Fast Online Help for Centennial Colorado Networks
Fast Phone Technical Support for Centennial NetworksFor companies located in Centennial Colorado, Progent provides online help for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier engineers have provided remote troubleshooting to companies in all 50 states in the United States. (See recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE network specialists to solve challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security design and diagnostic jobs.

Progent's online technical support engineers provide exceptional value due to the fact that they have the practical background and are equipped with the advanced technology needed to resolve the majority of network issues quickly. Efficient support reduces immediate expenses because service calls accumulate fewer billable consulting minutes. Online support also avoids the expense of sending an engineer to your office. Your company saves additionally in incidental costs by minimizing or avoiding network downtime and related costs due to business discontinuity, upset clients, idle workers, and distracted management. Progent's extensive online consulting experience is particularly helpful for businesses that are dependent on public clouds for vital infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be useful.

Progent's billing model for remote support is structured to stretch your network support dollar. Progent charges on a per-minute basis for phone consulting, so you are billed only for the support that you receive. In contrast to many online service organizations, Progent asks for no initialization charge or minimum payments. Progent's one-minute granularity and simple model for pricing save you from scenarios where quick fixes somehow end up as major bills. Progent's skill at disposing of problems quickly means you spends less money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has fine tuned a set of customized technologies and field-tested methodologies which ensure the highest degree of effectiveness for remote engineering help and troubleshooting for information networks of any size. Progent offers protected Virtual Private Network support for gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access enables the consultants of Progent's Technical Response Center to access your network remotely without compromising network security.

Progent's proven customer support database system includes comprehensive documentation describing the support that Progent's clients have received. Progent's staff consultants have the benefit of the records of support delivered to every Progent customer by any consultant. This database of issues and resolutions is organized as a quickly accessible support database that enables Progent's online support experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support grows over time. Progent's high-level accreditations and working associations with key technology companies including Cisco and Microsoft open up other massive support databases and permit fast response from manufacturers' in-house product engineers so Progent's remote service specialists can find the best solutions quickly.

Online support services available from Progent to customers in Centennial Colorado include:

Progent's ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent provides a selection of affordable, fixed-price managed services designed to enable small and mid-size businesses to benefit from the same best-of-breed technology used by many of the world's leading enterprises. The ProSight portfolio of IT management outsourcing services addresses all critical facets of modern networking such as email content filtering, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup technology companies to produce ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service. ProSight DPS services automate and monitor your data backup operations and allow transparent backup and rapid recovery of important files/folders, applications, images, and VMs. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural disasters, fire, malware like ransomware, user mistakes, malicious insiders, or application bugs. Managed backup services available in the ProSight DPS portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed services are most appropriate for your network.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT network. Besides maximizing the security and reliability of your computer network, Progent's patch management services allow your IT team to focus on more strategic projects and tasks that deliver the highest business value from your network. Learn more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices. Using 2FA, when you sign into a secured online account and give your password you are requested to verify your identity on a device that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be utilized as this added form of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. To find out more about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent�s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, optimize and debug their connectivity appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need important updates, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent�s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your Progent consultant so that all looming problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you�re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to get an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory environment. Both also come with a year of advanced remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to assess your company's ability to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup environment that aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent can provide the services of seasoned online consulting experts for special information technology programs. Progent's rates for ongoing development or consulting projects are determined based on the qualifications of the consultants assigned. Progent's experience with these important fields of computer technology allows customers to execute major projects economically and on schedule. Progent's special remote consulting services include:

  • Help Desk Services
    Progent's Help Desk programs for companies with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, co-managed Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller organizations a complete solution that manages all facets of online desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers call desk services at a significant discount off Progent's normal desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progents shared Help Desk services allow your IT organization to split the load for Help Desk support transparently between your IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progents Help Desk Co-management service is a collaborative support solution based on the top PSA platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk team of experienced network professionals offers your customers in Centennial Colorado quick contact with a reliable technical support group with extensive background offering telephone-based help and online repair service for IT systems based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Help Desk Call Center the reputation as a key enabler of business productivity, and Progent's goal is to resolve rather than just document technical problems.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group offers remote professional consulting expertise and training in key business application fields that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, customization, and education for Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Office Excel. To find out additional information about Progent's consulting, custom development, and education offerings, go to Progent's Business Application Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts can provide world-class remote and onsite support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center2, expand or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver organizations in Centennial Colorado remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services. Progent can customize SCOM for your environment so your network support is proactive and automated. By detecting looming problems before they cause crashes, proactive monitoring can ward off inconvenient and expensive information system crises. Progent can also deploy network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows systems, or environments that support a mix of operating systems.
How Your Centennial Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency remote support with Microsoft Windows, macOS and OS X, or Linux environments, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Centennial Colorado, Progent's phone-based computer support engineers are ready to deliver effective and cost-effective IT help the instant your organization requires it. More than a decade of offering online technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire high-end troubleshooting capability and to refine online access technology to fix IT problems rapidly while eliminating the expense and lost time that comes with on-premises support calls.

