Low-cost Network Troubleshooting from Microsoft and Cisco certified Professionals for Businesses in Cary, NC
By offering professional support when you need it, making available in-depth knowledge for critical applications, providing high-value services like virtual server hosting, billing solely for services delivered, and charging no sign-up fees or retainers for standard services, Progent enables your company to increase the business value of your It system and cut service expenses. Progent appreciates that information system protection, reliability, and efficiency are just as critical to small companies as to major enterprises but that small companies don't have the leverage to spend aggressively in information technology and internal support staffs. Progent's fundamental value proposition is that no network support organization can equal Progent's ability to provide the network support expertise your company requires whenever you require it and at a cost you can afford.

For larger businesses, Progent can provide co-sourcing services to add to the skills of your internal network service personnel. Co-sourcing can save money and minimize technical risks for big IT initiatives like application programming, disaster recover/business continuity planning and testing, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer the services of accredited experts to assist your business to plan and execute your cloud computing strategy.

Core IT Areas Serviced by Progent for Office Networks in Cary, North Carolina
Progent's team of certified engineers provides assistance for all aspects of network technology found in companies of all sizes. Practice areas served by Progent in Cary include:

Support Delivery Alternatives for Cary, North Carolina Companies
Progent has a variety of options for providing small and midsize companies with cost-effective IT services for technical support, consulting, and IT management. Progent's paradigm for providing computer support is based on the Call Center structure familiar to big IT organizations. Progent's Help Desk Call Center Service Mechanism promotes rapid response, comprehensive activity documentation, dependable follow-up, and strict expense monitoring for an array of network support delivery alternatives that include online troubleshooting, in-person help, and top-level consulting.

  • Remote Support
    Progent’s Technical Response Center (TRC) provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and worldwide. Progent's certified support professionals can help clients to analyze and repair network problems without the cost or time loss of in-person service calls. The experience of Progent's network engineers makes it possible to handle most IT issues quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based signup process for new customers to address urgent network problems and Progent charges by the minute with zero sign-up charges or time minimums, so you pay only for the assistance you get. Experts available remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Learn additional information concerning Progent's remote computer troubleshooting expertise.

  • On-site Service
    Progent provides on-site technical support for signed-up clients in major metropolitan areas in the United States. Progent's onsite service personnel can work in conjunction with Progent's online service experts to deliver small companies the ideal combination: onsite support professionals when you need them plus the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business software developers. The wait time for on-site service calls is usually less than one business day. There is no start-up or retainer charge for becoming a Progent client for on-premises service. Find out more details about why to sign up for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that handles all aspects of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle the most issues. To learn more, see Help Desk Services.

  • Shared Help Desk Services
    Progent’s Help Desk Co-management services make it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics. For details, refer to Progent’s Help Desk Co-management services.

  • IT Consulting Services
    Progent provides small companies budget-friendly access to world-class consultants who can provide assistance with vital products and technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, fault tolerant it system engineering, virtualization strategies, plus configuration, customization and training for business programs such as financials, ERP, business analytics, CRM, and office productivity packages. Progent can help with one-time projects such as office relocations and major software upgrades, extended projects like customizing a legacy MRP system to a modern Microsoft Dynamics 365 solution, database application development and administration support, and web design, on-going support such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure health monitoring and system management, or emergency services such as disaster recovery and virus removal.

  • Network Infrastructure Expertise for Teleworkers
    Progent can help small and mid-size businesses to plan, implement and debug the infrastructure required for work-from-home employees. Aspects of network infrastructure for which Progent's consultants offer assistance include secure and convenient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) platforms, router integration, Wi-Fi LAN planning and implementation, and robust Internet connectivity. For details about Progent's network infrastructure expertise for telecommuters, refer to network infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for all of a small or midsize company's servers in an environment that not only provides the highest level of availability and expandability but that is in addition simple for customers to migrate to a different service firm or to bring in-house when your business situation warrants it. Progent's Private Cloud hosting is structured around proven virtual server technologies that allow businesses with mixed environments to save significantly on the expense of capital equipment, system support, and network management while getting enterprise-class availability and an unparalleled level of vendor alternatives. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based applications in a single centrally managed package, can handle the multi- platform and non- standardized networks typical of small businesses, and keeps ownership of the software in the customer's hands so that moving to a new virtualized host is fast, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting service while still offering all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide advanced remote support services to help businesses of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises resources as well as public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure planning and integration services, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight suite of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the entire threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and debug their networking appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the technology of leading information security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your Progent consultant so that any looming problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with information security standards, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your company's ability to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective security and backup system that aligns with your company's needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental system software and productivity programs used by most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an increasingly complex collection of network products including PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless access. In addition, Progent's CISSP-Certified security experts, CISM-certified security engineers, CISA-certified security audit specialists and GIAC-qualified information assurance experts offer a company-wide perspective on system protection and can help with complex security projects like Security information and Event Management (SIEM) solutions to help companies meet industry standards and government requirements for IT information protection and incident reporting.

