Fast, Low-cost Remote Computer Troubleshooting for Cedar Rapids, Iowa Small Businesses
For over two decades, Progent has focused on delivering enterprise-class IT support services to clients who have small-company budgets. Progent has built a powerful support solution that features a streamlined, tightly connected virtual office network, custom remote repair technology, a substantial pool of engineers certified in a wide range of technical disciplines, a Help Desk operational model that maximizes responsiveness and guarantees follow-through, a global group of remote service experts, in-person support options for the majority of most zip codes in the U.S., and a corporate ethos focused on solving technical problems in the least time and at the least cost to customers.

For medium-size and enterprise businesses, Progent can provide co-sourcing services to reinforce the skills of your in-house IT support group. This can cut costs and help meet schedules for major projects like software programming, business continuity planning, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also offer access to accredited experts to assist your company to design and execute your cloud computing strategy.

Main Practice Areas Supported by Progent for Business Networks in Cedar Rapids, Iowa
Progent provides the services of accredited experts for all aspects of business network technology deployed in small and midsize companies and local governments. Technologies supported by Progent include:

Service Delivery Alternatives for Cedar Rapids, Iowa Businesses
Progent has a variety of options for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, and network management outsourcing. Progent's paradigm for providing computer support services is built on the Help Desk structure common to larger IT groups. Progent's Help Desk Support Model ensures fast response, comprehensive service documentation, reliable follow-through, and tight expense monitoring for a range of IT service delivery options that include remote troubleshooting, on-premises support, and top-tier consulting.

  • Online Support
    Progent's Technical Response Center offers urgent and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's seasoned service experts can help customers to analyze and fix hardware and software issues without the expense or delay of on-premises support calls. The background of Progent's IT consultants makes it possible to handle the majority of network issues rapidly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent provides a convenient, web-accessible signup procedure for first-time customers to accommodate emergency situations and Progent bills per minute with zero startup fees or time minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Find out additional details concerning Progent's remote computer support services.

  • On-site Support
    Progent provides on-site computer assistance for signed-up clients in larger cities in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's online service engineers to give small and midsize businesses the optimal solution: onsite service technicians when you require them as well as the remote help of Progent's worldwide team of network consultants, security specialists, and business software developers. The response time for on-site support calls is typically under one business day. There is no start-up or retainer fee for registering as a Progent client for on-premises service. Learn more details concerning how to register for Progent's in-person computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all aspects of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues. To learn more, refer to Help Desk Services.

  • Co-managed Help Desk Services
    Progent's Help Desk Co-management services allow your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk sharing service is an advanced service desk solution built around the leading professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and metrics. For more information, visit Progent's Help Desk sharing services.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to world-class consultants who can provide help with critical products and technologies such as Microsoft Windows Server 2022 solution design and integration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, network protection consulting, fault tolerant it system engineering, virtual server solutions, plus configuration, programming and training for small business applications including financials, ERP, business analytics, CRM, and productivity software. Progent can provide assistance with short-term projects including office moves and massive software migrations, longer term projects such as customizing a legacy ERP system to a current Microsoft Dynamics 365 package, relational database software development and administration services, and web development, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure monitoring and system management, or urgent response such as data restoration and malware removal.

  • Network Infrastructure Support Services for an At-Home Workforce
    Progent can help small and mid-size businesses to design, set up and troubleshoot the network infrastructure required for at-home workers. Areas of network infrastructure where Progent's experts can provide support include safe and convenient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) platforms, router configuration, Wi-Fi LAN planning and deployment, and reliable Internet connectivity. To find out about Progent's infrastructure support services for a remote workforce, refer to network infrastructure expertise for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for all of a small organization's production servers in a setting that not only delivers the highest degree of availability and scalability but that is also convenient for customers to transfer to a different support provider or to bring internally if your circumstance calls for it. Progent's Private Cloud hosting service is founded on mature virtual server technologies that permit businesses with mixed environments to save significantly on the expense of capital equipment, infrastructure support, and network management while getting world-class availability and an unparalleled degree of vendor independence. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered service, can support the multi- platform and non- standardized environments typical of smaller businesses, and retains ownership of the software in the client's possession so that migrating to a new virtual system is quick, safe, and inexpensive. This eliminates ending up a prisoner of a single hosting provider while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers advanced remote consulting support to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that combine local resources as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure planning and deployment consulting, Amazon AWS cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the complete threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that need important updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security companies to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent�s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management staff and your Progent engineering consultant so that all looming problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you�re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, improved compliance with information security standards, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your current cybersecurity posture and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient security and backup system that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Cedar Rapids, Iowa Businesses
Progent's staff size, breadth and depth of technical skill, and experience with corporate network support enable small companies to sidestep the problems related to over reliance on thinly staffed service organizations or individual engineers.

