Cary, NC Remote Support from World-class Computer Troubleshooting Professionals
Progent's network help services can provide your Cary, NC business affordable and reliable support from world-class consulting professionals. By providing IT consulting service when you need it, providing specialized expertise for line-of-business applications, offering unique services such as 24x7 server monitoring, and invoicing only for services you receive, Progent gives your Cary, North Carolina company an affordable solution for maximizing the business value of small-scale office networks. If you have an on-premises system, rely on cloud-based infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the smart choice for organizations and local governments to build and support a reliable and safe IT system and to have fast access to the skilled consulting typically available only to corporations who can set up a sizeable in-house IT organization.

For medium-size and enterprise businesses, Progent can provide co-sourcing support to supplement the skills of your internal IT service group. Co-sourcing can cut costs and minimize technical risks for big projects like application programming, disaster recover/business continuity planning, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition offer access to accredited experts to help your company to design and execute your cloud strategy.

Key Technical Areas Serviced by Progent for Businesses in Cary, North Carolina
Progent provides the services of certified consultants for all facets of information technology found in small companies and local governments. Products and technologies supported by Progent's consultants include:

Support Delivery Alternatives for Cary, North Carolina Businesses
Progent has a variety of options for providing small businesses with affordable computer services for technical support, system architecture, and network management outsourcing. Progent's model for delivering network support is built on the Help Desk Call Center structure common to big IT support groups. Progent's Helpdesk Support Mechanism ensures rapid support, comprehensive activity records, consistent follow-up, and tight cost control for an array of IT support delivery modes that include remote repairs, onsite help, and top-level consulting.

  • Online Support
    Progent's Technical Response Center (TRC) offers emergency and routine online service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and worldwide. Progent's certified support professionals can assist clients to troubleshoot and fix hardware and software issues without the cost or delay of in-person support visits. The background of Progent's IT engineers allows them to handle the majority of IT issues rapidly. For the most challenging issues, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to address urgent network problems and Progent charges by the minute with zero startup fees or time minimums, so you pay only for the assistance you get. Experts available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Find out additional information about Progent's remote computer support services.

  • Onsite Support
    Progent provides onsite technical assistance for signed-up clients in larger cities in the U.S. Progent's onsite support personnel can operate in conjunction with Progent's online service experts to deliver small and midsize businesses the ideal combination: onsite support technicians when you need them plus the remote expertise of Progent's seasoned team of network engineers, security professionals, and business software developers. The response time for in-person support visits is typically less than one business day. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises support. Learn more details about why to register for Progent's onsite computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's normal desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve the most problems. For details, refer to Online Help Desk Services.

  • Help Desk Co-management Services
    Progent's shared Help Desk services allow your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting. For more information, refer to Progent's Help Desk sharing services.

  • IT Consulting Services
    Progent provides small companies affordable availability of world-class consultants who can provide assistance with critical technologies such as Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, company-wide network security consulting, high availability it system engineering, server virtualization solutions, plus configuration, customization and support for business software including financials, operations, business analytics, CRM, and productivity packages. Progent can provide assistance with one-time projects including site relocations and massive system migrations, longer term initiatives such as upgrading a legacy ERP platform to a current Microsoft Dynamics or Dynamics 365 solution, database software development and DBA support, and web development, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure monitoring and system administration, or emergency response like disaster recovery and malware removal.

  • Infrastructure Consulting Expertise for Telecommuters
    Progent can help small and mid-size companies to plan, configure and debug the network infrastructure needed to support teleworkers. Aspects of network infrastructure where Progent's consultants can provide assistance include secure and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) platforms, router integration, wireless network planning and deployment, and reliable Internet connectivity. To learn about Progent's infrastructure support services for a remote workforce, refer to infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small or midsize organization's servers in a setting that not only delivers the highest degree of fault-tolerance and expandability but that is also simple for customers to transfer to a different service firm or to move internally if your circumstance calls for it. Progent's Private Cloud hosting is founded on proven virtualization techniques that allow small businesses with multi-vendor environments to save significantly on the expense of hardware, infrastructure support, and network management while achieving world-class availability and an unparalleled level of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in a single centrally administered package, can handle the mixed- platform and non- standardized environments common with small businesses, and retains control of the licenses in the customer's hands so that migrating to a new virtual system is quick, reliable, and affordable. This avoids ending up a captive to a specific hosting service while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers expert online consulting services to help businesses of all sizes connect their information networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid topologies that seamlessly combine on-premises resources as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments, Azure design and deployment consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of background delivering high-level consulting expertise online, and Progent can help you complete your cloud migration projects quickly and affordably.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the entire malware attack progression including blocking, identification, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, apps and VMs that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and troubleshoot their networking appliances like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top information security companies to deliver web-based control and comprehensive security for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your Progent engineering consultant so all potential issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your core network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with data security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability. See more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's ability either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your existing cybersecurity posture and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Right Choice for Cary, North Carolina Businesses
Progent's size, depth of technical expertise, and experience with enterprise IT consulting allow small companies to sidestep the problems related to over dependence on thinly staffed support firms or freelance consultants.

