Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other critical business information. Progent offers Centennial, Colorado companies the services of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the complexity of small business IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven online support capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and support BlackBerry devices across your company, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling critical jobs like smartphone deployment, upgrades, and deactivation and offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server Troubleshooting Help

BlackBerry BES Server provides a wealth of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in selecting degrees of protection to meet the specific needs of your company's network. Progent's BlackBerry certified engineers can help you to choose advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security features are:

  • Lock down a BlackBerry device
  • Erase information from a misplaced or stolen smartphone
  • Disable Bluetooth
  • Activate built-in defenses against malware

BES Server also provides flexibility in selecting mechanisms to prevent users from loading or running unsafe or prohibited programs. Progent can help you to choose blocking processes such as:

  • Specify precisely what programs are allowed on the device
  • Prevent external programs from allocating persistent memory on the smartphone
  • Select what resources external applications can access on the smartphone
  • Restrict the kinds of access third-party applications running on the device can initialize
  • Block all third-party software from being loaded or executed on the device

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support costs low and, by handling issues quickly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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    Online Support Remote Workforce Data Protection

    Progent can help small and medium-size organization to design, install, test and manage data protection solutions for a remote workforce.

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    Flexential Tampa Internet Data Center Professionals

    Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC planning consultants. Progent can also assist you to design and implement a move to the Flexential data center with services such as planning solution architecture, specifying hardware, system setup and validation, troubleshooting, setting up online network management, and educating your network staff.

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  • Microsoft Operations Manager Professional Monitoring and Reporting On-site Technical Support

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    Failover Clustering Windows 2012 Computer Consulting

    Progent's certified failover clustering experts can assist you to assess the benefits of adopting Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to centralize the management of clustered servers.

  • Microsoft Project Server My Sites Consult After Hours Microsoft Project Server Workflow Classes

  • Microsoft Forefront TMG 2010 On-site Support
    Forefront Threat Management Gateway Computer Consultants

    Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft consultants can help your company to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to migrate economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Microsoft Teams hybrid Consulting

    Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    Consultant SQL Server 2014 Monitoring

    Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as system design, deployment, administration, troubleshooting, and application development services to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.

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    Microsoft Exchange 2003 Server Upgrade Consultant

    Progent's Microsoft Premier professionals offer expert consulting for major deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange installations or updates and can provide onsite technicians to assist large companies with deployments of Exchange Server in the or any region served by Progent's engineers.

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    Progent can help small and medium-size organizations to configure collaboration technology to permit their telecommuters to engage in productive interaction with fellow workers and other stakeholders.

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    Microsoft 365 Excel Reporting Reporting

    Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of online services to assist your organization to plan, develop, pilot test, install, manage, and troubleshoot business applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your current Excel solutions to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different versions of Excel. Progent can provide as-needed help to clients who need a quick fix to a stubborn problem related to Excel and Progent can also provide comprehensive project management services for migrating or developing line-of-business application software based on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to address the needs of individuals or teams.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless information management system.

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    24x7x365 Cybersecurity Penetration Testing Compliance Auditor

    Stealth penetration testing is an important part of any comprehensive IT system security strategy. Progentís security professionals can perform thorough intrusion checks without the knowledge of your company's in-house network support staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log monitoring are correctly configured and actively monitored.

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  • SCCM 2012 Policy Settings Specialists SCCM 2012 Patch Management Network Engineer
  • SMB Specialist Best Migration Consultant Mid-size Office

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    Migration Consultants SQL Server 2008

    SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge enterprise-class applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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  • High-Availability Branch office Connections Technology Consulting
    24/7 Non-stop Interoffice Connectivity Specialist

    Progentís high availability inter-site connectivity and 24x7 network infrastructure consultants can help small companies achieve non-stop Interoffice connectivity by means of fully redundant networks featuring transparent failover. Progentís Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice networking.

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    Co-Location Support and Help

    Progentís colocation center IT services are designed for companies with equipment located at IDCs or data center colocation hosting facilities and requiring on-demand in-person assistance at the co-location facility as well as off-site help from Microsoft and Cisco Premier Certified professionals. Progent provides a complete range of Internet Data Centers and data center and colo consulting services such as network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server clustering configurations.

  • SQL Server 2014 Virtual Machines Engineer Expert Microsoft Certified Remote Technical Support SQL Server 2014 Cluster Shared Volumes
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  • Server patch management Consulting Wi-Fi controllers patch management Specialist
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    macOS Instruction

    Progent can provide onsite training customized for people who wish to broaden their understanding of the macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for Mac application software.

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  • SharePoint 2013 eDiscovery Center On-site Technical Support SharePoint 2013 Community Sites Computer Consulting
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  • Small Business Server 2003 Integration Urgent Computer Consultant Microsoft Small Business Server 2008
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  • Specialists Microsoft Exchange Server Upgrade Exchange 2010 Upgrade Professionals
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    Progent provides national online phone support and troubleshooting services for companies who operate UNIX or Linux networks or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Online network consulting provides optimum leverage for your IT dollar by preserving user productivity and shortening the hours billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISA premier security specialists to help you with the most difficult system issues.

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  • Windows 2022 Hyper-V Computer Consultants Windows Server 2022 Hybrid Configuration Outsourcing
  • Windows Server 2012R2 Security Online Support Microsoft Certified Expert Windows Server 2012R2 Storage Spaces Network Consulting
  • Windows Server 2019 Kubernetes Containers Remote Technical Support Windows Server 2019 Kubernetes Containers Consultant Services

  • UNIX Specialists
    Solaris Technical Consultant

    If your business computer system combines Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive environment that allows all your OS platforms to coexist for simple management, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's Sun Solaris and MS Windows integration assistance services feature IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and repair, on-site technical support, and Contact Center services.

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