Expert Online Service for Cary, North Carolina Computer Networks from Certified Engineers
Small businesses have traditionally been overlooked by major IT support firms. Many small companies permit themselves to become overly dependent on freelance consultants or small support organizations who don't have the bandwidth or broad knowledge to react quickly or effectively to technical emergencies. Still other small companies resort to giant support providers that employ personnel able to offer by-the-numbers fixes for ordinary issues but who do not have the background and versatility to deal with the variety of environments and absence of standards typical of small business information networks.

Progent's time-tested methodology for delivering low-cost and effective network service to small companies has made Progent one of the premier Microsoft-certified IT service firms in the United States. Progent has delivered online support to businesses in every state in the United States (refer to Progent's customer testimonials).

For medium-size and enterprise businesses, Progent can provide co-sourcing services to reinforce the technical skills of your in-house network support staff. This can reduce expenses and minimize technical risks for big IT initiatives such as software programming, disaster recovery planning, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition provide access to accredited experts to help your business to design and implement your cloud strategy.

Primary Technologies Serviced by Progent for Office Networks in Cary, North Carolina
Progent's nationwide team of world-class support professionals provides support for virtually all aspects of network technology used by companies of any size. Areas supported by Progent in and around Cary include:

Support Delivery Options for Cary, North Carolina Businesses
Progent has a variety of alternatives for providing small businesses with cost-effective computer services for technical support, consulting, and network management. Progent's model for providing computer support services is based on the Help Desk structure familiar to big IT support groups. Progent's Contact Center Support Mechanism promotes rapid support, thorough service documentation, dependable follow-up, and tight cost monitoring for a range of IT support delivery alternatives that include online repairs, in-person support, and top-level consulting.

  • Remote Service
    Progent's Technical Response Center (TRC) offers urgent and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified support professionals can assist clients to troubleshoot and repair network issues without the cost or time loss of on-premises service calls. The background of Progent's network engineers makes it possible to resolve most IT problems rapidly. For the most challenging problems, Progent's depth of expertise allows the support team to escalate support calls to world-class specialists. Progent provides a convenient, web-based registration process for first-time customers to address emergency network problems and Progent bills per minute with zero sign-up fees or time minimums, so you are invoiced only for the assistance you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Find out additional information concerning Progent's online computer troubleshooting expertise.

  • On-site Support
    Progent offers on-site technical support for signed-up clients in larger cities in the United States. Progent's on-site support technicians can work in conjunction with Progent's online support experts to deliver small and midsize companies the best of both worlds: on-premises support professionals when you require them plus the on-line help of Progent's seasoned team of network engineers, security professionals, and business application programmers. The wait time for on-site service visits is usually under 24 hours. Progent requires no start-up or retainer fee for becoming a Progent customer for on-premises support. Find out more concerning how to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that manages all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle the most problems. for more information, refer to Help Desk Services.

  • Shared Help Desk Services
    Progent's Help Desk sharing services make it possible for your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics. For more information, refer to Progent's shared Help Desk services.

  • Consulting Services
    Progent provides small companies affordable availability of world-class consultants who can deliver help with critical products and technologies such as Windows Server 2022 planning and migration expertise, Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, network protection consulting, high availability it system consulting, server virtualization strategies, plus configuration, programming and support for business software such as accounting, ERP and MRP, management reporting, CRM, and productivity packages. Progent can help with one-shot projects including site moves and massive system upgrades, extended initiatives like customizing a legacy MRP platform to a current Microsoft Dynamics or Dynamics 365 solution, database software development and DBA services, and web design, on-going support such as Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure monitoring and network management, or emergency response such as data restoration and malware removal.

  • Infrastructure Support Services for Teleworkers
    Progent can assist small and medium-size companies to design, set up and troubleshoot the infrastructure to support work-from-home employees. Areas of network infrastructure where Progent's experts can deliver guidance include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) platforms, router setup, Wi-Fi network design and implementation, and robust Internet connections. For information about Progent's infrastructure expertise for an at-home workforce, visit network infrastructure guidance for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small company's production servers in a setting that not only provides the highest degree of availability and expandability but that is also easy for customers to migrate to a different support firm or to move internally whenever your situation warrants it. Progent's Private Cloud hosting service is built around mature virtual server techniques that permit small businesses with multi-vendor networks to benefit significantly on the expense of hardware, system support, and network management while achieving world-class dependability and an unprecedented level of vendor flexibility. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed package, can support the mixed- platform and loosely standardized networks common with small companies, and retains ownership of the software in the client's possession so that migrating to a new virtualized system is quick, reliable, and affordable. This eliminates ending up a prisoner of a single hosting provider while still offering all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent can provide advanced remote support to help companies of all sizes connect their information networks with popular public clouds including Azure and Amazon AWS. Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid topologies that utilize physical resources as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the entire threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading information security vendors to provide centralized control and comprehensive security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent�s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you�re planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) environment. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with government and industry security standards, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. See more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The interview is designed to assess your company's ability to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup system that meets your business needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Cary, North Carolina Small Businesses
Progent's staff size, depth of technical skill, and experience with enterprise IT support enable small companies to sidestep the problems related to excessive reliance on small service organizations or individual engineers.

