Cybersecurity and Information Assurance Consulting
Carlsbad Enterprise and Small Business IT Network Infrastructure
To get fast remote assistance with computer security problems, companies in Carlsbad California can find expert support from Progent's security engineers. Progent's remote service consultants are ready to offer efficient and affordable assistance with security issues that threaten the productivity of your network. Progent's accredited security consultants are certified to support environments powered by Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class guidance for critical security and restoration solutions like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide array of services covers firewall expertise, email filtering and encryption, secure network architecture, and disaster recovery planning. Progent's technical support team has been awarded the world's top security certifications including Global Information Assurance Certification and Certified Information Systems Security Professional.
Progent offers online security expertise on a per-minute basis without minimum times and no additional fees for sign-up or after hours service. By charging by the minute and by delivering world-class support, Progent's billing model keeps costs under control and eliminates scenarios where quick fixes entail big bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when support staff are likely to be slower to become aware of a breach and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to manage inside a target's system, the more time it takes to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help organizations to carry out the urgent first steps in responding to a ransomware attack by putting out the fire. Progent's online ransomware experts can help businesses to locate and isolate infected servers and endpoints and protect clean assets from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case you are currently experiencing a network security crisis other than ransomware, refer to Progent's Emergency Remote Network Support to learn how to get fast aid. Progent has a pool of certified network security experts who offer remote and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security posture to guard against future exploits.
For organizations who have planned beforehand for an attack, the step-by-step incident handling procedure promoted by Global Information Assurance Certification is Progent's preferred method of reacting to a major security attack.
Introduction to Progent's Security Services
Managing computer security as well as preparation for recovering vital data and systems after an attack requires an on-going process involving an array of tools and processes. Progent's security experts can support your organization at whatever level in your efforts to safeguard your IT network, from security assessments to designing a complete security program. Some technologies covered by Progent's security consultants include Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Filtering of Email-Borne Attacks.
Planning and Building Secure Networks
Any organization ought to develop a thoroughly considered security plan that incorporates both proactive and reactive steps. The proactive strategy is a set of steps that helps to reduce security gaps. The post-attack plan defines activities to assist security staff to inventory the losses caused by a breach, repair the damage, record the event, and restore business activity as soon as possible. Progent can advise you how to design protection into your company processes. Progent can configure scanning software, create and implement a secure IT architecture, and recommend procedures and policies that will enhance the safety of your network. Progent's security experts are available to help you to configure a firewall, design secure remote connectivity to e-mail and data, and configure an effective virtual private network (VPN).
If you are looking for an affordable way for outsourcing your security administration, Progent's Round-the-clock Network Support Services feature continual online system tracking and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that include local and cloud resources and that comply with regulatory security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)
Data Restoration and Security Forensics
Progent offers skill in recovering systems and devices that have been hacked, are in question, or have failed as a result of a security attack. Progent can help evaluate the losses caused by the breach, restore normal business operations, and retrieve information lost owing to the breach. Progent's certified engineers can also manage a comprehensive failure analysis by examining activity logs and using other advanced assessment techniques. Progent's background with security issues minimizes your downtime and permits Progent to recommend effective strategies to avoid or contain future assaults.
Ransomware Removal and Recovery Consulting
Progent can provide the help of proven ransomware recovery consultants with the skills to rebuild an IT network compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware removal and recovery consulting.
Work-from-Home (WFH) Security Consulting
Work-from-Home (WFH) workers commonly utilize their personal computing devices and usually work in a unsecured physical environment. This increases their susceptibility to malware attacks and calls for careful configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive user training, and the creation of security policies based on best practices. Progent's seasoned roster of Work-from-home support experts can help your business to plan, deploy and manage an effective cybersecurity solution that guards critical IT assets in networks that include remote workers and hybrid workers.
Patch Management Services
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information system. In addition to optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services permit your in-house IT staff to focus on more strategic initiatives and tasks that deliver the highest business value from your network. Read more about Progent's patch management services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management platform that features computer learning algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in a few minutes to protect popular endpoints against increasingly sophisticated assaults such as ransomware, known and brand-new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is always the initial EDR response tool activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware breach. For additional information, see Progent's SentinelOne-powered Extended Detection and Response consulting.
Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, simultaneous, programmable assessment of your network to help you uncover, prioritize, fix, and confirm security vulnerabilities before malicious hackers can take advantage of them. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can evaluate your present security profile. Progent can also help you to strengthen your network security and can help you to design and implement a unified cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-prem, cloud-based, and perimeter IT resources. To learn more information about Progent's vulnerability analysis services powered by on NodeZero's penetration test products, visit Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration Security Testing Services
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your company's internal network support resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion incident warnings and event log monitoring are properly set up and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Assessment Consultants.
Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also assist your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a family of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup operations and enable non-disruptive backup and rapid restoration of vital files/folders, applications, system images, and VMs. ProSight DPS lets you protect against data loss resulting from equipment failures, natural disasters, fire, malware like ransomware, user mistakes, malicious insiders, or application glitches. Managed services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed services are most appropriate for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide web-based management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other personal devices. With 2FA, whenever you log into a secured online account and give your password you are requested to confirm your identity on a unit that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized for this added form of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To learn more about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's seasoned consultants offer world-class support in key facets of network security such as:
Vulnerability Audits and Compliance Testing
Progent offers expertise with information risk evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic system scans to identify possible security holes. Progent has extensive skills with these tools and can help you to analyze assessment results and react efficiently. Progent's certified security consultants also can perform web application testing and can perform thorough evaluation of corporate-wide security to determine your organization's compliance with key worldwide security standards including HIPAA, PCI, and ISO. Also, Progent can assess the strength of your wireless protection including in-place wireless appliances as well as portable handsets. Read more information about Progent's Security Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's complete range of protection and Virtual Private Network (VPN) technologies such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out additional information about Cisco Protection, Virtual Private Network and Wireless Help.
Other Firewall and VPN Solutions
As well as being expert in a wide array of protection solutions from Microsoft and Cisco, Progent offers businesses of any size advanced support for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:
- Palo Alto Networks PA-Series Firewalls Integration
- Check Point Support
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Help
- Juniper and NetScreen Configuration Help
- SonicWall Inc. Expertise
- Fortinet FortiGate Firewall Deployment and Support
- Symantec Corp Engineering Services
CISM identifies the basic competencies and international standards of performance that information security managers are required to master. It provides business management the assurance that those who have been awarded their CISM possess the experience and skill to offer efficient security management and engineering support. Progent can offer a CISM-certified consultant to assist your enterprise in vital security areas such as data protection governance, risk assessment, data protection program management, and crisis handling support.
Learn additional details about Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are cybersecurity specialists who have been awarded CISSP status as a result of verified professional work, extensive study, and exhaustive examination. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management procedures, security architecture and models, connection control methodology, software development security, operations security, hardware security, cryptography, communications, network security, and business continuity planning.
Read the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation after rigorous examination and extensive hands-on work with information security design. ISSAP consultants have acquired in-depth understanding of access management systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.
Read additional details about Progent's ISSAP Accredited Protected IT Infrastructure Consulting Services.
CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and techniques in system development, review system security designs based on cybersecurity engineering best practices, create cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational goals with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Support Expertise
The CISA credential is a recognized qualification that signifies mastery in network security audit and control. Accredited by ANSI, the CISA accreditation has candidates pass an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified security audit professional able to help businesses in the fields of information systems audit process, IT governance, network assets and architecture lifecycle, information technology service delivery, protecting information assets, and disaster recovery planning.
Read additional details concerning Progent's Certified Information Systems Auditor Professional Services.
CRISC IT Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate an IT professional's skills to design, deploy, and maintain IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and execute a workplace continuity strategy that follows leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support available from Progent's CISA-Certified security engineers for objectively evaluating your IS management design and also with the expertise of Progent's CISM consultants for defining security policies.
Get more information concerning Progent's CRISC-certified Risk Management Expertise.
GIAC Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of information technology security experts. GIAC's mission is to ensure that an accredited security consultant possesses the skills appropriate to provide support in key areas of network, data, and program security. GIAC accreditations are recognized by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the expertise of GIAC certified consultants for all of the security capabilities covered under GIAC certification programs including assessing perimeters, incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.
