Carlsbad Telecommuters Integration Consulting
Solution Design, Setup, Administration and Help Desk Consulting
Expanding your at-home workforce can have a significant impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Carlsbad company to pick the appropriate tools and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent can provide support services ranging from as-needed expertise for getting you over challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can assist Carlsbad, California organizations to with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure required to support a remote workforce can be especially complicated if you must manage a mix of worker-owned hardware such as PCs and notebooks, Internet routers, and wireless appliances from various manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering online support for both outdated and modern IT products in remote office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Support services available from Progent to help you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a safe connection for authorized remote employees to access IT resources located at your company data center or in the cloud. Progent can help you to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a wide range of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow an at-home worker to view and interact with a data center PC's desktop. This technology gives IT managers substantial control over the computing environment of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewalls. Progent can provide expert online support for deploying home routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by the whole family and guests, are frequently used by at-home employees to connect to their router for work. This can create throughput as well as security problems. Progent can help you to resolve these problems by providing services like Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi access point integration help.
- Internet connectivity solutions affect the speed and availability of connections between telecommuters and the corporate data center. Line-of-business processes might require redundant Internet access in the event the normal connection breaks. Progent offers expertise for identifying Internet service providers, choosing appropriate service packages, and setting up high-availability Internet connections. Refer to Internet access integration services.
IP Voice Integration for Telecommuters
Extending the company phone system to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based VoIP products are used by SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of all sizes to design or tune a remote IP voice service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses tune their existing Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can assist your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these solutions and provide online configuration and troubleshooting expertise.
Video Conferencing for Teleworkers
A broad range of video conferencing products from major technology companies enable virtual discussions, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's support expertise for Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include video calling, persistent chat, plus data sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your WAN architecture to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a rich ecosystem of applications that deliver a consistent user interface for sharing data and ideas across multiple sites and on a broad range of endpoint computers. Progent has delivered online consulting services for SharePoint and Exchange since their first releases and can help your company to tune these flagship collaboration products to optimize the effectiveness of your at-home workers.
SharePoint utilizes web sites to allow collaboration and knowledge sharing by offering policy-based access to data, workflow, and utilities for searching through enterprise-wide business data. SharePoint allows you to build protected portals that permits remote workers to see and update consolidated business intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, visit integration consulting for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud-based storage service, comparable to GoogleDrive. Remote workers can save files to OneDrive, and co-workers can share them safely via a web browser. Included with Microsoft 365, OneDrive allows remote workers to co-author files. Revisions made offline are automatically synced when you reconnect to the Internet. For information about Progent's expertise for Microsoft OneDrive, see Microsoft Onedrive integration consulting.
Cloud Integration for Remote Workers
Progent can provide advanced remote assistance for enabling organizations to create, manage and optimize integrated network models that include internal data centers, telecommuters, branch offices, and cloud services. Progent can provide top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters resolve problems with cloud access, authentication, and security.
Microsoft Azure is a popular family of public cloud services that allows you to utilize infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Microsoft Azure offers more than one hundred cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent can also help you establish secure connections to Azure services for teleworkers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's consulting services for Azure, visit Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud-based services available on a subscription basis. Microsoft apps and services are marketed in a selection of bundles designed for customers ranging from students and small offices to large enterprises. Progent can provide fast and affordable online contact with consultants familiar with Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to assess the numerous subscription bundles available for Office 365 and configure 365 apps for your at-home workers to achieve maximum business value. For details about Progent's expertise for Microsoft Office 365, visit Microsoft Office 365 consulting support.
Office 365 Exchange Online is among the most popular cloud-based applications in the Office 365 product product suite. Office 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, allowing customers to build hybrid cloud/onsite networks. Progent's certified Exchange experts are available for as-needed help to guide you through tough IT roadblocks and also offer end-to-end project management outsourcing to ensure your telecommuters have easy and safe access to your Office 365 Exchange Online environment. For information Progent's expertise for Office 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and support consulting.
