Carlsbad Remote Workers Solutions Consultants
Solution Design, Implementation, Management and Troubleshooting Consulting Services
Enlarging your remote workforce can have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting SMBs to plan, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Carlsbad organization to select the appropriate tools and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from on demand guidance for helping you over challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent can assist Carlsbad, California businesses to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, data security, backup/restore solutions, and unified management.
Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for a remote workforce can be particularly complex if you have to manage a combination of worker-owned hardware such as PCs and laptops, routers, and wireless appliances from different manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online help for both outdated as well as current IT products in virtual office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to expertise for implement necessary updates. Services available from Progent to help your company to create a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a secure connection for authenticated remote employees to use IT resources located at your corporate data center or in a public cloud. Progent can assist you to configure and manage VPN access between your at-home workforce and your key network resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a data center computer's desktop. This technology gives network managers substantial control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and typically support VPN connections, home wireless networks, and firewalls. Progent offers expert remote consulting for configuring home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, often supporting an entire household and guests, are commonly used by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to mitigate these issues by providing services like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi AP setup assistance.
- Internet connectivity methods affect the performance and availability of connections between telecommuters and the corporate data center. Business-critical applications might demand redundant Internet access in the event the primary connection fails. Progent offers expertise for picking service providers, picking sensible service bundles, and integrating fault-tolerant Internet access. See Internet connectivity solutions.
VoIP Solutions for an At-Home Workforce
Expanding the business PBX environment to include teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-based IP voice platforms are used by small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP management. Progent can help businesses of any size to design or maintain a telecommuter IP voice environment that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations tune their current Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and deliver as-needed configuration and debugging expertise.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to maintain your current voice/video conferencing ecosystem and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features such as IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to tune your network architecture to host them.
Microsoft Integrated Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a powerful environment of applications that deliver a cohesive user interface for exchanging data and ideas across a corporate network and on a broad selection of endpoints. Progent has provided remote consulting support for SharePoint and Exchange since their first publication and can help businesses to configure these flagship collaboration platforms to maximize the productivity of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams can enable chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously called Azure Active Directory) for supporting its complete range of features. To learn more about Progent's support services for Microsoft Teams and Teams Premium, visit planning and configuration consulting for Microsoft Teams.
SharePoint uses web sites to allow collaboration and knowledge delivery by offering policy-driven access to content, business processes, and tools for searching through enterprise-wide business data. SharePoint enables you to build secure portals that permits remote workforce to view and update consolidated business intelligence via Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, go to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, refer to planning and configuration consulting services for Exchange Server.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and co-workers can share them securely through a browser. Provided with Microsoft 365, OneDrive allows at-home employees to jointly author documents. Edits made offline are automatically synced when you go back online. For details about Progent's support services for OneDrive, see Onedrive configuration experts.
Public Cloud Integration for Teleworkers
Progent offers affordable remote support for enabling businesses to build, manage and troubleshoot integrated network architectures that combine internal data centers, teleworkers, branches, plus public cloud services. Progent offers top-tier consultant for all modes of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers fix issues with cloud access, identity, and security.
Microsoft Azure is a leading family of cloud services that allows you to utilize IT infrastructure, servers, and critical applications hosted on Microsoft's extensive cloud. Azure features over 100 cloud-based services such as hosting for Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent can also help you establish secure connections to Azure for at-home workers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's consulting services for Azure, see Microsoft Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of business productivity software and cloud-based services offered by subscription. Office applications and cloud services are marketed in a selection of plans designed for users ranging from individuals and households to major enterprises. Progent offers quick and affordable remote contact with experts knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your telecommuters in a way that delivers maximum business value. To find out about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the benefits of reduced costs for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run transparently with local Exchange environments, enabling you to build hybrid cloud/onsite information systems. Progent's Exchange consultants are available for occasional help to get you through tough technical bottlenecks and can also provide end-to-end project management outsourcing to ensure your at-home workers have convenient and safe access to your Exchange Online environment. For details Progent's consulting expertise for Exchange Online, see Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's top source of cloud-based services. Progent offers fast and affordable online contact with cloud connectivity consultants who can help your business to plan, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-availability network architecture to make sure your employees have a productive computing environment whether they are working from your headquarters, a remote branch, from home, or on the move. To learn about Progent's expertise for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud is a leading set of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your existing IT resources with the Google Cloud, and Progent's database consultants can help you make your mission-critical apps cloud ready so your at-home workers can take full advantage of Google Cloud Platform services. Progent can help you to deploy VMs on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and simplify access control for telecommuters with Google Cloud Identity services. Progent's consultants can also assist you to use GCP's management tools to control and monitor your Google Cloud ecosystem. To find out, go to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Remote Workers
A sudden, enterprise-wide transition to a from-home business model, which might be driven by an epidemic or as an element of a disaster recovery plan, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services allow businesses of any size to outsource or supplement their Support Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of remote IT support experts along with world-class ticketing and tracking software to provide an affordable, modern Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from initial help requests through ticket creation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables telecommuters to monitor or revise the status of their active trouble tickets, enter details, and append screen captures or relevant files. Support services are provided at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT experts to resolve complex issues. For details, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows your company to augment your current Support Desk team by splitting responsibilities for Call Center support services seamlessly between your in-house support personnel and Progent's extensive team of PC support technicians and subject matter specialists. Progent's co-managed Help Desk service is based on a co-sourcing support model utilizing the leading PSA platform for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and generating management reports. To learn how Progent's Help Desk Augmentation Services can help your company to deliver world-class desktop support to your teleworkers, refer to Progent's Help Desk augmentation Services.
