Cary, NC Remote Support from World-class Computer Network Troubleshooting Professionals
Progent's computer network help services can deliver your Cary, NC company low cost and dependable access to Microsoft and Cisco certified computer engineers. By providing IT support help when you need it, providing advanced knowledge for mission-critical applications, delivering value-added support such as 24x7 server monitoring, and billing only for support you use, Progent offers your Cary, North Carolina company an economical solution for maximizing the profitability of small-scale business networks. If you have a local datacenter, connect to cloud infrastructure, or have a hybrid cloud/on-premises solution, Progent is the intelligent choice for organizations and local governments to build and support a robust and safe information system and to benefit from fast access to the skilled consulting ordinarily available only to corporations who are able to support a sizeable internal IT organization.

For medium-size and enterprise businesses, Progent offers co-sourcing services to supplement the subject matter expertise of your in-house IT service staff. This can cut costs and minimize technical risks for big IT initiatives such as software development, business continuity planning, network security audits, merging datacenters, or software migrations.

Progent can in addition offer the services of certified consultants to help your business to design and implement a sensible cloud strategy.

Primary Products and Technologies Supported by Progent's Consultants for Businesses in Cary, North Carolina
Progent's national group of world-class consultants offers help for virtually all facets of network technology deployed by organizations of all sizes. Technologies served by Progent in Cary include:

Support Delivery Options Available for Cary, North Carolina Companies
Progent offers a selection of alternatives for providing small businesses and local governments with cost-effective IT services for troubleshooting, system architecture, and network management. Progent's paradigm for providing IT support services is based on the Call Center structure familiar to larger IT groups. Progent's Help Desk Call Center Service Model ensures fast response, comprehensive service records, reliable follow-through, and tight expense monitoring across an array of network service delivery options that include remote repairs, onsite help, and top-level consulting.

  • Online Support
    Progent's Technical Response Center (TRC) provides emergency and routine remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified service experts can assist customers to troubleshoot and repair network problems without the expense or delay of travel for onsite support calls. The experience of Progent's network consultants allows them to handle most IT problems quickly. For the most challenging issues, Progent's breadth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-accessible signup procedure for new clients to address urgent network problems and Progent charges by the minute with zero sign-up fees or minimums, so you pay only for the support you receive. Experts you can access online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Find out more details concerning Progent's online computer support services.

  • Onsite Service
    Progent offers onsite computer assistance for signed-up clients in larger cities in the U.S. Progent's onsite support personnel can work in conjunction with Progent's remote support experts to deliver small businesses the ideal combination: in-person service professionals when you require them as well as the on-line help of Progent's worldwide staff of network engineers, security professionals, and business software programmers. The wait time for on-site service calls is typically less than one business day. There is no sign-up or retainer charge for registering as a Progent customer for onsite service. Find out more details concerning how to register for Progent's onsite network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations a comprehensive solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers call desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues. for more information, visit Online Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent's Help Desk sharing services make it possible for your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution based on the leading professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics. For more information, refer to Progent's shared Help Desk services.

  • IT Consulting Expertise
    Progent provides small companies budget-friendly availability of enterprise-class consultants who can deliver assistance with vital products and technologies such as Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, network protection consulting, high availability it system design, virtual server strategies, plus configuration, programming and support for small business programs such as financials, ERP, management reporting, CRM, and productivity suites. Progent can help with one-shot projects including office moves and massive system upgrades, extended projects like upgrading an older MRP platform to a current Microsoft Dynamics 365 solution, database application development and DBA services, and web design, on-going support such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure monitoring and system management, or urgent services like disaster recovery and virus cleanup.

