Centennial Consulting Experts for Computer Support Providers
Transparent Short-Term Support Team Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Firms in Centennial
Progent’s consulting services for IT service firms in Centennial Colorado allows your company to offer your customers Progent's consulting expertise and Help Desk Call Center support using your brand as a seamless supplement to your in-house IT support team. These services can ease the way for you to grow your client base, close gaps in your service offerings, satisfy your customers, and increase your profits.
Progent's roster of network infrastructure engineers, desktop support specialists, network admins, and cybersecurity consultants have acted as transparent expansions to the IT staffs of some of the world’s largest IT support businesses. Progent’s range of technical knowledge allows you to widen the capabilities of your IT support business, and Progent’s transparency lets you promote and protect your company's brand.
Progent is an IT consulting company with two decades of background providing online expertise to small and mid-size companies. Progent is a Microsoft Partner and has one of the largest teams of Cisco-certified CCIE network infrastructure engineers of any independent computer services company in the world. Progent has delivered remote IT assistance and consulting to customers in every state in the country. (See recommendations from Progent's clients.)
Reselling Progent's Services Under Your Own Brand
Progent's consulting program for IT service providers features transparent resale to your clients of professional services. Progent bills your firm directly and performs under your instructions to provide your clients consulting and support services under your branding. Also, Progent has an affordable Extended Hours Support Service for customers who require 24x7 technical support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing systems are fundamental to a successful Help Desk. But enterprise-grade ticketing systems are not just costly to license and staff, but challenging to set up and maintain. Smaller IT service providers seldom have the required resources. Progent's Service Desk and ticketing program offers IT support firms a practical way to retain their company branding while providing their customers world-class desktop support services built around an advanced ticketing system and reinforced by fast escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Service Desk and ticketing solution for IT service organizations takes advantage of Progent's sizable investments in advanced ticketing software, an online desktop services team, and a network of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can establish data interchange with your existing ticketing system. The features available with Progent's Call Center and ticketing services enable you to expand your physical and virtual support volume, the range of technologies your business can take on, the locations you can service, and your hours of availability.
Key features of Progent's Call Center and ticketing solution for IT service firms include:
- Progent's online desktop support staff provides Level 1 end user assistance with 1-hour SLA to begin work during standard work hours.
- Normal support times are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is offered at additional cost.
- Optional onsite support in larger metros is offered throughout the country at extra cost.
- You retain full control of your clients and invoicing.
- Your customers enter service requests via your branded web portal, an 800 number, or by sending a request to your dedicated mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified online while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for IT service providers allows you to become a sole source for practically all IT expertise your clients may need. You can grow your staff and strategic in-house competencies at your own pace without having to turn down new business owing to a lack of in-house expertise or the absence of personnel.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a transparent supplement to your in-house IT service group, responding to your direction, and bills your firm rather than your customer.
- Granular Billing: Progent charges by the minute to minimize expenses.
- Extensive Service Documentation: Progent utilizes an advanced reporting platform to make sure all services delivered are fully documented. This enables support group to shift service assignments to internal personnel once you have enough staff and appropriate skill sets.
- Safely Expand Your IT Support Practice: You can quickly and efficiently take on more jobs outside your core areas of expertise and serve new geographies without the risks associated with expanding your full-time staff too quickly.
- Re-enforce Your Name: You can solidify your mind share as a comprehensive IT support firm by delivering more services to more clients under your own company name.
- Add to Your IT Support Portfolio: Progent offers top-tier expertise in a broad range of technologies and can act as a dependable reservoir of skills for expanding your IT service business.
- Rapid Problem Escalation: Thanks to a sizable team of high-level technology experts available, Progent can escalate quickly from Tier 1 to Tier 3 services so even the toughest problems get resolved fast.
- Keep Your Customers Happy: Happy clients keep coming back. By joining with Progent, you can continue delivering solutions without ever forcing clients to look for expertise outside the fold.
- Remote Support Experts: For two decades, Progent has provided online network support ranging from Call Center support to advanced consulting. Efficient online service saves money and produces quick solutions.
- Advanced Certifications: Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Centennial, Colorado Companies
Progent's seasoned team of certified consultants and technical experts offers Centennial, Colorado organizations a broad array of remote technical guidance and troubleshooting services. Practice areas covered under Progent's reseller program for network service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory Design
- Office 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Online Network Support
- Work from Home Support
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Experts
- Security and Compliance Monitoring
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Management
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- BYOD Management
- Apple iPhone Integration
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Configuration
- WiFi Site Assessments
Learn More About Progent's Reseller Support for Network Service Firms in Centennial, Colorado To learn more information about Progent's reseller program for IT service organizations in Centennial, Colorado, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Top Quality Network Engineer Exchange 2016 Migration Planning
Microsoft Exchange Server 2016 Migration Online Support
Progent can help your business in all phases of your upgrade to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Microsoft Certified Windows 2008 Failover Cluster Specialists
High Availability Networks Integration Services
Progent’s Disaster Recovery/Business Continuity specialists have in-depth experience helping small and mid-size organizations to reduce system downtime by providing affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to develop and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can help you to architect, implement, and maintain resilient technologies including redundant Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and multi-location data centers.
