Immediate, Low-cost Remote Network Technical Support for Carrollton, Texas Small Businesses
For more than two decades, Progent has focused on delivering enterprise-class computer support services to customers with small-business budgets. Progent has developed a unique support solution that includes a low-overhead, seamless virtual office network, custom remote troubleshooting tools, a large team of engineers accredited in a wide array of IT practice areas, a Help Desk Call Center operational structure that promotes responsiveness and guarantees follow-up, a worldwide team of remote support experts, in-person service options for the majority of most zip codes in the United States, and a corporate culture committed to solving network issues in the shortest time and at the least cost to clients.

For medium-size and enterprise companies, Progent can provide co-sourcing support to supplement the skills of your in-house IT support personnel. Co-sourcing can save money and help meet schedules for major projects like application development, business continuity preparedness, security evaluations, office consolidations, or technology migrations.

Progent can also offer the services of accredited experts to assist your business to plan and implement your cloud strategy.

Key Technical Areas Serviced by Progent for Businesses in Carrollton, Texas
Progent provides the services of accredited experts for all facets of network technology deployed in small organizations. Products and technologies serviced by Progent's consultants include:

Service Delivery Options Available for Carrollton, Texas Companies
Progent offers a selection of alternatives for providing small companies with affordable computer services for technical support, system architecture, and network management outsourcing. Progent's paradigm for providing network support services is based on the Help Desk structure common to larger IT organizations. Progent's Help Desk Call Center Support Mechanism promotes fast response, thorough activity documentation, reliable follow-through, and tight expense monitoring for an array of network support delivery modes that include remote repairs, on-premises help, and top-level consulting.

  • Remote Support
    Progentís Technical Response Center provides urgent and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and globally. Progent's seasoned support professionals can assist customers to analyze and repair network problems without the expense or time loss of in-person support calls. The background of Progent's IT consultants makes it possible to handle most IT issues quickly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate support calls to world-class specialists. Progent provides a convenient, web-based registration process for new clients to accommodate urgent situations and Progent charges per minute with no sign-up charges or time minimums, so you are invoiced only for the help you receive. Experts available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISSP-certified security engineers. Find out more details about Progent's online network support expertise.

  • Onsite Support
    Progent provides on-site computer assistance for signed-up customers in larger cities in the U.S. Progent's on-site service personnel can operate in tandem with Progent's remote support engineers to deliver small companies the ideal combination: in-person service professionals when you require them plus the on-line expertise of Progent's seasoned team of network engineers, security professionals, and business application developers. The response time for in-person support visits is usually under 24 hours. There is no start-up or retainer fee for becoming a Progent customer for onsite support. Find out more concerning how to sign up for Progent's in-person computer service.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that manages all facets of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. To learn more, refer to Help Desk Services.

  • Consulting Services
    Progent offers small companies affordable access to world-class IT professionals who can provide assistance with critical products and technologies such as
  • Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, network security consulting, high availability network engineering, virtual server strategies, plus configuration, programming and training for small business applications including accounting, ERP and MRP, business analytics, sales automation, and productivity software. Progent can provide assistance with one-time projects including office relocations and major system upgrades, extended initiatives such as business information application programming and customization, relational database application programming and administration support, and web development, continuing support including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure monitoring and network management, or urgent response such as data restoration and malware removal.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting for the entirety of a small organization's production servers in an environment that not only provides the top degree of availability and expandability but that is also easy for clients to transfer to a different support firm or to move in-house if your situation calls for it. Progent's Private Cloud hosting is founded on proven virtualization techniques that permit companies with mixed networks to benefit dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving world-class reliability and an unparalleled level of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally administered service, can support the multi- platform and non- standardized environments common with small companies, and keeps control of the software in the customer's hands so that migrating to a different virtual system is fast, safe, and affordable. This avoids ending up a captive to a specific hosting provider while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide expert remote consulting services to help businesses of any size connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Office 365 integration solutions with on-premises installations of Exchange, Azure planning and integration services, Amazon Web Services cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, enhance and troubleshoot their networking hardware like switches, firewalls, and access points plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating appliances that require critical updates, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your Progent engineering consultant so all potential problems can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with data security regulations, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your company's preparedness either to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient security and backup system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental system software and productivity applications used by the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide help for an increasingly sophisticated collection of infrastructure technologies such as PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-certified security professionals, CISA-certified security audit specialists and GIAC-authorized information assurance experts can provide a company-wide perspective on network protection and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises comply with industry guidelines and statutory mandates for network data protection and incident reporting.

