Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent can provide Chandler, Arizona businesses the services of BlackBerry-premier experts who can assist organizations to manage their BlackBerry environments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and support of RIM BlackBerry solutions has grown increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry products seamlessly into their information network.
Progent's experts can assist you with SQL Server 2019 integration support, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
| City | Address | Phone | Link |
| Chandler | 2925 E Riggs Rd Chandler, AZ 85249 United States |
(480) 530-0566 | Chandler Network Support Services |
| Glendale | 5350 W Bell Rd Glendale, AZ 85308 United States |
(623) 321-5101 | Glendale Network Support Services |
| Mesa | 625 W Southern Avenue, Suite E Mesa, AZ 85210 United States |
(480) 530-0404 | Mesa Network Support Services |
| Phoenix | 1 N 1st Street Phoenix, AZ 85004 United States |
(480) 666-8967 | Phoenix Network Support Services |
| Scottsdale | 17470 N Pacesetter Way Scottsdale, AZ 85255 United States |
(678) 899-6420 | Scottsdale Network Support Services |
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve data consistency for collaborative programs like schedules, address books, to-do lists, notes, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry handsets can have push-based access to Exchange email and to IM-aware software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-certified engineers can assist you to plan, install, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition help you to resolve a wide array of problems associated with synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small business IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support costs low and, by solving issues quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry consultants can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Expert
In order to ask Progent about professional support for BlackBerry mobile wireless integration, call