Centennial Expertise for IT Support Firms
Seamless Temporary Support Team Help
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Providers in Centennial
Progent’s consulting support for IT service organizations in Centennial Colorado allows you to offer your customers Progent's consulting expertise and Help Desk Call Center support under your own branding as a seamless supplement to your regular network services group. This can ease the way for you to add to your client base, expand your service offerings, satisfy your customers, and increase your profits.
Progent’s nationwide roster of network engineers, desktop integration and troubleshooting specialists, network admins, and data security professionals have worked as transparent supplements to the support staffs of some of the country's biggest IT service businesses. Progent’s range of expertise allows you to add to the scope of your IT service practice, and Progent’s transparency lets you strengthen and protect your company's brand.
Progent is an IT consulting firm with two decades of experience providing online expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the largest groups of Cisco CCIE network infrastructure engineers of any private computer services company in the world. Progent has delivered remote technical support and advanced consulting to clients in every state in the U.S. (See testimonials from Progent's clients.)
Reselling Progent's Support Services With Your Own Brand
Progent's reseller program for network service providers offers transparent resale to your clients of professional services. Progent bills you exclusively and works under your instructions to deliver your clients consulting and support services under your branding. In addition, Progent offers a low-cost Extended Hours Support Program for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing for Network Service Firms
Ticketing systems are fundamental to a successful Help Desk. But modern ticketing platforms are not just expensive to acquire and staff, but a hassle to configure and manage. Smaller IT support providers rarely have the required resources. Progent's Help Desk and ticketing solution gives IT service organizations an economical way to retain their custom branding while providing their customers world-class desktop support services backed by an advanced ticketing system and supplemented by rapid escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Organizations
Progent's Call Center and ticketing program for IT service companies leverages Progent's investments in advanced ticketing software, an online desktop services staff, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can establish data interchange with your existing ticketing platform. The standard and optional features offered with Progent's Service Desk and ticketing program enable you to increase your support volume, the range of technical issues your business can handle, the number of locations you can serve, and your overall availability.
Key features of Progent's Service Desk and ticketing program for IT support organizations include:
- Progent's remote desktop support team provides Level 1 end user assistance with 1-hour SLA to begin work during normal business hours.
- Normal service hours are 5am to 7pm PST, five days a week.
- Extended support is offered at extra cost.
- Optional onsite service in major metros is available across the country at extra cost.
- You have complete control of your clients and invoicing.
- Your customers submit service requests through your branded Internet portal, a toll-free phone number, or by sending an email to your dedicated email address.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting for network service firms allows you to act as a single source for virtually all technical expertise your customers may require. You can grow your staff and strategic in-house competencies at your own pace without being forced to turn down opportunities owing to a gap in in-house expertise or the absence of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a transparent supplement to your in-house support group, under your coordination, and bills your firm rather than your client.
- By-the-Minute Billing: Progent bills by the minute to minimize expenses.
- Detailed Reporting: Progent utilizes an enterprise-class reporting system to ensure that all IT services performed are thoroughly described. This makes it easy for you to transfer account assignments to internal personnel once you have sufficient staff and appropriate technical skills.
- Safely Expand Your Service Practice: You can quickly and efficiently take on more jobs beyond your core areas of expertise and serve additional territories without exposure to the risks involved with expanding your head count too rapidly.
- Re-enforce Your Brand: You can improve your mind share as a comprehensive network support provider by offering more solutions to more customers using your own company name.
- Flesh Out Your IT Support Portfolio: Progent offers world-class expertise in a wide array of technologies and can be a reliable resource for growing your IT support business.
- Rapid Problem Escalation: Thanks to a sizable roster of senior IT experts available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging issues get resolved fast.
- Keep Your Customers Happy: Satisfied clients stick. By teaming with Progent, you can keep making your customers successful without ever forcing clients to look for expertise from your competitors.
- Online Technical Support Experts: For two decades, Progent has provided online network support from Call Center support to high-level consulting. Effective online support saves money while delivering quick results.
- Top Industry Certifications: Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and GIAC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Centennial, Colorado Organizations
Progent's nationwide team of certified engineers offers Centennial, Colorado organizations a wide array of remote consulting and troubleshooting services. Practice areas covered under Progent's reseller program for IT service organizations include:
- Exchange 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Work from Home Integration
- Cisco Network
- Juniper Expertise
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Management
- Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- BYOD Management
- Apple iPhone Support
- Google Android Smartphone Integration
- Ransomware Defense and Recovery
- Backup/Recovery Expertise
- Cisco VoIP Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi AP Setup
- Wi-Fi Site Surveys
Find Out More Details About Progent's Consulting Support for Network Service Firms in Centennial, Colorado To learn additional details about Progent's consulting support for network service firms in Centennial, Colorado, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Exchange 2013 Compliance Consultant
Exchange 2013 eDiscovery Online Support
Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact vital areas such as manageability, high availability (HA), security, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange 2013.