Working with Progent's Experts allows your small business to:

  • Avoid Over Reliance on Individual Consultants
    For IT support, small businesses sometimes rely heavily on freelance consultants. Although individual support engineers carry lower overhead than more substantial support firms and can afford to bill nominally smaller fees, they are sometimes too overworked to react rapidly to urgent problems. If a freelance consultant is occupied with different client, ill, on travelling, or in class, the absence of backup personnel may force your company to go without help during a crisis. As your company expands, network downtime or difficulties with critical applications get more expensive. The dollars you believed you were saving on an independent consultant can evaporate quickly due to lost productivity. In addition, when freelance engineers confront unfamiliar problems, the lack of a big engineering team to count on for assistance requires them to learn in place while your company ends up with the bill for their continuing training.

  • Gain Access to Expertise in Advanced IT Issues
    Many smaller support firms or freelance consultants focused on small company IT consulting may excel at providing routine fixes but don't have the experience to work cost-effectively with complicated IT infrastructures that have mixed platforms, many locations, VoIP implementations, mobile workers, interconnected financial and analytical software, eCommerce, and custom business software. Progent's background with global enterprises and Progent's extensive team of specialists can benefit your company because enterprise environments are by nature complicated, support problems require thorough knowledge in numerous technical areas, and reaching an acceptable level of stability, reliability, and security requires industry-proven leading practices.

  • Build a Solid Basis for Seamless Growth
    Small businesses typically begin with a network implemented on a tight budget. Without a solid basis, a sequence of improvised fixes often get piled onto of a tenuous structure. As a company grows, reliability and expandability problems can obstruct the success of the business. Such networks need proper assessment, smart business analysis, and in-depth experience to upgrade to a network infrastructure that will provide the reliable basis to handle critical business requirements and ease downstream expansion.

  • Team with Solution Consultants, Not Resellers
    Small companies need direction and insight to navigate through an ever more complicated maze of technology alternatives offered for enabling business growth and enhancing efficiency. Businesses do not need a network consultant or support firm that tries to promote a product. Progent avoids conflicted motives by not reselling hardware and software. Progent sells consulting and services only. This permits Progent to match consulting support services with the real interests of clients. Combining network consulting and product reselling can result in a conflict where the proposed solution is based on a predetermined vendor rather than being driven by the actual needs of a small business.

How to Contact Progent
In case your Cedar Rapids, Iowa business wants to contact Progent for network outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Network Help
For fast online technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour MS Office Communications Server Online Consulting IM Infrastructure Specialist

    • 24-Hour ProSight Remote Server Management Specialist
    Computer Consulting ProSight Remote Desktop Management

    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so any potential problems can be resolved before they can disrupt your business.

  • 24 Hour Online Technical Support SQL Server 2019 SQL Server 2019 Standard Consulting Services

    • Aironet 3700 Access Point Integration
    Computer Consultant Aironet 3700 Access Point

    Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite integration and debugging support to assist your organization to design, configure, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and anticipated workloads.

  • 24 Hour Redhat Linux Consultant Services Colbolt Linux Information Technology Consulting
  • 24 Hour Windows Server 2016 Stretch Clusters Computer Consulting Windows Server 2016 upgrade On-site Technical Support
  • 24-7 Technical Support Catalyst 802.11ax AP Remote Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Online Technical Support
  • 24/7 CCNP Certified IT Services 3504 wireless controller 8540 wireless controller Support and Help

    • ProSight Email Spoofing Protection Consultancy
    Award Winning Email Polymorphic Virus Protection Consultant

    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

  • 24/7 Microsoft Windows Consulting Microsoft Windows 8.1 Evaluation On-site Technical Support
  • 24/7 Part Time Job Contract CRM Consultants Contract Cisco Consulting Contractor
  • 24/7/365 Microsoft ISA Server Setup and Support Top Rated Microsoft ISA Server Remote Support Services
  • 24x7 Technology Professional 64-bit Processing 64-bit Computing Consulting

    • Microsoft Office 2000 Service
    Microsoft Windows Support Specialist

    Progent’s IT outsourcing services offer budget-friendly network consulting for small companies. Whether it includes designing system infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or developing an on-line business solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT support budgets to increase in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust system foundation for your vital applications powered by Windows such as Office XP, Office 2003, and Office 2000.

  • Microsoft Windows Network Specialist Cedar Rapids, Linn County
  • 64-bit Processing Services Award Winning Technology Professional 64-bit Migration

    • 24 Hour Slackware Linux Technology Professional
    Urgent Gentoo Linux Network Consulting

    Progent's Linux support services offer small and mid-size businesses and software developers assistance with administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise provides you with an easy single source to help you build and manage a secure and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

  • ASA 5500-X Firewall with Firepower Remote Troubleshooting 24-7 Professionals Firesight
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    • 24/7 Dynamics GP 2015 SQL Server Integration Consulting
    Microsoft Consult Dynamics GP 2015 Web Client

    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with popular handheld devices, permits single login with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the broad technical skills and hands-on experience to resolve the many IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the business value of your investment in this powerful product.

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  • Catalyst 9100 Series AP Management Online Help Integration Cisco EWC for Catalyst 9100 AP

    • Cisco TelePresence System 3210 Consultancy
    SCOPIA Video Conferencing Consult

    Progent can provide access to a senior consultant with years of hands-on experience installing, managing, and upgrading video conferencing systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT management team, your Internet Service Provider, and your video conferencing platform vendor to help your organization increase the business value of your telepresence ecosystem.

