Enlarging your telecommuter workforce may have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Carlsbad organization to select the appropriate technologies and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Carlsbad, California businesses to succeed with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and unified management.

VoIP Integration for At-Home Workers
Expanding the business phone environment to accommodate telecommuters is critical to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or legacy products for IP voice management. Progent can assist organizations of any size to plan or tune a remote VoIP service that provides the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager supports other combined media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, see CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other early IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and provide online integration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Carlsbad, California organization, phone 1-800-993-9400 or refer to Contact Progent.