Fast Online Troubleshooting for Centennial Computer Networks
Immediate Online Consulting for Centennial NetworksFor businesses located in Centennial or anywhere in the state of Colorado, Progent offers online support for information systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have delivered online support to companies in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to help with challenging infrastructure problems, as well as the services of CISA and CISSP-accredited cybersecurity experts to help with advanced security architecture and diagnostic issues.

Progent's online support experts provide exceptional leverage due to the fact that they have the practical experience and are equipped with the advanced technology required to solve most network problems quickly. Efficient support reduces direct costs since solutions require fewer billable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your company benefits even more in incidental expenses by reducing or eliminating system outages and related costs stemming from business disruption, disgruntled clients, idle employees, and de-focused management. Progent's extensive remote technical support know-how is particularly valuable for organizations that depend on public clouds for critical infrastructure or applications like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an alternative.

Progent's billing model for online help is structured to leverage your IT service dollar. Progent bills per minute for phone assistance, so you pay only for the services that you actually get. In contrast to many remote service organizations, Progent asks for no startup charge or minimum fees. Progent's per-minute granularity and clean policy for billing eliminate scenarios where quick solutions somehow turn into large invoices. Progent's penchant for dealing with problems efficiently means your business spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned an arsenal of customized tools and field-tested processes that ensure the highest level of efficiency for online help and repair for information systems of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology enables the consultants of Progent's online support team to access your environment remotely without violating system security.

Progent's proven service reporting system stores detailed records for all support that Progent's customers have been provided. Progent's staff service personnel have the benefit of the specifics of support provided to each Progent client by any Progent consultant. This archive of anomalies and repairs is structured as a quickly exploitable proprietary database that enables Progent's remote support experts to share their experiences company-wide to make sure that the quality of Progent's technical support grows over time. Progent's extensive list of certifications and close relationships with key industry leaders such as Cisco and Microsoft make available additional massive technical support knowledge bases and allow quick access to manufacturers' in-house engineering staff so Progent's online service specialists can arrive at optimal resolutions quickly.

Online services offered by Progent to clients in Centennial and anywhere in the state of Colorado include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, flat-rate managed services designed to enable small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by many of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all key areas of modern networking including email protection, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security vendors to provide web-based management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their networking appliances like routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that require important software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with information security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's ability to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup system that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent can provide the services of seasoned remote consulting experts for contract IT projects. Billing charges for longer-term consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these special fields of computer technology allows customers to complete critical initiatives within budget and on time. Progent's special online engineering services include:

  • Help Desk Call Center Support
    Progent's Call Center programs for businesses with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center services, co-managed Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Call Center consulting services can assist you in creating an effective new Call Center or enhancing your existing one, evaluating or modifying Help Desk Call Center software products to handle the particular needs of your company, or adding temporary phone support staff to work with your in-house Call Center group to deal with high-demand events like software transitions, major upgrades, or installing brand new applications.

    Progent's Call Center team of seasoned information technology consultants provides your clients in Centennial or anywhere in the state of Colorado quick communication with a large support resource with extensive background delivering telephone-based support and remote repair service for IT systems based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's concentration is to earn the Call Center the reputation as a major driver of business performance, and Progent's target is to resolve instead of simply record IT issues.

  • Business Applications Support: Education, Development, and Problem Solving
    Progent's Applications Consulting Team provides phone-based professional engineering support and education in key application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for Microsoft applications including CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To learn more on Progent's expertise, programming, and training services, see Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; cohesive integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Centennial, or anywhere in the state of Colorado, remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) consulting and System Center 2012 Operations Manager support. Progent can configure Operations Manager for your business so that your network support is proactive rather than reactive. By spotting looming problems before they cause full-scale emergencies, remote monitoring can head off stressful and costly information system breakdowns. Progent can also provide help with system monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or systems powered by a mix of operating systems.
How Your Centennial Business Can Contact Progent's Remote Service Professionals
To contact Progent about urgent phone-based assistance with Microsoft Windows, macOS and OS X, or Linux networks, go to Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Centennial or throughout the state of Colorado, Progent's online computer support engineers are ready to provide professional and cost-effective IT support whenever your business requires it. More than a decade of providing remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to fine tune remote access tools to repair computer problems quickly while eliminating the expense and lost time that comes with in-person support calls.

Even if your Centennial office deals with a local freelance support technician or maintains a full time organization that know how to deal with ordinary computer issues, Progentís Microsoft certified engineers are available to provide a convenient and transparent virtual expansion of your on-site resources in cases when your regular IT support personnel either don't have the bandwidth or the experience to deal with sudden system emergencies or especially tough integration problems.

Advantages of Progent's IT Support for Businesses in Centennial
Progent's online technical help services enable your Centennial business to enjoy the advantages of timely, enterprise-class IT support without the cost of managing an in-house IT organization. Your network will acquire added business value by becoming increasingly reliable, efficient, and protected. Benefits to your business include:

  • Seamless virtual expansion of your local IT resources
    For most companies in Centennial or anywhere in Colorado, local computer service providers, whether represented by outside consultants or a full-time IT staff, can take care of the majority of technical problems. However, major troubles might spring up when local resources are too busy or absent, and some trouble may stem from technology that is beyond the scope of your usual support people. In these instances, Progent's online service specialists offer a convenient, quick, and affordable solution to supplement your local resources and to transfer valuable knowledge to increase your capability to deal with downstream problems in-house.

