Expanding your remote workforce can have a significant effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Carlsbad company to select the right tools and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from as-needed expertise for helping you past occasional technical bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help Carlsbad, California organizations to succeed with any facet of creating a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.

IP Voice Integration for Teleworkers
Extending the business phone system to accommodate remote users is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX products are popular with SMBs to support remote users. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can assist businesses of any size to plan or tune a remote IP voice environment that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia apps used across the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early IP voice products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and provide on-demand integration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Carlsbad, California business, call 1-800-993-9400 or visit Contact Progent.