For fast online help with computer security problems, companies in Carlsbad California can find expert troubleshooting by contacting Progent's security professionals. Progent's remote service staff is available to offer efficient and affordable assistance with security problems that threaten the productivity of your information system. Progent's accredited security consultants are certified to support environments based on Windows, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide selection of services addresses firewall technology, email filtering and encryption, protected system infrastructure, and disaster recovery preparedness. Progent's support team has been awarded the industry's most advanced security certifications including GIAC and Certified Information Systems Security Professional.

Progent offers online security expertise on a per-minute basis without minimum minutes and without extra charges for setup or off-hour support. By billing per minute and by delivering top-level expertise, Progent's pricing structure keeps costs under control and eliminates scenarios where simple solutions turn into major charges.

Our Network Has Been Hacked: What Can We Do?
Cybersecurity Consulting FirmIf your business is currently fighting a network security crisis, refer to Progent's Urgent Remote Technical Help to find out how to get immediate assistance. Progent has a team of veteran cybersecurity specialists who can provide remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future attacks.

For companies who have planned carefully for being hacked, the step-by-step post-attack response procedure promoted by Global Information Assurance Certification is Progent's preferred method of responding to a serious security incident.

Overview of Progent's Security Support Services
Managing network security as well as staying ready for recovering vital data and systems following a security breach demands an on-going process involving an array of technologies and procedures. Progent's certified engineers can assist your business at any level in your efforts to secure your information network, ranging from security assessments to designing a complete security program. Some technologies supported by Progent's security consultants include Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Attacks.

Designing and Implementing Protected Networks
Any company ought to have a carefully considered security strategy that incorporates both preventive and responsive elements. The pre-attack plan is a set of steps that works to reduce vulnerabilities. The reactive strategy defines activities to assist IT personnel to inventory the losses resulting from a breach, remediate the damage, document the experience, and restore network functions as quickly as feasible. Progent can show you how to incorporate security into your business processes. Progent can install auditing software, create and execute a secure network infrastructure, and recommend processes and policies to enhance the safety of your information system. Progent's security professionals are ready to help you to set up a firewall, design protected remote access to e-mail and information, and install an efficient VPN.

If you are looking for an affordable option for outsourcing your network security administration, Progent's 24x7 Network Support Options include automated remote server monitoring and fast response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that are compliant with government security requirements. (Learn about Progent's Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Restoration and Failure Analysis
Progent provides expertise in restoring networks and devices that have been hacked, are quarantined, or have failed following a security breakdown. Progent can help evaluate the damage caused by the attack, restore normal functions, and retrieve information compromised as a result of the attack. Progent's security specialists can also perform a comprehensive failure evaluation by examining activity logs and using a variety of proven assessment tools. Progent's experience with security problems reduces your business disruption and permits Progent to recommend efficient strategies to avoid or contain new attacks.

Ransomware Removal and Restoration Consulting
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to rebuild an information system that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, visit ransomware removal and recovery expertise.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight line of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, applications and VMs that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's seasoned engineers can provide world-class specialized help in key facets of IT protection such as:

Security Vulnerability Audits and Compliance Assessment
Progent offers expertise with information risk evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of automatic system scans to uncover potential security gaps. Progent has broad experience with scanning utilities and can help your company to analyze assessment reports and react appropriately. Progent's security consultants also can perform web software testing and can conduct expert assessments of corporate-wide security to assess your company's compliance with important global security standards including FISMA, NIST, and ISO. In addition, Progent can assess the strength of your wireless protection including in-place wireless appliances plus portable devices. Get additional details concerning Progent's Vulnerability Evaluation and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class technical expertise for Cisco's complete family of protection and VPN products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Get additional information about Cisco Security, Virtual Private Network and Aironet Wireless Support.

Other Firewall and Virtual Private Network (VPN) Solutions
As well as being expert in a broad range of network security solutions from Microsoft and Cisco, Progent offers companies of all sizes expert engineering services for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

Stealth Penetration Checking Consulting
Stealth penetration testing is a valuable method for helping companies to understand how exposed their information systems are to real-world threats by revealing how thoroughly network security policies and technologies hold up to planned but unpublicized intrusion attempts instigated by veteran security specialists utilizing advanced hacking techniques. Get more information concerning Progent's Penetration Testing Services.

