Cedar Rapids, IA Remote Support from Certified Computer Troubleshooting Consultants
Progent's computer tech support services can deliver your Cedar Rapids, IA company budget-friendly and dependable support from enterprise-class computer engineers. By delivering IT consulting help when you need it, providing advanced expertise for line-of-business applications, offering value-added support such as 24x7 server monitoring, and billing only for support you use, Progent gives your Cedar Rapids, Iowa company an economical alternative for optimizing the productivity and profitability of small-scale business networks. If you have an on-premises system, rely on cloud-based infrastructure, or manage a hybrid cloud-and-local network, Progent is the intelligent choice for businesses and local governments to create and manage a robust and secure information network and to have fast access to the seasoned support ordinarily available only to corporations who are able to support a large internal IT staff.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to add to the skills of your internal network service personnel. Co-sourcing can save money and help meet schedules for big projects like software programming, disaster recover/business continuity planning and testing, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can in addition offer the services of accredited experts to assist your company to design and execute a sensible cloud computing strategy.

Main IT Areas Supported by Progent for Cedar Rapids, Iowa Business Networks
A Microsoft-certified Partner consulting firm with a large group of Cisco CCIE networking experts and Apple certified consultants, Progent offers emergency troubleshooting and affordable online consulting to Cedar Rapids, IA companies for a broad array of information technologies such as:

Support Delivery Options Available for Cedar Rapids, Iowa Companies
Progent offers a variety of options for providing small and midsize companies and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and IT management. Progent's model for providing network support is based on the Help Desk structure familiar to larger IT support groups. Progent's Help Desk Call Center Service Model promotes rapid support, thorough service documentation, dependable follow-through, and strict expense monitoring for an array of network service delivery modes that include remote troubleshooting, on-premises support, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled online support for Windows, Linux, Apple, and Cisco-powered systems in the United States and globally. Progent's certified support professionals can assist clients to analyze and repair network issues without the cost or time loss of on-premises service visits. The background of Progent's IT engineers allows them to handle most IT problems quickly. For the toughest issues, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a streamlined, web-based signup process for new clients to address urgent situations and Progent bills by the minute with zero startup charges or minimums, so you are invoiced only for the help you get. Experts available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Find out more information concerning Progent's remote network support services.

  • On-site Service
    Progent provides on-site computer support for registered customers in larger cities in the U.S. Progent's on-site support personnel can work in conjunction with Progent's remote service experts to give small companies the optimal solution: on-premises service professionals when you need them as well as the remote help of Progent's worldwide staff of IT engineers, security specialists, and business application programmers. The wait time for in-person service visits is usually under one business day. There is no sign-up or retainer fee for registering as a Progent client for onsite service. Learn more about how and why to register for Progent's in-person computer support services.

  • Phone Support
    Progent's Help Desk Services are designed for all businesses who need prompt and dependable access to a professional Help Desk Call Center with effective telephone support, online repair capability, and sufficient technical strength for all needed problem escalation. Because smaller companies usually have limited information technology budgets and can spare scant executive bandwidth for handling network support, Progent's Help Desk Call Center Services can be the most cost-effective way to ensure that small business information networks stay productive. Learn more concerning Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent provides small companies affordable access to enterprise-class IT professionals who can provide assistance with critical products and technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, network protection engineering, high availability it system consulting, virtualization strategies, plus configuration, customization and training for small business applications such as financials, ERP and MRP, business analytics, CRM, and office productivity suites. Progent can help with one-time projects including office moves and major system upgrades, extended projects like management analytics application development and support, relational database software programming and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system management, or emergency response such as disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent can host critical business applications such as Exchange Server and MS SQL to provide small and midsize businesses with higher degrees of reliability, security, and recoverability than is feasible using the type of on-site data center that is practical for most small organizations. Since Progent uses the same facilities that support the gear of some of the planet's biggest IT organizations, Progent can eliminate the expense of building and maintaining the systems required for world-class environmental control, power backup, and redundant Internet access. For hosted application servers, Progent can also make sure that patches and service packs stay updated, security and performance is continually monitored, and systems and data files are consistently backed up and available for full and rapid restoration. Find out more about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for all of a small organization's production servers in a setting that not only provides the top degree of availability and expandability but that is also easy for clients to migrate to a different support firm or to bring internally whenever your business situation calls for it. Progent's Private Cloud hosting is structured around tested virtual server technologies that allow small businesses with multi-vendor environments to benefit dramatically on the expense of hardware, infrastructure maintenance, and IT administration while achieving enterprise-class availability and an unprecedented level of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally managed solution, can handle the multi- OS and non- standardized networks typical of small companies, and retains control of the software licenses in the customer's possession so that migrating to a new virtual system is fast, safe, and affordable. This avoids becoming a captive to a single hosting provider while still offering all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide expert online consulting support to help companies of all sizes integrate their IT infrastructure with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that combine on-premises resources along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Azure design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight suite of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup activities and allows rapid restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that need critical updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top information security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your Progent consultant so any looming issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with government and industry security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your organization's preparedness to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup system that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Cedar Rapids, Iowa Small Businesses
Progent's staff size, scope of information technology skill, and experience with enterprise network consulting allow small companies to sidestep the pitfalls associated with excessive reliance on thinly staffed service organizations or independent engineers.

