For offices of any size in Carlsbad California, Progent offers easy, fast, and economical communication with Cisco CCIE-Premier network experts. CCIEs are top-level networking experts who earn this prestigious recognition only after rigorous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network integration, repair, and configuration. Progentís CCIE-certified support specialists work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining program patches to correct problems. A Cisco CCIE can isolate the cause of computer network problems whether from hardware or software.

Progent can provide fast online contact with a CCIE expert so that you can receive timely help for complex network problems that are impacting your business but are beyond the scope of your ordinary network support resources. Progent's Cisco CCIE-Certified support professionals can access your system using state-of-the-art remote connectivity utilities that allow them to perform fast and efficient analysis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide ISPs, and so their help is not readily accessible to the general public. Progent is among the rare support organizations that makes CCIEs available to assist small and medium sized businesses. In addition, Progent can provide quick access to a CCIE by telephone so that you can get immediate help for complex network issues that are hurting business efficiency. To learn how to contact a Progent CCIE for immediate assistance with your network, visit remote network troubleshooting.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services

Cisco's large family of new and legacy connectivity devices familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi APs and aggregation switches, VoIP phones and systems, Catalyst and Nexus family switches, plus data security and VPN products. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company, Progent has priority access to Cisco's internal support specialists and Cisco's advanced training resources to stay at the leading edge of connectivity solutions.

Patch Management for Cisco Network Devices
Software update management is an essential and complicated process. Prompt and correctly managed updating maximizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard software update management can result in security gaps, compatibility issues, slow or erratic responsiveness, unnecessary downtime, or unavailability of important features. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware updates can be as critical for network infrastructure appliances such as switches, firewalls, and wireless APs.

Software Update Management Support for Network Devices

Progent can provide software update management support for infrastructure devices from Cisco and other major vendors

Progent has delivered advanced support for Cisco networking products for over two decades and Progent's support services for patch management provide businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting updates to your dynamic IT system. To find out about Progent's services for patch management, see Progent's software update management services.

In order to find out more concerning Progent's world-class support services for Cisco network technology, choose a topic:

Additional Support Services Available from Progent
Progent can also provide a wide range of consulting expertise in critical areas to help companies to turn Cisco networking products into an integrated information solution that provides strategic value. A few of the services offered by Progent's subject matter experts include project management expertise, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and integration, Windows Server 2022 planning and migration services, Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, network security compliance scanning, database administration and application expertise, and part-time CIO services.

Progent can also assist your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By providing an efficient one-stop source for network generalists and specialists, Progent can tailor timely, inexpensive, and comprehensive IT solutions that fit the unique requirements of companies in Carlsbad California.

An index of content::

  • 24 Hour Cisco Firepower NGIPS Professional CCIE Certified ASA with Firepower Online Consulting

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    Progent's Microsoft-certified engineers can deliver low-cost online and onsite help to implement your upgrade to Microsoft Exchange Server 2010, produce extensive documentation of your upgraded email system, train your IT staff and users to get them ramped up quickly on Exchange 2010, and provide ongoing management consulting and engineering help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

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    Progent's Wi-Fi IP phone configuration experts can provide remote and onsite assistance to help you build and maintain a Cisco Wi-Fi VoIP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

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    Progent's veteran team of network consultants and subject matter experts have years of experience delivering remote and onsite assistance for organizations of all sizes who want to incorporate Android phones into their information systems so that users can communicate and collaborate while on the go. Progent offers the range of know-how to solve technical issues that span multiple manufacturers and that entail a mix of older and up-to-date information technology. Progent offers affordable online technical support to help you with any aspect of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and use Android phones efficiently.

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    Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services such as planning, configuration, administration, remediation, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.

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    Progent offers small and medium-size companies supplemental or comprehensive Help Desk support services for at-home workers.

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    Solaris IT Consultant

    Progent's Solaris family consulting services provide small companies and software developers help with managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience offers you an easy one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications solution that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.

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    MySQL Standard Edition Services

    Progent offers affordable online access to an Oracle MySQL RDBMS administrator or application programmer and can help organizations of any size to integrate and support MySQL within a dependable IT infrastructure that provides high levels of performance, expandability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.

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    Intrusion Detection SonicWall TZ600 Firewall

    Progent's SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your business practices.

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  • SCVMM 2012 Consulting
    24x7x365 High Availability Computer Consulting

    Progent can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to migrate from an older release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize maximum return on investment.

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    Windows Server 2019 Windows Time Service Remote Technical Support

    Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

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    Progent's support services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices scanners, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

  • Technical Consultants Cisco
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  • IT Outsourcing Example Article
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    Progentís IT outsourcing services offer affordable network support for medium-size businesses. Whether it involves planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line business application, outsourcing your IT engineering services can smooth out costs and eliminate uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is possible by amassing a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network architecture for your vital Windows-based applications including Windows 2008, Exchange Server 2007, and Microsoft SQL Server.

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    Progentís Cisco-Premier technology consultants provide experienced PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progentís Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progentís Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis tool based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its modular design you can license only the functions you currently need, with the option to expand users and enlarge functionality in the future. Progentís Microsoft Dynamics GP consulting engineers can help you install, customize and administer the current version of Dynamics GP or upgrade smoothly from an older edition.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for streamlined management.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.

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    If your company operates a Sun Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can help your whole enterprise in a broad array of security topics such as security management procedures, security architecture and strategies, connection control systems and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that network security managers are expected to master. These certification provide executive management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and knowledge to offer effective security support and engineering services.

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    Progent is convinced that a carefully architected and executed network can be a pivotal piece for enabling any company's growth, and we apply this credo in our corporate system environment. Progent has created a fault-tolerant virtual office infrastructure that enables our in-house engineers and authorized contractors to offer fast and effective service, collaborate closely on sophisticated projects, and gain from career and private maturity by being a member of a dynamic company culture of personal drive and independence.

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    Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your servers, endpoint devices printers, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors.

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    Progent provides national online help and consulting services for companies who operate Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft technology. Online IT help offers optimum return for your IT dollar by extending user efficiency and shortening the time charged for network analysis and repair. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In most of situations your network problems can be remediated over the phone or via a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the most challenging system problems.

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    Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to strengthen email security and virus protection, provide high availability email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications that you want to keep plus the latest 64-bit versions of software you plan to run.

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    Progent practices information transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to concentrate on offering high-value skills where Progent has few competitors. Small businesses who utilize trusted freelance consultants or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more robust, secure, and productive.

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    For enterprise project management assistance, Progent can provide access to veteran information technology professionals with decades of background in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise customers follow best practices to ensure that major projects are successfully completed on time and on budget.

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