To get immediate online help with network security problems, companies in Centennial Colorado can find expert troubleshooting from Progent's security engineers. Progent's online support consultants are available to offer efficient and affordable assistance with security crises that are impacting the viability of your information system. Progent's accredited consultants are premier to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, Sun, and popular derivatives of UNIX. Progent's wide array of consulting services covers firewall configuration, email security, protected network infrastructure, and business continuity preparedness. Progent's technical support team has been awarded the world's top security accreditations including Certified Information Systems Auditor and Certified Information Systems Security Professional.

Progent provides remote security support services on a by-the-minute model without minimum minutes and without extra charges for setup or off-hour service. By billing by the minute and by delivering world-class expertise, Progent's billing policy keeps expenses under control and eliminates scenarios where simple solutions entail major charges.

We've Been Hacked: What Should We Do Now?
Network Security ConsultingIn case your network is now faced with a network security emergency, go to Progent's Urgent Online Technical Help to see how to receive immediate assistance. Progent maintains a pool of certified cybersecurity specialists who can provide online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future exploits.

For organizations who have planned carefully for being hacked, the formal incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security attack.

Overview of Security Services
Coordinating network protection as well as staying ready for recovering critical information and functions following an attack demands an on-going process that entails a variety of technologies and procedures. Progent's security consultants can assist your organization at any level in your attempt to safeguard your information network, ranging from security audits to creating a complete security strategy. Some areas covered by Progent's experts include Planning and Implementation, Information Recovery and Security Forensics, and Managed Filtering of E-mail-Borne Spam and Viruses.

Planning and Building Secure Environments
Every company should have a carefully thought out security plan that incorporates both preventive and responsive steps. The proactive strategy is a collection of precautions that works to minimize security gaps. The post-attack plan specifies procedures to assist IT staff to assess the damage caused by a breach, remediate the damage, document the experience, and revive network activity as soon as feasible. Progent can advise you how to design security into your company processes. Progent can configure scanning utilities, create and execute a safe network architecture, and propose procedures and policies to enhance the safety of your information system. Progent's security experts are ready to assist you to configure a firewall, deploy safe offsite connectivity to e-mail and information, and configure an effective VPN.

If your company is looking for an affordable way for jobbing out your network security management, Progent's 24x7 Monitoring Packages feature continual online network tracking and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that are compliant with regulatory data security standards. (Find out about Progent's Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

Data Restoration and Failure Analysis
Progent has skill in restoring networks and servers that have been compromised, are in question, or have stopped working as a result of a security attack. Progent can help determine the damage resulting from the breach, return your company to normal business operations, and recover information lost as a result of the assault. Progent's security engineers can also manage a comprehensive failure evaluation by going over event logs and using other advanced forensics tools. Progent's experience with security consulting minimizes your downtime and allows Progent to suggest effective strategies to avoid or mitigate new attacks.

Ransomware Removal and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware removal and recovery services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight series of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis tools to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to address the complete malware attack lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical data, applications and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's security engineers can provide world-class expertise in key areas of IT security such as:

Security Vulnerability Audits and Compliance Testing
Progent provides experience with information risk auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic system tests to reveal possible security problems. Progent has broad skills with these and similar utilities and can help you to understand audit results and respond appropriately. Progent's certified security engineers also provide web software validation and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with important worldwide security standards including HIPAA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection covering in-place wireless appliances as well as mobile devices. Read more details about Progent's Information Risk Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's entire family of protection and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out additional details about Cisco Protection, VPN and Wireless Support.

Additional Firewall and Virtual Private Network Solutions
As well as being expert in a broad range of protection solutions available from Microsoft and Cisco, Progent can provide companies of all sizes top-level consulting for technologies from other major firewall and Virtual Private Network vendors. Progent's engineers offer:

Unannounced Intrusion Checking Services
Stealth intrusion checking is a vital method for helping companies to find out how exposed their networks are to serious attacks by showing how well corporate protection policies and technologies hold up to authorized but unannounced penetration efforts instigated by veteran security engineers using the latest intrusion methods. Get the details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) Engineers for Centennial ColoradoCertified Information Security Manager (CISM) defines the fundamental competencies and international standards of service that IT security managers are expected to achieve. It offers business management the assurance that consultants who have earned their CISM have the experience and knowledge to offer effective security administration and engineering support. Progent can offer a CISM-certified consultant to help your enterprise in critical security areas such as data protection governance, risk management, data security process control, and crisis handling support.

Learn more details concerning Progent's CISM Security Consulting Services.

CISSP Security Consulting Expertise
CISSP Premier Network Security Specialists for Centennial ColoradoProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status through demonstrated experience, extensive study, and formal testing. CISSP Certification indicates expertise in a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of expertise included under CISSP include security management practices, security architecture and test systems, access control systems, software development security, operations security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.

Get more details concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Centennial ColoradoProgent's ISSAP Premier cybersecurity experts have been awarded ISSAP status following rigorous testing and significant hands-on work with information security architecture. ISSAP security experts have comprehensive knowledge of access control systems and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.

