Carlsbad At Home Workers Connectivity Consultants
Solution Planning, Implementation, Management and Troubleshooting Consulting
Enlarging your at-home workforce can have a major impact on IT architecture, security, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Carlsbad organization to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services ranging from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can assist Carlsbad, California companies to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, data security, data protection solutions, and unified management.
Infrastructure for Telecommuters
Integrating the network infrastructure needed for a remote workforce can be particularly challenging if you must accommodate a mix of worker-owned equipment like desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware levels. Progent's background providing remote help for both legacy and modern IT products in virtual office solutions allows you to make efficient use of your existing infrastructure and provides you with fast access to expertise for making essential updates. Support services offered by Progent to help your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology allows you to establish a secure connection for authorized at-home workers to use IT assets situated at your corporate data center or in the cloud. Progent can help your company to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's AnyConnect software for secure VPN tunneling for a wide selection of endpoint devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms allow a telecommuter to view and use a remote computer's desktop. This technology provides network managers more control over the computing environment of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert online support for configuring routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, often shared by families and guests, are frequently used by at-home employees to access their Internet router for work. This can cause throughput as well as security problems. Progent can help you to mitigate these problems by delivering expertise that include Cisco Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point integration assistance.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate data center. Mission-critical processes might require backup Internet connections in the event the primary connection fails. Progent offers expertise for picking ISPs, selecting sensible service offerings, and setting up fault-tolerant Internet access. Refer to Internet access integration services.
IP Voice Integration for At-Home Workers
Extending the corporate phone environment to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX products are popular with SMBs to server remote users. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can assist businesses of any size to design or maintain a remote VoIP service that delivers the versatility, convenience and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their current Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia apps used across the network. CUCM supports additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these VoIP solutions and deliver online integration and debugging services.
Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations utilize multiple products to accommodate their various partners and clients. Progent can assist you to manage your current conferencing ecosystem and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business client software to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for additional Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help you to tune your network infrastructure to host them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful ecosystem of productivity apps that create a cohesive user experience for sharing information throughout multiple sites and on a broad selection of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their original releases and can help your company to deploy these flagship collaboration products to maximize the effectiveness of your remote workers.
SharePoint utilizes web sites to enable collaboration and knowledge sharing by offering policy-based delivery of content, workflow, and tools for looking through enterprise-wide information silos. SharePoint permits you to create protected web portals that permits at-home workforce to see and update consolidated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting expertise, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, go to deployment consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to OneDrive, and colleagues anywhere can access them safely via a web browser. Included with Office 365, OneDrive allows at-home workers to co-edit documents. Edits created offline are automatically uploaded when you go back online. To find out about Progent's consulting services for Microsoft OneDrive, go to Microsoft Onedrive integration consulting.
Cloud Integration Services for At-Home Workers
Progent offers fast and affordable remote assistance for enabling organizations to create, manage and repair integrated hybrid network models that combine physical data centers, remote workers, branches, plus cloud services. Progent can provide expertise for all modes of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers fix issues with cloud access, authentication, and cybersecurity.
Microsoft Azure is a leading family of cloud services that allows you to use infrastructure, servers, and key apps running on Microsoft's massive cloud. Azure features over one hundred services services including hosting for Windows and Linux-based virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and data backup. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent can also help you establish secure connections to Azure for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. For details about Progent's expertise for Microsoft Azure, go to Microsoft Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity applications and cloud-based services available on a subscription basis. Office applications and services are marketed in a variety of plans designed for users ranging from individuals and households to large enterprises. Progent can provide fast and easy online access to experts knowledgeable about Office 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to assess the numerous subscription bundles available for Office 365 and deploy 365 applications for your teleworkers to achieve top business value. For information about Progent's support services for Microsoft Office 365, see Microsoft Office 365 integration support.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product product suite. Exchange Online offers the benefits of reduced costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to run seamlessly with on-premises Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's Exchange consultants are available for as-needed assistance to get you past tough technical bottlenecks and can also provide end-to-end project management services to make sure your telecommuters have easy and secure access to your Microsoft 365 Exchange Online environment. For details Progent's support services for Exchange Online, see Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's leading provider of cloud-based services. Progent offers quick and economical online contact with cloud connectivity consultants who can assist your business to design, implement, manage, and debug hybrid information networks that integrate Amazon AWS cloud services with local resources and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to build a high-availability network architecture to make sure your employees have a productive computing environment regardless of whether they are working from your main office, a branch office, at home, or on the move. To learn about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud Platform is a popular set of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT resources with the Google Cloud Platform, and Progent's database consultants can help you make your critical apps cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to set up virtual machines on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage, and simplify identity control for teleworkers with GCP Cloud Identity. Progent's consultants can also assist you to use GCP's management tools to control and track your Google Cloud ecosystem. For details, see Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Services for Teleworkers
A sudden, company-wide transition to a from-home business model, which might be motivated by an epidemic or as an element of a disaster recovery process, can overwhelm even a well-staffed internal Call Center. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Support Desk with Progent's remote Technical Response Center team.