  • Less Reliance on Freelance Service Providers
    For network support, smaller businesses commonly depend on individual freelance service providers. While independent consultants carry less internal costs than big support companies and can often charge marginally less, they are often stretched too thin, making it hard to respond quickly to urgent situations. If an independent consultant is busy with another client, ill, on a trip, or in training, the lack of fallback personnel may force your company to go without assistance during an emergency. As your company expands, system unavailability and trouble with vital software are more expensive. The budget you thought you were conserving on an independent can be consumed fast by reduced productivity. Progent offers an on-call source of reserve service expertise to insure your network stays available.

  • Create a Solid Foundation for Smooth Expansion
    Companies often begin with an information system implemented on a modest budget. Lacking a strong infrastructure, slap-dash fixes often get thrown onto an unstable foundation. When a company grows, reliability and expandability problems can impede the success of the organization. Such badly designed systems require proper analysis, intelligent strategic planning, and wide IT expertise to upgrade to a system architecture able to provide the stable foundation to meet vital business demands and ease downstream expansion.

  • Interact with Solution Providers Instead of Product Resellers
    Smaller organizations need guidance and technical education to negotiate an ever more complicated array of technology alternatives capable of promoting business success and improving productivity. These companies hardly need a computer engineer who is motivated to resell a certain vendor's technology. IT consulting and product sales can lead to a situation where the proposed solution is designed around a profitable product rather than the genuine needs of a client. Progent avoids these conflicts of interest by offering only services rather than products. This enables Progent to match technical expertise with the best needs of clients.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, depth of IT background, refined remote support tools, and familiarity with corporate IT enable offices to escape the limitations associated with excessive reliance on smaller service firms, independent freelance service providers, or limited internal IT help.

Progent adds value by providing:

How Does My Business Begin Getting Remote Network Help from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.

An index of content::

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  • Part-Time CIO Outsourcing
    24x7x365 Online Support CIO

    Progent can provide small businesses with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible IT products to enhance business operations so they align more closely with your corporate goals. Your business can create and implement a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer.

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    Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft ISA Server and offers a easily administered Internet gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, allows customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can help you to plan and carry out pilot and production deployments; interface Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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  • ISA 2006 Support and Setup ISA Server 2006 Network Engineer

  • Office SharePoint Server 2007 Support and Help
    SPS 2007 Support and Integration

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  • NET Web Services Reports 24x7 Microsoft NAV Role Centers Network Consulting
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    Professional macOS Configuration

    Progent offers national online help and troubleshooting services for companies who operate Apple macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft technology. Progent's engineers can provide Mac users a variety of IT services including desktop assistance, migration to the most recent edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote network consulting provides maximum return for your IT dollar by extending user productivity and shortening the time billed for computer analysis and repair. Advanced remote access utilities and experienced service specialists and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP premier security professionals to assist you with the toughest system problems.

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    Solaris Help and Support

    Progent's Sun Solaris family support services offer small and mid-size companies and software developers help with managing and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide array of expertise offers you a convenient single consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    QTS Sacramento Internet Data Center Consultants

    The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a range of cost-effective consulting services such as data center migration, system deployment and updates, infrastructure improvements, comprehensive project management, virtual server configuration, remote monitoring, automated system management, application development, business continuity planning, data security assessment, and the use of the Progent Test Lab.

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    Progentís wireless engineers can help small businesses design, choose, pilot, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of security that equals or excels wireline connections. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and deploy the wireless link solutions that match your business needs.

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    Microsoft Certified Partner Network Security Consulting

    Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business better solutions for your IT system.

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    Meraki MS Switch Computer Engineer

    Cisco's Meraki MS family of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting to help you to plan and deploy an efficient network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to maintain security and compliance, create and validate a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking infrastructure.

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    Top Rated password management Consultant

    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.

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    CCIE Expert Certified Small Business Computer Consulting Firm

    Progent delivers the services of Microsoft and Cisco-Certified network consulting professionals to show clients economical ways to help businesses maximize the benefits of Microsoft and Cisco products. For networks that span from remote offices to large corporations, Progent's expert engineers can help you enhance your network's e-mail infrastructure, protection, availability, throughput, and system administration.

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    IT Consultants SCDPM 2012 Backup and Recovery

    Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to plan, deploy, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional support for fixing particularly challenging problems, or full project management services. Progent can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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    Microsoft Report Designer Developer

    Progent can provide remote and onsite expertise to help you with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and deploying a comprehensive business intelligence environment. Progent's BI experts can help your company to maintain your existing reporting system, help you to migrate reports and databases from a discontinued reporting product to a modern solution, and deliver custom remote training tailored to your specific needs. Progentís management reporting consultants offer experience in the leading business analytics reporting platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.

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    Progentís IT outsourcing packages offer affordable network support for small companies. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your network engineering services can contain expenses and eliminate risks, allowing IT support expenses to grow in a more moderate and manageable manner than is feasible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust system foundation for your critical business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.

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  • Microsoft Exchange 2016 Migration Planning Computer Engineer
    Microsoft Exchange Server 2016 Migration On-site Technical Support

    Progent can help you in all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Consulting Services Exchange 2019 Data Loss Prevention
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    Progent can help your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; configuring HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.

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  • Engineer NetApp MetroCluster Troubleshooting
    NetApp MetroCluster Disaster Recovery Consult

    Progent can provide enterprise customers the services of a certified NetApp consultant for remote or onsite expertise for NetApp's complete line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently following best practices.

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