To get fast online assistance with computer security issues, businesses in Carlsbad California have access to world-class troubleshooting from Progent's certified security professionals. Progent's online support staff is ready to provide fast and affordable help with security emergencies that threaten the viability of your IT network. Progent's security engineers are premier to support environments powered by Windows, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's wide selection of services covers firewall expertise, email filtering and encryption, protected network infrastructure, and business continuity preparedness. Progent's support team has earned the industry's top security accreditations including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional.

Progent provides remote security help on a by-the-minute model without minimum times and without additional fees for setup or off-hour support. By charging by the minute and by providing top-level help, Progent's billing structure keeps costs under control and eliminates scenarios where quick fixes result in major charges.

Our Network Has Been Hacked: What Do We Do Now?
Cybersecurity ConsultingIn case you are currently experiencing a security crisis, visit Progent's Urgent Remote Network Support to learn how to get fast help. Progent has a team of certified network security specialists who offer remote and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to guard against future exploits.

For companies who have prepared beforehand for a security breech, the formal incident response procedure outlined by GIAC is Progent's preferred method of responding to a major security penetration.

Introduction to Progent's Security Expertise
Managing network security as well as staying ready for recovering critical data and functions after an attack requires an on-going program involving a variety of technologies and processes. Progent's certified security consultants can assist your business at whatever level in your attempt to safeguard your information network, from security audits to designing a complete security program. Key technologies covered by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of Email-Based Threats.

Planning and Building Protected Networks
Every company should develop a thoroughly thought out security strategy that includes both preventive and reactive activity. The pre-attack strategy is a collection of steps that helps to reduce security gaps. The post-attack strategy specifies procedures to assist security personnel to evaluate the damage resulting from a breach, remediate the damage, record the event, and restore business activity as quickly as possible. Progent can show you how to build security into your company processes. Progent can configure scanning utilities, create and implement a safe network architecture, and propose procedures and policies that will optimize the safety of your computing environment. Progent's security professionals are available to help you to set up a firewall, design secure remote connectivity to email and data, and install an effective VPN.

If your company is looking for an affordable option for jobbing out your security administration, Progent's Round-the-clock Network Support Options include automated remote system monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud resources and that comply with government security requirements. (Learn about Progent's Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

Data Restoration and Security Forensics
Progent offers expertise in recovering networks and servers that have been compromised, are quarantined, or have failed as a result of a security breach. Progent can show you how to assess the losses resulting from the attack, return your company to normal business operations, and retrieve information lost as a result of the attack. Progent's security engineers can also manage a comprehensive failure evaluation by examining activity logs and using a variety of proven forensics techniques. Progent's experience with security problems minimizes your downtime and allows Progent to propose effective ways to prevent or mitigate new assaults.

Ransomware Cleanup and Restoration Services
Progent can provide the services of experienced ransomware recovery experts with the knowledge to restore an environment damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. To learn more, visit ransomware removal and recovery expertise.

Patch Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. Besides maximizing the protection and reliability of your IT network, Progent's software/firmware update management services permit your in-house IT team to concentrate on more strategic projects and tasks that deliver the highest business value from your network. Find out more about Progent's patch management support services.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete threat lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, apps and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Learn more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security vendors to provide web-based control and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's seasoned engineers offer world-class support in vital areas of network protection including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with security evaluation software like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of comprehensive network scans to identify possible security gaps. Progent has extensive skills with scanning tools and can help your company to understand assessment reports and react efficiently. Progent's certified security consultants also provide web application testing and can conduct thorough evaluation of enterprise-wide security to assess your organization's compliance with major industry security specifications such as FISMA, NIST, and ISO. In addition, Progent can evaluate the effectiveness of your wireless security including stationary wireless equipment as well as portable devices. Read more details about Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver world-class technical support for Cisco's complete family of protection and Virtual Private Network solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Learn more information about Cisco Security, VPN and Wireless Expertise.

Other Firewall and Virtual Private Network Technologies
In addition to supporting a wide range of protection technologies available from Microsoft and Cisco, Progent offers companies of any size expert support for security products from other popular firewall and VPN vendors. Progent's consultants offer:

Unannounced Intrusion Testing Consulting
Unannounced intrusion testing is a key technique for allowing organizations to find out how exposed their IT systems are to serious threats by testing how effectively network security policies and mechanisms hold up to planned but unpublicized penetration efforts launched by seasoned security engineers utilizing the latest hacking techniques. Learn additional details concerning Progent's Penetration Testing Services.

CISM Security Consulting Services
CISM Engineers for Carlsbad CaliforniaCertified Information Security Manager identifies the core skills and worldwide standards of service that information technology security professionals are expected to master. CISM offers business management the assurance that those who have earned their accreditation have the background and knowledge to provide effective security administration and engineering services. Progent can provide a CISM-certified expert to assist your organization in critical security disciplines including data security governance, vulnerability assessment, data protection process control, and crisis handling support.

Get more details concerning Progent's CISM Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Certified Network Security Experts for Carlsbad CaliforniaProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP status as a result of verified experience, rigorous study, and formal examination. CISSP Certification indicates mastery of an international standard for information security. ANSI has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Areas of expertise included under CISSP include cybersecurity management practices, security design and models, connection control methodology, applications development security, operations security, physical security, encryption, communications, network security, and business continuity planning.

