Centennial Work from Home Employees Configuration Consulting and Support
System Design, Implementation, Management and Call Center Consulting and Support Services
Expanding your at-home workforce may have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Centennial company to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers top value. Progent can provide services that go from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Centennial, Colorado organizations to with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed for an at-home workforce can be particularly complex if you have to manage a combination of worker-owned equipment such as PCs and laptops, Internet routers, and wireless APs from various manufacturers and with a mix of OS software and firmware levels. Progent's experience providing online support for both outdated as well as current technologies in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement necessary upgrades. Support services offered by Progent to assist you to implement a productive work-at-home ecosystem include:
- Virtual Private Network technology allows you to establish a secure connection for authorized remote workers to use IT resources situated at your company datacenter or in the cloud. Progent's consultants can help your company to configure and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to see and use a data center PC's desktop. This technology provides IT managers substantial control over the digital environment of at-home employees and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert remote consulting for setting up home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to resolve these problems by delivering expertise like Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi AP setup help.
- Internet connectivity methods impact the speed and availability of connections between at-home workers and the company network. Line-of-business applications might require backup Internet access in the event the normal connection breaks. Progent offers guidance for picking Internet service providers, selecting sensible bandwidth and data volume bundles, and configuring redundant Internet access. Refer to Internet connectivity solutions.
IP Voice Integration for Teleworkers
Expanding the company PBX environment to include remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice platforms are popular with small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or older platforms for VoIP solutions. Progent can assist businesses of any size to design or maintain a remote IP voice environment that provides the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses optimize their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed across the network. Unified Communications Manager manages additional combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and provide online deployment and troubleshooting services.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major technology companies support virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many companies use multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to maintain your current voice/video conferencing environment and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams and for other Office 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and help you to tune your network architecture to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, providing a rich environment of productivity apps that create a cohesive user interface for exchanging information throughout multiple sites and on a broad selection of endpoint computers. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their first releases and can help your company to tune these critical collaboration platforms to optimize the effectiveness of your remote workforce.
SharePoint uses web sites to promote collaboration and knowledge sharing by providing policy-driven delivery of content, workflow, and tools for looking through company-wide information silos. SharePoint allows you to create secure web portals that enables at-home workforce to view and update consolidated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint support services, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, go to planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and colleagues can retrieve them securely through a web browser. Provided with Microsoft 365, OneDrive allows remote employees to jointly author files. Revisions created offline are synced when you go back online. To find out about Progent's consulting services for Microsoft OneDrive, visit Onedrive configuration consulting.
Cloud Integration Services for At-Home Workers
Progent can provide fast and affordable remote support for helping businesses to create, manage and optimize cohesive network models that incorporate internal data centers, at-home workers, branch offices, and public cloud services. Progent offers expertise for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters fix issues with cloud connectivity, authentication, and cybersecurity.
Azure is a leading platform for public cloud services that enables you to utilize infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure includes over one hundred services services including the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help you to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure for telecommuters by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's consulting services for Microsoft Azure, see Microsoft Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of client productivity software and cloud services offered by subscription. Microsoft applications and cloud services are marketed in a selection of bundles designed for customers ranging from individuals and households to large corporations. Progent can provide fast and easy remote access to experts familiar with Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to assess the numerous subscription plans offered with Office 365 and configure 365 applications for your remote workers to achieve maximum business value. For details about Progent's support services for Microsoft Office 365, refer to Office 365 integration services.
Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Office 365 Exchange Online provides the advantages of reduced spending for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, enabling you to create hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for occasional help to guide you past tough IT roadblocks and also offer end-to-end project management outsourcing to make sure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting expertise for Microsoft 365 Exchange Online, visit Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the industry's top provider of cloud-based services. Progent can provide fast and economical online contact with cloud integration consultants who can assist your business to plan, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to build a high-uptime network model to make sure your users have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, see Amazon AWS consulting support.
