Centennial Consultants for Network Support Organizations
Seamless Temporary IT Support Help
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Providers in Centennial
Progent's consulting support for network service organizations in Centennial Colorado enables your company to offer your clients Progent's consulting and Help Desk support using your brand as a transparent augmentation of your in-house IT support team. These services can ease the way for you to grow your client base, expand your service portfolio, create happy clients, and increase your profits.
Progent's nationwide team of network infrastructure engineers, PC integration and troubleshooting technicians, network admins, and data security professionals have worked as transparent expansions to the IT staffs of some of the world's largest IT support businesses. Progent's breadth and depth of technical knowledge allows you to broaden the capabilities of your IT support business, and Progent's close integration with your support team helps you promote and protect your company's brand.
Progent is a network consulting firm with 20 years of experience delivering online expertise to small and mid-size companies. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco CCIE network infrastructure experts of any independent computer services firm in the world. Progent has provided online IT assistance and advanced consulting to clients in every state in the country. (See testimonials from Progent's clients.)
Using Progent's Services Under Your Own Brand
Progent's consulting program for network service providers features transparent resale to your customers of professional IT services. Progent bills your firm exclusively and works under your instructions to deliver your clients consulting and support services under your branding. Also, Progent has a low-cost Off-hours Support Program for clients who need access to 24x7 technical support.
Help Desk and Ticketing for IT Service Firms
Ticketing systems are the heart of an effective IT Call Center. But full-featured ticketing systems are not only expensive to acquire and staff, but also challenging to set up and manage. Smaller IT support organizations seldom have the required financial or human resources. Progent's Call Center and ticketing solution offers IT support firms a practical way to retain their own branding while delivering their customers responsive desktop support backed by a best-of-breed ticketing system and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Firms
Progent's Call Center and ticketing program for IT service firms leverages Progent's investments in advanced ticketing software, an online desktop support staff, and a group of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your existing ticketing system. The features offered with Progent's Call Center and ticketing solution allow your IT service firm to increase your support volume, the diversity of technologies your company can handle, the number of locations you can serve, and your overall availability.
Key features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's online desktop support group provides Level 1 end user help with 1-hour SLA to commence work during normal business hours.
- Standard support hours are 5am to 7pm PST, five days per week.
- Extended support is offered at extra cost.
- Optional on-premises support in major metro areas is offered throughout the country at extra cost.
- You keep full control of your customers and billing.
- Your clients submit requests by means of your own branded Internet portal, an 800 number, or by sending an email to your specified mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified online while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting Expertise for IT Service Firms
Progent's consulting for network service providers allows you to act as a single source for practically all technical expertise your clients may require. You can build your team and core IT skills at your own pace without having to say no to opportunities owing to a lack of in-house expertise or the absence of personnel.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent works as a seamless extension of your internal support team, under your coordination, and bills your firm instead of your client.
- By-the-Minute Billing: Progent bills by the minute to minimize expenses.
- Detailed Documentation: Progent uses an advanced service documentation platform to ensure that all services delivered are thoroughly described. This allows you to transfer account assignments to internal consultants when you have sufficient staff and relevant skill sets.
- Safely Expand Your Service Business: You can quickly and safely accept additional jobs beyond your core areas of excellence and serve additional geographies without the risks associated with increasing your full-time staff too rapidly.
- Re-enforce Your Name: You can improve your positioning as a comprehensive IT support firm by delivering more solutions to more clients using your own brand.
- Add to Your Services Catalog: Progent offers top-tier expertise in a wide range of technologies and can be a reliable resource for expanding your IT service business.
- Fast Problem Escalation: Thanks to a sizable roster of high-level IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest problems get resolved promptly.
- Make Your Customers Satisfied: Happy clients are loyal. By teaming with Progent, you can keep delivering solutions without ever forcing clients to look for expertise from your competitors.
- Remote Support Experts: For two decades, Progent has provided online network support ranging from Call Center support to advanced consulting. Effective remote support cuts costs while delivering fast results.
