Centennial Work at Home Employees Solutions Consulting Partner
Solution Planning, Integration, Management and Help Desk Consulting Experts
Expanding your remote workforce can have a major effect on IT infrastructure, security, and corporate culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Centennial company to select the right tools and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Centennial, Colorado companies to succeed with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed to support a remote workforce can be especially challenging if you must accommodate a combination of personal hardware like PCs and notebooks, routers, and Wi-Fi APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience providing remote support for both legacy and modern IT products in virtual office venues allows you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making essential updates. Support services available from Progent to help you to implement a productive work-at-home infrastructure include:
- VPN connectivity makes it possible to create a secure tunnel for authenticated remote employees to access IT resources situated at your corporate datacenter or in a public cloud. Progent can help you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing remote VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's AnyConnect client software for secure VPN tunneling for a broad range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a telecommuter to see and interact with a remote PC's desktop. This technology provides IT managers substantial control over the computing ecosystem of at-home employees and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent offers expert online support for configuring routers from all major vendors. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically shared by the whole family and visitors, are frequently utilized by at-home employees to connect to their router for work. This can cause throughput and cybersecurity issues. Progent can assist you to mitigate these problems by delivering services that include Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti wireless access point integration help.
- Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the company network. Vital applications might demand redundant Internet access in the event the normal connection fails. Progent can provide expertise for picking ISPs, selecting sensible service offerings, and integrating fault-tolerant Internet connections. See Internet access integration services.
IP Voice Solutions for Teleworkers
Extending the business phone system to accommodate teleworkers is vital to maintaining an effective work-at-home solution. A variety of cloud-based VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or older platforms for VoIP solutions. Progent can assist organizations of all sizes to design or maintain a remote IP voice service that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses tune their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager manages additional mixed media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consultants.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and deliver on-demand deployment and troubleshooting services.
Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from major vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies use a mix of products to meet the needs of their various partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing environment and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your remote employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex and for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to optimize your network architecture to run them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful environment of applications that deliver a consistent user interface for exchanging data and ideas throughout multiple sites and on a wide range of endpoint computers. Progent has delivered online consulting support for SharePoint and Exchange since their first publication and can assist businesses to deploy these flagship collaboration platforms to maximize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams can enable chat, video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its full range of features. To learn more about Progent's consulting services for Microsoft Teams and Teams Premium, visit solution design and configuration expertise for Microsoft Teams.
SharePoint uses web entities to allow collaboration and knowledge delivery by providing policy-driven access to content, business processes, and utilities for looking through enterprise-wide information silos. SharePoint permits you to create secure portals that allows remote workforce to view and update consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint consulting services, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, refer to planning and configuration consulting for Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to the OneDrive service, and co-workers anywhere can access them safely via a browser. Provided with Office 365, OneDrive enables remote employees to co-author documents. Revisions made offline are synced when you reconnect to the Internet. For details about Progent's consulting expertise for OneDrive, refer to Onedrive integration experts.
Cloud Integration Services for Telecommuters
Progent offers advanced remote support for helping businesses to build, maintain and troubleshoot integrated network architectures that combine physical data centers, remote workers, branch offices, plus cloud resources. Progent can provide top-tier consultant for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix problems with public cloud access, authentication, and security.
Azure is a popular platform for cloud services that allows you to utilize IT infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Azure offers more than one hundred services services such as the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help you to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design backup and recovery solutions with Azure Backup. Progent can also show you how to create secure connections to Azure services for telecommuters by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's expertise for Microsoft Azure, refer to Microsoft Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of client productivity applications and cloud-based services available on a subscription basis. Office apps and services are provided in a variety of bundles designed for customers ranging from students and households to large enterprises. Progent can provide quick and affordable remote access to experts knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the various subscription bundles offered with Microsoft 365 and configure 365 applications for your telecommuters to achieve maximum business value. To find out about Progent's expertise for Microsoft 365, see Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of reduced spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate seamlessly with local Exchange environments, allowing customers to create hybrid information systems. Progent's certified Exchange consultants can provide occasional assistance to guide you past tough IT roadblocks and can also provide comprehensive project management outsourcing to ensure your at-home workers have convenient and safe access to your Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, go to Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's top source of cloud services. Progent can provide quick and economical online contact with cloud connectivity experts who can assist your organization to plan, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to build a high-uptime network model so your employees have a productive computing environment whether they are working from your headquarters, a remote branch, from home, or on the road. To find out about Progent's consulting services for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud Platform is a leading collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to scale your existing IT assets with the Google Cloud, and Progent's database consultants can help you make your critical apps cloud friendly so your at-home workers can benefit fully from Google Cloud Platform services. Progent can assist your business to set up VMs on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage services, and simplify identity control for remote workers with Google Cloud Identity. Progent can also help your organization to use GCP's management tools to control and monitor your GCP environment. For details, go to Google Cloud Platform (GCP) consulting expertise.
