Centennial Consultants for Network Service Firms
Short-Term Staff Augmentation
Progent's Consulting, Help Desk, and Ticketing for IT Service Firms in Centennial
Progent's consulting services for network service firms in Centennial Colorado allows you to offer your customers Progent's consulting expertise and Help Desk support using your company's own branding as a seamless extension of your regular network services group. These services can put you on the fast track to add to your client base, close gaps in your service catalog, create happy customers, and increase your profits.
Progent's nationwide team of network experts, desktop support specialists, IT administrators, and cybersecurity professionals have acted as seamless supplements to the IT groups of some of the world's largest IT service firms. Progent's range of technical knowledge enables you to add to the scope of your IT support practice, and Progent's transparency helps you strengthen and preserve your branding.
Progent is an IT consulting company with two decades of experience providing remote expertise to small and mid-size organizations. Progent is a Microsoft Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any independent computer services company in the world. Progent has provided online IT support and consulting to customers in every state in the country. (See testimonials from Progent's customers.)
Reselling Progent's Support Services Under Your Branding
Progent's reseller program for IT service organizations offers transparent resale to your clients of world-class services. Progent invoices you exclusively and performs under your direction to provide your customers consulting and support services under your branding. Also, Progent offers an affordable Off-hours Support Program for customers who need access to 24x7 support.
Help Desk and Ticketing for Network Service Organizations
Ticketing systems are the enabling technology behind an effective service desk. But full-featured ticketing platforms are not only costly to license and staff, but also difficult to set up and maintain. Smaller IT support organizations seldom have the necessary resources. Progent's Help Desk and ticketing program gives IT support organizations an economical way to retain their custom branding while delivering their customers responsive desktop support backed by a best-of-breed ticketing platform and reinforced by fast escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Providers
Progent's Call Center and ticketing solution for IT service companies takes advantage of Progent's investments in highly scalable ticketing technology, a remote desktop services team, and a group of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can establish data interchange with your existing ticketing platform. The features offered with Progent's Service Desk and ticketing services allow you to increase your physical and virtual support workload, the diversity of technologies your company can handle, the number of geographies you can serve, and your hours of availability.
Key features of Progent's Help Desk and ticketing program for IT service companies include:
- Progent's remote desktop support team delivers Level 1 end user support with 1-hour service level agreement (SLA) to begin work during normal work hours.
- Standard support times are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is offered at extra cost.
- Optional on-premises service in major metro areas is available throughout the US at additional cost.
- You keep full control of your customers and billing.
- Your customers submit service requests by means of your own branded Internet portal, an 800 phone number, or by sending a request to your dedicated mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting expertise for network service providers allows your support team to become a single point of contact for virtually all technical expertise your customers may require. You can grow your team and strategic in-house competencies at your own pace without being forced to turn down opportunities owing to a lack of in-house expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a transparent supplement to your internal support team, responding to your direction, and invoices you instead of your client.
- By-the-Minute Billing: Progent bills on a per-minute basis to minimize costs.
- Extensive Documentation: Progent utilizes an advanced service reporting system to ensure that all services delivered are thoroughly described. This allows you to shift account assignments to in-house personnel once you have enough staff and relevant skill sets.
- Safely Expand Your Service Business: You can easily and safely accept more jobs beyond your core areas of expertise and serve additional geographies without assuming the risks involved with expanding your head count too quickly.
- Strengthen Your Name: You can improve your mind share as a full-spectrum network service provider by delivering more services to more clients under your own company name.
- Flesh Out Your Services Catalog: Progent can provide world-class support in a wide range of IT disciplines and can act as a reliable reservoir of skills for growing your IT support operations.
- Rapid Problem Escalation: Thanks to a large roster of top-level consultants ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Keep Your Customers Happy: Happy clients stick. By joining with Progent, you can continue delivering solutions without ever forcing clients to look for expertise outside the fold.
- Online Technical Support Experts: For 20 years, Progent has provided remote IT support ranging from Help Desk support to advanced consulting. Efficient online support cuts costs and produces quick solutions.
