Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most popular solutions for achieving location-independent connectivity to email, calendars, web-based programs, and other critical business information. Progent offers Centennial, Colorado businesses the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry environments or transition smoothly to a modern mobile platform.
As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products seamlessly into their information system.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to send and receive messages that are encrypted during transit to provide optimum security. BlackBerry BES Server also streamlines a broad variety of crucial administrative jobs ranging from smartphone deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control user configurations with BES Server's extensive selection of policies
Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to implement important tasks not available with the entry-level BES Server Express. These procedures include:
- Install and support BES Server's high-availability infrastructure using VMware
- Install BlackBerry smartphones remotely
- Establish specialized administration roles
- Automatically track and report on the health of your BlackBerry system
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, system design, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, help you to determine which management model and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry expert can assist your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Expert
To ask Progent about technical support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.