Enlarging your remote workforce can have a major effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Carlsbad company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Carlsbad, California companies to with any facet of building a high-performing remote work ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and unified management.
IP Voice Solutions for At-Home Workers
Extending the business phone environment to include remote users is vital to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter IP voice environment that provides the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their existing Cisco IP voice systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM supports other combined media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older VoIP platforms, see CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate firewall
such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these solutions and provide on-demand deployment and troubleshooting services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Carlsbad, California company, phone 1-800-993-9400 or visit Contact Progent.