For companies of any size in Carlsbad California, Progent offers easy, fast, and affordable contact with Cisco CCIE-certified engineers. CCIEs are top-level network engineers who achieve this prestigious certification only after rigorous examinations by Cisco. CCIEs can tackle the most complex problems surrounding network interfacing, repair, and configuration. Progent's CCIEs operate directly with Cisco's in-house staff in identifying problems with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving software updates to correct problems. A Cisco-qualified CCIE has the experience to pinpoint the origin of computer network problems whether from network appliances or software.

Progent can provide fast online contact with a CCIE expert so you can receive high-level assistance for complicated network issues that are impacting business productivity but are beyond the scope of your ordinary network support resources. Progent's Cisco CCIE-certified engineers can examine your system via state-of-the-art remote support tools that allow them to perform fast and low-cost diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national ISPs, and so their services are not easily available to smaller businesses. Progent is among the rare service firms to make CCIEs available to assist small and medium sized businesses. Also, Progent can provide quick access to a CCIE by phone so you can get timely support for complex network problems that are hurting worker efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, visit Progent's remote network troubleshooting.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services


Cisco's large selection of both new and vintage connectivity devices familiar to Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, Catalyst FWSM, secure high-speed and IS routers, Aironet and Meraki wireless access points, Meraki cloud-managed APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as data security and VPN products. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and the latest training tools to keep at the leading edge of network technology.

Patch Management for Cisco Infrastructure Appliances
Software update management is an essential and complex task. Timely and properly managed patching optimizes security, compliance, uptime, and capability. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or inconsistent responsiveness, needless offline stretches, or unavailability of important functions. Patching involves more than occasional updates of operating systems and applications for servers and endpoints. Firmware updates can be as critical for infrastructure appliances like routers, firewalls, and wireless APs.

Software Update Management Services for Infrastructure Devices

Progent can provide patch management support for infrastructure devices from Cisco and other major suppliers

Progent has provided high-end help for Cisco infrastructure appliances for more than twenty years and Progent's support services for patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting updates to your dynamic IT network. To find out about Progent's service programs for patch management, go to Progent's software update management services.

To find out more details concerning Progent's professional support for Cisco network infrastructure, select a subject:

Other Consulting Expertise Offered by Progent
In addition to Cisco products and technology, Progent's consulting professionals can provide support for other important facets of computer technology, allowing Progent to deliver complete IT solutions for organizations of any size. A sampling core areas where Progent's IT consultants can provide world-class support include: By offering an efficient one-stop resource for network generalists and application experts, Progent is able to tailor timely, cost-effective, and comprehensive IT solutions that fit the specific needs of businesses in Carlsbad California.



An index of content::


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    Progent's Windows 11 consulting experts offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile device management, at-home workforce connectivity, security and compliance, streamlined deployment, and Call Center support services.

  • Windows Server 2019 Clusters Sets Professionals Windows Server 2019 Hybrid Integration IT Services

  • SQL Server Capacity Planning Integration Firm
    SQL Server Support and Help

    Microsoft SQL Server 2005 offers powerful, familiar tools to IT experts and network users, reducing the complexity of creating, deploying, administering, and using company information and database applications in environments ranging from handheld devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's Juniper-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-vendor environments.

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    Specialist Windows, Linux, UNIX, Solaris

    If your business network combines Linux-based products technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for simple management, seamless dataflow, high dependability, superior performance, and strong security. Progent's Linux and Microsoft Windows integration assistance services include network architecture integration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote network support and troubleshooting, on-site technical support, and Help Desk Call Center support.

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  • Exchange 2016 Public Folders Online Help
    Exchange 2016 Office 365 integration Support and Integration

    Progent can help you in all facets of your upgrade to Exchange Server 2016 such as designing high availability architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).


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