Google Cloud Platform is a leading suite of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your business to scale your current IT assets with the Google Cloud, and Progent's database experts can show you how to make your mission-critical apps cloud friendly so your telecommuters can benefit fully from Google Cloud services. Progent's consultants can help you to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and streamline access control for teleworkers with Google Cloud Identity services. Progent's experts can also assist your business to utilize GCP's unified management tools to administer and monitor your Google Cloud ecosystem. For details, see Google Cloud Platform consulting support.
Help Desk Call Center Support for Remote Workers
A rapid, company-wide transition to a from-home workforce, which could be activated by an epidemic or as an element of a disaster recovery/business continuity plan, can overwhelm even the most efficient in-house Support Desk. Progent's Help Desk services allow businesses to outsource or augment their Help Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk services utilize Progent's nationwide network of online technical support experts along with world-class ticketing and tracking technology to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 desktop technical support from initial help requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables from-home workers to check or revise their current tickets, enter details, and upload screenshots or attachments. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to deal with advanced problems. For details, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Augmentation Service allows your business to augment your current Support Desk staff by sharing responsibilities for Support Desk services transparently between your regular IT support organization and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Call Center service uses a collective support solution utilizing the number one professional services automation (PSA) tool for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Support Desk Supplementation Services can help your company to provide best-in-class technical support to your at-home workforce, go to Progent's Call Center augmentation Services.
Cybersecurity for Remote Workers
Teleworkers often run their personal equipment and work in an unsecured space. This worsens their vulnerability to cyber attacks and requires careful use of security appliances, remote security monitoring, and the creation of security policies that follow leading practices. Progent's veteran roster of certified cybersecurity experts can assist you to design, deploy and manage a compliant cybersecurity environment that guards critical information in IT networks that include an at-home workforce.
- Firewalls allow companies to build a network environment that can be safely accessed by on-premises users and by an at-home workforce, mobile workers, vendors, customers, and the public. Next-generation firewall devices permit you to assign and control different access rights to various groups of users and to scale your IT network and adjust your security profile as your company evolves and as network attacks become increasingly complex. Progent supports both current and older security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, see firewall support expertise.
- Remote Endpoint Monitoring makes it possible to watch over the various devices utilized by an at-home workforce and either block or spot and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on every protected endpoint, monitoring all activity and using state-of-the-art AI technology to identify zero-day attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the impacted device from the network to contain the malware. Because the ProSight ASM software agent is self-contained, endpoints stay protected even if they are not connected to the Internet. For details about ProSight Active Security Monitoring, see remote endpoint security monitoring for an at-home workforce.
- Security Audits can evaluate the vulnerability of your network to all classes of outside and local security threats for a network that incorporates teleworkers. Progent can deploy online, automated cybersecurity inventory software for quickly and affordably uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be provided by security experts with top credentials including CISM, ISSAP, and GIAC, can help your business to audit your procedures and governance policies and review your WAN infrastructure to enable you to implement the highest level of security for your telecommuters.
Data Protection for Teleworkers
The field of Data Protection involves saving and recovering critical data so as to prevent data loss and reduce recovery time and effort in case of storage system failures due to equipment breakdowns, programming glitches, operator mistakes, malware, or other causes. Reliable data protection strategies can be particularly difficult to architect and manage in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for telecommuters must cover multiple kinds of user-owned endpoints. Progent offers quick online access to consultants knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and handhelds. Popular backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity specialists can assist you to create, document and test a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Endpoint Manager features a unified platform for safeguarding critical data by controlling local, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and applications. Remote endpoint devices can be user owned or business owned. IT administrators managing the endpoint computers of telecommuters can use Intune to provision and authenticate apps on devices, push patches and certificates, configure policies for permission to access information and resources, set passwords, establish VPN connections, determine how teleworkers share data, set up threat protection, verify security compliance, and erase sensitive information from missing, stolen or deactivated devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS devices. To learn about Microsoft Intune and to find out how Progent can help your company to use this platform to administer the endpoint computers of your telecommuters, go to Intune remote device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for access control, application management, and setup management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product via a perpetual license. Top features of VMware Workspace ONE include fast remote provisioning of new laptops, quick onboarding of new users, policy set up and enforcement for all categories of devices, unifies management reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based services. To learn about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Centennial, Colorado company, phone
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Top Services Azure and Android integration
Top Ranked Azure migration Integration Firm
Progent can help you with any phase of Microsoft Azure integration such as needs analysis, readiness assessment, solution architecture, pilot testing, deployment, centralized management, performance optimization, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN connections so your users can securely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure resources.
