Immediate Remote Help for Carlsbad California Computer Systems
Urgent Remote Help for Carlsbad SystemsFor organizations located in Carlsbad California, Progent provides remote help for computer systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered online troubleshooting to companies in all 50 states in the United States. (See recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE network specialists to help with challenging infrastructure problems, as well as the assistance of CISSP-qualified cybersecurity consultants to help with advanced security architecture and troubleshooting issues.

Progent's online support engineers offer excellent value due to the fact that they have the real-world background and have access to the sophisticated tools needed to solve the majority of information system issues rapidly. This reduces direct expenses since service calls use up fewer chargeable consulting minutes. Online support also avoids the cost of dispatching an engineer to your office. Your company benefits even more with indirect costs by minimizing or eliminating system downtime and related losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's advanced remote technical support expertise is particularly important for organizations that depend on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an alternative.

Progent's billing model for online support is structured to stretch your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are billed exclusively for the support that you actually get. In contrast to many online support firms, Progent requires no initialization fee or minimum fees. Progent's one-minute granularity and clean model for billing eliminate scenarios where fast fixes somehow turn into large tabs. Progent's penchant for disposing of technical issues efficiently means your business spends less cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has refined an array of optimized tools and field-tested methodologies that ensure the maximum level of effectiveness for remote engineering help and repair for computer networks of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the consultants of Progent's online support team to connect to your company's network remotely without violating network security.

Progent's sophisticated customer support reporting application keeps thorough records describing all service that Progent's customers have been provided. Progent's staff service personnel have the benefit of the records of assistance provided to each client by any Progent consultant. This archive of trouble tickets and repairs is stored as a quickly exploitable internal knowledge base that enables Progent's remote technical professionals to communicate their experiences with the whole team to make sure that the value of Progent's support services improves over time. Progent's high-level accreditations and working relationships with major vendors including Cisco and Microsoft open up other massive technical support databases and permit priority response from manufacturers' internal engineering staff with the result that Progent's online service specialists can arrive at the most efficient resolutions quickly.

Remote technical services provided by Progent to clients in Carlsbad California include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a family of low-cost, flat-rate managed services intended to allow small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's top enterprises. The ProSight suite of network management outsourcing services covers all key aspects of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating complex management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT staff and your Progent consultant so any looming problems can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory environment. Both versions also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is designed to assess your company's ability either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup system that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for special information technology programs. Progent's charges for longer-term development or consulting projects are determined according to the level of expertise of the engineers involved. Progent's background in these important areas of information technology allows clients to complete major initiatives within budget and on time. Progent's special online consulting solutions include:

  • Call Center Expertise
    Progent's Help Desk Call Center programs for companies with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, shared Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progentís Help Desk sharing services allow your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution built around the top professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Call Center staff of experienced information technology consultants gives your workers in Carlsbad California instant communication with an effective technical support group with extensive background delivering telephone-based help and online repair service for IT systems powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Help Desk perception as a key enabler of business efficiency, and Progent's aim is to resolve and not just record IT problems.

  • Business Applications Support: Education, Development, and Integration
    Progent's Applications Consulting Team offers remote professional engineering expertise and training in key application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft business applications such as CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To read more about Progent's expertise, programming, and training offerings, see Progent's Business Application Experts Group.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent offers businesses in Carlsbad California online IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager to suit your environment so that your IT maintenance is proactive rather than reactive. By anticipating looming trouble spots before they evolve into network outages, automated monitoring can head off stressful and costly network breakdowns. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or networks based on multiple operating systems.
How Your Carlsbad Company Can Contact Progent's Remote Service Experts
To contact Progent about urgent phone-based expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent. For organizations and startups in Carlsbad California, Progent's online network support engineers can provide effective and cost-effective IT help whenever your business has to have it. Long experience delivering remote repair services has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting skills and to fine tune online connectivity tools to solve computer problems rapidly while avoiding the expense and lost time associated with on-premises service visits.

Even if your Carlsbad organization works with a regular independent consultant or maintains an in-house IT staff that know how to handle the majority of network problems, Progentís Microsoft certified engineers are available to provide an easy and transparent remote extension of your local resources in cases when your usual service personnel either don't have the time or the expertise to deal with unexpected network emergencies or especially complicated integration problems.

Details of Progent's Remote Computer Services for Carlsbad California
Progent's online support, remote repair, network security expertise, and system administration services give businesses in Carlsbad California unparalleled leverage for your support budget. Whether you need occasional telephone help and Internet-based troubleshooting or ongoing Help Desk support and system management, Progent's professionals can deliver your business world class network support while allowing you to avoid the expense and administration overhead of carrying a large in-house IT organization. Highlights of Progent's online help services include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, range of technical experience, fine tuned remote support software, and understanding of enterprise networking enable companies to avoid the limitations of excessive dependence on smaller service organizations, independent freelance consultants, or limited in-house IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry experience, in the trenches of network support, executing a wide range of IT tasks for an extensive array of clients. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support personnel. This ensures that you get not just expert technical skills, but also a support engineer with proven methods for applying technical knowledge to repair actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and on-site help per minute. Consequently, you are billed only for received support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and requires no monthly commitment for support services delivered during normal business hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids big bills for quick repairs so you will not be forced to permit less critical problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local support firms who offer scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by each consultant to every customer. The practice of detailing and archiving support activity allows more effective support and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

  • Automated Server Monitoring with Microsoft Operations Manager
    Progent is one of the only support companies to offer 24x7 network monitoring services based on MS System Center Operations Manager. MS Operations Manager causes your network support to be anticipatory instead of reactive. By revealing potential issues before they cause lost productivity, system monitoring can save your IT network from painful and costly availability disruptions.
How Does My Business Start Receiving Remote Network Help from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.

