Expert Online Support for Carrollton, Texas Small Business Computers from Certified Consultants
Small businesses have typically been overlooked by large network support firms. Some small businesses allow themselves to become overly dependent on individual consultants or small consulting firms who don't have the bandwidth or broad knowledge to react quickly or efficiently to network emergencies. Other small businesses turn to mass-market support providers that employ personnel trained to provide standardized fixes for ordinary problems but who do not have the background and technical scope to deal with the diversity of environments and lack of standards typical of small company information networks.

Progent's proven approach to providing affordable and successful technical support to small businesses has made Progent one of the most respected Microsoft-certified network consulting organizations in the United States. Progent has delivered remote support to small businesses in every state in the country (refer to Progent's customer testimonials).

For medium-size and enterprise businesses, Progent can provide co-sourcing services to add to the skills of your internal network service personnel. This can save money and help meet schedules for big projects such as software development, disaster recovery planning and testing, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can also offer the services of accredited consultants to assist your business to design and implement a sensible cloud strategy.

Main Technologies Supported by Progent's Consultants for Companies in Carrollton, Texas
Progent's national group of certified experts provides help for virtually all facets of network systems found in companies of all sizes. Practice areas served by Progent in and around Carrollton include:

Service Delivery Options Available for Carrollton, Texas Companies
Progent offers a variety of alternatives for providing small and midsize companies and local governments with affordable IT services for troubleshooting, system architecture, and network management outsourcing. Progent's model for providing IT support services is based on the Help Desk operational structure common to big IT support groups. Progent's Help Desk Call Center Support Model ensures fast support, comprehensive service documentation, consistent follow-through, and tight cost monitoring across an array of network service delivery modes that include online repairs, on-premises help, and top-tier consulting.

  • Remote Support
    Progent's Technical Response Center provides emergency and scheduled online service for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's seasoned service experts can assist customers to troubleshoot and fix network issues without the cost or delay of travel for onsite support visits. The experience of Progent's IT consultants allows them to handle most network issues rapidly. For the most challenging problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to world-class specialists. Progent offers a convenient, web-accessible registration process for first-time customers to accommodate urgent situations and Progent charges per minute with zero startup charges or minimums, so you pay only for the assistance you get. Experts available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Find out more information about Progent's online computer troubleshooting expertise.

  • Onsite Support
    Progent offers on-site technical support for registered customers in larger cities in the U.S. Progent's onsite service technicians can operate in conjunction with Progent's remote support experts to give small companies the best of both worlds: hands-on service professionals when you need them as well as the remote expertise of Progent's seasoned team of network consultants, security specialists, and business software programmers. The response time for on-site support visits is usually less than 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent client for onsite support. Learn more details about how and why to sign up for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most issues. To learn more, refer to Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk sharing services make it possible for your IT organization to split the load for Help Desk services transparently between your in-house IT team and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on the top professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and metrics. For more information, see Progent's shared Help Desk services.

  • Consulting Expertise
    Progent provides small businesses affordable availability of enterprise-class IT professionals who can provide assistance with vital technologies including Microsoft Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network architecture, company-wide network security consulting, non-stop network consulting, server virtualization solutions, plus integration, programming and training for small business software such as accounting, operations, business analytics, sales automation, and office productivity software. Progent can provide assistance with one-shot projects including office moves and massive software migrations, extended projects such as customizing a legacy ERP system to a current MS Dynamics 365 solution, relational database software development and DBA support, and web development, on-going support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and system administration, or urgent response such as data restoration and malware removal.

  • Infrastructure Support Services for an At-Home Workforce
    Progent can help small and medium-size businesses to design, set up and troubleshoot the network infrastructure required for offsite workers. Aspects of network infrastructure for which Progent's consultants can deliver assistance include safe and efficient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) software, router integration, wireless LAN design and implementation, and reliable Internet access. For information about Progent's network infrastructure support services for a remote workforce, see network infrastructure consulting expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for all of a small or midsize company's production servers in an environment that not only delivers the highest degree of fault-tolerance and expandability but that is also convenient for customers to transfer to another service provider or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is based on tested virtual server technologies that permit businesses with multi-vendor environments to save dramatically on the costs of hardware, system maintenance, and network administration while achieving world-class availability and an unparalleled level of vendor options. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered service, can handle the multi- OS and non- standardized environments typical of smaller companies, and retains control of the licenses in the client's possession so that moving to a new virtualized system is quick, reliable, and affordable. This eliminates ending up a captive to a single hosting service while still providing all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online support services to help companies of any size integrate their networks with leading public clouds including Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize on-premises IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure design and integration services, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has more than 20 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire threat progression including protection, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical files, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that require critical updates, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the technology of leading information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, improved compliance with information security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to assess your organization's ability to block or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing cybersecurity posture and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the baseline network software and productivity programs used by most small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also can provide help for an ever more complex array of infrastructure technologies including firewalls, switches, routers, VoIP options, and wireless connectivity. Furthermore, Progent's CISSP-Premier security experts, CISM-authorized security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals can provide a company-wide perspective on network security and can assist with advanced security programs like Security information and Event Management (SIEM) solutions to help companies comply with business standards and statutory requirements for network information security and incident reporting.