  • Infrastructure Support Services for Telecommuters
    Progent can assist small and mid-size companies to plan, configure and troubleshoot the network infrastructure required for work-from-home employees. Aspects of infrastructure for which Progent's experts can provide assistance include secure and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) software, router configuration, Wi-Fi LAN planning and deployment, and robust Internet access. For details about Progent's infrastructure support services for at-home workers, see network infrastructure guidance for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for all of a small or midsize organization's servers in an environment that not only delivers the top degree of dependability and scalability but that is also easy for clients to transfer to a different service firm or to move in-house if your business situation calls for it. Progent's Private Cloud hosting service is based on tested virtualization techniques that permit small businesses with mixed environments to save dramatically on the costs of capital equipment, system support, and IT administration while getting world-class reliability and an unprecedented degree of vendor flexibility. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-based applications in one centrally managed solution, can handle the multi- OS and loosely standardized networks common with small companies, and keeps control of the software licenses in the customer's possession so that migrating to a different virtualized host is fast, safe, and affordable. This eliminates becoming a prisoner of a specific hosting provider while still providing all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide expert online support services to help businesses of all sizes integrate their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to plan and manage hybrid environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that combine on-premises resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud integration services that include Office 365 integration with on-premises installations of Exchange, Azure planning and integration services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than 20 years of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat progression including protection, detection, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services deliver economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating tedious network management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that require critical software patches, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by tracking the health of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT personnel and your Progent consultant so any potential issues can be addressed before they can impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, better compliance with data security standards, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's ability to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your existing cybersecurity posture and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup system that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core network software and office productivity programs important to most small and mid-size businesses. As a Cisco-qualified partner, Progent also can provide help for an ever more sophisticated collection of network technologies such as firewalls, routers and switches, voice-over-IP solutions, and wireless networking. In addition, Progent's CISSP-Certified cybersecurity consultants, CISM-certified security professionals, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals offer a business-wide view of system security and can help with complex security programs such as Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and statutory mandates for network information protection and incident reporting.

The scope and size of Progent's engineering staff bring a unique set of benefits to customers trying to maximize the business value of their information network within a realistic budget. These advantages include:

  • Best Service Methodology
    Progent's team of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry background, at the front lines of network service, performing a wide variety of technical projects for a large array of businesses. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting team. This guarantees that you get not just world-class technical capability, but also a support engineer with field-tested approaches for fixing real-world network problems rapidly. Read more details concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to bill for phone support and in-person visits by the minute. Consequently, you owe only for received services. Progent does not demand a more expensive rate for off-hours or priority support, and Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup fee and asks no retainer for support services delivered during normal business hours. Many support organizations demand substantial minimum payments or charge in increments of fifteen minutes or longer. Progent's small billing granularity eliminates king-size bills for fast fixes. An additional advantage of granular invoicing is that clients are less tempted to allow less critical problems to fester until they become major problems. Read more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Services
    Progent has developed a sophisticated support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation sent by each consultant to each customer. The discipline of documenting and archiving support records allows more effective service and eliminates a slew of typical problems such as when a support customer is effectively held captive to a consultant who refuses to release vital service information. Find out additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has few competitors. Small businesses who work with independent consultants or who employ in-house support personnel gain when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and productive. Read additional information about Progent's knowledge transfer services.

Contact Progent
In case your Cary, North Carolina business wants to contact Progent about network outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.

Fast Remote Network Help
For immediate online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • SentinelOne Singularity and Vigilance Integration Specialist
    SentinelOne Ransomware Recovery Consultants

    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide cutting-edge endpoint detection and response.

  • 24 Hour SCOM Application Monitoring Technology Consulting Services Data center Monitoring Information Technology Consulting
  • 24-7 Microsoft Certified Azure Active Directory PIM Technology Consulting Specialist Active Directory Microsoft 365
  • Network Architect Firms IT Outsourcing Cary North Carolina
  • 24-Hour Exchange 2007 Edge Server On-site Support Exchange 2007 Support and Integration
  • 24-Hour Linux Consultant Services Sun Solaris Engineer
  • 24-Hour Lync Server 2013 and Active Directory Specialist Lync Server 2013 Reverse Proxy Server Engineers
  • 24-Hour ransomware removal and data recovery Professionals Consultant Snatch ransomware hot line
  • 24/7 Onsite Technical Support Microsoft Windows 2003 Technical Support Microsoft Windows 2003

