Centennial Remote Workers Connectivity Consultants
System Design, Setup, Administration and Help Desk Consultants
Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Centennial company to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from on demand expertise for helping you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.
Progent can assist Centennial, Colorado businesses to succeed with any facet of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, data security, data protection solutions, and streamlined management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support a remote workforce can be especially complicated if you must manage a mix of personal hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both legacy as well as current IT products in virtual office venues enables you to make efficient use of your available infrastructure and offers ready access to expertise for implement necessary updates. Support services offered by Progent to assist you to create a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a safe tunnel for authenticated at-home employees to access IT assets located at your corporate data center or in a public cloud. Progent can help you to deploy and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your at-home workers to set up Cisco's AnyConnect software to provide secure VPN connections for a broad selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to see and interact with a data center computer's desktop. This gives IT managers significant control over the digital environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide expert online support for deploying routers from all major vendors. See router integration support from Cisco-certified experts.
- Home Wireless networks, often shared by an entire household and guests, are frequently used by at-home employees to connect to their router for work. This can create performance as well as cybersecurity issues. Progent can help you to mitigate these issues by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi access point integration help.
- Internet access solutions impact the speed and availability of connections between at-home workers and the company data center. Business-critical processes might demand backup Internet access in case the normal connection fails. Progent offers expertise for picking Internet service providers, selecting sensible bandwidth and data volume offerings, and integrating high-availability Internet connections. Refer to Internet access solutions.
IP Voice Solutions for Teleworkers
Expanding the company phone system to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-based IP voice products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can help businesses of all sizes to plan or tune a remote VoIP environment that delivers the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their existing Cisco IP voice environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager manages other combined media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and provide on-demand integration and debugging expertise.
Video Conferencing for Remote Workers
A broad range of video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many companies use multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business clients to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help your business to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful ecosystem of productivity apps that create a consistent user interface for sharing data and ideas throughout a corporate network and on a wide range of endpoint computers. Progent has delivered online consulting support for SharePoint and Exchange Server since their original releases and can assist your company to configure these flagship collaboration products to optimize the productivity of your remote workforce.
SharePoint uses web entities to allow collaboration and information delivery by providing policy-based access to data, workflow, and tools for looking through enterprise-wide business data. SharePoint enables you to build protected web portals that allows at-home workforce to see and update aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft's shared cloud-based storage service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues anywhere can share them safely through a web browser. Provided with Office and Microsoft 365, OneDrive allows home employees to co-edit documents. Revisions made offline are uploaded when you reconnect to the Internet. For details about Progent's support services for Microsoft OneDrive, visit Microsoft Onedrive integration experts.
Public Cloud Integration for Teleworkers
Progent offers affordable online support for enabling businesses to build, manage and repair cohesive hybrid network models that include internal data centers, remote workers, branch offices, and public cloud resources. Progent can provide expertise for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve issues with cloud access, identity, and cybersecurity.
Microsoft Azure is a popular platform for public cloud services that enables you to use infrastructure, virtual servers, and critical apps running on Microsoft's massive cloud. Microsoft Azure features over 100 cloud-based services including hosting for Windows and Linux-based VMs, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you establish secure connections to Azure services for telecommuters by configuring and troubleshooting firewalls and VPN tunnels. To find out about Progent's consulting services for Azure, refer to Microsoft Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's popular suite of client productivity applications and cloud-based services available by subscription. Office applications and services are provided in a variety of bundles intended for users ranging from individuals and small offices to large enterprises. Progent offers quick and easy online access to consultants familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the numerous subscription plans available for Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers top business value. For details about Progent's consulting expertise for Microsoft 365, refer to Microsoft 365 consulting support.
Exchange Online is one of the most widely used applications in the Microsoft 365 product line. Exchange Online offers the advantages of reduced spending for physical infrastructure, easier management, on-demand scaling, high availability, and other advantages inherent with cloud computing. Microsoft has designed Exchange Online to operate transparently with on-premises Exchange environments, enabling customers to create hybrid information systems. Progent's certified Exchange experts can provide as-needed assistance to get you through tough technical bottlenecks and also offer comprehensive project management outsourcing to ensure your at-home workers have convenient and safe access to your Exchange Online deployment. To find out Progent's consulting services for Microsoft 365 Exchange Online, go to Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's leading provider of cloud services. Progent can provide rapid and economical online access to cloud connectivity experts who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other public clouds like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help you to build a high-availability network architecture so your employees have a consistent computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the move. To learn about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform is a leading collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your organization to extend your existing IT assets with the Google Cloud, and Progent's DBA experts can help you make your critical apps cloud ready so your remote workers can take full advantage of Google Cloud services. Progent's consultants can assist your business to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage, and streamline access control for telecommuters with GCP Cloud Identity services. Progent's experts can also assist your business to utilize GCP's unified management tools to administer and monitor your Google Cloud ecosystem. To find out, refer to Google Cloud Platform integration support.