Troubleshooting Comprehensive Event Management
Technical Support Operations Manager
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
5500 Wireless Controller Information Technology Consulting
Online Help prime infrastructure
Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by detecting cyber threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Integration At Home Workers Cybersecurity
On-site Technical Support Offsite Employees Cybersecurity
Progent can help small and medium-size organizations to implement endpoint device security protection solutions and provide response expertise to support teleworkers.
Consultant Infor SyteLine CloudSuite Quality Control
Infor SyteLine CloudSuite Business Analyst Specialists
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing, distribution and service companies to manage complex supply chains and streamline key business processes in order to bring products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Microsoft Windows Server 2016 Clustering Support and Setup
Remote Windows Server 2016 Remote Support
Progent's certified information technology experts can provide Windows Server 2016 migration consulting to help businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
24x7x365 Network Security Assessment Consultants
Web Application Security Assessment Professionals
Progent has created several security service bundles designed to deliver larger enterprises an independent and thorough security assessment from a group of certified security consultants. All Progent's security assessment packages incorporate a collection of services including automated scans from within and from outside the corporate firewall, professional interpretation of scanned data by accredited security engineers, production of a paper explaining the results, plus a live concise executive summary and a detailed interactive review for in-house IT administrators.
Services Flexential Data Center
24-Hour Engineer Flexential Data Center Tampa
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a team of IT consultants located in the vicinity of Tampa, and Progent can also provide online support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran DRBC preparedness consultants. Progent can also assist you to design and execute a move to the Flexential data center with services such as designing system architecture, recommending hardware components, system configuration and testing, debugging, streamlining remote network management, and training your network staff.
Blackberry Consulting Services
Specialists Windows Mobile 7
Progent’s consultants provide experience in a variety of disciplines relevant to mobile connectivity such as system topology, wireless data synchronization, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified consultants can save your company time and money by applying their wireless experience to help you choose and configure mobile access technologies that make sense for your company. Progent can also tune your network infrastructure so that wireless data devices perform more reliably.
ProSight Windows Server Management Technology Consulting Services
ProSight Remote Server Monitoring Specialist
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be addressed before they can disrupt your business.
Top Consultants SCVMM 2012 Virtual Switch
VMM and SQL Server Integration
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to migrate from an older version of SCVMM or from a third-party management platform, and Progent can assist you to enhance and repair your existing SCVMM environment to make sure you get maximum business value.
Microsoft MCSE Full-Time Jobs
Job Opening Cisco Consulting
If you are an information technology consultant with system support experience, joining Progent and assisting our customers will enhance your skills through interaction with Progent's team of motivated, world-class consulting experts. Progent's commitment to offering network expertise and computer help to small companies will offer you the chance to consult closely with decision makers and contribute significantly to the growth of dynamic organizations. In addition, Progent's virtual office environment offers state-of-the-art tools for remote support and wireless connectivity to allow you to come up with fast solutions when you troubleshoot mission-critical issues.
Remote Consulting Dynamics GP Accounting
24-Hour Microsoft Certified Partner Dynamics GP Great Plains Software IT Consultant
Microsoft Dynamics GP can help you expand and manage your company more efficiently by offering deep availability of strategic information and a rapid return on investment. Microsoft Dynamics GP confers major business benefits such as its ability to extend the presence of your company, manage your accounting, computerize financial processes, unify processes across your company, improve inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize cash flow. Progent can help you configure and maintain a robust, secure server and network foundation to support Great Plains, and can provide expert Dynamics GP support professionals to help you reap the full benefits of your Microsoft Dynamics GP software.
Symantec Raptor Security Certification
24-Hour Symantec Security Cybersecurity Contractors
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor family or show you how to upgrade to newer firewall solutions. Progent can also help you design and execute a complete security strategy that can include firewall/VPN devices and utilities, managed security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single source for on-going technical help, administration, education, and security consulting.
Windows Server Essentials Upgrade Consultants
Windows Server Essentials Dashboard Setup and Support
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small businesses to transition from the older physical on-premises datacenter to the contemporary hybrid networking model that includes both local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can help you to determine the possible business advantages of migrating to Windows Server Essentials and adopting a hybrid local/cloud design for your computing environment. Progent offers full-service project management to help you design and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Cloud applications and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.
