Professional Remote Help for Cary, North Carolina Networks from Certified Consultants
Small companies have traditionally been ignored by large IT service organizations. Some small companies permit themselves to grow excessively reliant on freelance consultants or small consulting organizations who don't have the bandwidth or broad skill sets to respond quickly or effectively to technical emergencies. Still other small businesses turn to mass-market service firms that employ technicians trained to provide standardized solutions to ordinary problems but who do not have the experience and technical scope to handle the diversity of configurations and absence of standardization that characterizes small company information systems.

Progent's time-tested methodology for delivering affordable and effective technical service to small businesses has made Progent among the premier Microsoft-certified IT service firms in the country. Progent has delivered remote support to businesses in every state in the U.S. (refer to Progent's customer testimonials).

For medium-size and enterprise companies, Progent offers co-sourcing services to supplement the technical skills of your internal network service personnel. This can cut costs and help meet schedules for big projects like software design and development, business continuity planning, network security audits, office consolidations, or technology migrations.

Progent can also provide the services of certified experts to assist your business to plan and implement your cloud strategy.

Key Technologies Supported by Progent's Consultants for Businesses in Cary, North Carolina
Progent's national team of world-class experts offers assistance for virtually all facets of information systems found in businesses of any size. Areas served by Progent in and around Cary include:

Support Delivery Options for Cary, North Carolina Businesses
Progent has a variety of options for providing small and midsize businesses with affordable computer services for technical support, system architecture, hosting services, and IT management. Progent's model for delivering IT support is based on the Help Desk Call Center structure common to larger IT support organizations. Progent's Helpdesk Support Model ensures rapid response, comprehensive service records, reliable follow-through, and strict cost control across a range of network service delivery alternatives that include online repairs, onsite support, top-level consulting, plus server and application hosting.

  • Remote Service
    Progent’s Technical Response Center provides emergency and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's certified service experts can assist clients to analyze and fix network problems without the cost or time loss of travel for onsite support calls. The experience of Progent's IT engineers allows them to resolve most IT problems quickly. For the most challenging issues, Progent's depth of knowledge makes it possible to escalate support calls to advanced subject matter experts. Progent provides a streamlined, web-accessible signup procedure for first-time customers to address urgent situations and Progent bills by the minute with no sign-up fees or time minimums, so you pay only for the support you receive. Experts available remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISA-certified security engineers. Find out more details concerning Progent's remote computer support services.

  • On-site Support
    Progent offers on-site computer support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's online service experts to give small and midsize businesses the best of both worlds: in-person service professionals when you need them as well as the on-line expertise of Progent's seasoned staff of IT engineers, security specialists, and business application developers. The response time for on-site support visits is usually less than one business day. Progent requires no start-up or retainer fee for registering as a Progent customer for on-premises service. Find out more about why to sign up for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most issues. To learn more, visit Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent provides small and midsize businesses affordable availability of world-class IT professionals who can provide assistance with critical technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network architecture, company-wide network protection consulting, high availability network engineering, virtualization solutions, plus integration, customization and support for business programs such as financials, ERP and MRP, business analytics, sales automation, and office productivity software. Progent can help with short-term projects such as office moves and massive software upgrades, longer term projects such as management reporting application programming and customization, relational database software development and administration support, and web design, on-going services including System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and system management, or urgent services such as disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host critical business applications such as Exchange and MS SQL in order to provide small businesses with higher levels of availability, security, and performance than is feasible using the class of internal data center that is realistically affordable for the majority of small organizations. Because Progent uses the same facilities that support the equipment of many of the world's biggest IT companies, Progent can eliminate the expense of creating and maintaining the systems required for world-class cooling, power failover, and redundant Internet access. For hosted applications, Progent can also make sure that patches and service packs stay current, protection and efficiency is constantly tracked, and systems are consistently archived and ready for complete and prompt recovery. Learn more concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for all of a small company's production servers in an environment that not only delivers the top degree of fault-tolerance and extensibility but that is in addition simple for customers to transfer to a different support provider or to bring internally whenever your business situation warrants it. Progent's Private Cloud hosting is structured around tested virtual server techniques that permit small businesses with multi-vendor environments to benefit significantly on the costs of capital equipment, infrastructure maintenance, and network management while getting enterprise-class availability and an unparalleled degree of vendor independence. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed package, can support the mixed- platform and non- standardized networks common with smaller companies, and retains control of the licenses in the customer's possession so that moving to a different virtual system is quick, reliable, and affordable. This avoids ending up a prisoner of a specific hosting provider while still offering all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote consulting services to help businesses of any size connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that seamlessly combine on-premises IT assets along with public cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration consulting. Progent has more than 20 years of experience delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's value-priced ProSight suite of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the entire threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, applications and VMs that have become unavailable or damaged due to hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of top information security vendors to deliver centralized management and world-class security for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network running efficiently by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so all potential issues can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your essential network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with government and industry security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Cary, North Carolina Small Businesses
Progent's staff size, scope of information technology skill, and familiarity with corporate IT consulting enable small and midsize businesses to avoid the pitfalls related to over dependence on small service firms or freelance engineers.

