Affordable Network Troubleshooting from Microsoft certified Consultants for Companies in Carrollton, TX
By delivering professional know-how when you need it, providing in-depth expertise for critical applications, offering innovative services such as virtual server hosting, billing solely for services you receive, and charging no sign-up or retainer fees for standard services, Progent enables your company to increase the business value of your information system and minimize service costs. Progent understands that network protection, dependability, and performance are as important to small businesses as to large corporations but that smaller companies don't have the economy of scale to spend heavily in computer technology and in-house support groups. Progent's fundamental competitive advantage is that no IT support organization can match Progent's ability to deliver the IT support expertise your company requires when you require it and at a cost you can afford.

For mid-size and large businesses, Progent offers co-sourcing and project management services to reinforce the subject matter expertise of your in-house network service personnel. Co-sourcing can cut costs and minimize technical risks for major projects such as application design and development, disaster recover/business continuity preparedness, network security audits, merging datacenters, or technology migrations.

Progent can also provide access to accredited consultants to assist your business to design and execute a sensible cloud computing strategy.

Key Practice Areas Serviced by Progent for Office Networks in Carrollton, Texas
Progent's team of industry certified consultants provides support for virtually all aspects of information systems found in businesses of any size. Practice areas served by Progent in and around Carrollton include:

Service Delivery Options Available for Carrollton, Texas Companies
Progent offers a variety of options for providing small and midsize businesses with cost-effective IT services for technical support, consulting, hosting, and network administration. Progent's model for providing network support is based on the Call Center operational structure common to big IT groups. Progent's Help Desk Call Center Support Mechanism promotes fast support, thorough activity documentation, reliable follow-up, and strict expense monitoring across a range of IT service delivery alternatives that include remote repairs, in-person help, high-end consulting, as well as server hosting.

  • Online Support
    Progent’s Technical Response Center provides emergency and scheduled remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and worldwide. Progent's certified service experts can assist customers to troubleshoot and fix network problems without the expense or delay of on-premises service visits. The experience of Progent's network engineers allows them to resolve the majority of IT issues quickly. For complex issues, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a streamlined, web-accessible signup procedure for new clients to address emergency situations and Progent bills by the minute with zero sign-up charges or time minimums, so you pay only for the support you get. Specialists available online include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISM-certified security professionals. Learn additional details concerning Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent provides on-site technical assistance for registered customers in larger cities in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's remote support engineers to give small businesses the ideal combination: in-person support professionals when you need them plus the remote help of Progent's worldwide staff of network engineers, security professionals, and business application developers. The response time for in-person support visits is typically under 24 hours. There is no start-up or retainer charge for registering as a Progent client for onsite support. Learn more details concerning how to sign up for Progent's in-person network service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging issues. To learn more, refer to Help Desk Services.

  • IT Consulting Services
    Progent provides small and midsize businesses budget-friendly availability of enterprise-class consultants who can provide help with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network architecture, company-wide network protection consulting, fault tolerant it system engineering, virtualization solutions, plus configuration, customization and training for business software including financials, ERP and MRP, reporting, sales automation, and office productivity packages. Progent can help with short-term projects including office moves and massive software migrations, longer term initiatives like management reporting application development and support, relational database application development and DBA services, and web development, on-going services including System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network health monitoring and network management, or urgent response such as data restoration and malware cleanup.

  • Application Server Hosting
    Progent can host vital applications like Exchange and Microsoft SQL to provide small and midsize companies with greater degrees of reliability, protection, and performance than is feasible with the class of internal data center that is realistically affordable for most small and midsize businesses. Since Progent utilizes the same data centers that host the gear of some of the world's biggest IT organizations, Progent can eliminate the expense of building and managing the systems required for enterprise-class cooling, electrical failover, and redundant Internet connectivity. For hosted applications, Progent can also see to it that upgrades and service packs stay current, protection and performance is constantly monitored, and systems are regularly backed up and ready for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting services for the entirety of a small organization's production servers in a setting that not only provides the top level of dependability and scalability but that is also convenient for clients to transfer to another service provider or to bring in-house whenever your situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server technologies that permit businesses with mixed networks to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while achieving world-class availability and an unparalleled level of vendor options. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-centric applications in one centrally administered solution, can support the mixed- OS and loosely standardized environments common with smaller companies, and retains ownership of the software in the client's possession so that migrating to a different virtualized host is quick, reliable, and inexpensive. This avoids becoming a captive to a single hosting service while still providing all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide expert remote support services to help businesses of any size integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that combine local resources as well as cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's affordable ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to recover your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of top data security vendors to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory system. Both also come with one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and less downtime. Learn more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup environment that meets your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Carrollton, Texas Businesses
Progent's staff size, breadth of technical expertise, and familiarity with enterprise network support enable small and midsize companies to avoid the problems associated with excessive dependence on thinly staffed service organizations or independent consultants.