- Progent's Standard Support Desk services utilize Progent's extensive team of online IT support experts along with enterprise-class trouble ticketing and tracking software to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 PC technical support from initial service requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to check or revise the status of their current tickets, enter information, and append screenshots or relevant files. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 desktop support charges, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to resolve complex problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service enables you to supplement your current Call Center organization by splitting delivery of Help Desk Call Center support services transparently between your in-house support personnel and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collaborative support solution based on the number one professional services automation (PSA) platform for handling service requests and ticketing, assigning ownership, monitoring progress, and producing management reports. For information about how Progent's Support Desk Supplementation Services can help your company to deliver best-in-class IT support to your at-home workforce, go to Progent's Support Desk augmentation Services.
Security and Compliance for At-Home Workers
Teleworkers commonly run their own computers and work in an unsecured area. This increases their vulnerability to cyber threats and calls for careful deployment of security appliances, remote security monitoring, and the enforcement of policies based on leading practices. Progent's veteran roster of certified cybersecurity professionals can assist you to design, deploy and manage a modern security environment that protects sensitive information in networks that incorporate at-home workers.
- Firewalls enable companies to build a network environment that can be securely accessed by local users and by telecommuters, mobile users, vendors, customers, and other stakeholders. Modern firewall devices allow you to configure and control appropriate access rights to various groups of users and to expand your network and modify your security profile as your company evolves and as cyber threats grow increasingly complex. Progent works with both new and legacy firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, visit firewall integration and support services.
- Remote Endpoint Security Monitoring makes it possible to track the various computers used by telecommuters and either reject or spot and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every secured endpoint device, watching all activity and utilizing advanced behavioral threat analysis to detect new threats on arrival. When a cyberattack is discovered, ProSight ASM immediately disconnects the targeted device from the corporate network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints stay protected even when they are offline. To find out more about ProSight ASM, visit remote endpoint monitoring for remote workers.
- Security Audits can assess the exposure of your information system to all types of outside and internal security attacks for an environment that includes at-home workers. Progent can run remote, automated security analysis software for quickly and economically uncovering a wide variety of security gaps that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be provided by network security professionals with advanced credentials including CISM, CISSP, and GIAC, can assist your business to audit your workflows and governance policies and assess your IT architecture to enable you to design the highest level of security for your an at-home workforce.
Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital information so as to prevent data loss and reduce recovery time and effort in the event of storage problems due to hardware breakdowns, software glitches, operator mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to design and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for at-home workers must address diverse types of user-owned endpoint devices. Progent can provide fast remote access to consultants knowledgeable about a wide range of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity plans commonly envision circumstances that require a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist your company to develop, document and test a DR/BC strategy that addresses the logistics of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager offers a unified solution for safeguarding critical information by managing local, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Remote endpoint computers can be personally owned or company owned. Network administrators managing the enrolled endpoint computers of at-home workers can utilize Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for permission to access data and resources, set passwords, create VPN connections, determine how telecommuters share information, establish threat defense, verify compliance, and erase corporate information from missing, stolen or deactivated devices. Intune runs with iOS, Android, Windows, and macOS endpoints. To learn about Intune and to find out how Progent can assist your company to use this platform to administer the endpoint devices of your at-home workers, go to Intune teleworker device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that allows network managers to keep offsite endpoints current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual application delivery technology for authorization control, app management, and configuration management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Top capabilities of VMware Workspace ONE include rapid remote provisioning of new notebooks, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud-based services. For information about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Carlsbad, California business, phone
An index of content::
Internal Security Inventory Specialists
Network Security Inventory Consult
Progent provides small businesses two low-cost security inventory scanning packages that provide, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by expert security specialists who interpret the results of the scan, deliver objective evaluations of your existing network security, and make recommendations for enhancements. Progent has developed two complementary network security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while offering enterprise-quality evaluations of your IT network's vulnerability to attack.
