Progent's Exchange Server design and maintenance professionals can help your organization to plan and implement non-disruptive migrations from out-of-date messaging environments to an up-to-date Microsoft release. Progent's 64-bit upgrade consultants can help your company to evaluate the business advantages and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can assist you to create and implement an efficient upgrade plan to a 64-bit version of Exchange Server. Progent's Power BI consultants can help you use information from Exchange spreadsheets to build visualizations to include in actionable Power BI analytical reports and dashboards. Progent can also assist your company to expand your Microsoft Exchange-based email environment with the new generation of smartphones by offering BYOD integration services that include Apple iPhone and iPad integration and Google Android smartphone integration and management.
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and within budget. To find out more about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Microsoft Exchange 2019 Server Planning and Configuration Services
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook. For more information, see Progent's Microsoft Exchange 2019 Server deployment services.
Exchange 2016 Server Support Services
Microsoft Exchange 2016's streamlined design allows easier implementation and scale, higher utilization of hardware resources, and lower operational cost. Microsoft Exchange Server 2016 also offers closer integration with Office 365 applications, support for Microsoft Windows Server 2016, faster throughput, improved data loss protection (DLP), and better recoverability, feature-rich support for Apple iOS and Android smart phones and tablets, full browser-based management, and a more functional web client. Find out more concerning Progent's MS Exchange Server 2016 consultants.
Microsoft Exchange 2013 Configuration
Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a revamped architecture. These improvements affect vital areas like ease of administration, availability, security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange 2013. Find out more about Progent's Exchange 2013 Server support services.
Microsoft Exchange 2010 delivered breakthrough solutions for high-availability, secure, integrated messaging. Relative to Microsoft Exchange Server 2007 or Microsoft Exchange 2003, Exchange 2010 is less expensive to deploy and maintain, simpler to manage and scale, more comprehensive in features, higher performance, less vulnerable to system breakdown, more extensive in its support for mobile workers, and better equipped to guard business data and resist malicious assaults. Find out more concerning Progent's Microsoft Exchange Server 2010 consulting.
Microsoft Exchange 2007 Server Support
Exchange Server 2007 is engineered to meet the challenges of protection, anywhere connectivity, efficiency, and reliability. Microsoft Exchange Server 2007 offers designed-in fault tolerance that delivers world-class robustness to keep your email environment operating smoothly, combat spam and viruses, and help your business to comply with government and industry requirements. Learn more details about Progent's MS Exchange 2007 Server help.
MS Exchange Server 2003 Support
MS Exchange 2003 offers a reliable, expandable, and easy-to-manage infrastructure with 24◊7 messaging and group support plus low cost of ownership. Microsoft Exchange 2003 continues to be widely used because it supports a wide selection of team activities, including group scheduling utilities, chat groups, and group folders, and also provides access to information across geographic, logical, and protocol borders with features like IM, low latency data, and video conferencing. Though Microsoft has withdrawn support for the product, Exchange 2003 remains among the most popular releases of the Exchange product line. Progent's engineers can help your business to support your existing Exchange Server 2003 solution or upgrade to a more advanced edition of Microsoft Exchange. Find out more details concerning Progent's Microsoft Exchange 2003 consulting services.
MS Exchange Server 2000 Consultants
In contrast to Exchange 5.5, which has its built-in directory, Microsoft Exchange 2K utilizes Microsoft Active Directory, providing a simplified administration and protection architecture. Microsoft Exchange 2000 retains a sizeable user base despite the fact that Microsoft has terminated support for this venerable product. Progent's veteran email professionals have a decade of background working with Microsoft Exchange 2000 and can assist your company to manage your existing Exchange Server 2K environment or show you the economic advantages of more recent versions of Microsoft Exchange and help your company to migrate efficiently to a newer incarnation of the industry's most popular email technology. Read more details concerning Progent's MS Exchange Server 2000 consulting services.
Hosting and Management Support for MS Exchange Server
Progent's Hosting and Management Services for Exchange Server offer small and midsize businesses with modest IT budgets and overstretched management bandwidth a low risk, economical, and hassle-free alternative for running Microsoft Exchange by delivering the robustness of a state-of-the-art data center and the experience of Progent's Microsoft-certified team of support professionals. Read additional details concerning how Progent's Hosting and Management Services for Exchange Server can cut IT expenses and management hassle and improve email reliability, security, and disaster recovery.