Working with Progent's Experts allows your business to:

  • Avoid Over Dependence on Freelance Support Consultants
    For IT support, smaller businesses often depend heavily on individual engineers. Though freelance support engineers have lower overhead than larger IT service organizations and can afford to charge nominally lower fees, freelancers are occasionally spread too thin to react quickly to critical problems. If a freelance engineer is occupied with different customer, sick, on vacation, or in class, the absence of backup staff may force your company to go without assistance in case of a crisis. As your company grows, network downtime or problems with line-of-business programs get more costly. The dollars you believed you were conserving on a freelancer can evaporate fast because of lost productivity. In addition, when freelance consultants confront new technologies, the unavailability of a large engineering team to count on for advice forces them to train in place while your business winds up with the bill for their continuing education.

  • Have Access to Certified Professionals in Sophisticated Network Issues
    The majority of smaller service firms or freelance engineers focused on small business network consulting may excel at providing connect-the-dots fixes but lack the experience to deal cost-effectively with complicated IT environments with a variety of platforms, many sites, Voice over IP systems, mobile workforces, integrated accounting and analytical software, eCommerce, and custom business software. Progent's experience with global enterprises and Progent's large group of experts can be valuable to your company because enterprise networks are by nature complicated, integration problems require in-depth knowledge in numerous technical areas, and achieving an acceptable degree of robustness, reliability, and security requires enterprise-proven processes.

  • Create a Firm Basis for Growth
    Small businesses typically start with a network implemented on a tight budget. Lacking a strong architecture, a series of band-aid repairs commonly get piled onto of a marginal foundation. As a company grows, reliability and scalability problems can obstruct the productivity of the organization. Such networks require thorough assessment, intelligent strategic planning, and broad-based experience to upgrade to an IT infrastructure that will provide the solid basis to handle critical business needs and ease future growth.

  • Partner with Solution Finders, Not Resellers
    Smaller companies need guidance and education to navigate through an ever more complicated maze of technology options offered for enabling business growth and improving productivity. They do not need an IT consultant or service organization that attempts to promote products. Progent avoids conflicts of interest by not reselling hardware and software. Progent sells services and expertise exclusively. This allows Progent to align consulting support with the genuine interests of clients. Combining IT support and product selling can lead to a conflict where the proposed solution is based on a preselected vendor rather than being driven by the true needs of a client.

Contact Progent
If your Carrollton, Texas company wants to get in touch with Progent for network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Remote Technical Assistance
For fast remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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To provide cost-effective network support for small companies, Progent has developed comprehensive IT outsourcing plans that give small offices fast access to technical help without requiring you to hire, train, and manage an expensive in-house IT staff. Progent’s IT outsourcing packages give you an economical alternative for building a protected and robust environment for your important Microsoft Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.

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Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of XenServer and other Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can also analyze your existing XenServer environment and show you how to optimize consolidation, performance, protection, availability, and recoverability.

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If your company is producing UNIX-based applications on a network that has MS Windows-based servers, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to focus on your field of high-value expertise while avoiding the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by providing remote and on-site support when your business needs it, Progent represents an affordable way for managing an information system that features high availability, protection, and efficiency. Progent's developer support offerings feature full-service network support outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring, and Contact Center support.

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Progent's Microsoft certified experts offer three ways to help mid-size and large organizations develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses sift through the various high-quality Help Desk application programs on the market and determine which products might be excessively expensive, lack critical features, or align poorly with your organization's business goals. Progent also offers short-term staffing for organizations who want to augment their internal Help Desk team for special tasks or to substitute for absent or incapacitated personnel.

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Enterprise Windows 2000 Network Designers
Network Architecture Security Consultants

For enterprises with branches in or any area covered by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system consultants can provide a range of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, enterprise security, network design, local or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent IT architect can show you how to design a multi-office network that makes smart use of co-location facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help major corporations plan, integrate and support major rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connection solutions that combine basic, high-performance, integrated, and wireless networking.

Case Study Wireless Wireless Case Study
Chicago Onsite and Remote Support Chicago, Illinois System Consulting
Chicago, IL Cisco Information Technology Outsourcing Company Illinois Information Technology Consultants Cisco

Online Troubleshooting ASA with Firepower
ASA with Firepower Technical Support

Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.

Cisco CCIE Network Architect Lansing Michigan Help Desk Security Consultant Lansing, Ingham County

scom 2016 alerts Remote Consulting
Support and Help scom 2016 data warehouse

System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for key workloads by offering unified, cross-platform tracking of physical and virtual resources deployed throughout on-premises datacenters and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to assist organizations of any size to plan, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier versions or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

Cisco CCIE Technology Consultancy Firm Green Bay, Brown County Urgent Network Small Business Computer Consulting Services in Green Bay Wisconsin

Juniper Junos Management Network Security Test
Audit Juniper Junos

Progent's Juniper Networks-certified network engineer can assist your company to plan and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and migrate smoothly from outdated products to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network control software to enable you to streamline the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain networks that incorporate a combination of Juniper's software platforms.

Cisco CUBE and SIP Trunks Specialist IP PBX Computer Consultants
Cisco Certified Expert St. Paul-Twin Cities Server Administration Information Technology Outsourcing Firm St. Paul

Professional Private Clouds for Small Businesses
Consultant Services Small Business Private Clouds

Progent’s private cloud hosting service enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. You can take advantage of Progent’s private cloud hosting service to avoid major investments in the purchase, upkeep, and operation of network hardware and data center facilities while benefiting world-class levels of system reliability and security.