Working with Progent enables your small business to:

  • Prevent Excessive Dependence on Individual Support Consultants
    For IT support, smaller companies sometimes rely excessively on individual consultants. Although individual service providers have lower overhead than larger IT service organizations and can afford to charge nominally smaller rates, individuals are frequently spread too thin to respond quickly to urgent network problems. If an independent engineer is busy with different client, sick, on vacation, or in class, the lack of replacement personnel may force your business to wait for assistance during an emergency. The more your company expands, system downtime or problems with line-of-business applications get more costly. The money you believed you were saving on an independent consultant can disappear quickly due to lost productivity. Also, when freelance consultants confront unfamiliar problems, the lack of a large engineering group to rely on for assistance forces them to learn with the meter running while your company ends up footing the bill for their ongoing education.

  • Have Access to Expertise in Advanced Network Solutions
    Many small support organizations or independent consultants focused on small company IT consulting are capable of delivering connect-the-dots fixes but lack the background to deal cost-effectively with complicated network configurations that have mixed platforms, many locations, Voice over IP implementations, mobile workers, interconnected financial and operational applications, eCommerce, and specialized line-of-business applications. Progent's background with worldwide companies and Progent's large staff of specialists can benefit your business because enterprise networks are characteristically complicated, integration issues require thorough knowledge in numerous technical areas, and reaching an acceptable degree of stability, reliability, and security calls for industry-proven best practices.

  • Build a Firm Foundation for Growth
    Small companies typically start with an IT system cobbled together on a shoestring budget. Without a solid basis, a sequence of improvised fixes commonly get tossed on top of a tenuous foundation. As a company evolves, reliability and expandability problems can undermine the productivity of the business. Such environments require thorough assessment, smart business analysis, and broad-based experience to upgrade to a network environment that will provide the solid foundation to meet critical business requirements and ease future expansion.

  • Team with Solution Consultants, Not Product Vendors
    Smaller businesses require guidance and education to work through an increasingly complex array of technology alternatives available for enabling growth and improving efficiency. They do not need a network consultant or service firm that tries to sell them products. Progent avoids conflicts of interest by not selling hardware and software. Progent offers services only. This allows Progent to align consulting services with the real interests of customers. Mixing network consulting and product selling can lead to a situation where the proposed solution is built around a preselected vendor instead of being based on the actual requirements of a small business.

Contact Progent
If your Cary, North Carolina business needs to get in touch with Progent to ask about network outsourcing, consulting, or tech support, phone 800-993-9400 or go to Contact Progent.

Fast Remote Technical Support
For immediate online support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • 24 Hour Azure and Cisco AnyConnect Professional Contract Programming Microsoft Azure firewall configuration

  • Wave 2 Wi-Fi On-site Technical Support
    Wireless Setup and Support

    Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

  • 24 Hour Remote Wireless Site Survey On-site Support 24x7 Online Wireless Site Survey Network Consultant
  • 24-7 WannaCry ransomware recovery Consulting Services Consulting Services ransomware protection
  • 24-Hour Co-Location Support and Integration Colo IT Consulting
  • Microsoft and Apple Network Assessments Cary, Chatham County
  • 24/7 Contract Job Home Based Microsoft Consultant Home Based Jobs Home Based Network Engineers
  • 24/7 Flexential Tampa Internet Data Center Consultant Technology Professional Flexential Data Center Tampa
  • 24x7 Computer Support Business Development Work From Home Job Computer Services BDR Telecommuting Jobs

  • ISA Server Computer Consultants
    Online Troubleshooting Microsoft ISA Server

    Progents Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to uncover many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help you to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

  • 24x7 Exchange 2013 Backup and Restore Configuration MCSE Expert Certified Exchange 2013 Load Balancing Consulting Services
  • 24x7 Expert Microsoft Certified Specialist ISA 2004 Internet Security and Acceleration Server Support Outsourcing
  • 24x7 Sun Solaris Remote Consulting Solaris Remote Consulting Services
  • Cary, NC Microsoft Network Network Designers
  • 24x7x365 Cisco 520 Secure Router Consulting Services Cisco NSS2000 Computer Consultants
  • 64-bit Computing Technology Professional 24-7 64-bit Migration Consulting Services
  • 64-bit Upgrade IT Services Engineers 64-bit Processing

  • Amazon MWS Programming
    Amazon Marketplace Web Service programming Development Companies

    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.