Microsoft Exchange Server 2016 Migration Support Services
Progent's consultants can assist you with any and all phases of your MS Exchange Server 2016 migration including coexistence, piloting, mailbox migration, decommissioning and training. Progent's certified Exchange consultants can help you to assess the business benefits of adopting MS Exchange 2016, plan and carry out a smooth migration, and deliver as-needed technical support. Progent can help you to create a Microsoft Exchange 2016 Server ecosystem hosted on on-premises and/or cloud-based datacenters. Find out more details about how Progent's Exchange 2016 Server migration support services can assist your organization to move affordably from your legacy Exchange solution to Microsoft Exchange Server 2016.
Microsoft Exchange 2013 Server Upgrade Consulting
Exchange 2013 Server includes important enhancements to MS Exchange 2010 and offers powerful new capabilities plus a simpler architecture. Progent can assist your business to migrate to Exchange 2013 while retaining as much as possible of your existing infrastructure. Progent's experts can also help your business to integrate Exchange 2013 with Lync, SharePoint 2013, and Office or Office 365 for advanced collaboration and eSearch features. Learn how Progent's MS Exchange 2013 Server upgrade consultants can ensure that you migrate smoothly to Exchange 2013 for local, cloud, or hybrid environments.
Microsoft Exchange 2010 Server Migration Expertise
Progent can provide comprehensive help for every phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of all new software and hardware needed, recommended vendor sourcing, system testing at client site or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or Exchange 2007, implementation the production system, deactivating the old servers, and webinar training for client's IT staff and users. Learn more details about how Progent's MS Exchange 2010 Migration Services can assist your business to transition affordably and productively from your legacy Exchange system to Exchange 2010
Spam and Virus Filtering, Data Leakage Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data loss protection and email encryption solution that uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Email Content Filtering and Data Leakage Prevention.
Migration Support for Microsoft Teams and Skype for Business Server
Progent's Microsoft Teams integration experts and Microsoft Skype for Business integrators can provide remote and on-premises expertise for organizations of all sizes to evaluate the benefits of migrating to Microsoft Teams or Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or mixed deployment; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office; set up HA mechanisms; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can help you create and validate a security environment for your Microsoft Teams or Skype for Business deployment that meets regulatory requirements.
Contact Progent for Microsoft Exchange Consulting and Troubleshooting
If your Colorado company is in need if Microsoft Exchange Server consulting specialist, contact Progent at 800-993-9400 or visit Contact Progent.
Cisco's Small Business family of wireless access points are Linux-based units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or onsite integration and debugging support to assist you to plan, configure, upgrade, tune, administer and debug Cisco Small Business wireless access point deployments of any size or topology.
SQL Server 2014 includes major improvements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as planning, configuration, management, troubleshooting, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Progent's Microsoft-certified SQL Server application developers and DBAs offer remote consulting to assist organizations of all sizes to build, administer, and troubleshoot applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server experts offer support for any facet of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and data warehousing.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance problems.
Progent is a leading innovator in economically providing enterprise-class network help to small businesses. Progent's success in handling the IT service requirements of the historically underserviced small business market is the cumulative outcome of major technical and operational breakthroughs that have removed a great deal of the conventional costs out of managing IT service, injected unprecedented technical skill into the support system, and significantly accelerated the repair cycle.
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation security ecosystem that spans your on-premises and cloud assets and guards any user at any location with any device.
Windows Active Directory requires significant practical experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in planning, integrating, and troubleshooting complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual beta version configuration objects in online Active Directory environments, and repair of failed configurations of AD and Active Directory-associated programs.
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, such as touch screen interface and signature tile user interface, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive value from the product's various technical enhancements.
Progent's application experts offer advanced support, software development, deployment help, and online classes for popular applications covering vital areas including ERP and MRP, financials, business analytics, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting services online, Progent can help small businesses anywhere in the U.S. to save the lost productivity and expense related to travel and on-premises activity without compromising the effectiveness of consulting services.
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Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by each staff member to each customer. The practice of detailing and organizing service activity results in more effective support and avoids a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent's veteran group of network consultants and subject matter experts have years of experience providing online and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their IT networks so that users can be productive from virtually anywhere. Progent offers the range of skills to solve technical problems that involve multiple vendors and that represent a combination of legacy and up-to-date information technology. Progent offers affordable online expertise to help you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can deliver as-needed technical support to help you to handle especially challenging IT problems, or Progent can provide comprehensive project management support to ensure that you complete major network initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to help you manage and operate Android phones efficiently.
System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive protection for critical workloads such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older version of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or deliver comprehensive project management services to help you finish your SCDPM 2016 initiative on schedule and within your budget.
For companies that have a combination of Mac and Windows desktops, there are two basic solutions for running Microsoft Windows-only applications on macOS or OS X: remote access to a physical Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-powered computer to use Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac system so you can run Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist you to manage these solutions for using Microsoft Windows software on your Apple Macs and can in addition help your company to assess and install other products for Windows PC simulation.