Help Desk Support for Teleworkers
A rapid, organization-wide switchover to a telecommuter business model, which might be the result of a pandemic or as an element of a business continuity process, can overstretch even the most efficient internal Support Desk. Progent's Call Center services make it possible for businesses to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services utilize Progent's extensive team of remote IT support specialists combined with world-class trouble ticketing and tracking technology to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from initial service requests through ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows at-home employees to monitor or edit the status of their current tickets, enter information, and append screen captures and attachments. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical support charges, and Progent offers the option of fast escalation to Level 2 and Level 3 support experts to deal with complex problems. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Supplemental Service enables your company to expand your existing Help Desk Call Center team by splitting delivery of Call Desk services seamlessly between your in-house IT support staff and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's shared Support Desk service uses a collaborative support model utilizing the number one professional services automation (PSA) tool for handling help requests and trouble tickets, establishing ownership, tracking progress, and generating reports. To find out how Progent's Call Desk Supplementation Services can help your company to provide best-in-class IT support to your from-home workers, refer to Progent's Support Desk augmentation Services.
Security for Remote Workers
At-home employees typically use their own computers and usually operate in a poorly secured physical area. This increases their susceptibility to cyber attacks and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive user training, and the creation of policies built on leading practices. Progent's seasoned group of IT security support consultants can help you to design, deploy and maintain a compliant security solution that protects critical IT resources in networks that include remote workers.
Firewalls enable you to create a network that can be safely accessed by on-premises users as well as by teleworkers, mobile workers, vendors, clients, and the public. Modern firewall appliances allow you to assign and manage different permissions to different groups of users and to scale your network and adjust your security as your company evolves and as network attacks become more complex. Progent supports both new and legacy security appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall integration services, go to firewall integration and support services.
Online Endpoint Security Monitoring makes it possible to track the various computers used by an at-home workforce and either block or spot and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the infected endpoint from the network to contain the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight Active Security Monitoring, go to remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication Service Plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a protected online account and give your password you are requested to confirm your identity on a unit that only you have and that is accessed using a separate network channel. A broad selection of out-of-band devices can be used as this added form of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may designate multiple verification devices. To find out more about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the vulnerability of your network to all types of outside and internal security threats for a network that incorporates telecommuters. Progent can run remote, automated cybersecurity inventory software for rapidly and economically detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's security audit consulting services, which can be managed by data security experts with advanced certifications including CISM, CISSP, and GIAC, can assist your business to audit your operations and policies and review your IT architecture to enable you to implement top-level security for your telecommuters.
Horizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver autonomous testing of your at-home environment as well as your internal and perimeter networks to help you identify, prioritize, fix, and confirm security weaknesses before threat actors can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can determine your current security profile. Progent can also assist you to strengthen your existing network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers optimum protection for on-prem, cloud-based, remote, and perimeter IT resources. To find out more details about Progent's threat assessment services powered by on NodeZero's pentest platform, refer to Consulting Support for NodeZero's Penetration Test Products.
Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper describing critical things to concentrate on for protecting an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
The field of Data Protection covers backing up and recovering vital data so as to avoid data loss and minimize restoration time and effort in case of storage failures due to hardware breakdowns, software glitches, operator mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to design and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for at-home workers must cover multiple kinds of user-owned endpoint devices. Progent offers fast remote access to consultants familiar with a broad range of products for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that require a rapid changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning consultants can help your company to create, document and test a DR/BC plan that includes the process of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a centralized solution for safeguarding critical data by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Remote endpoint computers can be personally owned or business owned. Network admins managing the enrolled endpoint devices of at-home workers can utilize Intune to provision and validate apps on managed devices, push patches and certificates, configure rules for permission to access information and resources, set passwords, establish VPN tunnels, determine how telecommuters share information, set up threat protection, verify security compliance, and wipe corporate information from missing, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS computers. For details about Microsoft Intune and how Progent can assist your company to use this platform to manage the endpoint computers of your at-home workers, refer to Intune mobile device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM product that allows network managers to keep remote endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a perpetual license. Key capabilities of VMware Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, unifies reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud services. To learn about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Centennial, Colorado organization, call
An index of content::
Computer Consultants ISA 2000 Server
MCSE Expert Certified ISA Server Technical Support Services
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security designs for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small company design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your network.
Solaris Consultancy
Solaris Online Consulting
If your business network combines Sun Solaris platforms with Windows, Progent can show you how to integrate your servers into a unified network that permits all your OS platforms to coexist for easy management, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's Solaris and MS Windows coexistence assistance services feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online technical support and repair, on-site technical support, and Contact Center services.
