Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most successful solutions for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent offers Centennial, Colorado businesses the expertise of BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, effective integration and support of RIM BlackBerry solutions has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven remote service delivery model, provides small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their IT system.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and support BlackBerry devices across your business, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server (BES) offers companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure up-to-date information for collaborative programs such a schedules, contact lists, to-do lists, notes, and custom business programs. Due to BlackBerry BES Server support for Microsoft Exchange Server, users carrying BlackBerry smartphones have push-based access to Exchange messages as well as to instant messaging-enabled software through Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-premier consultants can show you how to design, implement, and troubleshoot BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.
Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For companies in Centennial, Colorado who require fast and affordable help from a qualified RIM BlackBerry consultant, Progent provides effective remote help from a veteran support staff who have provided IT solutions to companies in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services eliminates travel costs and allows consultants to fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer expert support in fields including resolving synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified service professionals can in addition assist your business to troubleshoot a broad range of issues associated with synchronization, handset detection, email consistency, web browsing, mobile connections, IM, desktop application configuration, and Desktop Redirector.
As a top innovator in providing countrywide remote help for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses at a minimum and, by handling problems promptly, improves the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, control Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, system architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which administration model and physical components match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified expert can help your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Expert
To ask Progent about engineering support for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.