Windows 2016 Disaster Recovery Network Consultants
Windows Server 2016 Integration Consultants
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Security Tech Services MS SQL
Microsoft T-SQL Developer
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals and information workers, lessening the complexity of creating, integrating, administering, and accessing enterprise data and analytical applications in environments ranging from mobile devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Offsite Workers Helpdesk Services Troubleshooting
Offsite Workforce Helpdesk Troubleshooting
Progent can provide small and mid-size businesses overflow or comprehensive Help Desk services for teleworkers.
Offsite Managed Backup and Recovery Services Specialist
ProSight DPS ECHO Hybrid Cloud Backup Services Troubleshooting
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information.
CISSP Certified Expert Security Services Stealth Penetration Testing
Cybersecurity Pen Testing Firewall Network Install
Stealth penetration checking is an important component of any comprehensive network security strategy. Progent’s security experts can run thorough intrusion checks without the knowledge of your organization's internal IT resources. Unannounced penetration checking shows whether current security defense tools such as intrusion incident alerts and event history analysis are correctly set up and consistently observed.
Emergency Small Offices Information Technology Installation Service
Technology Providers Small Offices
Progent provides the help of Microsoft and Cisco-Certified network support professionals to show clients affordable alternatives to help businesses maximize the benefits of Microsoft and Cisco technology. For environments that range from small offices to nationwide enterprises, Progent's expert consultants can help you improve your network's e-mail infrastructure, security, availability, performance, and IT management.
Managed IT Services Consulting Specialists
ProSight Remote Managed IT Services Specialist
Progent's ProSight portfolio of managed services are geared to provide businesses who have minimal in-house network support staffs with affordable access to world-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate network management expenses, automation of common management tasks, continual absorption of new technology, smooth transition from legacy systems to modern solutions, improved fit between computer technology with business objectives, guidance from veteran network experts, and allowing management to concentrate on business issues instead of fast-evolving information technology.
Remote Windows Server Essentials Dashboard Remote Troubleshooting
Windows Server Essentials and Exchange Services
Windows Server Essentials is an affordable, entry-level platform that enables small organizations to transition from the older physical on-premises datacenter to the new hybrid networking model that combines both local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to determine the possible business benefits of migrating to Essentials and implementing a hybrid on-premises/cloud-based model for your network environment. Progent offers full-service project management support so you can plan and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Online platforms and services. Progent can also provide ongoing consulting, troubleshooting, and training.
Windows 2003 Network Consultants
Integration Microsoft Windows 2003
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with planning, installing, managing and supporting sophisticated IT solutions based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
NetApp Disaster Recovery Technology Professional
Urgent NetApp MetroCluster Troubleshooting Engineers
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently following best practices.
ISA 2004 Server Network Consultants
Immediate Microsoft Firewall Onsite Technical Support
Progent’s Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
SQL Server 2014 Azure Backup Support Outsourcing
Microsoft Certified Partner Consultants SQL Server 2014 Security
Microsoft SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services including planning, configuration, administration, remediation, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
After Hours Business Software Integration Companies
Business Software Contract Programmer
If you need help creating, enhancing, or repairing applications for Windows, any version of Linux, or the Web, Progent’s expert team of program developers, relational database designers, and software project managers can help ensure you get the project completed on schedule and within your budget. Progent's experienced application developers can provide cost-effective and expert online help for jobs as small as creating Vidual Basic macros for Excel or as large as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or Oracle.
Exchange Server 2007 Consulting Services
Engineer Exchange 2007 Server
Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server that are in keeping with your business goals.
Citrix XenDesktop Professional
Citrix FlexCast Online Support Services
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop solution that maximizes the strategic impact of your IT network; integrate XenDesktop software with your servers, user computers, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.
Remote Technical Support Android backup
Google Android integration Remote Technical Support
Progent's seasoned team of IT consultants and subject matter specialists have years of experience providing online and onsite assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT networks so that users can work together while on the go. Progent has the breadth of skills to resolve technical issues that involve numerous manufacturers and that entail a mix of older and up-to-date technology. Progent provides budget-friendly online expertise to assist you with any facet of designing, configuring, managing and maintaining your BYOD solution. Progent can provide occasional support to help you to handle particularly stubborn IT problems, or Progent can provide comprehensive project management support to help you complete major network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones to maximize their business value.