If you are an information technology consultant with system support experience, teaming with Progent and working for Progent's customers will expand your abilities via interaction with Progent's staff of motivated, world-class consulting experts. Progent's focus on offering IT consulting and technical help to small and midsize companies will offer you the opportunity to work in depth with business leaders and add significantly to the success of exciting companies. In addition, Our virtual office network offers state-of-the-art tools for remote service and wireless connectivity to help you to come up with fast fixes when you take on mission-critical issues.
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages including reduced capital costs, reductions in operational costs, better executive focus, world-class security, greater fault tolerance, and business continuity.
E-Mail Guard is Progent's affordable anti-spam and antivirus solution that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and virus defense services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server platform, hardware technology, or data center location.
Progent offers comprehensive support for every phase of your Microsoft Exchange 2010 migration including end-to-end project management, site analysis, project planning, specification of all new software licenses and hardware needed, recommended sourcing, system verification at customer location or at Progent's test lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and training for client's support group and end users.
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent offers several network security service bundles intended to provide larger institutions a professional and comprehensive security evaluation from a team of premier security consultants. All Progent's security evaluation bundles feature a suite of procedures including automated scans from inside and from outside the company firewall, professional analysis of results by certified security consultants, production of a paper explaining the findings, plus a live high-level executive summary and an in-depth interactive outbrief for in-house IT administrators.
Les Kent has a 35-year history of effective technology integration, corporate management, sales, and operations. He has shown a talent for creating sophisticated IT solutions while working as a system architect, programmer, project manager, deployment consultant, and problem solver for small companies, new ventures, and major corporations.
If your company has a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a wide range of security areas such as security management practices, security architecture and models, access management products and techniques, applications development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP define the fundamental competencies and worldwide standards of knowledge that information security managers are expected to master. These accreditations provide IT management the assurance that those who have earned their CISM or ISSAP qualification have demonstrated the experience and theory to deliver world-class security management and engineering help.
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common mistakes small companies make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Forefront TMG 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that acts as a single-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, allows custom reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower expenses and improve recoverability. Progent's Microsoft engineers can assist you to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
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Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's production servers in an environment that delivers the highest level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed throughout multiple sites with thousands of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can assist your organization to determine the benefits of UniFi technology for your environment and help you to plan, install, manage, and maintain your UniFi ecosystem.
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Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or small support firms who offer scant documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by every consultant to every customer. The practice of detailing and archiving support records allows more efficient service and avoids a slew of common problems such as when a support client is virtually held hostage to a consultant who refuses to release vital service information.
Progent offers onsite training customized for individuals who wish to expand their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for macOS and Mac OS X applications.
Progentís Technical Response Center provides low-cost national extended hours online help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide 24x7 telephone support and remote direct computer access to isolate and repair technical problems rapidly and affordably.
Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server offers a common spot for your workers or customers to access, manage, share and interact with useful data, documents, and software and to interact with one another. SharePoint enables quicker and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge theyíve developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can help you to manage your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, web conferencing with application sharing, and both IP-based and PSTN telephony across a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
In performing IT projects for enterprise customers, Progent uses a phased methodology driven by defined milestones in order to meet budgetary, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and professional deployment. All facets are documented to provide a detailed description of IT services delivered and to assist in ongoing system support.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for professionals who are mobile within office, hospitality, retail or other venues where management requires portable phones that offer more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many key pieces of your wireless environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and on-premises support to help your organization build and maintain a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
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Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds helping small businesses to reduce network downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and transparent maintenance. Progentís business continuity consultants can help you to plan and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery engineers can assist you to architect, implement, and manage fault-tolerant technologies including redundant Internet access, virtualization, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to remediate serious problems uncovered by SCOM 2012.
Progent's Cisco-certified CCIE consultants can help you to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move efficiently from legacy appliances to current devices.
The Help Desk Call Center support delivery model used by Progent offers small businesses an effective option to dependence on independent service individuals by offering broad expertise accessible to numerous support teams, optional 24x7 availability of emergency help, fast escalation to world-class engineers for handling even the most intractable problems, support consistency and dependability, prompt follow-up overseen by veteran IT service managers, a selection of convenient ways for initiating service tasks, and a high level of progress transparency enabled by trouble ticket tracking and available through a web-based portal.
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent faces little competition. Medium-size companies who work with trusted freelance service providers or who maintain in-house IT personnel benefit when Progent passes on information about new technology and proven processes to make their networks more robust, secure, and productive.
Progent's Microsoft engineers can provide affordable remote technical support and programming services to assist you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can include web sites able to function as portals, extranets, document management applications, wikis, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.