Expanding your remote workforce may have a significant impact on network infrastructure, security, and corporate processes. Progent has two decades of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Carlsbad organization to select the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Carlsbad, California companies to succeed with any aspect of building a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, endpoint security, data protection solutions, and unified management.

IP Voice Integration for Remote Workers
Expanding the corporate phone system to include teleworkers is critical to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of any size to design or tune a remote IP voice service that delivers the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Carlsbad, California company, phone 1-800-993-9400 or refer to Contact Progent.