Supplemental Help Desk Specialist
24x7 Help Desk Sharing Network Consultants
Progent's Microsoft and Cisco certified experts provide several service programs to help medium-size and large organizations create an efficient and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies analyze the various top level Help Desk software packages available and determine which products may be too expensive, lack critical functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to augment their in-house Help Desk team for special tasks or to fill in for vacationing or incapacitated personnel.
Juniper NetScreen VPN Security Team
Network Consultant Juniper Firewall/VPN
Progent's Juniper Networks-authorized NetScreen engineer can assist you to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.
MOM 2007 Remote Support
Operations Manager Integration Support
Medium-size businesses can derive all the advantages of System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's economically priced network support programs, mid-size organizations can choose a basic co-sourcing package built around Operations Manager with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer medium-size company information systems world-class reliability, protection and performance.
24 Hour Cisco SIP Infrastructure Solutions Remote Consulting
Urgent Cisco SIP Infrastructure Solutions Support and Setup
Progent's Cisco-certified SIP infrastructure experts can assist you to plan, deploy, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective online or onsite expertise to help you to move efficiently to a productive unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Small Business 100 AP IT Consultants
Remote Technical Support Small Business WAPs
Progent's Cisco-certified wireless integration consulting experts can help you to configure, manage, and debug Cisco Small Business Wireless APs.
Office 365 and Android Remote Technical Support
Office 365 and Apple iOS Computer Consultant
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Nexus Switch Latency Specialists
Nexus 6000 Switch Network Consulting
Nexus series switches are engineered to provide the performance, scale, dependability, virtualization support, capacity, data protection and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting expertise to assist you to create an efficient network architecture, build test environments to validate your switching solution, install and configure Nexus switches, define and enforce appropriate policies, run security vulnerability assessments, configure proactive monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the powerful high-availability (HA) features available for Cisco's Nexus products. Progent can also help you to upgrade non-disruptively from outdated Nexus models or Catalyst switches to current Nexus platforms.
Open Now Microsoft Certified SharePoint 2013 Information Technology Consulting
SharePoint 2013 Online Help
Progent has been delivering SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in specific jobs associated with your SharePoint 2013 deployment.
XenApp and Citrix Access Gateway Computer Consulting
XenApp Virtual Application Delivery Specialist
Progent's Citrix experts can assist you to design, install, administer, and troubleshoot a virtual Windows application delivery and management solution based on XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can help your organization to administer and support an off-site datacenter that features high availability, advanced security, and fast disaster recovery.
Consultants Microsoft SQL Server
Microsoft SQL Engineers
Progent's certified SQL Server application programmers and database administrators offer remote consulting to help businesses of any size to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any element of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and data warehousing.
Certified Microsoft Partner Small Business Computer Consulting Firm
Microsoft Certified Partner Network Design
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and commitment required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete support for your information system.
7600 Edge Router Online Technical Support
Top ISR G2 Routers Integration Services
Cisco offers an extensive array of routers including routers built to deliver the security, performance, and reliability required by organizations from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Microsoft Office Remote Technical Support
Microsoft Office Technology Support
Progent’s computer outsourcing services for small businesses include designing Windows XP, .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving chronic integration issues, and producing a comprehensive security plan. Progent can show you how to enhance system availability and throughput via zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also offers special project help for large-scale migrations and can assist with needs definition, resource identification, bill of materials development, vendor qualification, procurement coordination, and complete documentation. Progent’s IT outsourcing help also features education for office productivity programs such as Office XP.
Remote Workers IT Services
Professional At Home Workers
Progent has 20 years of experience helping small and mid-size organizations to design, deploy, optimize, manage, and debug information networks that support at-home workers.
Support Outsourcing System Center Operations Manager
Remote Technical Support Microsoft Operations Manager
Progent provides a selection of network service bundles for small businesses. These information technology outsourcing and network monitoring services are built around the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and system management product that monitors the availability, throughput, and security of your information system and isolates incipient troubles before they can bring down your network. With Progent's economically priced network service programs, small companies can choose a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.
