Centennial Work from Home Employees Configuration Consulting Company
System Design, Integration, Management and Help Desk Consulting
Expanding your remote workforce can have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Centennial company to pick the right technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for helping you past challenging technical bottlenecks to full project management to help you successfully complete business-critical tasks.
Progent's consultants can assist Centennial, Colorado businesses to with any aspect of building a high-performing remote work environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Infrastructure for Telecommuters
Configuring the physical and software infrastructure required for a remote workforce can be particularly complex if you have to accommodate a mix of worker-owned equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware releases. Progent's background providing online support for both legacy and current technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for implement necessary upgrades. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:
- VPN connectivity allows you to establish a safe tunnel for authorized remote employees to use IT assets situated at your company datacenter or in a public cloud. Progent can help you to deploy and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect client software for safe VPN tunneling for a broad range of endpoint devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to view and use a data center PC's desktop. This provides network managers substantial control over the computing environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier remote support for integrating home routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently utilized by at-home employees to connect to their router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup help.
- Internet connectivity methods affect the speed and reliability of connections between telecommuters and the corporate network. Line-of-business processes might require backup Internet connections in case the normal connection fails. Progent can provide expertise for identifying ISPs, picking sensible bandwidth and data volume offerings, and setting up high-availability Internet access. See Internet connectivity solutions.
VoIP Solutions for At-Home Workers
Expanding the company PBX system to include teleworkers is critical to supporting an effective work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to support remote users. Many larger organizations rely on Cisco's modern or older products for IP voice management. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages additional combined media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver online deployment and troubleshooting expertise.
Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading technology companies enable online meetings, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many companies utilize multiple products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to maintain your current conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's leading communications product that enables presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business clients to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and assist your business to tune your network infrastructure to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful environment of productivity apps that create a cohesive user experience for exchanging information throughout a corporate network and on a broad range of endpoint computers. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their initial releases and can help your company to deploy these critical collaboration products to optimize the effectiveness of your remote workers.
SharePoint uses web entities to allow collaboration and knowledge delivery by offering policy-driven delivery of content, business processes, and utilities for looking through enterprise-wide business data. SharePoint allows you to create protected portals that allows at-home workforce to view and edit consolidated corporate intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting services, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, go to planning and configuration consulting for Exchange.
OneDrive is Microsoft's shared cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues can access them securely via a browser. Provided with Microsoft Office and Microsoft 365, OneDrive allows remote workers to co-author files. Revisions created offline are synced when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, go to Onedrive configuration experts.
Public Cloud Integration for Remote Workers
Progent can provide affordable remote assistance for helping organizations to build, manage and repair cohesive network models that include physical data centers, at-home workers, branches, and cloud resources. Progent can provide top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve issues with cloud access, authentication, and security.
Azure is a leading platform for public cloud software and services that enables you to utilize infrastructure, servers, and key apps running on Microsoft's extensive cloud. Azure features more than one hundred cloud-based services including the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you create secure connections to Azure services for teleworkers by setting up and debugging firewalls and VPN tunnels. To learn about Progent's consulting expertise for Microsoft Azure, visit Microsoft Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of client productivity applications and cloud-based services offered by subscription. Office apps and cloud services are provided in a selection of plans intended for users ranging from students and households to large enterprises. Progent can provide fast and easy online contact with experts knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help you to evaluate the various subscription plans available for Microsoft 365 and configure 365 applications for your remote workers to achieve maximum business value. To learn about Progent's expertise for Microsoft 365, visit Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the benefits of reduced costs for data center infrastructure, easier management, dynamic scaling, high availability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate transparently with local Exchange environments, enabling customers to create hybrid networks. Progent's Exchange experts are available for occasional assistance to guide you through challenging technical roadblocks and also offer end-to-end project management outsourcing to make sure your teleworkers have convenient and secure access to your Microsoft 365 Exchange Online environment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, refer to Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's leading source of cloud-based services. Progent can provide rapid and economical online contact with cloud connectivity experts who can assist your business to design, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to build a high-availability network model to make sure your users have a productive computing environment whether they are working from your main office, a remote branch, at home, or on the road. For details about Progent's consulting services for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular suite of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to extend your existing IT resources with the Google Cloud, and Progent's database experts can show you how to make your key apps cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent can help your organization to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage system with GCP Storage services, and simplify access management for teleworkers with GCP Cloud Identity services. Progent's experts can also help you to use GCP's unified management technology to administer and monitor your GCP environment. For details, refer to Google Cloud Platform integration services.