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Cisco Computer Network Specialists Alpharetta-Johns Creek, Georgia Cisco Computer Outsourcing Consultant Alpharetta

Microsoft Office Consultants
Microsoft Network Administration

To provide cost-effective IT support for small businesses, Progent has developed full-service IT outsourcing plans that give small organizations fast access to network help without forcing you to recruit, educate, and manage a large in-house IT staff. Progent’s IT outsourcing services give you an affordable alternative for building a protected and robust system for your favorite Windows office productivity products such as Microsoft Office XP and Microsoft Office 2003.

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Cisco Firepower 9300 Series Firewalls Specialists Cisco Firesight Network Consultant
Cisco Firepower URL Filtering Technical Consultant Cisco Firepower NGIPS Online Troubleshooting

Network Engineer Windows Server 2016 Hybrid Integration
Immediate On-site Technical Support Windows Server 2016 Integration

Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help businesses of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Cisco Remote Consulting in Madison County Alabama Huntsville Cisco PC Consulting

Private Cloud Hosting Services Consultant Services
24x7x365 Small Business Private Clouds Professionals

Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest degree of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization architectures that enable small and midsize companies with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor independence.

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Exchange Hosting Specialist
Technology Professional Exchange Server Hosting

Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center that features backed-up power and cooling systems, 24x7 staffed security and operations center, and fault-tolerant access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtualized machines for fault tolerance, smooth scalability, and fast restoration. Services include complete incorporation with your network, connectivity with mobile communication products, continual monitoring of performance and security, spam and virus filtering, patch and service pack control, Help Desk services, daily data backup, and full email management support.

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Cisco Technology Consultant in Little Rock Arkansas Cisco Network Administration in Little Rock, Pulaski County, Arkansas

Windows Skills Transfer
Server Skills Transfer

Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has little competition. Mid-size companies who work with trusted freelance service providers or who employ internal support personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.

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Windows 2008 R2 Computer Consultants
Windows Server 2008 BranchCache Consulting

Microsoft Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, expandability, and flexibility that accelerate productivity of local, branch office, and mobile workers. Progent's network professionals can deliver cost-effective online engineering, technical support, and training services to help you to design, implement, and manage Windows Server 2008 R2 to add substantial business value to your information system.

Cisco VPN Consulting Services 24 Hour VPN Support and Help
Collocation Migration Integration Support IT Services Colocation Facility
Compliance Audit Firewall in Montana CISSP Consultants in Montana

Professional Disaster Recovery Test Lab
Engineers Herakles Colocation Center Test Lab

The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and building training systems for new technologies. For Progent customers without sufficient internal resources to assemble effective test environments, the lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.

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Computer Consulting Ubuntu Linux, Solaris, UNIX Carlsbad-Encinitas Consultant Debian Linux, Sun Solaris, UNIX in Carlsbad-Del Mar, California
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Computer Specialists El Paso County Microsoft Expert El Paso Implementation

ASA Firepower Technical Support Services
Firepower NGFW Firewalls IT Consultants

Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and offer unified control of modern security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT environments that include branch offices, data centers, and cloud resources.

Computer Support Consultant BlackBerry Software in Huntington Beach California BlackBerry Smartphone Outsourcing Services

Solaris with Windows Services
UNIX, Windows Professionals

Progent's UNIX platform consulting services offer small and mid-size companies and software developers support for administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise offers you a convenient single source to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

Computer System Consultant SQL Server 2019 Minneapolis Hennepin County Network Support Technician Microsoft SQL Server
Configuration Meraki MS 400 Series Switch Meraki Management Remote Support

Private Clouds for Small Businesses Specialist
ProSight Private Cloud Hosting Services Consultants

Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages such as lower capital expenditures, savings on operational expense, better management focus, enterprise-class security, greater fault tolerance, and business continuity.

Consultancy ISA 2006 Firewall Microsoft ISA Server 2006 Remote Technical Support
Consultant Services Double-Take Software Availability DoubleTake Carbonite Software Backup Support Services

24x7 Support Outsourcing
Best On-site Support On-site Support

For mid-size businesses looking for IT support, Progent offers an array of alternatives such as local service, remote assistance, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staff augmentation, business relocation support, application programming, and professional consultation. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent offers expert onsite support for solving network problems quickly and economically.

Consultants Red Hat Linux, Solaris, UNIX Baltimore Towson Suse Linux, Sun Solaris, UNIX Consulting Services Baltimore Towson

Windows Server 2016 Software Load Balancing Technical Support Services
Windows Server 2016 Business Continuity Consultant Services

Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help businesses of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Consulting Services Exchange Server Hosting Exchange Server Hosting Consult
Consulting Services Windows and Linux Consultants Linux, Windows
Contract Jobs Telecommuting Network Consultants Cisco Engineering Freelancing Jobs
Contractor SQL 2014 Riverside - Colton Microsoft SQL 2008 Assessment Riverside California
Danville Computer Outsourcing Consultant Contra Costa County Small Office IT Consultants
Downey California Cisco CCIE Expert Emergency Outsource IT IT Outsourcing
Edison-Somerset County Software Consulting Firm Exchange Server 2019 Microsoft Exchange Server 2007 Onsite Support Edison-Somerset County

Microsoft Experts Consulting Services Windows 2008 Cluster
High-Availability Failover Clustered Servers Support

The cluster technology incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the installation, configuration, and administration of server clusters that offer improved levels of network availability, security, efficiency, and flexibility. New or enhanced features include automated cluster verification, easier configuration and installation, unified cluster administration, new cluster architecture for maximum uptime, hardened protection and quorum structure, elimination of failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the business benefits of failover clusters, design and implement an installation, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and create and test a workplace recovery plan.