Help Desk Support for At-Home Workers
A fast, organization-wide changeover to a from-home workforce, which might be driven by an epidemic or as a component of a disaster recovery plan, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Help Desk with Progent's remote Technical Response Center team.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of remote technical support experts combined with world-class ticketing and follow-up software to provide an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC support from service requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to monitor or revise the status of their active trouble tickets, add details, and upload screenshots and attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 technical support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT specialists to resolve complex problems. For details, see Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Supplemental Service allows your business to augment your existing Support Desk organization by sharing delivery of Support Desk support seamlessly between your regular IT support staff and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's shared Help Desk service is based on a collaborative support solution based on the leading professional services automation tool for managing service requests and ticketing, assigning ownership, tracking progress, and generating reports. For details about how Progent's Call Desk Augmentation Services can help your company to provide best-in-class technical support to your teleworkers, visit Progent's Support Desk supplementation Services.
Security and Compliance for Teleworkers
At-home staff members commonly use their own devices and often operate in an unsecured physical environment. This multiplies their susceptibility to cyber threats and requires careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the creation of policies built on leading practices. Progent's seasoned group of IT security support consultants can help your business to design, deploy and manage an effective security solution that guards critical information assets in environments that incorporate an at-home workforce.
Firewalls enable you to build a network that can be safely accessed by local users and by teleworkers, mobile employees, suppliers, customers, and the public. Next-generation firewall appliances allow you to assign and manage appropriate permissions to different classes of users and to expand your network and adjust your security profile as your business evolves and as network attacks become more sophisticated. Progent supports both current and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support services, refer to firewall support services.
Online Endpoint Monitoring makes it possible to watch over the various computers used by at-home workers and either reject or spot and respond to the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on every secured endpoint, monitoring all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect new threats before they can spread. When an attack is discovered, ProSight ASM immediately disconnects the targeted endpoint device from the network to contain the malware. Because the ProSight Active Security Monitoring software agent is autonomous, endpoint devices stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for teleworkers.
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and give your password you are requested to verify who you are on a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be utilized for this added means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To learn more about Duo two-factor identity validation services, see Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the exposure of your network to all classes of external and local security threats for an environment that incorporates at-home workers. Progent can run online, automated cybersecurity analysis software for quickly and economically uncovering a broad range of security holes that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by data security experts with top certifications such as CISA, CISSP, and GIAC, can help your company to evaluate your procedures and governance policies and assess your IT infrastructure to enable you to implement top-level security for your an at-home workforce.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing key things to focus on for protecting a network that supports work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers backing up and restoring vital data so as to prevent data loss and minimize restoration time in case of storage failures resulting from hardware issues, programming glitches, human mistakes, malware, or any other reason. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid networks that combine in-house data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for remote workers must address multiple types of personally owned endpoints. Progent can provide quick online access to experts familiar with a wide array of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity plans commonly envision circumstances that require a quick changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity consultants can help you to develop, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a unified environment for safeguarding critical information by controlling onsite, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and applications. Managed endpoint devices can be user owned or company owned. Network admins managing the enrolled endpoint computers of telecommuters can use Intune to provision and validate apps on devices, push updates and certificates, set up rules for accessing data and resources, manage passwords, establish VPN tunnels, determine how telecommuters share information, set up threat protection, ensure security compliance, and wipe corporate data from missing, stolen or decommissioned devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS devices. For details about Microsoft Intune and to find out how Progent can assist you to use this platform to manage the endpoint computers of your at-home workers, refer to Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoints. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a one-time purchase. Key capabilities of VMware Workspace ONE include rapid over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based products. For information about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Centennial, Colorado business, phone
An index of content::
MSP360 GSuite Backup Professional
24 Hour Consultant MSP360 Desktop Backup
Progent can help you to create, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows you to build a backup ecosystem with a low RTO and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to prevent data loss caused by user mistakes, computer errors, malicious insiders, and external assaults like ransomware. For details, see ProSight DPS 360 Backup services.
Top Quality ProSight Email Guard Content Filtering Service Specialist
ProSight Email Guard AES Encryption Consultancy
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Cisco Network Management Small Office Network Consultant
24-7 Cisco Network Management On-site Technical Support
Progent's Cisco-Certified network consultants can assist you to use Cisco's network management tools alongside a selection of specialized third-party applications to build a complete network management solution to keep your network running smoothly, conserve expensive resources, protect your data, revive quickly from hardware breakdown or malicious attacks, and enable you to add or reassign valuable resources sensibly and affordably as your company evolves.
