Cary, NC Remote Support from World-class Network Service Experts
Progent's computer troubleshooting services can provide your Cary, NC company budget-friendly and reliable access to Microsoft and Cisco certified network professionals. By providing IT support help when you need it, offering advanced expertise for critical applications, offering unique services such as automated network monitoring, and billing only for support you use, Progent gives your Cary, North Carolina company an economical alternative for optimizing the productivity and profitability of small-scale office networks. Whether you run an on-premises datacenter, connect to cloud-based infrastructure, or manage a hybrid cloud/on-premises network, Progent is the smart way for organizations and local governments to build and maintain a robust and secure information network and to have quick access to the experienced help ordinarily available only to enterprises who can support a sizeable in-house information technology group.

For larger companies, Progent offers co-sourcing and project management services to supplement the technical skills of your internal IT service group. This can cut costs and help meet schedules for big projects such as application programming, disaster recover/business continuity preparedness, network security audits, merging datacenters, or software migrations and upgrades.

Progent can also offer the services of accredited consultants to assist your company to plan and implement a sensible cloud computing strategy.

Primary Technical Areas Supported by Progent for Office Networks in Cary, North Carolina
Progent provides the support of certified experts for all aspects of network technology found in small companies. Products and technologies supported by Progent's consultants include:

Service Delivery Alternatives Available for Cary, North Carolina Businesses
Progent offers a selection of options for providing small and midsize businesses with cost-effective IT services for troubleshooting, consulting, and IT administration. Progent's model for providing IT support services is built on the Help Desk Call Center structure common to larger IT organizations. Progent's Contact Center Service Mechanism ensures rapid support, thorough activity documentation, dependable follow-through, and strict expense monitoring for an array of network support delivery modes that include online troubleshooting, onsite help, and top-tier consulting.

  • Online Service
    Progent's Technical Response Center offers emergency and routine remote support for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's certified service professionals can assist clients to troubleshoot and fix network issues without the cost or delay of in-person service calls. The experience of Progent's network consultants makes it possible to handle most IT issues quickly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-accessible registration procedure for new customers to address emergency network problems and Progent bills by the minute with zero startup charges or time minimums, so you pay only for the help you get. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Learn more information concerning Progent's remote network support services.

  • On-site Service
    Progent provides onsite technical assistance for signed-up clients in larger cities in the United States. Progent's onsite support technicians can work in tandem with Progent's online support experts to give small companies the optimal solution: in-person support technicians when you need them plus the remote expertise of Progent's seasoned team of IT consultants, security specialists, and business software developers. The response time for on-site service visits is typically less than one business day. Progent requires no start-up or retainer charge for becoming a Progent customer for onsite service. Learn more about how and why to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues. To learn more, see Online Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution based on the leading professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics. For more information, see Progent's Help Desk Co-management services.

  • Consulting Services
    Progent offers small businesses affordable availability of enterprise-class consultants who can deliver help with critical products and technologies such as Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network architecture, consulting services for Horizon3.ai's NodeZero threat assessment platform, network security engineering, high availability network consulting, server virtualization strategies, plus configuration, programming and support for small business software such as accounting, ERP and MRP, management reporting, CRM, and productivity suites. Progent can help with short-term projects including office moves and major software upgrades, longer term projects such as customizing an older ERP system to a modern MS Dynamics 365 solution, database application programming and administration support, and web development, on-going support including System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and network management, or urgent services like data restoration and virus removal.

  • Network Infrastructure Guidance for an At-Home Workforce
    Progent can help small and medium-size businesses to plan, implement and debug the network infrastructure needed to support a remote workforce. Aspects of infrastructure where Progent's experts can provide assistance include secure and efficient VPN tunnel connectivity, Virtual Desktop Infrastructure platforms, router setup, Wi-Fi network planning and deployment, and reliable Internet connectivity. To learn about Progent's infrastructure support services for telecommuters, visit network infrastructure consulting services for telecommuters.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small or midsize organization's production servers in an environment that not only provides the top level of dependability and extensibility but that is in addition simple for customers to migrate to another support firm or to move internally when your situation calls for it. Progent's Private Cloud hosting is based on mature virtual server techniques that permit businesses with mixed environments to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while getting enterprise-class availability and an unparalleled level of vendor flexibility. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed package, can support the multi- OS and loosely standardized networks common with smaller businesses, and retains ownership of the software licenses in the customer's hands so that migrating to a new virtual host is fast, reliable, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still offering all the savings associated with SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced remote support to help businesses of all sizes integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help your IT team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 integration with on-premises Exchange deployments, Azure design and integration consulting, Amazon AWS cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over 20 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's value-priced ProSight suite of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical files, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding appliances that require important software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top information security vendors to provide web-based management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the configuration of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with information security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's ability either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup system that meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Alternative for Cary, North Carolina Small Businesses
Progent's size, breadth and depth of technical expertise, and experience with enterprise IT support enable small companies to avoid the problems associated with excessive reliance on thinly staffed support firms or independent engineers.

