Centennial Consulting Services for IT Service Companies
Short-Term Support Team Help
Progent's Consulting, Help Desk Call Center, and Ticketing for IT Service Providers in Centennial
Progent’s consulting support for IT service organizations in Centennial Colorado allows you to provide your customers Progent's consulting and Help Desk support with your company's brand as a transparent augmentation of your regular IT services group. This can ease the way for you to grow your client base, fill out your service portfolio, satisfy your customers, and increase your profits.
Progent's roster of network infrastructure experts, PC integration and troubleshooting technicians, IT admins, and cybersecurity consultants have acted as seamless supplements to the IT staffs of some of the country's biggest IT service firms. Progent’s range of technical knowledge enables you to add to the scope of your IT support business, and Progent’s close integration with your support team helps you promote and preserve your branding.
Progent is a network support company with 20 years of background providing online expertise to small and mid-size businesses. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure experts of any independent computer support company in the world. Progent has delivered remote IT support and consulting to customers in every state in the country. (Check out recommendations from Progent's customers.)
Reselling Progent's Support Services With Your Own Brand
Progent's reseller program for IT service firms features transparent resale to your customers of world-class IT services. Progent invoices your firm exclusively and works under your instructions to provide your clients support services under your brand. Also, Progent has a low-cost Off-hours Support Service for customers who require 24x7 support.
Help Desk and Ticketing Services for IT Service Organizations
Ticketing systems are the enabling technology behind an efficient Help Desk. But full-featured ticketing platforms are not only costly to license and staff, but challenging to configure and maintain. Smaller IT service organizations do not have the necessary resources. Progent's Service Desk and ticketing solution gives IT support organizations a practical way to retain their custom branding while delivering their clients responsive desktop support services built around a best-of-breed ticketing system and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Organizations
Progent's Call Center and ticketing solution for IT support firms leverages Progent's investments in highly scalable ticketing software, an online desktop support staff, and a group of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can set up communications with your existing ticketing system. The standard and optional features offered with Progent's Call Center and ticketing program enable your IT service firm to expand your physical and virtual support workload, the diversity of technologies your business can handle, the number of {geographies you can serve, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT support companies include:
- Progent's remote desktop support team provides Level 1 end user support with 1-hour service level agreement (SLA) to begin work during normal business hours.
- Normal support times are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended hours support is available at additional cost.
- Optional on-premises service in major metros is offered throughout the country at extra cost.
- You keep complete control of your customers and invoicing.
- Your clients enter requests using your custom branded web portal, a toll-free number, or by sending a request to your assigned mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for Network Service Organizations
Progent's consulting expertise for IT service firms allows your support team to act as a single source for virtually all technical expertise your clients may require. You can build your team and strategic IT skills at your own pace without having to turn down opportunities owing to a lack of expertise or a shortage of bandwidth.
Important aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house support group, responding to your management, and invoices your firm rather than your customer.
- Granular Billing: Progent bills on a per-minute basis to reign in costs.
- Extensive Documentation: Progent utilizes an enterprise-class service reporting platform to ensure that all IT services performed are fully documented. This makes it easy for you to shift service assignments to in-house consultants once you have sufficient people and appropriate skill sets.
- Safely Grow Your Service Business: You can easily and efficiently take on more jobs beyond your main fields of expertise and open new territories without the risks associated with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive network support firm by delivering more services to more clients under your own brand.
- Flesh Out Your Services Catalog: Progent can provide world-class expertise in a broad array of IT disciplines and can be a dependable reservoir of skills for growing your IT service business.
- Fast Problem Escalation: With a sizable roster of senior consultants available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging problems can be handled fast.
- Keep Your Customers Happy: Satisfied clients are loyal. By teaming with Progent, you can continue delivering solutions without ever requiring clients to seek expertise from other support firms.
- Online Technical Support Professionals: For 20 years, Progent has delivered remote IT support from Call Center support to advanced consulting. Efficient online support saves money while delivering fast results.