  • Server Support Microsoft and Apple Cary North Carolina
  • Aironet Wi-Fi Access Point Information Technology Consulting Aironet 802.11ac AP Upgrade Online Troubleshooting
  • Award Winning SQL Server 2019 and Python Specialist SQL Server 2019 SSRS Remote Support
  • BES Express Consultant Services BlackBerry BES Express Professional
  • Best Microsoft Certified SMS Upgrade Support and Help Immediate Consulting SMS 2003 Upgrade

  • System Center 2016 Migration IT Services
    System Center 2016 and SSRS Reporting Support and Setup

    Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

  • Best Practices Small Business Network Consultant Problem Escalation Through Teamwork Support Consultant
  • BlackBerry BES Server Express Specialists BlackBerry BES Express Professional
  • Cary Microsoft Computer Networking Consultancy Services
  • CCIE Expert Certified Small Office Data Recovery Small Business Technology Consultants
  • CRISC Security Consultancy 24 Hour Services CRISC Certified Risk and Information Systems Control
  • Catalyst Wi-Fi 6 WAP Network Consultant Top Cisco Catalyst Wi-Fi 6 AP Management Online Consulting

  • ProSight Virtual Machine Hosting Consultant Services
    ProSight Virtual Hosting Consultancy

    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that gives the highest level of dependability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that enable small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.

  • Catalyst Wireless Access Point Support Outsourcing Catalyst Wi-Fi Access Point Integration Support
  • Chief Information Officer Outsourcing Consultancy Network Support Outsourcing Engineers
  • Cisco Amazon MWS programming Coding Amazon Marketplace Web Service development training Contract Programming
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  • Integration Barracuda Backup Local
    Barracuda Backup Inline Deduplication Online Help

    Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist your business to design, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup.

  • Cisco Content Engine Troubleshooting 24x7 Network Load Balancing Network Consultant

  • Top Rated Online Technical Support Meraki MR66 Access Point
    Meraki Wi-Fi AP Management Technical Support Services

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for streamlined management.

  • Cisco PIX to ASA upgrade Support Outsourcing ASA and PIX Firewalls Network Consulting
  • Cisco Remote Access Information Technology Consulting Cisco Switch Computer Specialists
  • Cisco and Microsoft Certified Technical Consultant Iowa Montana Tech Consultant
  • Clustered Server Remote Consulting Immediate Remote Support Services Fault Tolerant Network

  • Network Consultants Windows 8.1 Security
    Windows 8.1 Wireless Troubleshooting

    Progent's Microsoft-certified experts can provide a range of technical services to assist companies of any size to deploy, manage, and support environments that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help design and configure testing environments to assess Windows 8.1 and develop and implement Windows 8.1 deployment projects based on leading practices.

  • Coder SQL Server Capacity Planning Microsoft SQL Server Troubleshooting

  • IT Consultants Data Center
    Internet Data Center Remote Technical Support

    Progents data center support services are designed for companies with equipment located at Internet Data Centers or data center co-location hosting facilities and in need of timely in-person service at the colo site plus off-site support from Microsoft and Cisco Premier Certified experts. Progent offers a complete range of IDC and IDC and colocation consulting services such as system topology analysis, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, development and deployment of high availability configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server cluster configurations.

  • Computer Consultancy Cisco Certified CCIE Cisco Planning Small Business Computer Consultants
  • Consultants Ransomware Recovery Readiness Check SentinelOne Ransomware Defense Consultancy

  • Juniper SRX100 Router Security Organizations
    Security Organization Juniper SRX Series Gateway

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • IT Outsourcing Small Business Networking Wake County North Carolina
  • Development Group Web Site Website Developer Firms

  • Network Performance Optimization Specialists
    Automatic Topology Mapping Consultant

    Progents ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, enhance and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating complex management activities, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or resolving performance issues.

  • Duo Two-factor Authentication Consultants Duo Two-factor Authentication (2FA) Network Consultants
  • Dynamics GP 10.0 Network Consulting Microsoft Dynamics GP ERP Outsourcing
  • Dynamics GP Migration Professional Microsoft Dynamics GP System Migration Planning Services
  • Dynamics Trainer Dynamics Training
  • Ekahau Wi-Fi Site Survey Online Support Services Ekahau Insights Wi-Fi Network Troubleshooting Support Services
  • Help Center Emergency Phone Support Cary
  • Emergency 24x7 Call Center Setup and Support Microsoft Help Desk Technology Consulting Services

  • ISSAP Cybersecurity Company
    CISSP-ISSAP Security Architecture Consultants

    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and extensive work with network security design. ISSAP security experts possess in-depth knowledge of access control systems and techniques, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.

