Immediate Online Help for Centennial Colorado Networks
Urgent Remote Help for Centennial SystemsFor companies in Centennial Colorado, Progent provides remote support for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided remote troubleshooting to companies in all 50 states in the United States. (See testimonials from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-qualified network specialists to solve complex networking issues, as well as the assistance of CISA and CISSP-certified security experts to handle advanced security architecture and troubleshooting jobs.

Progent's remote support engineers provide exceptional value because they have the practical experience and have access to the advanced tools required to resolve the majority of information system problems quickly. This lowers immediate expenses since service calls use up minimal billable minutes. Online support also eliminates the expense of dispatching a consultant to your office. Your company saves additionally in indirect costs by minimizing or avoiding system outages and associated costs due to business discontinuity, upset clients, idle workers, and de-focused management. Progent's extensive online consulting experience is especially helpful for organizations that rely on public clouds for critical network infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite support may not be an alternative.

Progent's pricing policy for remote help is structured to stretch your IT service dollar. Progent bills by the minute for phone assistance, so you are invoiced just for the services that you receive. In contrast to many online service organizations, Progent requires no service activation charge or minimum job duration. Progent's per-minute granularity and clean model for billing do away with situations where speedy. minor repairs somehow end up as substantial tabs. Progent's penchant for disposing of technical issues quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has refined a set of customized technologies and proven methodologies which allow the highest level of effectiveness for remote help and repair for computer networks of any size. Progent's Technical Response Center can connect to your environment without violating corporate security.

Progent's powerful technical support reporting application includes extensive documentation for all support that Progent's customers have been provided. Progent's team engineers have the benefit of the specifics of services delivered to every Progent client by any Progent engineer. This archive of issues and fixes is organized as an easily searchable proprietary database that enables Progent's online technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's high-level accreditations and working associations with major vendors such as Cisco and Microsoft open up other extensive technical databases and permit priority response from manufacturers' in-house support staff so Progent's remote service specialists are able to find optimal resolutions quickly.

Remote support provided by Progent to companies in Centennial Colorado include:

ProSight Managed Services for Small and Mid-size Organizations
Progent offers a family of budget-friendly, subscription-based services intended to enable small and medium-size organizations to benefit from the same advanced technology used by some of the industry's top enterprises. Progent's ProSight series of IT management outsourcing services covers all critical aspects of information technology including email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so that all potential problems can be resolved before they can disrupt your network. Find out more about ProSight LAN Watch server and desktop remote monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven platform for managing your network, server, and desktop devices by providing tools for performing common time-consuming tasks. These can include health monitoring, patch management, automated repairs, endpoint configuration, backup and recovery, anti-virus response, secure remote access, standard and custom scripts, resource inventory, endpoint status reporting, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM spots a serious incident, it sends an alarm to your designated IT management personnel and your assigned Progent technical consultant so that emerging problems can be taken care of before they interfere with productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, reconfigure and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding devices that need critical updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of in-depth management reporting tools created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues like inconsistent support follow-through or endpoints with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup/restore technology companies to produce ProSight Data Protection Services, a family of management outsourcing plans that deliver backup-as-a-service. ProSight DPS services manage and monitor your data backup operations and allow non-disruptive backup and rapid recovery of vital files, applications, images, plus VMs. ProSight DPS lets your business avoid data loss caused by hardware failures, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or software bugs. Managed services in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to provide web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Cisco Duo: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other personal devices. Using 2FA, whenever you sign into a secured application and give your password you are requested to verify who you are via a unit that only you have and that uses a separate network channel. A broad selection of devices can be used for this added means of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may register multiple verification devices. To find out more about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Co-Managed Call Desk: Outsourced and Shared Call Center Services
    Progent's Shared Help Desk Service provides a transparent supplement to your in-house IT support resources. Client access to the Service Desk, delivery of technical assistance, escalation, trouble ticket creation and updates, performance measurement, and maintenance of the support database are consistent whether issues are resolved by your corporate network support staff, by Progent's team, or both. Your business has unrestricted flexibility to expand or shrink your share of support work as required. Progent takes care of startup deployment and provisioning of the professional services automation software plus workflow documentation, testing and education. To find out more about ProSight Shared Call Desk, refer to ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. Besides optimizing the security and functionality of your computer network, Progent's software/firmware update management services allow your IT staff to focus on line-of-business projects and tasks that deliver the highest business value from your information network. Learn more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's preparedness either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent offers the skills of world-class remote consulting professionals for special IT projects. Progent's rates for longer-term consulting projects are determined according to the qualifications of the engineers involved. Progent's background in these important areas of information technology allows customers to complete critical projects within budget and on schedule. Progent's special online consulting solutions include:

  • Help Desk Services
    Progent's Help Desk support alternatives for organizations with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that manages all facets of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Co-managed Help Desk services allow your business to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on the leading PSA platform for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center team of veteran information technology consultants gives your computer users in Centennial Colorado immediate contact with an efficient technical support resource with substantial background providing phone support and remote troubleshooting for networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Help Desk recognition as a solid enabler of company performance, and Progent's policy is to resolve and not just report technical problems.