An index of content::

  • Microsoft Expert Computer Consultant Hybrid Exchange Online and Exchange on-premises
    On-site Support Hybrid Configuration Wizard

    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.

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  • 24/7/365 Monitoring and Reporting Online Help After Hours System Center MOM Specialists

  • Cisco Outsourcing IT
    Cisco Certified CCIE IT Consulting

    Progent can assist you to deploy Cisco's infrastructure technology to build a robust basis for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas such as compute and storage consolidation, security and compliance, manageability, availability, and recoverability.

  • 24x7x365 Small Business Outsourcing IT Support Small Business Support services
  • 5500 Wireless Controller IT Services 24/7/365 wireless LAN controller Setup and Support
  • Microsoft Certified Expert Carlsbad Server Administration
  • 8800 Series IP Phone Remote Support Services Cisco VoIP Phones and Unified Communications Support
  • ASA 5580 Firewall Consultant Services CCIE Certified ASA 5500 Integration

  • 24-7 SharePoint Consulting
    Microsoft Certified Windows SharePoint Services Online Technical Support

    Progentís Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or clients to access, manage, share and interact with relevant data, files, and applications and to communicate with other people. It enables quicker and better decisions, more efficient sharing across teams and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible inside and outside a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the information theyíve created in a manner that makes data convenient to find, retrieve and re-use.

  • After Hours Consulting Microsoft Windows 2003 Biggest Windows 2003 Server Online Support Services

  • Computer Consulting wireless IP phone upgrades
    wireless IP phones and Cisco Unified Communications Manager Technical Support

    Cisco's wireless IP phones are industrial-grade wireless devices intended for professionals who are on the move within campus, warehouse, retail or other venues where IT management requires portable phones that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of workplace communications. Integration of Cisco's wireless VoIP phones usually demands that you configure and fine tune many key pieces of your wireless environment including APs, routers and switches, wireless LAN controllers, and management tools. Progent's certified consultants offer online and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.

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  • Award Winning Consulting Wi-Fi
    802.11 Wireless LAN Technical Support Services

    Progent can show you how to design, configure, manage, and repair an efficient Wireless LAN architecture, recommend sensible technology, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a complete wireless system security strategy that is well aligned with the security plan for your overall corporate network.

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  • Network Engineer Exchange 2013 Compliance
    Exchange 2013 Unified communications Remote Troubleshooting

    Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact key facets of IT such as manageability, availability, security, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.

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  • CCIE Certified wireless LAN controller Support and Setup Top Ranked wi-fi controller Technical Support
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  • Professionals Cisco VPN
    Support and Integration VPN

    Cisco's network security and remote access technology for small companies offer a comprehensive line of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align most closely with your company objectives.

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  • Professionals VPN
    After Hours Cisco VPN Computer Consulting

    Cisco's security and remote connection products for small organizations represent a comprehensive line of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your company goals.

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  • Carlsbad Dynamics GP Customization Help Carlsbad-Oceanside, CA Dynamics GP-Software VAR near me in Carlsbad - Database Outsourcing Carlsbad-Del Mar, California

  • network piloting Lab Consultant Services
    Herakles Data Center Test Lab Technology Professional

    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble effective test environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.

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  • Microsoft Expert Windows 2003 Online Support
    24-Hour Windows 2003 Server Professional

    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated IT solutions based on Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.

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  • Aironet 700 Access Point Consultant
    Cisco Certified Expert Aironet Wireless AP Consultant Services

    Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and debug Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to accommodate your specific workplace design, building structure, and anticipated workloads.

  • Cisco AnyConnect Support Firepower On-site Technical Support

  • Herakles Colocation Center Test Lab Consultant
    Business Continuity Testing Services

    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, the lab reduces capital outlay and technical risk while keeping vital network projects on schedule.

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  • Exchange 2013 Collaboration Computer Consultant
    Exchange 2013 Disaster Recovery Online Support

    Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements affect key facets of IT including manageability, availability, security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management services for Microsoft Exchange 2013.

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  • Power BI and SSRS Programming Firms
    Development Company Power BI on Azure VMs

    Progent's Power BI experts can assist you to design, install, manage, update or debug your Power BI solution. Progent can also help you to organize your target data for Power BI reports and dashboards. Progent can show you how to implement and manage an on-premises, cloud, or hybrid network model to run Power BI.

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  • After Hours Small Business APs Setup and Support
    Small Business WAP321 On-site Support

    Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises integration and troubleshooting services to help you to design, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or architecture.

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