Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel may be slower to become aware of a breach and are less able to mount a rapid and coordinated response. The more lateral progress ransomware can manage within a target's network, the more time it will require to recover core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first step in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist organizations in the Centennial metro area to identify and quarantine infected devices and guard undamaged resources from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Centennial
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system restoration nearly impossible and effectively knocks the datacenter back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement fee in exchange for the decryption tools needed to recover scrambled files. Ransomware attacks also attempt to exfiltrate information and TAs demand an additional payment in exchange for not publishing this information or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can be a major issue according to the nature of the stolen information.

The recovery process subsequent to ransomware penetration involves a number of crucial phases, most of which can be performed concurrently if the recovery workgroup has enough people with the necessary experience.

  • Quarantine: This time-critical initial step involves blocking the sideways spread of ransomware within your network. The longer a ransomware assault is permitted to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment activities include isolating infected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the IT system to a basic acceptable level of capability with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and safe remote access management. Progent's recovery team uses advanced workgroup platforms to coordinate the complex restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's managers and IT group to prioritize activity and to get essential resources back online as fast as feasible.
  • Data recovery: The effort necessary to restore files impacted by a ransomware assault depends on the state of the network, the number of files that are affected, and which restore methods are required. Ransomware assaults can destroy critical databases which, if not gracefully shut down, might have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications are powered by SQL Server. Some detective work may be required to find clean data. For instance, non-encrypted OST files may exist on staff PCs and notebooks that were off line during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
  • Setting up modern AV/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the identical AV tools used by some of the world's biggest enterprises such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, identification, mitigation, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring lowers TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryptor utility; debugging failed files; creating a clean environment; mapping and connecting datastores to reflect precisely their pre-attack state; and reprovisioning computers and services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's storyline across the network from beginning to end. This audit trail of the way a ransomware attack progressed within the network helps you to assess the impact and highlights gaps in security policies or processes that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is typically given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is essential that other key activities such as business resumption are pursued concurrently. Progent has a large roster of IT and cybersecurity professionals with the skills required to perform activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning software. This breadth of expertise allows Progent to salvage and integrate the surviving parts of your network after a ransomware assault and rebuild them rapidly into an operational system. Progent has collaborated with top cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting in Centennial
For ransomware system restoration consulting services in the Centennial area, phone Progent at 800-462-8800 or visit Contact Progent.



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    Progent's management team includes industry professionals with years of experience delivering network consulting, technical support, and strategic information system planning to businesses ranging in size from startups to global enterprises. Great support requires great people, and Progent is proud to have put together a management team that can provide businesses with the best service value available anywhere.

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    Progent's ProSight Active Security Monitoring utilizes cutting edge behavior analysis tools by SentinelOne to guard endpoints as well as servers and VMs against familiar and zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that need important updates, or resolving performance problems.

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    Windows 8.1 is engineered to run on devices ranging from smartphones and slates to engineering workstations. An abundance of innovative capabilities, such as its touchscreen support and iconic tile GUI, offer a wide selection of advantages for companies who understand how to put them to work. Progent's Windows consultants can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the operating system's many technical enhancements.

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    Nagios and MRTG are powerful, Open Source monitoring utilities that run on Linux and can be deployed to monitor UNIX environments, MS Windows networks, or multi-OS systems where Linux and MS Windows coexist. Nagios lets network managers to track network services such as POP3, HTTP, FTP, and PING. MRTG lets you graph the traffic through SNMP network devices including servers, routers, and switches. Progent's system integration consultants can assist you to use both these utilities to streamline and repair your system.

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    For small and midsize companies, network security and regulatory compliance can be too complicated to stay ahead of yet too risky to ignore. The largest biggest enterprises have been hacked, and the leading cloud services have occasionally been taken down. It seems as though there's no place to hide. Progent has made it affordable for small and midsize organizations to implement critical IT security tasks effectively by providing the advantage of billed time to the closest minute with no minimum charge for remote support. This means you have access to a seasoned information consultant to provide precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a comprehensive security strategy.

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    Progent provides customers access to consultants who have been awarded some of the IT industry's most prized credentials. Progent thinks that customers have the right to be sure that their computer support providers have formal testing plus broad real-world experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor assistance than is available to uncertified service providers, enabling Progent to offer clients a higher class of computer service. In other cases, recognized certifications such as CISSP or ISSEP for IT security can aid corporate customers to demonstrate compliance with regulatory requirements by engaging the assistance of recognized IT professionals.

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    Progent's Microsoft-certified consultants average more than 10 years of experience providing messaging solutions for customers ranging from small businesses to global corporations. Progent offers economical consulting for all versions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and implement remote and mobile email access. Progent's Microsoft Exchange support services can help you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 desktops using Outlook and can help you configure Outlook Web App for popular browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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    Progent's Microsoft-certified Windows Server 2003 engineers offer network help and IT consulting for the complete family of Microsoft .NET Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and maintenance offerings include system design, installation, project management, in-person and remote technical support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.

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    Progent's Ekahau-certified Wi-Fi experts can help you to plan, deploy, enhance, manage and debug a Wi-Fi solution adapted to your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to configure effective pilot systems, the lab reduces capital outlay and technical risk while keeping vital network initiatives on schedule.

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  • Windows 7 Consultant
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    Progent's Microsoft certified engineers can assist your company to test Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and reliability running with your applications. Progent's consultants can also help you to estimate the likely business value of adopting Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to design and implement a non-disruptive deployment of Windows 7 from a an older version of Microsoft Windows.

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    Progent's IT outsourcing packages offer economical network consulting for small companies. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or developing an on-line business solution, outsourcing your IT engineering services can contain expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and manageable manner than is possible by assembling a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available system foundation for your critical business software powered by Windows.

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    System Center Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings management, inventories network resources, protects against corporate data leakage, performs network health reporting, allows safe self service, and delivers a single point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist your organization with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.

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    Progent offers several security service bundles designed to provide larger enterprises a professional and thorough security assessment from a team of certified security consultants. All Progent's security evaluation packages feature a suite of procedures including automated scans from inside and from beyond your company firewall, expert interpretation of scan results by accredited security consultants, creation of a paper documenting the findings, plus a live concise executive outbrief and an in-depth interactive outbrief for internal network engineers.

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