  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Support and Integration 24 Hour Technical Support Catalyst Wi-Fi Access Point
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  • Cisco Experts Programming Companies Microsoft Access scripting Urgent Microsoft Access Engineers

    • Forefront TMG Network Consulting
    Forefront Threat Management Gateway 2010 Online Consulting

    Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a easily administered Internet gateway that delivers a single-server solution for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting features, permits customized reporting powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server.

  • Cisco Firesight Management Configuration Cisco Firesight Consulting
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  • Citrix XenApp Application Virtualization Professional Citrix XenApp Windows Application Delivery Consulting
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    • Microsoft Certified Expert Exchange Server 2013 Support and Setup
    Exchange 2013 Active Directory Remote Consulting

    Microsoft Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect key IT areas like manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and deployment plan, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange Server 2013.

  • Consultant Lync Server 2013 Web Apps Server Top Lync Server 2013 and Exchange UM Server Specialist
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  • Consultant Services Offsite DPM Backup Service Microsoft DPM Offsite Data Backup Service Remote Support
  • Consultant Services Virus Rollback ProSight Ransomware Protection Consultants
  • Consultant SharePoint Business Connectivity Services SharePoint Business Connectivity Services Integration Support
  • Consultants Microsoft SharePoint Server 2010 SharePoint Designer 2010 Computer Consultant
  • Consulting Service Database Service Reports Support and Setup

    • Cisco Firepower Firewalls Support Outsourcing
    Remote Support Services Cisco ASA Firepower

    The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Consulting Services Internal Security Inventory Biggest External Cybersecurity Scan Engineer
  • Consulting Services Maze ransomware recovery WannaCry ransomware recovery Consultancy

    • Lync Server 2013 and Cisco Unified Communications Consult
    Consulting Lync Server 2013 certificate management

    Progent's Microsoft-certified consultants can help you to assess the benefits of Lync Server 2010 for your business and can assist you to plan and carry out a deployment of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and improves the productivity of your office employees, at-home workers, and smartphone users. Progent can in addition help you to carry out a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to improve the team-computing functions of MS Office programs, and offer online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft products.

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  • Dynamics GP Analytical Accounting Specialists Dynamics GP Analytical Accounting Consult

    • Patch management services Consultants
    Urgent Cisco switch patch management Services

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  • Flexential Colocation Center Professionals Technology Professional Flexential Tampa Colocation Center
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  • High Availability Interoffice Connectivity Consulting Redundant Network Consultancy

    • Top Quality ISA 2004 Support Services
    Internet Security and Acceleration Server Consultants

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security designs for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your information protection needs without restricting your productivity.

  • IT Consultant Small Business 300 Access Point Small Business WAP551 Technical Support Services

    • Specialists Microsoft LCS Server
    Live Communications Server Integration Support

    Microsoft Communications Server provides IM and Real Presence as part of an extensible, world-class package featuring enhanced security, transparent compatibility with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and improved business efficiencies, increased worker output, and better intellectual property security. Microsoft Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support and troubleshooting services for your Office Communications Server environment and can help you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient migration that will add significant strategic value to your information network

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  • Immediate Juniper SSG5 Router Security Audit Services Juniper SSG Series Router Consultant
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    Progent's Cisco Meraki wireless access point consultants offer online and onsite support services to help organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.

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    System Center Configuration Manager 2016 automates software deployment and updating, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist you with any facet of planning, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

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    Progent can show you how to plan and execute a smooth migration to Dynamics GP/Great Plains so that you retain your data, improve your protection, enhance your management reporting, take full advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.

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    Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to meet your unique business requirements. Progent’s Microsoft-certified support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting support for safe, company-wide information sharing as well as interfacing with Customer Relationship Management products.

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    Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Cisco-certified IT professionals can help you create an economical, 24x7 Internet configuration solution that can achieve 24x7 Internet access through a wide range of fault tolerant Internet network technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE consultants to help you utilize the most current techniques for high availability Internet connectivity to create an economical, fully redundant Internet network with automatic failover and other features to create non-stop Internet availability.

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    Progent offers nationwide online phone support and troubleshooting services for businesses that run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's consultants can provide macOS and OS X clients a variety of IT services including desktop support, upgrading to the current edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote IT help provides optimum leverage for your IT budget by preserving user efficiency and shortening the time charged for network repair services. Advanced remote access utilities and skilled service specialists and engineers combine to enable Progent to solve most network issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of phone support and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISM and CISSP certified security professionals to help you with the most difficult network problems.

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    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi availability with rapid auto-failover, and hardening security by detecting cyber threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.

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    Progent’s Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.

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    If your company network mixes Solaris technology with Windows, Progent can help you to integrate your IT resources into a unified network that allows all your OS platforms to coexist for simple administration, seamless information exchange, high availability, superior throughput, and tight security. Progent's Sun Solaris and MS Windows coexistence support offerings feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.

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