Centennial Consulting Experts for Network Service Companies
Seamless Temporary Support Team Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Organizations in Centennial
Progent’s consulting support for network service firms in Centennial Colorado enables you to provide your clients Progent's consulting expertise and Help Desk Call Center support with your own branding as a transparent supplement to your regular network support group. These services can help you add to your client base, fill out your service catalog, satisfy your clients, and increase your bottom line.
Progent's roster of network experts, desktop support specialists, network admins, and data security consultants have worked as transparent supplements to the support groups of some of the country's biggest IT support firms. Progent’s breadth and depth of technical knowledge enables you to widen the scope of your IT service business, and Progent’s transparency lets you promote and protect your company's brand.
Progent is a network support firm with 20 years of experience delivering online expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco-certified CCIE network infrastructure engineers of any independent IT services company in the world. Progent has delivered online IT support and consulting to customers in every state in the country. (Check out testimonials from Progent's clients.)
Providing Progent's Support Services Under Your Own Brand
Progent's reseller program for IT service firms features seamless resale to your clients of world-class IT services. Progent invoices you exclusively and performs under your direction to deliver your customers consulting and support services under your branding. In addition, Progent offers a low-cost Extended Hours Support Service for clients who need 24x7 support.
Help Desk Call Center and Ticketing for Network Service Organizations
Ticketing is the heart of an effective IT Call Center. But modern ticketing systems are not only costly to license and staff, but also difficult to set up and maintain. Small or niche IT service firms do not have the required financial or human resources. Progent's Service Desk and ticketing program gives IT service organizations a practical way to keep their company branding while delivering their customers responsive desktop support services backed by a best-of-breed ticketing system and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Organizations
Progent's Help Desk and ticketing program for IT service firms leverages Progent's sizable investments in advanced ticketing software, a remote desktop support staff, and a network of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform exclusively or Progent can set up data interchange with your current ticketing platform. The features available with Progent's Call Center and ticketing services allow your IT service firm to increase your physical and virtual support workload, the diversity of technical issues your company can take on, the locations you can serve, and your hours of availability.
Important features of Progent's Help Desk and ticketing solution for IT service companies include:
- Progent's remote desktop support group delivers Level 1 end user help with 1-hour service level agreement to commence work during normal business hours.
- Normal support times are 5am to 7pm PST, five days per week.
- Extended hours support is offered at extra cost.
- Optional onsite service in larger metros is available across the US at extra cost.
- You keep full control of your customers and invoicing.
- Your customers submit service requests using your branded web portal, an 800 phone number, or by directing a request to your designated email address.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified online while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting expertise for IT service firms allows you to become a sole point of contact for practically all IT guidance and troubleshooting your clients may require. You can build your staff and core IT skills at your own pace without being forced to turn down opportunities due to a lack of in-house expertise or a shortage of personnel.
Important aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent works as a transparent supplement to your internal support team, under your management, and bills your firm rather than your customer.
- By-the-Minute Billing: Progent charges by the minute to minimize expenses.
- Extensive Documentation: Progent utilizes an enterprise-class documentation system to ensure that all services delivered are thoroughly described. This allows support group to shift service assignments to internal consultants once you have enough staff and appropriate skill sets.
- Safely Grow Your IT Support Business: You can quickly and affordably take on more jobs outside your core fields of excellence and serve additional geographies without exposure to the risks associated with increasing your full-time staff too rapidly.
- Re-enforce Your Name: You can solidify your mind share as a full-spectrum network service provider by offering more services to more clients under your own brand.
- Add to Your IT Support Catalog: Progent offers world-class expertise in a wide array of IT disciplines and can be a reliable resource for growing your IT service operations.
- Fast Problem Escalation: Thanks to a sizable roster of high-level IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging issues can be handled fast.
- Make Your Customers Happy: Satisfied customers keep coming back. By joining with Progent, you can keep delivering solutions without ever forcing clients to look for help from other support firms.
- Remote Technical Support Professionals: For 20 years, Progent has delivered online IT support ranging from Help Desk support to advanced consulting. Effective online support saves money and produces quick results.
- Advanced Industry Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including CISSP, CISA, and CRISC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Centennial, Colorado Companies
Progent's veteran roster of certified engineers offers Centennial, Colorado organizations a wide array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Integration
- Dynamics GP Expertise
- Microsoft Azure, AWS, Google Cloud
- Remote Network Technical Support
- Work from Home Integration
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Expertise
- Security and Compliance Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support Services
- Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- Smartphone Integration
- iPhone Support
- Android Smartphone Management
- Ransomware Defense
- Backup/Recovery Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Support for IT Service Firms in Centennial, Colorado To learn more details about Progent's reseller program for IT service firms in Centennial, Colorado, call 1-800-993-9400 or see Contact Progent.
