Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other critical business information. Progent offers Centennial, Colorado companies the services of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the complexity of small business IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven online support capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their IT system.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and support BlackBerry devices across your company, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling critical jobs like smartphone deployment, upgrades, and deactivation and offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and supports over-the-air synchronization.
BlackBerry BES Server provides a wealth of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in selecting degrees of protection to meet the specific needs of your company's network. Progent's BlackBerry certified engineers can help you to choose advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security features are:
- Lock down a BlackBerry device
- Erase information from a misplaced or stolen smartphone
- Disable Bluetooth
- Activate built-in defenses against malware
BES Server also provides flexibility in selecting mechanisms to prevent users from loading or running unsafe or prohibited programs. Progent can help you to choose blocking processes such as:
- Specify precisely what programs are allowed on the device
- Prevent external programs from allocating persistent memory on the smartphone
- Select what resources external applications can access on the smartphone
- Restrict the kinds of access third-party applications running on the device can initialize
- Block all third-party software from being loaded or executed on the device
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in delivering countrywide online support for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support costs low and, by handling issues quickly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.