Teaming with Progent enables your company to:

  • Avoid Over Reliance on Freelance Consultants
    For IT support, small companies often rely heavily on independent consultants. Though individual service engineers carry lower expenses than larger IT service organizations and can typically charge nominally smaller fees, individuals are sometimes spread too thin to react rapidly to urgent network problems. If an independent engineer is busy with another client, ill, on travelling, or in class, the lack of replacement personnel may require your company to wait for assistance during a crisis. As your small business grows, network unavailability or problems with line-of-business programs become more costly. The dollars you thought you were saving on an independent consultant can evaporate fast due to lower output. In addition, when freelance engineers encounter unfamiliar technologies, the unavailability of a big consulting group to depend on for help requires them to learn on the job while your company ends up footing the bill for their ongoing training.

  • Have Access to Expertise in Complex IT Solutions
    The majority of small support organizations or independent consultants specializing in small company network consulting are capable of delivering connect-the-dots fixes but don't have the seasoning to work cost-effectively with complicated IT infrastructures that have mixed operating systems, numerous offices, VoIP systems, mobile workforces, interconnected financial and analytical applications, eCommerce, and custom business applications. Progent's background with worldwide enterprises and Progent's large team of experts can be valuable to your business because enterprise environments are by nature complex, support issues require thorough knowledge in many technical areas, and achieving a high level of stability, reliability, and security requires industry-tested processes.

  • Create a Solid Basis for Seamless Growth
    Small companies typically start with an IT system implemented on a tight budget. Without a strong basis, a sequence of band-aid repairs commonly get tossed on top of a tenuous foundation. As a business evolves, reliability and expandability issues can obstruct the success of the business. Such environments require thorough evaluation, intelligent strategic planning, and in-depth expertise to upgrade to a network infrastructure that can act as the reliable basis to handle current business requirements and ease downstream expansion.

  • Team with Solution Consultants, Not Product Vendors
    Small companies require direction and education to navigate through an ever more complex maze of IT alternatives available for accelerating business growth and enhancing productivity. Businesses do not need a network engineer or support firm that tries to promote a product. Progent avoids conflicted motives by not reselling any products. Progent sells services only. This permits Progent to match technical services with the genuine needs of clients. Combining IT consulting and product reselling can lead to a conflict where the proposed solution is built around a predetermined vendor rather than being driven by the actual needs of a small business.

How to Contact Progent
If your Cary, North Carolina company needs to get in touch with Progent for IT outsourcing, consulting, or tech support, phone 800-993-9400 or go to Contact Progent.

Fast Online Technical Help
For immediate remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Call Center Management Services Network Consulting Consultant Services Service Desk Support

    • BlackBerry Wireless Remote Support Services
    Remote Technical Support BlackBerry Synchronization

    Progent offers the expertise of RIM BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry technology economically and effectively, doing away with the need for an internal BlackBerry specialist and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online support model, provides small businesses a cost-effective option for integrating BlackBerry technology productively into their information system.