Top Quality SharePoint 2019 Taxonomy Specialists
SharePoint 2019 SMTP Authentication Integration Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a seamless intranet solution.
VMware Security Remote Support
ProSight Next Generation Endpoint Protection Onsite Technical Support
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with government and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware.
Automatic Network Diagrams Configuration
ProSight Remote Network Infrastructure Troubleshooting Computer Consultants
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, track, enhance and debug their networking hardware such as switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating devices that require critical updates, or isolating performance problems.
Expert Microsoft Certified Support Exchange Server 2007
Exchange 2007 Integration
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to complete your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the integration of third-party enhancements of Exchange 2007 Server that are in keeping with your business needs.
SCOM Management Packs IT Consultant
Professionals Microsoft SCOM 2012
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Top Rated Specialists Microsoft Hyper-V 3.0 Server Virtualization
Remote Consulting Microsoft Hyper-V Virtual Server
Progent's certified consultants can assist you to evaluate the possible benefits of Hyper-V-based virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your production software, assess your network architecture for optimal operation with virtual server solutions, help you in migrating to Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and manage Hyper-V, offer world-class consulting help for improving the security of your virtual servers, establish and test business continuity procedures that maximize network uptime, and deliver continuing consulting and maintenance including low-cost remote repair and comprehensive Help Desk services.
Online Consulting Windows Server 2022 Hybrid Configuration
Microsoft Windows Server 2022 Hyper-V Onsite Technical Support
Progent's certified Windows Server 2022 experts can help your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Cisco Computer Network Specialists
Online Cisco Certified CCIE Information Technology Installation Service
Progent can provide rapid remote access to Cisco CCIE networking experts. Progent's CCIE engineers can connect to your network using advanced remote diagnostic tools to deliver fast and affordable troubleshooting and remediation of critical network infrastructure issues.
Information Technology Consulting Small Business WAP131
Cisco Small Business WAP321 Outsourcing
Cisco's Small Business family of wireless access points are Linux-based units designed as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network consultants can provide online or onsite integration and troubleshooting services to assist your organization to design, configure, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or architecture.
scom 2016 application performance monitoring Online Support
scom 2016 high availability Professionals
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for key workloads by offering unified, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting team offers advanced remote and onsite support to help businesses of any size to design, implement, optimize, enhance and repair SCOM 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Immediate Small Company On-site Technical Support
Award Winning Troubleshooting Small Office
If you have a company network with 10 to 50 network users, Progent's IT outsourcing services free your company from over-reliance on an individual independent consultant while giving you affordable and dependable access to enterprise-class technical support. By delivering network consulting service when you require it, providing specialized knowledge for key technologies, delivering unique services such as automated network monitoring, and billing only for services you receive, Progent offers you an affordable way for optimizing the productivity of your small business information system. Progent is the intelligent way for small businesses to create and support a robust and secure IT network and to have quick access to the skilled help ordinarily restricted to enterprises who are able to support a sizeable in-house IT group.
Windows 11 Upgrade Consultant Services
Microsoft Windows 11 Specialists
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning, and Call Center services.
Cisco Firepower Management Integration Services
IT Services ASA with Firepower
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Aironet Access Point Management Setup and Support
Aironet Outdoor APs Integration Services
Progent's certified wireless networking consulting experts can help businesses of any size to plan, deploy, manage and repair Cisco Aironet Wi-Fi AP solutions to achieve the throughput, coverage, capacity, scale, security compliance and ease of management required for transparent access between Wi-Fi and wired networks. Progent offers affordable remote and onsite support for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Microsoft Certified Exchange 2016 Mailbox migration Configuration
Award Winning Microsoft Exchange 2016 Upgrade Planning Consulting
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Software patch management Services
Server patch management Consultant Services
Progent's managed services for patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints scanners, network appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Consultant Services SentinelOne Ransomware Defense
SentinelOne Endpoint Detection and Response Specialists
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Microsoft Dynamics AX Consulting Services
Dynamics NAV Applications Support
Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to suit your particular company needs. Progent's Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration support for secure, corporate-wide information sharing plus integration with CRM programs.
Windows Server 2008 Active Directory Integration
Windows Server 2008 DirectAccess On-site Technical Support
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and migration strategies, install Windows Server 2008 with your IT infrastructure and workload, educate your IT staff how to use enhanced administration utilities, and deliver continuing consulting and support via budget-friendly options such as Help Desk Call Center support and online technical assistance.
ISA Server Consultant Services
Microsoft ISA Server Professionals
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to design, install, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and manageability that your company needs.
Windows, UNIX, Solaris Network Consultant
Immediate Windows and UNIX Professionals
Progent can assist your business to design and execute an efficient migration from a UNIX-based IT environment to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you guard your information and reduce business disruption by developing an effective migration plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current environment, migration strategy and validation, Exchange migration expertise, information and application software migration, and server and storage transition and economization.
