Centennial Expertise for Network Support Providers
Seamless Temporary Support Team Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Firms in Centennial
Progent's consulting support for IT service firms in Centennial Colorado enables your company to provide your clients Progent's consulting and Help Desk Call Center support with your own branding as a transparent augmentation of your regular IT support team. These services can put you on the fast track to add to your client base, fill out your service offerings, create happy customers, and increase your bottom line.
Progent's nationwide team of network engineers, desktop integration and troubleshooting specialists, IT admins, and cybersecurity professionals have acted as transparent expansions to the IT groups of some of the world's largest IT support firms. Progent's range of expertise enables you to broaden the capabilities of your IT service business, and Progent's transparency helps you promote and protect your company's brand.
Progent is a network consulting company with two decades of experience providing remote expertise to small and middle-size organizations. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco-certified CCIE network engineers of any independent computer services company in the world. Progent has delivered remote technical assistance and consulting to customers in every state in the country. (See testimonials from Progent's customers.)
Reselling Progent's Support Services Under Your Branding
Progent's reseller program for network service organizations features seamless resale to your clients of professional IT services. Progent bills your firm directly and works under your instructions to deliver your customers consulting and support services under your brand. In addition, Progent offers a low-cost Extended Hours Support Program for clients who need access to 24x7 support.
Help Desk and Ticketing for IT Service Organizations
Ticketing systems are the enabling technology behind a successful service desk. But full-featured ticketing systems are not just costly to license and staff, but a hassle to configure and maintain. Small or niche IT service providers seldom have the necessary financial or human resources. Progent's Help Desk and ticketing solution gives IT support firms a practical way to retain their custom branding while delivering their clients responsive desktop support services built around a best-of-breed ticketing system and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Firms
Progent's Help Desk and ticketing solution for IT support firms takes advantage of Progent's investments in advanced ticketing software, an online desktop services staff, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can establish communications with your existing ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing services allow you to increase your support volume, the range of technical issues your business can handle, the number of geographies you can serve, and your hours of availability.
Key features of Progent's Help Desk and ticketing program for IT support firms include:
- Progent's online desktop support team delivers Level 1 end user support with 1-hour SLA to commence work during standard business hours.
- Normal support hours are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at extra cost.
- Optional on-premises support in major metro areas is offered throughout the country at additional cost.
- You retain complete control of your customers and billing.
- Your clients enter service requests through your custom branded Internet portal, a toll-free number, or by directing an email to your assigned mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified online until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Organizations
Progent's consulting expertise for network service firms allows your support team to act as a sole source for virtually all technical guidance and troubleshooting your clients may need. You can grow your team and strategic IT skills steadily without being forced to decline opportunities due to a lack of expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a transparent supplement to your internal support team, under your coordination, and bills you rather than your client.
- Granular Billing: Progent charges on a per-minute basis to reign in costs.
- Extensive Service Reporting: Progent uses an advanced service reporting platform to make sure all IT services performed are thoroughly documented. This enables support group to shift account responsibilities to in-house personnel once you have enough staff and appropriate skill sets.
- Safely Grow Your IT Support Practice: You can quickly and affordably accept additional jobs outside your main areas of excellence and open additional geographies without exposure to the risks associated with expanding your head count too rapidly.
- Strengthen Your Brand: You can improve your mind share as a full-spectrum network service provider by delivering more solutions to more customers using your own company name.
- Add to Your Services Portfolio: Progent can provide top-tier support in a broad range of IT disciplines and can be a dependable reservoir of skills for expanding your IT support business.
- Rapid Escalation: Thanks to a large team of top-level technology experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems get resolved fast.
- Keep Your Customers Satisfied: Satisfied clients stick. By joining with Progent, you can keep delivering solutions without ever requiring clients to seek help from other support firms.
- Remote Technical Support Experts: For 20 years, Progent has delivered online network support ranging from Help Desk services to advanced consulting. Effective online service cuts costs and produces quick results.