The breadth and depth of Progent's engineering team bring a powerful set of advantages to organizations wishing to increase the business value of their IT network within a reasonable budget. These benefits include:

  • Best Methodology
    Progentís team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional experience, at the front lines of network service, executing a wide range of IT projects for a large array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting team. This guarantees that you get not only expert IT help, but also a support engineer with proven methods for fixing real-world network problems rapidly. Find out more details about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to charge for online support and on-site visits per minute. Consequently, you owe just for delivered support. Progent does not impose a higher rate for off-hours or priority support, and Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and asks no retainer for support services provided during regular working hours. Many support organizations demand substantial minimum payments or bill in increments of fifteen minutes or more. Progent's small billing granularity avoids big invoices for quick repairs. Another advantage of by-the-minute billing is that you will be less tempted to allow minor issues to stay unaddressed until they grow into big ones. Learn additional information about Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Services
    Progent has created a comprehensive support reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or small support firms who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports sent by each staff member to each client. The practice of documenting and archiving service records allows more efficient service and eliminates a variety of common problems such as when a service client is effectively held hostage to a consultant who wonít release the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent faces few competitors. Small companies who work with freelance consultants or who employ internal IT staffs gain when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, protected, and efficient. Read more about Progent's knowledge transfer services.

How to Contact Progent
In case your Carrollton, Texas business wants to contact Progent to ask about IT outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Immediate Remote Technical Support
For immediate remote assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager to simplify administration, enhance security and compliance, and increase worker output by ensuring that critical applications stay current, managing licensing, and monitoring resource usage profiles to help you make informed purchasing decisions. Once you are set to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and implement an efficient move to SCCM 2012.

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    Consultant Hourly Cost Remote Technical Support

    Progent's pricing model is to charge for online service and on-premises visits by the minute. As a result, you are invoiced exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in areas where Progent provides on-site support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no minimum fee and requires no retainer for services provided during regular business hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids big bills for quick solutions so you won't be forced to allow simple problems to fester.

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  • FRx Design
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    Progent can provide remote and onsite expertise to assist your organization with any aspect of BI reporting from debugging or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's management reporting consultants can assist your company to support your existing BI environment, help you to migrate reports and databases from a legacy reporting platform to a current one, and deliver as-needed remote mentoring tailored to your specific needs. Progentís business reporting consultants offer expertise in the leading business intelligence reporting and visualization platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.

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  • Microsoft Expert Microsoft Windows 8.1 Upgrade Network Companies
    Microsoft Windows 8.1 Migration IT Consultant

    Progent's Microsoft-certified experts can deliver a variety of consulting services to help organizations of all sizes to deploy, administer, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up testing environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.

  • BlackBerry Exchange Specialist BlackBerry BES Server Setup and Support
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  • Application Consulting Solomon
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    Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your specific company needs. Progentís Microsoft support experts offer expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration support for safe, corporate-wide information sharing plus interfacing with Customer Relationship Management products.

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    Cisco ASA 5500-X with Firepower Help and Support

    The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and debug firewall environments based on Cisco ASA firewalls with Firepower Services.

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    SQL Server 2008 delivers powerful, familiar tools to IT professionals and information workers, lessening the complexity of creating, integrating, managing, and using company information and database programs on platforms ranging from handheld devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and wide knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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  • Professionals Citrix virtual desktops
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    Citrix offers a powerful family of platforms that provide enterprise-class manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix virtualization products and help you design, validate, implement, optimize, and support Citrix solutions.

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  • Consult Windows 10 Upgrade
    Cisco Certified Experts Microsoft Windows 10 Specialist

    Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and post-migration technical help.

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    Progentís Microsoft certified consultants provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications rapidly and automatically to appropriate workers, reduce software costs and adhere to licensing agreements by determining usage profiles, enhance Windows security by increasing your awareness of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including program and appliance inventory.

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  • Remote Support Cisco ASDM Firewall Management
    Cisco Certified Experts ASA 5500-X Firewall with Firepower Support and Setup

    Progentís experienced Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.

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    Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent offers national remote phone support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX and Microsoft technology. Remote IT help provides maximum leverage for your information technology budget by extending user efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to handle most network issues without wasting time and expense by traveling to your location. In the vast majority of situations your network problems can be remediated by telephone or through a combination of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM certified security professionals to help you with the most challenging network problems.

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    Cisco's Meraki MS family of access and distribution switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to help you to design and deploy an efficient network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure compliance, create and test a disaster recovery plan, and troubleshoot technical issues associated with any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.

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    Progent's Juniper Networks-certified NetScreen engineer can help you to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor environments.

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    Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.

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    Progent is one of the most experienced IT consulting companies for integrating email systems based on Exchange 2000. Progent specializes in helping small companies receive all the advantages of Microsoft Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.

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    Nexus switches are intended to deliver the performance, expandability, resilience, virtualization support, capacity, data protection and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting services to help your IT staff to plan an optimal switch topology, build pilot environments to validate your network design, install and configure Nexus switches, create and enforce effective policies, perform security vulnerability tests, set up advanced monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus products. Progent can also assist you to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus platforms.

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    If your company does not need emergency online support but expects to require technical services with your network in the near future, you can save time and money and guarantee that the right expertise will be available when you require it by contacting a Progent sales agent and registering as a client. For details, call 800-993-9400 or send email to information@progent.com.

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    Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to next generation firewall technology from Cisco. Progent's Cisco technology specialists can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    Progent can assist small and medium-size companies to deploy efficient endpoint management tools for administering endpoints used by work-from-home employees.