Email Guard DLP Engineers Email Allow Lists Consultant Services
Email Policy Management Specialists ProSight Outbound Email Filtering Specialist
Email White Lists Professional Cloud-managed Email Security Professionals
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Engineer ISA 2004 Microsoft ISA Server Technology Consulting

Windows Server 2019 Storage Replica Setup and Support
Remote Support Services Windows Server 2019 Storage Spaces Direct

Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.

Enterprise hybrid cloud integration Engineer Technology Professional Enterprise hybrid cloud solutions

Exchange 2013 Collaboration Support and Help
Exchange 2013 Project Planning IT Consulting

Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a revamped architecture. These improvements favorably impact vital areas like manageability, high availability (HA), security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange 2013.

Excel PivotTable Outsourced Programming Excel Power Query Outsourced Programming
Exchange 2003 Server Information Technology Outsourcing Group Savannah, Chatham County Urgent Microsoft Exchange Networking Help in Savannah Georgia
Exchange 2010 Migration IT Consultant Microsoft Certified Exchange 2010 Migration Remote Technical Support
Exchange 2013 Outlook Web App Technical Support Services Exchange 2013 Unified communications Online Troubleshooting

IT Consultants ASR 1000 Router
Remote Technical Support RV Series VPN Router

Cisco has designed an extensive product line of routers that includes appliances built to deliver the security, performance, and reliability required by customers ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.

Exchange Computer Companies Alaska Exchange Computer Consultancy Group in Anchorage Alaska

SQL Server 2016 Application Migration Support
SQL Server 2016 Azure Backup IT Consulting

Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security, high-availability, BOYD support, and integrated business intelligence. New features include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to help organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Exchange Server 2010 Network Consultation in Spokane Exchange Server 2010 Computer Service in Spokane
Exchange System Engineers in New Orleans Louisiana Exchange Small Office Computer Consulting in New Orleans, Louisiana
Exchange Troubleshoot Exchange Computer Service Providers Florida
Expert Microsoft Certified Technology Professional ISA Server Engineers ISA Server
Fedora Linux, Solaris, UNIX Consultants in Grand Rapids, MI Slackware Linux, Solaris, UNIX Remote Troubleshooting Grand Rapids, MI
Fedora Linux, Sun Solaris, UNIX IT Consultants Kern County California Gentoo Linux, Solaris, UNIX Support in Kern County California
Firewall Cybersecurity Tech Services Security Security Auditor
Firewall Network Consulting in Salem, Marion County Security Security Firm in Salem Oregon

Cybersecurity Audit Consult
Professionals CISA Certified Cybersecurity Audit

The CISA accreditation is a prestigious qualification that indicates mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation has consultants pass a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to assist companies in the areas of IS audit process, IT governance, network assets and architecture ROI, IT support, protection of data assets, and business continuity preparedness.

Fort Wayne IT Outsourcing Firm Fort Wayne, Indiana Small Business IT Consulting Companies
Fort Wayne Indiana Computer Remote Consulting Remote Support Jobs Urgent Network Security Consulting Part-Time Jobs
Freelancing Job Microsoft Certified Remote Engineer in Glendale, CA Top Microsoft MCSA Remote Consultant Telecommute Jobs
Fresno Windows Server 2012 R2 Network Repair Service 24-Hour Windows Server 2019 Computer Companies Fresno California

Windows Server 2012R2 upgrade Professionals
Consultancy Windows Server 2012R2 Active Directory

Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security plan, streamline network administration, assist with application development, and build and test a DR/BC plan.

Gentoo Linux, Solaris, UNIX Integration Lawrence MA Debian Linux, Sun Solaris, UNIX Technical Consultant Lawrence, Massachusetts-Manchester, New Hampshire
Glendale-Maricopa County Specialist 24-7 Glendale-Peoria Server Integrators
Greensboro Winston-Salem High Point Microsoft SQL Server 2017 Support Team Microsoft SQL Server 2017 Computer Consulting in Forsyth County North Carolina
Hialeah, FL Small Business Computer Consulting Firm Hialeah, Florida Small Business IT Outsourcing Companies
Huntsville, AL Consulting Microsoft SharePoint Server 2013 SharePoint Remote Technical Support Huntsville, Limestone County

CRM Online Consulting
Network Engineer Microsoft Dynamics CRM

Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive customer relationships. Integrated Sales and Customer Service modules enable in-house staff to share data to help promote sales success and offer steady, efficient customer service. Progent can configure the most sensible server and communications environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your marketing or customer service databases.

