Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most successful products for achieving mobile access to messaging, calendars, web-based applications, and other vital business data. Progent offers Centennial, Colorado businesses the services of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry wireless handsets, offering a single platform for handling key tasks like device installation, upgrades, and deactivation and providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.

RIM BlackBerry BES Server Configuration Assistance

BES Server provides a wealth of data protection capabilities starting with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in adjusting degrees of security to meet the special requirements of your mobile environment. Progent's BlackBerry authorized consultants can help your company to choose advanced security functions and activate them remotely. Examples of these over-the-air selectable security settings are:

  • Disable a smartphone
  • Wipe information from a missing or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable internal defenses against malware

BES Server also offers flexibility in selecting ways to prevent users from installing or running unsecure or unauthorized applications. Progent can help you to choose protective processes such as:

  • Specify precisely what applications are allowed on the device
  • Prevent third-party software from using persistent memory on the BlackBerry smartphone
  • Determine which functions third-party applications can access on the BlackBerry device
  • Limit the kinds of connections third-party software running on the BlackBerry device can establish
  • Prevent all external software from being loaded or run on the BlackBerry smartphone

How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can also help you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote support for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support costs low and, by handling problems promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
To contact Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's Windows Server 2016 disaster recovery experts can help you to design a DR solution built around Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of experience helping manufacturing, distribution and service companies to simplify complicated supply chains and streamline critical processes to get products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that spans from as-needed advice to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server and offers a centrally managed web gateway that delivers a one-server solution for a variety of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified engineers can help your company to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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    Exchange 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations plus a revamped architecture. These improvements affect vital areas like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange 2013.

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    Progent can help your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

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    Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other Exchange components to lower hardware expense and administrative overhead. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to help your organizations to evaluate the potential advantages of Exchange Online, plan a network topology that aligns with your functional requirements and budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and users, and deliver as-needed consulting and troubleshooting.

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    Progent has a long background delivering a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering advanced online network support and has provided network solutions to clients in all 50 states. Online support saves travel costs and solves problems faster than on-premises service calls.

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    Progentís Microsoft-premier consultants can assist your organization to update your application servers and/or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit computing, plan an affordable upgrade process that minimizes business interruptions, and offer inexpensive, professional online help to assist your company to configure 64-bit software and application programs on your existing computers.

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    Progent has been providing SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.

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