Meraki MR84 Access Point IT Services
Meraki Wireless Access Point Consultant Services
Progent's Meraki wireless access point experts provide online and onsite support services to help businesses of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, ASR routers and firewalls to create a seamless network infrastructure that delivers the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or device.
Microsoft Dynamics GP Update Planning Consultant
Microsoft Expert Dynamics GP Upgrade Professional
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided system integration, software development, education, and troubleshooting services since the platform's debut. Progent can provide high-level expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, pilot, and carry out a cost-effective migration from a an outdated release to the latest version of Microsoft Dynamics GP.
Live Communications Server 2007 Consulting
Live Communications Server IT Consulting
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering advanced protection, transparent compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved operational efficiencies, increased worker productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant IM platform. Effective deployments of Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
Remote Employees VoIP Integration
Offsite Employees IP Voice IT Services
Progent can assist small and medium-size organizations to set up VoIP platforms to give their at-home employees the benefit of virtual extensions of the corporate phone system.
Contractor Job Freelance Microsoft Consulting
Urgent Independent ERP Contractor Open Positions
Progent's Experts Group provides support in important areas that include Apple OS networking and applications; Support for Linux-based, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical application help; CIO, management information analyst, and project management outsourcing; Special program design and deployment; Web, eCommerce, Electronic Data Interchange, and client information portal development and integration; Database management and efficiency consulting; Management information expertise; and Telecom systems consulting.
MSCRM IT Services
Customer Relationship Management Help and Support
Microsoft CRM helps mid-market businesses nurture positive client interactions. Integrated Sales and Customer Service components enable in-house staff to share information to help promote selling success and offer consistent, effective customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.
Remote Offsite Employees Cloud Integration Computer Consulting
IT Services At Home Workforce Cloud Integration
Progent can help small and medium-size companies to provide their remote workforce with efficient integration with cloud services.
Immediate Service Reports Integration Support
Services Documentation IT Consultants
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local support firms who provide scant documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by each staff member to every client. The practice of detailing and organizing support records allows more efficient service and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release vital service information.
Meraki MR53 Access Point Troubleshooting
Cisco Certified Experts Meraki MR53 Access Point Network Consultants
Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and support services to assist you to plan, install, manage, tune, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist you to design and deploy hybrid environments that combine local and cloud-hosted resources and that provide easy access, advanced security, streamlined management, and consistent performance for all your mobile and desktop endpoints.
SQL Server Integration Services Coding
SSIS Reporting
Progent can provide remote and on premises consulting to help your organization with any facet of business intelligence reporting ranging from debugging or modernizing applications to planning and implementing a comprehensive BI environment. Progent's BI consultants can assist your company to support your existing reporting environment, help you to migrate databases and applications from a discontinued reporting product to a modern one, and deliver custom remote mentoring tailored to your individual requirements. Progent’s management reporting and analytics consultants can provide expertise in all popular BI reporting tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Remote Support Services VirtualPC for Apple Mac
Online Technical Support VirtualPC for macOS
For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there are two basic solutions for using Windows-only software on a Mac: an external connection to an actual Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Windows-based PC to run Microsoft Windows applications and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so you are able to run Windows software locally. Progent's Mac technology consultants can assist your organization to maintain these solutions for using Microsoft Windows software on your Macs and can in addition assist your organization to assess and install third-party products for Windows PC simulation.
Intrusion Detection Juniper SA700 SSL VPN
Juniper SA Series SSL VPN Security Consultants
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Ubiquiti's UniFi XG AP WiFi access points Consultants
Ubiquiti UniFi WiFi Professionals
Progent can provide quick access to the skills of seasoned wireless consultants who can help you to assess the benefits of Ubiquiti UniFi wireless access points for your company and assist you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and position Ubiquiti UniFi wireless access points for optimal signal coverage and throughput.
