For companies of any size in Carlsbad California, Progent offers easy, quick, and affordable access to CCIE-Premier engineers. Cisco CCIEs are top-level network experts who achieve this elite recognition by completing strenuous testing administered by Cisco. CCIEs can handle the most complex problems associated with network interfacing, repair, and configuration. Progentís CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining software patches to fix problems. A Cisco-qualified CCIE has the experience to isolate the cause of computer network problems stemming from hardware or applications.

Progent offers fast online access to a CCIE expert so that you can receive timely assistance for complicated network problems that are affecting productivity but are beyond the experience of your ordinary network maintenance organization. Progent's CCIE-Certified network experts can connect to your system via state-of-the-art remote connectivity utilities that allow them to perform fast and cost-effective analysis and repair of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide Internet providers, and consequently their skills are not easily accessible to smaller organizations. Progent is one of the few consulting firms to make CCIEs accessible to help small and medium sized businesses. In addition, Progent offers quick access to a CCIE remotely so you can get timely help for complex network issues that are hurting worker efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's online network help.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services


Cisco's extensive family of new and vintage connectivity devices supported by Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed access points and switches, VoIP phones and systems, Catalyst and Nexus series switches, as well as security and VPN solutions. With the resources of one of the largest groups of Cisco-premier CCIE engineers of any independent consulting company, Progent has priority access to Cisco's internal support specialists and Cisco's advanced learning programs to stay at the leading edge of network solutions.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is crucial and complicated process. Timely and properly managed updating maximizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic software update management can cause security vulnerabilities, compatibility problems, sluggish or erratic responsiveness, excessive downtime, or unavailability of key functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for infrastructure appliances like routers, firewalls, and wireless APs.

Patch Management Support for Network Infrastructure Appliances

Progent can provide software update management expertise for infrastructure appliances from Cisco and other major suppliers

Progent has delivered top=level assistance for Cisco networking appliances for more than twenty years and Progent's managed services for patch management provide businesses of all sizes a flexible and affordable option for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. To learn about Progent's service options for software update management, go to Progent's software update management service plans.

In order to find out more concerning Progent's world-class support for Cisco network infrastructure, choose a topic:

Additional Consulting Expertise Available from Progent
In addition to Cisco networking, Progent's consulting professionals can provide support for other important areas of computer technology, enabling Progent to provide end-to-end business solutions for companies of all sizes. A sampling vital fields where Progent's IT consultants can deliver high-level support are: By offering an efficient centralized resource for network generalists and application experts, Progent can tailor fast, inexpensive, and thorough IT solutions that address the specific requirements of businesses in Carlsbad California.



An index of content::



  • Solaris Online On-site and Remote Support
    24/7 Sun Solaris Remote Consultants

    Progent provides national remote help and troubleshooting services for companies that operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX and Microsoft technology. Online IT help provides optimum leverage for your IT budget by protecting user efficiency and limiting the time billed for network repair services. Sophisticated remote support technology and experienced technicians and consultants allow Progent to solve most IT issues without squandering time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or via a mix of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist you with the most challenging network issues.

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    Progent can help small and mid-size organizations to configure and debug teleconferencing applications to enable their at-home employees to communicate productively with teammates and clients.

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    Progent can provide rapid online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment via powerful remote support tools to provide fast and economical analysis and remediation of urgent network problems.

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    Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist organizations of any size to install, administer, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help set up test environments to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment projects based on industry best practices.

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    SCCM 2012 Mobile Device Management Professional

    Progent's Microsoft-certified consultants can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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  • Carlsbad-Del Mar, U.S.A. Top Rated Cisco Small Business IT Consulting Company
  • Carlsbad At Home Workers Voice/Video Conferencing Solutions Assistance Carlsbad-Vista Offsite Workforce Consultants in Carlsbad - Conferencing Solutions Consulting and Support Services Carlsbad-San Marcos, CA
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    Remote Troubleshooting Meraki Access Point

    Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and debug Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

  • Carlsbad-Temecula, CA, United States Cisco Migration Company
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  • Support Outsourcing SCDPM 2012 and SQL Server
    Microsoft Experts SCDPM 2012 and Hyper-V Setup and Support

    Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to plan, deploy, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly challenging issues, or full project management support. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Top Ranked CCIE Expert Certified Chief Information Officer Support and Setup

    Progent offers the part-time assistance of a veteran Chief Information Officer who can offer strategic direction to assist you select and maintain IT solutions appropriate for your present situation and that can serve as a solid basis for your future growth. Progent's part-time Chief Information Officer consulting services offer financial leverage to organizations who want to optimize the benefits from their IT expenditures but who are without the budget or hesitant to take on another executive-level position to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to provide unbiased recommendations as well as expert technical support for creating information solutions that fit the particular requirements of your organization.

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    Progent can help small and medium-size businesses to configure unified remote endpoint management and monitoring systems for administering endpoints used by at-home workers.

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  • Online Consulting Exchange 2003 Server Upgrade
    Exchange 2003 Upgrade Integration Services

    Progent's Microsoft-certified engineers offer computer help and IT consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, integration, management, and support services for Exchange 2003 Server include planning, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.

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    Progent's remote connectivity and wireless synchronization specialists can help your business to design and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, enabling your business to optimize the efficiency of your off-site workforce.

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  • Carlsbad-Temecula, CA Small Business Computer Consulting Companies BlackBerry Redirector Biggest BlackBerry Professional Software Security Consultants Carlsbad
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  • Top Ranked Technology Consulting Services Microsoft LCS Server 2007
    Microsoft LCS Server Instant Messaging Online Support Services

    MS Office Communications Server delivers Instant Messaging and presence in an extensible, world-class solution offering advanced security, transparent compatibility with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and improved business efficiencies, enhanced worker productivity, and better intellectual property protection. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite configuration support and troubleshooting services for your Office Communications Server 2007 deployment and can help your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and implement an efficient migration that will add business value to your IT system

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  • Consultant Microsoft Dynamics 365 Business Central Technical Support Navision and Dynamics NAV
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  • Cisco Prime Infrastructure Support
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    Progent's Cisco-certified wireless experts can help businesses of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi access point environments to achieve the performance, coverage, capacity, expandability, security and manageability needed for transparent access between wireless and wired networks. Progent can provide affordable remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor Aironet APs.

  • Development Group SQL SQL Server Technology Consulting
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  • SCOM 2012 Fabric Monitoring Specialist
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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.

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    Progent offers nationwide urgent help and troubleshooting services for businesses who run networks based on versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting provides maximum return for your IT dollar by protecting user productivity and limiting the hours billed for computer analysis and repair. Advanced online access technology and skilled service specialists and engineers allow Progent to handle most IT problems without squandering time and expense by going to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of telephone help and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security specialists to help you with the toughest system problems.

  • Emergency Failover Clusters Windows Server 2012 Support and Help Windows Server 2012 Cluster Management Help and Support
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  • Solaris Security Consultants
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    If your company has a Sun Solaris environment or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can assist your whole organization in a wide array of security topics such as security management practices, security architecture and models, connection management products and methodology, software development security, operations security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISM and ISSAP define the fundamental competencies and worldwide standards of knowledge that information security managers are required to master. These accreditations give IT management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and knowledge to offer effective security management and engineering help.

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  • Microsoft Project Server Scheduling Consult
    Microsoft Project Server 2013 Integration

    Progent's Microsoft consultants can provide in-depth support in deploying, using and troubleshooting all versions of Project Server and can provide a broad range of cost-effective remote support services following proven best practices to help businesses of any size to get all the advantages of this leading project management solution. Services offered by Progent include solution design, software configuration and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training classes.

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    Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network telephony. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to assist your company to manage and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business migration.

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  • Remote Consulting Windows Hyper-V 2016 Hybrid Cloud
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    Hyper-V 2016 incorporates key technologies first developed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration strategy, educate your IT administration and support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment gives you maximum business value.

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    Progent's Citrix-certified experts can assist your business to plan, install, administer, and support a virtualized application delivery system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network for distributing server and client-side applications, and Progent's remote datacenter support experts can assist you to manage and support a remote datacenter that features high uptime, enhanced security, and fast recovery.

