Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for maintaining location-independent access to messaging, calendars, web-based programs, and other critical business information. Progent offers Centennial, Colorado businesses the services of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the standard for businesses of any size, successful integration and support of BlackBerry technology has grown increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in the Denver Metro Area
Technical Support for BlackBerry BES Server
Research in Motion's high-end platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive emails that are encrypted in wireless transit to provide maximum data protection. BES Server also simplifies a broad selection of key management jobs that span from BlackBerry deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry smartphone software wirelessly
- Control client settings with BES Server's extensive library of policies
Progent's BlackBerry-premier consultants can also help you to utilize BES Server to implement key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure using virtual servers
- Deploy BlackBerry devices remotely
- Set custom administration roles
- Automatically track and report on the overall health of your BlackBerry solution
Progent's Remote BlackBerry-certified Support is Fast and Economical
For businesses in Centennial, Colorado who require quick and economical access to a qualified RIM BlackBerry support expert, Progent delivers effective online help from a seasoned network support staff who have delivered network solutions to organizations in every state in the United States. (See Progent's customer testimonials.)
Remote consulting services avoids travel costs and lets engineers fix problems quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional support in fields including resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can also assist your business to resolve a wide range of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, workstation software installation, and Desktop Redirector.
As a top innovator in providing nationwide online consulting services for small company IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support costs at a minimum and, by resolving issues quickly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements assessment, system architecture, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, server hardware and storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry consultant can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.