Enlarging your telecommuter workforce may have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Carlsbad organization to select the right technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers services that go from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can assist Carlsbad, California businesses to with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and unified management.
IP Voice Solutions for Remote Workers
Expanding the company PBX system to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-centric VoIP products are popular with small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of any size to design or maintain a remote IP voice environment that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. CUCM supports other combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate firewall
such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and deliver on-demand deployment and debugging services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Carlsbad, California business, call 1-800-993-9400 or refer to Contact Progent.