Fast Online Support for Centennial Colorado Computer Systems
Fast Online Support for Centennial NetworksFor companies in Centennial Colorado, Progent offers remote support for information systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in all 50 states in the U.S. (See testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-qualified engineers to solve challenging infrastructure issues, plus the services of CISSP-qualified cybersecurity consultants to help with advanced security design and diagnostic jobs.

Progent's online technical support engineers offer exceptional leverage because they possess the practical experience and have access to the advanced tools necessary to solve the majority of information system issues rapidly. Efficient support lowers immediate expenses since service calls require fewer chargeable minutes. Online help also eliminates the cost of sending a consultant to your location. Your company saves even more with incidental costs by minimizing or avoiding system outages and associated losses resulting from business discontinuity, disgruntled customers and vendors, idle employees, and de-focused executives. Progent's advanced online technical support know-how is especially valuable in environments that are dependent on public clouds for vital infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an option.

Progent's pricing policy for remote help is designed to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you pay just for the support that you receive. Unlike typical remote support firms, Progent imposes no initialization fee or minimum payments. Progent's per-minute granularity and clean model for pricing eliminate scenarios where fast solutions somehow end up as large invoices. Progent's skill at handling problems quickly means your business saves money.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has fine tuned a collection of customized tools and field-tested methodologies which permit the maximum degree of effectiveness for online consulting and troubleshooting for computer networks of any size. Progent provides safe VPN support for gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access allows the engineers of Progent's remote service group to link to your company's network without breaching system security.

Progent's sophisticated technical support reporting system includes comprehensive documentation for the support that Progent's clients have been provided. Progent's team service personnel have access to the specifics of support rendered to every Progent customer by every consultant. This history of anomalies and responses is stored as a readily retrievable support knowledge base that permits Progent's online technical engineers to share their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's extensive list of accreditations and close relationships with key technology companies including Cisco and Microsoft open up additional extensive technical databases and permit priority response from vendors' in-house engineering staff so Progent's remote consulting specialists are able to find the best resolutions promptly.

Remote technical services provided by Progent to customers in Centennial Colorado include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and mid-size businesses to benefit from the same advanced IT solutions deployed by some of the world's leading enterprises. The ProSight series of network monitoring and management services covers all key aspects of information technology including email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with government and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious network management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating appliances that require important software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an objective assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier network management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability either to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient security and backup/recovery system that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for contract information technology projects. Billing rates for longer-term consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these important areas of information technology enables clients to execute major initiatives within budget and on schedule. Progent's special online consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk service offerings for organizations with networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk Call Center consulting expertise can guide you in establishing an effective new Help Desk Call Center or improving your established one, selecting or modifying Help Desk application software to address the unique needs of your company, or adding occasional phone support personnel to supplement your in-house Help Desk group to deal with demanding scenarios like software migrations, major updates, or rolling out new applications.

    Progent's Help Desk team of seasoned information technology consultants offers your customers in Centennial Colorado fast assistance from a dependable technical support resource with years of experience delivering telephone-based help and online troubleshooting for IT systems that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Call Center perception as a major driver of company productivity, and Progent's goal is to fix instead of merely track network problems.

  • Business Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Experts Team provides phone-based professional engineering support and education in special application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and education for Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office 365 Word, and Office 365 Excel. To read additional information about Progent's expertise, programming, and training services, visit Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, expand or tune your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers businesses in Centennial Colorado online hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt SCOM to fit your environment so your IT support is proactive and automated. By uncovering potential issues before they expand into full-scale emergencies, proactive monitoring can ward off disruptive and costly service breakdowns. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X networks, Windows environments, or systems powered by multiple operating systems.
How Your Centennial Company Can Contact Progent's Online Service Professionals
To contact Progent about urgent online expertise with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Centennial Colorado, Progent's phone-based network support specialists can provide expert and cost-effective system help the instant your business needs it. More than a decade of offering remote tech support has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to refine remote connectivity technology to repair computer problems quickly while eliminating the expense and lost productivity that comes with in-person service calls.

Even if your Centennial company has a local freelance support technician or employs an in-house IT staff that know how to handle typical network problems, Progent’s Microsoft certified consultants can still offer a convenient and seamless virtual extension of your local resources in cases when your usual service personnel either don't have the time or the experience to fix unexpected network crises or particularly complex integration problems.

Details of Progent's Remote Computer Support for Centennial Colorado
Progent's online support, Internet-based repair, system security consulting, and system management services give offices in Centennial Colorado the greatest leverage for your support budget. Whether you need occasional telephone help and Internet-based troubleshooting or ongoing Help Desk call center services and network management, Progent's experts can provide your company enterprise-level network support while allowing you to eliminate the cost and administration overhead of running a large in-house IT organization. Highlights of Progent's online help services include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, range of IT knowledge, refined remote support tools, and understanding of enterprise networking enable companies to avoid the pitfalls of exclusive dependence on smaller service organizations, individual freelance consultants, or over-stretched internal resources.