- Advanced Industry Certifications: Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Centennial, Colorado Businesses
Progent's seasoned team of certified engineers offers Centennial, Colorado businesses a wide array of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Experts
- Cybersecurity Expertise
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Tech Support
- Colo Data Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- BYOD Management
- Apple iPhone Integration
- Google Android Phone Support
- Ransomware Defense/Recovery
- Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Surveys
Learn More Details About Progent's Consulting Support for Network Service Organizations in Centennial, Colorado To learn additional details about Progent's consulting support for IT service organizations in Centennial, Colorado, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Chief Information Officer IT Consultants
Chief Information Officer Remote Consulting
Progent can provide the part-time assistance of a veteran CIO to provide a broad perspective to help you pick and maintain network solutions to match your present needs and that can be a firm basis for your growth. Progent's temporary CIO services provide economic advantages to companies trying to optimize the benefits from their IT expenditures but who are without the budget or hesitant to take on one more high-level manager to their head count. Since Progent is vendor-neutral, with a large team of consultants certified to support all major operating systems and networking technologies plus a wide range and business software, Progent is in a unique situation to provide unbiased recommendations as well as advanced technical support for building and maintaining information solutions that fit the particular requirements of your business.
Skype for Business Reverse Proxy Server Consult
Skype for Business Chat Services
Progent's consultants can provide online and on-premises consulting services for organizations of all sizes to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Microsoft Experts Office Word 2013 Consultant
Microsoft 365 Word co-editing Services
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote consulting services to help you to manage your legacy Microsoft Office Word solution or assist you to move to a current release of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various releases of Word, interfacing Word with other Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training classes tailored for your special requirements.
24x7 Computer Consulting Altaro VM Backup Cloud Management
24-7 Altaro VM Backup Verification Network Consultants
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
SQL Server 2014 Delayed Durability Computer Consulting
SQL Server 2014 Monitoring Support Services
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services including planning, deployment, administration, troubleshooting, and application development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
SCCM Small Business Specialist
Small Business Outsourcing IT Configuration Manager
Progent's Microsoft-certified consultants can assist your company to automate desktop update and patch management by delivering support for administration solutions like Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
Microsoft Exchange Server 2016 Upgrade Online Consulting
Support Exchange 2016 Migration Planning
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
IP PSTN Computer Consultant
SIP Trunks On-site Technical Support
Progent's Cisco-certified SIP integration experts can assist organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective remote or onsite support to help businesses to migrate efficiently to a productive unified communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Ubiquiti UniFi AP Services
Ubiquiti UniFi Controller management Consultant
Progent can provide quick access to the expertise of veteran wireless consultants who can help you to assess the benefits of Ubiquiti UniFi wireless APs for your company and assist you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi APs for optimal coverage and performance.
Security Incident Response Services
Network Traffic Analysis information Systems Audit
Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security experts. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the security disciplines covered within GIAC certification such as evaluating infrastructure security mechanisms, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Windows Server 2012 R2 Virtual Fibre Channel Network Consultants
Windows Server 2012R2 Active Directory Consulting Services
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security strategy, streamline network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Microsoft 365 Migration Technical Support
Microsoft 365 Access Development Support Services
Microsoft 365, formerly called Office 365, is Microsoft's expanding family of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in a variety of product bundles intended for customers from students and households to enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can help you to understand the wealth of subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid solutions that seamlessly combine local and cloud-based products and services.
Top Ranked Positions Benefits for Home Based Network Consultants
Telecommute Job Compensation for Computer Consulting
Our compensation model is based on contribution, so just like being a freelance consultant, your income is entirely tied to your generated revenue. Certain of our support staff focus on lifestyle issues and choose to work at an easy pace, using our flexible calendar to pursue personal enthusiasms such as mountain biking, car racing, snow boarding, fishing, vacations, or spending private time with family and friends. Other consultants take advantage of the opportunity to earn big bucks via hard effort and extended days. Progent completely supports both ends of the spectrum plus everything in the middle.
Cisco VoIP Phones and Unified Communications Integration Services
24 Hour 8800 Series IP Phone Integration Support
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
24/7/365 Consultant CRISC Certified Information Risk and Information Systems Control Officer
CRISC Certified Risk and Information Systems Control Consultants
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Consultant Services Microsoft Teams high availability
Microsoft Teams AAD Connect Consultant Services
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Firewall and VPN Firewall Network Install
Firewall and VPN Firewall Audit
Progent provides small and mid-size businesses expert consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper Networks, and Symantec. Progent can show you how to design a detailed security plan and choose the right products from a variety of suppliers to achieve your security goals while staying within your budget restraints.