- Advanced Certifications: Progent’s IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Centennial, Colorado Businesses
Progent's nationwide team of certified consultants and technical experts can provide Centennial, Colorado organizations a broad array of remote consulting and debugging services. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Expertise
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support Services
- Data Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Automation
- Windows Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Management
- Apple iPhone Integration
- Google Android Phone Support
- Ransomware Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Program for IT Service Providers in Centennial, Colorado To learn additional details about Progent's consulting support for IT service firms in Centennial, Colorado, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Microsoft 365 and on-premises Exchange Remote Technical Support
MCSE Expert Certified Exchange Online and on-premises Exchange Computer Consultant
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange components to reduce hardware expense and management hassle. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to help your small businesses to assess the benefits of Exchange Online, design a solution that fits your business needs and budget, carry out an efficient migration from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
High Availability Server Clustering On-site Technical Support
Clustered Windows Technical Consultant
Progent provides Windows Cluster Server expertise to help your business implement fault-tolerant clustered servers designed to provide 100% uptime. Clustered Windows servers for non-stop systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you plan high availability clustered server environments powered by Windows Clustered Server 2003, Progent’s Certified Windows consultants make sure that your zero-downtime clustered servers are set up to maximize the strategic value of your information network.
Remote Wireless Site Survey Technology Consulting Services
Wi-Fi RF Spectrum Analysis for Wi-Fi Online Support Services
Progent's wireless site survey services help you to plan, install and debug a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that has the coverage, speed, capacity, data protection, and roaming ability your business needs.
SMS Server 2003 Upgrade Online Troubleshooting
Open Now SMS 2003 Upgrade Engineer
Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software products by making it easier to install system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage handheld computers and intelligent portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that includes standards, procedures and technologies to keep your IT computer system safe.
Citrix Hyper-V Management Consult
24/7/365 Specialist Citrix StorageLink Gateway
Progent's Citrix-certified experts can assist you to assess the strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools with your Hyper-V network, and show you how to deploy Citrix Essentials to improve the responsiveness, availability, flexibility, and recoverability of your virtualized environment while reducing the cost of equipment and support and streamlining management processes.
SCCM 2016 Site Hierarchy Computer Engineer
Consultants SCCM 2016 Hybrid Integration
Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health monitoring, allows secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Top Ranked VPN Integration
Cisco VPN Information Technology Consulting
Cisco's security and remote access products for small businesses represent a full range of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and CCNP certifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that align most closely with your business objectives.
Office SharePoint Server 2016 Integration Services
Microsoft Office SharePoint Server 2019 Computer Consultant
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently coordinating people, teams and information. SharePoint provides a common spot for your workers or clients to connect to, manage, share and interact with useful data, documents, and software and to interact with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they’ve created in a way that makes data easy to locate, retrieve and re-use. Progent's SharePoint experts can assist you to manage your existing SharePoint ecosystem or migrate to the current release of SharePoint.
IT Consultant Microsoft Exchange 2019
Specialists Exchange 2019 Server
Progent can help you in any facet of your migration to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Dynamics GP/Great Plains Technology Consulting
Computer Consultants Dynamics GP/Great Plains
Microsoft Dynamics GP 2010 software is a full-featured business management solution that integrates data and processes across your business, communicates seamlessly with other solutions, and brings together employees, clients and vendors unrestricted by time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you install and maintain a robust, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full power of Dynamics GP 2010.
Postini Support and Help
Postini Support and Integration
E-Mail Guard is Progent's affordable anti-spam and virus protection solution that offers small companies enterprise-quality protection against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-based antispam and virus protection services that stop email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and control their e-mail application, regardless of server vendor, hardware type, or data center location.
Network Performance Troubleshooting Support and Help
ProSight Remote Infrastructure Monitoring Consultants
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating devices that require important updates, or isolating performance issues.
Top Nexus Switching Support and Help
Nexus Switch LISP Computer Consulting
Cisco Nexus series switches are designed to deliver the speed, expandability, availability, cloud readiness, density, data protection and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and on-premises consulting services to help you to plan an efficient switch topology, set up pilot systems to validate your switching solution, deploy Nexus switches, create and implement effective policies, perform security and compliance evaluations, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and set up the powerful zero-downtime features available for Cisco's Nexus family of switches. Progent's consultants can also assist you to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Microsoft Small Business Server 2011 Technical Support
Small Business Server 2011 Remote Consulting
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server 2011 requires a computer support expert with hands-on background designing and building cohesive, comprehensive business network solutions. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background supporting computer systems built on Microsoft platforms. This expertise ensures you success in installing, administering, and maintaining network environments that include the Microsoft Small Business Server package of servers and productivity software.
