Expanding your remote workforce may have a major effect on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Carlsbad company to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services that go from on demand guidance for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Carlsbad, California organizations to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Extending the business PBX environment to include telecommuters is critical to maintaining a productive work-at-home solution. A variety of cloud-based IP voice products are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's current or older platforms for IP voice management. Progent can help organizations of all sizes to plan or tune a telecommuter VoIP service that delivers the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their current Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP products, refer to CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your Carlsbad, California business, call 1-800-993-9400 or refer to Contact Progent.