Progent's Ransomware Settlement Negotiation Services in Carlsbad
Ransomware Defense ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complicated exercise that calls for a mix of real-word experience, IT skills and business acumen. It also requires close co-operation with the cyber-extortion target's IT staff and the insurance carrier, if any. Because the top goal of the ransomware victim is operational continuity, it is critical to establish response groups that work efficiently, in parallel, and with intimate collaboration. Progent offers the scope of technical knowledge and the depth of personnel to supplement your network support team and recover your network environment rapidly and economically.

Support provided by Progent's ransomware negotiation experts include:

  • Determining the kind of ransomware involved in the attack
  • identifying and contacting the hacker persona
  • Evaluating the recovery risk
  • Verifying the threat actor's decryption tool
  • Determining a settlement payment with the ransomware victim and the cyber insurance provider
  • Establishing a settlement and schedule with the TA
  • Checking accordance with anti-money laundering (AML) laws
  • Carrying out the crypto-currency disbursement to the TA
  • Acquiring, reviewing, and using the TA's decryptor utility
  • If needed, contacting the threat actor for technical assistance with the decryptor tool
In parallel with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints to prevent further spread of the assault
  • Creating digital copies of each breached server and endpoint and data store in order to perform forensics without interfering with recovery
  • Adding anti-virus protection to all virus-free endpoints
  • Restoring files from air-gapped backups or uncompromised endpoints
  • Creating a pristine recovery environment
  • Remapping and connecting datastores to reflect precisely their pre-encryption condition
After the decryption tool has been mastered, Progent can assist you to recover machines and services to their original condition. Progent can also assist you to perform a complete forensics analysis and generate a document to deliver to the cyber insurance carrier. This document helps you to understand security gaps that need to be corrected and recommends steps to be performed to combat future ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting money for a decryption utility, modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor often attempt to steal (or "exfiltrate") information. Hackers can then require a separate ransom for not posting this data or selling it. Unfortunately, there is no way to guarantee that exfiltrated files have been totally erased by the hacker. In fact, in numerous instances the hacker has limited control about where the information ends up. Settling an exfiltration ransom does not eliminate the necessity of engaging the guidance of legal counsel, performing an investigation into which data were taken, and carrying out the required notifications to affected entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP applications. This breadth of expertise allows Progent to identify and consolidate the undamaged parts of your IT environment after a ransomware intrusion and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance carriers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Guidance in Carlsbad
To get in touch with Progent about ransomware settlement services in Carlsbad, call Progent at 800-462-8800 or go to Contact Progent.



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    System Center 2016 Data Protection Manager offers automatic backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for critical platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to help you through challenging issues or provide comprehensive project management services to help you finish your Data Protection Manager 2016 deployment on time and on budget.

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    Progent can help your company to design, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical computers, works with all popular public clouds, and allows you to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss resulting from human mistakes, system glitches, malicious insiders, and external assaults such as ransomware. For details, see ProSight Data Protection Services 360 Backup solutions.

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    Progent's certified cybersecurity experts can perform NodeZero-based threat assessments to verify your security monitoring and protection systems and policies are correctly configured and effective.

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    Progent's certified engineers offers offsite and onsite consulting expertise to assist you to administer, support, and repair computers based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, remote access, mobile device management, wireless network design, and 24x7 system monitoring.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your changing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of products targeted at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.

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