Expanding your telecommuter workforce can have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Centennial organization to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for getting you over occasional IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Centennial, Colorado companies to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and unified management.

Security and Compliance for Remote Workers
At-home employees commonly utilize their personal computers and often operate in a poorly secured physical area. This situation increases their vulnerability to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user education, and the development of policies based on leading practices. Progent's seasoned roster of data security solutions experts can assist your business to design, implement and manage a compliant cybersecurity solution that protects critical IT resources in networks that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls enable companies to build a network that can be securely accessed by on-premises users as well as by telecommuters, mobile workers, vendors, clients, and other stakeholders. Modern firewall appliances permit you to configure and manage appropriate permissions to different classes of users and to scale your IT network and adjust your cybersecurity posture as your company evolves and as network attacks grow increasingly complex. Progent supports both new and older security devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, go to firewall integration and support services.

Remote Security Monitoring for TeleworkersRemote Endpoint Monitoring makes it possible to track the various devices utilized by at-home workers and either reject or spot and respond to the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every secured endpoint, watching all activity and using advanced AI technology from SentinelOne to detect zero-day threats at inception. When an attack is spotted, ProSight ASM instantly isolates the targeted endpoint device from the corporate network to contain the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay protected even if they are not connected to the Internet. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo authentication managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a protected application and enter your password you are asked to verify who you are via a device that only you have and that is accessed using a separate network channel. A broad range of devices can be used as this second means of authentication including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can register multiple verification devices. For details about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your information system to all types of outside and local security attacks for an environment that incorporates telecommuters. Progent can run online, automated security inventory software for quickly and economically detecting a wide variety of security weaknesses that can be found over the Internet. Progent's security assessment consulting services, which can be provided by network security professionals with advanced certifications such as CISA, ISSAP, and GIAC, can assist your company to evaluate your procedures and policies and assess your network architecture to allow you to implement top-level security for your at-home workers.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper about critical things to focus on for securing an IT environment that supports telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Centennial, Colorado business, phone 1-800-993-9400 or go to Contact Progent.