Consulting Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most popular products for achieving mobile access to email, calendars, web programs, and other critical business data. Progent can provide Chandler, Arizona businesses support from BlackBerry-certified professionals who can assist companies to manage existing BlackBerry deployments or transition efficiently to a more popular mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, effective integration and maintenance of BlackBerry technology has become more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often turn to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery model, provides small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services

BlackBerry Enterprise Server Technical Support
The BlackBerry BES Server offers businesses a single and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure up-to-date information for applications like schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry smartphones have push-based access to Exchange email and to IM-aware software through Microsoft Office Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can show you how to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to deliver prompt assistance to businesses in the Chandler area or anywhere in Arizona. Progent's seasoned remote technical support team has helped businesses resolve network problems and cut IT service expenses in each state in the U.S. and built a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent offers online consulting support for a wide array of technologies associated with RIM BlackBerry products including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs assessment, system architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software editions, server hardware and mass storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.

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    Remote Technical Support Work from Home Cloud Integration

    Progent can assist small and medium-size companies to provision their home-based workforce with seamless integration with cloud resources.

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  • Support services Microsoft Certified
    24/7/365 Microsoft Partner Engineers

    Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client endorsement and are afforded the closest working relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business more complete solutions for your information network.

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  • Remote Consulting Android phone integration Android backup Remote Troubleshooting
  • Remote Consulting CIO Chief Information Officer Support and Help

  • Technical Support Meraki Access Point Management
    Meraki MR32 Access Point Consultants

    Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and support services to assist you to design, install, manage, optimize, and debug wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to design and implement hybrid environments that integrate on-premises and cloud-hosted services and that provide seamless connectivity, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.

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  • Exchange 2007 On-site Support
    Exchange 2007 Edge Server Technology Consulting

    Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business needs.

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  • Solaris Migration Solaris to Windows Upgrade Help
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  • Specialists Microsoft Azure hybrid cloud integration 24-Hour Enterprise hybrid cloud solutions Consultant

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    Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology experts under your own brand as a transparent extension of your network services team.

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  • Small Business WAP581 Remote Troubleshooting
    Online Consulting Small Business Wireless AP

    Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.

  • Sun Solaris Remote Specialists Linux Online Engineer

  • 24/7 Co-managed Help Desk Online Troubleshooting
    Virtual Helpdesk Computer Consultant

    Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.

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  • Specialist Google Cloud AI Building Blocks
    Google GCP Cloud Vision Technology Professional

    Progent can provide cost-effective online and on-premises consulting to assist companies to move all or part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

  • On-site and Remote Support BlackBerry BES Server
  • Technical Support Exchange 2003 Upgrade Microsoft Exchange IT Consultants

  • Top Ranked Windows, Linux, UNIX, Solaris IT Services
    Expert Microsoft Certified Windows, Linux, UNIX, Solaris Outsourcing

    If your business computer system combines Linux platforms with Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, enhanced performance, and tight protection. Progent's UNIX/Linux and MS Windows integration assistance offerings feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and troubleshooting, on-site technical support, and Contact Center support.

  • Technology Professional Private Cloud Hosting for Virtual Data Centers Immediate Private Cloud Integration Consultant Services
  • Time Machine Backup Consultants Apple Mac Backup Consultant Services

  • SharePoint Portal Server Consultant Services
    Office SharePoint Server 2003 Support Services

    Progent's Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint Server offers a common location for your workers or customers to connect to, organize, share and manipulate useful data, documents, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist you to support your current SharePoint solution or migrate to the current release of SharePoint.

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  • Top Private Cloud Virtual Datacenter Hosting Consultancy ProSight VM Hosting Consulting
  • Top Quality Microsoft Dynamics GP (Great Plains) Chandler Premier Partner - Migration Support Chandler, AZ 24/7 Dynamics GP-Great Plains Chandler Solution Provider - Customization Support Chandler, Maricopa County
  • Top Ranked Technology Consulting Services Duo Two-factor Authentication Multi-factor Authentication Network Consultant
  • Top Rated Outsourcing ISA 2004 Online Help Internet Security and Acceleration Server
  • UNIX with Windows IT Consultant Windows and Solaris Integration Support

  • Offsite Employees Helpdesk Network Consultant
    Offsite Workforce Helpdesk Support

    Progent offers small and medium-size businesses supplemental or comprehensive Help Desk call center support for an offsite workforce.

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    If your company does not need urgent online support but expects to require assistance with your information system soon, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you require it by contacting a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email

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    Help Desk Sharing Cost Savings Specialists

    Progent's Help Desk management and co-management service programs help businesses to save money and increase productivity.

  • Windows 2019 Server Security Consulting Services Chandler 24-7 Windows Server 2016 Server Recovery Chandler, Maricopa County
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  • Windows Server 2008 R2 Support Outsourcing Windows Server 2008 BranchCache Technology Professional
  • Windows Server 2012 R2 Clustering Support and Help Windows Server 2012 R2 Multitenancy Specialists
  • Windows Server 2012 R2 Virtual Fibre Channel Support and Setup Windows Server 2012R2 Multitenancy Consulting Services
  • Windows Server 2016 Workgroup clusters Support and Setup Microsoft Certified Partner Windows Server 2016 Software Load Balancing Support and Help
  • Windows Server 2019 Security and Compliance Online Support Services Top Ranked On-site Technical Support Windows Server 2019 integration

  • Flexential Tampa Colocation Center Professionals
    Flexential Data Center Consult

    Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a team of IT consultants based in the Tampa area, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help you to plan and implement a move to the Flexential facility by providing services like planning solution architecture, specifying hardware components, system configuration and testing, debugging, setting up online network management, and educating your network support team.

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  • 24x7x365 Cisco VPN Consultant Services
    VPN Technical Support Services

    Cisco's network security and offsite access technology for small organizations offer a full range of manageable security products to help safeguard your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and CCNP qualifications who can help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit most closely with your business goals.

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