  • 24x7 F5 Networks 3-DNS Configuration
    Online Help Microsoft Windows Server 2003 Network Load Balancing Manager

    Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

  • 24/7 Windows and Solaris Consultants Online Help UNIX with Windows
  • 24x7 Iowa Networking Firm Network Installations Kentucky
  • 24x7 Virtual Server Technology Professional Services Server Management
  • 24x7x365 Remote Troubleshooting Microsoft 365 and Apple iOS Online Technical Support Hybrid Exchange Online and Exchange on-premises
  • 64-bit Computing Consulting Services Top Ranked 64-bit Upgrade Online Technical Support
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  • 64-bit Upgrade Computer Engineer 64-bit Computing Specialist

  • Part-time CIO Tech Support For Small Business
    Word Remote Support Services

    Progent's team of application experts can provide in-depth consulting, software development, integration assistance, and online training for popular business applications covering vital areas including ERP, financials, management reporting, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting support online, Progent can assist small businesses throughout the U.S. to avoid the time and fees related to travel and on-premises activity without compromising the high quality of technical support.

  • Aironet Wireless Access Point Technical Support Aironet 802.11ax Wireless Information Technology Consulting
  • Amazon S3 backup Contract Development Open Now Amazon AWS integration Reports
  • Azure AD MFA Computer Consultants Microsoft AD DS Consulting Services
  • Barracuda Backup Management Integration Support Barracuda Backup Virtual Appliance Online Support

  • Online Support Services Colocation Migration
    Colocation Migration Consultant Services

    Colocation data centers allow companies to share world-class facilities for housing network hardware that runs vital applications. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation strategy including choosing and migrating to a colocation site, designing network architecture, specifying required equipment, on-premises and on-line troubleshooting, establishing remote system administration, and training your support staff.

  • Best Firepower Setup and Support ASA and PIX Firewalls On-site Technical Support

  • Windows Server 2012R2 Clustering Support
    Engineer Windows Server 2012 R2 Cloud

    Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, team, develop an enterprise-wide security strategy, automate network administration, assist with application development, and build and validate a DR/BC plan.

  • Biggest Microsoft Lync 2013 Consultant Lync Server 2013 and Cisco UC Engineer
  • Biggest Microsoft SQL Server Help and Support Microsoft SQL Server Consultants
  • Biggest Network Consultant BlackBerry Enterprise Server Express BlackBerry Enterprise Server Express Technical Support
  • BlackBerry BES Express Consultant Services BES Express Consultancy
  • BlackBerry Enterprise Server Express Network Consulting 24-7 BlackBerry BES Server Express Consultancy
  • Microsoft and Apple Computer Service Cary North Carolina
  • CIO Remote Consulting CIO Remote Technical Support
  • CISSP Certified Expert Remote Support Services Small Office Small Office Outsourcing IT Support
  • Microsoft Exchange Onsite and Remote Support Cary Raleigh, United States
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  • Cisco Consultant Employment Microsoft Certified Career
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  • Cisco VoIP Phones and Single Number Reach Network Consulting Cisco IP phones Integration Services

  • Citrix and Microsoft Hyper-V Support and Setup
    Citrix Lab Manager Consult

    Progent's Citrix consultants can help your organization to evaluate the potential business value of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and operations and streamlining management processes.

  • Consult Hermes ransomware hot line DopplePaymer ransomware hot line Services
  • Consultant BlackBerry BES Server Express Top BlackBerry Enterprise Server Express Setup and Support
  • Consultant Microsoft Windows 10 Migration Top Ranked Integration Support Windows 10 Business Store Portal

  • Helpdesk for Remote Workers Integration
    Call Desk for at Home Workforce Support and Setup

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  • Consultant SCCM SCCM Primary Site IT Consultant
  • Consultant Services Microsoft Windows 7 Windows 7 Migration Onsite Technical Support
  • Consultant Services ProSight VM Hosting Private Cloud Hosting for Virtual Data Centers Consultancy
  • Cybersecurity Architecture Consulting ISSAP Certified Security Architecture Engineer
  • Designer MySQL Immediate MySQL Community Edition Training