Hybrid Exchange Online and Exchange on-premises Computer Engineer Best MCSE Expert Certified Exchange Online Archiving On-site Technical Support
IM Infrastructure Computer Consultant Consultancy Microsoft Voice over IP
IM Infrastructure Remote Support Services IM Infrastructure Online Troubleshooting
IT Management Louisiana Louisiana Small Business IT Consulting Companies
IT Outsourcing Firms Nebraska Nebraska System Engineers
IT Services Apple OS X OS X Specialist
Immediate Exchange Server 2013 Network Integration Alpharetta Networking Consultant Exchange Server 2013 Alpharetta

Private Clouds for Small Businesses Consultant Services
ProSight Private Cloud Services Consultancy

Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages including lower capital costs, savings on operational expense, better executive focus, world-class protection, greater availability, and business continuity.

Immediate Ransomware Protection Specialist ProSight IT Management Outsourcing Professionals

Catalyst 2940 Switch Remote Support Services
Catalyst 2900 Switch Computer Consultant

With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to realize the full advantages of bringing intelligent services into their networks. Cisco's Catalyst switch product line allows you to deploy capabilities that make your IT network sufficiently available to handle real-time requirements, expandable to facilitate growth, safe enough to guard confidential data, and capable of differentiating and controlling traffic flows to streamline system performance. Progent's CCIE certified consultants can help you select and integrate Cisco Catalyst switches appropriate for your company. In addition, Progent's certified security specialists can help you create a strategic security policy and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

Immediate ransomware removal and restore Professional WannaCry ransomware recovery Consulting
Indianapolis, IN Consulting Services Firm 24/7 Indianapolis Recovery Services

Technology Consulting Jabber Conferencing
Jabber IM and Presence Service Online Support Services

Progent's Cisco Jabber consultants can provide remote or on-premises support to assist organizations of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the technologies that go into creating a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.

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Information Technology Installation Service Sonoma County North Bay Outsource
Integration Consultant Sunnyvale Immediate Computer Network Specialists Cupertino

Consult Mac Infrastructure
After Hours Integration Support OS X Connectivity

Progent's Mac support engineers can assist you with a wide array of system foundation areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies including VoIP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of designing, configuring, and supporting a network architecture that is robust, secure, productive and aligned with your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also provide skilled professionals to support Cisco routers and switches.

Iowa Biggest SharePoint Support Firm Des Moines, Cedar Rapids, Davenport, IA SharePoint Migration Help

Mandriva Linux Services
Suse Linux Consultant

Progent's Linux consulting services provide small businesses and developers support for administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

Jacksonville Implementation Jacksonville Support Group
Juniper Firewalls Cybersecurity Firms Juniper NetScreen IT Services
Juniper J Series Router Security Organizations Top Rated Juniper J Series Firewall Cybersecurity Contractors
Juniper SRX100 Router Network Consulting Juniper SRX Series Gateway Network Intrusion Penetration Testing
Kansas City Missouri Exchange 2019 Integration Companies Exchange 2003 Server Small Business Network Consultant in Kansas City International Airport MCI
Kansas City, Jackson County Windows Server 2012 R2 Small Business IT Consulting Firms Windows Server 2016 Small Office IT Consultant in Kansas City International Airport MCI

Top Ranked Cybersecurity Contractors Check Point UTM-1 Edge
Check Point Ransomware Protection Security Consultants

Progent's Check Point firewall consultants can show you how to design, configure, and manage firewall solutions that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.

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Largest Cisco Expert Cisco Certified CCIE Tech

Consulting Firm Alabama
North Carolina Small Business IT Outsourcing Company

Progent’s National Support Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and online secure network connection to isolate and repair technical problems rapidly and economically. The breadth of technical expertise represented by Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to qualified experts as needed.

Largest Microsoft Certified Consulting Firm Configuration Services Microsoft Partner

Microsoft and Cisco South Dakota Small Business Network Consultants
Alaska Tech Consulting

If your business does not require immediate remote support but expects to need technical services with your network soon, you can save time and money and guarantee that the right expertise will be available when you require it by getting in touch with a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or email information@progent.com.

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Microsoft Financial Software Remote Troubleshooting
Microsoft Dynamics GP ERP Troubleshooting

Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis tool built, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented design you can license only the capability you currently require, with the ability to add users and increase capabilities in the future. Progent’s Microsoft Dynamics GP support engineers can show you how to deploy, configure and manage the current release of Microsoft Dynamics GP or migrate efficiently from an older version.

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Los Altos On-site and Remote Support Redwood City Network Assessment

Technology Consulting Comprehensive Event Management
Operations Manager Specialist

Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network support professionals. With Progent's economically priced IT service programs, mid-size businesses can select a basic co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small and midsize company information systems enterprise-class reliability, protection and performance.

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iPad Network Consulting
Macintosh Remote Troubleshooting

Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or moving to iCloud services. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, secure, efficient and aligned with your organization's business goals.

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Cisco Router Integration Group
Technical Support Companies Cisco Architecture

Progent's Cisco CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to design, deploy, administer, tune, and debug fault-tolerant, extensible connectivity environments suitable for public networks.

