Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support staff may take longer to recognize a breach and are least able to mount a rapid and coordinated response. The more lateral movement ransomware is able to achieve within a victim's network, the longer it will require to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to take the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Centennial metro area to identify and quarantine infected devices and guard undamaged resources from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Centennial
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system restoration nearly impossible and effectively throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a ransom payment in exchange for the decryption tools required to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers demand an extra settlement for not posting this information on the dark web. Even if you can rollback your network to an acceptable point in time, exfiltration can be a major problem depending on the sensitivity of the downloaded data.
The restoration process subsequent to ransomware penetration has a number of crucial phases, the majority of which can be performed in parallel if the response team has a sufficient number of people with the required skill sets.
- Quarantine: This time-critical first response requires blocking the sideways spread of the attack across your IT system. The more time a ransomware attack is permitted to go unrestricted, the more complex and more expensive the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Containment processes include isolating affected endpoint devices from the rest of network to block the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers bringing back the IT system to a minimal acceptable degree of functionality with the shortest possible delay. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business apps, network topology, and safe remote access. Progent's ransomware recovery experts use advanced collaboration platforms to coordinate the complex recovery process. Progent understands the importance of working rapidly, tirelessly, and in concert with a client's managers and IT group to prioritize tasks and to put critical resources back online as fast as possible.
- Data restoration: The work necessary to recover data impacted by a ransomware attack varies according to the state of the network, the number of files that are affected, and what restore techniques are required. Ransomware assaults can destroy pivotal databases which, if not gracefully closed, might have to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For example, non-encrypted OST files may exist on staff desktop computers and laptops that were not connected during the ransomware assault.
- Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the identical AV tools implemented by some of the world's biggest corporations including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, mitigation, repair and analysis in a single integrated platform, ProSight Active Security Monitoring cuts TCO, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Services consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement with the ransomware victim and the insurance carrier; establishing a settlement and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryptor tool; troubleshooting decryption problems; creating a pristine environment; mapping and connecting datastores to reflect exactly their pre-encryption state; and reprovisioning machines and software services.
- Forensic analysis: This activity is aimed at learning the ransomware assault's storyline throughout the network from start to finish. This audit trail of how a ransomware assault travelled within the network helps you to assess the impact and brings to light vulnerabilities in policies or work habits that should be rectified to avoid later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for anomalies. Forensic analysis is typically assigned a top priority by the insurance provider. Because forensic analysis can take time, it is vital that other important recovery processes like business resumption are pursued in parallel. Progent has a large roster of IT and data security professionals with the skills needed to perform activities for containment, operational resumption, and data recovery without disrupting forensic analysis.
Progent has delivered remote and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technologies including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This broad array of skills allows Progent to salvage and consolidate the surviving pieces of your network following a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with leading cyber insurance providers including Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting in Centennial
For ransomware system recovery services in the Centennial area, phone Progent at 800-462-8800 or see Contact Progent.