Amazon AWS is a trailblazer in the public cloud arena and is the world's top source of cloud-based services. Progent can provide quick and economical online contact with cloud connectivity consultants who can assist your organization to plan, deploy, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local data centers and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to build a high-uptime network model so your employees have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For information about Progent's consulting services for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform is a popular set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help your organization to extend your current IT resources with the Google Cloud, and Progent's database experts can help you make your mission-critical apps cloud ready so your remote workers can take full advantage of Google Cloud services. Progent can assist your business to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with Google Cloud Storage services, and streamline identity management for teleworkers with GCP Cloud Identity services. Progent's experts can also help your business to use GCP's management tools to control and monitor your GCP environment. To learn, go to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Telecommuters
A fast, company-wide changeover to a from-home workforce, which could be driven by a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's nationwide team of online technical support experts along with enterprise-class ticketing and tracking technology to offer an economical, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 desktop support from initial service requests through trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to track or update the status of their current trouble tickets, enter information, and upload screen captures and attachments. Support services are provided at a significant price reduction off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 IT specialists to resolve advanced issues. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Support Desk Supplemental Service allows your business to augment your existing Call Desk staff by sharing responsibilities for Call Center support seamlessly between your in-house IT support staff and Progent's nationwide team of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service uses a collective support solution utilizing the number one professional services automation platform for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and producing management reports. For details about how Progent's Support Desk Augmentation Services can help your company to deliver world-class IT support to your teleworkers, visit Progent's Call Center augmentation Services.
Cybersecurity for Remote Workers
Telecommuters commonly use their own equipment and work in an unsecured area. This increases their exposure to cyber threats and calls for judicious use of firewalls, remote monitoring, and the enforcement of security policies in compliance with best practices. Progent's seasoned team of certified data security experts can help you to plan, deploy and manage a compliant security solution that guards critical data in IT networks that include at-home workers.
- Firewalls allow you to create a network environment that can be securely utilized by on-premises users as well as by at-home workers, mobile employees, suppliers, customers, and the public. Next-generation firewall devices allow you to configure and manage different access rights to various classes of users and to expand your IT network and adjust your security as your company evolves and as network attacks become more sophisticated. Progent supports both current and older security devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration expertise, go to firewall configuration and support services.
- Remote Endpoint Security Monitoring makes it possible to watch over the disparate computers utilized by at-home workers and either block or spot and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint device, monitoring all activity and utilizing advanced machine learning and full execution context to identify new threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the targeted device from the network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints remain secure even if they are offline. To find out more about ProSight ASM, go to remote endpoint monitoring for remote workers.
- Security Audits can evaluate the exposure of your network to all types of outside and internal security threats for a network that incorporates telecommuters. Progent can deploy online, automated security analysis software for rapidly and economically detecting a wide variety of security holes that can be found over the Internet. Progent's security audit consulting services, which can be managed by security professionals with advanced certifications such as CISM, ISSAP, and GIAC, can assist your business to audit your processes and policies and assess your IT architecture to allow you to implement top-level protection for your an at-home workforce.
Data Protection Solutions for Remote Workers
Data Protection involves backing up and restoring vital information in order to prevent data loss and minimize recovery time and effort in the event of storage problems due to hardware breakdowns, software hiccups, operator mistakes, malware, or any other reason. Dependable data protection strategies can be particularly challenging to design and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for an at-home workforce must cover multiple kinds of personally owned endpoints. Progent can provide quick online help from experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that require a quick changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can assist your company to produce, document and test a DR/BC strategy that addresses the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager features a unified environment for protecting corporate data by managing onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Managed endpoint computers can be user owned or company owned. IT admins managing the enrolled endpoint computers of at-home workers can utilize Intune to deploy and authenticate apps on managed devices, push patches and certificates, configure policies for permission to access information and networks, set passwords, establish VPN connections, determine how teleworkers share data, set up threat protection, ensure security compliance, and erase corporate data from missing, stolen or decommissioned devices. Intune works with iOS/iPadOS, Google Android, Windows, and macOS/OS X devices. To learn about Intune and to find out how Progent can assist you to use this platform to administer the devices of your at-home workers, visit Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network managers to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint management plus VMware's Horizon virtual software delivery platform for identity control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product through a one-time purchase. Top features of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all categories of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud products. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote device management expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Carlsbad, California business, call
An index of content::
ISA Server Consultant Services
ISA Server Consulting Services
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to design, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your company needs.
