To get fast online assistance with computer security issues, businesses in Centennial Colorado can find world-class support from Progent's certified security engineers. Progent's online service staff is available to offer efficient and affordable help with security emergencies that threaten the productivity of your information system. Progent's security consultants are premier to support environments powered by Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver world-class help for vital security and recovery technologies including AI-driven EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration testing, immutable backup, and off-premises backup. Progent's broad range of consulting services encompasses firewall configuration, email security, secure network architecture, and business continuity preparedness. Progent's support staff has been awarded the world's top security accreditations including Certified Information Security Manager (CISM) and CISSP.

Progent provides remote security help on a by-the-minute model without minimum minutes and without additional fees for sign-up or off-hour support. By billing per minute and by providing world-class help, Progent's pricing policy keeps costs low and avoids situations where quick fixes turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when support personnel are likely to be slower to become aware of a break-in and are least able to organize a quick and forceful defense. The more lateral progress ransomware can achieve inside a target's network, the longer it takes to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the urgent first steps in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can assist you to identify and isolate breached devices and guard undamaged resources from being compromised. If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Do We Do Now?
Network Security Consulting FirmIf your business is now experiencing a security crisis other than ransomware, refer to Progent's Urgent Online Network Support to find out how to receive immediate aid. Progent has a team of veteran cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future exploits.

For organizations who have planned beforehand for being hacked, the formal incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a major security attack.

Introduction to Progent's Security Support Services
Managing computer security plus planning for recovering critical information and functions following a security breach requires a continual process that entails an array of tools and processes. Progent's security engineers can support your organization at any level in your efforts to safeguard your information system, from security audits to designing a comprehensive security strategy. Some technologies covered by Progent's security consultants include Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from Email-Based Threats.

Designing and Implementing Secure Environments
Any business ought to develop a carefully thought out security strategy that includes both proactive and responsive steps. The proactive plan is a collection of steps that helps to reduce vulnerabilities. The reactive plan defines procedures to help security staff to inventory the losses caused by a breach, remediate the damage, document the experience, and restore network activity as quickly as possible. Progent can show you how to incorporate protection into your business operations. Progent can configure scanning software, define and build a secure computer infrastructure, and recommend procedures and policies to optimize the protection of your information system. Progent's security experts are ready to assist you to configure a firewall, deploy secure online and mobile access to email and information, and configure an effective VPN.

If your company is looking for an affordable way for jobbing out your network security administration, Progent's Round-the-clock Network Support Packages feature non-stop remote network tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud resources and that comply with regulatory data security standards. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

Data Recovery and Failure Analysis
Progent has expertise in restoring networks and computers that have been compromised, are in question, or have ceased to function as a result of a security attack. Progent can show you how to determine the losses resulting from the attack, restore normal functions, and recover information lost as a result of the assault. Progent's security specialists can also manage a comprehensive failure evaluation by going over activity logs and using other advanced forensics techniques. Progent's experience with security issues minimizes your off-air time and permits Progent to recommend effective strategies to prevent or mitigate new assaults.

Ransomware Removal and Restoration Services
Progent can provide the services of experienced ransomware recovery experts with the knowledge to restore an information system compromised by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware cleanup and recovery consulting.

Work-from-Home Security Consulting
Work-from-Home workers typically use their own computers and often work in a unsecured physical space. This situation increases their susceptibility to cyber attacks and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user education, and the development of security policies built on leading practices. Progent's veteran roster of Work-from-home solutions experts can assist you to plan, deploy and maintain an effective security solution that protects vital IT assets in environments that incorporate telecommuters.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. Besides optimizing the security and reliability of your IT network, Progent's patch management services permit your in-house IT staff to focus on line-of-business initiatives and activities that derive maximum business value from your information network. Learn more about Progent's patch management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management platform that includes AI software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in minutes to protect popular endpoints against modern threats such as ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, harmful macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first endpoint response tool activated by Progent to gain control and visibility of a customer's network in the first stages of a ransomware emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.

Support for's NodeZero Penetration Testing Products
NodeZero from is a cutting-edge penetration test (pentest) platform that can deliver repeated, simultaneous, automated testing of your internal and perimeter network to help you expose, rank, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. Progent can help you to use NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to design and implement a unified cybersecurity ecosystem that streamlines management and provides maximum protection for on-prem, multi-cloud, and perimeter IT resources. To find out more information about Progent's vulnerability assessment solutions powered by on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Pentest Products.

Stealth Penetration Security Assessment Services
Stealth penetration testing is an important component of any comprehensive network security plan. Progent's security experts can perform thorough intrusion tests without the knowledge of your organization's internal IT staff. Stealth penetration checking shows whether existing security defense tools such as intrusion detection warnings and event log monitoring are correctly configured and consistently monitored. Progent can provide continuous automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware. Get additional information about Progent's Stealth PEN Testing Services.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the entire threat progression including filtering, identification, containment, cleanup, and forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS products automate and monitor your backup operations and allow transparent backup and rapid restoration of critical files/folders, applications, system images, and VMs. ProSight DPS helps your business protect against data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, user error, malicious employees, or application glitches. Managed services available in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a protected application and enter your password you are asked to verify your identity on a unit that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be utilized for this second means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. To learn more about Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's seasoned engineers offer world-class specialized help in vital areas of network security such as:

Information Risk Evaluation and Compliance Testing
Progent provides expertise with information risk evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic system tests to identify potential security problems. Progent has extensive experience with these tools and can assist your company to analyze assessment results and respond efficiently. Progent's certified security engineers also can perform web software testing and can conduct thorough evaluation of enterprise-wide security to determine your organization's compliance with key global security specifications including FISMA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection including stationary wireless appliances plus portable handsets. Learn the details concerning Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical services for Cisco's entire family of security and VPN products such as PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM, protected broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Read additional details concerning Cisco Protection, Virtual Private Network and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a wide array of security solutions from Microsoft and Cisco, Progent offers organizations of any size expert consulting for solutions from other major firewall and VPN vendors. Progent's consultants can provide:

CISM Security Consulting Services
Certified Information Security Manager (CISM) Experts for Centennial ColoradoCISM identifies the core competencies and worldwide benchmarks of service that information security professionals are expected to achieve. It offers business management the assurance that consultants who have earned their accreditation have the background and skill to offer effective security administration and consulting support. Progent can provide a CISM consultant to help your organization in vital security areas such as information protection governance, vulnerability management, information protection program management, and crisis response support.

Read additional details about Progent's CISM Security Support Expertise.

CISSP Security Consulting Services
CISSP Certified System Security Engineers for Centennial ColoradoProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP status as a result of demonstrated experience, rigorous study, and exhaustive examination. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity management procedures, security architecture and models, connection control methodology, software development security, business processes security, physical security, cryptography, telecommunications, network security, and business continuity planning.

Read additional details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Centennial ColoradoProgent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP accreditation following rigorous examination and significant experience. field experience with information security architecture. ISSAP consultants possess comprehensive knowledge of access management mechanisms and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of secure network architecture.

Get more information about Progent's ISSAP Accredited Protected System Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to utilize current system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering best practices, produce viable system designs that incorporate compliant security mechanisms for all key system functions, develop efficient design strategies to deliver protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your organization's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Professional Services
Certified Information Systems Auditor Experts for Centennial ColoradoThe Certified Information Systems Auditor (CISA) credential is an important achievement that indicates expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified security consultant trained to help companies in the fields of IS audit process, information technology governance, systems and architecture lifecycle, information technology service delivery, safeguarding data resources, and business continuity planning.

Learn more information concerning Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC-certified Network Risk Management Experts
CRISC Risk Experts for Centennial ColoradoThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's ability to design, deploy, and support IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to create and carry out a workplace continuity plan that follows industry best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the services available from Progent's CISA-Premier security engineers for objectively evaluating your IT management mechanisms and with the services of Progent's CISM experts for designing company-wide security policies and procedures.

Learn additional information concerning Progent's CRISC-certified IT Risk Management Support.

GIAC (Global Information Assurance Certification) Consulting Services
Security Engineers with Global Information Assurance Certification for Centennial ColoradoGIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security experts. GIAC's mission is to verify that a certified professional has the knowledge appropriate to deliver support in key categories of system, data, and application program security. GIAC certifications are recognized by companies and government organizations all over the world including United States NSA. Progent offers the help of certified security engineers for all of the security services addressed under GIAC accreditation topics including auditing networks, incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Learn more details concerning Progent's GIAC Information Assurance Support.

Contact Progent for Network Security Consulting Services
If your business is situated in Centennial Colorado and you're looking for cybersecurity consulting expertise, call Progent at 800-993-9400 or go to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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    Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Progent's UNIX family support experts offer small and mid-size businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience offers you a convenient one-stop source to help you create and manage a secure and robust cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent's experts offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can assist clients to migrate to macOS from OS X or earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone support and Apple iPad management, or moving to iCloud. For business networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, safe, efficient and able to achieve your company's objectives.

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    Cisco's security and offsite connectivity solutions for small to mid-size businesses offer a complete range of manageable protection products to help you protect your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate objectives.

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    Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other email components to reduce hardware costs and management overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that aligns with your business needs and budget, carry out a non-disruptive migration from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.

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    Progent's Microsoft-certified engineers can provide low-cost online and onsite help to implement your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your new email system, train your network support team and users to get them ramped up quickly on Exchange Server 2010, and offer continuing management services and technical help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

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    Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and on budget.

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    Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.

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    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, optimize and debug their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance problems.

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    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and significant work with information security architecture. ISSAP consultants have comprehensive understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of secure network architecture.

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    Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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    Progent's Microsoft engineers can provide cost-effective remote support and programming services to assist your business to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can involve web sites able to function as intranets, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar office productivity applications including Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.

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    Progent's pricing policy is to bill for remote support and in-person help per minute. As a result, you pay just for delivered support. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and asks no retainer for support services delivered during normal business hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you won't be tempted to permit less critical problems to stay unaddressed.

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    Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus defense, achieve high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Progent can help your organization in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.

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    Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer minimal documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to every client. The discipline of detailing and archiving service records allows more effective support and eliminates a slew of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

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    SQL Server 2016 offers major improvements in performance, scale, security, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Dynamics GP/Great Plains can help you expand and manage your company more efficiently by delivering deep access to decision-driving information and a fast ROI. Dynamics GP confers major productivity benefits including its ability to expand the reach of your company, manage your financials, computerize financial processes, unify procedures throughout your company, improve inventory control, enhance order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can help you set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.

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    Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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    GIAC was established in 1999 to certify the knowledge of IT security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the network security disciplines covered under GIAC accreditation including evaluating infrastructure vulnerability, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.

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