Teaming with Progent's Experts allows your company to:

  • Avoid Over Reliance on Individual Support Consultants
    For IT services, smaller businesses sometimes rely excessively on individual engineers. Although freelance support providers carry lower overhead than larger support firms and can afford to charge apparently lower rates, they are often too overworked to react rapidly to urgent situations. If an independent consultant is busy with different customer, ill, on travelling, or in training, the absence of replacement personnel may require your company to go without help in case of an emergency. As your small business expands, network unavailability or problems with line-of-business programs get more expensive. The money you believed you were conserving on an independent consultant can evaporate fast because of lower output. In addition, when freelance consultants confront unfamiliar problems, the lack of a large engineering team to count on for advice requires them to learn in place while your organization winds up with the bill for their ongoing education.

  • Have Access to Certified Professionals in Complex Network Solutions
    The majority of small support firms or freelance consultants focused on small business IT support are capable of delivering routine fixes but lack the background to work cost-effectively with complicated IT environments with a variety of operating systems, numerous sites, Voice over IP systems, mobile workforces, interconnected financial and analytical software, data-driven web sites, and custom line-of-business applications. Progent's background with worldwide companies and Progent's extensive team of specialists can be valuable to your small business because big-company environments are inherently complex, integration problems demand thorough understanding of in numerous technical disciplines, and achieving a high level of robustness, reliability, and protection requires industry-tested processes.

  • Create a Solid Basis for Seamless Growth
    Small businesses often begin with a network cobbled together on a shoestring budget. Without a strong basis, a series of band-aid repairs commonly get piled on top of a marginal structure. As a company grows, reliability and expandability problems can hinder the success of the business. Such networks need proper evaluation, intelligent strategic analysis, and in-depth expertise to migrate to an IT infrastructure that will act as the reliable foundation to meet current business needs and support future growth.

  • Partner with Solution Consultants, Not Product Resellers
    Small businesses require guidance and education to navigate through an ever more complicated array of technology options offered for enabling business growth and enhancing productivity. Businesses do not need a network engineer or service organization that tries to promote products. Progent eliminates conflicts of interest by not reselling hardware and software. Progent offers services exclusively. This permits Progent to match technical support services with the genuine needs of customers. Combining IT support and product reselling can result in a situation where the recommended solution is built around a predetermined vendor instead of being based on the true needs of a customer.

How to Contact Progent
If your Cary, North Carolina business wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support, phone 800-993-9400 or refer to Contact Progent.

Fast Online Network Help
For immediate remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    For smaller businesses, computer security and information assurance and regulatory compliance can be excessively complex to stay ahead of yet too dangerous to overlook. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It looks like there's no place to run. Progent has made it affordable for small and midsize businesses to carry out critical IT security projects successfully by offering the benefit of billable time to the nearest minute without any minimum charge for remote support. You can have the help of a world-class information expert to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security strategy.

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  • Project Pilots Consulting Services Immediate Project Planning Professionals
  • Project Server Time Reporting Support Services Microsoft Project Server My Sites Specialist
  • Proxim Wireless Case Studies Open Now Building to Building Wireless Example Application

    • Small Business 500 AP Support
    Remote Technical Support Small Business WAP581

    Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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  • SCDPM 2012 Backup and Recovery Computer Engineer Microsoft Certified Expert Consulting SCDPM 2012 Security
  • SCVMM 2012 Live Migration Help and Support Support and Integration SCVMM 2012 and VMware

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    Sun Solaris Remote Consulting

    Progent provides national urgent technical support and consulting services for companies that operate UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Remote technical support offers maximum leverage for your information technology dollar by protecting client efficiency and shortening the hours charged for network repair services. Advanced remote access tools and experienced technicians and consultants combine to enable Progent to handle most network problems without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or through a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security specialists to help you with the toughest network issues.