Even if your Centennial organization has a local freelance support technician or employs a full time IT staff that know how to deal with typical network issues, Progent's Microsoft certified consultants can still offer an easy and transparent remote expansion of your local resources in cases when your regular service personnel either don't have the bandwidth or the experience to fix unexpected network crises or particularly complex integration problems.

Advantages of Progent's IT Support for Organizations in Centennial Colorado
Progent's remote network troubleshooting services allow your Centennial business to have the advantages of immediate, expert network support without the cost of maintaining an in-house IT staff. Your network will acquire added strategic value by becoming more reliable, productive, and secure. Advantages to your business include:

  • Seamless virtual expansion of your local IT resources
    For most organizations in Centennial Colorado, local computer support resources, whether made up of freelance consultants or an in-house IT staff, can deal with the majority of network issues. On the other hand, major troubles sometimes strike when local support personnel are overstretched or unavailable, and some problems may stem from IT products that is beyond the scope of your usual service people. In these cases, Progent's on-call service experts give you an easy, fast, and budget-friendly solution to augment your regular resources and to transfer useful knowledge to increase your ability to deal with future problems in-house.

  • Reduced Reliance on Individual Consultants
    For network maintenance, smaller organizations commonly depend on independent freelance consultants. While independent service people carry smaller internal costs than big support firms and can afford to charge marginally less, they are sometimes overextended, making it difficult to respond rapidly to urgent situations. If an independent consultant is busy with another client, ill, on vacation, or in training, the lack of reserve help may require your business to go without help during an emergency. As your network expands, network downtime and trouble with vital applications become more costly. The money you thought you were conserving on an independent can be consumed quickly by reduced productivity. Progent offers an on-call source of reserve service expertise to make sure your IT system is always up and running.

  • Build a Scalable Basis for Seamless Expansion
    Companies often start with an information architecture implemented on a modest budget. Lacking a scalable framework, slap-dash fixes can get piled onto a shaky foundation. When a company grows, stability and expandability problems can impede the productivity of the organization. Such poorly designed systems require careful assessment, intelligent long-term planning, and wide technical expertise to evolve to a system infrastructure able to offer the solid foundation to meet vital business demands and simplify future growth.

  • Interact with Problem Solvers Rather Than Technology Vendors
    Smaller businesses require guidance and technical education to negotiate an ever more complex array of product alternatives available for promoting business success and improving productivity. These companies do not need a computer consultant who is motivated to resell a specific vendor's technology. IT consulting and product sales can result in a situation where the recommended solution is built around a predetermined product rather than the true requirements of a business. Progent avoids these dilemmas by offering just services rather than products. This enables Progent to align technical consulting with the real interests of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, breadth of technical experience, fine tuned support tools, and understanding of enterprise networking allow businesses to escape the limitations of excessive reliance on smaller service firms, individual freelance consultants, or limited in-house IT help.

Progent adds value by offering:

  • Best Practices
    Progents team of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world professional background, at the front lines of network service, performing a broad range of IT projects for a large mix of customers. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting personnel. This means that you get not just world-class technical skills, but also a consultant with field-tested approaches for applying technical knowledge to resolve actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for phone support and on-site help by the minute. As a result, you pay exclusively for received services. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services provided during normal working hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity avoids large invoices for fast fixes so you will not be tempted to permit less critical problems to stay unaddressed.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Companies who work with trusted independent consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more robust, secure, and efficient.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the few support firms to offer round-the-clock network monitoring services based on Microsoft System Center Operations Manager. MS Operations Manager allows your network maintenance to be proactive instead of reactive. By uncovering potential issues before they cause lost productivity, system monitoring can keep your information network from stressful and costly service losses.
How Does My Business Start Getting Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Technical Support.

