Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful products for achieving anytime-anywhere connectivity to email, calendars, web programs, and other critical business information. Progent can provide Chandler, Arizona companies the expertise of BlackBerry-certified experts who can help organizations to manage existing BlackBerry environments or migrate efficiently to a current mobile platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for businesses of all sizes, successful integration and support of BlackBerry solutions has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, doing away with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's efficient online support model, gives small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and support BlackBerry devices throughout your business, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in the Phoenix Metro Area
Integration Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry devices, providing a centralized platform for handling key tasks like device deployment, updates, and retirement and providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports remote synchronization.
BlackBerry BES Server features a wealth of data protection capabilities beginning with advanced data encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in selecting degrees of security to match the specific requirements of your mobile environment. Progent's BlackBerry certified consultants can assist your company to select powerful security features and enable them remotely. Samples of these wirelessly selectable security settings are:
- Lock down a BlackBerry smartphone
- Erase data from a misplaced or stolen BlackBerry smartphone
- Lock out Bluetooth functionality
- Enable internal defenses against malicious attacks
BlackBerry BES Server also provides versatility in selecting ways to prevent mobile users from installing or executing unsafe or prohibited code. Progent can assist you to select blocking processes like:
- Specify precisely what applications are allowed on the device
- Block external programs from using persistent storage on the BlackBerry device
- Determine what functions external software can use on the device
- Limit the kinds of connections external software running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being loaded or executed on the BlackBerry smartphone
Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For companies in Chandler, Arizona who require fast and affordable help from an authorized BlackBerry support professional, Progent provides efficient online help from a veteran network support staff who have provided IT solutions to companies in each state in the country. (See Progent's client testimonials.)
Remote consulting services eliminates travel expense and allows consultants to resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and can provide professional help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security options.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and mass storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry expert can help your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.