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MS Office Communications Server Consultants Urgent Video Conferencing Support Outsourcing

Small Office Software Outsourcing Consultant
Onsite Support Small Business

Progent is a pioneer in economically delivering world-class IT support to small businesses. Progent's achievement in handling the IT service needs of the chronically underserved small company market is the cumulative outcome of key technical and process innovations that have eliminated much of the conventional costs out of managing network service, added unprecedented professional expertise into the support mechanism, and significantly streamlined the repair cycle.

MS Virtual Server Administration Website Consultant Professional MS Virtual Server Administration Website

Nortel Networks Certified Support Specialist (NNCSS) Computer Consultancy Services
Microsoft Certified Solution Developer (MCSD) Software Consulting

Progent provides clients the services of consultants who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients deserve to be sure that their computer support consultants have accredited testing as well as broad practical backgrounds so that Progent's clients can use Progent's support with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for substantially better vendor help than is available to non-certified consultants, enabling Progent to deliver customers a better level of IT service. In addition, major certifications such as CISA or ISSAP for IT security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the services of recognized IT experts.

Memphis, Shelby County, Tennessee Technical Support Group Tennessee Technical Support

Immediate Solaris with Windows Engineer
Expert Microsoft Certified Windows and UNIX Consultant

If your business computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your OS platforms to coexist for easy management, seamless information exchange, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and repair, in-person technical support, and Help Desk Call Center support.

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Microsoft T-SQL Development Companies
Microsoft T-SQL Developer Firms

SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing enterprise data and analytical programs on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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Customer Relationship Management Consultant Services
MSCRM Technical Support Services

Microsoft CRM helps mid-market businesses nurture positive client relationships. Integrated Sales and Customer Service modules allow in-house staff to share information to help promote sales success and deliver consistent, efficient customer service. Progent can configure the optimal network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can show you how to combine Microsoft CRM with your marketing or customer support databases.

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Protection Juniper NetScreen VPN
Juniper Firewalls Network Intrusion Penetration Testing

Progent's Juniper Networks-certified NetScreen consultants can assist you to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper products, and repair infrastructure issues in Juniper-only or mixed-vendor environments.

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Cisco CCIE Remote Small Office IT Consultant
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Progent's Cisco CCIE network consultants can help you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

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ProSight Email Data Loss Protection Specialists
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Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized management and world-class security for your email traffic. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

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Remote Desktop Connection for Mac Remote Technical Support
Word for Mac Consultants

Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business applications. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows users.

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Employment Opportunities Cisco CCDP
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If you are an information technology consultant with technical support experience, teaming with Progent and assisting Progent's clients will expand your abilities via collaboration with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on providing network expertise and technical support to small and midsize companies will offer you the opportunity to work closely with decision makers and contribute significantly to the growth of dynamic companies. Also, Our virtual office network offers the most advanced technology for off-site service and wireless connectivity to allow you to come up with speedy solutions when you troubleshoot mission-critical issues.

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Dynamics GP VBA Specialists
Dynamics GP Visual Studio Consultants

Progent's seasoned solution designers and programmers can assist your company to create customizations to Microsoft GP that support the unique requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of software development tools that can be utilized to create integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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Microsoft Windows 2000 Remote Troubleshooting
Windows 2000 Server Specialist

Progent's certified Windows 2000 Server consultants offer network help and information technology consulting services for the complete family of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support services include network planning, deployment, project management, local and remote technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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24-7 Network Health Audit Consulting
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Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner and safer AD implementation. Both options also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with information security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability.

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Microsoft Dynamics GP Technical Support Services
24x7 Dynamics GP Great Plains Accounting Technical Support

Dynamics GP/Great Plains 2010 accounting software is a full-featured business management solution that unifies information and processes throughout your company, interfaces easily with other solutions, and brings together workers, customers and suppliers unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Dynamics GP/Great Plains 2010.

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Services Documentation Consultant Services
Technical Support Services Service Reports

Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local support firms who offer scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each staff member to each client. The practice of documenting and archiving support records results in more efficient service and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.

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3900 Router Engineer
2800 ISR Router Specialist

Cisco offers a full product line of routers that includes appliances built to provide the protection, performance, and reliability demanded by organizations from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.

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ProSight Email Guard Spam Filtering Services Professionals
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Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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Jabber Conferencing Consultant Services
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Progent's Jabber consultants offer online or on-premises support to help organizations of all sizes to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the products, technologies and services that go into creating a cohesive Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration ecosystem.

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Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your network.

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Emergency Exchange Server 2016 Migration Specialist
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Progent can help your business in any and all facets of your migration to Exchange Server 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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iPhone RADIUS Technical Support
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Progent can provide affordable online assistance to assist your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide remote and onsite training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your information system.

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IT Consultants Help Desk Process
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The Contact Center service delivery model used by Progent's Technical Response Center gives small and midsize companies an efficient option to dependence on freelance service individuals by offering extensive expertise shared by numerous support groups, optional round-the-clock availability of urgent assistance, fast escalation to appropriate engineers for solving the most complex problems, support consistency and dependability, quick follow-up enforced by veteran service administrators, a variety of easy-to-use techniques for initiating service tasks, plus excellent progress visibility made possible by ticket tracking and available via a web portal.

