Carlsbad At Home Workers Integration Consulting Company
Solution Planning, Integration, Management and Call Center Consulting Services
Expanding your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Carlsbad organization to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide support services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Carlsbad, California businesses to with any aspect of creating a high-functioning remote work environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.
Infrastructure for Teleworkers
Setting up the network infrastructure required for a remote workforce can be especially complicated if you must accommodate a combination of personal equipment like desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing remote help for both legacy as well as current technologies in remote office solutions enables you to make efficient use of your available infrastructure and offers fast access to expertise for implement necessary updates. Services offered by Progent to assist your company to create a high-functioning telecommuting infrastructure include:
- VPN technology makes it possible to establish a secure tunnel for authorized at-home employees to use IT assets situated at your corporate data center or in the cloud. Progent can help you to configure and maintain VPN connections between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your at-home workers to set up Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to view and interact with a data center PC's desktop. This provides network managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent offers top-tier remote consulting for integrating routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically shared by the whole family and visitors, are commonly used by at-home employees to access their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can help you to mitigate these problems by providing expertise that include Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi AP integration help.
- Internet access solutions impact the speed and reliability of connections between telecommuters and the corporate data center. Mission-critical applications may require redundant Internet access in the event the normal connection breaks. Progent can provide expertise for picking Internet service providers, selecting appropriate bandwidth and data volume offerings, and configuring redundant Internet access. Refer to Internet connectivity integration services.
VoIP Integration for At-Home Workers
Expanding the business PBX system to accommodate teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-based VoIP products are used by small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's current or legacy products for VoIP management. Progent can help businesses of any size to design or tune a remote IP voice service that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their current Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, refer to CUCM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and deliver online configuration and debugging services.
Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from major vendors support online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies use multiple products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your current voice/video conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business clients to support your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help your business to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich environment of applications that create a cohesive user experience for exchanging data and ideas throughout a corporate network and on a wide range of endpoints. Progent has delivered online consulting services for Microsoft SharePoint and Exchange since their first releases and can assist businesses to configure these critical collaboration platforms to optimize the productivity of your at-home workforce.
SharePoint uses web sites to allow collaboration and information sharing by providing policy-based delivery of content, workflow, and utilities for looking through company-wide information silos. SharePoint permits you to build protected web portals that permits remote workers to see and update aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To find out about Progent's SharePoint consulting services, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, visit deployment consulting services for Exchange.
OneDrive is Microsoft's shared cloud-based storage service, similar to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers anywhere can retrieve them safely through a web browser. Included with Office and Microsoft 365, OneDrive enables home workers to jointly author documents. Edits made offline are uploaded when you go back online. To learn about Progent's support services for Microsoft OneDrive, refer to Onedrive integration consulting.
Public Cloud Integration for Teleworkers
Progent can provide fast and affordable online support for helping businesses to build, maintain and repair cohesive network architectures that incorporate internal data centers, at-home workers, branches, and public cloud resources. Progent offers expertise for all modes of cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers resolve problems with public cloud access, authentication, and security.
Microsoft Azure is a popular platform for public cloud software and services that allows you to use infrastructure, servers, and critical apps hosted on Microsoft's massive cloud. Azure includes more than one hundred cloud-based services such as hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, unify identity control with Azure Active Directory, and design backup and restore solutions with Azure Backup. Progent can also help you create protected access to Azure for telecommuters by configuring and debugging firewalls and VPN IPsec tunnels. For details about Progent's support services for Azure, go to Microsoft Azure consulting services.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity software and cloud services offered on a subscription basis. Office applications and cloud services are provided in a variety of bundles intended for users ranging from individuals and households to major enterprises. Progent offers fast and easy online contact with experts familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the numerous subscription plans available for Microsoft 365 and deploy 365 applications for your telecommuters in a way that delivers top business value. To find out about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, dynamic scaling, high availability, and other benefits inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run seamlessly with local Exchange environments, allowing customers to create hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for occasional help to guide you past tough technical roadblocks and can also provide comprehensive project management outsourcing to ensure your remote workers have convenient and secure access to your Exchange Online deployment. For details Progent's support services for Exchange Online, go to Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the world's top provider of cloud services. Progent offers rapid and affordable online access to cloud connectivity consultants who can help your organization to plan, implement, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist you to create a high-uptime network model so your users have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular collection of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your organization to scale your existing IT resources with the Google Cloud, and Progent's DBA consultants can show you how to make your critical apps cloud ready so your remote workers can benefit fully from Google Cloud services. Progent can help you to deploy VMs on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage, and simplify identity control for remote workers with GCP Cloud Identity services. Progent can also assist your organization to use GCP's unified management tools to control and track your GCP environment. For information, go to Google Cloud Platform (GCP) integration support.