Small Business Server 2011 Setup and Support
MCSE Expert Certified Small Business Server 2008 Technology Consulting
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the basis for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and broad experience in designing and building cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, managing, and servicing network solutions based on the Microsoft SBS suite of servers and applications.
Dynamics Business Central Technical Support
Development Companies Dynamics NAV ERP
Progent can provide remote and onsite configuration, migration, application development, reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
24-Hour Cisco Experts Branch Location Network Consultant
Sales Office Support Services
Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched capability for supporting branch offices that require network service with the flexibility associated with with small organizations but which offers effective client interaction, complete documentation, and adherence to corporate IT protocols. If your enterprise maintains a branch office located anywhere in or any area served by Progent's consultants, Progent can offer a wide array of onsite and on-line IT consulting services and network design expertise.
Digidesign Pro Tools Training
Open Now Quark Class
Progent's Apple Mac experts can support the creative aspect of Macintosh environments by offering consulting services and training in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Setup and Support Windows Server 2019 System Insights
Windows Server 2019 Storage Replica Remote Support Services
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Professionals Office Move
Sarbane Oxley Compliance Consulting
For large organizations, Progent can supplement in-house network support staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can act as a transparent nearby supplement of corporate IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and top-level service for multiple location network environments based on Enterprise Windows 2000. Progent can provide field consultants and technicians to assist with a campus relocation or branch move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.
Microsoft Azure VPN configuration Developer Firms
24/7 Azure and SCDPM integration Consultancy
Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Emergency SQL Server 2014 Performance Tuning Consulting Services
Urgent Microsoft Certified Expert Computer Consultants SQL Server 2014 Encryption Key Management
Microsoft SQL Server 2014 incorporates major enhancements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services including planning, deployment, administration, troubleshooting, and application development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Disaster Recovery Test Lab Consultancy
Services network piloting Lab
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and building training systems for the latest technologies. For Progent clients without adequate in-house resources to configure effective test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical IT initiatives on schedule.
Juniper SSG350M Router Security Auditing
24 Hour Juniper SSG350M Router Evaluation
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Computer Consultant Windows Cluster Server 2008
Failover Clustered Servers Online Consulting
The cluster feature set incorporated into the high-end editions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, setup, and management of server clusters that offer greater levels of network dependability, protection, performance, and versatility. New or improved capabilities include automated cluster Validation, revamped setup and deployment, unified cluster administration, new cluster infrastructure for increased uptime, better security and quorum models, elimination of failure points, greater disk and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you evaluate the advantages of Windows clustering, design and implement an installation, educate your network support staff to administer your failover clusters, provide continuing consulting and support services, and create and validate a business continuity procedure.
MOTU Digital Performer Learning
Adobe After Effects Trainer
Progent's Apple Mac experts can support the creative aspect of Mac computing by providing consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Computer Support Help Desk Services Online Consulting
Desktop Help Desk Services Consultant Services
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Excel 2019 Technology Providers
Outlook 2016 Help
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive solution that provides quick ROI and enables better business outcomes. Progent can assist your company to interface Microsoft Office or Microsoft 365 apps with one another and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also assist you to resolve compatibility problems between various versions of Office desktop and offers live online instruction to individuals and groups.
Microsoft Azure migration Outsourced Programming
Azure enterprise hybrid cloud solutions Consulting Services
Progent's consultants can assist you with any stage of Microsoft Azure migration such as needs analysis, prerequisites assessment, solution design, pre-production testing, deployment, centralized administration, performance tuning, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to configure and troubleshoot firewall appliances and VPN tunnels so your clients can securely access to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud environment that transparently integrates on-premises datacenters with Azure resources.
Urgent Support and Setup Supplemental Staffing
24 Hour IT Services Temporary Help Desk Call Center Staffing
Progent's short-term staff augmentation services enable you to meet the need for network professionals without dealing with the expense and hassle associated with vetting and recruiting experienced technical workers and without adding to your full-time head count.
Exchange Server 2010 Upgrade Consultancy
Microsoft Exchange Server 2010 Migration Technology Professional
Progent offers comprehensive support for each step of your Exchange Server 2010 migration including outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of all new software licenses and equipment required, recommended vendor sourcing, system testing at client site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and training for client's IT group and users.
