Carlsbad Consulting Experts
IT Staffing for Computer Support Groups
In addition to offering fast access to high-level IT professionals and subject matter experts (SMEs) to help Carlsbad, California businesses with discrete IT issues or longer-term initiatives, Progent offers temporary supplemental staffing to deal with more generalized services like PC support, IT administration, and Call Center services. Short-term staffing makes it possible for businesses to deal with planned or surprise peaks in demand for IT personnel, which may be caused by scenarios like company mergers, site relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary supplemental staffing can also fill voids caused by the loss of full-time staff members due to scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Program Progent's short-term staffing services offer businesses the flexibility to react to increases in requirements for network services without being saddled with the costs and delays that come with identifying and hiring reliable IT personnel and without the risk of increasing your full-time staff size.
Important aspects of Progent's temporary staffing services include:
- Fast access to seasoned network professionals
- Easy engagement, termination, and re-engagement of services
- Seamless augmentation of your in-house network support team
- Full documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Close relationship with a world-class, full-service resource for IT support
Progent's shared Call Center service is a proven on-going staff augmentation alternative that allows IT groups to share the work of Call Center support seamlessly between their internal IT staff and Progent's nationwide team of technical support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for organizations of all sizes throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Carlsbad, California Companies
Progent's nationwide team of certified engineers can provide Carlsbad, California companies a broad range of remote consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud
- Online Network Technical Support
- Work from Home Support
- Cisco Network
- Juniper Technology
- Cisco Routers Integration
- Security and Compliance Monitoring
- Penetration Testing with NodeZero
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Outsourcing
- Desktop Support Services
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Management
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Predictive and On-premises Surveys
Contact Progent for Temporary Staffing Services for Carlsbad, California Businesses
To learn more about Progent's temporary staffing services for Carlsbad, California businesses, call
An index of content::
Microsoft Exchange 2016 Migration Online Support Services
Microsoft Exchange Server 2016 Migration Planning Online Help
Progent can help you in all facets of your migration to Exchange 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Exchange 2016 Migration Support Services
Immediate Technical Support Exchange 2016 Upgrade Planning
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Palo Alto Networks PA-Series Firewalls Cybersecurity Contractor
Palo Alto Networks App-ID Cybersecurity Organization
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security solution that spans your data center and cloud resources and guards all users at any location with any endpoint device.
Great Plains Support
24-Hour Dynamics GP Great Plains Accounting Support and Setup
Progent can help you plan and implement a smooth move to Dynamics GP/Great Plains so that you preserve your information, strengthen your security, modernize your analytics, take complete advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Juniper Junos Network and Security Manager Network Security Test
Juniper Junos Network and Security Manager information Systems Audit
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Windows 8.1 BitLocker Small Office Network Consulting
24-Hour Windows 8.1 BitLocker Technician
Progent's Microsoft-certified experts can provide a range of network consulting services to help companies of any size to deploy, administer, and troubleshoot IT systems that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project managers can assist to design and configure test environments to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects based on leading practices.
24 Hour IT Consultants Microsoft Server Consolidation
MS Microsoft Virtual Server Consultancy
Microsoft Virtual Server 2005, run on the Windows Server 2003 operating system and based on software originally developed by Connectix, delivers the power necessary to accomplish server consolidation, application migration, and server quarantine projects through virtualization techniques in an enterprise-ready IT environment with high scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in software programming and piloting, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your business to evaluate and integrate MS Virtual Server.
24-Hour IT Training Information Technology Consulting
Information Transfer Configuration
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent faces little competition. Small companies who work with trusted freelance consultants or who maintain internal IT staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more robust, secure, and productive.
Immediate CIO Outsourcing Consulting
24 Hour IT Outsourcing Specialist
Progent can deliver in-depth remote support for all major technical areas common to today's small company IT systems and allows you to outsource a variety of strategic, on-demand support services such as a part-time CIO to provide senior-level IT design and negotiating capability, a Call Center for help desk services, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical initiatives like office relocations oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and robust network infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to write, customize, or repair mission-critical application programs.
Computer Support Firms Small Business
Small Office Onsite Technical Support
Progent is a leading innovator in economically providing enterprise-class IT help to small businesses. Progent's success in addressing the network support needs of the chronically underserved small company sector is the combined outcome of key technical and process breakthroughs that have removed much of the conventional costs out of administering network service, added unprecedented technical expertise into the support system, and dramatically streamlined the solution process.
Automatic Network Infrastructure Mapping Online Support Services
IP Address Management Online Help
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, monitor, reconfigure and debug their connectivity appliances like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance problems.
Juniper Junos J-Web Auditing
Juniper Junos BGT Firewall Audit
Progent's Juniper-authorized network engineer can help you to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued equipment to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network control software to help you to streamline the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that include a mix of Juniper's software platforms.
24-Hour Small Business Technical Support Outsource
Configuration Services Small Office
Progent is a leading innovator in affordably providing world-class network support to small businesses. Progent's success in handling the IT support needs of the historically underserviced small company sector is the cumulative outcome of key technical and process breakthroughs that have removed much of the conventional costs out of managing network service, added unmatched professional expertise into the IT service mechanism, and significantly accelerated the solution cycle.
virtual Windows desktops Online Technical Support
virtual desktop delivery Specialists
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop environment that improves the business value of your IT system; configure XenDesktop technology with your servers, user computers, and peripherals; upgrade your existing virtual desktop software to current releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your network managers to follow best practices to manage your XenDesktop solution efficiently.
Photoshop Learning
Photoshop Learning
Progent's Mac consultants can promote the creative aspect of Macintosh computing by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Small Business Access Points Professionals
24/7 Small Business WAPs Network Consultants
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices intended as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or on-premises integration and troubleshooting support to assist you to design, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any size or architecture.
Support and Integration SCVMM 2012 VHDX Resizing
SCVMM Planning Online Support Services
Progent can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to move from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and troubleshoot your existing SCVMM environment to make sure you get maximum return on investment.
SentinelOne Endpoint Detection and Response Services
SentinelOne Singularity Complete Reseller IT Consulting
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Mac and Windows Active Directory On-site Support
Mac and Windows Computer Consultants
Progent's support specialists in Mac and Windows technology can help you integrate Mac and Windows systems into cohesive environments with full sharing and collaboration functionality. Allowing efficient cooperation among a mix of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Apple consulting makes it possible to provide expert assistance to businesses that depend on these technologies to maintain their strategic edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Zero Downtime Internet Network Integration Support
Automatic Fail-over Outsourcing
Progent's Cisco-certified IT experts can help you design an affordable, 24x7 Internet connection solution that can deliver 24x7 Internet access through a broad range of fault tolerant Internet network technologies including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to show you how to apply the most current techniques for high availability Internet connections to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet connections.