QTS Internet Data Center Consulting Services
Engineers QTS Sacramento Colocation Center
The QTS (formerly Herakles) Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if you are considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly services such as colocation relocation, system deployment and updates, infrastructure optimization, comprehensive project management services, virtual server configuration, remote network monitoring, automated system management, software development, disaster recovery/business continuity planning, data security assessment, and the use of the Progent Test Lab.
Symantec Firewall Cybersecurity Firms
Symantec Security Firewall Support
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to upgrade to more recent firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can include firewall and VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going technical help, administration, training, and security expertise.
Consultants MySQL and Windows
Integration Companies MySQL
Progent offers affordable online access to an Oracle MySQL administrator or software developer and can assist organizations of any size to integrate and manage MySQL in a robust IT infrastructure that provides high levels of speed, expandability, and security. Progent also has proven skill helping businesses port applications from Oracle to MySQL.
SCVMM 2016 and VMware Remote Troubleshooting
SCVMM 2016 and Operations Manager Support
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to provide a unified solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of VMM, design workflows for building and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide world-class Hyper-V consulting and VMware ESXi support.
Dharma ransomware recovery Consultant
DopplePaymer ransomware recovery Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Solaris Support and Help
24-7 Sun Solaris Technology Consulting
Progent's Sun Solaris family support experts offer small and mid-size businesses and software developers assistance with managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you an easy one-stop source to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Microsoft Experts SQL Server 2019 Web Online Help
Computer Consulting SQL Server 2019 Always Encrypted
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide rapid remote or on-premises contact with consulting experts in system planning and integration, software programming, database administration, and network security.
Cisco CCIE Openings
After Hours Work At Home Job Microsoft MCP
Progent is seeking to find staff-level, results-driven Microsoft certified consultants with MCSE credentials; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security certification; and advanced system architecture experts with experience in mobile solutions, wireless networking, high availability, business continuity, information preservation, and server virtualization. Progent also is looking for professionals who can join our staff of desktop service specialists and remote troubleshooting experts. In addition, Progent is looking for talented managers who can operate productively in Progent's high-growth, virtual office environment.
Internal Security Inventory Technology Professional
Network Security Scan Specialist
Progent provides small organizations two ultra-affordable security inventory scanning packages that provide, for a preset fee, remotely managed scans of your security profile which are analyzed by expert information security engineers who interpret the results of the remote scan, deliver unbiased summaries of your existing network security, and offer recommendations for enhancements. Progent has developed two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the restricted budgets of small companies while delivering enterprise-class evaluations of your IT network's exposure to attack.
CRISC Certified Risk and Information Systems Control Auditor Consultants
CRISC Certified Risk and Information Systems Control Consulting
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
Solaris with Windows Professional
UNIX with Windows Professionals
If you are producing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the constant distraction of managing your business network. By using smart server monitoring and by delivering online and in-person assistance as your business needs it, Progent represents an economical alternative for maintaining an information network that provides high reliability, security, and performance. Progent's developer support services feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Contact Center services.
Network Engineer wireless IP phone security
Wi-Fi IP phone integration Online Technical Support
Cisco's wireless IP phones are hardened wireless handsets designed for professionals who are on the move within campus, hospitality, retail or other environments where management requires user endpoints that offer more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many components of your Wi-Fi infrastructure including wireless access points, switches, wireless LAN controllers, and network management tools. Progent's certified experts offer online and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Professionals Progent Cybersecurity Media Relations
Consultants Progent Cybersecurity Media Relations
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Computer Consultant MSP360 B2 Backup Storage
MSP360 B2 Backup Storage Remote Support Services
Progent's data protection experts can help you to create, deploy and manage a backup solution built around MSP360 Backup software to protect your resources residing on any leading public cloud. Progent offers monitoring and remote management to prevent data loss resulting from human miscues, computer error, ill-intentioned insiders, and malware assaults such as ransomware.
Hornetsecurity Altaro VM Backup and VMware Onsite Technical Support
24x7 Support and Integration Hornetsecurity Altaro VM Backup Replication
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to help you to plan, install, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Colbolt Linux IT Consultants
PCLinuxOS Linux Consultant
If you are developing Linux-based applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the constant hassle of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and in-person support as your business needs it, Progent represents an affordable way for supporting an IT system that features excellent dependability, security, and performance. Progent's Linux developer support services feature full-service network support outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, 24x7 monitoring services, and Help Desk Call Center support.
VMM Self-Service Portal Engineer
SCVMM 2012 XenServer Integration Services
Progent can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to move from an older release of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and troubleshoot your current SCVMM environment to make sure you realize maximum business value.
Consultant Avaddon ransomware protection and recovery
Engineers Sodinokibi ransomware protection and recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology from SentinelOne to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
Select Topic: