Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful products for achieving anytime-anywhere connectivity to email, calendars, web applications, and other vital business information. Progent offers Chandler, Arizona businesses the services of BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, effective deployment and support of RIM BlackBerry solutions has become more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management utilities so you can track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, develop custom wireless software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and safely.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
Technical Help for BlackBerry BES Server
Research in Motion's high-end platform for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Lotus, or Novell GroupWise clients to send and receive emails that are encrypted in wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of key administrative jobs that span from smartphone deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can assist you to use RIM BlackBerry Enterprise Server to do routine jobs such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Update BlackBerry device firmware remotely
- Control user and group configurations with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier consultants can also help you to use BlackBerry BES Server to implement key procedures not available with the less advanced BES Server Express. These procedures include:
- Install and support BES Server's fault-tolerant architecture using VMware
- Deploy BlackBerry smartphones wirelessly
- Establish custom management roles
- Monitor and analyze the health of your BlackBerry system
Progent's Online BlackBerry-premier Support is Fast and Economical
For companies in Chandler, Arizona who want quick and affordable help from an authorized BlackBerry support professional, Progent delivers effective online help from a seasoned support team who have provided IT solutions to companies in every state in the United States. (See Progent's client testimonials.)
Online support avoids travel expense and allows consultants to solve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and can provide expert support in fields such as fixing synchronization problems, setting up BlackBerry BES Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, solution architecture, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software editions, processors and storage, network design, and application set up.
To optimize system security, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Professional
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.