Expanding your telecommuter workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting SMBs to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Carlsbad organization to pick the right tools and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Carlsbad, California organizations to with any facet of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Extending the company phone environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of any size to design or tune a remote IP voice environment that delivers the versatility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed throughout the network. CUCM manages other mixed media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, see CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and provide online integration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Carlsbad, California business, phone 1-800-993-9400 or visit Contact Progent.