Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were once one of the most popular solutions for achieving location-independent connectivity to email, calendars, web-based programs, and other critical business information. Progent offers Centennial, Colorado businesses the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products seamlessly into their information system.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
(720) 263-4433 Denver Network Support Services

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to send and receive messages that are encrypted during transit to provide optimum security. BlackBerry BES Server also streamlines a broad variety of crucial administrative jobs ranging from smartphone deployment and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to implement important tasks not available with the entry-level BES Server Express. These procedures include:

  • Install and support BES Server's high-availability infrastructure using VMware
  • Install BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Automatically track and report on the health of your BlackBerry system

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, system design, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, help you to determine which management model and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Expert
To ask Progent about technical support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

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    Cisco's security and remote connection products for small businesses represent a full line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your business goals.

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    Progent can provide small and medium-size businesses overflow or comprehensive Help Desk support services for a remote workforce.

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    If your company does not require immediate online help but you think you will require assistance with your information system soon, you can save time and money and guarantee that the appropriate IT skill will be available when you require it by getting in touch with a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or send email to

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    Antispam Services

    E-Mail Guard by Postini offers continually upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a regular Postini license, you can still have access to Postiniís Perimeter Management technology through Progentís E-Mail Guard spam filtering and virus defense service program. Progentís certified email protection professionals can help you create an email defense plan that includes anti-spam and antivirus technologies and processes.

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    SCDPM 2012 and Exchange On-site Support

    Progent's Microsoft-certified consultants offer online or onsite support to help companies of any size to design, implement, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving especially stubborn problems, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.

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    Progent's Juniper Networks-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to current versions. Progent's Junos OS consultants can also offer expertise with Juniper's premier network control software to help your business to streamline the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that include a combination of Juniper's software platforms.

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  • Remote Troubleshooting Cisco ASA Configuration Top Ranked Cisco ASA 5500-X Firewall Information Technology Consulting

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    Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to define a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, fault-tolerant system solution that takes into account availability issues covering a broad range of infrastructure technologies and procedures.

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    Progentís Wireless Site Survey makes it easy to plan and implement a wireless network optimized for your environment, offering your business a wireless solution that has the coverage, performance, load-handling capability, QoS, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.

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    Even if your business has a small computer services staff and a limited IT budget, your information system can still feature the same high availability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical business applications and servers operating.

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    Microsoft Mac Office allows Mac users to run the industry's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.

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    Progent can provide cost-effective online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom webinar classes for Office Access programming and database administration.

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    Progent's Sun Solaris platform consulting experts provide small companies and software developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent offers your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with an easy one-stop source to help you create and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

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    System Center Configuration Manager automates software provisioning at scale, centralizes compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, enables safe self service, and offers a single point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help you with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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    Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's servers in an environment that gives the highest level of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.

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    Progentís team of expert software programmers, database architects, and program management consultants can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by providing relational database designers and programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with other data sources like SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development tools and can help clients to create, enhance, repair, or migrate web applications to take advantage of the latest advances in web technology.

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  • Top Dynamics GP Development Consultant Services Microsoft Dynamics GP Consultants
  • Top Quality Configuration Great Plains Migration Award Winning Professionals Great Plains Migration

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    Remote Troubleshooting Solaris

    Progent's Solaris platform support services offer small companies and software developers assistance with administering and supporting Sun Solaris environments that operate with Microsoft-based networks. Progent offers your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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  • Ubiquiti XG Security Gateway Professionals Ubiquiti WiFi Consultants

  • Microsoft Exchange 2003 Server Migration
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    Progent's Microsoft-certified consultants offer technical help and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting services for Microsoft Exchange 2003 Server include system design, installation, project management, onsite and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.

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  • Windows Mobile Onsite Technical Support After Hours Services Blackberry
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  • Aironet 802.11ac AP Upgrade Technology Consulting
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    Progent's certified wireless networking experts can assist businesses of all sizes to design, deploy, manage and repair Cisco Aironet wireless AP environments to provide the performance, range, capacity, expandability, security compliance and manageability required for seamless access between Wi-Fi and wired networks. Progent offers affordable remote and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.

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    Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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