Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most successful products for achieving location-independent access to messaging, calendars, web programs, and other vital business information. Progent offers Centennial, Colorado businesses the services of BlackBerry-certified experts who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and maintenance of BlackBerry solutions has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often resort to external support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products productively into their business information network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry devices across your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

Consulting Help for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of vital management tasks ranging from BlackBerry configuration and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Manage client settings with BES Server's extensive selection of policies

Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry Enterprise Server to perform key procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Configure and support BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Automatically track and analyze the health of your solution

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements analysis, system design, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and equipment match your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry expert can help you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
To ask Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.

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    Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite consulting services to assist you to design, install, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.

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    Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk services transparently between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

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    If your company is producing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering online and in-person support as your company needs it, Progent offers an affordable solution for managing an information network that features excellent availability, protection, and performance. Progent's developer support services include full-service information technology outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring services, and Help Desk Call Center outsourcing.

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  • Data Protection Manager 2016 Business Continuity Specialists
    Data Protection Manager 2016 and SharePoint Consultant

    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware protection for critical platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, deploy, manage, and troubleshoot a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide end-to-end project management services to help you complete your SCDPM 2016 deployment on time and on budget.

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    Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.

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  • Computer Consultants Internet Security and Acceleration Server 2006
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    Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for protecting the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft-certified ISA Server consultants can show you how to design, cost-justify, pilot, install, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your network.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.

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  • Integration MOM 2007
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    Even if your company has a small network services staff and a limited technology budget, your information network can still have the same high availability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the latest network management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical business applications and servers operating.

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