Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most popular products for maintaining mobile access to email, scheduling, web programs, and other vital business information. Progent offers Chandler, Arizona businesses support from BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or transition smoothly to a modern mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses often turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
Integration Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Exchange, Domino, or Groupwise clients to transmit and receive messages that stay encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad selection of crucial administrative tasks that span from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry smartphone software remotely
- Manage client configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also assist you to utilize BES Server to perform key procedures not supported by the less advanced BES Server Express. These tasks include:
- Configure and support BES Server's fault-tolerant infrastructure using virtualization
- Install BlackBerry devices wirelessly
- Establish specialized administration roles
- Automatically track and analyze the health of your solution
Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver prompt technical help to businesses in the Chandler region or throughout Arizona. Progent's experienced remote technical support experts have helped businesses solve computer issues and reduce IT service expenses in each state in the country and established a substantial following of loyal clients. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a broad selection of issues related to RIM BlackBerry products including synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also show you how to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, deploy access control lists, control Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs analysis, solution architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and physical components match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, server hardware and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.