Help Desk Support for Telecommuters
A sudden, company-wide switchover to a telecommuter business model, which might be motivated by an epidemic or as an element of a disaster recovery process, can overwhelm even the most efficient in-house Support Desk. Progent's Call Center services make it possible for organizations of any size to outsource or expand their Help Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of remote IT support specialists combined with enterprise-class trouble ticketing and tracking technology to provide an economical, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 desktop support from initial help requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to check or edit their current trouble tickets, add information, and upload screenshots and attachments. Desktop support services are provided at a substantial price reduction off Progent's ordinary Level 1 technical service rates, and Progent makes available optional fast escalation to Level 2 and Level 3 support experts to deal with advanced problems. For more information, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service allows your company to augment your current Help Desk organization by sharing responsibilities for Call Center support seamlessly between your in-house IT support organization and Progent's extensive team of desktop support engineers and subject matter experts. Progent's shared Support Desk service is based on a co-sourcing support model based on the number one professional services automation (PSA) platform for handling service requests and ticketing, assigning responsibility, tracking progress, and producing management reports. For information about how Progent's Support Desk Augmentation Services can enable your company to deliver best-in-class desktop support to your from-home workers, refer to Progent's Call Desk augmentation Services.
Security and Compliance for Teleworkers
At-home staff members commonly use their own computing devices and often operate in an unsecured physical environment. This situation multiplies their susceptibility to malware threats and calls for judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough user education, and the development of security policies based on leading practices. Progent's seasoned team of data security solutions consultants can assist you to design, deploy and manage a compliant security solution that protects vital information assets in networks that incorporate at-home workers.
Firewalls enable companies to create a network that can be securely utilized by local users and by teleworkers, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall devices permit you to assign and manage different permissions to different classes of users and to expand your network and adjust your security profile as your company evolves and as cyber threats grow more complex. Progent supports both new and legacy firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration expertise, refer to firewall configuration and support services.
Remote Endpoint Monitoring makes it easy to track the various computers utilized by remote workers and either block or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is put on every protected endpoint, watching all activity and using state-of-the-art behavioral threat analysis from SentinelOne to identify new attacks before they can spread. When a cyberattack is discovered, ProSight ASM instantly disconnects the infected device from the corporate network to contain the threat. Since the ProSight ASM software agent is self-contained, endpoints remain protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for an at-home workforce.
Progent's Duo MFA Managed Services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected application and give your password you are requested to confirm who you are on a unit that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be used for this second form of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may register several verification devices. To find out more about Duo two-factor identity validation services, see Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the exposure of your information system to all classes of outside and local security attacks for a network that includes telecommuters. Progent can run remote, automated security analysis scanning for rapidly and affordably uncovering a broad range of security gaps that can be found via the Internet. Progent's endpoint security assessment experts, which can be managed by security experts with top certifications such as CISM, ISSAP, and GIAC, can assist your company to evaluate your workflows and policies and assess your WAN infrastructure to allow you to design top-level protection for your teleworkers.
Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver autonomous testing of your work-from-home connectivity solution and your internal and perimeter networks so you can expose, prioritize, fix, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent can assist you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal network in order to determine your current security posture. Progent can also assist you to strengthen your existing network security and can help you to plan and deploy a unified cybersecurity ecosystem that simplifies management and delivers maximum cyber defense for on-prem, cloud-based, at-home, and perimeter IT resources. To find out more details about Progent's threat analysis solutions based on on NodeZero's pentest products, see Consulting Support for NodeZero's PEN Test Products.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper about critical things to concentrate on for securing a network that includes work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
The field of Data Protection covers saving and recovering vital data so as to prevent data loss and minimize restoration time and effort in the event of storage failures due to equipment issues, programming glitches, user mistakes, malware, or other causes. Reliable data protection solutions can be particularly difficult to architect and maintain in hybrid environments that incorporate local data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for at-home workers must cover multiple kinds of user-owned endpoint devices. Progent can provide quick remote access to experts knowledgeable about a broad range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that call for a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your business to produce, document and validate a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager features a unified environment for protecting critical data by managing on-premises, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote computers and applications. Remote endpoint computers can be user owned or company owned. Network admins managing the enrolled endpoint devices of telecommuters can use Intune to provision and validate applications on managed devices, push updates and certificates, configure policies for permission to access information and networks, manage passwords, create VPN connections, determine how teleworkers share data, set up threat defense, verify security compliance, and wipe sensitive data from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and how Progent can help you to use Microsoft's Endpoint Management to administer the devices of your teleworkers, go to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network managers to keep remote endpoints up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual application delivery platform for identity control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a one-time purchase. Key capabilities of Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all categories of devices, aggregated management reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. To learn about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Carlsbad, California organization, call
