Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were once among the most popular products for maintaining mobile access to email, scheduling, web applications, and other vital business data. Progent offers Chandler, Arizona companies support from BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or migrate smoothly to a current smartphone platform.
As the sophistication of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations of all sizes, effective integration and maintenance of BlackBerry technology has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small businesses often resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small companies an affordable solution for integrating BlackBerry products seamlessly into their information network.
Progent's experts can help you with SQL Server 2019 integration support, SQL Server 2016 management support, and Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and support BlackBerry devices throughout your company, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and safely.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
City | Address | Phone | Link |
Chandler | 2925 E Riggs Rd Chandler, AZ 85249 United States |
(480) 530-0566 | Chandler Network Support Services |
Glendale | 5350 W Bell Rd Glendale, AZ 85308 United States |
(623) 321-5101 | Glendale Network Support Services |
Mesa | 625 W Southern Avenue, Suite E Mesa, AZ 85210 United States |
(480) 530-0404 | Mesa Network Support Services |
Phoenix | 1 N 1st Street Phoenix, AZ 85004 United States |
(480) 666-8967 | Phoenix Network Support Services |
Scottsdale | 17470 N Pacesetter Way Scottsdale, AZ 85255 United States |
(678) 899-6420 | Scottsdale Network Support Services |
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, offering a centralized platform for controlling key tasks such as device deployment, upgrades, and deactivation and providing a strong foundation for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange, Groupwise, or Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.
BlackBerry Enterprise Server includes a wealth of security options starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting levels of security to match the specific requirements of your environment. Progent's BlackBerry certified engineers can help your company to choose powerful security functions and activate them remotely. Samples of these over-the-air configurable security features are:
BES Server also provides versatility in determining how to keep BlackBerry users from loading or executing unsecure or unauthorized programs. Progent can help you to select blocking techniques like:
How Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition help your company to troubleshoot a broad array of issues concerning synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online consulting services for small business networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support costs at a minimum and, by dealing with issues quickly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about professional expertise for BlackBerry mobile wireless solutions, call