- Top Certifications: Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Centennial, Colorado Organizations
Progent's veteran roster of certified engineers can deliver Centennial, Colorado organizations a wide array of online consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and MS Entra Integration
- Office/Microsoft 365 Integration
- Dynamics GP Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote Network Troubleshooting
- Telecommuter Support
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Experts
- Cybersecurity Consultants
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Programming
- Virtualization Automation
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- Smartphone Integration
- iPhone Integration
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Program for Network Service Providers in Centennial, Colorado To learn more information about Progent's reseller program for network service firms in Centennial, Colorado, call 1-800-993-9400 or see Contact Progent.
An index of content::
SCDPM 2012 and SQL Server Consultant Services
IT Consultant SCDPM 2012
Progent's Microsoft-certified consultants can provide remote or onsite support to help businesses of all sizes to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn issues, or full project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
24-7 Amazon AWS hybrid cloud integration Contract Programming
Hybrid cloud integration Consultants
Progent can help your IT team to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that combine local resources as well as one or more public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud integration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering advanced consulting support online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Microsoft Windows 7 Migration Online Support Services
Microsoft Expert Microsoft Windows 7 Upgrade Small Business IT Support Firms
Progent's Microsoft certified engineers offers offsite and on-premises support expertise to help your company to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote connectivity, mobile device integration, Wi-Fi configuration, and remote system monitoring and alerts.
Hornetsecurity Altaro M365 SharePoint Backup Integration
Configuration Hornetsecurity Altaro M365 Mailbox Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Shared Computer Support Help Desk Consultant
Support Desk Sharing Network Consultants
Progent's Shared Call Center service allows your business to share the load for Help Desk support seamlessly between your IT team and Progent's roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
Windows Server 2016 Software Load Balancing Setup and Support
Windows Server 2016 Support and Setup
Progent's certified IT experts offer Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
24-7 Catalyst 802.11ax AP Upgrade Online Support Services
Network Consulting Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Support and Help MSP360 Desktop Backup
MSP360 SQL Backup Consultant Services
Progent's data protection experts can assist you to create, install and administer a backup solution built around MSP360 Backup technology to protect your resources residing on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from human mistakes, software errors, ill-intentioned insiders, and malware attacks like ransomware.
Dynamics GP ODBC Engineers
Dynamics GP Integration Manager Consultant
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized line-of-business applications and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can help you create reports that let you track your business more thoroughly, transforming uncooked data into valuable insights into your company and customers.
24x7 Texas IT Management
Mississippi Technology Consulting Company
Progent's National Support Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support professionals offer telephone help and remote direct computer access to troubleshoot and resolve technical problems quickly and economically. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to competent experts as needed.
ProSight ESP Ransomware Protection Services
Consultancy ProSight Virtual Machine Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with government and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
Windows Server 2022 Hybrid Solutions Consulting
Award Winning Windows Server 2022 Virtual Machine Support Outsourcing
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to design and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Home Based Virtual Office Questions about Freelance Network Consultants
Part Time Job Questions about Contract Network Consultants
To see replies to frequent enquiries concerning becoming a consultant at Progent, go to Working with Progent Frequently Asked Questions.
SCCM 2012 Troubleshooting Support and Help
SCCM 2012 Windows 2010 Provisioning Support Services
Progent's Microsoft-certified consultants can assist you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to modify your current SCCM 2012 environment to support your changing IT needs. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Microsoft Exchange 2016 Upgrade Planning Integration Services
Microsoft Certified Expert Exchange 2016 Migration Remote Troubleshooting
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Consulting Services Remote Workers Collaboration
Offsite Employees Collaboration Software Remote Consulting
Progent can help small and medium-size companies to configure collaboration applications to permit their remote workforce to benefit from positive teamwork with colleagues and customers.
DotNET Web Application Designer
DotNET Web Application Reports
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications rapidly and affordably.
Linux RedHat Remote Consultants
Linux Phone-based Networking Consultancy
Progent offers national online technical support and consulting services for companies that operate networks powered by variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides optimum leverage for your information technology budget by extending user efficiency and shortening the hours billed for computer analysis and repair. Advanced online support technology and skilled service specialists and consultants allow Progent to handle most IT issues without squandering time and money by traveling to your site. In the vast majority of situations your network problems can be dealt with over the phone or through a combination of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security specialists to assist you with the toughest system issues.