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  • 24-7 Desktop Help Desk Outsourcing Services Technology Consulting Services Desktop Help Desk Outsourcing Services Online Support
  • 24-7 Integration Services Alaska Indiana Computer Support Consultant
  • 24-Hour ProSight Virtual Machine Security Specialist ProSight ESP Endpoint Protection Services Computer Consultants
  • 24x7 Data Protection Manager 2016 and Exchange Online Support Setup and Support Data Protection Manager 2016 Planning
  • 24x7 HelpDesk Remote Support Services Support and Integration Cisco Help Desk
  • 24x7 Microsoft Office Software Consultant Microsoft Office 2003 Network Design Consultant
  • Service Provider Emergency Phone Support
  • 64-bit Server IT Consultants 64-bit Upgrade Technical Support Services
  • 64-bit Upgrade Network Consultant 64-bit Server Consultants
  • Cary Immediate Microsoft Network Information Technology Outsourcing Companies
  • 7800 Series IP Phone Online Troubleshooting 24/7 SIP Infrastructure Online Troubleshooting
  • After Hours IT Consultants Microsoft System Center Operations Manager MCSE Expert Certified Online Support Operations Manager
  • After Hours Nagios Online Support Services 24 Hour MRTG Technical Support Services

    • Microsoft SMS Server Consulting
    Computer Consulting SMS Server Upgrade

    Progent’s Microsoft certified consultants provide small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install important software rapidly and automatically to appropriate workers, reduce software expense and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully utilizing the management capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.

  • Amazon EC2 integration Design Firm After Hours Amazon AWS hybrid cloud solutions Integration Firm
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  • American Megatrends MegaRAC Specialist Urgent Peppercon eRIC Professionals

    • Best Small-Medium Business Network Setup
    Midsized Business Consolidate

    Progent provides IT support for medium size businesses who have 100 to 250 system users. The mid-size company or work group has typically been an underserved segment of the market for IT consulting expertise. The overhead and support delivery models of large outside support organizations make them too expensive for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT system whose advanced technology and sophistication are frequently similar to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and proactive server monitoring, significantly lowers the network support costs of an SMB while providing the mid-size organization with big-company service from professional, IT consultants knowledgeable in a wide range of small business technologies. If your medium size company or small business is searching for the quality of network support needed by a mid-size organization without paying enterprise prices, contact Progent.

  • Anti-Virus Support and Help After Hours Setup and Support Antispam

    • IT Consultant SharePoint Server 2010
    Office SharePoint Server 2010 Computer Engineer

    Progent’s Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a common location for your employees or clients to connect to, manage, distribute and interact with relevant information, files, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, customers, teams and major tasks with the information they’ve developed in a manner that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint environment or upgrade to the current release of SharePoint.

  • Apple Macintosh Remote Troubleshooting On-site Technical Support iPhone
  • Apple iPhone and Windows integration On-site Technical Support Mac and Windows Online Troubleshooting

    • Consulting Infor SyteLine CloudSuite Job Costing
    Infor SyteLine CloudSuite Production Control Consult

    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing and service organizations to simplify supply chains and improve the efficiency of critical business processes in order to get products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that spans from as-needed guidance to end-to-end solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services.

  • Award Winning Consultants IT Outsourcing Services Full Service Outsourcing Consultant
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  • Cisco Certified ASA Firewalls Support Services Cisco ASA and VMware Network Engineer
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    Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software expertise.

  • Cisco Expert Aironet 1500 Access Point Network Consultant Online Support Services Aironet 3700 Access Point
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    • Integration Services Microsoft Dynamics GP
    Dynamics GP App Development Programming Companies

    Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more effectively, turning uncooked information into valuable understanding of your business.

  • Co-Location Configuration Colocation Facility On-site Technical Support
  • Computer Engineer Windows Server 2008 R2 Windows Server 2008 R2 Configuration
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  • Consultancy Ryuk ransomware protection and recovery ransomware preparedness audit Services

    • Windows 2003 Specialists
    Top Windows 2003 Remote Support Services

    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with planning, installing, administering and troubleshooting powerful IT solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.

  • Cary, NC Microsoft Computer Design Company
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    • On-site Technical Support RIM BlackBerry Exchange
    24/7/365 Computer Consulting RIM Blackberry

    Progent can provide the services of BlackBerry-certified professionals who can assist small companies to design, manage, and repair BlackBerry technology economically and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their information system.