Amazon Marketplace Web Service programming Integration Firm
Amazon Marketplace Web Service development Programming Firms
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
SQL Server 2014 In-memory OLTP IT Consulting
Support Outsourcing SQL Server Analysis Services
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services that include system design, configuration, administration, remediation, and application development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Careers Questions about Microsoft Certified
After Hours Questions about Telecommuting Network Consultants Contract Job Opportunities
To see answers to common enquiries about becoming employed by Progent, visit Working with Progent Frequently Asked Questions.
Urgent Ubiquiti UniFi AP Consulting
24/7 Ubiquiti UniFi WiFi access point Specialists
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running across multiple sites with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless professionals who can assist your organization to assess the benefits of UniFi products for your environment and help you to plan, deploy, manage, and maintain your UniFi ecosystem.
Unified Mobility Manager Specialists
On-site Support Unified Contact center
Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, acts as the heart of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable remote and on-premises expertise to assist businesses of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager integration and technical support services that add optimum productivity. Progent can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Consultant Services Automatic Network Infrastructure Diagrams
Consultant ProSight Remote Network Infrastructure Management
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map out, track, reconfigure and debug their networking hardware like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or isolating performance bottlenecks.
CCIE Certified Catalyst Wi-Fi 6 AP Configuration Computer Engineer
Support and Help Cisco EWC for Catalyst 9100 AP
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point consultants can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Top Linux Network Monitoring Technology Consulting Services
Nagios Remote Support Services
Network monitoring ordinarily involves observing a system's resource usage in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can help you use both these tools to tune and repair your network. Progent's Linux support professionals provide small companies and developers help with managing and supporting UNIX/Linux and Solaris systems that work with Microsoft-based technology.
Server Consolidation Technical Support Services
Server Management Specialists
With virtual servers, businesses can run multiple virtual servers on one actual server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, but without the costs associated with purchasing extra server equipment. Virtualization is the critical technology behind private clouds, which offer major advantages such as reducing the costs of hardware, facilities, and administration while enhancing information security, system reliability, and disaster recovery. Other useful server management technologies include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can help you in all areas of server consolidation and administration to enable your business to contain expenses and conserve time.
SQL Server 2016 Security Setup and Support
SQL Server 2016 and Windows Server 2012 R2 Help and Support
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Consultants Dynamics GP Visual Studio
24-7 Dynamics GP VBA Specialists
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to create reports that allow you to analyze your business more thoroughly, turning raw information into valuable understanding of your company and customers.
Support and Setup SCCM 2016 and Windows Server 2016
SCCM 2016 Device Management Remote Technical Support
Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, enables secure end-user self service, and offers a common point of control for administering mixed-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help your organization with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Microsoft Access reports Consulting
Microsoft Access application development Professional
Progent offers affordable remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert support for application development, database migration, performance optimization, report design, and maintenance. Progent also offers custom online training for Access programming and DBA services.
Remote Support Sun Solaris
Sun Solaris Support
Progent's Solaris family support services provide small companies and developers assistance with administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with an easy one-stop consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Remote Workers Helpdesk Integration Support
24/7 Teleworker Helpdesk Services Remote Support Services
Progent offers small and mid-size organizations supplemental or comprehensive Help Desk services for a remote workforce.
24x7 Small Office Technical Firms
Small Business Technology Consulting
Progent provide businesses of any size world-class IT online or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security consulting for businesses ranging from the small office to the worldwide enterprise.
Windows and Linux Integration Services
Consultant Linux with Windows
If your company network mixes Linux-based products technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your operating systems to coexist for easy management, transparent information exchange, high reliability, enhanced throughput, and tight protection. Progent's Linux and Microsoft Windows coexistence assistance offerings feature network infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and administration, remote technical help and repair, on-site technical support, and Help Desk services.
