Professional Online Service for Carrollton, Texas Small Business Computers from World-class Consultants
Small businesses have traditionally been underserved by major network service organizations. Some small companies allow themselves to grow overly dependent on individual consultants or small support organizations who lack the size or extensive skill sets to react promptly or effectively to network emergencies. Still other small companies resort to giant support firms that employ technicians trained to provide standardized fixes for ordinary problems but who do not have the experience and technical scope to handle the variety of environments and lack of standardization that characterizes small business IT networks.

Progent's time-tested approach to delivering low-cost and successful network support to small businesses has made Progent one of the premier Microsoft-certified IT consulting firms in the country. Progent has delivered remote support to small businesses in every state in the country (refer to Progent's customer testimonials).

For larger companies, Progent can provide co-sourcing services to reinforce the technical skills of your in-house IT support group. This can reduce expenses and minimize technical risks for major projects like application design and development, disaster recover/business continuity preparedness, security audits, office consolidations, or technology migrations and upgrades.

Progent can also provide the services of certified consultants to assist your company to design and implement your cloud computing strategy.

Main IT Areas Serviced by Progent for Carrollton, Texas Office Networks
As a Microsoft-certified Partner consulting company that maintains a large group of Cisco Certified CCIE networking experts and Apple accredited consultants, Progent offers emergency troubleshooting and low-cost online consulting to Carrollton, TX businesses for a broad range of information technologies such as:

Support Delivery Options for Carrollton, Texas Businesses
Progent offers a selection of alternatives for providing small companies and local governments with affordable computer services for technical support, consulting, and network administration. Progent's paradigm for providing network support is based on the Help Desk Call Center operational structure common to big IT support organizations. Progent's Helpdesk Service Mechanism promotes rapid support, thorough activity documentation, reliable follow-up, and tight cost monitoring across an array of IT service delivery alternatives that include remote troubleshooting, on-premises help, and top-tier consulting.

  • Remote Support
    Progent's Technical Response Center provides urgent and routine remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's seasoned support professionals can assist customers to troubleshoot and fix hardware and software issues without the cost or time loss of on-premises support visits. The experience of Progent's network engineers allows them to resolve the majority of network issues quickly. For the most challenging problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-accessible registration procedure for new customers to address emergency situations and Progent charges by the minute with zero startup charges or minimums, so you are invoiced only for the assistance you receive. Experts you can access online include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Learn more details about Progent's remote network troubleshooting services.

  • Onsite Service
    Progent provides on-site technical support for signed-up clients in larger cities in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote service engineers to deliver small and midsize companies the optimal solution: on-premises support professionals when you require them as well as the remote help of Progent's seasoned staff of IT consultants, security specialists, and business software developers. The response time for in-person support calls is typically less than one business day. Progent requires no start-up or retainer fee for becoming a Progent customer for onsite support. Find out more details about how and why to register for Progent's in-person network support services.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that manages all facets of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve challenging issues. for more information, refer to Online Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's shared Help Desk services make it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's pool of certified technical support engineers and subject matter experts. Progent's Help Desk sharing service is an advanced service desk solution built around the leading PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics. For more information, visit Progent's Help Desk Co-management services.

  • IT Consulting Services
    Progent provides small and midsize companies budget-friendly availability of enterprise-class IT professionals who can deliver help with critical technologies including Microsoft Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, network security engineering, non-stop network consulting, virtualization strategies, plus configuration, programming and training for business programs including financials, ERP, management reporting, sales automation, and productivity packages. Progent can help with one-time projects including office relocations and massive software migrations, extended projects such as upgrading a legacy ERP platform to a modern MS Dynamics or Dynamics 365 solution, relational database application development and administration support, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and system administration, or urgent response like disaster recovery and virus removal.

  • Network Infrastructure Consulting Services for Telecommuters
    Progent can assist small and medium-size businesses to design, set up and troubleshoot the network infrastructure required for teleworkers. Aspects of network infrastructure where Progent's consultants can provide support include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router configuration, Wi-Fi LAN design and implementation, and robust Internet connectivity. To learn about Progent's network infrastructure consulting services for a remote workforce, refer to infrastructure support services for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small or midsize organization's production servers in a setting that not only provides the top degree of fault-tolerance and expandability but that is also easy for clients to migrate to another support provider or to bring internally when your situation calls for it. Progent's Private Cloud hosting service is founded on mature virtualization technologies that allow small businesses with multi-vendor environments to benefit significantly on the costs of hardware, infrastructure support, and network management while achieving enterprise-class dependability and an unprecedented degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed package, can handle the mixed- platform and non- standardized networks common with small companies, and keeps ownership of the software licenses in the customer's possession so that moving to a different virtual host is quick, reliable, and affordable. This eliminates ending up a captive to a single hosting service while still offering all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent can provide advanced remote consulting services to help companies of all sizes connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that seamlessly combine physical resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has over two decades of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior analysis tools to guard endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the entire threat progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables fast recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating tedious management activities, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top data security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management technology to keep your network running at peak levels by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your Progent engineering consultant so all potential issues can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) system. Both also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with government and industry security standards, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness either to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup/recovery environment that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core network software and office productivity programs used by the majority of small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also offers help for an ever more complex collection of network products including PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-qualified security engineers, CISA-qualified security audit specialists and GIAC-authorized information assurance professionals can provide a business-wide view of system protection and can help with complex security programs such as Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and statutory requirements for IT data security and incident reporting.