Cybersecurity for Remote Workers
Work-from-Home employees commonly use their personal devices and usually operate in a poorly secured physical area. This situation multiplies their vulnerability to cyber attacks and calls for careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user training, and the creation of security policies built on best practices. Progent's veteran group of data security solutions consultants can help you to design, implement and maintain a compliant cybersecurity solution that guards vital IT assets in environments that include remote workers.
Firewalls enable companies to create a network environment that can be securely utilized by on-premises users and by at-home workers, mobile users, suppliers, customers, and the public. Next-generation firewall devices permit you to assign and control appropriate permissions to different groups of users and to expand your network and modify your security as your business evolves and as cyber threats grow more complex. Progent works with both new and legacy firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall support services, go to firewall integration and support services.
Remote Endpoint Monitoring makes it easy to watch over the various devices utilized by at-home workers and either reject or identify and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is installed on every protected endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to detect zero-day attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the infected endpoint from the corporate network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints remain secure even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, see remote endpoint security monitoring for remote workers.
Progent's Duo MFA Managed Services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and enter your password you are asked to verify your identity via a device that only you have and that is accessed using a separate network channel. A wide range of devices can be utilized as this added means of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You can designate several validation devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can evaluate the exposure of your network to all classes of outside and internal security attacks for a network that includes teleworkers. Progent can deploy remote, automated cybersecurity analysis software for quickly and affordably detecting a wide variety of security holes that can be surfaced over the Internet. Progent's security audit experts, which can be managed by security experts with advanced credentials such as CISA, CISSP, and GIAC, can help your company to evaluate your procedures and policies and assess your network infrastructure to allow you to design top-level protection for your telecommuters.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous testing of your work-from-home connectivity solution and your internal and perimeter networks to help you expose, rank, fix, and confirm security vulnerabilities before threat actors can take advantage of them. Progent can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent can also assist you to harden your network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-prem, cloud-based, at-home, and perimeter IT resources. To learn additional details about Progent's threat assessment solutions powered by on NodeZero's PEN test products, see Consulting Services for NodeZero's PEN Test Products.
Download White Paper: Securing a Work-From-Home Network
To view or download a white paper describing key things to focus on for protecting an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
Data Protection covers backing up and restoring critical information so as to prevent data loss and minimize recovery time in the event of storage system problems resulting from equipment breakdowns, programming hiccups, human error, malware, or other causes. Dependable data protection strategies can be especially difficult to design and maintain in hybrid environments that incorporate private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for telecommuters must address diverse kinds of user-owned endpoint devices. Progent offers quick remote help from consultants familiar with a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Popular backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help your business to develop, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a centralized solution for protecting corporate data by managing onsite, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and software. Managed endpoint devices can be personally owned or business owned. IT admins managing the endpoint devices of teleworkers can use Intune to deploy and validate applications on devices, push patches and certificates, configure rules for accessing information and networks, manage passwords, establish VPN connections, determine how telecommuters share information, establish threat protection, verify security compliance, and wipe corporate information from lost, stolen or deactivated endpoint devices. Intune runs with Apple iOS, Android, Windows, and macOS computers. For information about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint devices of your teleworkers, see Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that allows network administrators to keep remote endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for access control, app management, and configuration management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a perpetual license. Top features of VMware Workspace ONE include fast over-the-air provisioning of new laptops, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, aggregated management reporting and analytics, email encryption, and integration with Microsoft applications and cloud services. For information about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Carlsbad, California business, phone
An index of content::
Double-Take Software Backup Troubleshooting
Network Engineer DoubleTake Carbonite Replication Manager
DoubleTake/Carbonite Software publishes a selection of products intended to provide small companies a variety of affordable solutions for replicating and recovering business-critical workloads such as Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company IT networks to create an advanced level of availability and business continuity capability at an affordable cost.
SQL Server 2016 and VMWare Specialist
SQL Server 2016 Performance Tuning Consulting Services
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security, high-availability, BOYD support, and integrated business intelligence. New features include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
Clustered Server Online Troubleshooting
High Availability Networks Specialists
Progent's Disaster Recovery/Business Continuity consultants offer in-depth experience helping small and mid-size organizations to reduce system downtime by providing affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can help your company to plan and validate an efficient business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery engineers can help you to design, implement, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.
Professional Project Pilots
Project Pilots Specialist
For enterprise project management support, Progent can provide the services of veteran IT professionals with years of experience in IT management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients adhere to best practices to ensure that major projects are completed on time and within budget.