Working with Progent enables your company to:

  • Avoid Over Dependence on Freelance Support Consultants
    For IT support, smaller companies often rely excessively on freelance engineers. Although individual service engineers carry lower overhead than more substantial IT service firms and can afford to charge apparently lower fees, freelancers are sometimes stretched to far to react rapidly to urgent problems. If an independent consultant is busy with another customer, ill, on vacation, or in training, the lack of backup staff may require your company to go without help during a crisis. The more your small business grows, network unavailability or problems with line-of-business programs get more expensive. The dollars you thought you were conserving on a freelancer can evaporate fast because of lost output. In addition, when independent consultants encounter unfamiliar technologies, the lack of a large consulting group to count on for advice forces them to learn in place while your business winds up footing the bill for their continuing training.

  • Have Access to Experts in Complex Network Issues
    Many smaller support firms or freelance engineers specializing in small company network consulting may excel at providing routine fixes but don't have the seasoning to work cost-effectively with complicated IT infrastructures that have a variety of operating systems, numerous sites, Voice over IP systems, remote workforces, integrated accounting and analytical applications, eCommerce, and specialized business software. Progent's experience with worldwide enterprises and Progent's extensive group of experts can be valuable to your company because enterprise networks are characteristically complicated, support issues demand in-depth knowledge in numerous technical areas, and reaching an acceptable level of robustness, reliability, and protection requires enterprise-proven leading practices.

  • Create a Solid Foundation for Seamless Growth
    Small businesses often start with a network cobbled together on a shoestring budget. Lacking a strong basis, a series of improvised repairs often get thrown on top of a tenuous foundation. As a business grows, stability and expandability issues can hinder the productivity of the business. Such environments need proper evaluation, smart strategic planning, and broad-based experience to migrate to a network infrastructure that can act as the solid foundation to meet critical business requirements and ease future expansion.

  • Team with Solution Consultants, Not Product Vendors
    Small companies require direction and insight to navigate through an ever more complex maze of IT alternatives available for accelerating growth and improving efficiency. They do not need a network engineer or service firm that attempts to promote a product. Progent avoids conflicted motives by not selling hardware and software. Progent provides services and expertise only. This permits Progent to match consulting services with the real needs of customers. Mixing network support and product reselling can lead to a situation where the recommended solution is built around a predetermined technology rather than being based on the true needs of a small business.

Get in Touch with Progent
If your Cedar Rapids, Iowa business needs to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.

Immediate Remote Technical Assistance
For immediate online help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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Nagios and MRTG are useful, Open Source monitoring utilities that operate with the Linux OS and can be used to monitor UNIX environments, Windows systems, or mixed-platform environments where the Linux OS and Windows coexist. The Nagios monitor lets system support engineers to track system services such as SMTP, HTTP, FTP, and PING. MRTG allows you to track the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's system monitoring experts can help you use both these programs to tune and repair your system.

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Progent's webinars offer small businesses the affordability, simplicity, and versatility of web-based seminars plus the proven training techniques of expert teachers who utilize the latest technology to simulate live, participatory classrooms. Progent can provide webinar education for key desktop software including components of Microsoft Office such as Microsoft Excel, Word, Access, and Project: MS Dynamics business accounting and management information software including Microsoft Dynamics GP (Great Plains); plus other leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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For large organizations, Progent can supplement in-house network support staffs by providing world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a transparent local extension of corporate IT management. Progentís enterprise consulting services include company-wide security, online branch office support, network design, Sarbox compliance, project management, and world-class service for multiple location network environments powered by Enterprise Windows. Progent can provide field engineers and specialists to assist with a site relocation or office move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.

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For advanced project management support, Progent offers access to veteran IT professionals with years of experience in IT management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients follow leading practices to ensure that development or deployment projects are successfully completed on schedule and within budget.