Contract Microsoft Consultant Home Based Jobs
Independent eCommerce Consultant From Home Job
Progent's Experts Group provides support in important technologies such as Apple OS networking and applications; Expertise for Linux-based, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical program support; Chief Information Officer, management information analyst, and project management services; Special applications design and deployment; Web, electronic business, Electronic Data Interchange, and client information portal development and deployment; Database support and performance help; Management intelligence consulting; and Telecommunications architecture support.
Consultants Catalyst Switch IOS-XR
Biggest Catalyst Switch IOS Online Support Services
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to realize all the benefits of adding smart traffic control into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities to make your IT network sufficiently robust to handle real-time needs, scalable to facilitate growth, secure enough to guard restricted information, and capable of prioritizing and managing all traffic to streamline system operations. Progent's CCIE and CCNP certified consultants can help you select and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security consultants can show you how to develop a strategic protection plan and set up Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
information Systems Audit WatchGuard SSL VPN
Network Consultant WatchGuard Firebox T35 Firewall
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Amazon AWS hybrid cloud solutions Services
Specialists Enterprise hybrid cloud integration
Progent can provide advanced remote consulting services to help businesses integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine local resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration support services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 20 years of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
CRISC Certified Risk and Information Systems Control Architect Engineers
CRISC Risk and Information Systems Control Consultant
Progent offers the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management strategy based on best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Excel 2013 Desktop Consultancy
Microsoft 365 Excel Power Query Design
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of online support services to assist your organization to design, program, test, install, manage, and debug business applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to migrate your legacy Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various releases of Office Excel. Progent offers as-needed support to organizations looking for a fast solution to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical application software based on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the special requirements of individual users or teams.
Top Microsoft Google Cloud Compute Engine solutions Consult
Top Quality Cisco and Microsoft Certified Google Cloud VM Engineer
Progent offers cost-effective online and onsite consulting to assist companies to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Cybersecurity Organization Juniper SSG Firewall
Juniper SSG Series Router Network Security Evaluation
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
SCCM 2016 Application Management Troubleshooting
SCCM 2016 Azure Integration Engineer
System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, allows safe end-user self service, and offers a single point of control for managing mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Wi-Fi VoIP phone integration Network Consulting
Engineer wireless IP phones and CUCM
Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are mobile within office, warehouse, retail or other venues where IT management wants user endpoints that offer more control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure including access points, routers, Cisco wireless LAN controllers, and network management software. Progent's certified experts offer remote and on-premises support to help your organization create and manage a Cisco wireless VoIP phone solution by delivering services that can range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Essentials for Hyper-V Consulting
Citrix Disaster Recovery Remote Support Services
Progent's Citrix-certified consultants can help your organization to assess the strategic value of the various editions of Essentials for Hyper-V, assist you to use Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtual environment while reducing the cost of equipment and support and streamlining management tasks.
Engineer SMS Server 2003 Upgrade
Systems Management Server 2003 Online Technical Support
Progent's Microsoft certified experts provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important applications quickly and automatically to appropriate users, reduce product expense and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the administrative functions built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including software and appliance inventory.
System Center 2016 Security and Compliance Help and Support
Network Consultant System Center 2016 Amazon AWS Integration
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small business information systems enterprise-class reliability, protection, and performance.
Linux Network Monitoring Professionals
MRTG Help and Support
Nagios and MRTG are useful, license-free monitoring utilities that run on Linux and can be used to monitor UNIX networks, Microsoft Windows networks, or multi-platform situations in which Linux and Microsoft Windows coexist. Nagios allows network managers to monitor system services such as POP3, HTTP, FTP, and NNTP. MRTG permits you to track the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's network integration experts can assist you to use both these utilities to streamline and troubleshoot your system.
Top Ranked Fault Tolerant BGP Configuration
Fault Tolerant ISP Integration Support
Progent's Cisco-certified IT consultants can show you how to build an economical, fault tolerant Internet connection solution that can achieve non-stop Internet connectivity via a wide array of fault tolerant Internet network products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE consultants to help you apply the most current techniques for 24x7 Internet connectivity to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet connections.