  • Integration Services Microsoft Exchange Cary, NC
  • Emergency Consultants Microsoft Exchange 2000 Upgrade Remote Microsoft Exchange Upgrade Integration Services
  • Exchange 2007 Edge Server Consulting Services Services Exchange 2007 Server
  • Exchange 2007 Edge Server Support Consult Exchange 2007 Server

  • SCCM Device Management IT Consultant
    Troubleshooting SCCM Reporting

    System Center Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.

  • Exchange 2010 Upgrade Consult Consultancy Exchange 2010 Migration
  • Exchange Small Business IT Support SMTP Setup
  • Exchange Upgrade Specialist Engineer Exchange Migration
  • Fault Tolerant Interoffice Connectivity Computer Consultants Engineer Redundant Branch office Connectivity

  • Outsourcing SQL Server 2017 Disaster Recovery
    Online Consulting SQL Server 2017 on Linux

    Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out a cost-effective upgrade from your existing SQL Server databases and applications to SQL Server 2017.

  • Forefront TMG 2010 Troubleshooting Emergency Computer Consultant Forefront Threat Management Gateway
  • ISA 2006 Online Technical Support Consulting Internet Security and Acceleration Server 2006
  • IT Consulting Citrix XenDesktop virtual desktops Consulting Services Citrix XenDesktop virtual desktops
  • IT Outsourcing Group Remote Desktop 24-7 Desktop VPN Computer Consultant

  • Small Business WAP351 Consultant Services
    Small Business WAP500 AP Consulting

    Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.

  • Immediate Data Center Colocation Consulting Services Technical Support Colocation Center Migration
  • Immediate Juniper SA2500 SSL VPN Network Security Evaluation Juniper SA Series SSL VPN Consultants

  • Computer Consultants Microsoft Exchange 2003 Upgrade
    Exchange 2003 Upgrade Remote Consulting

    Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

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  • SharePoint Server 2013 On-site Technical Support
    24x7x365 Microsoft Expert SharePoint Designer 2013 Network Consultant

    Progent has been providing SharePoint consulting services since the initial product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 migration.

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    ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.

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    Technical Support Windows and Solaris

    Progent's UNIX platform support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with an easy one-stop source to help you create and maintain a secure and robust mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent's Cisco CCIE-certified wireless network consultants offer online or onsite integration and debugging services to help your organization to design, implement, update, tune, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless APs to work with your specific workplace layout, building structure, and anticipated network traffic.

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    Progent's Microsoft-certified consultants can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progents support professionals can show you how to design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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    Progent's Citrix-certified experts can assist you to plan, deploy, administer, and troubleshoot a virtualized Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help you to administer and support a remote datacenter that features high availability, advanced security, and rapid disaster recovery.

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    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units designed as entry-level wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi network experts can provide online or on-premises configuration and debugging services to assist your organization to plan, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or topology.

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    Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.

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    Before Progents Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the help of proactive, automated warnings and trend analyses created by MOM, Progent is now able to address network troubles before they grow to be serious enough to disrupt network uptime. Because of MOM, Progent can deal with incipient problems before customers suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, safety and performance.

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    Progent's Check Point consultants can show you how to choose and deploy Check Point Firewall software and hardware based on Check Point Software's technology to provide an economical and effective security defense for your corporate network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and offer a single source for continuing network support, administration, training, and consulting services.

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    Progent is a certified Altaro partner and can plan and manage a deployment of Altaro O365 Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.

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    Progent can help small and medium-size companies to configure IP voice technology to provide their at-home employees the advantage of transparent access to the company phone infrastructure.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's temporary IT staffing services allow businesses to respond to the need for IT support personnel without dealing with the costs and hassle that come with identifying and recruiting experienced technical workers and without increasing your permanent head count.

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    Progent can assist companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment investments. Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common errors small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Android handhelds.

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  • Technology Professional ISA 2006 Firewall Microsoft Certified Expert ISA Server 2006 Computer Consultant
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    Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important new features plus a redesigned structure. These enhancements favorably impact key facets of IT such as manageability, availability, security, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.

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    Citrix virtual Windows desktops Specialists

    Citrix has developed a comprehensive family of products that provide advanced manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the business advantages of Citrix virtualization products and show you how to design, validate, implement, troubleshoot, and support Citrix solutions.

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    Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises configuration and troubleshooting support to assist you to plan, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your specific workplace design, building structure, and expected workloads.

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