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    Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts offer remote and on-premises support services to assist you to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.

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    Microsoft CRM helps mid-market businesses nurture positive client relationships. Integrated Sales and Customer Service modules enable in-house staff to share data to help improve selling success and deliver steady, efficient customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer support data.

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    Progent can provide expert online support services to help companies connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that utilize local resources as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a range of public cloud integration services such as Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than two decades of background providing advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

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    Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Citrix offers a comprehensive line of products that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic benefits of Citrix virtualization products and show you how to design, validate, deploy, optimize, and maintain Citrix solutions.

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    System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a prior release of System Center, or debug your System Center solution.

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    Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas including multitenancy, agile infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to install and maintain virtual servers to reduce network expenses and improve availability.

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    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server calls for a network expert with hands-on background and broad experience in planning and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and servicing IT solutions powered by the SBS suite of servers and applications.

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  • Les Kent has a 35-year track record of successful technology integration, corporate management, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a system designer, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major corporations.

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    This page contains current information on security threats, fixes, and leading practices. Call or email Progent if you need assistance defending your network against the latest IT security threats.

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