CISM Security Support Services
Certified Information Security Manager (CISM) Experts for Carlsbad CaliforniaCertified Information Security Manager (CISM) defines the core competencies and worldwide benchmarks of service that IT security managers are required to master. CISM provides executive management the assurance that those who have earned their CISM have the background and skill to provide efficient security management and engineering support. Progent can provide a CISM expert to help your organization in key security disciplines such as data security governance, vulnerability assessment, data security program management, and crisis response support.

Learn additional details about Progent's CISM Security Support Expertise.

CISSP Security Consulting Expertise
CISSP Certified System Security Experts for Carlsbad CaliforniaProgent's CISSP experts are cybersecurity engineers who have earned CISSP status through demonstrated experience, extensive study, and formal testing. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and models, connection control methodology, applications development security, operations security, hardware security, cryptography, communications, network security, and business continuity planning.

Read more details about Progent's CISSP Support Services.

CISSP-ISSAP Premier Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Carlsbad CaliforniaProgent's ISSAP Premier security experts are specialists who have been awarded ISSAP status as a result of rigorous testing and extensive experience. field experience with information security design. ISSAP security experts have acquired comprehensive knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of secure network architecture.

Learn more details concerning Progent's ISSAP Accredited Secure IT Architecture Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to follow modern system security engineering theory and techniques in system development, review system security designs according to security engineering leading practices, create cohesive system designs that include compliant security mechanisms for all key system functions, develop efficient design strategies to provide operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational requirements with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor Engineers for Carlsbad CaliforniaThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that represents mastery in information system security audit and control. Accredited by ANSI, the CISA credential requires that candidates undergo a comprehensive test overseen by the ISACA professional group. Progent can provide the services of a CISA-Certified security professional able to assist businesses in the fields of information systems audit process, information technology enforcement, network assets and infrastructure planned useful life, IT support, safeguarding data assets, and disaster recovery preparedness.

Find out more details concerning Progent's CISA Consulting Expertise.

CRISC-certified IT Risk Management Consultants
CRISC Network Risk Consultants for Carlsbad CaliforniaThe CRISC certification program was initiated by ISACA to verify an IT professional's ability to plan, deploy, and maintain IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity strategy based on leading practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and IT budget. Progent's risk management expertise is a good fit the support provided by Progent's CISA-Premier security engineers for impartially auditing your IT management mechanisms and with the expertise of Progent's CISM consultants for defining company-wide security policies.

Get additional information concerning Progent's CRISC Network Risk Management Expertise.

GIAC Support Services
Security Engineers with GIAC (Global Information Assurance Certification) for Carlsbad CaliforniaGIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC's mission is to verify that a certified security consultant possesses the skills appropriate to deliver services in critical categories of network, data, and program security. GIAC certifications are acknowledged by businesses and institutions around the world including U.S. National Security Agency. Progent offers the support of GIAC certified professionals for any of the security services addressed within GIAC certification programs such as auditing security systems, security incident response, intrusion detection, web services security, and SIEM solutions.

Read more information concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Consulting Services
If your business is situated in Carlsbad California and you need computer security help, phone Progent at 800-993-9400 or see Contact Progent.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services

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    For small and midsize organizations, computer security and information assurance and regulatory compliance is too complicated to master but too dangerous to ignore. The world's largest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It seems like there's nowhere to hide. Progent makes it economical for smaller companies to implement vital security projects effectively by offering the benefit of billable time to the closest minute without any minimum billing for online support. This means you have access to a world-class computer consultant to deliver just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security strategy.

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    If you have a company network with 10 to 50 desktop users, Progent's network outsourcing services free your organization from over-reliance on single freelance service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering network support help when you require it, offering advanced knowledge for key applications, offering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an economical way for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to create and support a robust and safe IT system and to benefit from quick access to the skilled help ordinarily available only to businesses who are able to afford a large internal IT organization.