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    Progent offers small and medium-size organizations supplemental or comprehensive Help Desk call center support services for at-home workers.

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    Progent offers small and mid-size organizations overflow or fully outsourced Help Desk call center services for teleworkers.

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    Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer after-hours telephone support and online secure network connection to isolate and repair technical problems quickly and economically. The breadth of technical expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult network issues to qualified experts as required. For critical problems, the Technical Response Center endeavors to answer your call for service in less than one hour.

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  • Specialist SCDPM 2012 and Windows Server 2012
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    Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of any size to design, deploy, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving particularly stubborn problems, or full project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.

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  • Project Design Consulting
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    For advanced project management support, Progent can provide the services of veteran information technology experts with decades of background in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise customers follow best practices to ensure that major projects are completed on schedule and on budget.

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  • Online Office Word Training IT Specialist
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    Progent offers live online instruction for an array of client applications and operating systems including Office and Office 365 Excel, Word, Publisher and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online instruction offers the advantages of traditional in-person seminars, including instant interaction between clients and trainers, but eliminates the expenses of travel and the hassle of attempting to accommodate the availability of multiple trainees. Offered to individuals or classes of any size, Progent's live online training permits the teacher to conduct the seminar from a remote facility while the students can be dispersed throughout a campus or all over the the U.S. Live online instruction deploys proven teaching tools like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be short and personalized to specific topics or longer in duration and broader in scope.

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  • Cisco Certified Experts ISR Routers Integration
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    Cisco has designed an extensive product line of routers that includes appliances built to deliver the security, bandwidth, and availability required by organizations from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.

  • Troubleshooting MSP360 Server Backup Onsite Technical Support MSP360 Desktop Backup
  • Urgent Engineer ProSight password management system ProSight SSL management Specialists
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  • Security Penetration Testing Firewall Setup
    Stealth Penetration Testing Information Technology Consulting

    Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progentís security experts can perform thorough intrusion checks without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion detection warnings and event history monitoring are properly set up and actively observed.

  • Virtual Server Private Cloud Hosting Consultant Hosting for Virtual Servers Professional

  • Microsoft Dynamics GP 2015 Reporting Consultants
    Dynamics GP 2015 SQL Server Integration Specialist

    Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud readiness, supports the most popular smart phones and tablets, allows one-time login with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this powerful product.

  • WLAN controller Support Computer Engineer 9800 Series wireless controller
  • White Paper IT Outsourcing Example IT Outsourcing and Co-sourcing Whitepapers
  • White Papers IT Outsourcing Examples After Hours Advantages of IT Outsourcing White Paper
  • Windows 10 Business Store Portal Technical Consultant Microsoft Expert Microsoft Windows 10 SCCM Consultant
  • Windows 2000 Server Technical Consultant 24-7 Windows Server 2000 Migration Consultant
  • Windows Server 2008 Active Directory Technical Consultant Windows Server 2008 Active Directory Support Outsourcing
  • Windows Server 2016 Storage Spaces Direct Support Windows Server 2016 Security and Compliance Remote Support Services
  • Windows Server 2019 Consulting Services Carlsbad-San Marcos, CA Windows 2008 Server Server Installation Carlsbad-Del Mar, CA
  • Word 2016 Outsourcing Technology Office 365 Migratione Server Troubleshoot Expert
  • Word Consulting Microsoft Project Technical Consultant
  • Work at Home Employees Carlsbad Assistance - Infrastructure Consulting Experts Carlsbad-Vista, CA 24x7 Work from Home Employees Carlsbad Consultants - Infrastructure Guidance Carlsbad, California, USA
  • Work from Home Employees Assistance in Carlsbad - Cloud Integration Systems Consulting Experts Carlsbad, California Carlsbad-Solana Beach, California Remote Workforce Carlsbad Consulting and Support Services - Cloud Solutions Expertise
  • Workspace ONE Endpoint Management On-Call Services Desktop Update Automation Security Consultants

  • Microsoft Expert Lync Server 2013 and Android Consultancy
    Specialists Lync Server 2013 Persistent Chat

    Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer online and onsite support to help you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration.


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