  • ransomware cryptoworm recovery Technology Professional
    LockBit ransomware recovery Services

    Progent's ransomware experts can help your business to assess your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a hacker, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

  • DotNET Development Group DotNET Application Designer
  • Duo Two-factor Authentication Remote Troubleshooting Duo Two-factor Authentication Network Consulting
  • Microsoft and Cisco Small Business IT Consulting Company Cary North Carolina
  • Dynamics GP 2015 Professional Microsoft Experts Dynamics GP 2015 Engineers
  • IT Outsourcing Small Business IT Consultants Cary, Chatham County
  • Dynamics GP Technology Consulting Services Great Plains Technology Consulting Services
  • Emergency Small Business Computer Support Small Office Remote Consulting
  • Engineers Hybrid cloud integration Multiple cloud integration Consult
  • Exchange 2007 Edge Server On-site Support Microsoft Exchange Integration
  • Exchange Server 2010 Migration Specialist Exchange 2003 to Exchange 2010 Upgrade Consulting Services

  • Microsoft Certified Dynamics GP BizTalk Adapter Professionals
    Dynamics GP Excel Cubes Services

    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that allow you to analyze your business more thoroughly, turning uncooked data into useful insights into your business.

  • Exchange Server 2010 Upgrade Consultancy Exchange Migration Consulting Services
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  • Firepower Services Remote Support Support ASA and PIX
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  • Hornetsecurity Altaro 365 Total Backup Consultants Online Technical Support Hornetsecurity Altaro 365 Total Backup
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  • IT Consultant Debian Linux Debian Linux Technical Support

  • Hornetsecurity Altaro 365 Total Backup Computer Engineer
    Hornetsecurity Altaro M365 Teams Chat Backup Online Support Services

    Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.

  • IT Consulting Group Urgent Network Information Technology Integrators IT Outsourcing Cary Raleigh
  • IT Services for Network Service Firms Support and Setup Technical Consultant Support for IT Service Providers
  • Immediate Load Aggregation Testing Engineers VLAN Test Lab Consult
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  • Emergency Phone Support Small Business Computer Consultant Cary, Chatham County
  • Immediate Technical Support Microsoft SMS SMS Migration Professional
  • Implementation Support Windows 8.1 Client Hyper-V Windows 8.1 DirectAccess Network Support Companies
  • Internal Cybersecurity Inventory Specialist Internal Security Inventory Consultant

  • Private Cloud Virtual Datacenter Hosting Consulting
    Private Cloud Services Consulting

    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of dependability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.

  • Internet Security and Acceleration Server Integration Support Integration Services Microsoft Proxy Server
  • Intrusion Detection SonicWall Ransomware Protection SonicWall PRO Network Intrusion Penetration Testing
  • Juniper J2350 Router Intrusion Detection Juniper J2350 Router Network Security Evaluation

  • After Hours Microsoft Exchange Server 2010 Migration Services
    Microsoft Exchange 2010 Migration Consultant

    Progent can provide expert help for every phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, specification of all new software and hardware required, suggested sourcing, pilot verification at customer site or at Progent's test facility, setting up temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the previous servers, and training for client's support staff and end users.

  • Juniper Junos Technical Support Services Juniper Junos Management information Systems Audit
  • Juniper SA Series SSL VPN Computer Security Specialist Juniper SA6500 SSL VPN Cybersecurity Consultancies
  • Juniper SRX650 Router Computer Security Specialist Juniper SRX220 Router Technical Support

  • SentinelOne XDR Professionals
    Professional SentinelOne Singularity Control Integration

    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).

  • Largest Consulting Services Microsoft 365 Portal Microsoft 365 Portal IT Consultants

  • Wi-Fi RF Coverage Maps Consultant
    WLAN Site Survey Integration

    Progent's Wi-Fi site survey services help you to plan, install and debug a Wi-Fi network adapted to your environment, providing your business a WLAN that has the reception, performance, density, data protection, and hand-off ability your business requires.

