In addition to offering rapid access to high-level network consultants and subject matter experts to help Carlsbad, California organizations with discrete IT problems or longer-term initiatives, Progent offers temporary staffing to deliver more broadly defined assistance like PC help, IT management, and Help Desk call center services. On-demand staffing makes it possible for organizations to respond to anticipated or unplanned surges in demand for network personnel, which may result from situations such as mergers and acquisitions, data center moves, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term IT staff augmentation can also fill gaps left by the absence of full-time IT personnel due to vacations, illness, resignation, etc.
Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary staff augmentation services offer businesses the flexibility to respond to increases in demand for IT services without being saddled with the costs and hassle that come with reviewing and recruiting appropriate technical personnel and without the burden of adding to your full-time head count.
Important features of Progent's temporary staffing services include:
Progent's Shared Help Desk Service
- Fast access to proven network professionals
- Easy engagement, cessation, and resumption of services
- Transparent augmentation of your full-time IT staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Call Center service is a proven on-going staff augmentation option that allows IT organizations to share the responsibilities of Help Desk support seamlessly between their in-house IT personnel and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk service is a joint support solution powered by the leading shared professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT services for organizations across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Carlsbad, California Companies
Progent's seasoned roster of certified consultants and technical experts can provide Carlsbad, California organizations a wide range of remote consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for network service organizations include:
Contact Progent for Short-Term IT Staffing for Carlsbad, California Organizations
To find out more about Progent's temporary staffing services for Carlsbad, California businesses, call 800-993-9400 or visit Contact Progent.