Telecommuting Information Technology Consultants
Mobile Laptop Computer Services
Progent's remote access and smartphone synchronization experts can help your business to design and configure secure access solutions for remote desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to improve the efficiency of your remote workforce.
Setup Wyoming
24x7x365 Alabama Engineer
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone help and remote direct network access to troubleshoot and resolve technical problems rapidly and economically. The scope of IT experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to competent experts as needed.
MCSE Expert Certified Dynamics GP Modifier Engineer
Remote Dynamics GP VBA Consulting
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that let you track your business more effectively, turning uncooked information into useful understanding of your company and customers.
Ubiquiti UniFi XG Security Gateway Consultant
After Hours Ubiquiti UniFi WiFi Engineer
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple venues with thousands of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist your organization to assess the benefits of UniFi technology for your business and help you to plan, install, manage, and maintain your UniFi ecosystem.
Engineer ProSight Virtual Server Private Cloud Hosting
ProSight Private Cloud Hosting Services Professional
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in an environment that delivers the highest level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that enable small businesses with mixed- platform IT systems to save significantly on the costs of capital investments, system support, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Security Vulnerability Assessment Consultants
Remote Information Risk Assessment Technology Professional
Progent has created special network security packages intended to deliver larger institutions an objective and thorough security audit from a team of certified security consultants. All Progent's security assessment bundles incorporate a collection of services like network scans from within and from outside your company firewall, expert interpretation of captured data by accredited security engineers, production of a report documenting the results, plus a live concise executive summary and an in-depth live outbrief for internal network engineers.
ProSight Email Data Leakage Prevention Engineer
Immediate ProSight Email Guard Content Filtering Consultant
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
Online Troubleshooting Service Reporting
Urgent Professionals Service Reports
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small support firms who offer minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to every client. The discipline of detailing and archiving service activity allows more effective support and eliminates a variety of common problems such as when a service customer is effectively held hostage to a consultant who won’t release vital service information.
Network Security Audit CISSP
CISSP Certified Security Architect Specialist
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of information system security. Progent can help implement cost-effective security solutions that guard a small business against modern threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources distributed across a mix of physical sites and various clouds.
24 Hour Microsoft Certified Windows Server 2012 R2 Outsourcing
Windows 2008 Server Online Help
The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth knowledge in designing and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s IT support can assist you with designing, installing, administering, and supporting Windows Server solutions that increase the business value of your IT system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
ProSight Small Business Private Clouds Consulting
Professional ProSight Virtual Hosting
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages such as lower capital expenditures, reductions in operational expense, improved management focus, world-class security, greater fault tolerance, and regulatory compliance.
VMware Live Migration Consultancy
VMware Live Migration Consulting
Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.
Exchange Server 2000 Computer Consultant
Computer Engineer Exchange 2000 Server Upgrade
Progent is among the most expert network support firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full advantages of Microsoft Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Mac and Windows Specialist
Help and Support Windows and macOS coexistence
Progent's service experts in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive networks with resource sharing and workgroup support. Allowing productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Windows technology. Progent's background in Windows and Macintosh consulting makes it possible to offer expert support to companies that depend on these platforms to keep their strategic advantage. Progent can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Emergency Consultancy Google Cloud hybrid solutions
Microsoft Azure hybrid cloud integration Engineer
Progent offers expert remote consulting support to help companies integrate their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine physical resources along with cloud services. To help you to integrate public cloud services with networks, Progent offers a range of public cloud migration services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Microsoft ISA Server 2006 On-site Support
ISA 2006 Specialist
Secure Application Publishing with ISA Server 2006 provides greater protection of intranet applications while supporting increased efficiency by making these resources accessible to legitimate remote or mobile users. ISA Server helps protect business applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your system so that your company benefits from a smart and economical balance of security, convenience, and speed.
24/7 Service Reporting Integration Support
MS Certified Service Database Specialists
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or small support organizations who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by every staff member to each customer. The discipline of detailing and organizing service activity results in more efficient service and eliminates a slew of common problems such as when a support client is virtually held hostage to a consultant who won’t let go of vital service information.