  • Business Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group can supply online professional consulting support and training in key application areas such as ERP, MRP, custom financial systems, and CRM. Progent also can deliver expertise, custom programming, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more information about Progent's expertise, customization, and education offerings, go to Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center consultants offer world-class online and onsite expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of System Center2, expand or tune an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Centennial Colorado online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can configure Operations Manager to suit your environment so that your IT support is proactive and automated. By anticipating emerging problems before they cause crashes, remote monitoring can ward off stressful and expensive information system crises. Progent can also utilize system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft environments, or environments based on a combination of OS platforms.
How Your Centennial Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency online assistance with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent. For businesses and new ventures in Centennial Colorado, Progent's phone-based network support engineers can provide effective and economical IT help whenever your organization needs it. Over 20 years of providing remote repair services has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting skills and to refine online connectivity technology to solve network problems quickly while eliminating the cost and lost productivity that comes with on-site support calls.

Even if your Centennial office works with a local independent consultant or employs an in-house IT staff that know how to deal with the majority of network problems, Progent's Microsoft certified consultants can still offer a convenient and seamless virtual extension of your local resources in cases when your usual IT support personnel either lack the bandwidth or the experience to handle unexpected network crises or especially complicated integration projects.

Benefits of Progent's IT Support for Businesses in Centennial Colorado
Progent's remote network troubleshooting services enable your Centennial organization to experience the benefits of immediate, expert IT support without the expense of maintaining an in-house IT organization. Your network will derive greater strategic worth by being increasingly reliable, productive, and protected. Benefits to your company include:

  • Seamless virtual extension of your on-site IT resources
    With most companies in Centennial Colorado, local computer service providers, whether represented by independent consultants or an internal maintenance staff, can handle the majority of network problems. However, serious problems sometimes occur when your regular resources are overstretched or unavailable, and some problems may stem from technology that is beyond the scope of your local support personnel. In these cases, Progent's online service professionals give you a convenient, quick, and budget-friendly way to supplement your regular resources and to convey valuable information to increase your ability to deal with future issues locally.

  • Less Reliance on Freelance Service Providers
    For IT maintenance, smaller organizations often depend on individual freelance consultants. Although freelance service people carry smaller internal costs than big support organizations and can often charge marginally less, they are sometimes stretched too thin, making it hard to respond rapidly to crisis situations. If an independent consultant is busy with another customer, sick, on a trip, or in class, the absence of fallback personnel may force your business to wait for assistance during an emergency. As your network expands, network downtime and trouble with vital applications become more costly. The budget you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent offers an on-call source of reserve service expertise to insure your network remains available.

  • Create a Scalable Foundation for Smooth Growth
    Businesses often begin with an information architecture implemented on a shoestring budget. Lacking a robust framework, slap-dash repairs often get piled on top of an unstable foundation. As a company grows, reliability and scalability issues can hinder the productivity of the business. These badly built systems need careful analysis, smart strategic planning, and extensive technical expertise to upgrade to a network infrastructure able to provide the stable foundation to handle critical business demands and simplify future growth.

  • Work with Problem Solvers Rather Than Product Resellers
    Smaller organizations need advice and technical education to navigate through an increasingly complicated maze of technology alternatives capable of accelerating business growth and improving productivity. These companies hardly need a network consultant who is attempting to earn a commission on a specific vendor's technology. Network consulting and product sales can result in a scenario where the recommended solution is designed around a profitable technology rather than the true requirements of a client. Progent avoids these conflicts by offering just services instead of products. This enables Progent to align technical expertise with the best interests of clients.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, depth of technical expertise, fine tuned remote support tools, and understanding of corporate IT enable companies to avoid the pitfalls associated with excessive dependence on smaller consulting firms, independent freelance service providers, or limited internal resources.

Progent stands out by offering:

How Does Our Company Begin Getting Remote Computer Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.



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    Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with real-world background designing and building seamless, comprehensive business network environments. Progent's Microsoft Small Business Server consultants have an average of more than a decade of experience integrating computer systems based on Microsoft platforms. This background ensures you results in deploying, managing, and repairing network environments that include the SBS Server package of servers and productivity software.

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    Progent's Microsoft certified consultants provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP tool based, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented design you are able to purchase only the functions you currently need, with the ability to add users and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains support engineers can help you install, customize and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an earlier release.

