In addition to providing fast contact with high-level IT professionals and subject matter experts (SBEs) to assist Carlsbad, California organizations with discrete technical problems or strategic initiatives, Progent can provide temporary supplemental staffing to deliver more generalized assistance like desktop support, network management, and Help Desk response. Temporary staffing makes it possible for organizations to respond to expected or unplanned surges in the need for network services, which may be caused by scenarios like company mergers, site moves, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover gaps left by the absence of full-time IT personnel due to vacations, illness, resignation, etc.
Advantages of Progent's Temporary IT Staffing Program
Progent's short-term supplemental staffing services offer businesses the versatility to react to increases in requirements for IT services without being saddled with the expense and hassle associated with reviewing and hiring appropriate technical help and without the risk of increasing your permanent head count.
Important features of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Service
- Fast access to proven network professionals
- Easy engagement, cessation, and resumption of services
- Transparent extension of your full-time IT team
- Comprehensive reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Strong relationship with a world-class, full-service source for network expertise
Progent's co-managed Help Desk Call Center service is a specialized flexible staff augmentation alternative that enables IT groups to divide the responsibilities of Help Desk support transparently between their in-house IT staff and Progent's extensive pool of technical support experts. Working as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a joint support alternative based on by the industry's leading shared professional services tool for managing, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite network expertise for organizations of all sizes throughout the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Carlsbad, California Organizations
Progent's veteran team of certified consultants can provide Carlsbad, California businesses a broad range of remote consulting and debugging services. Practice areas offered under Progent's reseller program for IT service firms include:
Contact Progent for Temporary IT Staffing for Carlsbad, California Companies
To learn more details about Progent's short-term supplemental staffing services for Carlsbad, California organizations, call 800-993-9400 or visit Contact Progent.