Carlsbad Teleworkers Integration Consulting Experts
IP Voice Systems Consulting Experts
Expanding your telecommuter workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting SMBs to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Carlsbad organization to pick the right tools and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Carlsbad, California organizations to with any facet of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.
IP Voice Integration for At-Home Workers
Extending the company phone environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of any size to design or tune a remote IP voice environment that delivers the versatility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed throughout the network. CUCM manages other mixed media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, see CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and provide online integration and troubleshooting expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Carlsbad, California business, phone
An index of content::
Microsoft Dynamics 365 Business Central Design and Installation
Microsoft Dynamics Business Central Technology Consulting
Progent offers online and on-premises deployment, migration, customization, training for Dynamics 365 Business Central (formerly Dynamivs NAV).
Top Co-managed Heldesk Online Help
Supplemental Call Center IT Consulting
Progent offers several basic types of Call Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your clients convenient access to a dependable support resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a positive reputation as a key contributor to company performance. Progent's goal is to fix rather than merely report problems.
24 Hour Citrix XenApp Windows Application Delivery Consulting Services
XenApp Application Delivery Consultants
Progent's Citrix experts can help you to plan, implement, administer, and troubleshoot a virtual application delivery solution built on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to manage and maintain a remote datacenter that features high uptime, advanced security, and fast disaster recovery.
SQL Reporting
Applications Consulting Microsoft SQL Server
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of cutting-edge enterprise-class programs that can give your business a significant competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Windows PC Simulation on Mac Remote Consulting
Microsoft Virtual PC for Mac Network Consultant
For companies with a combination of Apple Mac and Microsoft Windows desktops, there are two popular solutions for running Windows-dependent software on a Mac: an external connection to a physical Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-powered PC to run Windows applications and access system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so you can use Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist you to manage these products for running Windows programs on your Apple Macs and can also help your organization to assess and configure third-party products for Microsoft Windows platform emulation.
Consultants Catalyst 9162 Access Point
Technical Support Cisco DNA Center
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
CCDP Expert Certified wireless IP phone security Computer Consultant
Wi-Fi VoIP phone integration Computer Consulting
Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer remote and on-premises assistance to help you build and manage a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
NetDocuments Configuration Consulting
NetDocs and Microsoft 365 Specialist
NetDocuments (NetDocs) is a cloud-based document management system built for law practices. Progent can provide online guidance from NetDocuments experts to assist your law firm to plan, configure, manage, tune, or debug a document management system (DMS) environment based on NetDocuments.
Snatch ransomware protection and recovery Consulting
Sodinokibi ransomware protection and recovery Consulting
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's ability either to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to gather information concerning your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your business requirements.
Problem Escalation Through Teamwork Tech Consultant
Problem Escalation Through Teamwork Support Firm
Progent's team of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, at the forefront of IT support, performing a broad variety of IT projects for an extensive mix of customers. Every Progent support professional shares a proven set of individual best practices that are incorporated into shared leading practices training that Progent instills in its consulting team. This ensures that you get not just expert technical skills, but also a consultant with field-tested approaches for using computer knowledge to fix actual network problems rapidly.
24-Hour Microsoft Expert Internet Security and Acceleration Server 2006 Integration
24x7 ISA Server 2006 Online Help
Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet applications while enabling increased productivity by making these applications available to legitimate remote or mobile users. ISA Server helps guard corporate applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you plan, deploy, configure, and maintain ISA Server 2006 on your system so that your business achieves a highly functional and affordable balance of security, convenience, and speed.
Network Management Networking Organization
Network Management Consultancy Services Company
Progent's Cisco-Certified network engineers can show you how to run Cisco's network management utilities alongside a variety of specialized third-party applications to create a complete network management solution in order to keep your network running smoothly, conserve limited resources, guard your data, recover quickly from device breakdown or malicious attacks, and enable you to expand or reassign network resources sensibly and affordably as your business evolves.
Active Directory Troubleshooting
Azure Active Directory Domain Services IT Consulting
Progent can help you to plan and carry out an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to unify identity services across onsite and Azure assets.