An index of content::
Microsoft Exchange Server 2016 Migration Integration Services
IT Consultant Microsoft Exchange 2016 Upgrade Planning
Progent can assist your business in any and all facets of your migration to Exchange 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Juniper Junos BGT Audit
24/7 Juniper Junos Network and Security Manager Firewall Network Install
Progent's Juniper Networks-authorized network engineer can assist your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to help your business to streamline the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that include a mix of Juniper's OS platforms.
Professional Private Cloud Integration
Professional Private Cloud Hosting
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restore. You can take advantage of Progent’s private cloud hosting service to avoid large investments in the acquisition, upkeep, and operation of computer equipment and facilities while achieving world-class levels of system reliability and security.
MS CRM Professionals
MS CRM Professional
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer relationships. Integrated Sales and Customer Service modules enable employees to share data to help improve sales success and offer steady, efficient customer service. Progent can set up the most sensible server and communications environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support databases.
Specialist Mandriva Linux
Help and Support Red Hat Linux
If you are developing Linux-based software on a network that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that frees you to focus on your field of strategic know-how without the constant distraction of managing your company information system. Through the use of smart server monitoring and by delivering remote and in-person support as your business needs it, Progent offers an economical solution for supporting an IT system that provides high reliability, security, and efficiency. Progent's Linux developer assistance services feature full-service information technology outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring, and Helpdesk support.
Microsoft Dynamics GP ERP Online Troubleshooting
Online Consulting Dynamics GP Great Plains Accounting
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management solution that integrates data and operations throughout your business, interfaces easily with other applications, and connects workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and manage a robust, secure server and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
CISSP Certified Expert On-site Technical Support Mission Critical Environment
Information Technology Consulting Fault-tolerant system
Progent’s fault tolerant system experts offer reliability consulting, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet architecture design, fault-tolerant data center consulting, and other high-availability networking services to show your organization create a 24x7 environment for line-of-business applications. Progent possesses the experience to design economical, non-stop networks by deploying the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
ProSight Data Protection Services BDR Solutions Online Technical Support
Cloud Backup Security and Compliance Support Outsourcing
ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital files, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical data.
Dynamics GP On-site Support
Top Rated Microsoft Dynamics GP ERP Remote Consulting
Progent can show you how to plan and execute an efficient move to Dynamics GP so that you preserve your information, improve your security, modernize your analytics, take complete advantage of Microsoft Office support, and reduce productivity interruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
802.11ax Upgrade Support
Building-to-building Wireless Technology Consulting Services
Progent's Wireless Consulting Services offer a convenient, economical way for companies of all sizes to deploy, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft Desktop Technology Information Technology Integrators
Security Consulting Desktop Technology
Progent offers a wide range of cost-effective services to assist you to install, configure, repair, and administer desktop PCs and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or remote assistance for single computers or laptops or help you to plan and implement a large-scale migration to new or updated operating system software and business applications. Progent can also supply engineers and technical workers to help your company to prepare for and complete a company move or consolidation designed to cause minimal disruption of your productivity.
Remote Support Services SharePoint 2019 On Premises
SharePoint 2019 PowerApps Support and Help
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical online and on-premises expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a cohesive intranet system.
Windows Server 2000 Migration Consulting
Windows Server 2000 Migration
Progent's Microsoft-certified Windows Server 2000 experts offer network help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and support services include system planning, installation, project management, on-site and off-site technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Small Business IT Outsourcing Services Microsoft Office 2000
Network Support Microsoft
Progent’s IT outsourcing support offerings for small companies feature designing 2003 Server, .NET, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, resolving stubborn IT problems, and producing a comprehensive security plan. Progent can help you enhance network reliability and throughput with non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management help for major upgrades and can help with requirements definition, product inventory, bill of materials development, sourcing qualification, procurement logistics, and complete documentation. Progent’s computer outsourcing service also includes education for office productivity programs such as Microsoft Office XP.
Coder SQL
Microsoft SQL Consultancy
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class applications that can provide your business a critical competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.
Wi-Fi IT Consultants
Wi-Fi Network Support and Setup
Progent can show you how to plan, deploy, manage, and repair an efficient Wi-Fi LAN architecture, recommend appropriate products, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a complete 802.11x system security plan that is well integrated with the security plan for your overall corporate network.
Microsoft Exchange 2007 Consultant
Exchange 2007 IT Consultants
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Support and Integration Windows, Linux, UNIX, Solaris
Windows, Linux, UNIX, Solaris Consulting
If your office computer system combines Linux technology platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that permits all your operating systems to coexist for easy administration, transparent dataflow, high dependability, superior throughput, and strong security. Progent's Linux and Microsoft Windows integration support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, remote server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk Call Center support.