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  • Security Tech Services Trend Micro Security Company Juniper Netscreen

    • Forefront Network Inspection System Consultants
    Microsoft Forefront TMG 2010 Remote Technical Support

    Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help your organization to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    • Consulting Services Microsoft Exchange Server Upgrade
    Microsoft Exchange Server 2010 Migration Consultant Services

    Progent's Microsoft-certified network experts can help you to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by improving your workers' efficiency, cutting the cost of equipment and support, streamlining management, and consolidating your key communications platforms.

  • SentinelOne Endpoint Virus Immunization Professionals 24/7/365 SentinelOne Ransomware Defense Specialist
  • Small Business Network Consulting Group Cary North Carolina Support Companies Microsoft and Cisco Cary Raleigh

    • Service Reports Technology Consulting
    24-Hour Service Database Computer Engineer

    Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small support organizations who provide scant documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation sent by every staff member to each client. The discipline of documenting and organizing support activity allows more effective service and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who won't release the keys to the kingdom.

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    • Cisco Architecture Networking Firms
    Cisco CCIE Remote Network Consulting Group

    Progent can help your organization to utilize Cisco's infrastructure products to build a robust basis for your local, cloud-centric, or hybrid data center and improve operations in vital areas such as resource utilization, security and compliance, manageability, availability, and disaster recovery.

  • SonicWall TZ300 Firewall Firewall Support Award Winning Security Firm SonicWall Ransomware Protection
  • Support Group Linux RedHat Online Computer Consultancy Companies Linux Online

    • 24-7 Microsoft Office System Small Business Computer Consultant
    24x7x365 Microsoft Small Business Computer Consulting Companies

    Progent's IT outsourcing packages offer economical computer support for small businesses. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting IT service budgets to increase in a more linear and controlled manner than is feasible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available network foundation for your critical applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to reduce costs and increase productivity.

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  • Symantec Raptor Secure Computer Security Specialist Symantec Raptor
  • Symantec VPN Security Auditor Symantec VelociRaptor Security Firm
  • Technology Consulting Services ISA Server Microsoft ISA 2004 Server Technical Consultant
  • Top Ranked Apple OS X Tiger Computer Consultant Technical Support Services Macintosh OSX
  • Top Ranked Small Business Server Tech Expert Business Computer Server Companies Application Center

    • ProSight Email Spyware Protection Consulting Services
    Email Bayesian Analysis Specialists

    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and comprehensive security for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.

  • Top Support Outsourcing Windows 7 Integration Online Help Microsoft Windows 7 Upgrade
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  • VMware Disaster Recovery Technology Professional VMware Site Recovery Manager Compliance Professionals
  • VMware GSX Server Engineer Consulting VMware Cross vCenter NSX
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  • Virtual Support Desk Online Support Services Co-managed Heldesk Network Consultants

    • Small Business Consulting Group
    24-7 Small Business Small Business Network Support

    Progent is a leader in affordably providing enterprise-class IT help to small businesses. Progent's achievement in addressing the network support needs of the historically underserviced small business market is the combined result of key technical and operational innovations that have removed much of the traditional costs out of managing network support, added unmatched technical expertise into the support system, and significantly accelerated the solution cycle.

  • WatchGuard XTM Firewall Cybersecurity Firms WatchGuard Firebox Firewall Security Consultancy
  • Windows 10 Trusted Boot Computer Engineer Microsoft Windows 10 SCCM Consultant Services
  • Windows Security Consulting Companies Cary, NC, US
  • Windows SBS 2008 Consultant Services MS Windows Essential Business Server Network Consultant
  • Windows Server 2012 R2 Security Consultants Consulting Windows 2012R2
  • Windows Server 2016 Integration Computer Engineer Windows Server 2016 Cloud Witness Specialists
  • Windows Server 2019 Disaster Recovery Outsourcing Windows Server 2019 USB Drive Witness Information Technology Consulting

    • Internet Data Center Online Support
    Specialists Colocation

    For large businesses, Progent can leverage in-house IT staffs by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a seamless nearby extension of enterprise IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbox conformance, project management, and top-level support for multiple location office environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to assist with a site relocation or office move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.

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    • NetApp MetroCluster Troubleshooting Specialists
    Technology Professional MetroCluster Switch Integration

    NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between sites that are up to 300km away from one another. Progent's team of veteran IT experts can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to verify compliance with industry standards and government mandates.

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