24/7/365 Manager Small Office
Microsoft Expert Small Business Small Business Network Consulting Services
Progent offers organizations of any size enterprise-class IT remote or on-premises consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.
Consulting Services Microsoft AD
Microsoft AD Consultants
Microsoft Windows Active Directory demands extensive hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Certified engineers are experienced in designing, integrating, and maintaining sophisticated Enterprise AD installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta software configuration objects in online AD environments, and repair of unsuccessful installations of Active Directory and Active Directory-associated applications.
Technology Professional VMware VCDX-NV certified
Professional VMware NSX Disaster Recovery
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to confirm full service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and administer a DR solution powered by VMware SRM and VMware NSX.
Windows 8.1 Training Support Outsourcing
Professional Windows 8.1 Backup and Restore
Microsoft Windows 8.1 is engineered to run on computers from smartphones and tablets to power-user desktops. A wealth of innovative features, including touch screen support and iconic live tiles user interface, offer a broad selection of advantages for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you gain significant competitive value from the operating system's various technical enhancements.
Microsoft Dynamics NAV Information Technology Consulting
Top Development Macola
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your specific business needs. Progent’s Microsoft support experts provide expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting services for secure, company-wide information sharing as well as integration with CRM packages.
24 Hour Offsite Workers Security Support
Online Consulting Offsite Workforce Security
Progent can assist small and mid-size companies to set up security defense solutions and provide cleanup expertise for work-from-home employees.
Security Firms Postini Spam Filtering
Support and Help Postini Reseller
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
SCCM 2007 Policy Settings Technical Consultant
24x7 SCCM 2007 Mobile Device Management Network Engineer
Progent can help you to maintain System Center 2007 Configuration Manager to simplify operations, improve security, and boost productivity by making sure that critical applications stay current, managing product licenses, and reporting usage profiles to help you make informed purchasing choices. Once you are ready to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
Open Now Citrix StorageLink Engineer
Citrix Essentials Professional
Progent's Citrix experts can help you to evaluate the business benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and recoverability of your virtual network while reducing the cost of resources and operations and simplifying administrative processes.
Top Rated QTS Internet Data Center Consult
QTS Sacramento Colocation Center Consult
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation facility or if you are planning on moving your main or offsite backup system to the Herakles data center, Progent offers a variety of cost-effective services such as data center migration, equipment deployment and updates, infrastructure improvements, comprehensive project management, virtualization configuration, remote network monitoring, automated system administration, application development, disaster recovery solutions, security assessment, and the use of the Progent Test Lab.
Setup Best Practices
Microsoft Consulting Best Practices Computer Consultancy
Progent’s team of Microsoft and Cisco Premier experts average more than a decade of hands-on industry background, at the front lines of IT service, performing a wide range of IT tasks for a large array of clients. Each Progent support professional shares a refined set of individual best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting staff. This means that you get not only expert IT capability, but also a consultant with proven methods for applying technical knowledge to resolve actual IT problems quickly.
Cisco Help Desk Consultant Services
Computer Support Help Desk Support and Setup
The Contact Center support delivery model adopted by Progent's Technical Response Center gives small and midsize businesses an dependable alternative to dependence on independent service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency assistance, escalation capability to appropriate engineers for handling the most complex issues, support consistency and dependability, prompt follow-up overseen by veteran service administrators, a variety of convenient mechanisms for requesting service tasks, and excellent process transparency enabled by trouble ticket tracking and accessible through a web-based portal.
Information Technology Consulting SQL Server 2017 SSRS
SQL Server 2017 and Amazon Marketplace Web Service Network Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out a cost-effective migration of your current SQL Server environment to any network model including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and on budget.
Juniper Junos J-Web IT Services
Juniper Junos Network and Security Manager Cybersecurity Organizations
Progent's Juniper Networks-authorized network engineer can help your company to plan and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and upgrade efficiently from discontinued devices to the latest releases. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to enable you to streamline the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.
Consultant Active Directory Review
ProSight Network Asset Report Consulting
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer AD environment. Both options also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include simpler management, improved compliance with government and industry security standards, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime.
Consultant UNIX, Windows
UNIX with Windows Professional
If your company is producing UNIX-based software in an environment that includes MS Windows-based processors, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your area of high-value know-how without the continual hassle of managing your business network. By using smart server monitoring and by providing online and in-person support when your company needs it, Progent offers an economical way for maintaining an IT system that features high dependability, protection, and performance. Progent's developer support offerings include comprehensive it outsourcing, virtual infrastructure, remote and in-person support and repair, 24x7 monitoring services, and Help Desk services.
Windows Server Hyper-V 2016 Migration IT Consulting
MCSE Expert Certified Hyper-V 2016 Linux Consultant
Windows Hyper-V 2016 utilizes key technologies first designed for and proven on Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a smooth upgrade strategy, train your IT management and technical support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
FAQ about Cisco CCNA Telecommuter Jobs
Career Opportunities FAQ about Moonlight Network Consultant
To see replies to common questions concerning being employed by Progent, refer to Jobs at Progent Q&A.
Urgent Application Monitoring Support and Setup
Technical Support Services 24x7 Network
Even if your company has a minimal network services staff and a modest technology budget, your information system can still feature the same high reliability and performance that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT professionals, the latest network management products for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital business applications and hardware up and running.
Program Development
Reports Java
For help creating, improving, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent’s expert team of programmers, relational database architects, and software project managers can help ensure you get the project completed on schedule and within your budget. Progent's seasoned software developers can provide affordable and efficient remote help for projects as small as creating VBA scripts for Office Excel or as challenging as developing mission-critical database applications based on Microsoft SQL Server or Oracle.
24x7 Juniper SRX240 Router Testing
Juniper SRX Series Router Security Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
System Center 2016 and Skype for Business Integration Online Technical Support
IT Consulting SCDPM 2016
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
24-7 Microsoft Azure Virtual Machines Programming
Microsoft and Cisco Microsoft Azure AD configuration Design Firms
Progent can help companies of any size to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.
CISSP Certified security Systems Engineer Engineers
CISSP Certified Security Analyst Specialist
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can help implement efficient security systems that protect a small office against modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile clients accessing network resources spread over multiple physical datacenters and various clouds.
Solaris Online Information Technology Outsource
Solaris Remote Consultancy
Progent offers nationwide online phone support and consulting services for businesses that run UNIX, Linux, or Sun Solaris networks or whose information systems feature a mix of UNIX and Microsoft Windows technology. Remote IT help provides optimum return for your information technology dollar by protecting client productivity and shortening the hours charged for computer analysis and repair. Sophisticated online support utilities and skilled technicians and engineers allow Progent to handle the majority of network problems without wasting time and money by traveling to your location. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist you with the most difficult system problems.
Network Load Balancing Remote Support
Support High-Availability Systems
Progent’s high availability system consultants offer reliability support, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, non-stop data center support, and other high-availability operations support to help your organization design a non-stop network for mission-critical applications. Progent has the experience to develop economical, fault-tolerant networks by deploying the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-site network with a fully mirrored Internet connection and efficient system load balancing.
Cisco Network Management Tech Outsourcing
24-Hour Cisco Certified Network Management Network Consulting Services
Progent's Cisco-Premier network consultants can assist you to use Cisco's network management tools alongside a variety of powerful third-party products to build a comprehensive network management solution to keep your network operating smoothly, fully utilize expensive resources, protect your data, recover rapidly from hardware failure or malicious attacks, and enable you to expand or reassign network resources intelligently and economically as your business evolves.
QTS Internet Data Center Consultants
QTS Data Center Sacramento Specialist
The QTS Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your primary or disaster recovery system to Herakles/QTS, Progent offers a variety of budget-friendly services that include data center migration, equipment deployment and upgrades, network improvements, comprehensive project management, virtual server configuration, remote monitoring, centralized system administration, application development, business continuity planning, security evaluation, and the use of Progent's Test Lab.
Largest Amazon cloud AMI Coder
Amazon EC2 endpoint Integration Firm
Progent offers affordable online support to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed support to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
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