The scope and depth of Progent's engineering staff offer a unique set of benefits to companies wishing to increase the productivity of their information network within a realistic budget. These benefits include:

  • Best Industry Methodology
    Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry experience, at the forefront of IT service, executing a broad variety of IT projects for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting personnel. This guarantees that you get not just world-class technical skills, but also a consultant with proven approaches for solving actual network problems rapidly. Find out more about Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-premises visits by the minute. Consequently, you are billed exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no sign-up charge and asks no monthly commitment for services delivered during normal working hours. Many service organizations demand substantial minimum fees or charge in increments of fifteen minutes or more. Progent's small pricing granularity avoids major bills for fast solutions. An additional benefit of granular pricing is that your company will not be inclined to permit minor problems to stay unaddressed until they grow into big problems. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Services
    Progent has developed a comprehensive service reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local service organizations who offer scant documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation given by each consultant to every customer. The practice of detailing and archiving service activity results in more effective support and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information. Read more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent has little competition. Small businesses who work with freelance consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and productive. Read more about Progent's knowledge transfer services.

How to Contact Progent
In case your Cary, North Carolina company needs to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or visit Contact Progent.

Immediate Online Network Help
For fast online technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    • Consultancy NetApp MetroCluster
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    NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide rapid, zero RPO disaster recovery between datacenters that are as far as 185 miles (300km) away from one another. Progent's team of veteran IT consultants can assist you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to show compliance with industry standards and regulatory mandates.

  • Microsoft SQL 2008 Server Remote Support SQL 2008 IT Consultants

    • Microsoft Certified Dynamics GP Web Services Consultant
    Dynamics GP Development Engineers

    Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that let you track your business more effectively, transforming raw data into useful understanding of your company and customers.

  • Microsoft SQL Server 2012 Computer Consultant SQL Server 2012 Reporting Services IT Consultants
  • Microsoft Windows 10 Specialists Windows 10 Microsoft Deployment Toolkit Technology Professional
  • Microsoft Windows 7 Upgrade Integration Microsoft Windows 7 Evaluation IT Consultants
  • Microsoft Word for Mac Classes Microsoft Entourage for Mac Train
  • NetDocs Upgrade Consultant Services NetDocuments ndMail Consulting Services
  • Office 365 authentication Outsourcing Hybrid Office 365 integration Computer Consultant

    • Microsoft Windows Small Business Network Consultants
    Microsoft Network Consulting Experts

    Progent’s IT outsourcing packages provide affordable network support for small businesses. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your network engineering services can contain costs and eliminate risks, permitting IT support expenses to increase in a more linear and controlled fashion than is possible by assembling a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available system architecture for your vital business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

  • Online Office 365 Word Training Small Office IT Consultants Live Online Office Word Train
  • Online Technical Support prime infrastructure wi-fi controller Online Troubleshooting
  • Open Now Email Guard Data Loss Prevention Consultants Top Ranked Engineer ProSight Spam Filtering Services

    • Customer Relationship Management IT Consultant
    CRM Network Consultants

    Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client relationships. Integrated Sales and Customer Service components allow in-house staff to share data to help improve sales success and offer consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service data.

  • Microsoft Windows Server Migration Specialists
  • Orinda CA Microsoft Support Virtual Office Job Walnut Creek, CA Telecommuting Jobs Computer Engineer

    • Exchange 2013 Integration Outsourcing
    Exchange 2013 Management Technical Consultant

    Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers important new features plus a redesigned structure. These enhancements affect vital facets of IT including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create a cost-effective test and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable remote support and management for Exchange Server 2013.

