Enlarging your telecommuter workforce may have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Carlsbad organization to select the right technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers services that go from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Carlsbad, California businesses to with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Remote Workers
Expanding the company PBX system to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-centric VoIP products are popular with small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of any size to design or maintain a remote IP voice environment that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. CUCM supports other combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and deliver on-demand deployment and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Carlsbad, California business, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally control network environments that span branch offices, data centers, private clouds and public clouds.

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    Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a degree of network stability that was previously limited to large enterprises. Progent offers a variety RMM solutions available as low-cost service packages designed to assist your company to identify and resolve a an array of IT network problems before they get big enough to disrupt your business.

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    By using virtual server technology, businesses are able to operate many virtual machines on a single physical server. Virtual server technology allows IT organizations to enjoy all the advantages of server isolation, while avoiding the costs that goes with buying extra server equipment. Virtual servers are the critical technology for private clouds, which offer major advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving data protection, system availability, and disaster recovery. Other useful server management technologies include network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's professional server management consultants can help you in all aspects of server consolidation and management to allow your company to cut costs and conserve time.

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