Server Consolidation IT Services
Mission Critical IT Applications Integration
With virtual server technology, businesses are able to operate many virtual machines on one actual server. Virtual server technology allows businesses to gain all the benefits of server segmentation, but without the costs associated with buying extra server equipment. Virtualization is the enabling technology for private clouds, which offer important benefits such as reducing the costs of hardware, datacenter facilities, and administration while improving data protection, system availability, and disaster recovery. Other key server management technologies are server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you in all aspects of server virtualization and administration to enable your business to cut expenses and save time.
Top Progent Contact
Contact Progent
For small businesses interested in Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.
Citrix VDI Onsite Technical Support
Citrix virtual Windows desktops Consultant Services
Citrix offers a powerful line of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the business advantages of Citrix technology and show you how to design, test, deploy, optimize, and support Citrix virtualization platforms.
Email Bayesian Analysis Technology Professional
ProSight Email Data Leakage Prevention Consultant Services
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Microsoft SQL Server 2019 Engineer
Microsoft SQL Server 2019 IT Consultant
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite consulting, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless information management system.
Microsoft Exchange 2003 Upgrade Remote Support
24/7/365 Network Consulting Microsoft Exchange 2003
Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange installations or updates and can supply onsite technicians to assist large companies with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Specialist Microsoft Windows Server 2019
Windows Server 2019 Hybrid Integration Online Support
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
24/7 Windows 10 Trusted Boot Network Engineer
Microsoft Windows 10 ADK Services
Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and upgrade support for Windows 10 provided by Progent's experts include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and administration, network design, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and ongoing consulting support.
ProSight ECHO Hybrid Cloud Data Backup Services Computer Consulting
Top Offsite Automated Backup Services Professional
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information.
Microsoft 365 and on-premises Exchange Remote Troubleshooting
Exchange Online and on-premises Exchange Support and Setup
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to reduce capital costs and management overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to assist your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that makes sense for your business needs and budget, carry out an efficient migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Integration Support 802.11x Wi-Fi Site Survey
802.11x Wi-Fi Site Survey Troubleshooting
Progent's wireless site survey services make it easy to plan, install and debug a Wi-Fi network adapted to your environment, offering your business a wireless solution that delivers the reception, performance, density, data protection, and roaming capability your business requires.
Microsoft Exchange 2000 Upgrade Engineer
24-Hour Microsoft Exchange Upgrade Consultants
Progent is one of the most expert information technology consulting companies for creating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full benefits of Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Cisco Remote Access Networking Company
Cisco Architecture Network Design
Progent's Cisco-certified CCIE network consultants can assist your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Work at Home Cloud Integration Onsite Technical Support
Emergency Remote Workers Cloud Integration Troubleshooting
Progent can help small and medium-size businesses to set up their home-based workforce with reliable access to cloud resources.
Windows Server 2003 Specialist
Remote Troubleshooting Microsoft Windows 2003
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated information technology solutions based on Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Emergency wireless IP phone configuration Setup and Support
24-7 wireless IP phone integration Online Technical Support
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for professionals who are on the move within campus, warehouse, health-care or other environments where IT management wants user endpoints that provide more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune numerous components of your Wi-Fi environment such as APs, routers and switches, wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide remote and onsite support to help you build and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
24x7x365 Microsoft Expert Configuration SQL Server 2017 Development
SQL Server 2017 Always On Technology Consulting Services
Progent's certified SQL Server 2017 experts can assist your organization to plan and carry out a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.
IT Services Co-Location
Network Consulting Internet Data Center
Colocation sites make it possible for businesses to share world-class data centers for hosting computer hardware that runs vital applications. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation strategy including selecting and migrating to a colocation site, creating system topology, defining hardware, on-site and on-line troubleshooting, establishing remote network administration, and education your support staff.
Altaro VM Backup Immutable Cloud Storage Integration Services
Altaro VM Backup Cloud Management Online Help
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to assist you to plan, install, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Windows Server Essentials Security Engineer
Windows Server Essentials Remote Web Access Professionals
Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent offers comprehensive project management support to help you design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Windows 8.1 Training Online Support Services
Microsoft Windows 8.1 Upgrade Server Help
Progent's engineers can provide a variety of consulting services to assist companies of any size to install, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices.
Hyper-V 2016 Private Cloud Specialist
Integration Windows Hyper-V 2016 Shielded VMs
Hyper-V 2016 utilizes key technologies initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth migration plan, educate your IT management and support personnel, and provide as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Microsoft Certified Partner SQL Server 2014 In-memory OLTP Remote Troubleshooting
Technology Consulting Services SQL Server 2014 Database Migration
Microsoft SQL Server 2014 includes significant enhancements in key areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services such as system design, deployment, management, remediation, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Exchange 2016 Upgrade Planning Support and Help
24 Hour Microsoft Exchange Server 2016 Upgrade Online Technical Support
Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
24 Hour Remote Consulting 3900 Router
After Hours Support Outsourcing Catalyst 8200
Cisco offers an extensive product line of routers that includes appliances designed to provide the security, performance, and reliability demanded by organizations from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.
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