- Major Industry Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Centennial, Colorado Businesses
Progent's nationwide team of certified engineers offers Centennial, Colorado companies a wide array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and Microsoft Entra Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Microsoft Azure, AWS, Google Cloud
- Remote Network Support
- Teleworker Support Services
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Penetration Testing
- Firewall Setup
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Management
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- Smartphone Management
- Apple iPhone Integration
- Android Smartphone Integration
- Ransomware Defense/Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Program for Network Service Providers in Centennial, Colorado For more information about Progent's reseller program for IT service organizations in Centennial, Colorado, call 1-800-993-9400 or see Contact Progent.
An index of content::
Article Small Business IT Outsourcing
White Papers IT Outsourcing Advantages
Progent's IT outsourcing services provide affordable computer consulting for mid-size businesses. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT technical services can smooth out costs and minimize uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network architecture for your vital Windows-based applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Microsoft Exchange 2003 Remote Support
Support Exchange 2003 Server Upgrade
Progent's certified consultants provide computer support and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting expertise for Exchange Server 2003 include planning, installation, project management, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
ransomware cryptoworm recovery Consultants
Dharma ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Dharma ransomware hot line Consulting Services
Locky ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
CISM Certified Cybersecurity Cybersecurity Contractors
Security Management Consultancy
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and global standards of skill that IT security managers are expected to master. CISM gives executive management the assurance that those who have earned their CISM certification possess the background and capability to provide effective security administration and support consulting.
Microsoft Windows Administration
Microsoft Office XP On-site IT Support
Progent's IT outsourcing support offerings for small businesses include planning Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person troubleshooting, resolving stubborn integration problems, and producing a company-wide security strategy. Progent can help you enhance network availability and throughput via fault-tolerant configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can help with needs definition, product inventory, bill of materials production, sourcing qualification, procurement logistics, and professional documentation. Progent's IT outsourcing service also includes education for office productivity products such as Microsoft Office XP.
Computer Consulting SMS Upgrade
Microsoft Certified Partner Systems Management Server 2003 Online Help
Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you define sensible procedures and standards to manage PDAs and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that includes standards, procedures and IT products to keep your IT network protected.
SharePoint 2019 Power BI Configuration
SharePoint 2019 PowerShell Technical Support
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting expertise, software development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a cohesive intranet solution.
Services Microsoft Azure AD Connect
Azure AD Connect On-site Support
Progent can assist you to plan and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across on-premises and cloud resources.
Windows Server 2022 Storage bus cache Consultant Services
24/7 IT Consultants Windows Server 2022 Windows Defender ATP
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
24 Hour NinjaOne Automated Desktop Monitoring Remote Technical Support
Online Support NinjaOne Endpoint Monitoring and Reporting
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity.
Macintosh OSX Professionals
Top Ranked Macintosh OSX Technology Consulting
Progent's experts can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud services. For computer environments based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.
Online Consulting ProSight DPS ECHO Backup and Recovery Services
24/7/365 Cloud Backup Security and Compliance Onsite Technical Support
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and allows fast recovery of vital files, applications and VMs that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-premises storage device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.
CCSE Computer Network Service Company
PC Consulting Certified Novell Engineer (CNE)
Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients have the right to know that their IT support professionals have formal testing as well as extensive practical field experience so that Progent's customers can engage Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts confers priority for significantly superior vendor help than is offered to non-certified service providers, allowing Progent to offer clients a better class of computer service. In addition, recognized credentials such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
24/7 Migration Consultants SQL Server 2008
SQL Server Capacity Planning Programming Company
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
Remote Support SQL Server 2019 SSAS
Consultants SQL Server 2019 Migration
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive information management system.
Les Kent has a 35-year track record of successful network integration, corporate management, marketing, and operations. He has demonstrated a talent for developing sophisticated IT solutions in his roles as as a network architect, software developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and global corporations.