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Microsoft Windows 8.1 is designed to run on computers ranging from smartphones and slates to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and signature live tiles user interface, provide a wide range of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can assist get your business up the learning curve with Windows 8.1 and show you how to gain maximum business advantage from the operating system's various new and enhanced technologies.

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Progent's Microsoft-certified consultants can provide low-cost online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded email system, educate your IT team and users to get them ramped up quickly on Exchange 2010, and provide continuing management services and technical support. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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If your company is producing Linux-based applications in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of high-value expertise without the continual distraction of managing your company information system. By using smart server monitoring and by delivering remote and in-person assistance as your business needs it, Progent represents an affordable solution for managing an information system that provides excellent reliability, security, and efficiency. Progent's UNIX/Linux developer assistance services include full-service network support outsourcing, virtual infrastructure, remote and on-premises support and repair, proactive network monitoring, and Helpdesk support.

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Cisco's security and offsite access technology for small to medium sized businesses represent a full array of easy-to-administer protection products to help protect your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your corporate goals.

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Microsoft Windows Server Essentials is an affordable, versatile operating system that allows small businesses to transition from the traditional physical in-house datacenter to the modern hybrid computing paradigm that includes local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of moving to Essentials and implementing a hybrid on-premises/cloud-based design for your network environment. Progent can provide full-service project management to help you design and execute a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting help, troubleshooting, and training.

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Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to move up to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help you plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.

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Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent has little competition. Small businesses who utilize trusted independent service providers or who employ in-house IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.

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For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.

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Project Server 2010 Support and Help
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Progent's Microsoft-certified engineers offer in-depth expertise in implementing, operating and debugging any edition of Microsoft Project Server and can provide a wide range of affordable remote consulting services following industry best practices to assist organizations of all sizes to receive all the advantages of this leading platform. Services offered by Progent include solution design, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network optimization, and customized webinar training.

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Windows 7 64-bit Upgrade Small Business Network Support
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Progent's Microsoft certified engineers can assist you to assess Microsoft Windows 7 to confirm application compatibility and to check its speed and stability running in your environment. Progent's consultants can also help you to assess the likely business advantages of adopting Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and execute a non-disruptive migration to Windows 7 from a an older version of Windows.

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Dharma ransomware recovery Consultant
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Progent's seasoned ransomware recovery experts can assist your business to restore an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.

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ISA 2004 Firewall Remote Support Services
ISA 2004 On-site Technical Support

Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.

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If your business computer system mixes Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows integration assistance offerings include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Contact Center support.

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Progent offers national remote phone support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Online network consulting offers maximum leverage for your information technology budget by preserving client efficiency and limiting the time charged for network analysis and repair. Sophisticated online support utilities and skilled technicians and engineers allow Progent to solve most network problems without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of telephone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help you with the toughest system problems.

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iPad 3 On-site Technical Support
macOS and OS X Specialists

Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad management, or moving to iCloud. For computer environments built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and supporting a network environment that is reliable, secure, efficient and able to achieve your organization's objectives.

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Sun Solaris Intrusion Detection
Consultants for UNIX

If your business operates a Sun Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can assist your entire organization in a wide array of security areas such as security management procedures, security architecture and strategies, connection management products and techniques, applications development security, operations security, hardware security, communications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the fundamental skills and international standards of knowledge that network security managers are expected to possess. These certification offer IT management the confidence that those who have earned their CISM or ISSAP certification have demonstrated the experience and theory to offer effective security support and engineering services.

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SonicWALL TZ Firewall Cybersecurity Consultancies
Security Organization for SonicWALL VPN

Progent's SonicWALL consultants can show you how to configure, maintain, and troubleshoot SonicWALL firewall/VPN devices inculding the newer SonicWALL NSA family of firewalls and the legacy SonicWALL PRO 2040 devices. Progent's CISSP Certified consultants, CISM Premier security professionals, and CISA Certified IS security audit specialists can show you how to create an end-to-end network protection plan, including written policies, and design security into your corporate operations.

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Network Consultant for WatchGuard SSL VPN
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Progent offers consulting services for WatchGuard Firewall/VPN security products such as the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall security product that aligns with your security plan and is within your computer budget. Progent can also assist you to integrate WatchGuard Firewall and WatchGuard SSL VPN products with protection products from other vendors and offer a convenient source for network help, education, and security consulting.

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Network Consultant for Juniper NetScreen 5200 Firewall
Juniper NetScreen 5400 Firewall Security Tech Services

Progent's Juniper Networks-authorized NetScreen engineer can help you to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor systems.

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Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.

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CRM Setup and Support
Microsoft CRM Support Services

Microsoft CRM helps mid-market companies build profitable client relationships. Built-in Sales and Customer Service components allow employees to share information to help promote sales success and deliver consistent, efficient customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer service databases.