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    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, in the trenches of network support, performing a wide variety of IT tasks for an extensive array of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting staff. This ensures that you get not only expert IT skills, but also a consultant with proven approaches for using technical knowledge to repair actual network problems rapidly.

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    Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and hybrid cloud solutions that provide maximum uptime, fault tolerance, and disaster recovery.

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    Progent's Microsoft-certified network engineers can assist you to determine the value of Microsoft Exchange 2010 for your company and can help you to plan and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast payback by improving your productivity, lowering the cost of hardware and support, simplifying management, and consolidating your vital communications platforms.

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    Progent provides Microsoft Windows 2003 Cluster Server assistance to help your company utilize non-stop clustered servers that can provide 24x7 uptime. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too create fault-tolerant clustered server solutions powered by Windows Server Cluster 2003, Progentís Certified Windows engineers ensure that your zero-downtime clustered servers are configured to maximize the business advantage of your IT system.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to help organizations of any size to design, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing particularly stubborn issues, or comprehensive project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent is a pioneer in cost-effectively providing enterprise-class network help to small businesses. Progent's achievement in addressing the network service requirements of the historically underserviced small company sector is the combined outcome of key technical and process innovations that have removed much of the traditional costs out of administering network support, injected unmatched technical expertise into the IT service mechanism, and significantly accelerated the repair process.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco SRST systems for high availability.

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    System Center 2016 delivers important improvements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.

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    Progent offers national urgent phone support and consulting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Remote technical support provides optimum leverage for your IT budget by extending client efficiency and shortening the time billed for network repair services. Advanced online access technology and skilled technicians and consultants allow Progent to handle most IT problems without wasting time and money by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of phone help and remote connectivity. Progent can make available Cisco CCIE network experts and CISSP premier security specialists to help with the toughest network issues.

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    System Center Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings control, inventories network assets, protects against company data leakage, performs network health reporting, allows safe end-user self service, and offers a single control mechanism for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help your organization with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

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    For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the strategic value of your IT system; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to manage XenDesktop efficiently.

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    Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.

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    Progent provides customers access to consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients deserve to be sure that their IT service providers have accredited testing as well as broad practical experience so that Progent's customers can engage Progent's support with trust. Often, vendor credentials like the CCIE confers priority for significantly better vendor support than is available to non-certified service providers, enabling Progent to deliver clients a better level of IT service. In other cases, recognized credentials such as CISA or ISSAP for network security can aid enterprise clients to show compliance with regulatory requirements by using the assistance of accredited IT experts.

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    Progent's Cisco CCIE-certified SIP infrastructure consultants can assist you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based SIP trunks and offer affordable remote or onsite expertise to assist businesses to move smoothly to an advanced unified communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

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    Progent can help you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.

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    Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from on-demand design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.

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    Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.

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    Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco appliances for streamlined management.

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    Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and administrative overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to assist your organizations to evaluate the potential advantages of Exchange Online, design a network topology that makes sense for your business needs and budget, implement an efficient migration from your existing Exchange system to one that incorporates Exchange Online, train your management team and end users, and provide as-needed consulting and troubleshooting.

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    Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.

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    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows fast recovery of vital data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data.

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    Cisco Nexus switches are intended to deliver the performance, scale, resilience, cloud readiness, density, data protection and ease of management needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to assist your IT staff to plan an optimal network architecture, build pilot systems to confirm your network design, install and configure Nexus switches, define and enforce effective policies, run security and compliance assessments, configure proactive monitoring, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities available for Cisco's Nexus switches. Progent's consultants can also assist you to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that mix Mac with Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows users.

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    Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor family or show you how to upgrade to more recent firewall solutions. Progent can also enable you to create and implement a complete security strategy that can incorporate firewall/VPN appliances and software, outsourced security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for on-going technical help, administration, education, and security expertise.

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    Progentís certified Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable gigabit products, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security holes.

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    Progent's Solaris platform consulting experts offer small companies and developers support for administering and supporting Solaris environments that operate with Microsoft-based technology. Progent can give your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise offers you a convenient one-stop source to help you build and manage a secure and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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