  • PowerPivot for Excel Consulting Services On-site Technical Support SQL Server 2012 Reporting Services
  • ProSight Virtual Machine Hosting Services Urgent ProSight Hosting for Virtual Servers Professionals
  • Professional Exchange 2013 DAG Microsoft Certified Partner Integration Exchange 2013 Active Directory
  • Professionals Google Android patch management Urgent Software patch management services Consult
  • Progent Start-Up Businesses Small Business IT Outsourcing Firm 24-Hour Migration Support Progent Small Companies

    • Top Ranked Windows SharePoint 2007 Services Technical Support
    Office SharePoint Server 2007 Outsourcing

    Progent's Microsoft-certified experts can show you how to evaluate the business case for implementing SharePoint 2007, advise you on the most appropriate version of SharePoint Server for your circumstances, provide configuration and integration services, assist you to set up MS SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint Server 2007, develop a company-wide security plan that includes portal technology, and provide maintenance and Help Desk support.

  • QTS/Herakles Internet Data Center Professional QTS Sacramento Natomas Data Center Engineer
  • Ransomware Rollback Consulting Computer Ransomware Forensics Configuration
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  • Help Desk Technical Consultant Wake County North Carolina
  • Remote Support Remote Access VPN Computer Consulting

    • Office 365 authentication Technical Support
    Outlook autodiscover Troubleshooting

    Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget.

  • Risk Mitigation Online Help Risk Assessment Specialists
  • SCCM 2016 Asset Management Online Technical Support SCCM 2016 Asset Inventory Setup and Support
  • SCCM 2016 Security Information Technology Consulting SCCM 2016 Policy Settings Remote Support Services
  • SCDPM 2012 Backup and Restore Online Support Services Computer Consulting SCDPM 2012 Backup and Recovery
  • SQL 2008 Online Consulting SQL 2008 Support and Help
  • SQL Server 2017 High Availability Integration Support SQL Server 2017 Analysis Services Network Consulting
  • SQL Server 2019 and Power BI Remote Technical Support Emergency Specialists SQL Server 2019 Always Encrypted

    • Network Engineer ASA 5540 Firewall
    ASA 5550 Firewall Consulting

    Progent's Cisco certified network infrastructure experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

  • Server Consolidation Technical Support Server Virtualization Integration Support
  • Services Wireless Security Professional Wireless Security
  • SharePoint 2007 Remote Troubleshooting Network Consultant SharePoint
  • SharePoint Web Parts Online Technical Support SharePoint 2010 IT Consulting
  • Small Business Computer Support Consultants Small Business IT Consultants

    • MCSE Expert Certified Skype for Business high availability Consult
    Skype for Business security Consultancy

    Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network calling. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and simplify administration via integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to assist you to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.

  • Small Business Network Documentation Small Business Networking Services
  • Small Business WAP581 Online Support Services Remote Technical Support Small Business 100 Access Point
  • Small Office Computer Network Specialist Small Office Troubleshoot
  • Small Office Network Recovery Cisco and Microsoft Certified Small Office Manage
  • Solaris to Windows Migration Consulting Sun Solaris Migration

    • Top Quality Office Word VBA Coder
    Expert Microsoft Certified Office Word 2013 Specialists

    Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of affordable remote support services to help your organization to manage your existing Microsoft Word solution or help you to move to a current version of Office Word. Services offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, interfacing Word with different Office apps like Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud connectivity, security support, smart phone synchronization, and online training classes tailored for individuals or groups.

  • Sun Solaris Remote Engineers Specialist Solaris Remote

    • Windows Server 2012 R2 Hyper-V Virtual Switch Configuration
    24x7 Online Troubleshooting Windows Server 2012 R2 Configuration Manager

    Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, staff, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

  • Support Services MS Dynamics NAV Top Consulting Services Microsoft Enterprise Resource Planning

    • System Center 2016 and Exchange Integration On-site Technical Support
    Remote Support SCOM 2016

    Progent has over 10 years of experience deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist you to design, deploy, support, and fix your Microsoft System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can help your organization to upgrade to the latest version of System Center from a previous one or from a third-party IT management platform to deliver the benefits of enterprise-class provisioning, management automation, security and compliance, plus datacenter and application performance monitoring.