Help Desk Support for At-Home Workers
A rapid, organization-wide switchover to a telecommuter business model, which could be driven by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient internal Help Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide network of online technical support specialists combined with world-class ticketing and follow-up technology to provide an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop support from help requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to check or revise their current trouble tickets, enter information, and append screen captures and attachments. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 desktop support charges, and Progent makes available optional rapid escalation to Level 2 and Level 3 support experts to deal with advanced issues. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Supplemental Service enables your company to expand your existing Help Desk Call Center staff by sharing delivery of Call Desk services seamlessly between your in-house support staff and Progent's extensive roster of PC support technicians and subject matter experts. Progent's co-managed Call Desk service uses a co-sourcing support solution utilizing the number one professional services automation tool for managing service requests and ticketing, establishing ownership, monitoring progress, and producing management reports. For information about how Progent's Call Center Supplementation Services can help your business to provide best-in-class IT support to your teleworkers, visit Progent's Help Desk Call Center supplementation Services.
Cybersecurity for Telecommuters
Work-from-Home (WFH) staff members commonly use their own computing devices and often work in a poorly secured physical space. This situation multiplies their vulnerability to cyber attacks and calls for judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the creation of security policies built on leading practices. Progent's veteran group of data security support consultants can help you to design, deploy and manage a compliant cybersecurity solution that protects critical information assets in environments that incorporate an at-home workforce.
Firewalls allow companies to build a network environment that can be safely utilized by on-premises users as well as by telecommuters, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall appliances allow you to assign and manage appropriate permissions to various classes of users and to expand your network and modify your cybersecurity posture as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall integration expertise, go to firewall support expertise.
Online Endpoint Monitoring makes it easy to track the disparate computers utilized by an at-home workforce and either block or spot and respond to the latest threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on every protected endpoint, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect new threats on arrival. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the targeted endpoint device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, visit remote endpoint security monitoring for telecommuters.
Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a secured online account and give your password you are requested to verify who you are via a device that only you have and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized for this added form of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may register multiple verification devices. For more information about Duo two-factor identity validation services, go to Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the vulnerability of your information system to all types of external and internal security attacks for a network that includes telecommuters. Progent can run online, automated cybersecurity inventory software for rapidly and economically detecting a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be managed by security professionals with advanced certifications such as CISM, CISSP, and GIAC, can help your company to audit your workflows and governance policies and review your network infrastructure to allow you to design the highest level of security for your remote workers.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper describing critical things to concentrate on for securing an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
Data Protection involves backing up and restoring vital data so as to prevent data loss and minimize recovery time in case of storage system problems resulting from equipment breakdowns, programming glitches, operator mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly difficult to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for telecommuters must address diverse kinds of personally owned endpoint devices. Progent offers fast online access to consultants knowledgeable about a wide array of products for backing up Windows, Apple and Linux/UNIX servers and desktops as well as laptops, tablets and handhelds. Leading backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity strategies typically anticipate circumstances that call for a rapid switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your business to develop, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Endpoint Manager offers a unified environment for safeguarding corporate data by controlling local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and applications. Remote endpoint computers can be user owned or company owned. Network administrators managing the endpoint computers of telecommuters can utilize Intune to deploy and validate apps on devices, push patches and certificates, configure rules for permission to access information and resources, manage passwords, establish VPN tunnels, control how home-based workers share data, establish threat defense, ensure security compliance, and erase corporate information from lost, stolen or deactivated devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and to find out how Progent can assist your company to use this platform to administer the endpoint computers of your teleworkers, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that helps network administrators to keep offsite endpoint devices current and protected. Workspace ONE uses VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual application delivery technology for access control, app management, and configuration management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a perpetual license. Top features of VMware Workspace ONE include fast remote deployment of out-of-the-box laptops, immediate onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud services. For information about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Centennial, Colorado company, phone
An index of content::
Power BI and SSAS Programming Firm
Programming Company Power BI Integration
Progent's Power BI consultants can assist you to design, install, manage, update or troubleshoot your Power BI solution. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud based, or hybrid architecture to run Power BI.