Windows Server Essentials Storage Spaces Specialist
Windows Server Essentials Disaster Recovery Engineer
Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent can provide comprehensive project management support to help you plan and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Amazon MWS programming Contract Development
Amazon Marketplace Web Service Design Firms
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Network Consultant Duo Multi-factor Authentication
Zero Trust Security Technology Consulting Services
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Firewall Specialists
Cisco ASA 5500 Online Troubleshooting
Progent's CCIE-certified network infrastructure consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft .Net Integration Group
Consultancies Small Business Server
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can show you how to plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
24/7 Lync Server 2013 Mirrored Back End Servers Consultants
Top Lync Server 2013 PSTN Gateway Specialist
Lync 2013, now called Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN calling across a wide range of desktop and handheld clients. Progent's certified Lync 2013 consultants and system architects can help your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
ProSight Virtual Machine Hosting Consultant
ProSight VM Hosting Consultant
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based on mature virtualization platforms that allow small businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Online Support Services IT Services for Network Service Firms
24-7 Expertise for IT Service Providers Consulting Services
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent extension of your IT consulting team.
Top Quality Onsite Technical Support Offsite Workers Helpdesk
Online Help Offsite Workers Helpdesk
Progent can provide small and mid-size companies overflow or fully outsourced Help Desk call center services for an at-home workforce.
IOS XR Software Help and Support
Carrier Routing System Onsite Technical Support
Cisco offers a full product line of routers that includes appliances built to provide the protection, bandwidth, and availability required by customers from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.
Small Business Server 2003 Network Consulting
Small Business Server 2003 Network Engineer
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with hands-on background and broad experience in designing and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and servicing IT solutions based on the SBS line of servers and programs.
Security patch management Consulting
Consultancy Software patch management
Progent's support services for patch management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics.
NetApp SAN Fabric Specialists
NetApp MetroCluster Troubleshooting Consultants
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments quickly and affordably following leading practices.
Online Consulting Helpdesk Sharing Costs
Top Ranked Remote Consulting Extended Call Desk Costs
Progent's Help Desk management and co-management services help organizations to save money and improve productivity.
Extended Support Desk Online Help
24x7 Co-managed Help Desk Support Outsourcing
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Network Management Network Manager
Cisco Certified Experts Small Office IT Support Network Management
Progent's Cisco-Premier network management engineers can help you to use Cisco's network management tools along with a variety of powerful third-party applications to create a comprehensive network management solution to keep your network running reliably, conserve limited resources, protect your data, recover rapidly from hardware failure or malicious assaults, and enable you to add or reassign valuable resources sensibly and affordably as your business evolves.
VMM Database IT Consultant
SCVMM Planning Integration Services
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to move from an older version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you get the highest possible return on investment.
SentinelOne Ransomware Defense Consult
Specialists ProSight Managed Services
Progent's ProSight portfolio of managed services are designed to provide organizations who have minimal in-house IT administration and support teams with affordable access to enterprise-class management tools and consulting expertise. Benefits of the ProSight line of managed services include predictable network maintenance expenses, automation of common administrative tasks, ongoing adoption of the latest technology, smooth migration from older systems to up-to-date solutions, improved fit between computer technology with strategic objectives, access to seasoned network consultants, and allowing management to concentrate on business rather than fast-evolving information technology.
Microsoft Computer Engineer Exchange 2007
Microsoft Exchange Technical Support Services
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business goals.
City Government Exchange Professionals
Local Government Exchange Specialist
Progent has extensive experience providing a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in providing advanced remote IT support and has delivered network solutions to clients in all 50 states. Remote support saves travel costs and resolves issues more quickly than on-premises support.
SonicWall NSA 2650 Firewall Information systems Security Outsourcing
SonicWall PRO Protect
Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your corporate processes.
Technology Consulting Services SonicWall TZ500 Firewall
SonicWall Gateway Security Suite Technology Consulting
Progent's certified SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design protection into your corporate practices.
ransomware data recovery Engineers
Best ransomware removal and restore Consultant
Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Windows Server 2016 upgrade Information Technology Consulting
Windows Server 2016 and SCVMM Online Technical Support
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.
Macintosh Applications Trainer
QuarkXPress Education
Progent's Mac consultants can promote the creative aspect of Macintosh environments by offering help services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Exchange Server 2003 Upgrade Consultants
Consultants Microsoft Exchange 2003 Upgrade
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Virtual Office Microsoft Consultant Position
Home Based Cisco Consultants Remote Support Jobs
Progent is convinced that a carefully designed and executed network can be a vital piece for accelerating any company's growth, and Progent applies this philosophy in our corporate system environment. Progent has created a non-stop virtual office network that enables Progent's staff engineers and authorized contractors to deliver rapid and efficient service, collaborate easily on complex jobs, and experience career and private growth by acting as part of an exciting business ethos of self motivation and independence.
24/7/365 .NET Application Reports
Urgent Outsourced Programming .NET Framework
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or modernize .NET applications rapidly and affordably.
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