Urgent Online Technical Support for Centennial Colorado UNIX or Linux NetworksFor small and midsize businesses located in Centennial Colorado, Progent offers technical support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX and Windows technology. Progent has delivered online support to companies in all 50 states in the United States. (See Progent's customer testimonials). Progent also offers the expertise of CCIE-qualified network specialists for challenging connectivity problems, plus the services of CISSP and CISM-accredited security engineers to handle high-level security architecture and business continuity preparedness.

Progent's online technical support engineers represent excellent value due to the fact that they have the real-world experience and the advanced technology to resolve the majority of information system problems rapidly. This reduces immediate costs since solutions require a smaller number of billable minutes. Online help also eliminates the expense of sending an engineer to your site. Your organization saves additionally with incidental costs by minimizing or eliminating network outages and associated costs due to business discontinuity, disgruntled clients, unproductive employees, and de-focused management.

Progent's pricing model for online support is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you pay just for the support that you actually get. In contrast to many remote support firms, Progent requires no initialization charge or minimum fees. Progent's per-minute granularity and simple model for pricing save you from situations where fast solutions somehow end up as major invoices. Progent's penchant for handling problems efficiently translates into your company spending less cash.

Progent's Online Service Tools
Over the years, Progent has developed a collection of optimized tools and field-tested processes which allow the maximum degree of efficiency for online engineering help and troubleshooting for small company information systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN connectivity permits the engineers of Progent's online support team to connect to your computer system remotely without breaching system security.

Progent's powerful technical support database application stores thorough records of all support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the specifics of services provided to every Progent client by any consultant. This database of problems and responses is organized as a conveniently searchable internal knowledge base that permits Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the value of Progent's technical support grows over time. Progent's advanced certifications and working associations with key vendors including Cisco and Microsoft permit access to other extensive technical knowledge bases and allow quick response from manufacturers' in-house product engineers so Progent's online service specialists can find the most efficient solutions in the least time.

Get Remote UNIX, Linux, Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's remote services in Centennial Colorado or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical requirement for IT support, go to Immediate Urgent Support.

Remote Support Services Offered Progent
Progent's phone-based technical support professionals offer advanced credentials in an extensive set of disciplines. This broad range of technical skills permits Progent's engineers to tackle almost any problem that may take place in a small or midsize business information system. Certifications earned by Progent consultants in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To provide assistance to clients with mixed-OS networks, Progent also offers the skills of engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Remote support available from Progent to small businesses in Centennial include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services address a wide spectrum of computer technology including network infrastructure, messaging solutions, network and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server hardware economization and simplified management, and transitioning from legacy systems to current MS Windows or Linux-based solutions. Progent's group-based methodology for resolving network issues promotes fast escalation, if necessary, to consultants with task-relevant experience to tackle challenging situations. This accelerates solutions of critical problems, reduces network downtime, and cuts service costs.

    Progent's UNIX and Linux consultants can provide emergency remote help for troubleshooting anomalies affecting UNIX/Linux networks powered by popular derivatives of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • SGI/Irix
    Important Linux platforms for which Progent offers expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco Consultants for Centennial ColoradoThe Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for network infrastructure engineers, and validates a person's networking knowledge at the master level. CCIEs know how to resolve even the most intractable challenges occurring in network design, integration, administration, security, and problem solving. CCIEs can cooperate on a privileged basis with Cisco's internal engineers in isolating anomalies with Cisco IOS network administration tools and developing workarounds or locating program updates. CCIEs provide excellent value because their broad expertise allows them to solve the most complex problems quickly. In many cases, less seasoned engineers can wrestle for hours or even days with the same problems that a Cisco CCIE can resolve in a few minutes. Few service providers make Cisco CCIEs accessible to help small and mid-size companies. Progent offers quick telephone access to a Cisco CCIE so you can receive timely support for complex network issues that are crippling worker efficiency but are outside the scope of your ordinary network maintenance resources. Progent's CCIE engineers can connect to your network using advanced remote troubleshooting tools to provide efficient, secure, and economical analysis and repair. Progent's CCIEs can provide consulting for the complete line of Cisco's industry-leading family of infrastructure appliances such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst Series switches, as well as Virtual Private Network products.

  • Authorized Windows Support
    Windows Experts for Centennial ColoradoProgent's Microsoft-certified remote service professionals offer network troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can assist you with a broad variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange Server 2019 deployment, Microsoft Exchange Server 2016 migration, Exchange 2013 configuration, Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid deployment expertise, SharePoint 2019 planning and configuration, Microsoft Teams planning and integration, Skype for Business Server migration consulting, Microsoft Lync Server management and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent also can deliver a wide range of remote PC desktop consulting and support services including Windows 7 migration, preparing for to 64-bit desktop applications, integrating Microsoft Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Certified System Security Specialists
    CISSP Premier Network Security Consultants for Centennial ColoradoProgent's certified CISM and CISSP security consultants can provide a range of system protection solutions that can enhance the immunity of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against assaults or help you to recover quickly following a serious penetration. Security support services available from Progent include: in depth security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid recuperation from virus and worm attacks; installing firewalls; designing safe techniques for off-site and mobile access; guarding your messaging system against viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online support services to help businesses of any size integrate their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that combine physical IT assets along with public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration consulting. Progent has over two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Additional Support Services Offered by Progent
Progent can provide the services of world-class remote consulting experts for contract IT projects that small companies frequently need. Progent's charges for ongoing consulting projects are set based on the qualifications of the consultants involved. Progent's experience with these special areas of computer technology allows customers to execute critical projects within budget and on schedule. Progent's special remote engineering solutions include:
  • Help Desk Expertise
    Progent's Help Desk programs for small and midsize companies with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Call Center support services are ideal for smaller companies who don't have the money or time to support an internal Help Desk Call Center but who want fast access to an effective Call Center with professional phone assistance as well as the available expertise to escalate the most challenging problems to advanced engineers.

    Progent's Help Desk Co-management services allow your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around the top PSA tool for managing end-user service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center consulting support can assist you in creating an efficient new Help Desk or improving your existing one, evaluating or customizing Help Desk software to meet the unique demands of your corporation, or providing temporary online personnel to supplement your internal Help Desk team during demanding scenarios such as software transitions, major upgrades, or rolling out brand new applications.

    Progent's Call Center team of seasoned information technology consultants provides your clients in Centennial Colorado rapid access to an effective support resource with substantial background providing telephone-based consulting and online repair service for networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk recognition as a significant contributor to business efficiency, and Progent's goal is to fix rather than simply document network issues.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Consulting Team can supply phone-based professional consulting support and education in special application areas that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and MS Excel. To read more information about Progent's expertise, custom programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Mac professionals can promote the artistic aspect of Apple Mac environments by providing phone-based consulting services and training in graphics, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with common jobs such as scanning or digitizing audio/video or setting up an audio/video production facility.

    Remote Network Monitoring Services
    Progent can provide companies in Centennial Colorado remote network monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring, customized by Progent to fit your business so your network maintenance is proactive and automated. By detecting potential issues before they cause crashes, proactive monitoring can avoid disruptive and costly service crises. Progent can also deploy network monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows networks, or networks that incorporate a combination of operating systems.

How Your Centennial Colorado Company Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency phone-based help with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Remote Help, phone 1-800-993-9400, or visit Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




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