Teaming with Progent enables your small business to:

  • Prevent Excessive Dependence on Freelance Consultants
    For network support, smaller companies sometimes depend excessively on independent consultants. Although individual support engineers carry lower expenses than larger IT service organizations and can typically bill nominally smaller fees, they are often stretched to far to respond quickly to critical problems. If an independent consultant is busy with another customer, sick, on travelling, or in class, the absence of replacement personnel may force your company to wait for help during an emergency. The more your company grows, system downtime or difficulties with critical applications get more costly. The money you thought you were conserving on a freelancer can be eaten up quickly because of lower output. Also, when independent consultants confront new technologies, the lack of a large consulting group to depend on for assistance forces them to learn on the job while your organization winds up with the bill for their ongoing training.

  • Gain Access to Experts in Advanced IT Solutions
    The majority of small support firms or independent engineers who concentrate on small business IT consulting may excel at providing routine fixes but lack the seasoning to work cost-effectively with complex network configurations that have mixed operating systems, multiple locations, VoIP systems, mobile clients, interconnected accounting and operational applications, eCommerce, and specialized business software. Progent's background with global enterprises and Progent's large group of experts can be valuable to your small business because big-company networks are characteristically complicated, support issues demand in-depth understanding of in many technical disciplines, and achieving a high degree of robustness, reliability, and protection requires enterprise-proven best practices.

  • Build a Firm Foundation for Seamless Growth
    Small businesses typically start with an IT system cobbled together on a tight budget. Without a solid architecture, a sequence of ad hoc repairs commonly get thrown on top of a tenuous foundation. As a business grows, reliability and expandability problems can undermine the productivity of the business. These networks require thorough evaluation, intelligent business planning, and in-depth experience to upgrade to an IT environment that can provide the solid basis to meet critical business requirements and ease downstream growth.

  • Team with Solution Finders, Not Product Vendors
    Smaller companies need direction and insight to navigate through an ever more complicated array of IT options offered for accelerating growth and enhancing efficiency. They do not need an IT consultant or support firm that tries to sell them products. Progent eliminates conflicts of interest by not selling any products. Progent offers consulting and services only. This permits Progent to align consulting support services with the genuine interests of clients. Mixing network support and product reselling can result in a situation where the recommended solution is built around a preselected vendor rather than being based on the true requirements of a client.

How to Contact Progent
In case your Cary, North Carolina business needs to get in touch with Progent to find out about network outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Fast Remote Technical Support
For fast online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of wireless access points, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless uptime with fast failover, and strengthening security by identifying cyber threats and filtering network traffic based on user type and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.

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    Progent's Cisco-certified wireless integration experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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    Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain small internal IT support teams with low-cost help from enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of routine administrative tasks, continual absorption of the latest technology, smooth transition from legacy technology to up-to-date solutions, improved fit between computer technology with strategic objectives, guidance from veteran network experts, and freeing up management to concentrate on business instead of fast-evolving computer technology.

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    Progent's experienced ransomware recovery experts can assist your business to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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    The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, deploying, administering and troubleshooting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.

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    Progent can help small and medium-size businesses to design, configure and debug the network infrastructure to support offsite workers.

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    Microsoft Dynamics GP accounting offers analytics and reporting capabilities that let you track all business processes, sales and spending, and market patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that allow you to understand your business more thoroughly, converting raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver specialized business software development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of the time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.

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    Progent's Microsoft certified engineers can help you to pilot Windows 7 to confirm application compatibility and to determine its speed and stability running with your applications. Progent can also show you how to estimate the likely strategic value of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to design and carry out a smooth deployment of Windows 7 from a your current version of Windows.

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    DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a range of cost-effective alternatives for replicating and restoring business-critical workloads such as Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small business information networks to create a high level of availability and business continuity readiness at an affordable price.

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    ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and enables fast restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical information.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and world-class security for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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    ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical files, apps and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.

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    Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financials, inventory, operations, project management, procurement, sales, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central/NAV consultants can assist you to maintain your legacy Dynamics NAV environment or upgrade efficiently to a cloud-based, local, or hybrid deployment.

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    Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is intended to help assess your company's preparedness either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to gather information concerning your existing security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that reduces your vulnerability to ransomware and meets your business requirements.

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    Progent offers cost-effective remote support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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