Microsoft Windows 2008 R2 Integration Support
Professional Windows Server 2008 Hyper-VI
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's Microsoft-certified experts can deliver affordable online engineering, technical support, and education services to assist your company to design, implement, and manage Windows Server 2008 R2 to add significant strategic value to your information system.
Windows Server 2016 Storage Replica Network Consultants
Windows Server 2016 PowerShell Online Help
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
On-site Support Chief Information Officer
Part-Time CIO IT Consulting
Progent can provide the part-time services of a seasoned CIO who can provide a broad perspective to help you select and maintain IT technology to match your current situation and that can be a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial advantages to organizations trying to optimize the benefits from their network expenditures but who are unable or unwilling to take on another executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide range and business applications, Progent is in a unique position to provide objective recommendations as well as advanced technical help for creating information solutions that match the special needs of your organization.
Engineer NetApp MetroCluster Disk Pools
MetroCluster Switch Integration Consulting Services
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) away from one another. Progent's roster of veteran IT consultants can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster DR solution to verify adherence with information assurance standards and regulatory mandates.
24x7x365 Live Communications Server 2007 Specialists
Professional Microsoft Live Communications Server
MS Office Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package featuring advanced protection, seamless compatibility with other Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated operational efficiencies, increased worker productivity, and stronger intellectual property protection with this simple-to-manage, highly available solution. Effective implementations of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the benefits of Microsoft Office Communications Server throughout your whole organization.
Microsoft Financial Software Technical Support
Open Now Dynamics GP/Great Plains Features Specialists
important features of Microsoft Dynamics GP accounting include a modular structure that lets you license just the functionality you require, a standardized foundation based on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting capabilities that permit you to monitor all activities, income and spending and sales trends, integration with Microsoft Office to speed access to business information, the ability to process information from virtually any db software or workstation application into Microsoft Dynamics GP, plus an open design that makes it easy to develop custom applications. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP/Great Plains business accounting software into a productive business solution.
Expert Microsoft Certified SharePoint InfoPath Forms Services Remote Troubleshooting
SharePoint Workspace 2010 Online Support Services
Progent's Microsoft engineers offer affordable remote technical support and programming services to assist you to plan, implement, manage, and maintain Microsoft SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document and media management applications, wikis, data marts, business information systems, enterprise search engines, workflows, and other utilities to promote and improve collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
After Hours Windows 8.1 Client Hyper-V Network Support Companies
Windows 8.1 Migration Network Support Consultant
Microsoft Windows 8.1 is engineered to power computers ranging from smart phones and tablets to engineering workstations. A wealth of new and improved capabilities, such as touch screen interface and signature tile GUI, offer a wide range of advantages for organizations who understand how to exploit them. Progent's Windows experts can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the product's various technical enhancements.
ProSight NinjaOne Patch Management Integration
NinjaOne Automated Server Management Online Support Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital assets.
Consultant Services Hybrid cloud solutions
Professionals Multiple cloud management
Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that utilize on-premises resources along with one or more public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Microsoft 365 Word Specialists
Consult Office Word and PDF
Progent's certified Office Word and Microsoft 365 Word experts offer a broad range of economical online consulting services to help your organization to manage your legacy Microsoft Office Word solution or assist you to move to a newer version of Office Word. Support available from Progent's experts include VBA programming, identifying and fixing compatibility problems between various versions of Office Word, interfacing Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and remote training classes tailored for individuals or groups.
ransomware protection Professional
24-7 ransomware cleanup and recovery Consulting Services
Progent's proven ransomware recovery experts can assist you to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Dynamics GP Great Plains Accounting IT Consultant
Dynamics GP Support and Help
Dynamics GP can help you grow and manage your company more efficiently by delivering deep access to decision-driving information and a rapid ROI. Microsoft Dynamics GP offers major productivity benefits such as its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can show you how to set up and manage a reliable, secure server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP consultants to help you derive the full benefits of your Dynamics GP/Great Plains business management system.
Aironet 3700 Access Point Configuration
Aironet Wave 2 Wi-Fi AP Professional
Progent's Cisco CCIE wireless infrastructure experts offer remote or on-premises configuration and debugging support to assist your organization to plan, implement, update, optimize, administer and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your unique office design, construction, and expected workloads.