Find out additional information about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Consulting Services
If your business is located in Carlsbad California and you want network security help, telephone Progent at
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
| City | Address | Phone | Link |
| Carlsbad | Faraday Executive Offices, 2244 Faraday Avenue Carlsbad, CA 92008 United States |
(760) 827-5600 | Carlsbad Network Support Services |
| San Diego | 600 West Broadway, Suite 700 San Diego, CA 92101 United States |
(619) 530-0021 | San Diego Network Support Services |
| San Diego UCSD | 4660 La Jolla Village Dr, #100 San Diego, CA 92121 United States |
(858) 876-0148 | San Diego UCSD Network Support Services |
An index of content::
After Hours ProSight Next Generation Endpoint Protection Remote Support
Remote ProSight ESP Behavior-based Antivirus Professional
ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware.
SMS Server 2003 Migration Online Support
SMS Upgrade Professionals
Progent's Microsoft certified experts offer small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important applications quickly and reliably to appropriate workers, reduce software expense and stay compliant by determining patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by fully exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including software and appliance inventory.
Microsoft Exchange Support and Setup
Exchange Server 2003 Upgrade Remote Consulting
Progent's Microsoft certified support team can help you design and implement a smooth in-place Exchange Server 2003 migration plan that avoids network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design services include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
After Hours NotPetya ransomware hot line Consultancy
ransomware removal and data restore Consultants
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Professional CISSP Certified Security
CISSP Certified Cybersecurity Consulting
Progent's CISSP-premier network security consultants can assist businesses of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small business against modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users accessing IT resources spread over multiple physical datacenters and public and private clouds.
24/7 Amazon SQS Design Firm
CISA Certified Security Expert Amazon AWS hybrid cloud integration Reports
Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid cloud environments that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional consulting to help you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on time and on budget.
Mac Phone-based Technology Professional
macOS Troubleshooting Consulting Services
Progent provides nationwide remote help and consulting services for businesses that operate macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a range of services including desktop assistance, migration to the most recent version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and Apple iPad support, or migrating to iCloud services. Remote technical support provides maximum return for your information technology dollar by protecting client productivity and limiting the hours billed for computer repair services. Sophisticated online access technology and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and money by traveling to your site. In most of situations your IT issues can be remediated by telephone or through a combination of phone support and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help with the toughest system issues.
On-site Technical Support Windows, UNIX, Solaris
Microsoft Windows and UNIX Consulting
If your company has a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide array of security topics including security administration practices, security design and strategies, connection management systems and methodology, software development security, business processes security, physical security, communications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that information security managers are required to possess. These certification provide IT management the confidence that those who have earned their CISA or CISM certification have the background and knowledge to offer effective security management and engineering services.
Urgent ProSight Email Spoofing Protection Consult
Email Outbound Content Filtering Consultant Services
Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
Education Live Online Windows 10
Emergency Online Office Word Training Server Consulting
Progent offers customized online training for an array of client applications and environments such as Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online instruction provides the advantages of conventional in-person instruction, including immediate communication between students and teachers, but eliminates the expenses of travel and the challenge of trying to accommodate the availability of many trainees. Offered to single students or classes of any size, Progent's virtual instruction permits the trainer to run the class from an online facility while the students can be spread across an office or across the the U.S. Virtual learning utilizes powerful teaching aids such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specialized subjects or extended in duration and wider in scope.
System Center 2012 Virtual Machine Manager Technical Support
Remote Troubleshooting SCVMM Migration
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your company to upgrade from an earlier version of SCVMM or from another management system, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you get the highest possible business value.
Virtual Support Desk On-site Support
Remote Virtual Service Desk IT Services
Progent offers three essential kinds of Contact Center support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers instant access to a dependable support group with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to business productivity. Progent's goal is to resolve and not merely record problems.
Microsoft Exchange Server Migration Engineer
Exchange Migration Technology Professional
Progent's Microsoft-certified network experts can help your organization to assess the benefits of Exchange Server 2010 for your business and can assist you to plan and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast return on investment by increasing your productivity, lowering the expense of equipment and service, streamlining administration, and consolidating your vital communications technologies.
