Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most popular products for achieving mobile connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Centennial, Colorado companies support from BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's consultants can help your company with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of BlackBerry wireless handsets, providing a single solution for handling critical tasks such as smartphone installation, upgrades, and deactivation and also offering a strong foundation for data protection and high availability. BlackBerry BES Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and supports remote synchronization.

RIM BlackBerry Enterprise Server Integration Help

BES Server offers a variety of security capabilities beginning with automatic encryption of information sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to match the specific needs of your environment. Progent's BlackBerry certified engineers can help you to select powerful security functions and activate them remotely. Examples of these over-the-air configurable security settings include:

  • Disable a smartphone
  • Wipe data from a lost BlackBerry device
  • Disable Bluetooth
  • Enable internal protection against malware

BES Server also provides flexibility in determining how to keep mobile users from loading or running unsecure or prohibited applications. Progent can assist you to choose blocking techniques such as:

  • List precisely what applications are permitted on the device
  • Block external applications from using non-volatile storage on the device
  • Select what resources external software can use on the device
  • Restrict the kinds of access third-party programs running on the device can establish
  • Block all third-party applications from being loaded or run on the device

Expert BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to provide prompt technical help to companies in the Centennial area or anywhere in Colorado. Progent's experienced online consulting experts have helped businesses solve network problems and reduce support expenses in each state in the United States and established a large base of loyal clients. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a wide selection of technologies associated with RIM BlackBerry software and devices including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can also help you to troubleshoot a broad array of problems associated with synchronization, device recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote help for small business networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to define and implement sensible security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, installation planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management model and hardware products meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, server hardware and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Professional
In order to get in touch with Progent about professional support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business more complete technical solutions for your IT network.

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    Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall solutions that rely on Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also assist you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.

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    Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as designing HA infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and logs; configuring HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    Progent's consultants can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and cloud assets.

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    Before Progent's MOM-based solution, network problems were handled reactively, after workers complained about them. With the help of proactive, automated alerts and trend analyses created by MOM, Progent is now able to address server issues before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve potential problems before customers are aware that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to deliver small company networks enterprise-class service continuity, safety and productivity.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.

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    Progent's certified security experts can perform NodeZero-powered PEN tests to verify your security defense systems and policies are properly configured and effective.

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    Progent's Cisco-authorized network professionals can show you how to design an affordable, high availability Internet configuration solution that can achieve 24x7 Internet access through a broad range of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the most current techniques for fault tolerant Internet connections to implement a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access.

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    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server 2011 requires an IT expert with hands-on expertise and extensive knowledge in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and servicing IT environments powered by the SBS suite of servers and applications.

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    Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced network service programs, mid-size businesses can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide small business networks world-class availability, security and performance.

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    Mid-sized businesses can derive all the advantages of Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier Certified IT consulting professionals. With Progent's economically priced network service programs, mid-size organizations can select a simple co-sourcing package built around System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer medium-size business networks enterprise-class availability, security and productivity.

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    Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate critical issues detected by SCOM 2012.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to help you to plan, deploy, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.

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  • System Center MOM Consulting Services
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    Even if your company has a small computer support group and a modest technology budget, your information system can still feature the same high reliability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network professionals, the latest system management software for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your mission-critical business applications and servers operating.

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    Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

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