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    Progent can provide affordable online consulting to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide as-needed expertise to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and on budget.

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    Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and execute a deployment of Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can in addition assist your company to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to run Lync Server to improve the team-computing functions of Microsoft Office applications, and provide webinar training and ongoing technical support for Microsoft Lync and other Microsoft platforms.

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    Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management staff, create a corporate-wide security plan, automate IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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    For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to design a XenDesktop solution that maximizes the business impact of your IT system; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; migrate your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to manage XenDesktop effectively.

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    The complexity and integration demands of Microsoft Windows Servers requires an IT consulting firm with practical expertise and in-depth knowledge in designing and building seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progents consulting support can help you with planning, deploying, managing, and troubleshooting Windows Server systems that maximize the business value of your computer system. Progents consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.

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    Progent's Windows 11 consulting experts offer an array of services for Windows 11 including cloud integration, mobile management, telecommuter access, security and compliance, centralized deployment, and Help Desk Call Center support services.

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    Progent's pricing model is to bill for online service and on-premises help by the minute. Consequently, you are billed only for received services. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for support services delivered during regular business hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for quick fixes so you won't be forced to permit minor problems to stay unaddressed.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.

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    Even if your company has a minimal network support group and a limited technology budget, your information system can still feature the same high availability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your mission-critical business applications and servers operating.

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    Progent can provide cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide as-needed consulting to help you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.

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    Progent can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and boost productivity by ensuring that critical applications stay up to date, tracking product licenses, and reporting usage profiles to help you make smart buying decisions. Once you are ready to update your SCCM 2007 device management solution, Progent can help you to plan and carry out a smooth migration to SCCM 2012.

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    Progent can provide the temporary services of a veteran Chief Information Officer who can offer a broad perspective to help you select and support network technology to match your present needs and that can serve as a firm foundation for your future growth. Progent's temporary CIO services offer financial leverage to companies who want to maximize the impact of their IT investment but who are without the budget or unwilling to take on one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to support all major OS platforms and networking technologies plus a wide selection and application software, Progent is in an ideal position to offer objective advice along with expert technical support for building and maintaining IT solutions that fit the particular requirements of your organization.

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    Progent's Cisco-certified Wi-Fi networking consultants can provide remote and on-premises consulting and support services to assist your organization to design, install, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's experts can also assist your organization to plan and deploy hybrid networks that integrate local and cloud-based resources and that deliver seamless connectivity, advanced security, streamlined management, and dependable operation for all your wired and wireless devices.

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    Progents IT outsourcing packages offer budget-friendly computer consulting for mid-size companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or building an on-line business solution, outsourcing your network technical services can smooth out expenses and minimize uncertainties, permitting network support budgets to grow in a more linear and controlled fashion than is feasible by amassing a large, all-purpose in-house network support staff. Progents Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust network foundation for your critical Windows-powered business software such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server.

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    Citrix offers a comprehensive family of platforms that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to assess the business advantages of Citrix virtualization products and can help you plan, validate, implement, optimize, and support Citrix solutions.

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    Progent can assist small companies to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common errors small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.

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    Microsoft Small Business Server is an affordable collection of server products that offers the basis for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a computer support expert with real-world experience planning and building cohesive, end-to-end business technology environments. Progent's Small Business Server professionals have an average of more than a decade of background integrating computer systems founded on Microsoft platforms. This background assures you results in deploying, administering, and repairing IT solutions that incorporate the SBS Server package of servers and productivity software.

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    Progent's Apple Mac consultants can promote the creative aspect of Mac environments by offering consulting services and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

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    If you have a company network with 10 to 50 desktop clients, Progent's computer outsourcing services save your company from dependence on an individual independent service provider while giving you cost-effective and dependable access to enterprise-class network support. By delivering IT consulting help when you need it, providing advanced expertise for critical technologies, delivering value-added services such as automated network monitoring, and charging only for services you receive, Progent offers you an economical way for maximizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and support a robust and safe information system and to have fast access to the experienced support typically restricted to enterprises who can support a large in-house IT organization.

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    Exchange Server 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact key facets of IT including manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Exchange 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.

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    Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.

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