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    • SCCM 2007 Upgrade Remote Support
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    Progent can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security and compliance, and increase worker output by making sure that operating systems and applications stay up to date, managing product licenses, and reporting resource usage profiles to help you make informed purchasing choices. When you are set to update your SCCM 2007 configuration management solution, Progent can help you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.

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  • Exchange 2003 Technical Support Microsoft Exchange Help and Support
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    • 24 Hour System Center 2016 Azure Integration Support Services
    Expert Microsoft Certified Troubleshooting System Center 2016 and Exchange Integration

    Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified network support experts. With Progent's affordably priced network support programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business networks enterprise-class availability, security, and productivity.

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  • Firesight Integration Cisco ASA Firewall VPN Support and Setup

    • Smartphone Support and Integration
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    Progent's Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    • Dynamics GP On-site Technical Support
    Online Support Microsoft GP/Great Plains

    Progent’s Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management solution built, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial software in the Microsoft Dynamics GP line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is simple to install and configure, and with its segmented design you can purchase only the functions you currently need, with the option to expand users and increase capabilities in the future. Progent’s Dynamics GP Software consulting experts can show you how to deploy, customize and administer Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.

  • Emergency Phone Support Small Business IT Consultants Cary, Chatham County
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    • Microsoft Certified SCOM 2012 Fabric Monitoring Computer Consulting
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    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.

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    • Comcast Business Class Cable Internet Consult
    After Hours ADSL2+ Professional

    Progent can provide the cost-effective services of online Internet connectivity experts to assist your company to assess or update your Internet services so your Internet connectivity solution meets your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and managing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

  • IT Services High-Availability Internet Network Automatic Fail-over Remote Support Services
  • Juniper SRX Series Firewall Network Consulting Technology Consulting Juniper SRX210 Router
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  • Learning Mac Office Outlook Microsoft Word for Mac Learning
  • MCSE Expert Certified SQL Server Management Studio IT Consultant Top SQL Server 2014 Reporting Services Specialist
  • MS Dynamics NAV Help and Support Microsoft Dynamics NAV Integration

    • Microsoft SQL Server 2012 Support Services
    Consultant SQL Server 2012 AlwaysOn

    Progent offers the expertise of Microsoft-certified engineers and seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to assist your business to assess the potential benefits of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.

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    Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain small internal network administration and support staffs with affordable help from world-class management tools and technical experts. Advantages of Progent's ProSight line of managed services include predictable IT maintenance expenses, automation of routine management processes, ongoing absorption of new technology, graceful transition from legacy systems to modern solutions, improved fit between information technology with business goals, guidance from veteran network experts, and freeing up management to concentrate on business instead of ever-changing network technology.

  • Microsoft CRM Integration Services Top Rated Microsoft MRP Outsourcing
  • Microsoft Certified Partner Exchange 2010 Upgrade Specialists Microsoft Experts Specialist Exchange Server Upgrade
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    Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support team, create a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.

  • Microsoft Exchange Server 2016 Migration Planning Computer Engineer Microsoft Exchange 2016 Upgrade Planning Professionals
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    • Amazon MWS integration Programming Companies
    Integration Firm Amazon MWS development

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.

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  • Microsoft Windows 2008 Cluster Server IT Services Failover Clusters Windows Server 2008 Consulting
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  • Multi-site Software Support Immediate Project Planning Support and Setup
  • Network Consultant Microsoft ISA Server 2006 Biggest Support and Integration ISA Server 2006
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    • ISA Server Engineers
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    Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront TMG or ISA Server 2006 on your information system that provides the firewall security, speed and manageability that your company needs.

  • Network Health Assessment Services Network Health Check Technology Professional
  • Office 365 Excel Specialists 24/7 Excel 2013 Professional
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  • Offsite Workers Cloud Integration Technology Consulting Services At Home Employees Cloud Integration Remote Support
  • On-site Technical Support 64-bit Upgrade Microsoft Consultant Services 64-bit Processing
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    • Comprehensive Event Management Online Consulting
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    Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and offer companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.

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    Largest Microsoft Virtual Machines Outsourcing

    Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and powered by technology first produced by Connectix, delivers the performance necessary to carry out hardware reduction, application upgrade, and server quarantine projects through virtualization technology in an enterprise-class IT network with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in software programming and piloting, migration from legacy line-of-business software, and server consolidation. Progent's skilled Virtual Server consultants can help your business to assess and deploy MS Virtual Server 2005.

