Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most popular products for maintaining mobile access to email, scheduling, web programs, and other vital business information. Progent offers Chandler, Arizona businesses support from BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or transition smoothly to a modern mobile platform.

As the sophistication of small company IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses often turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Integration Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Exchange, Domino, or Groupwise clients to transmit and receive messages that stay encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad selection of crucial administrative tasks that span from smartphone deployment and updates to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage client configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also assist you to utilize BES Server to perform key procedures not supported by the less advanced BES Server Express. These tasks include:

  • Configure and support BES Server's fault-tolerant infrastructure using virtualization
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the health of your solution

Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver prompt technical help to businesses in the Chandler region or throughout Arizona. Progent's experienced remote technical support experts have helped businesses solve computer issues and reduce IT service expenses in each state in the country and established a substantial following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a broad selection of issues related to RIM BlackBerry products including synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, deploy access control lists, control Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs analysis, solution architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and physical components match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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    Progent believes that a well designed and implemented network can be a vital piece for enabling a company's growth, and we follow this credo in our corporate system environment. Progent has built a fault-tolerant virtual office infrastructure that allows Progent's staff engineers and certified contractors to deliver rapid and efficient support, collaborate easily on challenging projects, and experience career and private maturity from acting as a member of an exciting business ethos of personal drive and independence.

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  • Top Ranked WSUS Professional
    Windows Server Update Services Professional

    Microsoft Windows Server Update Services allows network administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support staff can completely and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, defining the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your system environment.

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  • On-site Support Microsoft SharePoint Server 2013 Chandler Arizona Microsoft SharePoint Server 2010 Technical Consultant Chandler Arizona, USA
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    WatchGuard Firewall Cybersecurity Companies

    Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.

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    Progent's experienced ransomware recovery experts can help your business to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.

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  • After Hours CISA Certified Security Expert Amazon AWS cloud services integration Programming Companies
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    Progent offers affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

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    Progent's certified experts provide small and mid-size businesses enterprise-class consulting services for Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager is the new title for the change management solution previously known as Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to Microsoft Systems Management Server 2003 including comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified engineers can help you use SMS or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch administration, application metering, and licensing compliance. Progent's engineers can also assist you to move smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.

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  • 24x7 MSP360 Server Backup Support
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    Progent can help you to design, deploy and administer a backupup/restore plan based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent can provide monitoring and management to prevent data loss caused by user mistakes, computer glitches, malicious insiders, and malware attacks like ransomware.

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  • 24x7 Support Network Consultant
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    For mid-size businesses looking for network consulting services, Progent can deliver an array of alternatives including local help, on-line assistance, off-site Help Desk, 24x7 support with automatic network monitoring, emergency staffing, site relocation support, application programming, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises support for solving network issues rapidly and affordably.

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    Progent can assist small and mid-size companies to configure network security protection systems and deliver cleanup expertise needed to support a remote workforce.

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    Progent's seasoned ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky.

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  • Linux Network Monitoring, Nagios and MRTG Consulting Services
    Nagios for Linux Consult

    Network monitoring typically consists of observing a network's resource utilization in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be deployed to observe multi-OS networks where Linux and Windows operate together. Progent's network support engineers can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux support professionals provide small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.

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    Progent provides small and medium size companies expert consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and choose the right technologies from a variety of suppliers to support your security goals while sticking within your spending restraints.

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  • iPhone and Barracuda integration Support and Integration
    Outsourcing iPhone and Cisco ASDM

    Progent can provide affordable remote assistance to help you to design, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your IT system.

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  • Top Ranked Cisco Technical Support Group Chandler, Maricopa County Networking Group Cisco Maricopa County Arizona, United States

  • Top Best Practices Software Consulting Firm
    Access to External Support Databases On-site IT Support

    Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional experience, at the forefront of network service, executing a broad range of IT tasks for a large array of businesses. Each Progent consultant shares a proven collection of personal best practices that are combined into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not just expert IT skills, but also a support engineer with proven methods for applying technical knowledge to fix actual IT problems quickly.

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  • Windows Desktop Simulation on macOS Online Technical Support Windows Virtual Desktop for Apple Mac Configuration
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  • Windows Server 2019 Kubernetes Containers Support and Integration Microsoft Expert Windows Server 2019 USB Drive Witness Consulting Services

  • Cisco VoIP Phones and Contact Center Specialists
    24-Hour Integration Cisco VoIP phones

    Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

  • Windows Server 2019 Security and Compliance Support and Help Windows Server 2019 Storage Replica Integration Services
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