Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to work its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support personnel are likely to take longer to recognize a breach and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage inside a target's network, the more time it will require to recover basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist businesses in the Centennial metro area to locate and quarantine breached servers and endpoints and guard undamaged resources from being compromised.
If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Centennial
Modern strains of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration almost impossible and effectively throws the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, demand a settlement fee in exchange for the decryptors needed to unlock encrypted data. Ransomware attacks also try to exfiltrate files and TAs demand an extra settlement in exchange for not publishing this data on the dark web. Even if you can restore your system to an acceptable date in time, exfiltration can pose a big problem according to the nature of the stolen information.
The restoration process after a ransomware attack involves a number of distinct phases, most of which can be performed concurrently if the recovery workgroup has enough people with the necessary experience.
- Containment: This urgent first step requires arresting the lateral progress of the attack across your IT system. The more time a ransomware assault is allowed to go unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Quarantine processes consist of isolating infected endpoints from the rest of network to restrict the spread, documenting the IT system, and securing entry points.
- System continuity: This covers restoring the network to a basic useful level of capability with the shortest possible delay. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also demands the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and secure remote access management. Progent's recovery experts use advanced workgroup platforms to organize the complicated restoration process. Progent understands the importance of working rapidly, continuously, and in concert with a client's managers and network support group to prioritize tasks and to get critical resources back online as quickly as feasible.
- Data restoration: The work required to recover files damaged by a ransomware attack depends on the state of the network, the number of files that are encrypted, and what recovery methods are needed. Ransomware attacks can destroy critical databases which, if not gracefully closed, might have to be rebuilt from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Some detective work could be required to find undamaged data. For example, non-encrypted OST files may exist on employees' PCs and laptops that were off line at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users.
- Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the same AV tools implemented by many of the world's largest corporations including Walmart, Citi, and NASDAQ. By providing real-time malware filtering, identification, mitigation, restoration and analysis in a single integrated platform, Progent's ProSight ASM cuts TCO, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the insurance carrier, if any. Services consist of determining the type of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement amount with the victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; receiving, reviewing, and operating the decryptor utility; troubleshooting decryption problems; building a clean environment; remapping and connecting datastores to match precisely their pre-attack condition; and reprovisioning computers and software services.
- Forensic analysis: This process is aimed at learning the ransomware attack's progress across the network from start to finish. This history of the way a ransomware attack progressed within the network assists your IT staff to assess the damage and brings to light weaknesses in rules or work habits that need to be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensic analysis is commonly given a high priority by the cyber insurance carrier. Since forensics can take time, it is vital that other important recovery processes such as business resumption are performed concurrently. Progent maintains a large roster of IT and data security professionals with the knowledge and experience required to carry out the work of containment, operational continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services across the U.S. for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This broad array of expertise allows Progent to salvage and consolidate the undamaged parts of your network after a ransomware intrusion and reconstruct them quickly into a viable network. Progent has worked with leading insurance providers like Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Consulting in Centennial
For ransomware recovery services in the Centennial area, phone Progent at 800-462-8800 or see Contact Progent.