Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Carlsbad company to pick the appropriate tools and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from on demand guidance for helping you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can help Carlsbad, California businesses to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, backup/restore solutions, and centralized management.

IP Voice Solutions for Teleworkers
Expanding the business phone system to include remote users is critical to supporting a productive work-at-home solution. A variety of cloud-centric VoIP products are used by SMBs to server remote users. Many enterprises rely on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of all sizes to plan or tune a telecommuter IP voice environment that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations optimize their current Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. CUCM supports other combined media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and provide as-needed configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your Carlsbad, California organization, phone 1-800-993-9400 or go to Contact Progent.