Technical Support Cisco RADIUS Security
VPN Computer Engineer
Cisco's security and remote access technology for small to mid-size businesses represent a complete array of easy-to-administer security products to let you safeguard your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align best with your corporate objectives.
ISA 2004 Enterprise Edition Server Onsite Technical Support
Information Technology Consulting Microsoft ISA 2004 Server
Progent's certified ISA Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with many offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
XenApp Virtual Windows Applications Consultant
Windows Application Management Services
Progent's Citrix-certified consultants can help you to design, implement, administer, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to manage and maintain an off-site datacenter that offers high uptime, advanced security, and fast recovery.
24-7 Microsoft and Cisco Certified MySQL application development Consultant
MySQL Enterprise Edition Design Firms
Progent's team of expert software programmers, relational database architects, and project management consultants can assist enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database architects and programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also offers experience with web development tools and can help clients to create, expand, repair, or port web-based applications to utilize the most current web technology.
SentinelOne Ransomware Defense Engineer
SentinelOne Active Security Monitoring Consultant Services
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Wireless LAN Site Survey Computer Engineer
802.11x Wi-Fi Site Survey Help and Support
Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a wireless solution that has the reception, performance, density, Quality of Service, security, and roaming ability your business requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises survey services for validating, tuning, and debugging an operational wireless LAN.
.NET Linux Outsourced Programming
.NET Visual Basic Development Companies
If you want to revamp your corporate web site, build internal webs for applications such as human resources or worker education, design a high-impact web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply talented and experienced web designers. Progent's experts can also show you how to design and manage a secure, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Developer Amazon MWS integration
Design Amazon MWS development
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Software patch management services Consultant
Network infrastructure patch management Consult
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances such as routers and wireless APs, and IoT devices like sensors and robotics.
Operating System Education
Windows Training
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent has few competitors. Mid-size businesses who work with trusted independent service providers or who employ internal support staffs benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, secure, and productive.
SMS Upgrade Technical Support Services
SMS Server Migration Online Support
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software by making it easier to copy system images, control mobile computers, and run management utilities. In addition to advising you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and standards to manage PDAs and intelligent portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and technologies to keep your IT computer system protected.
Phone Support Integration Support
Professional Remote Network Support
For medium-size companies looking for IT support, Progent offers a variety of options including on-site help, on-line support, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, site relocation support, application development, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers expert in-person help for fixing technical problems rapidly and affordably.
MRTG for Linux Professional
24 Hour Integration Support Nagios
Network monitoring ordinarily entails tracking a network's resource utilization to help uncover data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform environments where Linux and Windows operate together. Progent's network integration consultants can help you take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting services offer small businesses and developers help with administering and supporting UNIX/Linux and Solaris networks that work with Windows-based technology.
Small Business 300 Access Point Configuration
CCIE Certified Small Business 100 Access Point Support and Setup
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Small Business Computer Tech
Computer Expert Small Business
Progent is a pioneer in affordably delivering enterprise-class IT support to small businesses. Progent's success in addressing the IT service needs of the chronically underserviced small company sector is the cumulative outcome of major technical and operational breakthroughs that have eliminated a great deal of the conventional costs out of administering IT support, added unprecedented professional expertise into the support system, and significantly streamlined the repair cycle.
Small Business Professionals
Small Office Technology Consulting Services
If you have a company network with 10 to 50 desktop clients, Progent's computer outsourcing services save your business from over-reliance on single freelance consultant while giving you affordable and reliable access to enterprise-class technical support. By delivering network support help when you require it, offering advanced expertise for critical technologies, delivering value-added services such as 24x7 network monitoring, and charging only for services you use, Progent gives you an affordable way for maximizing the business value of your small office information system. Progent is the smart way for small businesses to build and support a robust and secure IT system and to benefit from fast access to the skilled support typically available only to enterprises who are able to afford a large internal IT group.
Windows and Solaris Support Services
Windows, UNIX, Solaris Network Engineer
If your business computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a unified environment that allows all your OS platforms to run side by side for simple administration, transparent dataflow, high availability, enhanced performance, and strong security. Progent's UNIX and Windows coexistence assistance offerings feature network architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Help Desk support.
