Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere access to messaging, calendars, web applications, and other vital business information. Progent offers Centennial, Colorado businesses support from BlackBerry-certified professionals who can help businesses to maintain their BlackBerry environments or transition smoothly to a more popular smartphone platform.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and support of BlackBerry solutions has become increasingly challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations frequently resort to external support firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, provides small businesses an economical alternative for incorporating BlackBerry technology productively into their business information network.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Consulting Services for BlackBerry BES Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry smartphones, offering a centralized solution for controlling critical jobs such as smartphone deployment, updates, and retirement while also offering a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange Server, Groupwise, or Lotus Domino messaging platforms and BlackBerry handsets and allows remote synchronization.
BlackBerry Enterprise Server features a variety of security options starting with advanced data encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in adjusting degrees of protection to meet the specific needs of your environment. Progent's BlackBerry authorized engineers can help your company to choose powerful security functions and enable them remotely. Samples of these over-the-air configurable security settings are:
- Disable a smartphone
- Wipe information from a lost device
- Lock out Bluetooth
- Enable built-in defenses against malware
BlackBerry Enterprise Server also provides flexibility in determining ways to keep users from loading or running unsafe or unauthorized programs. Progent can assist you to choose protective processes such as:
- Specify exactly what programs are allowed on the device
- Block external software from using non-volatile memory on the smartphone
- Select what functions external programs can use on the BlackBerry smartphone
- Limit the types of access third-party software running on the BlackBerry smartphone can initialize
- Block all external software from being loaded or run on the device
Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to deliver prompt assistance to businesses in the Centennial region or anywhere in Colorado. Progent's experienced online technical support experts have helped businesses solve computer issues and cut IT service costs in each state in the U.S. and established a substantial base of satisfied customers. (Refer to Progent's customer testimonials.)
Progent offers online consulting support for a broad selection of technologies related to RIM BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.
As a leader in delivering nationwide online technical assistance for small company networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support expenses at a minimum and, by solving issues quickly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, implementing over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist your company to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Help from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.