Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent can provide Centennial, Colorado businesses support from BlackBerry-certified consultants who can help organizations to manage their BlackBerry deployments or transition efficiently to a more popular smartphone platform.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and support of RIM BlackBerry solutions has become more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an economical alternative for integrating BlackBerry products productively into their business information network.
Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Integration Support for BlackBerry BES Server
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted in wireless transit to provide maximum security. BES Server also streamlines a wide variety of crucial management jobs ranging from smartphone setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry device software remotely
- Control client settings with BES Server's vast selection of IT policies
Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Set up and support BES Server's fault-tolerant architecture based on VMware
- Install BlackBerry devices wirelessly
- Establish custom management roles
- Monitor and report on the health of your solution
Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Centennial, Colorado who want fast and economical help from a certified BlackBerry consultant, Progent provides effective remote help from a veteran support team who have provided IT solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Online support avoids travel expense and lets engineers solve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and offer expert support in fields including fixing synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide array of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online help for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses at a minimum and, by resolving problems quickly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange Server.
Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
If you wish to contact Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.