  • Live Communications Server 2007 Specialists Technical Consultant Microsoft LCS Server 2007
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  • MSP360 Desktop Backup Online Support Services MSP360 Desktop Backup Professionals
  • MSP360 Server Backup IT Consulting MSP360 B2 Backup Storage Online Consulting
  • Microsoft Certified Expert SCVMM 2012 and Windows Server 2012 On-site Support Support Virtual Machine Manager
  • Microsoft Certified Small Business IT Outsourcing Services Microsoft Certified Computer Systems Consulting

  • Microsoft Exchange Server 2010 Migration Consultancy
    Immediate Microsoft Exchange 2010 Upgrade Professional

    Progent's Microsoft-certified network engineers can help your organization to determine the value of Exchange 2010 for your company and can assist you to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will provide fast payback by increasing your productivity, lowering the expense of equipment and service, streamlining administration, and consolidating your vital communications technologies.

  • Information Technology Outsource Windows Security Cary, Chatham County
  • Microsoft Exchange 2007 Specialist Microsoft Exchange 2007 Consultants
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  • Microsoft Expert Lync Server 2013 topology Specialists Lync Server 2013 Mobility Services Consultancy
  • Microsoft Forefront TMG Computer Consultants Forefront TMG 2010 Remote Support Services
  • Microsoft Office Communications Server Technology Consulting Services Voice over IP Consultant
  • Microsoft Office Software Support Microsoft Office Small Business Specialist
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  • Microsoft SQL Server 2012 Technical Consultant SQL Server Management Studio Network Consulting

  • Outsourced Programming Accounting System
    Accounting System Development Firm

    Progent's application experts can provide in-depth support, software programming, deployment help, and webinar training for popular business applications that address vital areas including ERP, financials, business reporting, web commerce application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting services remotely, Progent can help clients throughout the United States to eliminate the lost productivity and expense related to travel and on-site activity without compromising the effectiveness of technical services.

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    Snatch ransomware hot line Technology Professional

    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800

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  • Immediate Consultant ProSight Email Denial of Service Protection
    Top ProSight Email Zero Hour Protection Services

    Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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  • NetDocs ndMail Specialists NetDocs Telecommuters Engineer

  • 24 Hour Professional CRISC Certified Risk and Information Systems Control
    CRISC Secure

    Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management strategy based on best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.

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  • Network Engineer ISA 2000 Server Consultant Microsoft Firewall

  • Top Ranked Nagios Integration Services
    Nagios for Linux Consultancy

    Nagios and MRTG are useful, Open Source monitoring tools that operate with the Linux OS and can be used to analyze UNIX/Linux networks, Microsoft Windows networks, or multi-OS situations where the Linux OS and MS Windows run side by side. Nagios lets network support engineers to track system services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the traffic in and out of SNMP network devices including servers, routers, and switches. Progent's network integration engineers can assist you to utilize both these utilities to streamline and repair your computer network.

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    Professional CISSP-ISSAP Security

    Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity systems that guard a small office from advanced threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients sharing IT resources spread across multiple physical sites and public and private clouds.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.

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    Consulting Skype for Business Front End Pool

    Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist your company to maintain and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.

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    The QTS Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if you are considering migrating your primary or offsite backup system to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services such as colocation relocation, system installation and updates, network optimization, comprehensive project management, virtualization expertise, offsite monitoring, streamlined network administration, software development, business continuity solutions, security evaluation, and the support of Progent's Test Lab.

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  • Progent Contact
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    For small businesses considering Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or send email to

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  • Windows Server 2008 R2 IT Consultant Microsoft Windows 2008 R2 Online Help

  • Remote Troubleshooting Small Business 500 AP
    Small Business WAP571 Online Consulting

    Progent's Cisco-certified wireless integration experts can assist organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.

  • Windows Server 2012R2 Multitenancy Online Troubleshooting Emergency Windows Server 2012 R2 Cloud Consulting
  • Windows Server 2019 Support and Setup Biggest Specialists Windows 2019 Hyper-V
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