Fast and Affordable Online Troubleshooting for Centennial Colorado IT Networks
Immediate Online Technical Support for Centennial NetworksFor companies in Centennial Colorado, Progent provides online support for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier engineers have delivered remote troubleshooting to companies in every state in the U.S. (See recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified engineers to solve challenging networking problems, as well as the services of CISSP-accredited cybersecurity consultants to handle high-level security design and diagnostic issues.

Progent's online technical support engineers offer excellent leverage because they possess the real-world experience and are equipped with the advanced tools required to resolve most network issues quickly. This reduces direct expenses since service calls use up minimal billable consulting minutes. Online help also avoids the expense of dispatching a consultant to your site. Your company saves additionally with indirect expenses by reducing or eliminating network outages and related costs due to business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's advanced online technical support experience is particularly important for businesses that rely on public clouds for critical infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an option.

Progent's pricing model for online help is designed to leverage your network support dollar. Progent charges by the minute for telephone-based consulting, so you are billed just for the services that you receive. In contrast to many remote support firms, Progent requires no startup surcharge or minimum job duration. Progent's one-minute billing unit and simple policy for pricing eliminate situations where fast solutions manage to end up as major invoices. Progent's penchant for handling problems efficiently means your business saves money.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has mastered a set of customized tools and field-proven methodologies that allow the maximum level of effectiveness for online technical support and troubleshooting for information systems of all sizes. Progent provides protected VPN support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the consultants of Progent's online support team to connect to your company's system remotely without breaching corporate security.

Progent's advanced service reporting application keeps detailed documentation describing the service that Progent's customers have received. Progent's staff consultants have the benefit of the details of support provided to each client by every consultant. This database of trouble tickets and repairs is stored as a quickly searchable proprietary database that allows Progent's remote technical experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves over time. Progent's high-level certifications and working associations with important industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases and permit fast access to vendors' in-house support staff so Progent's online consulting specialists can arrive at optimal resolutions quickly.

Online services offered by Progent to businesses in Centennial Colorado include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of affordable, fixed-price managed services intended to allow small and mid-size organizations to utilize the same advanced technology used by some of the world's top enterprises. Progent's ProSight portfolio of network management outsourcing services covers all key aspects of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating devices that need important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management personnel and your Progent engineering consultant so that all potential problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. See more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's ability to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery system that aligns with your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent offers the skills of world-class online consulting professionals for contract IT programs. Progent's rates for ongoing consulting projects are determined based on the qualifications of the consultants involved. Progent's experience with these important fields of information technology enables customers to complete critical projects within budget and on time. Progent's special online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk support programs for organizations with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk services, co-managed Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that manages all aspects of online desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Call Center consulting support can support you in building an effective new Help Desk or improving your existing one, identifying or customizing Help Desk software products to address the special needs of your corporation, or providing occasional phone support personnel to reinforce your existing Help Desk Call Center group to deal with unusually busy scenarios such as software transitions, mass updates, or installing new business software.

    Progent's Help Desk Call Center staff of veteran information technology professionals gives your customers in Centennial Colorado rapid contact with a reliable support resource with substantial background delivering phone support and remote diagnostics for IT systems based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Call Center perception as a solid driver of business productivity, and Progent's policy is to solve rather than merely report IT problems.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Consulting Team provides online and in-depth engineering expertise and training in specific application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting, customization, and education for popular Microsoft business applications such as CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information on Progent's consulting, customization, and education services, refer to Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Centennial Colorado online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager to fit your business so that your computer support is proactive rather than reactive. By exposing potential issues before they evolve into crashes, automated monitoring can minimize inconvenient and expensive service crises. Progent can also use network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft environments, or systems based on multiple platforms.
How Your Centennial Business Can Contact Progent's Online Service Experts
To contact Progent about urgent online assistance with Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Urgent Online Help, telephone 1-800-993-9400, or see Contact Progent. For businesses and new businesses in Centennial Colorado, Progent's online computer support engineers can deliver professional and cost-effective IT support whenever your business has to have it. Long experience offering online repair services has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to develop world-class troubleshooting capability and to fine tune online connectivity tools to repair computer problems rapidly while eliminating the expense and lost productivity that comes with on-site service calls.

Even if your Centennial company works with a local independent consultant or employs an in-house IT staff that can handle day-to-day network issues, Progentís Microsoft certified consultants can offer an easy and seamless remote extension of your on-site resources for situations when your regular service personnel either don't have the bandwidth or the knowledge to resolve unexpected network crises or particularly complicated integration projects.

