Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel may be slower to become aware of a breach and are less able to mount a rapid and coordinated response. The more lateral progress ransomware can manage within a target's network, the more time it will require to recover core IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first step in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist organizations in the Centennial metro area to identify and quarantine infected devices and guard undamaged resources from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Centennial
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system restoration nearly impossible and effectively knocks the datacenter back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement fee in exchange for the decryption tools needed to recover scrambled files. Ransomware attacks also attempt to exfiltrate information and TAs demand an additional payment in exchange for not publishing this information or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can be a major issue according to the nature of the stolen information.
The recovery process subsequent to ransomware penetration involves a number of crucial phases, most of which can be performed concurrently if the recovery workgroup has enough people with the necessary experience.
- Quarantine: This time-critical initial step involves blocking the sideways spread of ransomware within your network. The longer a ransomware assault is permitted to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment activities include isolating infected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the IT system to a basic acceptable level of capability with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and safe remote access management. Progent's recovery team uses advanced workgroup platforms to coordinate the complex restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's managers and IT group to prioritize activity and to get essential resources back online as fast as feasible.
- Data recovery: The effort necessary to restore files impacted by a ransomware assault depends on the state of the network, the number of files that are affected, and which restore methods are required. Ransomware assaults can destroy critical databases which, if not gracefully shut down, might have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications are powered by SQL Server. Some detective work may be required to find clean data. For instance, non-encrypted OST files may exist on staff PCs and notebooks that were off line during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
- Setting up modern AV/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the identical AV tools used by some of the world's biggest enterprises such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, identification, mitigation, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring lowers TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryptor utility; debugging failed files; creating a clean environment; mapping and connecting datastores to reflect precisely their pre-attack state; and reprovisioning computers and services.
- Forensic analysis: This activity involves uncovering the ransomware assault's storyline across the network from beginning to end. This audit trail of the way a ransomware attack progressed within the network helps you to assess the impact and highlights gaps in security policies or processes that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is typically given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is essential that other key activities such as business resumption are pursued concurrently. Progent has a large roster of IT and cybersecurity professionals with the skills required to perform activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning software. This breadth of expertise allows Progent to salvage and integrate the surviving parts of your network after a ransomware assault and rebuild them rapidly into an operational system. Progent has collaborated with top cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Consulting in Centennial
For ransomware system restoration consulting services in the Centennial area, phone Progent at 800-462-8800 or visit Contact Progent.