Expanding your telecommuter workforce can have a significant impact on network infrastructure, security, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Carlsbad organization to pick the right tools and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Carlsbad, California businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the corporate phone system to include remote users is vital to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice management. Progent can assist organizations of all sizes to plan or maintain a telecommuter IP voice environment that provides the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their existing Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. CUCM supports additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can assist you to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and provide as-needed deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter environment for your Carlsbad, California business, phone 1-800-993-9400 or refer to Contact Progent.