Microsoft Small Business Server 2011 Online Technical Support
Computer Consultants SBS 2008
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but manageable information. The IT sophistication of the Microsoft .NET components bundled with Small Business Server requires a computer consultant with real-world experience designing and building seamless, comprehensive business network solutions. Progent's SBS Server consultants have an average of over a decade of background integrating computer networks founded on Microsoft technology. This experience assures you results in deploying, managing, and maintaining network environments that incorporate the Microsoft SBS Server suite of servers and productivity software.
Home Based Network Engineers Subcontractor Jobs
24 Hour Telecommuter Job Home Based Computer Consultants
Progent is convinced that a well architected and implemented network can be a pivotal piece for accelerating any firm's growth, and we follow this philosophy in our corporate system infrastructure. Progent has created a non-stop virtual office network that allows Progent's in-house consultants and certified contractors to offer fast and effective service, collaborate closely on challenging projects, and experience professional and private maturity from being a member of a dynamic company ethos of personal drive and freedom.
Work from Home Network Infrastructure Technology Consulting
Telecommuter Network Infrastructure Professionals
Progent can help small and mid-size companies to design, implement and debug the network infrastructure to support teleworkers.
Virtual Help Desk Help and Support
Call Desk Sharing Configuration
Progent's Network Help Desk Call Center Outsourcing Services for desktop support are intended especially for small businesses who require immediate access to a Help Desk Call Center with expert phone support and effective escalation options but who have to work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.
Technology Professional GIAC Security Audit
Network Traffic Analysis Security Firm
GIAC was founded in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by companies and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the network security disciplines addressed within GIAC accreditation such as evaluating infrastructure vulnerability, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
CCIE Expert Certified Immediate Staffing Services IT Consultant
Microsoft Certified Partner Supplemental IT Staffing Remote Support
Progent's temporary staff augmentation services allow businesses to meet sudden increases in demand for network support personnel without incurring the expense and hassle that come with identifying and hiring reliable technical help and without adding to your permanent workforce.
Biggest Microsoft Management Reporter Expert Development
Programming Companies FRx
Progent can provide online and onsite consulting to help you with any aspect of BI reporting from debugging or modernizing applications to planning and deploying an advanced business intelligence environment. Progent's BI consultants can assist your company to support your existing reporting system, assist you to migrate reports and databases from a discontinued reporting product to a modern one, and provide custom remote mentoring tailored to your individual requirements. Progent’s management reporting and analytics consultants can provide expertise in all popular business analytics reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Cisco VoIP Phones and Contact Center Computer Consultant
Professionals VoIP Phones
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps such as Unified CM IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
ISA 2004 Standard Edition Server On-site Technical Support
Online Troubleshooting ISA 2004 Enterprise Edition Server
Progent’s Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your IT system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can assist you to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft Teams security Consulting
Microsoft Teams and Cisco UC Engineers
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Design Amazon S3 integration
Programming Amazon EC2 mobility
Progent offers cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional expertise to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and within budget.
Deploying Phase: Implementation Server Installation
Envisioning Phase: Requirements Definition Computer Consulting Services
When performing consulting projects for corporate customers, Progent follows a phased methodology based on specified milestones so as to achieve financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and professional deployment. All phases are recorded to make available a comprehensive summary of IT services delivered and to help in ongoing system maintenance.
Mac Phone-based Consultant Services
Mac Computer Consulting Firm
Progent offers national remote help and troubleshooting services for companies who operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and Mac OS X clients a variety of IT services including desktop assistance, migration to the latest edition of OS X from earlier versions of Mac, plus expertise with Mac applications. Progent can also help you with Apple iPhone and Apple iPad integration and management, or migrating to iCloud services. Online IT help provides optimum return for your IT budget by preserving client efficiency and limiting the time billed for network analysis and repair. Sophisticated online support technology and experienced service specialists and engineers allow Progent to handle the majority of network problems without wasting time and money by traveling to your site. In most of situations your network problems can be dealt with by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to help you with the most challenging network issues.
