Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most popular products for maintaining location-independent access to email, scheduling, web-based applications, and other vital business information. Progent offers Chandler, Arizona companies support from BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or transition smoothly to a more popular smartphone platform.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their business information system.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software enables Microsoft Exchange Server, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted in transit to provide optimum security. BlackBerry Enterprise Server also streamlines a broad variety of crucial administrative tasks that span from BlackBerry configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Plan smartphone, application, and IT policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage client settings with BES Server's vast selection of policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:
- Install and manage BES Server's high-availability architecture based on virtualization
- Deploy BlackBerry devices remotely
- Establish custom management roles
- Automatically track and analyze the integrity of your solution
Expert BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible remotely to provide prompt technical help to businesses in the Chandler area or anywhere in Arizona. Progent's seasoned online technical support experts have helped IT organizations resolve network issues and cut IT service expenses in every state in the U.S. and built a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)
Progent can provide remote assistance for a wide selection of technologies related to RIM BlackBerry products including synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can in addition assist you to troubleshoot a broad range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support costs low and, by solving issues quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry consultants can also assist you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, system architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and physical components meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software versions, processors and mass storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry consultant can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.