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    Progent provides network support for medium size companies who have 100 to 250 system clients. The mid-size business or work group has typically been an overlooked part of the market for IT support expertise. The overhead and service access practices of major outside service firms make them too expensive for the typical small business or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information network whose advanced technology and capability are often comparable to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive server monitoring, dramatically reduces the IT support costs of a small-medium business while offering the mid-size organization with big-company support from certified, world-class consultants knowledgeable in a wide range of midsized business technologies. If your medium size organization or small business is searching for the quality of IT help needed by a mid-size organization without budgeting enterprise prices, call Progent.

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    Progent can assist small and mid-size companies to plan, configure, validate and manage backup solutions for at-home workers.

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    Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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    Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.

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    DoubleTake/Carbonite Software publishes a selection of products designed to provide small businesses a variety of cost-effective alternatives for replicating and restoring vital workloads including Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite products into small business information systems to create a high level of fault tolerance and disaster recovery capability at a budget-friendly price.

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    Progent's Microsoft-certified professionals provide technical help and IT consulting expertise for Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, management, and support services for Exchange Server 2003 include planning, deployment, project management, onsite and remote technical support, Help Desk Call Center support, certified security evaluation, and comprehensive IT outsourcing.

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    Progent's Cisco CCIE-certified SIP integration consultants can assist you to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective remote or onsite support to help companies to move smoothly to an advanced communications network that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync for access to a SIP PSTN trunk.

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    Progent's webinar training classes offer small companies the cost savings, ease, and flexibility of web-based learning plus the proven training techniques of expert instructors who employ sophisticated collaboration software to emulate live, interactive classrooms. Progent offers webinar education for popular desktop applications including components of Microsoft Office such as Office Excel, Word, Access, and Outlook: Dynamics accounting and reporting products such as Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    • Router Skills Transfer
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    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent can focus on providing high-value skills where Progent faces few competitors. Mid-size companies who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and proven processes to make their IT environments more robust, secure, and productive.

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    Nagios and MRTG are powerful, license-free monitoring tools that run on the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-OS networks where Linux and MS Windows coexist. Nagios allows network support engineers to monitor network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's network integration consultants can assist you to use both these utilities to streamline and troubleshoot your network.

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  • Linux Consulting Services Specialist Ubuntu Linux
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    Microsoft Entra SharePoint Specialist

    Progent can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and Azure resources.

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    • 64-bit Upgrade Remote Consulting
    64-bit Computing Engineers

    Progent's Microsoft-premier consultants can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit PC desktop processing, design an affordable upgrade process that reduces business interruptions, and offer economical, professional remote support to aid your organization to configure 64-bit desktop operating systems and application programs on your existing computers.

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    • Integration Consultants Cisco CCIE Online
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    Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software consulting.

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    Cisco EWC for Catalyst 9100 AP Support

    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.

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    Online Technical Support System Center Operations Manager

    Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix serious problems detected by SCOM 2012.

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    Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now address system issues before they becomes serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers are aware that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to offer small business networks enterprise-class availability, security and performance.

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    Progent offers customized online training for an array of client apps and environments including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the advantages of conventional physical classroom seminars, such as instant communication between clients and trainers, but eliminates the costs of travel and the challenge of attempting to accommodate the schedules of many trainees. Available to single students or classes of any size, Progent's live online instruction allows the teacher to conduct the seminar from a remote office and the clients can be dispersed across an office or across the the U.S. Live online instruction supports powerful teaching tools such as virtual white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specialized subjects or extended in duration and wider in coverage.

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    Progent can provide a wide array of affordable remote and onsite consulting services to help you to configure, manage, and troubleshoot desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.

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    Progent's data protection experts can help you to create, deploy and administer a backupup/restore solution based on MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent offers monitoring and management to prevent data loss resulting from user miscues, software errors, malicious insiders, and external assaults such as ransomware.

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    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art 24x7 remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of vital assets.

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    Progent provides a selection of IT service packages for small companies. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling capabilities of System Center Operations Manager 2007, a state-of-the-art server and IT management product that tracks the availability, performance, and safety of your network and isolates potential troubles before they can disrupt your system. With Progent's economically priced network service packages, small organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.

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    Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Microsoft Windows SUS allows information technology administrators to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT personnel can fully and easily manage the installation of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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    Progent's Microsoft certified experts provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software quickly and automatically to specified workers, lower product costs and adhere to licensing agreements by determining usage profiles, enhance Windows security by increasing your awareness of vulnerability and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of any size to plan, deploy, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially challenging issues, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent's high availability system consultants offer non-stop computing consulting, disaster recovery services, network load balancing, non-stop interoffice access, non-stop Internet interface design, 24x7 data center support, and other fault-tolerant operations support to help your small business design a non-stop network for strategic applications. Progent has the background to develop economical, high-availability networks by utilizing the evolving library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-site network with a completely mirrored Internet interface and efficient system load balancing.