Excel Power Map Development Company
24/7 Excel Power Pivot Engineer
Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote support services to assist you to plan, develop, test, install, manage, and debug business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to migrate your existing Excel solutions to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers as-needed help to organizations who need a quick fix to a specific problem associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individual users or teams.
Computer Consulting SharePoint Server 2007
Specialist Office SharePoint Server 2007
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint Server offers a common location for your workers or customers to connect to, manage, share and interact with relevant information, files, and applications and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and projects with the data they’ve created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can assist you to support your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.
Open Now ASA and PIX Professional
ASA and PIX Setup and Support
Progent’s Cisco-Premier network consultants offer experienced PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progent’s network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Top Rated Windows Server 2016 Disaster Recovery Support
Windows Server 2016 Stretch Clusters Remote Support
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Microsoft T-SQL Expert Development
Open Now SQL Server Remote Support
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge high-end programs that can give your company a critical competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
CISA Certified Security Audit Consultants
Cybersecurity Audit Services
The Certified Information Systems Auditor accreditation is an important qualification that signifies expertise in information system security audit and control. Certified by ANSI, the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit consultant able to help businesses in the areas of IS audit services, IT administration, network assets and architecture ROI, IT support, protection of information resources, and business continuity planning.
System Center Operations Manager IT Consulting
Operations Manager Consulting
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix serious problems detected by SCOM 2012.
Top Ranked Help and Support Linux
Specialist Suse Linux
Progent's Linux consulting services offer small businesses and software developers support for administering and maintaining Linux systems that operate with Microsoft-powered networks. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience provides you with an easy one-stop source to show you how to build and manage a secure and reliable cross-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Microsoft Certified Expert Exchange Server 2003 Upgrade Specialists
Computer Consulting Microsoft Exchange 2003
Progent's certified consultants offer technical help and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, management, and support expertise for Exchange Server 2003 include planning, installation, project management, local and off-site technical support, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
ProSight Virtual Hosting Specialist
Consultant ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched level of vendor independence.
Remote Monitoring and Reporting Network Consultant
Microsoft Operations Manager IT Services
Mid-sized businesses can enjoy all the advantages of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service packages, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with server monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and online service. For companies with mission-critical environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer medium-size company networks world-class reliability, security and productivity.
Midsized Business On-Call Services
Midsized Office Computer Consultancy Firms
Progent offers network services for mid-size companies who have 100 to 250 network users. The medium size company or office has typically been an overlooked segment of the market for IT support expertise. The overhead and service access models of large outside service organizations make them too costly for the ordinary small business or small medium business (SMB), which usually has a modest IT budget with which to support an information system whose advanced technology and capability are often comparable to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and proactive server monitoring, dramatically lowers the network support costs of an SMB while offering the small company with enterprise-level service from certified, world-class consultants with background in a wide array of small business technologies. If your mid-sized company or small business is searching for the quality of network help needed by a medium size office without paying enterprise costs, call Progent.
Exchange Online and on-premises Exchange IT Services
Office 365 migration PowerShell Integration Support
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other email infrastructure to reduce hardware expense and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to assist your organizations to assess the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and budget, implement a non-disruptive migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
SQL Server Reporting Services Integration Services
SQL Server 2019 Online Consulting
Progent’s Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid development of enterprise-class business applications that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Top Quality Installation support Dynamics Business Central
24 Hour Microsoft Dynamics Business Central Setup and Support
Progent can provide online and on-premises deployment, upgrade, customization, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Exchange 2013 OWA Integration Support
Integration Exchange 2013 Disaster Recovery
Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact vital areas like manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential advantages of upgrading to Exchange 2013, design a cost-effective test and rollout strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange Server 2013.
Windows Server 2016 upgrade Remote Troubleshooting
Microsoft Windows Server 2016 Clustering Integration
Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Internet Security and Acceleration Server Technical Support Services
Emergency ISA Server Services
Progent's certified ISA Server consultants have extensive backgrounds developing corporate security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small company plan and implement a configuration of ISA Server 2004 that meets your IT security needs without limiting your productivity.
After Hours Network Consultants Juniper Netscreen
Fortinet Cybersecurity Organizations
Progent provides small and mid-size organizations expert consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to design a detailed security strategy and choose appropriate technologies from a variety of suppliers to support your security goals while sticking within your spending restraints.
iPhone remote access Integration
On-site Support iPhone and Windows 10 integration
Progent offers cost-effective remote assistance to assist you to plan, deploy, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented ecosystem that maximizes the business value of your IT network.