Read more information concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Carlsbad CaliforniaProgent's ISSAP Premier security consultants have earned ISSAP status following thorough examination and extensive hands-on work with information security architecture. ISSAP consultants have in-depth understanding of access control systems and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.

Read more details concerning Progent's ISSAP Accredited Protected Network Infrastructure Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize current system security engineering theory and processes in system development, review and evaluate system security designs according to cybersecurity engineering best practices, produce viable system designs that include compliant security mechanisms for all key system functions, develop efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic security models that balance your operational goals with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor Experts for Carlsbad CaliforniaThe CISA accreditation is an important qualification that indicates mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test overseen by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security consultant trained to help businesses in the areas of information systems audit process, IT administration, network assets and architecture lifecycle, IT support, protecting information assets, and business continuity planning.

Learn more information about Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC-certified Network Risk Mitigation Consultants
CRISC IT Risk Consultants for Carlsbad CaliforniaThe CRISC program was established by ISACA to validate a consultant's ability to plan, deploy, and maintain IS control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and execute a business continuity plan based on industry best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget. Progent's network risk management expertise is a good fit the support available from Progent's CISA-Certified consultants for objectively assessing your IT control mechanisms and with the expertise of Progent's CISM consultants for implementing security policies and procedures.

Read additional information about Progent's CRISC-certified IT Risk Management Support.

GIAC Professional Expertise
Security Engineers with GIAC Certification for Carlsbad CaliforniaGIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security professionals. GIAC's mission is to assure that a certified professional has the knowledge needed to provide services in vital categories of system, data, and application software security. GIAC accreditations are acknowledged by businesses and government organizations around the world including United States National Security Agency. Progent offers the expertise of certified professionals for all of the network security capabilities covered under GIAC accreditation programs including assessing security systems, incident handling, traffic analysis, web services security, and SIEM solutions.

Find out additional information about Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Support
If your organization is located in Carlsbad California and you're looking for network security support services, call Progent at 800-993-9400 or go to Contact Progent.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services

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    Progent is structured to deliver comprehensive remote consulting for all major technical areas associated with small business IT networks and offers an array of vital, on-demand services including a part-time CIO to offer advanced planning and budgeting skills, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major initiatives such as site moves orOS migrations, connectivity experts for building and maintaining high-performance and robust infrastructure, security specialists to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, enhance, or repair business application programs.

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    Progent delivered a wireless networking solution that allowed a school to improve productivity and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even greater distances. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.

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    Progent delivers the help of Microsoft and Cisco-Certified IT support professionals to show clients economical alternatives to help companies maximize the value of Microsoft and Cisco products. For networks that range from small offices to nationwide corporations, Progent's expert engineers can show you how to improve your information system's e-mail infrastructure, protection, availability, throughput, and IT administration.

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    Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support to assist organizations of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security, ease of management and availability for wired and wireless users regardless of their location or device.

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    Colocation data centers allow companies to share enterprise-class facilities for housing network hardware that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program such as selecting and moving to a colo facility, designing network architecture, defining required equipment, on-site and on-line maintenance, setting up remote network management, and training your support personnel.

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    Progentís staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional experience, in the trenches of network support, performing a wide variety of IT projects for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support staff. This means that you get not only expert technical capability, but also a support engineer with field-tested approaches for applying technical knowledge to repair actual network problems quickly.

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    Progent offers cost-effective remote consulting to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    Progent's Private Cloud Hosting and Management service provides complete hosting of a small company's servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management services are built on mature virtualization architectures that enable small companies with mixed- platform environments to economize significantly on the expense of capital equipment, system support, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.

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    Progent's ransomware experts can help your business to assess your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.

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    Progent's Windows consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and ongoing consulting support.

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    Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.

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    Progentís data center support services are designed for businesses with equipment located at IDCs or data center collocation hosting sites and in need of timely on-premises assistance at the collocation facility as well as off-site help from Microsoft and Cisco Certified experts. Progent provides a full range of data center and data center and collocation consulting services such as network topology evaluation, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, design and deployment of non-stop systems, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server clustering systems.

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    Progent's Cisco-certified SIP infrastructure consultants can assist organizations of any size to design, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide cost-effective online or onsite support to assist you to migrate efficiently to a productive communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

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    Progentís Microsoft-premier consultants can help your organization to update your servers and/or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit processing, design an affordable migration process that reduces operational interruptions, and deliver economical, professional online support to aid your organization to configure 64-bit software and application software on your existing computers.

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    Progent's Cisco-Premier network management engineers can assist you to use Cisco's network management utilities along with a selection of powerful third-party applications to build a complete network management solution in order to keep your network operating reliably, fully utilize limited resources, protect your data, revive quickly from device failure or malicious assaults, and enable you to expand or reassign valuable resources intelligently and affordably as your business grows.

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    Progent offers onsite education customized for individuals who want to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online classes for macOS and Mac OS X applications.

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    Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting offerings include system planning, installation, documentation, on-site and remote support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

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