An index of content::
Urgent RDBMS Consultants
Cisco Certified Experts Database Consulting
Progent's certified database consultants offer businesses of any size remote DBA and programming services for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include software installation and configuration, database design and programming, management services, synchronization solutions, capacity planning, performance tuning, migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
Hyper-V 2016 Failover Clusters Support and Help
Technical Support Services Windows Hyper-V 2016 Private Cloud
Windows Hyper-V 2016 incorporates key technologies first developed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-based or hybrid installation, create and execute a non-disruptive migration strategy, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Small-Medium Business Technician
Mid-size Company IT Consulting Firms
Progent provides IT support for mid-size companies who have 100 to 250 system users. The mid-size business or work group has typically been an overlooked part of the market for IT support expertise. The cost structures and service delivery models of major outside service organizations make them excessively costly for the ordinary small company or small medium business (SMB), which commonly has a modest IT budget with which to support an IT system whose advanced technology and capability are often similar to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of online service, virtual office technology and proactive network monitoring, significantly lowers the network support expenses of an SMB while providing the mid-size company with enterprise-level support from professional, world-class consultants knowledgeable in a wide range of midsized business network solutions. If your mid-sized company or small business is searching for levels of IT help needed for a mid-size office without budgeting enterprise prices, you need Progent.
Stealth Penetration Testing Firewall Support
Stealth Penetration Testing Auditor
Stealth penetration checking is an important part of any overall IT system security plan. Progent's security professionals can run thorough intrusion tests without the knowledge of your company's in-house network support resources. Unannounced penetration testing shows whether current security defense systems such as intrusion detection alerts and event log analysis are correctly set up and consistently monitored. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks typical of the latest strains of ransomware.
NodeZero Cybersecurity Pen Testing Technology Consulting
Top Quality NodeZero Stealth Penetration Testing Security Audits
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to make sure your security defense systems and policies are properly set up and effective.
ProSight VM Hosting Consult
Private Cloud Hosting for Virtual Data Centers Consultant
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in an environment that delivers the highest degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are built on proven virtualization platforms that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Windows 2012 Cluster Server Integration
24-7 Microsoft Experts Windows 2012 Failover Clustering Remote Technical Support
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the benefits of deploying Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to centralize the management of failover clusters.
Emergency XenApp Application Delivery Specialist
Citrix MetaFrame Technical Consultant
Progent's Citrix-certified experts can help your business to design, install, manage, and support a virtual Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help you to manage and maintain an off-site datacenter that features high uptime, enhanced protection, and rapid disaster recovery.
Multi-factor Authentication Professional
Duo MFA and Single Sign-on (SSO) Network Consultant
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.
24/7 Microsoft Windows 8.1 Evaluation Troubleshooting
Windows 8.1 DirectAccess Computer Consultancy Companies
Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, such as its touchscreen interface and iconic live tiles user interface, provide a wide range of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can help get your organization up to speed with Windows 8.1 and make sure you gain maximum business advantage from the product's various new and enhanced technologies.
SharePoint Online Migration Computer Consulting
SharePoint 2016 Power Pivot Information Technology Consulting
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Immediate Cisco CCNA Contractor
MCSE Employment Opportunities
Progent is seeking to find full-time, results-driven Microsoft accredited engineers with MCSE certification; Cisco accredited network engineers who have Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or comparable security certification; and high-end system design experts with experience in mobile access, wireless networking, service continuity, business continuity, data preservation, and VMware. Progent also seeks professionals who can work on Progent's team of help desk service technicians and off-site troubleshooting experts. Also, We are seeking talented managers able to operate effectively in Progent's fast-paced, virtual office culture.
Microsoft Financial Software Remote Consulting
Configuration Dynamics GP 2013
Dynamics GP/Great Plains allows you to expand and control your company better by offering easy access to decision-driving data and a rapid ROI. Dynamics GP confers major business benefits including its ability to expand the reach of your company, manage your financials, computerize financial processes, standardize procedures throughout your business, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and increase free cash flow. Progent can show you how to set up and manage a reliable, secure server and communications foundation to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you derive all the advantages of your Microsoft Dynamics GP software.
Technical Support Small Business Access Points
Small Business 500 AP Remote Troubleshooting
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered devices engineered as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network experts can provide online or onsite configuration and troubleshooting services to help your organization to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless access point deployments of any scale or architecture.