The breadth and depth of Progent's engineering staff offer a powerful array of advantages to organizations trying to maximize the productivity of their information network within a realistic budget. These benefits include:

  • Best Industry Service Methodology
    Progent's staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, at the forefront of IT support, performing a broad range of technical tasks for a large mix of clients. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support personnel. This means that you get not just world-class IT help, but also a consultant with proven approaches for fixing actual IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to charge for online service and on-premises visits per minute. Consequently, you owe just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for support services delivered during regular working hours. Many service firms demand large minimum fees or charge in increments of a quarter hour or more. Progent's small pricing granularity does away with major bills for quick repairs. Another advantage of by-the-minute billing is that customers won't be inclined to permit simple problems to fester until they become big problems. Find out more details about Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Support
    Progent has created a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or local service organizations who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation sent by each staff member to each customer. The practice of detailing and organizing service records results in more effective service and eliminates a variety of typical problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent faces few competitors. Small companies who work with freelance service providers or who employ internal support personnel gain when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, secure, and productive. Learn additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Carrollton, Texas company wants to contact Progent for network outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Immediate Remote Technical Support
For fast online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent's support services for software/firmware update management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, such as printers, network appliances like switches and wireless access points, and IoT devices such as sensors and health monitors.

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    Progent's webinar training classes provide small businesses the affordability, convenience, and versatility of virtual learning plus the effective pedagogic techniques of seasoned instructors who employ advanced collaboration software to emulate live, participatory classes. Progent offers remote training for popular desktop applications including elements of Microsoft Office such as Office Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management reporting products such as Microsoft Dynamics GP; as well as additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's Computer Help Desk Outsourcing Support Services for PC desktop support are designed especially for small businesses who need fast access to a Help Desk Call Center with professional telephone support and effective escalation capability but who have to operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Selection and Integration.

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    Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    Progent's Wireless Consulting Services provide a fast, affordable option for companies of any size to configure, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing, distribution and service companies to simplify complex supply chains and streamline critical business processes to get products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and DBA services.

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    Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving Wi-Fi availability with rapid failover, and hardening security by detecting threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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    Progent's certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your business, create test systems and migration plans, install Windows Server 2008 with your IT infrastructure and applications, educate your IT personnel how to run new management tools, and provide continuing consulting and support via low-cost alternatives including Contact Center service and online technical assistance.

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    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).

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    Progent's Technical Response Center (TRC) offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone support and remote direct computer access to isolate and resolve technical problems quickly and affordably. The scope of technical expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to qualified specialists as required. For urgent problems, the TRC tries to answer your request for support in less than one hour.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.

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    Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and troubleshooting services to assist you to design, configure, manage, tune, and repair wireless deployments that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to design and implement hybrid environments that combine local and cloud-based resources and that deliver easy access, advanced security, unified management, and dependable performance for all your wired and wireless devices.

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    • Network Consultants System Center 2016 Virtual Machine Manager
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    Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft Certified network support experts. With Progent's economically priced network support programs, small organizations can choose a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company information systems world-class reliability, protection, and performance.

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    Progent's certified ISA Server consulting experts have extensive experience configuring Microsoft ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas such as secure multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to deploy and maintain virtual servers to cut network expenses and improve productivity.

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    Progent is looking for a range of on-staff workers including solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE credentials; and consultants for fault-tolerant network design with experience in mobile connectivity, wireless integration, non-stop environments, disaster recovery solutions, data protection, and server virtualization. Progent is also hiring desktop support experts, remote service professionals, and CISSP or CISA accredited security consultants. We are also hiring experienced managers and administrators able to perform efficiently in our high-growth, virtual office model. Progent works with freelance professionals with in-depth knowledge and working experience in crucial IT areas beyond our primary technical focus. Progent's Experts Team hires independent consultants who can provide consulting and development support for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in technologies like telecommunications, web development, EDI, web commerce, or dbm programming. Freelance contractors certified by Progent cooperate with our full-time engineers to provide comprehensive IT services for small company networks.

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    Progent's Linux consulting experts offer small businesses and software developers assistance with managing and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of expertise offers you an easy single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's Citrix consultants can assist your organization to assess the strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities with your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of resources and operations and simplifying administrative tasks.

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    Progent is convinced that a carefully designed and executed network is a pivotal factor for enabling any firm's growth, and Progent follows this belief in our own network environment. We have created a fault-tolerant virtual office network that enables our in-house consultants and authorized contractors to offer fast and efficient support, cooperate closely on challenging projects, and gain from career and personal growth by acting as part of a dynamic business culture of personal drive and independence.

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    Progent can provide in-depth remote consulting for all major technologies common to today's small business IT systems and allows you to outsource an array of strategic, on-demand support services including a temporary Chief Information Officer to offer senior-level planning and negotiating capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management help for major initiatives such as site relocations oroperating system upgrades, Cisco-certified experts for designing fast and reliable infrastructure, certified security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, customize, or troubleshoot business application programs.

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    • Microsoft Azure enterprise hybrid cloud solutions Consultant
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    Progent can help companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android handhelds.

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    • Microsoft Small Business Server Services
    Microsoft Small Business Server 2011 Integration

    Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a powerful but manageable information. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT expert with hands-on background and broad knowledge in designing and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT environments powered by the SBS line of servers and programs.

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