Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business data. Progent offers Centennial, Colorado businesses the expertise of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for companies of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often resort to outside support professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable alternative for incorporating BlackBerry technology productively into their IT system.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in the Denver Metro Area
Consulting Support Services for BlackBerry BES Server
RIM's advanced solution for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange Server, Domino, or Groupwise users to transmit and receive messages that are encrypted in wireless transit to ensure optimum security. BES Server also streamlines a broad selection of vital management tasks ranging from BlackBerry configuration and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to do routine jobs such as:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Manage user and group configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also help you to use BES Server to perform important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Set up and manage BlackBerry's high-availability architecture based on virtual servers
- Install BlackBerry smartphones wirelessly
- Establish custom management roles
- Monitor and analyze the overall health of your BlackBerry system
Expert BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver prompt technical help to companies in the Centennial region or throughout the state of Colorado. Progent's experienced online consulting team has helped businesses solve computer issues and reduce IT service expenses in each state in the United States and built a substantial base of loyal clients. (See Progent's customer testimonials.)
Progent can provide remote assistance for a wide array of issues associated with BlackBerry products such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, system design, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to run network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Help from a BlackBerry-Certified Consultant
In order to get in touch with Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.