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Sun Solaris Remote Specialists
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Progent provides nationwide remote technical support and consulting services for businesses that operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows technology. Remote IT help offers optimum leverage for your IT dollar by protecting client efficiency and shortening the time charged for computer repair services. Sophisticated remote support utilities and skilled technicians and consultants combine to enable Progent to handle most IT problems without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM premier security specialists to help you with the toughest network issues.

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Help and Support Microsoft Windows 2008 R2
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Microsoft Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, scalability, and versatility that accelerate output of on-site, remote, and mobile users. Progent's network experts can deliver affordable online engineering, troubleshooting, and training services to help you to design, execute, and maintain Windows Server 2008 R2 to add significant business value to your information system.

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Progent's Cisco-certified IT professionals can show you how to build an affordable, high availability Internet connection architecture that can achieve non-stop Internet connectivity via a wide range of high availability Internet access products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most current techniques for 24x7 Internet access to implement an affordable, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.

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Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security strategy, automate network management, help with application development, and build and validate a disaster recovery/business continuity plan.

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Training Office Outlook for Mac
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Progent offers onsite education customized for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for macOS and Mac OS X application software.

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Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing, distribution and service companies to simplify supply chains and streamline critical processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that spans from occasional advice to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, debugging, ETL, Office 365 integration, training, and DBA services.

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Cisco's security and remote connectivity solutions for small to medium sized companies represent a complete range of easy-to-administer protection products to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN solutions. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your corporate goals.

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Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's servers in an environment that delivers the maximum level of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization architectures that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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Specialist Microsoft Exchange 2010 Upgrade
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Progent offers expert help for each phase of your Exchange 2010 migration with services that include end-to-end project management, site prep, project planning, cost estimates of new software and equipment needed, suggested sourcing, system verification at client location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old system, and training for customer's support staff and users.

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Top Quality Technology Professional Server Management
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By using virtual servers, businesses are able to operate many virtual machines on one actual server. Virtualization technology enables companies to enjoy all the advantages of server isolation, while avoiding the expense that goes with purchasing extra server hardware. Virtualization is the enabling technology for private clouds, which offer major advantages such as lowering the costs of capital equipment, facilities, and administration while improving information protection, network reliability, and recoverability. Other key server management technologies include network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can assist you in all aspects of server virtualization and management to enable your company to contain costs and save time.

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Consultant Services VMware vSphere Hypervisor
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Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.

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Blackberry Engineer
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Progent’s professionals provide experience in multiple technologies related to mobile networking including network topology, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified experts can save your company work and money by applying their wireless background to help you select and configure mobile networking technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile data devices work more reliably.

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Citrix XenMotion Consultants
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Progent's Citrix-authorized engineers can assist your company to understand the strategic advantages of XenServer as well as additional Citrix products, and can help you to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can also assess your existing XenServer deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.

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Online Wireless Site Survey Outsourcing
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Progent’s Wireless Site Survey makes it easy to plan and implement a WiFi LAN customized for your environment, providing your business a wireless solution that has the reception, speed, load-handling capability, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service.

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Exchange 2019 Upgrade Remote Troubleshooting
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Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.

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Support and Help Sun Solaris
Consulting UNIX

Progent's Sun Solaris family support experts provide small and mid-size businesses and developers assistance with administering and maintaining Solaris environments that operate with Microsoft-powered networks. Progent offers your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise provides you with a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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24-Hour On-site Support Microsoft Exchange 2003 Upgrade
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Progent's certified engineers offer technical help and network consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, management, and support expertise for Exchange 2003 Server include system design, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.

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Progent’s Microsoft-certified experts offer small and mid-size companies enterprise-class consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new title for the update management platform formerly called Systems Management Server. Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 such as full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified consulting professionals can show you how to use SMS or Configuration Manager economically for streamlined OS and application software installation, security patch administration, software metering, and licensing compliance. Progent's engineers can also assist your company to move smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager.

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Immediate Windows 8.1 Upgrade Consultant Services
Online Troubleshooting Windows 8.1 Training

Progent's Microsoft-certified experts can provide a range of consulting services to assist organizations of all sizes to deploy, manage, and support environments that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to design and configure test environments to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects following industry best practices.

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iPhone Security Network Consultant
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Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.

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Progent offers affordable remote support to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed support to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.

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Progent's Cisco-certified wireless technology consulting experts can assist you to configure, manage, and troubleshoot Cisco Small Business Wireless Access Points.

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Progent can help you in all phases of your migration to Exchange 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.

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Progent can assist you to plan and implement an efficient migration from a UNIX-powered IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your data and reduce productivity discontinuity by developing an effective migration strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, migration planning and testing, Exchange migration support, data and application software porting, and processor and storage system migration and consolidation.

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Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security strategy, streamline IT management, assist with creating applications, and generate and validate a DR/BC plan.

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Progent's Cisco-certified wireless consulting experts can help businesses of any size to design, deploy, manage and troubleshoot Cisco Aironet wireless access point solutions to achieve the throughput, range, density, expandability, security compliance and manageability required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient remote and onsite support for both legacy and current 802.11ac Aironet access points and Progent can assist your business design and maintain deployments of indoor and outdoor Aironet Wi-Fi access points.

