Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most successful solutions for maintaining location-independent access to email, calendars, web-based applications, and other critical business information. Progent can provide Centennial, Colorado businesses support from BlackBerry-certified consultants who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry technology has become more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly alternative for integrating BlackBerry products productively into their information system.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and support BlackBerry devices throughout your company, recommend security policies that are right for your business, develop custom wireless software, and make sure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Consulting Support Services for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange Server, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a broad selection of crucial management jobs ranging from BlackBerry deployment and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry device firmware remotely
- Manage user settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier engineers can also help your company to utilize BES Server to perform important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and manage BES Server's fault-tolerant infrastructure using VMware
- Install BlackBerry devices wirelessly
- Establish custom management roles
- Automatically track and analyze the overall health of your BlackBerry system
Professional BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible online to deliver expert technical help to businesses in the Centennial area or throughout the state of Colorado. Progent's experienced online consulting experts have helped businesses solve computer issues and reduce IT service expenses in every state in the country and established a substantial following of satisfied clients. (See Progent's customer testimonials.)
Progent offers remote assistance for a wide selection of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can in addition help you to troubleshoot a broad array of issues associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online help for small company networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses low and, by solving problems quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to select and implement appropriate security options.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
In order to ask Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.