  • Symantec Security Security Consulting Symantec VPN Computer Security Specialist
  • System Center 2016 and Operations Management Suite Computer Consultants Support Outsourcing System Center 2016 and Hyper-V Integration
  • Technical Support Services Catalyst Switching Catalyst Switching Specialist
  • Technology Consulting Data Center Data Center Consulting Services
  • Windows Security On-site Technical Support Cary North Carolina, United States
  • Technology Consulting Microsoft Dynamics Business Central Application Consultant Microsoft Dynamics 365 Business Central
  • Telecommuting Cisco Consulting Full-Time Jobs MCSE Remote Support Job
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  • Top Microsoft and Mac Desktop Information Technology Consulting Group Microsoft and Mac Desktop Small Business Network Consulting Firm
  • Top Quality CISM Security Security CRISC Certified Professional Risk Monitoring Configuration

    • CCIE Certified VPN Information Technology Consulting
    24/7 Cisco Virtual Private Network Support and Help

    Cisco's security and offsite connectivity technology for small to medium sized businesses offer a complete range of easy-to-administer security hardware and software to let you safeguard your entire network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align best with your business goals.

  • Top Ranked Fault Tolerant Data Centers IT Consultants Cisco Certified Zero Downtime Data Center Engineer
  • Urgent Aironet Wireless Access Point Computer Consultant Aironet Ruggedized APs Help and Support
  • VMware Site Recovery Manager Compliance Engineer VMware NSX Hybrid Cloud Consultancy
  • Windows 2003 IT Consultant Remote Support Services Windows 2003 Server
  • Windows 7 Consulting Services 24x7x365 Microsoft Windows 7 Evaluation Support
  • Cary, Chatham County, U.S.A. Biggest Network Consulting Firms Microsoft Network
  • Windows 7 Evaluation Professionals Microsoft Windows 7 Migration Specialist
  • Windows 8.1 Upgrade Engineers Best IT Consulting Windows 8.1 Backup and Restore
  • Windows Hyper-V 2016 Security and Compliance Specialists Windows Server Hyper-V 2016 Failover Clusters Network Consultants

    • Windows Server 2016 Hybrid Solutions Computer Consulting
    Windows Server 2016 Disaster Recovery Planning Consultant Services

    Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.

  • Windows Security Migrations Wake County North Carolina Cisco CCIE Small Business Network Consulting Services Wake County North Carolina
  • Windows Server 2008 Active Directory Computer Consultants Network Consultants Windows 2008 R2
  • Windows Server 2008 BranchCache Consulting Windows Server 2008 DirectAccess Support

    • Microsoft LCS Server Consultants
    Microsoft Live Communications Server Consultancy

    MS Office Communications Server delivers IM and Real Presence as part of an extensible, world-class solution offering advanced protection, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product offers lower costs and elevated operational efficiencies, enhanced individual output, and stronger intellectual property security. MS Office Communications Server has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and onsite configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth migration that will add business value to your information network

  • Windows Server 2012 R2 Security Computer Consulting Information Technology Consulting Windows Server 2012 R2 Private Cloud

    • SCCMM 2016 IT Consultants
    24x7 System Center 2016 Orchestrator Specialists

    Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft Certified IT support experts. With Progent's economically priced IT support packages, small and midsize businesses can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to provide small company information systems enterprise-class reliability, protection, and performance.

  • Windows Server 2016 Security and Compliance Support Microsoft Expert Windows Server 2016 upgrade Technology Consulting Services
  • Windows Server 2019 Cluster Sets Specialists 24x7 Windows Server 2019 Disaster Recovery Technical Support
  • Cary, NC Cisco CCIE IT Management
  • Windows Server 2019 with Linux Online Help Best Windows Server 2019 with Linux Professionals
  • Wireless LAN Site Survey Support and Integration Wireless Site Survey Technology Consulting
  • Wireless Site Survey Computer Consultant Wi-Fi Site Survey Information Technology Consulting
  • iPhone Remote Support Services iCloud On-site Support
  • Microsoft and Cisco Phone Support Services
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  • Cary Biggest Microsoft and Cisco Networking Services
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