For organizations of all sizes in Carlsbad California, Progent offers easy, quick, and economical access to CCIE-Certified network experts. Cisco CCIEs are world-class network experts who earn this prestigious recognition only after strenuous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's internal staff in analyzing anomalies with Cisco IOS or NX-OS utilities and developing workarounds or receiving program updates to correct problems. A Cisco certified CCIE can pinpoint the cause of computer network problems whether from hardware or software.

Progent offers affordable online access to a CCIE expert so that your company has the opportunity to receive timely assistance for complex network issues that are affecting business productivity but are outside the experience of your local IT support resources. Progent's Cisco CCIE-Certified support professionals can access your system via advanced remote connectivity tools in order to provide rapid and affordable diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or national Internet providers, and so their skills are not easily accessible to the general public. Progent is one of the rare support providers to make CCIEs accessible to support small and medium sized companies. Also, Progent offers quick access to a CCIE by phone so you can get timely help for complex network problems that are hurting worker efficiency. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's remote network troubleshooting.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services


Cisco's large family of new and legacy connectivity appliances familiar to Progent includes ASA Series Firewalls and PIX Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed APs and aggregation switches, wired and wireless IP systems, Catalyst and Nexus series switches, plus data security and VPN products. With the resources of one of the largest groups of Cisco-certified CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and the latest learning programs to keep at the vanguard of network technology.

Software Update Management for Cisco Network Devices
Software update management is a vital and complicated task. Timely and correctly managed updating maximizes cybersecurity, compliance, uptime, and capability. Sporadic software update management can result in security gaps, compatibility issues, sluggish or inconsistent responsiveness, excessive offline stretches, or loss of key functions. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware updates can be as vital for network infrastructure appliances like routers, firewalls, and Wi-Fi APs.

Patch Management Support for Network Devices

Progent offers software update management support for infrastructure appliances from Cisco and other leading suppliers

Progent has delivered high-end help for Cisco infrastructure products for more than twenty years and Progent's managed services for software and firmware patch management provide businesses of any size a versatile and cost-effective option for assessing, validating, scheduling, applying, and documenting updates to your ever-evolving information system. To find out about Progent's service options for patch management, visit Progent's patch management services.

To find out more about Progent's world-class support services for Cisco technology, select a topic:

Other Consulting Services Offered by Progent
Progent can also provide a wide range of consulting services in key practice areas to help companies to convert Cisco networking technology into a cohesive IT system that delivers competitive advantage. Some of the consulting services offered by Progent's experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and management, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, network security vulnerability assessment, DBA and database development expertise, and part-time Chief Information Officer services.

Progent can also assist your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud hosted resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

By providing an efficient centralized resource for network generalists and specialists, Progent is able to tailor fast, cost-effective, and comprehensive IT solutions that fit the specific requirements of businesses in Carlsbad California.



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    Progent is seeking to find full-time, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or comparable security credentials; and high-end system design consultants with experience in mobile solutions, wireless networking, fault tolerance, disaster recovery, information protection, and server virtualization. Progent also seeks professionals to join Progent's staff of helpdesk service specialists and off-site troubleshooting experts. Also, Progent is looking for experienced administrators able to perform effectively in Progent's high-growth, virtual office culture.

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    Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, customization, training, and troubleshooting since the platform's debut. Progent can provide top-tier expertise for updating legacy Dynamics GP ERP systems. Progent can assist you to design, test, and carry out a cost-effective migration from a a legacy version of GP to the current version of Microsoft Dynamics GP.

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    Progent offers nationwide urgent phone support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote technical support provides optimum return for your IT dollar by protecting user productivity and shortening the hours charged for computer analysis and repair. Sophisticated online support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by going to your site. In the vast majority of cases your network issues can be remediated by telephone or through a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help with the most challenging system problems.

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    Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent can assist you to design and execute an efficient transition from a Sun Solaris-based IT system to a network powered by Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you preserve your data and minimize productivity discontinuity by developing an effective migration plan that protects your existing investments in Solaris software and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current environment, migration planning and validation, Exchange migration support, information and application software porting, and server and storage system transition and consolidation.

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    Progentís Shared Call Center service allows your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's pool of seasoned desktop support engineers and subject matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the leading shared PSA tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.

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    For custom program development, Progent can supply programming experts to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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    Progent can provide affordable remote support to help companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent can provide occasional consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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    Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.

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    Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud environments that provide high uptime, fault tolerance, and disaster recovery.

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    Progent offers fast remote support from Cisco CCIE networking experts. Progent's CCIE engineers can link to your network using powerful remote diagnostic utilities to deliver quick and economical analysis and remediation of critical network infrastructure problems.

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    Progent's Check Point firewall consultants can help you plan, configure, and manage firewall environments built around Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent can also assist you support older Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.


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