Microsoft Experts Data Recovery MSF
Planning Phase: Design and Architecture Proposals Implementation Consulting Companies
In conducting consulting tasks for enterprise clients, Progent follows a phased methodology based on defined milestones so as to meet financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert deployment. All facets are recorded to make available a detailed summary of technical services performed and to help in downstream system maintenance.
Exchange 2000 Server Upgrade Computer Engineer
Exchange 2000 Upgrade Upgrade Consulting
Progent is one of the most experienced network support companies for integrating email solutions based on Exchange 2000. Progent specializes in helping small companies receive all the advantages of Microsoft Exchange 2000 under typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Windows Desktop Simulation on Apple Mac Online Consulting
Windows Applications on Apple Mac IT Consultant
For companies with a combination of Apple Mac and Microsoft Windows desktops, there are two basic solutions for running Microsoft Windows-dependent software on macOS or OS X: remote access to a physical Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a networked Microsoft Windows-powered PC to use Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so that you can use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these products for using Microsoft Windows applications on your Apple Macs and can also assist your company to evaluate and configure third-party solutions for Microsoft Windows PC emulation.
QTS Sacramento Data Center Consultancy
QTS Data Center Sacramento Specialist
The QTS Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or offsite backup system to Herakles/QTS, Progent can provide a variety of cost-effective services including data center relocation, equipment deployment and updates, infrastructure optimization, comprehensive project management services, virtual server expertise, offsite monitoring, streamlined network management, application programming, disaster recovery/business continuity planning, security assessment, and the use of Progent's Test Lab.
Setup and Support Firesight
Cisco Firewall Integration Specialists
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
VMM Database Technology Consulting
Emergency VMM and SQL Server Integration
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to move from an earlier version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize maximum business value.
24/7 Reporting SQL Server Capacity Planning
Reporting MS SQL Server
SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of creating, integrating, managing, and accessing company data and database programs on platforms ranging from mobile devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
SQL Server 2014 Backup Professional
SQL Server 2014 Security Technical Support Services
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services such as system design, configuration, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Information Transfer Online Technical Support
Knowledge Transfer Help and Support
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent faces few competitors. Small companies who utilize trusted freelance service providers or who employ in-house IT staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, protected, and productive.
Exchange Server 2010 Migration Consultancy
Exchange Upgrade Professionals
Progent's Microsoft-certified engineers can provide affordable remote and on-premises help to implement your migration to Microsoft Exchange 2010, generate thorough documentation of your upgraded messaging system, educate your network support team and users to get them ramped up quickly on Microsoft Exchange 2010, and provide ongoing management consulting and technical support. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Biggest Forefront TMG Consultant Services
Forefront TMG 2010 Technology Consulting
Microsoft Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server solution for an array of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft consultants can help your company to plan and execute test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
24-Hour Microsoft ISA 2004 Server Computer Consultants
Top Microsoft ISA 2004 Server Computer Consultants
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for IT networks with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business design and implement an installation of ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
Online Technical Support Offsite Employees IP Voice
Work from Home VoIP Online Consulting
Progent can assist small and medium-size companies to set up IP voice solutions to provide their at-home workers the advantage of transparent access to the company phone system.
Online Support SCCM 2007 Device Management
Network Consultants System Center 2007 Configuration Manager
Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance compliance, and boost worker output by making sure that critical applications stay current, tracking product licenses, and reporting usage profiles so you can make smart buying choices. Once you are set to update your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth move to SCCM 2012.
Meraki Wave 2 Wi-Fi Access Point Computer Consulting
Meraki Wireless Access Point IT Consulting
Progent's Cisco Meraki Wi-Fi AP consultants provide online and on-premises support services to assist businesses of all sizes to design, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security, manageability and uptime for wired and wireless clients regardless of their location or computing device.