The scope and size of Progent's consulting staff offer a unique array of benefits to clients trying to maximize the productivity of their information system within an affordable budget. These benefits include:

  • Best Practices
    Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry background, at the front lines of network service, performing a wide range of technical projects for an extensive mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support personnel. This ensures that you get not only expert technical skills, but also a consultant with proven methods for fixing actual IT problems rapidly. Learn additional information about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to charge for online service and on-site help per minute. As a result, you are invoiced just for delivered services. Progent does not impose a higher rate for after-hours or emergency support, and Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for services delivered during normal business hours. Many support organizations demand substantial minimum fees or charge in increments of fifteen minutes or more. Progent's one-minute billing granularity avoids king-size invoices for quick repairs. An additional benefit of by-the-minute pricing is that clients are less tempted to permit incipient issues to fester until they grow into big ones. Read additional information concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Support
    Progent has developed a comprehensive support reporting system that records and formats complete documentation for all delivered services. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support reports sent by every staff member to each customer. The discipline of documenting and archiving service activity allows more efficient service and eliminates a slew of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Learn more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Small companies who utilize independent service providers or who maintain internal IT personnel gain when Progent passes on knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and productive. Learn more about Progent's knowledge transfer services.

How to Contact Progent
In case your Carrollton, Texas company wants to get in touch with Progent to ask about network outsourcing, consulting, or tech support services, phone 800-993-9400 or visit Contact Progent.

Fast Remote Technical Support
For immediate remote help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::



  • Cybersecurity Pen Testing Compliance Auditor
    Cybersecurity Penetration Testing Technical Support

    Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion tests without the awareness of your company's in-house IT staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion detection alerts and event log analysis are properly set up and actively monitored.

  • .NET C++ Development Group .NET Visual Basic Programming Firm

  • Immediate MetroCluster Management Consultant Services
    Specialists NetApp MetroCluster Disk Pools

    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart. Progent's roster of seasoned network consultants can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to prove compliance with information assurance standards and regulatory requirements.

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  • 24-7 Consulting Services MS Office Communications Server 2007 Microsoft Video Conferencing Remote Support
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  • Top ProSight Phishing Protection Specialists
    ProSight Behavior-based Virus Detection Consulting Services

    ProSight Active Security Monitoring utilizes next generation behavior-based analysis technology from SentinelOne to defend endpoints as well as servers and VMs against recognized and novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

  • 24x7x365 Progent Small Enterprise Small Business IT Consultants MS Certified Security Consulting Company Progent Startup Companies
  • 64-bit Migration Technology Professional Consultant 64-bit Processing
  • After Hours Power BI on Azure VMs Integration Firm Power BI Gateway Reporting
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  • After Hours ransomware response and recovery Consultant Services Professionals ransomware preparedness audit

  • SCDPM 2012 and Exchange Online Consulting
    SCDPM 2012 and Windows Server 2012 Technical Support

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of all sizes to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly challenging issues, or comprehensive project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.

  • Amazon MWS development Programming Companies CCIE Expert Certified Expert Development Amazon Marketplace Web Service
  • Automatic Fail-over On-site Technical Support Fault Tolerant OSPF Configuration Consultant
  • Award Winning Microsoft 365 and iPhones Remote Support Microsoft 365 Exchange Online and on-premises Exchange Consultant Services
  • Best Practices Technical Support Organization Support Group Best Practices
  • Carrollton, Denton County Microsoft and Cisco System Recovery
  • Biggest Call Center Sharing Economics Setup and Support Support Desk Sharing Cost Savings Support and Setup
  • BlackBerry BES Express Consultant BES Express Consulting

  • Exchange 2013 Security Configuration
    Exchange 2013 VoIP IT Consulting

    Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a revamped structure. These enhancements affect vital areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.