Barracuda Backup and vSphere Computer Consulting
Barracuda Backup Local Technology Consulting
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help your business to plan, configure, manage and troubleshoot a BDR solution based on Barracuda Backup.
Nation Wide Support Small Office IT Consultant
Massachusetts Network Design Consultant
Progent's Technical Response Center provides low-cost national after-hours remote troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 telephone help and remote secure computer access to isolate and repair technical problems rapidly and economically.
Microsoft Expert Setup and Support Comprehensive Event Management
Microsoft Expert System Center Operations Manager Integration Services
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM environments and offer organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
VMware vRealize Automation vRA Engineers
VMware Site Recovery Manager and NSX Integration Consultants
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable workflow for restoring services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to design, configure, test and administer a disaster recovery solution powered by VMware SRM.
WatchGuard XTM Firewall Security Consultancies
WatchGuard Firebox T15 Firewall Firewall Support
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Immediate Citrix NetScaler Engineer
Professionals Citrix VHD desktops
Citrix has developed a comprehensive line of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic advantages of Citrix technology and show you how to plan, validate, implement, optimize, and support Citrix virtualization platforms.
Emergency Setup and Support MS CRM
Support and Integration MSCRM
Microsoft CRM helps small businesses nurture positive client relationships. Integrated Sales and Customer Service modules allow in-house staff to share information to help promote selling success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service data.
wireless IP phone security Technology Consulting Services
Wi-Fi IP phone integration Support and Help
Progent's Wi-Fi IP phone configuration and troubleshooting experts can provide remote and on-premises support to help you build and maintain a Cisco Wi-Fi IP phone solution by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Upgrade Consulting UNIX
Solaris Migration Consultants
Progent can help your company to design and implement a smooth migration from a Sun Solaris-powered information system to a network powered by Microsoft Windows and suited for running Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can assist you to guard your information and reduce productivity discontinuity by designing an efficient transition plan that preserves your current assets in Solaris software and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing infrastructure, transition planning and testing, MS Exchange migration support, data and application software porting, and processor and storage migration and consolidation.
Online Cisco Certified CCIE Computer Companies
Cisco Technology Consulting
Progent can assist you to utilize Cisco's networking products to create a solid basis for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, manageability, availability, and recoverability.
Remote Workers Collaboration Information Technology Consulting
Support Offsite Employees Collaboration
Progent can help small and mid-size companies to deploy collaboration platforms to make it easy for their at-home workforce to benefit from productive interaction with colleagues and other stakeholders.
Printer firmware patch management Consultants
Router patch management Consultant Services
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Ubiquiti UniFi XG switch Services
Consultant Ubiquiti UniFi XG AP WiFi access points
Progent offers quick access to the expertise of veteran wireless specialists who can assist organizations to assess the value of Ubiquiti UniFi Wi-Fi access points for your business and help you to design, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, configure, and position Ubiquiti UniFi wireless APs for your required coverage and throughput.
Hybrid Exchange Online and Exchange on-premises Help and Support
Outlook autodiscover On-site Technical Support
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated Exchange components to reduce capital expense and management hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to assist your organizations to assess the potential advantages of Exchange Online, design a solution that aligns with your business needs and IT budget, implement a non-disruptive migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and deliver ongoing consulting and technical support.