Altaro VM Backup Cloud Management Remote Troubleshooting
Configuration Altaro VM Backup Local
Altaro VM Backup offers small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery capability for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Windows Server 2016 Cluster Operating System Rolling Upgrade IT Consultants
Configuration Windows Server 2016 Hybrid Cloud Integration
Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
Consultants Windows Server 2016 Migration
Windows Server 2016 PowerShell IT Services
Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Exchange Server 2003 Upgrade Technical Support Services
Exchange 2003 Consultant Services
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Lync Server 2013 PSTN Gateway Consultant
After Hours Microsoft Lync Server 2013 Engineers
Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support services to assist you to maintain and repair your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Wireless Bridge Consultant Services
Cisco Meraki wireless On-site Support
Progent’s Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Services NetDocs and Android
Services NetDocs Upgrade
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for the legal profession. Progent can provide online access to NetDocuments consultants who can assist your law firm to design, configure, manage, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Google Cloud Windows Professionals
Google GCP Cloud solutions Consultant
Progent can provide cost-effective online and onsite consulting to help companies to migrate all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Cisco Experts wireless VoIP phones and Meraki APs Support Services
Computer Consultants wireless IP phone integration
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are on the move within office, warehouse, retail or other environments where IT management wants portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune numerous key pieces of your Wi-Fi environment such as APs, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified experts offer remote and on-premises assistance to help you create and manage a Cisco wireless VoIP phone solution by providing services that range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Microsoft Virtual PC for Mac Remote Troubleshooting
VirtualPC for Mac Outsourcing
For companies that have a mix of Apple Mac and Windows computers, there are two basic alternatives for running Windows-only software on a Mac: remote access to a physical Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Windows-based PC to run Windows software and share system resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so you can use Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can help your organization to maintain these solutions for using Microsoft Windows software on your Macs and can in addition help your company to evaluate and configure third-party products for Windows platform simulation.
Automated Desktop Monitoring Configuration
ProSight Remote Server Monitoring IT Consultants
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so any potential issues can be resolved before they can disrupt your business.
SonicWall Gateway Security Suite Firewall Network Install
SonicWall Security Audit Services
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your business operations.
Integration Services Microsoft Hyper-V Server Consolidation
Virtual Server Administration Website IT Consultants
Progent's certified professionals can help you analyze the potential advantages of Hyper-V-powered virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your production applications, evaluate your network and server infrastructure for smooth performance with virtual server technology, assist you in migrating to Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual machines, establish and test disaster recovery processes that maximize network availability, and provide ongoing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
New Jersey Small Business Computer Consulting Companies
New Mexico Manage
Progent’s Technical Response Center offers national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support engineers provide telephone help and remote direct network access to isolate and resolve technical problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of nationwide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed.
Microsoft Operations Manager Case Study
Operations Manager Example Application
Before Progent’s MOM-based solution, network problems were handled reactively, after workers were impacted by them. With the benefit of proactive, automated warnings and trend reports created by MOM, Progent is now able to address system problems before they becomes critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before clients suspect that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to offer small company networks enterprise-class service continuity, security and productivity.
Symantec Security Compliance Auditor
Symantec Raptor Network Consultants
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor family or help you migrate to more recent firewall technology. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall/VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for continuing network support, administration, training, and security consulting.
24/7 Consulting ProSight VM Hosting
ProSight Virtual Server Private Cloud Hosting Consulting Services
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages including lower capital expenditures, savings on operational expense, better executive focus, world-class security, enhanced fault tolerance, and business continuity.
Setup and Support Cloud Backup Security and Compliance
Immediate Professionals ProSight Data Protection Services
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical files, apps and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information.
Microsoft Server Virtualization Consultant Services
Microsoft Server Virtualization On-site Support
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and based on software originally developed by Connectix, provides the power necessary to carry out hardware reduction, software upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready computing environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses wishing to enhance ROI in software development and testing, upgrading from legacy mission-critical software, and hardware consolidation. Progent's certified Virtual Server consultants can assist your IT staff to evaluate and integrate MS Virtual Server.
Remote IT Training Technical Support Services
Knowledge Transfer Remote Support Services
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can focus on offering high-value skills where Progent faces little competition. Small businesses who utilize trusted independent consultants or who maintain in-house IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, protected, and efficient.
NetApp SAN Fabric Consultancy
Specialist MetroCluster Management
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between datacenters that are as far as 185 miles (300km) apart. Progent's roster of seasoned IT experts can assist you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR system to prove adherence with information assurance standards and government mandates.
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