Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other vital business information. Progent can provide Chandler, Arizona businesses support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry deployments or transition efficiently to a current smartphone solution.
As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often turn to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their IT system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
Technical Support Services for BlackBerry BES Server
Research in Motion's high-end platform for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Exchange, Domino, or Groupwise users to send and receive emails that are encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a broad selection of vital management tasks ranging from smartphone configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user and group settings with BES Server's extensive library of policies
Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Install and support BES Server's high-availability architecture using virtualization
- Install BlackBerry smartphones wirelessly
- Set specialized management roles
- Automatically track and analyze the integrity of your BlackBerry solution
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also help your company to troubleshoot a wide array of issues concerning synchronization, handset detection, email consistency, web access, wireless connectivity, IM, desktop application installation, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses at a minimum and, by solving issues promptly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange Server.
Contact Progent to Get Support from a BlackBerry-Qualified Specialist
If you wish to contact Progent about engineering help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.