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Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create custom line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that allow you to track your business more effectively, transforming raw data into useful insights into your business.

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ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to automate the complete threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.

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If your company is producing UNIX or Linux software in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual distraction of managing your company information system. By using automated network monitoring and by delivering remote and in-person assistance as your business needs it, Progent offers an economical solution for maintaining an IT network that provides high availability, security, and performance. Progent's UNIX/Linux developer support services include full-service information technology outsourcing, virtual server infrastructure, online and in-person support and repair, proactive network monitoring services, and Helpdesk services.

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Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.

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Progent's Cisco-certified wireless networking experts can help organizations of any size to design, deploy, manage and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, range, density, expandability, security compliance and ease of management required for seamless access between Wi-Fi and wired networks. Progent can provide affordable remote and onsite consulting services for end-of-life and current 802.11ac Aironet access points and Progent can assist you design and maintain deployments of indoor and outdoor/industrial Aironet access points.

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Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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Progent provides small and medium size organizations expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security companies including Check Point Software, Juniper, and SonicWall. Progent can help you design a comprehensive security plan and choose appropriate technologies from multiple suppliers to support your security objectives while staying within your spending restraints.

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If your business does not require emergency online support but you think you will require technical services with your network soon, you can conserve time and expenses and guarantee that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.

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Progent's Microsoft Certified engineers can provide expert consulting for major deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange Server installations or updates and can provide onsite personnel to assist enterprises with installations of Exchange Server 2007 in the or any area served by Progent's consultants.

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Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of any size to design, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving especially stubborn issues, or full project management services. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service companies to simplify complicated supply chains and streamline key processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that can range from as-needed guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration.

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Key features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to buy just the components you require, a standards-based architecture built on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to track all operations, income and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the capability to process data from almost any db software or workstation application into Microsoft Dynamics GP, and an open design that makes it easy to develop specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to help you turn the advanced features of Dynamics GP business accounting software into a high-value business solution.

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Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.

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Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional advice to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and DBA services.

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Progent's Solaris platform consulting experts offer small companies and software developers assistance with managing and maintaining Solaris systems that run with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with an easy single source to help you build and maintain a secure and robust cross-platform network and communications solution that supports Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Progent's Citrix consultants can help you to plan, install, administer, and support a virtual Windows application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and support a remote datacenter that offers high availability, enhanced security, and fast recovery.

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Progent's Cisco-Premier network consultants can help you to run Cisco's network management tools alongside a selection of powerful third-party applications to build a complete network management strategy to keep your environment operating reliably, fully utilize limited resources, guard your data, recover quickly from device breakdown or deliberate attacks, and allow you to expand or reassign network resources sensibly and economically as your business evolves.

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Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to design, configure, operate and repair a backup and disaster recovery solution built on Barracuda technology.

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The cluster feature set incorporated into the high-end versions of Windows Server 2008 is radically redesigned to streamline the installation, setup, and maintenance of clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or improved features include automated cluster verification, revamped configuration and installation, unified cluster management, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum models, fewer failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can help you evaluate the business benefits of failover clusters, design and execute an installation, educate your IT staff to manage your cluster environment, provide continuing consulting and support services, and create and test a disaster recovery procedure.

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Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from outdated switches to current devices.

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Progent's Network Help Desk Call Center Outsourcing Support Services for desktop technical support are designed specifically for small organizations who need fast availability of a Help Desk Service Center with professional phone support and effective escalation options but who have to work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.

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Progent's certified engineers offer technical help and IT consulting services for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, documentation, local and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and comprehensive network management outsourcing.

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Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but manageable information. The integration demands of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with real-world expertise and broad experience in planning and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT environments based on the Microsoft SBS line of servers and applications.

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Remote server management cards give network administrators complete control of a server without the requirement for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a high-availability company network that incorporates remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.

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Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

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The server cluster technology incorporated into the high-end versions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, setup, and management of server clusters that offer greater levels of system availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, revamped setup and installation, improved cluster administration, redesigned cluster infrastructure for increased availability, better protection and quorum structure, fewer failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the business benefits of Windows clustering, plan and implement a deployment, educate your network support staff to administer your cluster environment, provide ongoing consulting and support services, and produce and validate a workplace recovery plan.

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Progent offers a variety of IT support packages for small businesses. These information technology outsourcing and network monitoring services are based on the proactive problem solving abilities of Microsoft System Center Operations Manager 2007, a next-generation server and system support software platform that monitors the availability, performance, and safety of your network and identifies potential problems before they can bring down your system. With Progent's affordably priced network support programs, small businesses can choose a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.

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Progent’s Wireless Site Survey helps you to design and install a WiFi network optimized for your facilities, offering your business a wireless solution that has the coverage, performance, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.

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Progent offers the support of certified engineers as well as seasoned software developers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and data security consultants to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.

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Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. You can use Progent’s private cloud hosting service to eliminate major investments in the purchase, upkeep, and operation of computer hardware and facilities while achieving the highest levels of system availability and security.

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