WLAN Site Survey Support Outsourcing
24x7 Wireless LAN Site Survey Integration
Progent's Wi-Fi site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that has the reception, speed, density, QoS, security, and roaming ability your business requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises survey services for confirming, optimizing, and debugging a functioning Wi-Fi LAN.
Technology Consulting Services Work at Home VoIP
24x7 Offsite Workforce VoIP Consultant
Progent can assist small and medium-size companies to configure VoIP solutions to give their telecommuters the benefit of transparent access to the corporate phone system.
SQL Server 2017 High Availability Help and Support
SQL Server 2017 Monitoring IT Consultant
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and implement a cost-effective migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from on-demand architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
ProSight Virtual Machine Hosting Consulting Services
Urgent Consulting Services ProSight Private Cloud Services
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting options are based on mature virtualization architectures that enable small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
System Center Operations Manager Consulting Services
Professionals System Center MOM
Progent provides a variety of IT service packages for small businesses. These information technology outsourcing and server monitoring services are built around the proactive problem solving abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and IT management software platform that tracks the reliability, performance, and safety of your information system and identifies potential troubles before they can bring down your network. With Progent's economically priced network service packages, small organizations can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.
Microsoft Windows 2012 R2 Server Computer Help
Microsoft Sharepoint Server 2010 Small Business IT Outsourcing Companies
Progent's Microsoft-certified experts offer network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
ProSight Email Zero Hour Protection Specialist
ProSight Email Virus Filtering Consulting
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
ProSight Email Guard Spam Filtering Consultancy
ProSight Outbound Email Filtering Specialists
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Microsoft Teams online training Consultant
24-7 Microsoft Teams and AAD Technology Professional
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
SentinelOne Ransomware Protection Consultant
24-Hour Ransomware Recovery Readiness Analysis Consultancy
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your essential network assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner and safer AD implementation. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with information security standards, higher utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability.
Consultant SBS Premium Add-on
Consultants Microsoft SBS 2011
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a powerful but manageable information. The integration requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and broad knowledge in designing and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and servicing IT environments based on the Microsoft SBS suite of servers and applications.
On-Call Services Cisco Network Management
Computer Consultancy Firms Cisco Network Management
Progent's Cisco-Premier network management engineers can help you to run Cisco's network management tools along with a selection of powerful third-party applications to create a comprehensive network management strategy in order to keep your network running reliably, conserve expensive resources, protect your data, recover rapidly from hardware failure or deliberate attacks, and enable you to expand or repurpose network resources intelligently and affordably as your company evolves.
64-bit Migration Engineers
Technology Professional 64-bit Computing
Progent’s Microsoft-expert consultants can assist you to update your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit PC desktop processing, plan an affordable migration process that reduces business interruptions, and deliver inexpensive, expert remote help to assist your company to configure 64-bit PC desktop software and application programs on your current hardware.
Infor SyteLine CloudSuite Web Site Integration Consultants
Infor SyteLine CloudSuite Inventory Management Consultants
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline key processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than two decades of background with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from as-needed guidance to solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
SharePoint 2019 OneDrive Sync Client Technology Consulting
SharePoint 2019 and Windows Server Remote Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite expertise, software development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless intranet system.
Network Consultant Windows Server 2019 Cluster Operating System Rolling Upgrade
Windows Server 2019 Integration Support
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Amazon hybrid cloud integration Contract Programmer
Contract Programmer Amazon EC2 mobility
Progent can provide affordable online consulting to assist businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Remote Support Support and Setup
Cisco Certified Onsite Support Support Services
For medium-size companies looking for IT consulting services, Progent offers an array of options such as local service, remote support, off-site Call Center, round-the-clock support with automatic network monitoring, emergency staffing, business relocation services, software development, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides professional onsite help for fixing network problems quickly and affordably.
Support Services SharePoint Server 2010
SharePoint InfoPath Forms Services Technical Support
Progent's Microsoft-certified consultants offer affordable remote support and development services to assist you to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites that can function as portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search, workflows, and other tools to support and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