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    Cisco's Meraki MS line of access and distribution switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer affordable remote consulting to assist you to plan and deploy a productive network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to ensure compliance, create and validate a disaster recovery strategy, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking solution.

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    Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

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    Progent's Apple Mac consultants can promote the creative facets of Macintosh environments by providing help services and education in imaging, audio, and motion video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

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  • VoIP Infrastructure Solution for SIP Help and Support Support and Help Unified Attendant Console

    • Juniper Junos Network and Security Manager Security Consultant
    Juniper Junos IT Services

    Progent's Juniper Networks-authorized network consultants can help you to design and deploy Juniper Firewall/VPN platforms, optimize and support your infrastructure, and migrate smoothly from discontinued devices to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network operating system to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that include a combination of Juniper's software platforms.

  • Wi-Fi RF Spectrum Analysis for Wi-Fi Outsourcing 802.11x Wi-Fi Site Survey Remote Support Services
  • Windows 11 Compatibility Testing Small Office IT Support Support Windows 11 Installation
  • Windows 11 Migration Information Technology Consulting Firms Top Ranked Cisco Experts Remote Consulting Microsoft Windows 11 Evaluation

    • SQL Server 2019 Web Consultants
    SQL Server 2019 and Amazon Marketplace Web Service Integration Support

    Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and on-premises consulting, application development, and technical support services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a seamless intranet system.

  • Windows 11 Virtual Desktop Remote Troubleshooting Windows 11 and Android Specialists
  • Centennial IT Service
  • Windows 2000 Server Consultants Remote Support Windows 2000 Server

    • Internet Connection Consultants
    Internet Service Provider Selection Professionals

    Progent can provide the affordable services of remote Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet connectivity solution meets your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a new ISP and/or service arrangement. Network provisioning can include enhancing existing routers and deploying additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.

  • Windows 7 Wireless Computer Engineer Windows 7 Training Consulting
  • Centennial, Colorado IT Outsourcing Company
  • Windows Server 2008 BranchCache Services Windows Server 2008 Security Professionals

    • Dharma ransomware recovery Consult
    Conti ransomware recovery Consult

    Progent's proven ransomware recovery consultants can help your business to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

  • Windows Server 2012R2 Specialists Windows Server 2012 R2 Configuration Manager Network Engineer
  • Windows Small Business Server Integration Support 24-7 Microsoft Small Business Server 2008 Professional
  • Windows Technology Providers Centennial-Highlands Ranch Centennial-Littleton, CO Windows Server 2012 R2 Network Design and Configuration
  • Wireless EMail Outsourcing Microsoft Activesync Technology Consulting
  • Work at Home Employees Centennial Assistance - Backup Solutions Consulting Experts Centennial-Arapahoe County Offsite Workforce Centennial Consulting Experts - Backup/Restore Technology Assistance Centennial, United States
  • XTML Contract Programming Custom Web Development Firms

    • Engineer LifeSize Video Conferencing
    Radvision Video Conferencing Engineers

    Progent offers the services of an accredited consultant with expertise integrating products from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and maximizes the strategic value of your information system. Progent also offers the services of infrastructure consultants able to help companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, security, and scalability required to support your telepresence solution.

  • prime infrastructure Remote Support Services After Hours 5500 Wireless Controller Computer Consulting

    • Top Check Point 6000 Firewalls Auditor
    Check Point 6000 Firewalls Information Technology Consulting

    Progent's Check Point Software firewall consultants can show you how to design, deploy, and administer firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support legacy Check Point firewall models or migrate efficiently to Check Point's next-generation firewalls.

  • ransomware cleanup and file restore Consultants WannaCry ransomware recovery Professional
  • ransomware cleanup and recovery Technology Professional Ryuk ransomware cleanup Engineer

    • SQL Server 2014 Delayed Durability Consultant
    Open Now SQL Server 2014 Migration Online Troubleshooting

    Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as system design, deployment, administration, troubleshooting, and application development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.

  • ransomware cleanup and restore Engineers Dharma ransomware hot line Professional

    • 24-Hour Windows Server 2019 High Availability Remote Consulting
    Top Ranked Services Windows Server 2019 Encrypted Networks

    Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.

  • wireless IP phone upgrades Computer Consultants Wi-Fi VoIP phone integration Consultant

    • Cisco Security Computer Consultant
    Security Computer Consulting

    Cisco's PIX Series firewalls have been discontinued and Cisco might not support these devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help your company design and carry out a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
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