Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful products for achieving mobile access to messaging, calendars, web-based applications, and other vital business data. Progent offers Centennial, Colorado businesses the services of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry wireless handsets, offering a single platform for handling key tasks like device installation, upgrades, and deactivation and providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.
BES Server provides a wealth of data protection capabilities starting with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in adjusting degrees of security to meet the special requirements of your mobile environment. Progent's BlackBerry authorized consultants can help your company to choose advanced security functions and activate them remotely. Examples of these over-the-air selectable security settings are:
- Disable a smartphone
- Wipe information from a missing or stolen BlackBerry device
- Lock out Bluetooth functionality
- Enable internal defenses against malware
BES Server also offers flexibility in selecting ways to prevent users from installing or running unsecure or unauthorized applications. Progent can help you to choose protective processes such as:
- Specify precisely what applications are allowed on the device
- Prevent third-party software from using persistent memory on the BlackBerry smartphone
- Determine which functions third-party applications can access on the BlackBerry device
- Limit the kinds of connections third-party software running on the BlackBerry device can establish
- Prevent all external software from being loaded or run on the BlackBerry smartphone
How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can also help you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote support for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support costs low and, by handling problems promptly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to define and install sensible security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.
Contact Progent for Help from a RIM BlackBerry-Certified Expert
To contact Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.