Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most successful products for achieving mobile access to messaging, calendars, web-based programs, and other vital business data. Progent offers Centennial, Colorado businesses support from BlackBerry-premier professionals who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the norm for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses often turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote support capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry devices, providing a centralized solution for handling key tasks like smartphone installation, upgrades, and retirement while also offering a strong infrastructure for security and fault tolerance. BlackBerry BES Server delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry users and allows remote synchronization.

RIM BlackBerry Enterprise Server Integration Support

BES Server provides a wealth of data protection capabilities beginning with advanced encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in adjusting levels of security to match the special requirements of your environment. Progent's BlackBerry certified consultants can assist you to choose advanced security features and enable them remotely. Examples of these wirelessly selectable security features are:

  • Lock down a device
  • Wipe information from a lost or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry BES Server also offers versatility in determining mechanisms to keep users from loading or running unsafe or prohibited applications. Progent can assist you to select blocking techniques like:

  • Specify precisely which programs are allowed on the device
  • Prevent third-party software from using non-volatile memory on the BlackBerry smartphone
  • Select which functions external applications can use on the device
  • Restrict the kinds of access third-party software running on the device can establish
  • Block all external software from being loaded or executed on the BlackBerry smartphone

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in Centennial, Colorado who want fast and economical help from a certified BlackBerry support professional, Progent offers efficient online help from a veteran network support team who have provided IT solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Online consulting services avoids travel expense and enables specialists to resolve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and offer expert support in areas such as troubleshooting synchronization issues, configuring BlackBerry BES Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and equipment match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software editions, server hardware and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progent's high availability network experts offer reliability consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, non-stop Internet architecture design, 24x7 data center support, and other high-availability networking services to show your company create a non-stop network for mission-critical applications. Progent possesses the experience to develop affordable, fault-tolerant systems by deploying the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and efficient network load balancing.

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and troubleshooting SCOM solutions and offer companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.

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    Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who offer scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to each customer. The discipline of documenting and archiving support records allows more efficient service and eliminates a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't let go of vital service information.

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    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering expertise with related Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    Progent's Microsoft certified experts offer a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to license only the functions you currently require, with the option to add clients and increase capabilities in the future. Progent's Microsoft Dynamics GP support experts can help you install, customize and manage the latest version of Dynamics GP or upgrade smoothly from an earlier version.

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    Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that improve output of local, remote, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online consulting, technical support, and education services to help your company to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your information system.

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    Medium-size businesses can enjoy all the advantages of System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier Certified IT support professionals. With Progent's affordably priced network service programs, medium-size organizations can choose a basic co-sourcing package based on System Center Operations Manager with server monitoring, proactive alerts, in-depth reporting, Help Desk support, and online troubleshooting. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, protection and performance.

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    Progent offers affordable remote and onsite support to assist companies of any size to move any part of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

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    Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients without sufficient internal resources to configure effective test environments, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.

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    For large businesses, Progent can supplement in-house network support staffs by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can perform as a transparent nearby extension of corporate IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and top-level support for multiple location office environments powered by Enterprise Windows 2000. Progent can provide on-site consultants and technicians to help with a campus move or office move, or a network architect to help with setting up or utilizing an Internet Data Center or co-location site.

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    Progent offers technical services for medium size companies who have 100 to 250 network clients. The mid-size business or work group has typically been an overlooked part of the market for IT consulting services. The overhead and service delivery models of large third-party service organizations make them too costly for the typical small company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information system whose advanced technology and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive server monitoring, dramatically lowers the network support costs of an SMB while providing the small company with enterprise-level service from professional, IT consultants with background in a wide array of small business technologies. If your medium size organization or small business is looking for the quality of IT support appropriate by a mid-size office without budgeting enterprise prices, contact Progent.

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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with planning, deploying, administering and troubleshooting powerful information technology solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.

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    Progent offers nationwide online technical support and troubleshooting services for companies who run UNIX or Linux networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Remote network consulting offers optimum return for your information technology budget by protecting user efficiency and limiting the time billed for network analysis and repair. Sophisticated online support tools and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the most challenging network problems.

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    Progent offers cost-effective online access to an Oracle-certified MySQL administrator or application developer and can help businesses of any size to configure and manage MySQL in a reliable network environment that offers advanced performance, expandability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.

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    Progent is one of the most qualified information technology consulting companies for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small companies derive the full benefits of Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed architecture review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and on budget.

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    Progent's Microsoft-certified experts can deliver a range of consulting services to assist organizations of all sizes to install, manage, and support networks that incorporate workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to set up testing labs to evaluate Windows 8.1 and develop and execute Windows 8.1 migration plans based on industry best practices.

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