Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful products for achieving mobile access to messaging, scheduling, web applications, and other vital business data. Progent can provide Centennial, Colorado businesses the expertise of BlackBerry-certified professionals who can assist companies to manage existing BlackBerry environments or migrate smoothly to a current smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for businesses of any size, successful integration and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses frequently resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of experience, combined with Progent's proven online service delivery capabilities, provides small companies an economical solution for integrating BlackBerry technology productively into their business information system.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry devices, offering a single solution for controlling critical jobs such as device deployment, updates, and deactivation and also offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Exchange, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry BES Server provides a variety of data protection options starting with advanced encryption of messages transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in adjusting degrees of security to match the special needs of your mobile environment. Progent's BlackBerry certified engineers can assist your company to select advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security features include:
- Disable a device
- Wipe information from a missing device
- Lock out Bluetooth functionality
- Enable internal defenses against malicious attacks
BlackBerry BES Server also provides versatility in determining how to keep users from installing or running unsecure or unauthorized programs. Progent can help you to choose protective processes like:
- List precisely which applications are permitted on the device
- Prevent external applications from using persistent memory on the smartphone
- Select what functions third-party programs can use on the BlackBerry smartphone
- Restrict the types of connections third-party software running on the smartphone can establish
- Prevent all external applications from being loaded or executed on the BlackBerry device
Professional RIM BlackBerry Technical Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to deliver expert assistance to companies in the Centennial region or throughout Colorado. Progent's experienced remote consulting experts have helped businesses solve network problems and cut support expenses in every state in the country and built a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)
Progent offers remote assistance for a broad selection of issues associated with RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, processors and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry expert can help your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Support from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.