  • BlackBerry Enterprise Server Express Technical Support BlackBerry Enterprise Server Express Specialists

  • Remote Microsoft Teams security Consulting Services
    Microsoft Teams SIP trunking Consult

    Progent can help your business to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

  • Professional Services Emergency Phone Support Carrollton Texas
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  • Carrollton Dallas Solution Providers Microsoft Exchange Microsoft Exchange Technical Consultants Carrollton, Denton County
  • Catalyst 9105i Access Point Network Consulting Computer Consultant Catalyst Wi-Fi Access Point
  • Cisco Content Distribution Manager Remote Troubleshooting Network Load Balance Technical Consultant
  • Microsoft Windows Installer
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  • Consultancy Infor SyteLine CloudSuite Database Tuning Services Infor SyteLine CloudSuite Training
  • Consultant ransomware rebuild Consult ransomware hot line
  • Consultants ransomware cleanup and restore After Hours Consulting NotPetya ransomware hot line
  • Consulting Skype for Business and Cisco UC Microsoft Skype for Business 2015 Engineer
  • Contractor Job Network Support South Australia Work From Home Job Network Engineer Gold Coast Tweed
  • Desktop Technology Computer Tech PC Desktop Small Office Computer Consultants

  • Microsoft Exchange 2016 Migration Planning Integration Support
    Microsoft Exchange 2016 Upgrade Troubleshooting

    Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.

  • Development Company Microsoft 365 Excel Power BI Largest Microsoft 365 Excel Power Query Engineer
  • DotNET Software Programming Company Biggest DotNET Development Companies
  • Dynamics GP 10.0 Specialists Dynamics GP Great Plains Accounting Network Engineer
  • Dynamics GP/Great Plains Features Help and Support Microsoft Dynamics GP Power BI Remote Technical Support
  • Ekahau On-premises Wi-Fi Site Survey Online Technical Support Specialist Ekahau Predictive Wi-Fi Site Design

  • 24x7 Adaptive Security Appliances Support
    ASA 5505 Firewall Engineer

    Progent's CCIE-certified network infrastructure consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

  • Emergency High-Availability Data Center Support and Setup 24-7 Technology Professional High Availability Data Centers
  • Emergency Technical Consultant SCOM 2012 R2 System Center OpsMgr 2012 Online Troubleshooting

  • Microsoft Windows Server 2022 Computer Consulting
    Top Ranked Technology Consulting Services Windows 2022

    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.

  • Emergency UNIX, Windows Consultant Services Network Consultant Windows, UNIX, Solaris
  • Emergency network piloting Lab Engineers System Pilot Testing Lab Consulting
  • Engineers Microsoft Lync Server 2013 Microsoft Lync Server 2013 Engineers
  • Exchange 2000 Server Remote Support Services Exchange Server 2000 Technology Consulting Services




  • Les Kent has a 35-year history of successful network integration, business administration, marketing, and operations. He has shown a talent for creating elegant information technology solutions in his roles as as a network architect, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and major enterprises.

  • Exchange 2010 Migration Consultant Exchange 2010 Configuration Integration
  • Exchange 2016 Mailbox migration Online Technical Support Microsoft Exchange 2016 Migration Planning Online Help
  • Help Desk Server Installation Carrollton, TX
  • Exchange 2019 and Windows Server Core Consultants MCSE Expert Certified Exchange 2019 Office 365 Integration Professionals
  • Exchange Server 2010 Upgrade Technology Professional Exchange Server Upgrade Specialists

  • Sun Solaris Computer Consultant
    Sun Solaris IT Consulting

    If your office computer system combines Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your OS platforms to run side by side for easy management, seamless dataflow, high dependability, superior performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence support services include IT architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.

  • Carrollton, TX Award Winning Microsoft and Apple Configure
  • Expert Training Computer Consultants Knowledge Transfer Remote Support
  • Flexential Internet Data Center Consultant Services Specialists Flexential Data Center
  • Hermes ransomware protection and recovery Specialists ransomware protection evaluation Consult
  • Hybrid cloud solutions Specialist 24/7 Programming Firms Amazon AWS hybrid cloud integration
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  • Microsoft Exchange Server Migration Technology Professional
    Exchange 2007 to Exchange 2010 Upgrade Services

    Progent's Microsoft-certified consulting engineers can help your organization to assess the value of Microsoft Exchange Server 2010 for your business and can help you to design and carry out a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by improving your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and integrating your vital communications platforms.