24x7 Support Outsourcing Meraki MS 400 Series Switch
24 Hour Meraki Switch Upgrade Professional
Cisco's Meraki MS family of access and aggregation switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting to assist you to design and deploy an efficient network architecture based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, configure policies to ensure security, develop and test a disaster preparedness strategy, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking solution.
24x7 Horizon3.ai NodeZero Certified Penetration Testing Cybersecurity Consultancies
Security Team Horizon3.ai NodeZero Cybersecurity Penetration Testing
Progent's certified cybersecurity experts can run NodeZero-powered PEN tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
CRISC Certified Network Risk and Information Systems Control Architect Professionals
Top Consultancy CRISC Certified Risk and Information Systems Control Architect
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.
Top Rated .NET Software Development Firms
.NET Web Application Developer
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps quickly and affordably.
Consultant Services Windows Server Essentials Migration
Windows Server Essentials Compliance Professional
Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can provide full-service project management to help you design and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
SQL Server 2014 In-memory ColumnStore Support Outsourcing
SQL Server 2014 Monitoring IT Consulting
SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services that include planning, configuration, administration, remediation, and software development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Urgent Nebraska Maintenance
Nebraska Small Business Network Consultants
Progent's Technical Response Center (TRC) provides affordable national after-hours online assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide extended hours phone help and online secure network connection to isolate and resolve network problems quickly and affordably.
Cisco Network Management Solutions Computer Support Consultants
Cisco Network Management Software Consulting Services
Progent's Cisco-Certified network management consultants can help you to run Cisco's network management utilities along with a variety of powerful third-party products to build a comprehensive network management solution to keep your environment operating smoothly, conserve limited resources, protect your data, recover quickly from hardware breakdown or deliberate assaults, and allow you to add or repurpose network resources sensibly and economically as your business evolves.
Email Guard DLP Technology Professional
Technology Professional Email Quarantine
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and world-class security for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Juniper Junos BGT Security Audit Services
Juniper Junos Network and Security Manager Firewall Configuration
Progent's Juniper Networks-certified network consultants can assist you to plan and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to help your business to streamline the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage networks that incorporate a combination of Juniper's software platforms.
SQL Server 2016 SSRS Consulting Services
Consultants SQL Server 2016 and Windows Server 2012 R2
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, uptime, mobile computing integration, and integrated BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to help organizations of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Skype for Business, and SCOM.
Juniper J6350 Router Evaluation
Top Rated Juniper J6350 Router Protecting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24 Hour Software patch management services Professional
Specialist IoT device patch management
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Colocation Center Integration Support
Computer Consultant Data Center Colo
Colocation data centers make it possible for companies to share world-class facilities for hosting network equipment that supports vital applications. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation strategy such as choosing and moving to a colo facility, designing network architecture, specifying required equipment, on-site and on-line troubleshooting, establishing offsite system management, and education your support staff.
Microsoft Office 2003 Migration
Immediate Microsoft Office XP Server Support
Progent applies no initialization charge and requires no retainer for services provided during regular business hours. Progent's small granularity avoids big invoices for fast fixes so you won't be forced to allow minor problems to fester. .
24 Hour SCDPM 2012 Backup and Restore Network Consultants
24/7/365 SCDPM 2012 and Windows Server 2012 Integration Support
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of any size to design, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for fixing particularly challenging issues, or full project management services. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
iPad patch management Specialists
iOS patch management Consultants
Progent's managed services for software/firmware update management provide businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, network appliances like switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Email Bayesian Analysis Consultant Services
Email Virus Signature Consult
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Immediate Catalyst 9164 Access Point Consultant
Catalyst 802.11ax Access Point Technical Support
Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants can provide affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Microsoft ISA Server Consultants
ISA 2004 Server Integration Services
Progent's Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT system from attack by external and inside sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist you to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.
