Enlarging your remote workforce may have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to design, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Carlsbad company to pick the appropriate technologies and follow leading practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers support services that go from on demand guidance for helping you over challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent can assist Carlsbad, California organizations to with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.

VoIP Integration for Teleworkers
Expanding the company PBX environment to include teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-based IP voice products are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can help organizations of any size to design or tune a remote VoIP environment that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses tune their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports other mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Carlsbad, California business, call 1-800-993-9400 or visit Contact Progent.