  • IT Management Network Management CCDP Certified Network Management Design Company
  • IT Services Small Business WAP500 AP Outsourcing Small Business 500 AP
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  • Information Risk Assessment Services Network Security Evaluation Consulting Services

  • Work At Home Job Contract Cisco CCNA
    Freelance Cisco Consulting Part Time Jobs

    Progent's Experts Group offers consulting in important technologies that include Apple OS networking and applications; Expertise for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized program help; Chief Information Officer, management information analyst, and project logistics outsourcing; Special applications design and deployment; Web site, electronic business, Electronic Data Interchange, and client portal design and deployment; Database management and efficiency consulting; Management information expertise; and Telecommunications architecture support.

  • Information Technology Consulting Data Protection Manager 2016 and Azure DPM 2016 Online Technical Support
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  • Integration Support Nexus 5600 Switch Largest Computer Engineer Nexus Switch Scripting
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  • Juniper NetScreen Consultant Security Consulting Juniper Networks NetScreen
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  • Linux Services
    Open Now Linux Professionals

    Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient one-stop source to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

  • Live Communications Server Online Help Microsoft LCS Server IM Support Outsourcing
  • MS SQL Compliance Auditor Immediate Application Consultant SQL Server
  • MSCRM Computer Consultant Customer Relationship Management Remote Support
  • Mandrake Linux Professionals CentOS Linux Specialists

  • MS SQL 2008 Support and Integration
    SQL 2008 Reporting Services Consultancy

    Microsoft SQL Server 2008 delivers indispensable, familiar tools to IT professionals and information workers, lessening the complexity of creating, deploying, managing, and using enterprise data and database programs in environments ranging from handheld devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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  • Urgent Network Computer Support Carrollton, Denton County
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    Immediate Catalyst Wi-Fi 6 AP Security Setup and Support

    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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  • Remote Remote Workers Endpoint Security Professionals
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    Progent can help small and medium-size companies to install security protection solutions and provide mitigation services needed to support teleworkers.

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    ProSight Network Health Evaluation Consultants

    Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner and safer AD implementation. Both options also provide the long-term benefits of advanced remote network monitoring and management technology. These benefits can include simpler network management, better compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime.

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    Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi network customized for your facilities, offering your business a wireless solution that has the reception, performance, density, QoS, data protection, and hand-off ability your business requires. Wireless survey services from Progent include online predictive modeling for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting a functioning wireless LAN.

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    Network Management Outsourcing Professional

    Progent's ProSight family of managed services are designed to provide businesses who maintain minimal internal network administration and support staffs with low-cost access to enterprise-class management platforms and consulting experts. Benefits of the ProSight line of managed services include predictable network management costs, smart automation of routine administrative processes, ongoing absorption of the latest information technology, smooth transition from legacy systems to modern solutions, close alignment of computer technology with strategic goals, access to veteran network experts, and freeing up management to focus on business rather than ever-changing network technology.

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    Microsoft Forefront TMG 2010 builds on the powerful security capabilities of ISA Server and offers a centrally managed Internet gateway that delivers a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft consultants can help your company to plan and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent can also help you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.

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    Progent's short-term staff augmentation services enable organizations to meet the need for IT support personnel without incurring the expense and delays that come with vetting and hiring reliable technical workers and without adding to your full-time workforce.

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  • Contract Programming Amazon Marketplace Web Service development training
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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.

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  • Top Ranked Consultancy ransomware rebuild
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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800

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    Progent's Citrix consultants can help your organization to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V network, and show you how to use Citrix Essentials to improve the performance, availability, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and streamlining management processes.

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    Cisco VoIP phones Single Number Reach Consulting Services

    Progent's Cisco certified networking experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business better solutions for your information system.

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    Progent's certified SQL Server 2019 consultants can help your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver rapid online or on-premises access to experts in system design and deployment, software development, SQL Server management, and network security.

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  • Top Rated CISSP Certified Security Auditor Consultant
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    Progent's CISSP-premier network security experts can help businesses of all sizes with any facet of information system security. Progent can create efficient security systems that protect a small business against modern threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile clients accessing network resources distributed over a mix of physical sites and various clouds.

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  • Top Ranked Network Engineer Windows Server 2016 Information Assurance
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    Progent's certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.

  • Remote Consulting Help Desk Carrollton, TX
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  • Wireless LAN Consulting Services Wi-Fi Network Consultant
  • XenDesktop Remote Technical Support Citrix Desktop Studio IT Consultant

  • Windows 2000 On-site Technical Support
    Microsoft Windows 2000 Support Outsourcing

    Progent's certified Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can simplify network management, offer tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.

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