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    Wireless Site Survey Integration Services

    Progentís Wireless Site Survey assists you to plan and implement a WiFi network customized for your facilities, providing you a wireless solution that has the reception, speed, load-handling capability, Quality of Service, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.

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    System Center Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health reporting, enables secure self service, and delivers a common point of control for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

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  • Online Help Work from Home Data Protection Support and Integration Offsite Workforce Data Protection
  • Online Support Services Office 365 IDFix Microsoft 365 Exchange Online and on-premises Exchange Technology Consulting
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    Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of online services to help your organization to plan, program, test, install, administer, and troubleshoot applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a stubborn issue associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing line-of-business applications based on Excel. Progent's cost-effective online training for Office Excel can be customized to address the needs of individual users or teams.

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    Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop system solution that takes into account reliability issues covering a wide array of network technologies and procedures.

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  • SCCM 2016 Primary Site IT Services Expert Microsoft Certified SCCM 2016 Upgrade Online Troubleshooting
  • SQL Outsourced Programming 24x7 Troubleshooting Microsoft SQL Server
  • SQL Server 2016 SSRS Troubleshooting SQL Server 2016 Reporting Services Engineer
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  • Remote Troubleshooting SCDPM 2016 Upgrade
    Data Protection Manager 2016 Backup and Restore Information Technology Consulting

    System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery functions for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key platforms such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, manage, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from an older version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to help you through technical bottlenecks or provide comprehensive project management support to help you complete your SCDPM 2016 initiative on schedule and within your budget.

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  • Linux Network Monitoring, Nagios and MRTG Consultancy
    Top Quality Linux Network Monitoring, Nagios and MRTG Consult

    Nagios and MRTG are powerful, license-free monitoring tools that operate on Linux and can be deployed to analyze UNIX networks, Windows systems, or mixed-platform systems in which the Linux OS and MS Windows run side by side. The Nagios monitor lets network managers to track network services including POP3, HTTP, FTP, and PING. MRTG allows you to graph the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's system integration experts can show you how to use both these programs to streamline and troubleshoot your network.

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    E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by providing constantly updated spam and virus blocking, policy management, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outgoing email testing to help you repair your email system and specify and enforce company security policy.

  • Small Office Computer Consultant Microsoft and Apple Carrollton, Denton County, U.S.A. Carrollton Dallas Microsoft Network Design Firm
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    Progent is organized provide in-depth online consulting for all technical areas common to todayís small business IT systems and allows you to outsource an array of strategic, on-demand services such as a temporary CIO to offer advanced IT design and budgeting skills, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for major projects like site relocations orOS upgrades, connectivity experts for designing fast and reliable infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, customize, or repair mission-critical application programs.

  • Solaris Consulting Solaris Specialist
  • Specialists SQL Server Management Studio 24x7 Network Consulting SQL Server 2014 Migration
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    Wi-Fi RF Coverage Maps Consultants

    Progentís Wireless Site Survey makes it easy to design and implement a WiFi LAN customized for your environment, providing your business a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service.

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  • Threat Management Gateway 2010 Technical Support MCSE Expert Certified Forefront Threat Management Gateway Technical Consultant
  • Top Ranked Network Consulting ISA 2004 Enterprise Edition Server Microsoft Proxy Server On-site Technical Support
  • Ubiquiti UniFi switch Services Ubiquiti WiFi access point Consultancy
  • Ubuntu Linux Consultant Colbolt Linux Technology Consulting
  • Emergency Emergency Phone Support Outsourcing Carrollton, TX
  • Urgent Microsoft Consulting Contractor Jobs Walnut Creek After Hours Microsoft MCTS Engineer Positions Antioch CA
  • Urgent Network Computer Service Carrollton, Denton County, USA
  • Urgent Network Security Auditing Check Point Software Blade Check Point Newxt Ceneration Firewalls Consultant
  • Urgent Windows Server 2012R2 Hyper-V Specialists Top Rated Support Outsourcing Windows Server 2012R2 Configuration Manager

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    Migration Windows Server 2000

    Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 integration, update, and troubleshooting services include network design, deployment, project management, local and remote technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.

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  • WatchGuard Firebox Cybersecurity Team Security Consultancies WatchGuard Firebox M270 Firewall

  • ProSight DPS Backup and Recovery Services Online Support
    ProSight Data Protection Services BDR Solutions IT Consultant

    ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of vital data, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data.

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  • Carrollton Help Desk Small Business IT Consultant
  • Windows 2012 R2 Cluster Server Remote Consulting Windows Server 2012 Cluster Management Computer Consultants
  • Windows 7 Upgrade Computer Engineer Windows 7 Upgrade Consultants
  • Windows Hyper-V 2016 Management Integration Support Support and Setup Windows Hyper-V 2016 Management
  • Windows SBS 2008 Technology Professional Microsoft Windows Small Business Server Support Outsourcing
  • Xen Hypervisor Support Outsourcing 24-Hour Consulting Services XenServer Virtualization

  • NetApp MetroCluster Disk Pools Professional
    NetApp MetroCluster Disk Pools Professionals

    Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN environments efficiently based on leading practices.

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