Small Business Consultants
Small Business Technology Consulting
If you have a small business network with 10 to 50 network users, Progent's computer outsourcing services save your company from over-reliance on an individual freelance service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By delivering IT consulting help when you need it, providing advanced expertise for key technologies, delivering value-added support such as automated network monitoring, and billing only for services you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small business information system. Progent is the smart way for small organizations to create and support a reliable and safe information network and to have fast access to the skilled help typically restricted to businesses who are able to afford a sizeable in-house IT organization.
Dynamics GP Development Consultant
Dynamics GP Management Reporter Consulting
Microsoft Dynamics GP accounting offers analysis and reporting capabilities that allow you to monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can enable you to design reports that let you understand your business more completely, converting uncooked data into valuable business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.
Network Security Scan Professionals
Wireless Security Inventory Technology Professional
Progent offers small organizations a pair of ultra-affordable network security evaluation scanning packages that include, for a preset price, remotely administered scans of your network security profile which are analyzed by professional security engineers who interpret the results of the remote scan, present unbiased evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent offers two complementary security evaluation packages for external and internal security testing that are priced to meet the budgets of small companies while providing enterprise-quality evaluations of your IT network's vulnerability to attack.
Altaro 365 Total Backup IT Consulting
Hornetsecurity Altaro M365 OneDrive Backup Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Microsoft Solutions Framework Project Methodology Integration Firm
Planning Phase: Design and Architecture Proposals Onsite Computer Services
When performing IT tasks for corporate clients, Progent follows a phased approach driven by specified milestones so as to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All facets are recorded to make available a comprehensive summary of IT services delivered and to assist in ongoing network maintenance.
Maze ransomware hot line Specialists
Nephilim ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
CISM Security Security CRISC Certified Specialists
Technology Consulting Services CRISC Risk Identification
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability system solution that addresses availability issues involving a broad range of infrastructure technologies and procedures.
Hornetsecurity Altaro 365 Total OneDrive Backup On-site Support
Altaro Microsoft 365 Total Mailbox Backup Information Technology Consulting
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Cisco Virtual Private Network Network Engineer
Cisco RADIUS Security Professionals
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to evolve with your changing business requirements. Progent's Cisco-Premier network experts are familiar with Cisco's comprehensive family of products targeted at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Remote Monitoring and Reporting On-site Support
Microsoft System Center Operations Manager Support and Integration
Progent offers a variety of IT support bundles for small businesses. These information technology outsourcing and server monitoring solutions are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and system support software platform that monitors the availability, performance, and safety of your information system and isolates potential problems before they can bring down your network. With Progent's affordably priced network support programs, small businesses can select a simple co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Microsoft Exchange Server Migration Professional
Services Exchange Server 2010 Upgrade
Progent offers expert help for each phase of your Exchange 2010 upgrade including end-to-end project management, site readiness preparation, project planning, cost estimates of new software and hardware required, recommended sourcing, pilot testing at customer location or at Progent's test lab, managing transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and training for customer's IT group and end users.
ISA 2000 Server On-site Technical Support
Support Outsourcing ISA 2004 Enterprise Edition Server
Progent's certified ISA Server consultants have long backgrounds developing ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
24 Hour Microsoft Certified Consulting Services SPS 2019
Top Ranked Windows SharePoint Services Technology Consulting Services
Progent's Microsoft-certified experts offer small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common spot for your workers or customers to connect to, organize, distribute and manipulate relevant information, files, and applications and to communicate with other people. It enables quicker and better decisions, more effective sharing across groups and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and without a business network. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've created in a manner that makes data easy to locate, download and re-use.
ransomware vulnerability audit Services
Consultants LockBit ransomware protection and recovery
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The interview is intended to evaluate your company's ability either to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you personally to gather information about your existing antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that minimizes your vulnerability to ransomware and meets your business requirements.
Oracle 11g Migration Consultant
Oracle database Developer Firms
Progent can provide fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide support for Data Guard replication technologies and Oracle Database Resource Manage.
Extended Help Desk Help and Support
Help and Support Virtual Helpdesk
Progent's Network Call Center Outsourcing Services for PC desktop support are designed especially for small organizations who require fast access to a Help Desk Service Center with expert telephone support and full escalation capability but who must operate within a modest network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Selection and Integration.
Microsoft Exchange Server 2016 Migration Information Technology Consulting
Microsoft Exchange 2016 Upgrade Consultants
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
CISSP Certified Security Amazon cloud integration Contract Programmer
Amazon Web Services hybrid cloud solutions Development Company
Progent offers cost-effective remote support to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Online Technical Support Microsoft Exchange 2000 Upgrade
Exchange 2000 Server Network Consultant
Progent is among the most expert network consulting firms for creating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small businesses derive all the benefits of Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
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