Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business data. Progent can provide Chandler, Arizona companies support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations regardless of size, effective integration and support of BlackBerry technology has grown increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small businesses often turn to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their IT network.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and support BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Phoenix Onsite IT Consulting
Progent locations in the Phoenix Metro Area

City Street Address Contact Information
Phoenix 668 North 44th Street
Suite 300
Phoenix, Arizona 85008
Sales Phone: 480-666-8967

Link: Phoenix Network Support Services
Chandler 1204 E Baseline Road
Tempe, Arizona 85283
Sales Phone: 480-530-0566

Link: Chandler Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, Arizona 85255
Sales Phone: 480-454-1112

Link: Scottsdale Network Support Services

Integration Help for BlackBerry Enterprise Server
RIM's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange, IBM Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted during wireless transit to ensure maximum security. BES Server also simplifies a wide selection of vital management tasks that span from BlackBerry setup and upgrades to wireless security and fault tolerance.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier consultants can help you use RIM BlackBerry BES Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user and group configurations with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry BES Server to implement key procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and manage BES Server's high-availability architecture based on virtual servers
  • Install BlackBerry smartphones remotely
  • Establish custom administration roles
  • Automatically track and analyze the health of your system

Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver prompt technical help to businesses in the Chandler area or throughout the state of Arizona. Progent's experienced online technical support team has helped IT organizations solve computer issues and cut IT service costs in every state in the country and built a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers online consulting support for a wide array of issues associated with BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, system architecture, deployment strategy and implementation, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which administration model and hardware products match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software versions, processors and mass storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.