Project Management Consultancy
Top Ranked Expert Microsoft Certified Consultants Project Management
For advanced project management support, Progent offers the services of senior information technology experts with years of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise clients follow leading practices to make sure development or deployment projects are completed on schedule and within budget.
After Hours Remote Workforce Endpoint Management Network Engineer
Offsite Workers Endpoint Management Professional
Progent can help small and mid-size organizations to deploy efficient remote endpoint management platforms for administering endpoints operated by work-from-home employees.
Network Troubleshooting Network Consulting
Network Services Monitoring Technology Consulting Services
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map out, track, enhance and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance bottlenecks.
Engineer Solaris with Windows
Support and Help UNIX with Windows
Progent's UNIX family support experts offer small businesses and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with an easy one-stop source to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
SQL Server 2014 Azure Backup Setup and Support
Top Quality SQL Server 2014 In-memory OLTP Support and Help
SQL Server 2014 includes major improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services such as planning, deployment, administration, remediation, and application development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Top Ranked Proxim Tsunami Wireless Case Studies
Proxim Tsunami Wireless Example Application
Progent delivered a wireless networking environment that allowed a school to increase efficiency and avoid the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Information Technology Consulting Internet Data Center
Enterprise Active Directory Network Integration
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network consultants offer a range of IT consulting services such as project management, SOX compliance, office relocations, corporate security, system architecture, on-site or remote branch office support, and technical support for data center hosting environments. A Progent IT consultant can help you plan a multi-office network that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft Premier consultants can help major corporations design, integrate and support major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.
SQL Server 2014 In-memory ColumnStore Integration Services
Configuration SQL Server 2014 Backup
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services such as planning, configuration, administration, remediation, and software development services to help organizations of any size to realize fast return from their SQL Server 2014 investment.
Meraki Air Marshal Help and Support
Meraki MR42 Access Point Online Technical Support
Progent's Meraki Wi-Fi AP consultants provide remote and on-premises support to assist organizations of all sizes to design, install, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including switches, routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or computing device.
Emergency Small Office Service Providers
24 Hour CISM Security Security Small Office Integration Services
Progent delivers the services of Microsoft and Cisco-Certified IT consulting experts to offer customers affordable ways to help companies optimize the value of Microsoft and Cisco products. For environments that range from small offices to large corporations, Progent's expert engineers can help you enhance your information system's e-mail architecture, protection, availability, throughput, and IT management.
Microsoft Windows Server 2008 R2 Specialists
Microsoft Experts Windows Server 2008 Active Directory Remote Technical Support
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create pilot systems and migration strategies, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to use new management tools, and provide continuing consulting and troubleshooting via low-cost options such as Helpdesk support and remote technical support.
Top Ranked Linux Phone-based Technical Support Firms
Linux RedHat Remote Technology Professional
Progent offers national online phone support and troubleshooting services for companies that operate networks based on versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Online IT help provides optimum leverage for your IT budget by protecting client efficiency and shortening the time billed for network repair services. Sophisticated remote access technology and experienced service specialists and consultants allow Progent to solve most network problems without wasting time and money by going to your site. In most of situations your network issues can be remediated over the phone or through a combination of phone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist you with the toughest system problems.
IT Support Outsourcing Consultant
Outsourcing Network Help Consult
Progent can deliver comprehensive remote support for all major technical areas common to today’s small company information networks and offers an array of strategic, as-needed support services including a temporary Chief Information Officer to offer advanced IT design and budgeting skills, a Call Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management for major initiatives such as office moves oroperating system upgrades, Cisco-certified consultants for designing fast and reliable infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, customize, or repair mission-critical applications.
Adaptive Security Device Manager Network Consulting
ASA Firewalls Network Consulting
Progent’s Cisco-Certified technology experts offer experienced PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progent’s network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
24 Hour Network Management Outsourcing Consultants
Network Management Outsourcing Services
Progent's ProSight portfolio of managed services are geared to offer businesses who maintain minimal in-house network administration and support teams with affordable access to world-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed services include fixed network management expenses, smart automation of routine administrative tasks, continual absorption of new technology, graceful migration from legacy systems to modern solutions, improved alignment of information technology with strategic objectives, access to seasoned IT consultants, and freeing up management to concentrate on business issues rather than ever-changing network technology.
Active Directory Health Audit Technology Professional
24 Hour Active Directory Review Professionals
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner and safer AD implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with government and industry security standards, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability.
Windows Server Essentials Server Backup Consulting Services
Windows Server Essentials Security Consultant
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile OS that enables small businesses to transition from the older physical on-premises datacenter to the modern hybrid computing model that combines on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential business advantages of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your computing ecosystem. Progent can provide comprehensive project management to help you plan and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.
