Besides offering fast access to top-tier network professionals and subject matter experts to assist Carlsbad, California organizations with specific technical problems or longer-term initiatives, Progent can provide short-term staff augmentation to deliver more generalized assistance such as desktop support, network management, and Call Center response. On-demand staffing can help organizations to respond to expected or unexpected surges in demand for IT services, which may result from scenarios like company mergers, data center moves, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term supplemental staffing can also fill voids resulting from the loss of in-house staff members due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staff augmentation services offer businesses the flexibility to react to surges in requirements for IT personnel without dealing with the costs and hassle that come with identifying and hiring reliable IT personnel and without the risk of adding to your in-house head count.
Important aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Service
- Fast access to reliable network professionals
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your in-house network support staff
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close relationship with a world-class, full-spectrum resource for network support
Progent's co-managed Call Center service is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's extensive pool of technical support experts. Working as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support alternative powered by the leading group professional services (PSA) platform for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network expertise for businesses of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Carlsbad, California Organizations
Progent's seasoned roster of certified consultants and technical experts can provide Carlsbad, California businesses a broad array of remote technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for IT service organizations include:
Contact Progent for Temporary IT Staffing for Carlsbad, California Companies
To find out more details about Progent's temporary supplemental staffing services for Carlsbad, California businesses, call 800-993-9400 or visit Contact Progent.