Urgent Remote Consulting for Centennial Colorado UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies located in Centennial Colorado, Progent offers help for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided remote support to businesses in all 50 states in the U.S. (See Progent's client testimonials). Progent also can furnish the consultation Cisco CCIE engineers for challenging connectivity problems, as well as the services of CISSP-accredited security engineers to help with high-level security design and disaster recovery preparedness.

Progent's online technical support services offer excellent value due to the fact that they are equipped with the practical background and the sophisticated tools to resolve the majority of network issues rapidly. Efficient support reduces direct costs since service calls take up fewer chargeable minutes. Remote help also eliminates the cost of sending a consultant to your office. Your company saves additionally with incidental costs by minimizing or avoiding system downtime and related losses stemming from business discontinuity, disgruntled customers and vendors, idle employees, and distracted management.

Progent's billing policy for online support is designed to get the most out of your network support investment. Progent charges on a per-minute basis for telephone-based assistance, so you are invoiced exclusively for the services that you receive. In contrast to typical remote support firms, Progent requires no startup charge or minimum job duration. Progent's per-minute granularity and simple model for pricing eliminate situations where speedy. minor fixes somehow turn into major bills. Progent's skill at solving problems quickly translates into your business conserving money.

Progent's Remote Support Tools
Over time, Progent has developed a set of optimized technologies and proven processes which ensure the maximum level of effectiveness for online help and troubleshooting for small and midsize business information systems. Progent offers protected Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN access enables the consultants of Progent's Technical Response Center to link to your environment without breaching network security.

Progent's proprietary service reporting application keeps comprehensive records of the support that Progent's customers have been provided. Progent's staff service personnel have access to the details of assistance provided to every customer by any engineer. This archive of problems and fixes is organized as an easily exploitable internal database that permits Progent's online technical experts to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves daily. Progent's advanced accreditations and close associations with important industry leaders including Cisco and Microsoft permit access to additional vast support databases and allow fast access to vendors' in-house support staff with the result that Progent's online service specialists can come up with the best solutions quickly.

Initiate Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Centennial Colorado or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Urgent Support.

Remote Technical Services Offered Progent
Progent's online network support engineers possess advanced credentials in a comprehensive set of disciplines. This wide range of technical skills allows Progent's consultants to manage virtually any emergency that may occur in a small or midsize business information system. Certificates earned by Progent support experts in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Professional.

To support clients with mixed-platform networks, Progent also offers access to engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.

Remote support Offered by Progent to companies in Centennial include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based consulting services address a broad spectrum of computer technology such as network infrastructure, email solutions, system and process security, UNIX/Linux and Windows coexistence, VMware technologies for server hardware economization and easy administration, and migration from legacy systems to current Windows or Linux-based environments. Progent's team-oriented approach to resolving technical issues enables fast escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This expedites repair of critical problems, minimizes network downtime, and cuts service costs.

    Progent's UNIX and Linux support engineers can offer urgent remote help for resolving problems within UNIX, Linux, or Solaris systems based on popular derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • SGI/Irix
    Important Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco Engineers for Centennial ColoradoThe Cisco Certified Internetwork Expert certification is the premier accreditation for networking professionals, and certifies an individual's networking skills at the master level. CCIEs can resolve even the most difficult challenges associated with network planning, installation, management, protection, and troubleshooting. CCIEs work with the highest priority with Cisco's in-house support staff in isolating problems with Cisco IOS network administration tools and coming up with workarounds or locating software updates. Cisco qualified CCIEs are an exceptional value since their broad expertise permits them to find solutions for the most complex problems quickly. In common instances, less experienced consultants can struggle for hours or even days with identical tasks that a Cisco CCIE can fix in a few minutes. Few service firms make CCIEs available to assist small and mid-size businesses. Progent can provide quick telephone contact with a Cisco-qualified CCIE so your company can get timely support for complex network problems that are lowering worker productivity but are outside the scope of your local computer maintenance providers. Progent's CCIE consultants can interface to your environment by means of advanced on-line support technology to perform fast, secure, and affordable diagnosis and remediation. Progent's CCIEs offer consulting for the entire range of Cisco's market leading family of networking appliances including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network (VPN) products.

  • Certified Microsoft Windows Support
    MS Windows Experts for Centennial ColoradoProgent's Microsoft-premier remote support experts can provide computer system troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can assist you with a wide range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange Server 2019 integration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2016 migration support, SharePoint 2019 planning and configuration, Microsoft Teams integration, Microsoft Skype for Business Server planning and deployment support, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server training, Small Business Server support, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a full range of online desktop support such as Microsoft Windows 7 migration, moving to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Premier System Security Specialists
    CISSP Certified Network Security Engineers for Centennial ColoradoProgent's qualified CISSP, ISSAP, and CISM network security engineers offer a range of system protection solutions that can strengthen the immunity of your UNIX, Linux, Solaris, Mac or Windows network against internal or external threats or help your company to recover rapidly after a serious breach. Security services offered by Progent include: thorough security evaluation using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; quick recovery from virus and worm attacks; setting up firewalls; building safe mechanisms for remote and mobile communication; guarding your email infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote support to help companies of any size connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud migration services such as Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Additional Consulting Programs Offered by Progent
Progent offers the services of world-class remote consulting experts for special projects that small businesses frequently need. Progent's rates for ongoing development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's experience with these important areas of computer technology enables customers to execute critical projects economically and on schedule. Progent's special online engineering solutions include:
  • Help Desk Services
    Progent's Call Center service options for small businesses with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center services are a convenient solution for small businesses who lack the resources to create an in-house Help Desk Call Center but who want quick access to an effective Call Center with proficient telephone support plus the technical depth to escalate the most challenging trouble tickets to high-level consultants.

    Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting support can aid you in establishing an effective new Help Desk or improving your current organization, evaluating or modifying Call Center software to handle the special needs of your corporation, or providing temporary online personnel to reinforce your in-house Help Desk Call Center resources to deal with unusually busy situations such as software transitions, major upgrades, or installing brand new business software.

    Progent's Help Desk staff of seasoned information technology consultants provides your workers in Centennial Colorado fast communication with an effective support resource with substantial background delivering telephone-based help and remote diagnostics for networks powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Call Center the reputation as a significant contributor to company performance, and Progent's intent is to fix rather than just record IT problems.

  • Business Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Experts staff provides online and in-depth engineering support and education in key business application areas that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting, custom development, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Office Word, and MS Office Excel. To read more information on Progent's consulting, custom development, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Apple Mac experts can nurture the artistic aspect of Apple Mac environments by providing remote consulting support and training in graphics, audio, and motion video. Progent's consultants can provide assistance in a large selection of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with common jobs such as capturing or digitizing audio/video or putting together an audio/video production lab.

    Remote Network and Server Monitoring Support
    Progent offers businesses in Centennial Colorado remote network monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent for your environment so your IT maintenance is proactive rather than reactive. By exposing potential issues before they expand into crashes, remote monitoring can avoid stressful and expensive network breakdowns. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or networks that support a variety of operating systems.

How Your Centennial Colorado Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency phone-based expertise with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or go to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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    In performing IT projects for enterprise clients, Progent uses a phased methodology based on defined milestones so as to meet financial, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and expert implementation. All facets are documented to make available a comprehensive description of technical services performed and to help in ongoing system maintenance.

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    If your business runs a UNIX, Linux, or Sun Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified consultants can help your whole organization in a wide range of security areas including security management practices, security design and strategies, access management products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and ISSAP define the core competencies and international standards of performance that information security managers are expected to possess. These accreditations give IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to deliver effective security management and engineering help.

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    Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can simplify network management, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a strategy to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot programs to reduce the obstacles involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility problems.

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    Progent offers expert help for each phase of your Microsoft Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment required, suggested vendor sourcing, pilot testing at client location or at Progent's test lab, setting up transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and training for customer's IT staff and users.

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    Progent offers affordable online access to a certified Oracle DBA consultant or an Oracle software developer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also help plan, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard replication technologies and ASM file/volume manager.

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    Progent has two decades of background helping small and medium-size companies to plan, implement, tune, manage, and debug computer networks that support an at-home workforce.

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    Progent offers one-on-one training customized for individuals who want to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X applications.

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    VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can generate reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, configure, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.

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    Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can show you how to plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.

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    If you have a small business network with 10 to 50 desktop clients, Progent's network outsourcing services save your company from dependence on an individual freelance consultant while giving you affordable and reliable access to high-quality network expertise. By delivering IT support help when you need it, providing specialized expertise for key applications, offering unique services such as automated network monitoring, and charging only for support you receive, Progent gives you an economical way for maximizing the productivity of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and safe information network and to have fast access to the skilled support typically available only to businesses who can afford a large in-house IT organization.

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    Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.

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