Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular products for achieving mobile connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Centennial, Colorado companies support from BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.
Progent's consultants can help your company with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
City | Address | Phone | Link |
Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 United States |
(720) 577-6500 | Aurora Network Support Services |
Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 United States |
(720) 666-6553 | Broomfield Network Support Services |
Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 United States |
(720) 961-4447 | Centennial Network Support Services |
Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 United States |
(720) 263-4433 | Denver Network Support Services |
Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of BlackBerry wireless handsets, providing a single solution for handling critical tasks such as smartphone installation, upgrades, and deactivation and also offering a strong foundation for data protection and high availability. BlackBerry BES Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and supports remote synchronization.
BES Server offers a variety of security capabilities beginning with automatic encryption of information sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to match the specific needs of your environment. Progent's BlackBerry certified engineers can help you to select powerful security functions and activate them remotely. Examples of these over-the-air configurable security settings include:
BES Server also provides flexibility in determining how to keep mobile users from loading or running unsecure or prohibited applications. Progent can assist you to choose blocking techniques such as:
Expert BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to provide prompt technical help to companies in the Centennial area or anywhere in Colorado. Progent's experienced online consulting experts have helped businesses solve network problems and reduce support expenses in each state in the United States and established a large base of loyal clients. (Refer to Progent's customer testimonials.)
Progent offers online assistance for a wide selection of technologies associated with RIM BlackBerry software and devices including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can also help you to troubleshoot a broad array of problems associated with synchronization, device recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote help for small business networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to define and implement sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, installation planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management model and hardware products meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, server hardware and storage, network architecture, and application configuration.
To maximize system protection, Progent's BlackBerry consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a BlackBerry-Certified Professional
In order to get in touch with Progent about professional support for BlackBerry mobile wireless technology, phone