Consultancy Private Cloud Hosting for Virtual Data Centers
Virtual Server Private Cloud Hosting Professionals
Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of dependability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting services are based upon proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Microsoft Windows 2003 Integration Services
Microsoft Windows 2003 Technical Support Services
The service background of Progent's certified Windows Server consulting team, with an average of over 11 years of support in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with designing, installing, administering and troubleshooting sophisticated IT applications based on Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Exchange 2000 Server Upgrade Specialist
Microsoft Exchange 2000 Upgrade Technology Consulting Services
Progent is one of the most qualified information technology consulting companies for integrating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Wi-Fi IP phone integration Support and Setup
Consultants wireless IP phones and Aironet APs
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are mobile within office, warehouse, health-care or other environments where management requires user endpoints that offer more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless IP phones usually demands that you configure and optimize many components of your Wi-Fi infrastructure including access points, routers and switches, wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer remote and on-premises support to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Top Quality OS X Troubleshooting Specialist
Mac Online Technical Support Engineer
Progent offers nationwide online phone support and troubleshooting services for businesses that run Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts can provide Mac users a variety of IT services such as desktop support, migration to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote technical support provides maximum return for your IT dollar by preserving client productivity and limiting the time charged for network repair services. Advanced online support technology and skilled service specialists and consultants combine to enable Progent to handle most network problems without wasting time and money by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of phone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security specialists to assist you with the toughest network issues.
Citrix OpenCloud Access Support and Setup
Citrix desktop virtualization Services
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the strategic value of your information system; integrate XenDesktop software with your servers, end-user devices, and printers; migrate your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage XenDesktop efficiently.
Microsoft SQL Server 2012 IT Consultants
24x7x365 Microsoft SQL Server 2012 Online Support Services
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid development of advanced business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.
Technical Consultant High Availability Load Balancing
Consultant Cisco Content Distribution Manager
Progent offers high availability load balancing support covering network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Top Ranked Zero Downtime Branch office Connections Consult
Cisco Certified Experts Consulting Fault Tolerant Inter-office Network
Progent's non-stop inter-site connectivity and 24x7 system connection consultants can help small organizations create fault tolerant Interoffice connectivity through fully redundant system architectures with transparent failover. Progent's CCIE engineers can design and implement high-availability Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.
Remote Microsoft 365 Excel Power BI Contract Programming Firm
Development Group Microsoft 365 Excel Power View
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad range of remote services to assist your organization to plan, develop, test, deploy, administer, and troubleshoot applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel applications to the newest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent can provide on-demand support to clients who need a fast solution to a specific issue related to Office Excel and Progent also offers full project management support for migrating or creating mission-critical applications based on Excel. Progent's cost-effective online training for Excel can be customized to address the special requirements of individuals or teams.
ransomware cleanup and restore Consulting
Consultancy Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
24/7 Windows and UNIX Engineer
24 Hour Windows and Solaris Computer Consultant
If your business operates a UNIX, Linux, or Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-premier consultants can assist your entire enterprise in a wide range of security areas including security administration procedures, security architecture and models, connection control systems and methodology, applications development security, business processes security, physical security, telecommunications, network and Internet security, and workplace recovery preparedness. CISA and CISM define the core skills and worldwide standards of knowledge that information security professionals are required to possess. These accreditations offer IT management the assurance that those who have earned their CISA or CISSP certification have demonstrated the experience and knowledge to offer effective security support and consulting help.
Outsourcing PIX Firewall
24-7 Cisco Security Support Services
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you assess whether to adopt next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and carry out an efficient migration to Cisco ASA 5500-X firewalls following industry best practices.
MS Certified Small Office Network Assessments
Small Office Small Business IT Consulting Companies
For small organizations interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Windows 8.1 Client Hyper-V Support Firms
Microsoft Windows 8.1 Migration Support and Setup
Windows 8.1 is engineered to run on devices from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, such as touch screen interface and iconic live tiles GUI, offer a wide selection of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can help bring your organization up the learning curve with Windows 8.1 and make sure you derive significant business value from the product's various technical enhancements.
Consulting PCLinuxOS Linux
PCLinuxOS Linux Professionals
If you are producing Linux-based applications in an environment that has MS Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your field of high-value expertise without the continual distraction of maintaining your business network. Through the use of smart network monitoring and by delivering remote and on-site assistance when your business needs it, Progent offers an economical alternative for managing an information system that provides excellent availability, security, and performance. Progent's UNIX/Linux developer support services include full-service network support outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring services, and Help Desk services.
.NET Android Developer Firms
Open Now .NET Visual Studio Design Firm
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or modernize .NET apps quickly and at low cost.