Consult ProSight Email Guard Content Filtering Service
Email Black Lists Consulting
Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
IT Consultants 500 Router
Remote Support Edge Routers
Cisco has designed a full product line of routers including appliances designed to deliver the protection, bandwidth, and reliability required by organizations from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Consultants Microsoft 365 Single Sign On
Hybrid Configuration Wizard Technology Consulting Services
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Computer Consultant Microsoft Exchange Server 2000
Spam Filtering Network Support Consultants
Progent's Microsoft-certified professionals average more than a decade of experience delivering unified communications support for customers that range from small businesses to global enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate off-site and mobile email connectivity. Progent's Microsoft Exchange support services can assist you in planning and carrying out a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. In addition provides support for Windows 10 and Windows 11 desktops using Office Outlook and can help you integrate Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Services DopplePaymer ransomware hot line
ransomware cleanup and recovery Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Professional ransomware removal and restore
Emergency Snatch ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Contract Programming Amazon Marketplace Web Service development training
24-7 Amazon MWS development Programmer
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Help and Support Microsoft Exchange
24-7 Exchange Server 2003 Online Technical Support
Progent's Microsoft-certified professionals provide technical support and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting expertise for Exchange 2003 Server include planning, installation, project management, local and remote technical support, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Services ransomware removal and data recovery
ransomware data recovery Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Palo Alto Networks PAN-OS Consultant
Palo Alto Networks Cybersecurity Group
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity ecosystem that extends across your data center and cloud-based resources and guards any user anywhere with any endpoint device.
SQL Server Capacity Planning Designer
SQL Server 2008 Upgrade
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and accessing company data and database applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in planning and deploying data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Network Consultants macOS and Windows
Top Ranked macOS and Windows Network Consultant
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that mix Apple Macintosh with Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows users.
Virtual Helpdesk IT Consultant
Shared Helpdesk Online Help
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are designed specifically for small businesses who require immediate availability of a Help Desk Call Center with professional telephone support and full escalation capability but who must operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Software Selection and Deployment.
Technology Consulting Services Microsoft 365 Teams Integration
Immediate Microsoft 365 Migration IT Services
Progent can help you to evaluate the many subscription options offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.
Consulting Business Edition 6000
Expressway Support and Integration
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, functions as the core of Cisco's collaboration solution. Cisco Unified CM and Unified Communications Manager Express provide a borderless IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises support to assist organizations of any size to build and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can help with any facet of Unified Communications Manager support and debugging in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Two-factor Authentication Online Support Services
Two-factor Authentication Computer Consultant
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Engineer Sodinokibi ransomware protection and recovery
ransomware defense report Consultant
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's preparedness either to block ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery environment that reduces your vulnerability to ransomware and meets your company's needs.
SQL Server 2016 Data Mining Consulting Services
SQL Server 2016 Application Migration Computer Consulting
SQL Server 2016 offers significant enhancements in performance, scale, data security, uptime, BOYD support, plus built-in BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to help businesses of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Data Loss Protection Security Tech Services
Wireless Security Protection
For smaller companies, network security and information assurance and regulatory compliance is excessively complex to master yet too risky to ignore. The world's biggest enterprises have been breached, and the leading cloud services have on occasion been taken down. It seems as though there's no place to hide. Progent makes it economical for smaller organizations to implement vital IT security tasks successfully by offering the benefit of billable time to the closest minute with no minimum charge for remote help. This means you can have the help of a world-class computer expert to deliver just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.
iPad patch management Engineer
Android patch management Engineer
Progent's support services for patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, such as printers, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Online Consulting Microsoft 365 Management
Top Rated Technical Support Services Microsoft 365 SharePoint Online Integration
Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that transparently combine local and cloud-based resources.
Guru Microsoft
Microsoft Office System Remote Support Services
Progent imposes no minimum charge and requires no retainer for services delivered during normal working hours. Progent's small granularity avoids large invoices for quick fixes so you won't be forced to allow minor problems to fester.
Progent's Management Information Technology Outsourcing Group
Progent's Management Team Outsourcing
Progent's management team includes industry veterans with years of background delivering computer consulting, technical support, and long-term information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent stands out by having assembled a management staff that can provide customers with the best service value in the industry.
Amazon AWS instances Development Company
Amazon AWS integration Development
Progent can provide cost-effective remote support to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Exchange 2010 Migration Technology Professional
Microsoft Exchange Server Migration Consultants
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises help to carry out your migration to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded email environment, educate your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer continuing management services and engineering help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Select Topic: