Immediate Online Help for Carlsbad California Computer Networks
Urgent Phone Technical Support for Carlsbad NetworksFor businesses in Carlsbad California, Progent offers online help for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided remote support to businesses in every state in the United States. (Refer to testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to solve complex networking issues, as well as the services of CISSP-certified security experts to handle advanced security design and diagnostic issues.

Progent's online support experts offer excellent leverage due to the fact that they have the real-world background and have access to the advanced technology needed to resolve the majority of information system issues quickly. Efficient support lowers direct expenses because service calls require fewer billable minutes. Online help also avoids the cost of dispatching an engineer to your site. Your organization benefits even more with incidental costs by reducing or avoiding network downtime and related costs due to business discontinuity, disgruntled customers and vendors, idle employees, and distracted management. Progent's advanced remote technical support know-how is particularly important in environments that are dependent on public clouds for critical network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be an alternative.

Progent's pricing policy for remote help is designed to stretch your IT service dollar. Progent charges per minute for telephone-based consulting, so you are charged just for the services that you actually get. Unlike many remote service companies, Progent asks for no initialization surcharge or minimum job duration. Progent's per-minute granularity and clean model for billing eliminate scenarios where fast fixes manage to end up as substantial invoices. Progent's skill at handling technical issues efficiently means you spends less cash.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has fine tuned a collection of customized technologies and field-proven processes that promote the highest level of effectiveness for remote engineering help and troubleshooting for information systems of all sizes. Progent offers protected VPN support for gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the experts of Progent's online support team to access your company's network without compromising corporate security.

Progent's sophisticated customer support reporting system includes comprehensive records of all service that Progent's clients have been provided. Progent's authorized engineers have the benefit of the history of support delivered to each Progent customer by any engineer. This history of problems and responses is organized as an easily accessible support database that permits Progent's online technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's high-level certifications and close associations with key technology companies including Cisco and Microsoft open up additional vast technical knowledge bases and permit priority access to manufacturers' internal support staff so Progent's remote consulting specialists are able to determine optimal solutions quickly.

Remote technical support services offered by Progent to customers in Carlsbad California include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of affordable, flat-rate managed services intended to enable small and medium-size businesses to benefit from the same advanced technology used by some of the world's top corporations. The ProSight series of outsourced network management services covers all key aspects of information technology including email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning tools to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and debug their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) system. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and increased uptime. Learn more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Available from Progent
Progent offers the services of world-class online consulting professionals for special information technology programs. Progent's rates for longer-term development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's background in these important fields of information technology enables customers to execute major projects economically and on schedule. Progent's project-based remote consulting solutions include:

  • Call Center Expertise
    Progent's Call Center support programs for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Call Center services, shared Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that manages all facets of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve the most problems.

    Progentís shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the top PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Call Center team of seasoned network professionals provides your customers in Carlsbad California immediate contact with an efficient support group with extensive background delivering phone support and remote troubleshooting for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to earn the Call Center recognition as a major contributor to company efficiency, and Progent's policy is to fix rather than merely document technical problems.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Consulting Group offers online advanced engineering expertise and education in key business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting, custom programming, and education for popular Microsoft applications such as Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To read more information about Progent's expertise, custom development, and training offerings, refer to Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; cohesive management of multi-OS environments that include Linux, Hyper-V and VMware; and better cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a prior release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers businesses in Carlsbad California remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to accommodate your business so that your network support is proactive and automated. By anticipating looming issues before they evolve into network outages, automated monitoring can ward off inconvenient and costly network crises. Progent can also assist with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or environments that support multiple OS platforms.
How Your Carlsbad Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent online support with Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Carlsbad California, Progent's online computer support engineers are ready to provide effective and affordable system help the moment your business has to have it. More than a decade of offering remote repair services has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting capability and to fine tune online access tools to fix IT problems quickly while avoiding the expense and lost productivity associated with on-site support visits.

Even if your Carlsbad business works with a regular freelance support technician or maintains an in-house IT staff that know how to deal with common computer problems, Progentís Microsoft certified engineers can still provide a convenient and seamless remote extension of your local resources for situations when your usual IT support personnel either lack the time or the knowledge to handle unexpected system emergencies or especially complicated integration projects.

Features of Progent's Remote Network Services for Carlsbad California
Progent's online support, Internet-based troubleshooting, network security expertise, and network management services offer companies in Carlsbad California the greatest leverage for your IT investment. Whether you require occasional telephone support and remote troubleshooting or full-time Help Desk services and network administration, Progent's professionals can deliver your organization enterprise-level network support while permitting you to avoid the cost and hassle of running a large internal IT organization. Highlights of Progent's National Remote Support program include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of technical expertise, refined support tools, and familiarity with enterprise networking allow businesses to avoid the pitfalls associated with exclusive dependence on smaller consulting organizations, independent freelance service providers, or limited internal resources.

Progent stands out by providing:

How Does Our Company Start Receiving Remote Network Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.



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  • Microsoft Certified Professional Open Positions
    24/7 Cisco CCNA Job Opportunities

    Progent is seeking to hire full-time, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants with Cisco CCNP or CCIE certification; security consultants with CISSP or CISM or equivalent security certification; and advanced network architecture consultants with experience in mobile solutions, wireless networking, high availability, disaster recovery, information protection, and VMware. Progent also is looking for employees who can join Progent's team of help desk support technicians and remote support experts. In addition, Progent is seeking talented administrators able to operate effectively in our fast-paced, virtual office environment.

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  • MS SQL Server Programming
    Development Company SQL 2008 Reporting Services

    SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.

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  • 24x7 Juniper SRX Series Gateway Security Firms
    Juniper SRX210 Router Security Company

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • Microsoft Exchange 2016 Upgrade Planning Engineer Online Support Services Exchange Server 2016 Migration
  • Microsoft Experts Exchange Server 2003 Support and Integration Biggest Exchange Server 2003 Support Services
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  • Microsoft MCP Consulting Open Positions Sydney MCSE MCSA MCDBA MCIPT MCA Support Employment Opportunities Victoria, Australia
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  • Microsoft Microsoft Office Access Integration Companies Specialists Microsoft Access application programming
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  • 24x7 Remote Consulting Carlsbad
  • Microsoft SQL 2008 Online Consulting SQL 2008 Computer Consultant
  • Microsoft Windows 7 Evaluation Technical Support Services Onsite Technical Support Windows 7 Wireless
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  • Help Consulting Hourly Price
    Value Pricing Small Business Network Consulting Firm

    Progent's pricing model is to charge for remote support and on-site visits per minute. Consequently, you are charged just for delivered support. Progent does not demand a more expensive rate for after-hours or urgent support, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent applies no service activation fee and requires no retainer for services provided during normal business hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you will not be forced to allow less critical problems to stay unaddressed.

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    ASR 1000 Router Online Consulting

    Cisco has developed an extensive product line of routers that includes routers designed to provide the security, bandwidth, and reliability required by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.

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  • Network Engineer PowerPivot for Excel Biggest SQL Server 2012 Performance Tuning Integration

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    MS SQL Network Security Auditing

    Progent's certified SQL Server application developers and DBAs can provide remote expertise to assist organizations of all sizes to create, administer, and maintain applications powered by the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide support for any phase of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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  • Office 365 hybrid solutions for Exchange Consultant Office 365 mail flow Integration Support
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  • On-site Support Meraki MR30H Access Point 24-7 Meraki Wireless AP Specialists

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    Tracking Service Costs Network Consultants

    Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or small support firms who offer scant documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service reports transmitted by every consultant to every customer. The practice of documenting and organizing service records results in more effective support and eliminates a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

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  • Power BI and SSRS Design Firms Power BI Sharing Outsourced Programming
  • ProSight ASM Endpoint Protection Consulting Endpoint Virus Immunization Online Support Services
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  • Professional Lync Server 2013 high availability Lync Server 2013 high availability Engineer
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  • Great Plains Migration Troubleshooting
    Dynamics GP Great Plains Software Network Consultant

    Progent can help you prepare and implement an efficient move to Microsoft Dynamics GP so that you preserve your data, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and executing a smart migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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    Microsoft SCOM 2012 Migration Computer Consultants

    Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.

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  • Microsoft Certified Expert Windows Server Essentials Disaster Recovery Professional
    Specialist Windows Server Essentials Launchpad

    Microsoft Windows Server Essentials is an affordable, versatile OS that allows small organizations to transition from the older stand-alone in-house datacenter to the new hybrid networking model that combines local and virtualized cloud-based software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your network environment. Progent can provide comprehensive project management to help you plan and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting help, troubleshooting, and customized training.

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  • Remote Technical Support Apple OS X Tiger Support Apple OSX Tiger

  • Microsoft Small Business IT Outsourcing Firms Small Medium Business
    Network Admin Companies Small Medium Business

    Progent provides technical services for medium size companies with 100 to 250 system users. The mid-size business or office has typically been an overlooked part of the market for network support expertise. The overhead and service access models of major third-party support firms make them too costly for the ordinary mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT network whose advanced technology and capability are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual office infrastructure and proactive server monitoring, dramatically lowers the network maintenance expenses of an SMB while offering the small organization with big-company service from certified, world-class consultants with background in a broad range of midsized business technologies. If your mid-sized company or small business is searching for the quality of network help needed by a mid-size organization without paying big-company prices, contact Progent.

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  • Microsoft Certified Consultants Lync Server 2013 topology
    Lync Server 2013 Remote Troubleshooting

    Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to help you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.

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  • Exchange Migration Technology Professional
    Microsoft Exchange Server Upgrade Consultant

    Progent's Microsoft-certified consulting experts can help you to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist you to design and implement an efficient upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, lowering the expense of hardware and support, simplifying management, and integrating your key communications technologies.

  • SharePoint Online Remote Support Services SharePoint 2013 Community Sites Online Technical Support
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  • Small Business 100 AP Technology Consulting Small Business WAP351 Network Consultants
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  • On-site Support Microsoft Exchange Upgrade
    Exchange Server 2000 Configuration

    Progent is among the most expert network support firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.

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  • Support and Help Antivirus 24x7x365 Consulting Anti-Virus
  • Support and Help SQL Server 2012 Migration 24 Hour SQL Server Analysis Services Specialists
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  • Ubuntu Linux, Sun Solaris, UNIX Consultant Carlsbad-Escondido, United States Mandrake Linux, Solaris, UNIX Integration Carlsbad-Vista
  • Urgent Lync Server 2013 Consultant Services Microsoft Lync Server 2013 Consult

  • Security Management Consultants
    Top Ranked Security Consultants CISM Certified Cybersecurity

    Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of skill that information security managers are required to master. It gives business management the confidence that consultants who have qualified for their CISM certification possess the experience and capability to deliver efficient security management and consulting services.

  • Urgent SQL Server 2012 Network Administration Carlsbad-Solana Beach, United States SQL 2014 Small Business Network Support Carlsbad-Solana Beach
  • VMware vCloud Suite Services VMware NSX Security Professionals
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  • Windows 10 Training Technology Consulting MCSE Expert Certified Windows 10 Upgrade Consultant Services
  • Windows 2008 Active Directory Support Online Support Services Windows 2008 Active Directory
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  • Outsourcing Windows 2008 Cluster
    Windows Failover Cluster Information Technology Consulting

    The server cluster technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the installation, setup, and management of clusters that provide greater levels of network availability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, easier setup and installation, improved cluster management, redesigned cluster architecture for maximum uptime, better protection and quorum structure, minimization of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the business benefits of failover clusters, design and implement a deployment, train your IT staff to administer your cluster environment, provide continuing consulting and support services, and produce and validate a workplace recovery procedure.

  • Windows Server 2016 upgrade Information Technology Consulting Windows Server 2016 PowerShell Remote Consulting
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  • Consultant VMware vCloud Suite
    VMware vCloud Suite Consultant Services

    VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

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  • NetApp MetroCluster and FlexPod Engineer
    MetroCluster Management Consulting Services

    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are as far as 300km apart from each other. Progent's team of seasoned IT experts can assist you to plan, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools, determining aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to prove adherence with industry standards and regulatory requirements.


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