  • Progent's Management System Consultant Progent Management Team Computer Network Consulting
  • SCCM Endpoint Protection Information Technology Consulting IT Consultant SCCM Hybrid Integration

    • Services Office Word desktop
    Largest Office 365 Word Consultancy

    Progent's certified Office Word and Office 365 Word consultants offer a broad range of affordable remote consulting services to assist you to manage and troubleshoot your existing Microsoft Word environment or assist you to move to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different versions of Office Word, integrating Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training sessions tailored for individuals or groups.

  • SCVMM 2012 PowerShell Consultant Services SCVMM 2012 Backup and Recovery Technology Consulting Services
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  • SharePoint 2013 Excel Services Support and Integration SharePoint 2013 Help and Support
  • Small Business WAP371 Technical Support Top Ranked CCDP Expert Certified Small Business Access Points Engineer
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  • Software Consulting Firm Mid-size Business Information Technology Integrators Mid-sized Business
  • Specialist Endpoint Monitoring and Reporting Biggest Automated Desktop Inventory Remote Support
  • Specialist Microsoft Office Communications Server 2007 Technology Professional Instant Messaging
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    • CISA Certified Security Audit Specialists
    CISA Security Audit Consulting Services

    The CISA accreditation is an important achievement that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional able to assist companies in the areas of information systems audit process, IT enforcement, systems and infrastructure ROI, IT service delivery, safeguarding of information resources, and business continuity planning.

  • Support and Integration Microsoft Exchange Exchange Server 2003 Upgrade Remote Technical Support
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    • Cisco Firepower NGFW Firewalls Support and Help
    CCDP Certified ASA with Firepower Technical Support

    Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally control network environments that include branch offices, data centers, and cloud resources.

  • Systems Management Server Integration Services Specialist Microsoft SMS
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  • Top Ranked Microsoft Hyper-V 3.0 Virtual Machines Outsourcing Microsoft Support Services Hyper-V 3.0 Virtual

    • Microsoft Project Server My Sites Professional
    Project Server Programming Firms

    Progent's Microsoft-certified consultants can provide advanced expertise in deploying, operating and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of affordable remote consulting services based on proven best practices to assist businesses of any size to receive all the advantages of this leading platform. Consulting support available from Progent include solution planning, installation and upgrades, strategies for secure file and status sharing among onsite and offsite users, network optimization, and customized online training.

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    • Services Documentation Network Engineer
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    Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small support organizations who offer scant documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports sent by every consultant to each customer. The practice of detailing and organizing support records results in more efficient service and eliminates a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

  • Software Recovery IT Outsourcing Cary Raleigh
  • Urgent Windows 2008 R2 Troubleshooting 24-Hour Windows Server 2008 Hyper-VI Consultant Services
  • WLAN Site Survey Professional Online Wireless Site Survey Consultant Services
  • Windows 2008 Server Online Support Services Windows 2003 Server On-site Technical Support

    • Microsoft Exchange Server 2010 Migration Specialist
    Exchange Server 2010 Migration Specialist

    Progent's Microsoft-certified network experts can assist your organization to assess the value of Exchange Server 2010 for your company and can assist you to design and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick return on investment by improving your productivity, cutting the cost of hardware and service, streamlining management, and consolidating your vital communications technologies.

  • Windows Server 2008 R2 Onsite Technical Support Support Microsoft Windows 2008 R2
  • Windows Server Essentials Storage Spaces Engineers Windows Server Essentials Live Migration Consulting

    • Consulting Network Health Review
    Network Health Assessment Services

    Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and safer AD implementation. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime.

  • Windows and Linux IT Consulting 24/7/365 Engineer Linux with Windows
  • Work at Home Helpdesk Services Information Technology Consulting Top Ranked At Home Employees Helpdesk Consulting
  • Microsoft Exchange Consultancy Services Group
  • XenApp Windows Application Delivery Consulting Network Engineer Virtual Applications Hub
  • iPhone and Windows Server integration Professionals iPhone remote access Computer Engineer
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