Security Contractors Check Point 16000 Firewalls
24-Hour Security Consulting Check Point 5000 Firewalls
Progent's Check Point experts can help you select and configure Check Point Software Firewall/VPN utilities and hardware based on Check Point Software's security platform to provide an economical and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a single source for on-going technical support, maintenance, education, and design expertise.
Duo MFA and Single Sign-on Integration Support
ProSight Duo MFA Remote Troubleshooting
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
24/7 Cisco Firepower 1000 Series Firewalls Remote Consulting
Cisco Firepower 9300 Series Firewalls Online Help
The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your current PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Largest Operations Manager Consultant Services
System Center MOM Consult
Progent provides a variety of network support packages for small companies. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling abilities of Microsoft System Center Operations Manager, a state-of-the-art server and IT support software platform that tracks the availability, performance, and safety of your information system and identifies potential troubles before they can disrupt your network. With Progent's affordably priced IT support packages, small businesses can select a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Design Firms Power BI Report Server
Power BI Sharing Reporting
Progent's Power BI consultants can help you to plan, install, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to organize your target data for Power BI reports and dashboards. Progent can assist you build and administer an on-premises, cloud, or hybrid network model for Power BI.
Professionals VMware VCDX
VMware vSphere Integration Online Consulting
Progent offers the support of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid deployments. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver high availability, data security, and application mobility.
Computer Consultant SQL Server 2012 Security
24x7 Microsoft SQL Server 2012 Support Outsourcing
Progent can provide the expertise of certified engineers and seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security consultants to assist your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Technical Consultant MS CRM
CRM Remote Support
Microsoft CRM helps mid-market companies build positive customer interactions. Integrated Sales and Customer Service modules allow employees to share data to help improve selling success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft CRM with your marketing or customer support databases.
Windows and Solaris Integration
Top Rated UNIX with Windows Support Outsourcing
Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange Contractor
Microsoft Exchange Server 2003 Network Integration
Progent's Microsoft-certified professionals average more than 10 years of experience providing unified communications solutions for customers ranging from small businesses to global enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email environments, and facilitate remote and wireless email access. Progent's Microsoft Exchange consulting services can assist you in designing and carrying out a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 desktops running Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Dynamics GP Development Consulting
Dynamics GP Development Specialist
Progent's seasoned solution designers and programmers can assist your business to create customizations to Microsoft GP/Great Plains that support the unique requirement of your organization without losing the advantages of Windows integration. Progent can also provide help with a range of development technologies that can be used to create integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Mac Configuration Specialist
Mac Configuration Engineer
Progent offers national remote technical support and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's engineers can provide Mac clients a range of IT services such as desktop assistance, upgrading to the current edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote technical support provides optimum leverage for your IT dollar by extending user productivity and shortening the time billed for computer analysis and repair. Advanced online support technology and experienced technicians and engineers combine to enable Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In most of situations your IT issues can be remediated over the phone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help with the most challenging system problems.
Microsoft Certified Partner Office SharePoint Server 2016 Network Engineer
Office SharePoint Server 2010 IT Consultants
Progent's Microsoft-authorized consultants can help you rationalize the economic case for deploying Microsoft SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your application, offer setup and integration expertise, assist you to set up MS SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with SharePoint Portal Server 2007, develop a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
Windows 2012 R2 Cluster Shared Volumes Support
Cluster Server Windows 2012 R2 Technical Support
Progent's certified failover clustering experts can help companies of all sizes to assess the advantages of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
Proxim Wireless Case Study
Proxim Wireless Case Study
Progent provided a wireless networking environment that enabled a school to improve productivity and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better bandwidth and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.
Microsoft Software Update Services On-site Support
Windows Server Update Services Professionals
Microsoft Windows Server Update Services allows information technology administrators to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT personnel can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
System Center Operations Manager Online Technical Support
IT Consultant Monitoring and Reporting
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate serious problems detected by Microsoft SCOM 2012.
SCCM 2016 Remote Technical Support
Consultants SCCM 2016 Troubleshooting
Configuration Manager 2016 automates software deployment and updating, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, allows secure self service, and offers a common control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can help your organization with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Technology Consulting Fault-tolerant Data Center
High Availability Data Center Network Consulting
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small companies because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to create an in-house data center that offers even a basic degree of fault tolerance is too costly for typical small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.
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