ProSight DPS ECHO Cloud Backup Services Onsite Technical Support
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consulting Services
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your business-critical information.
SharePoint Server 2007 Online Support Services
24/7 Office SharePoint Server 2007 Support and Help
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for implementing Microsoft SharePoint 2007, advise you on the appropriate version of SharePoint for your application, provide configuration and integration services, assist you to install MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application software to operate with SharePoint 2007, develop a comprehensive security strategy that encompasses portal solutions, and deliver maintenance and Help Desk support.
Exchange 2007 Computer Consulting
Engineer Microsoft Exchange 2007
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to complete your move quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
ASA Firewalls Help and Support
Cisco firewall IPS Computer Consulting
Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Office 365 Online Technical Support
Microsoft 365 Android Integration Consultants
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
On-site Support Temporary Staffing
Cisco Certified Expert Temporary IT Admin Staffing Network Engineer
Progent's short-term staff augmentation services enable you to meet the need for network professionals without dealing with the expense and hassle associated with vetting and recruiting reliable technical help and without increasing your permanent workforce.
Small Business IT Technical Support Company
Small Office Network Installation
Progent provides the services of Microsoft and Cisco-Certified IT consulting experts to show clients economical alternatives to help businesses optimize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide corporations, Progent's network consultants can show you how to enhance your information system's e-mail infrastructure, protection, availability, throughput, and system management.
Microsoft Windows 7 Evaluation Specialists
Windows 7 Help Desk Setup and Support
Progent's certified consultants can help you to test
24/7 Microsoft System Center Operations Manager Integration Services
Computer Engineer Remote Monitoring and Reporting
Progent offers a selection of network service bundles for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation network and system management product that monitors the reliability, performance, and security of your information system and identifies incipient troubles before they can bring down your network. With Progent's affordably priced IT service packages, small companies can choose a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
SentinelOne Ransomware Recovery Consultant Services
Support Endpoint Virus Immunization
ProSight Active Security Monitoring utilizes next generation behavior-based AI tools by SentinelOne to guard endpoints as well as servers and VMs against familiar and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Exchange 2003 Server Upgrade Help
Microsoft Exchange 2003 Remote Support
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
High Availability Networks Help and Support
Award Winning Microsoft Windows 2003 Cluster Server IT Consultant
Progent's Disaster Recovery/Business Continuity consultants have in-depth backgrounds helping small businesses to reduce network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore solutions, and transparent system maintenance. Progent's business continuity experts can assist you to develop and validate an efficient business continuity plan that aligns with your business needs and budget. Progent's disaster recovery engineers can assist you to design, deploy, and manage resilient technologies including non-stop Internet access, virtualized servers, clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
Remote Support Services Microsoft Management Reporter
Cisco Expert Oracle DBA Engineer
Progent's team of expert software programmers, relational database architects, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by offering database designers and programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development technologies and can help businesses to create, expand, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
SSAS Coder
Power View Developer Firms
Progent offers online and on premises consulting to help you with any phase of business intelligence reporting ranging from debugging or enhancing reports to planning and implementing a comprehensive BI environment. Progent's BI experts can help you to maintain your current reporting environment, assist you to migrate reports from a discontinued reporting product to a current one, and provide as-needed online training to meet your individual needs. Progent's business reporting consultants can provide expertise in the leading business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Professional Teleworker
Work at Home Troubleshooting
Progent has two decades of experience helping small and mid-size companies to plan, implement, tune, administer, and troubleshoot computer networks that support telecommuters.
Consulting Services MSP360 Managed Backup
Onsite Technical Support MSP360 Desktop Backup
Progent's data protection experts can assist your company to create, implement and debug a backup solution built around MSP360 software. MSP360 offers file or image backup/restore for VMs and physical machines, supports all leading public clouds, and permits you to create a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from user miscues, system glitches, malicious insiders, and malware assaults such as ransomware. To learn more, go to ProSight Data Protection Services 360 Backup services.
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