24x7 Citrix XenServer Consultant Services
Citrix Xen Hypervisor Specialists
Progent's Citrix-certified consultants can help you to understand the strategic advantages of XenServer and additional Citrix platforms, and can assist your IT organization to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can also assess your current XenServer environment and show you how to optimize consolidation, responsiveness, protection, availability, and disaster recovery.
Microsoft Certified Partner Supplemental Support Desk Configuration
Extended Helpdesk Online Support Services
Progent offers several basic types of Helpdesk support : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your customers instant access to a reliable technical resource with extensive experience providing phone support and remote access repair for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's target is to fix rather than simply report problems.
Services Windows Server 2012R2 Cloud
After Hours Microsoft Windows Server 2012 R2 Troubleshooting
Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security plan, streamline IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
Top Small Office IT Outsourcing Office 2016
Microsoft Certified Expert Excel Slicers Computer Network Consultants
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that provides fast return on investment and promotes better business results. Progent can assist you to integrate Microsoft Office or Microsoft 365 applications with each other and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to fix compatibility problems between different releases of Office and can provide customized online instruction to individual users or groups.
Duo Identity Authentication Outsourcing
Identity Authentication Support Outsourcing
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Microsoft Office System IT Consultants
Microsoft Office XP Integration Specialists
Progent applies no service activation fee and asks no monthly commitment for support services provided during normal business hours. Progent's small granularity does away with big bills for fast solutions so you will not be tempted to permit less critical problems to fester. .
Microsoft Office Information Technology Consulting Company
After Hours Microsoft Office XP Technical Support Outsource
Progent's IT outsourcing services for small businesses include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, resolving chronic IT problems, and creating a company-wide security strategy. Progent can show you how to maximize network reliability and performance via non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also provides special project help for major migrations and can assist with requirements definition, resource identification, bill of materials development, sourcing qualification, purchasing coordination, and professional documentation. Progent's IT outsourcing service also features education for office productivity software such as Microsoft Office.
24 Hour MRTG for Linux Professional
After Hours On-site Technical Support Linux Network Monitoring
Nagios and MRTG are useful, license-free monitoring utilities that operate on Linux and can be used to monitor UNIX networks, MS Windows networks, or multi-OS networks where Linux and Windows run side by side. The Nagios monitor lets system managers to track network services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you graph the traffic through SNMP network devices including processors, routers, and switches. Progent's network integration experts can assist you to use both these programs to tune and repair your network.
Remote Support Small Business Wireless AP
IT Consultant Small Business 500 Access Point
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Best Exchange Migration Services
Services Exchange 2010 Upgrade
Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide fast payback by increasing your workers' efficiency, lowering the expense of equipment and service, streamlining management, and consolidating your vital communications platforms.
Consulting Services Cisco switch patch management
Engineer Security patch management
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, such as scanners, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
SCDPM 2012 and Exchange IT Services
SCDPM 2012 Troubleshooting Professionals
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of any size to design, implement, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of Data Protection Manager or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
CISA Security Audit Consult
Services CISA Security Audit
The CISA credential is a globally recognized achievement that represents mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants pass a comprehensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the areas of information systems audit process, IT governance, systems and architecture lifecycle, information technology service delivery, safeguarding of data assets, and disaster recovery planning.
Remote Consulting Microsoft 365 migration PowerShell
Microsoft 365 hybrid solutions for Exchange Technical Support
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and associated email infrastructure to reduce hardware costs and management overhead. You can deploy Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to assist your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a solution that aligns with your functional requirements and budget, carry out an efficient move from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.
Consultant IT Outsourcing
Chief Information Officer Outsourcing Consultant
Progent is organized deliver in-depth remote consulting for all technical areas common to today's small company IT systems and allows you to outsource a variety of strategic, on-demand services including a temporary CIO to provide advanced planning and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major initiatives such as site relocations oroperating system migrations, connectivity experts for designing high-performance and robust infrastructure, certified security engineers to verify information safety and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, customize, or repair business application programs.
24x7 ransomware business recovery Consultancy
ransomware cryptoworm recovery Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