Get additional information concerning Progent's ISSAP Certified Secure IT Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize modern system security engineering principles and techniques in system development, evaluate system security designs based on security engineering leading practices, produce viable system designs that incorporate compliant security features for all key system functions, define effective configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security models that balance your operational goals with your organization's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Expertise
CISA Cybersecurity Auditor Engineers for Centennial ColoradoThe CISA accreditation is a recognized qualification that signifies expertise in information system security audit and control. Certified by ANSI, the CISA credential requires that consultants pass an exhaustive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security audit engineer trained to assist companies in the fields of IS audit services, IT enforcement, network assets and architecture lifecycle, IT support, protecting information assets, and business continuity preparedness.

Find out more details concerning Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC Network Risk Management Consultants
CRISC Risk Engineers for Centennial ColoradoThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to plan, implement, and support IS controls to mitigate risk. Progent offers the services of a CRISC-certified consultant to help you to develop and execute a business continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk management expertise is a good fit the support available from Progent's CISA-Certified consultants for objectively evaluating your IT management mechanisms and with the expertise of Progent's CISM experts for implementing company-wide security policies and procedures.

Get more details concerning Progent's CRISC IT Risk Management Expertise.

GIAC Support Services
Network Security Engineers with GIAC (Global Information Assurance Certification) for Centennial ColoradoGlobal Information Assurance Certification was established in 1999 to validate the knowledge of computer security experts. GIAC's mission is to assure that a certified professional possesses the skills appropriate to provide support in critical areas of system, information, and application security. GIAC accreditations are acknowledged by businesses and government organizations around the world including U.S. National Security Agency. Progent offers the help of certified professionals for all of the security services covered within GIAC accreditation topics including assessing networks, incident response, intrusion detection, web-based application security, and SIEM solutions.

Learn more details concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Help
If your organization is situated in Centennial Colorado and you want computer security engineering help, phone Progent at 800-993-9400 or refer to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
(720) 263-4433 Denver Network Support Services

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    Progent provides fault tolerant load balancing support covering system load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.

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    Progent is among the most expert network support firms for creating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Exchange 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.

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    The new ASA 5500-X Family of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and migration support for Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing consulting support.

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    Progent can provide enterprise clients the services of a certified NetApp consultant for remote or onsite expertise for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on best practices.

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    ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware.

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    Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or onsite integration and debugging support to help your organization to plan, configure, update, optimize, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to accommodate your specific office design, building structure, and expected network traffic.

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    Progent's MS Exchange Hosting Support Services provide a world-class data center that features backed-up power and environmental control systems, 24x7 site security and operations center, plus fault-tolerant access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual servers for service continuity, easy scalability, and rapid recovery. Services feature integration with your network, access to mobile computing devices, continual monitoring of performance and network security, spam and virus protection, security update and service pack control, Helpdesk support, daily data backup, and comprehensive email management services.

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    Progent offers small businesses a pair of low-cost network security inventory scanning packages that include, for a set fee, remotely managed inventory scans of your security profile which are evaluated by professional information security engineers who interpret the data collected by the remote scan, deliver unbiased summaries of your existing network security, and make suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while offering enterprise-quality assessments of your network's exposure to assault.

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    MS Office Communications Server provides IM and presence as part of an extensible, enterprise-grade solution featuring enhanced protection, transparent compatibility with other Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Office Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to design and implement an efficient migration that will add significant strategic value to your IT system

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.

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    Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that delivers a one-server solution for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, allows custom reporting generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft consultants can assist your company to plan and carry out pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the highest level of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization technologies that allow small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Progent's consultants can provide online and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco Video Interop Server. Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business solution that meets regulatory standards.

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    Progent provides three essential kinds of Contact Center support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients easy access to a reliable support resource with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to business productivity. Progent's goal is to resolve and not simply report problems.

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    Progent can assist businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common errors small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.

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    Progent offers the support of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for administering private and hybrid cloud solutions that deliver maximum availability, fault tolerance, and disaster recovery.

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    Mid-sized businesses can derive all the benefits of Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Certified network support professionals. Thanks to Progent's economically priced network support packages, medium-size businesses can choose a simple co-sourcing service program built around Operations Manager with server monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and remote service. For companies with mission-critical environments who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide medium-size company information systems enterprise-class reliability, security and productivity.

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    System Center Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, inventories network assets, protects against corporate data leakage, provides health reporting, enables secure end-user self service, and delivers a single control mechanism for administering multi-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can help you with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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    Progent offers expert support for every phase of your Microsoft Exchange Server 2010 migration including end-to-end project management, site prep, project planning, cost estimates of all new software and equipment needed, suggested sourcing, pilot verification at client site or at Progent's test facility, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old servers, and webinar training for customer's IT group and end users.

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    Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security requirements without limiting your productivity.

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    Progent can provide the support of a certified engineer with an extensive background integrating technology from the major telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, expand, or maintain a video conferencing solution that protects your current investment and optimizes the business value of your IT network. Progent can also provide the expertise of network infrastructure engineers who can help companies of all sizes to build and troubleshoot a network that delivers the speed, reliability, security, and expandability you need to accommodate your telepresence solution.

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    Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and IIS.

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    Progentís Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to integrate, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's short-term staff augmentation services enable businesses to respond to sudden increases in demand for IT professionals without incurring the costs and delays that come with identifying and hiring reliable technical help and without increasing your full-time workforce.

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