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Citrix Essentials for Hyper-V Specialist
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Progent's Citrix-certified consultants can assist you to evaluate the potential strategic value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and recoverability of your virtual network while reducing the cost of resources and operations and streamlining management processes.

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ProSight Managed Cloud Backup Services Integration
ProSight Data Backup and Restore Services Engineers

ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.

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Microsoft Exchange Server 2010 Migration Engineers
Microsoft Expert Exchange Server 2010 Upgrade Consulting Services

Progent can provide expert help for every phase of your Exchange 2010 migration with services that include end-to-end project management services, site analysis, project design and documentation, specification of all new software and hardware required, recommended vendor sourcing, system testing at client location or at Progent's testing lab, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for client's support staff and end users.

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SQL 2012 Computer Consulting Company Microsoft SQL Server 2016 Recovery Services
SQL Server 2012 Network System Support Consultant Information Technology Outsourcing Firm for Microsoft SQL 2008 Fort Worth Texas
Microsoft Windows 8 Consult
Windows 8.1 Help Desk Online Support Services

Progent's Microsoft-certified experts can provide a range of network consulting services to assist companies of all sizes to deploy, manage, and support IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help set up test environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment plans following leading practices.

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Check Point FireWall Security Contractors
Auditor for Check Point ZoneAlarm

Progent's Check Point Software consultants can help you choose and deploy Check Point Firewall software and appliances based on Check Point's security platform to provide an economical and effective security defense for your corporate network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a single source for on-going technical support, administration, education, and consulting expertise.

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Windows 10 Installation Consulting Services
Windows 10 Security Online Consulting

Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 provided by Progent's experts include ROI estimates, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and ongoing Call Center support services.

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Specialist for VMware Site Recovery Manager and NSX Integration
VMware Site Recovery Manager Migration Consulting Services

VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable runbook for restoring services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.

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SonicWALL TZ Firewall Security Company
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Progent's SonicWALL experts can show you how to configure, manage, and troubleshoot SonicWALL firewall/VPN products inculding the current SonicWALL NSA family of appliances and the legacy SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Premier consultants, CISM Premier security engineers, and CISA Certified IS security audit consultants can help you design an end-to-end network protection plan, including written policies, and build protection into your business operations.

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ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new threats.

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Progent's Cisco-certified CCIE network engineers can help your company to manage your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

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Progent's Windows Server 2016 disaster recovery experts can help you to design a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.

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ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to half of the time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.

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Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.

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SharePoint Server 2013 Consultant Services

Progent has been providing SharePoint consulting services since the initial product was released over a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and select the right version of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in specific tasks associated with your SharePoint 2013 deployment.

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Progentís expert software programmers, database architects, and project management consultants can help large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by offering database architects and programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other data sources such as Microsoft SQL and Excel to create data-intensive intranets and web portals. Progent also offers expertise with multiple web development technologies and can assist clients to create, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.

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Progent's Experts Team provides support in important fields such as Macintosh integration and applications; Support for Linux-based, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical program help; Chief Information Officer, business analyst, and project management outsourcing; Custom applications design and integration; Web site, eCommerce, EDI, and client information portal design and integration; Database support and performance consulting; Business intelligence expertise; and Telecom systems consulting.

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Professional for Excel 2000

Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote services to help your organization to plan, program, pilot test, install, manage, and debug applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent can provide as-needed support to clients who need a fast fix to a stubborn issue related to Office Excel and Progent can also provide full project management support for migrating or developing line-of-business application software built on Excel. Progent's affordable online training classes for Excel can be customized to address the special requirements of individual users or groups.

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Microsoft Small Business Server 2011 Technical Consultant

Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a powerful but manageable information. The integration requirements of the Microsoft .NET functions included with Small Business Server calls for a network expert with hands-on background and extensive knowledge in planning and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and servicing network solutions based on the Microsoft SBS suite of servers and applications.

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Aironet 1500 Access Point Integration Support
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Progent's certified wireless consulting experts can help businesses of any size to plan, deploy, administer and repair Cisco Aironet wireless access point environments to provide the performance, range, capacity, scale, security and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for both legacy and current 802.11ac Aironet access points and Progent can help you design and manage wireless solutions that include indoor and outdoor Aironet access points.

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Microsoft Office System Server Install
Microsoft Office System Server Install

Progentís IT outsourcing packages offer economical computer support for small companies. Whether it involves planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can contain costs and minimize risks, permitting IT support expenses to increase in a more linear and controlled fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network architecture for your critical applications powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.