Progent stands out by offering:

How Does Our Company Start Receiving Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Online Support.



An index of content::

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    Progent has over 10 years of background deploying, and supporting the key components included with System Center and can help you to design, install, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can help your organization to upgrade to the current version of Microsoft System Center from an older one or from another IT management platform to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

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    Progent’s experienced Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable gigabit appliances, Cisco PIX and ASA Firewalls provide advanced protection, performance, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security gaps.

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    ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt productivity.

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    Microsoft ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can help you design, cost-justify, pilot, implement, customize and manage the any edition of ISA Server 2006 on your information system.

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    Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important new features as well as a revamped architecture. These enhancements favorably impact vital areas such as ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.

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    Cisco Certified Expert Aironet Access Point Management Configuration

    Progent's Cisco CCIE Wi-Fi network consultants can provide remote or onsite integration and debugging support to assist you to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless access points to work with your specific workplace layout, building structure, and anticipated network traffic.

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    Jabber and Android Technical Support Services

    Progent's Jabber consultants can provide remote or onsite expertise to help organizations of any size to plan, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for all the technologies that go into building a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to upgrade from a legacy edition of SCVMM or from another management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 environment so you realize maximum business value.

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    Microsoft Windows Server Essentials is an affordable, entry-level OS that allows small businesses to transition from the traditional physical on-premises datacenter to the modern hybrid computing model that combines on-premises and virtualized cloud-based resources. Progent's consultants offer cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent can assist you to determine the possible productivity and cost benefits of moving to Essentials and adopting a hybrid local/cloud model for your computing environment. Progent offers full-service project management support so you can design and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.

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    Home Based Microsoft Consultant Full-Time Job

    Progent believes that a carefully architected and implemented information system is a pivotal piece for enabling a company's growth, and we follow this belief in our own system infrastructure. We have created a non-stop virtual office network that allows our in-house consultants and certified contractors to offer fast and effective service, cooperate easily on sophisticated projects, and experience career and private maturity by being part of a dynamic company ethos of personal drive and freedom.

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    • Wi-Fi VoIP phone integration Remote Troubleshooting
    Meraki Access Point Online Support

    Progent's Cisco-certified wireless technology experts can assist you to deploy, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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    Progent's Microsoft-certified consultants can provide cost-effective remote support and programming services to assist your business to design, deploy, manage, and troubleshoot SharePoint 2010 environments that can involve web pages that can function as portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search engines, workflows, and other tools to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular office productivity applications including Office Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from previous releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.

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    Progent’s Wireless Consulting Services offer a fast, affordable option for companies of all sizes to integrate, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent's compensation model is based on revenue sharing, so just like being a freelance consultant, your earnings are directly tied to your work effort. Certain of our consultants focus on lifestyle issues and elect to work at a more relaxed pace, utilizing our flexible calendar to follow personal pursuits like mountain biking, motorcycle racing, skiing, surfing, travel, or sharing free time with family and friends. Other consultants take advantage of the chance to earn major bucks through lots of work and long hours. Progent fully encourages either side of the spectrum and any point in between.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to provide fast, zero data loss disaster recovery between sites that are up to 185 miles apart from each other. Progent's roster of veteran IT consultants can assist your business to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to show compliance with information assurance standards and government mandates.

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    Dynamics GP/Great Plains can help you expand and manage your business better by delivering easy access to decision-driving data and a rapid ROI. Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the reach of your organization, manage your financials, computerize financial operations, unify procedures across your business, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Dynamics GP/Great Plains business management system.

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    Progent offers customers the services of engineers who have earned some of the computer industry's most prized credentials. Progent believes that clients deserve to know that their computer service professionals have formal training as well as broad real-world backgrounds so that Progent's clients can engage Progent's service with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers privileges for substantially superior vendor assistance than is offered to uncertified service providers, allowing Progent to offer customers a better class of IT support. In addition, major credentials such as CISA or ISSAP for IT security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the services of accredited industry experts.

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    Progent's Microsoft-Certified SQL Server consultants can provide an array of support services to help small and midsize companies to plan, implement, administer, and troubleshoot MS SQL Server 2008 solutions so that they receive the maximum competitive advantage from Microsoft's state-of-the-art relational database technology. In addition, Progent can provide help with network infrastructure, company-wide protection, and software development to optimize the strategic benefit of your IT network.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent offers consulting for security evaluation packages such as LANguard from GFI for performing a set of automatic network auditing scans to uncover potential security gaps. Progent has extensive experience with network analysis tools and can show you how to understand testing reports and react effectively. Progent can help you design protection into your business operations, install scanning software, plan and deploy a protected network environment, and recommend procedures to maximize the security of your network. Progent's security engineers are able to assist you to configure a firewall, implement safe remote connectivity to email and data, and install virtual private network. Progent's accredited security experts can test the security of web software and can run extensive information security audits of company-wide security to validate your organization's compliance with recognized industry security standards such as FISMA, NIST, and ISO 17799.

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    • Troubleshooting WLAN controller
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    Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
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