In addition to providing fast access to guidance from top-tier network professionals and subject matter experts to help Carlsbad, California organizations to resolve discrete technical issues or strategic initiatives, Progent can provide temporary staffing to deal with more generalized assistance like desktop help, IT administration, and Call Center services. Temporary staffing can help businesses to deal with expected or surprise surges in the need for IT personnel, which may be caused by situations such as company mergers, site moves, platform migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also fill gaps left by the loss of full-time IT personnel because of scheduled vacations, health issues, termination, etc.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term staffing services give organizations the ability to react to surges in requirements for IT personnel without being saddled with the costs and delays associated with reviewing and recruiting appropriate technical help and without the risk of increasing your permanent staff size.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid access to reliable IT pros
  • Easy initiation, termination, and re-engagement of services
  • Seamless extension of your full-time IT team
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong working relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Help Desk Program
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion option that allows IT groups to divide the work of Help Desk Call Center support transparently between their full-time IT personnel and Progent's extensive team of IT support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk program is a joint support alternative powered by the industry's leading group professional services platform for streamlining, service requests, generating tickets, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing remote and onsite IT expertise for businesses across the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Carlsbad, California Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Carlsbad, California companies a wide array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:

Contact Progent for Temporary Staff Augmentation for Carlsbad, California Businesses
To find out more details about Progent's temporary staff augmentation services for Carlsbad, California organizations, call 800-993-9400 or visit Contact Progent.