Specialists WiMax
Internet Access Technology Professional
Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution meets your business requirements. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a different ISP and/or service plan. Provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and upgrading dependable BGP architectures.
24 Hour SQL Server 2008 Upgrade Consulting
Design Firms SQL
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Cisco Architecture IT Consulting Firms
Cisco Firewall Information Technology Consulting Firms
Progent can help your organization to utilize Cisco's infrastructure products to build a solid basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, versatility, uptime, and recoverability.
IT Outsourcing Consultancy
Professional CIO Outsourcing
Progent can deliver comprehensive remote support for all technologies common to small business information systems and allows you to outsource a variety of strategic, on-demand services such as a temporary CIO to offer senior-level IT design and negotiating skills, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for critical projects like site relocations oroperating system migrations, connectivity consultants for designing fast and reliable infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, customize, or troubleshoot business application programs.
Engineer Remote Server Management Cards
24x7x365 Aten IP9001 Technology Professional
Remote management cards offer IT managers complete control over a server without the need for a personal presence. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical support. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Microsoft Certified Exchange 2010 Upgrade Engineers
Exchange Migration Professional
Progent can provide comprehensive help for every step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, specification of all new software and equipment required, suggested sourcing, system testing at customer site or at Progent's test facility, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and webinar training for client's IT group and users.
Colocation Center Migration Network Consulting
24-Hour Colocation Center Migration Support and Help
Colocation sites allow businesses to share world-class data centers for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation program such as choosing and migrating to a colocation site, designing system architecture, specifying required equipment, on-site and remote maintenance, establishing offsite network administration, and training your IT personnel.
CISSP-ISSAP Security Services
Consultants CISSP Certified Information Security Officer
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of information system security. Progent can create efficient security systems that protect a small business against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile users accessing network resources spread across a mix of physical sites and various clouds.
WatchGuard Fireware Compliance Auditor
WatchGuard Firewall Security Auditor
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
System Center Operations Manager Technology Consulting Services
System Center MOM Engineers
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and fixing SCOM environments and can provide organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
MetroCluster Switch Integration Consulting
Top Ranked MetroCluster Management Engineer
Progent offers enterprise customers the services of a certified NetApp consultant for online or on-premises support for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably following best practices.
Integration Services SCDPM 2012 Backup and Recovery
Top Rated SCDPM 2012 Deduplication Consultant
Progent's Microsoft-certified consultants can provide online or in-person support to help businesses of any size to plan, deploy, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging issues, or full project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Windows Active Directory Online Technical Support
Microsoft Active Directory Consultant Services
Windows Active Directory requires extensive practical experience to configure optimally across a large corporation. Progent’s Microsoft Premier consultants are skilled in designing, deploying, and troubleshooting complex Enterprise AD projects. Progent’s fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual beta software configuration objects in production AD environments, and fixing unsuccessful configurations of Active Directory and AD-integrated programs.
Consulting Meraki MR34 Access Point
Meraki Access Point Management Information Technology Consulting
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and troubleshooting services to assist you to plan, install, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also help you to plan and implement hybrid environments that combine local and cloud-hosted resources and that deliver easy access, enhanced security and compliance, unified management, and dependable performance for all your wired and wireless devices.
24 Hour Network Security Assessment Services
Consultants Security Evaluation
Progent offers special network security packages designed to provide larger institutions an impartial and comprehensive network security evaluation from a group of certified security engineers. All Progent's security evaluation packages incorporate a suite of procedures like automated scans from inside and from outside your corporate firewall, expert interpretation of captured data by certified security consultants, creation of a paper explaining the findings, plus a live high-level executive outbrief and an in-depth live outbrief for internal network administrators.
Azure enterprise hybrid cloud solutions Consultant
Programming Companies Microsoft Azure AD configuration
Progent can help companies of any size to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and make sure you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
After Hours Exchange Server 2003 Upgrade IT Consultants
Microsoft Exchange Upgrade Network Consultant
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.
Windows, Linux, UNIX, Solaris Consultant Services
Linux, Windows Technology Professional
If your business computer system mixes Linux technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for simple management, transparent information exchange, high availability, superior throughput, and strong protection. Progent's UNIX/Linux and Microsoft Windows coexistence assistance services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and troubleshooting, in-person technical support, and Contact Center outsourcing.
Operations Manager Online Technical Support
24/7 Monitoring and Reporting Computer Consultants
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
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