Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent can provide Centennial, Colorado businesses support from BlackBerry-certified consultants who can help organizations to manage their BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and support of RIM BlackBerry solutions has become more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an economical alternative for integrating BlackBerry products productively into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Integration Support for BlackBerry BES Server
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted in wireless transit to provide maximum security. BES Server also streamlines a wide variety of crucial management jobs ranging from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry device software remotely
  • Control client settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and support BES Server's fault-tolerant architecture based on VMware
  • Install BlackBerry devices wirelessly
  • Establish custom management roles
  • Monitor and report on the health of your solution

Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Centennial, Colorado who want fast and economical help from a certified BlackBerry consultant, Progent provides effective remote help from a veteran support team who have provided IT solutions to organizations in every state in the U.S. (See Progent's client testimonials.)

Online support avoids travel expense and lets engineers solve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and offer expert support in fields including fixing synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide array of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online help for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses at a minimum and, by resolving problems quickly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange Server.

Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
If you wish to contact Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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    VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for restoring applications and services rapidly after an outage. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and patches and can generate reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, deploy, test and manage a DR solution based on VMware SRM.

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    Stealth penetration testing is a key component of any overall network security plan. Progentís security professionals can perform thorough penetration checks without the awareness of your company's in-house IT staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion incident warnings and event history analysis are correctly configured and consistently monitored.

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  • Dynamics GP Development Engineer
    Remote Dynamics GP Analysis Cubes for Excel Specialist

    Microsoft Dynamics GP software includes analytics and reporting capabilities that allow you to track all business processes, revenues and expenses, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support services can help you create reports that let you analyze your business more thoroughly, turning uncooked data into valuable management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom line-of-business software development and web commerce solutions that work seamlessly with Dynamics GP.

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  • Windows Server 2008 BranchCache Consulting
    Microsoft Windows 2008 R2 Network Consulting

    Microsoft Windows Server 2008 is a major step forward in making information networks more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to offer a better environment for web hosting and development. Progent can help your company get the most from the enhancements built into Windows Server 2008 by providing consulting, support, education, temporary staffing, monitoring, and security engineering services.

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  • SQL Server 2008 Migration Consultant Top SQL 2008 Reporting Services Developer Firm
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    24 Hour Endpoint patch management Consultants

    Progent's support services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances like switches and wireless APs, and IoT devices such as alarms and robotics.

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    Progentís Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution based on the top shared PSA tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.

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  • Microsoft Windows Server 2012 R2 Active Directory Engineers
    Windows Server 2012 R2 Cloud Technology Professional

    Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security plan, automate IT management, assist with creating applications, and build and test a DR/BC plan.

  • Top Rated ISA 2004 Standard Edition Server Engineer Microsoft Proxy Server Support and Setup
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  • Virtual Help Desk Onsite Technical Support Shared Helpdesk Remote Support
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  • Windows Server Essentials and Office 365 Consulting Microsoft Windows Server 2012 R2 Essentials Consultants
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