Benefits of Progent's Network Help for Companies in Centennial Colorado
Progent's online support services allow your Centennial company to experience the benefits of immediate, expert network support without the cost of managing a full-time IT staff. Your network will acquire added business worth by being increasingly available, productive, and secure. Benefits to your business include:

  • Seamless virtual expansion of your local IT resources
    For most companies in Centennial Colorado, local computer service resources, whether consisting of independent consultants or an internal IT staff, can resolve the majority of technical issues. On the other hand, major troubles might strike when your regular support personnel are too busy or unavailable, and some trouble may stem from technology that is beyond the scope of your onsite service technicians. In these instances, Progent's online service experts offer an easy, quick, and economical way to supplement your local help and to transfer useful information to improve your ability to handle future problems locally.

  • Reduced Reliance on Individual Consultants
    For IT support, smaller businesses often rely on independent freelance service providers. While freelance consultants have less overhead than larger support organizations and can often charge marginally less, they are sometimes overextended, making it hard to respond quickly to urgent situations. If an independent consultant is busy with another client, ill, on a trip, or in class, the lack of fallback personnel may require your company to wait for help during an emergency. As your network grows, system downtime and problems with critical applications are more expensive. The budget you thought you were conserving on an independent can be consumed fast by reduced productivity. Progent offers a dependable source of reserve support expertise to insure your IT system is always available.

  • Create a Scalable Foundation for Seamless Growth
    Organizations typically begin with an IT system created on a shoestring budget. Without a scalable framework, band-aid repairs can get thrown on top of an unstable foundation. When a company grows, reliability and scalability issues can impede the productivity of the business. Such poorly designed environments need proper analysis, smart long-term planning, and wide IT knowledge to upgrade to a system architecture able to provide the solid foundation to meet critical business demands and facilitate downstream growth.

  • Work with Solution Providers Instead of Product Resellers
    Smaller offices need advice and technical training to negotiate an increasingly complex maze of product alternatives available for accelerating business growth and improving productivity. They do not need a computer consultant who is trying to resell a certain vendor's technology. Network support and product sales can result in a situation where the recommended solution is built around a predetermined technology rather than the true needs of a business. Progent avoids these dilemmas by offering just services instead of products. This allows Progent to match technical expertise with the real needs of customers.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, range of IT expertise, fine tuned support tools, and familiarity with enterprise networking enable companies to avoid the limitations associated with excessive dependence on smaller service organizations, independent freelance consultants, or limited internal IT help.

Progent stands out by offering:

How Does Our Company Begin Receiving Remote Network Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.

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    If your business network combines Linux technology with Windows, Progent can assist you to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for easy management, seamless dataflow, high reliability, superior throughput, and tight security. Progent's UNIX/Linux and MS Windows coexistence support services include IT infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk outsourcing.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

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    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, at the forefront of IT service, performing a broad variety of technical projects for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting staff. This guarantees that you get not just expert technical help, but also a consultant with proven methods for applying computer knowledge to fix actual network problems quickly.

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    Progent can provide cost-effective online support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.

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    Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, administer, and debug Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed throughout multiple sites with thousands of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless consultants who can assist you to determine the value of Ubiquitiís UniFi products for your business and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.

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    Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software by making it simpler to copy system images, manage mobile devices, and run management utilities. In addition to advising you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks that cover processes that Feature Packs are designed to streamline. Progent's migration and update services can lower spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage PDAs and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that incorporates policies, procedures and technologies to keep your IT computer system protected.

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    Progent can provide small companies with an information management professional who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate appropriate IT products to enhance business processes so they match better with your corporate objectives. Your business can create and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.

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    Progent's Microsoft consultants offer advanced support in implementing, using and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a wide range of affordable remote consulting services based on industry best practices to help organizations of all sizes to receive all the advantages of this powerful project management solution. Services offered by Progent include system design, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.

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    For replies to common questions concerning becoming employed by Progent, visit Jobs at Progent FAQs.

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    Cisco's security and offsite access technology for small businesses represent a complete range of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align most closely with your company goals.

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    Progent offers a broad range of affordable support services to assist your business to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online help for single computers or notebooks or work with your business to design and carry out a company-wide migration to new or revised operating system platforms and business applications. Progent can also supply consultants and technical workers to help your company to plan for and complete a company relocation or consolidation designed to cause the least possible interruption to your business.

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    Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires an IT consultant with real-world background and extensive experience in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and troubleshooting IT environments powered by the Microsoft SBS line of servers and programs.

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    Progent can assist your organization to plan an upgrade to Teams from Skype for Business and install, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

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    Progent has been providing SharePoint consulting services since the first product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine whether an in-house, online or hybrid deployment is most sensible for your organization; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 deployment.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so that all potential issues can be resolved before they can impact productivity.

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    Small to mid-sized companies can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced network service packages, mid-size businesses can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class reliability, security and productivity.

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