Expanding your remote workforce may have a significant impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Carlsbad organization to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Carlsbad, California companies to succeed with any facet of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

IP Voice Solutions for Remote Workers
Extending the company phone system to accommodate teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-centric IP voice platforms are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or older platforms for IP voice solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter IP voice environment that delivers the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help organizations optimize their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional combined media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see CUCM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these VoIP solutions and provide on-demand deployment and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Carlsbad, California company, call 1-800-993-9400 or refer to Contact Progent.